2011 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,196 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Explorer model years with reports.
Of the 2011 reports, 30 involved a crash and 4 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
SteeringJan 6, 2014
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Campaign 14E001000 on NHTSA.gov
SeatsFeb 2, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V063000 on NHTSA.gov
Representative owner complaints
1,196 reports, newest first.
Fuel/propulsion system, Feb 28, 2018
FUEL SYSTEM LEAKS FROM THE FUEL PUMP ASSEMBLY. SIGNIFICANT GAS LEAK WHILE VEHICLE WAS PARKED AND TANK FULL. GAS SMELL AFTER DRIVING VEHICLE. PUMP IS NEAR THE EXHAUST SYSTEM AND I BELIEVE THERE WAS A FIRE HAZARD. VEHICLE HAS ONLY 62K MILES ON IT. IT COST ME $825 TO REPAIR. FORD HAS NO TSB ON IT.
Structure, Feb 27, 2018
I WAS TRAVELING WITH MY FAMILY DOWN A BUSY HIGHWAY. THE WINDSHIELD MOULDING ON THE DRIVER SIDE FLEW OFF. I WAS GOING ABOUT 70 MPH WITH FLOW OF TRAFFIC. NO ABNORMAL WIND, JUST WIND FROM SPEED. WAS NO REASON IT SHOULD HAVE FLEW OFF. I HAVE TALKED TO NUMEROUS OTHER EXPLORER OWNERS AND THIS IS A COMMON ISSUE. SOME HAVE EVEN HAD TO BE REPLACED MORE THAN ONCE. THANK YOU FOR YOUR TIME AND I HOPE THERE IS A SOLUTION FOUND TO THIS.
Other or unspecified, Feb 9, 2018
FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND THE AIR OR HEAT IS ON. WE HAVE TO CONSISTENTLY DRIVE WITH THE WINDOWS DOWN TO INSURE THAT WE ARE NOT BEING POISONED WITH CO2. I HAVE TAKEN MY EXPLORER IN TWICE NOW AND HAVE BEEN TOLD BOTH TIMES AFTER EXTENSIVE TESTING THAT THERE IS NOTHING WRONG WITH MY CAR. IT DOES NOT MATTER WHETHER YOU ARE DRIVING ON A HIGHWAY, CITY STREET, OR SITTING STILL IF YOU ARE IN THE VEHICLE FOR MORE THAN 15 MINUTES THE CO2 STARTS UP IF THE AIR OR HEAT IS ON.
Electrical system, Jan 31, 2018
WHEN PLACED IN PARK THE VEHICLE WILL NOT LIGHT UP THE PARK INDICATOR LIGHT 95% OF THE TIME. BECAUSE OF THIS THE REMOTE START WILL NOT WORK AND THE CAR CHIME WILL RING CONSISTENTLY. I HAVE BROUGHT IT TO THE DEALERSHIP AND TOLD IT IS A SWITCH THAT NEEDS TO BE REPLACED THAT WILL COST ME @ 500.00. I SEE THIS COMPLAINT LIST ON THE INTERNET FOR MANY OF THE EXPLORERS AND OTHER MODELS YET IS HAS NOT BEEN ADDRESSED IN A RECALL. I BELIEVE JEEP HAD A SIMILAR PROBLEM WHERE THE VEHICLE DID NOT ACTUALLY GO INTO PARK AND IT KILLED SEVERAL PEOPLE. WILL THIS BE THE NEXT PROBLEM WITH THESE FORDS THAT SHOW THEY ARE NOT IN PARK? THIS NEEDS TO BE ADDRESSED AS IT SEEMS A VERY COMMON PROBLEM DESPITE FORD DENYING IT AT THE DEALERSHIP. THIS HAS BEEN AN ONGOING ISSUE FOR ME FOR @ 2 MONTHS UNTIL I COULD GET IT IN FOR SERVICE
Engine and engine cooling, Jan 31, 2018
2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO PERSONALLY HAVING SOLVED EXHAUST SMELL IN VEHICLE CABIN AFTER ALL ATTEMPTS FAILED BY DEALER AND ENGINEERING TSB TO REPAIR PROBLEM. *SMD *JS
Engine, Jan 29, 2018
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT FELT SLEEPY, NAUSEOUS, WEAK, DIZZY, AND CONFUSED. THE CONTACT PULLED THE VEHICLE OVER TO REST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER, AND TO STAY OUT OF THE VEHICLE AS SOON AS POSSIBLE. THE CONTACT CALLED FOOTHILLS AUTOMALL AT (509) 324-8200 (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207) WHERE IT WAS CONFIRMED THAT A RECALL WAS ASSOCIATED WITH THE YEAR, MAKE, MODEL VEHICLE. THE CONTACT WAS REFERRED TO GUS JOHNSON FORD AT (509) 924-1000 (LOCATED AT 8300 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Steering, Jan 26, 2018
WHILE MAKING A SHARP LEFT TURN ON A CITY STREET, THE POWER STEERING FAILED CAUSING ME TO LOSE THE ABILITY TO MANEUVER THE TURN. LUCKILY, THERE WAS A PARKING LOT STRAIGHT AHEAD SO I WAS ABLE TO STEER WITH DIFFICULTY INTO THAT LOT. I TURNED OFF THE IGNITION, WAITED 30 SECONDS OR SO, AND RE-STARTED THE ENGINE. I HAD NO OTHER ISSUES AND REACHED MY DESTINATION SAFELY.
Steering, Dec 26, 2017, crash
POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AND CAUSED ACCIDENT. I WAS QUEENS BOULEVARD BETWEEN 52ND AND 51ST STREET WHEN IT OCCURRED. MY VIDEO IS TOO LARGE TO DOWNLOAD.
Engine and engine cooling, Other or unspecified, Nov 30, 2017, crash
ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW WHY IT HAPPENED. DID THE VEHICLE HAVE A CABIN MONOXIDE LEAK? WHEN I HAD THE ACCIDENT I WAS SO OUT OF IT THAT I THOUGHT A CAR WAS BESIDE ME OR SOMETHING. ALL I KNOW IS I NEVER FELT SAFE DRIVING IT WITH THE WAY IT MADE ME FEEL...UPDATED 12/13/17 *BF *TR
Steering, Air bags, Nov 16, 2017
MY CAR HAS ABOUT 95K MILES. CURRENTLY IT IS IN THE SHOP GETTING 2 THINGS DONE. A PART IS ORDERED FOR AIR BAG. I'VE HAD SEVERAL AIRBAG ISSUES NEEDED SERVICE. MY BIGGEST CONCERN IS THE POWER STEERING UNIT. I BOUGHT THE CAR NEW FROM DIBLASIO IN 2012 W/ ABOUT 7K MILES ON IT. I HAVE EXTENDED WARRANTY FROM FORD. SEPT 2016 THE ORIGINAL POWER STEERING UNIT FAILED AND WAS REPLACED. 14 MONTHS LATER THE REPLACEMENT HAS NOW FAILED AND IS BEING REPLACED! THE WARNING LIGHT CAME ON WHILE MY WIFE WAS DRIVING ON THE HIGHWAY. THANK GOD!!!!! THE POWER ASSIST DID NOT FAIL OR SHE COULD HAVE BEEN KILLED. WHEN I STARTED THE CAR THE NEXT TIME THERE WAS NO POWER STEERING. I HAD THE CAR TOWED TO DEALER. I NO LONGER TRUST THIS CAR. THE PS UNIT IS A CRITICAL PART OF THE VEHICLE. I HAVE NEVER OWNED A CAR THAT HAD A SIMILAR PROBLEM ONCE, YET TWICE. WITH THE SECOND TIME TAKING ONLY 14 MONTHS TO FAIL. I CALL FORD CORPORATE AND TOLD THEM ABOUT THE SITUATION AND THAT I NO LONGER TRUST THE CAR. LOOKING ONLINE, I SEE ARTICLES ABOUT A PS UNIT RECALL IN THE 2014S. I DON'T RECALL EVER RECEIVING A NOTICE ABOUT MY VEHICLE AND ONLY BROUGHT IT IN WHEN IT STARTED ACTING ODD IN 2016. FORD ASKED ME WHAT I WANTED THEM TO DO. AT THIS POINT I SAID I NO LONGER WANT THE CAR AND DO NOT WANT TO SELL IT TO SOMEONE WITH WHAT I KNOW AND FEAR. I THOUGHT FORD SHOULD BUY IT BACK FROM ME AT A REASONABLE PRICE AND I WILL GET A DIFFERENT VEHICLE. I WAS PUT ON HOLD FOR SHOW AND THE PERSON CAME BACK AND SAID THEY WERE SORRY THERE IS NOTHING THEY CAN DO AND THAT ANY TIME THERE IS A PROBLEM I SHOULD BRING IT TO THE DEALER. I AM DISGUSTED WITH FORD AND I DON'T KNOW WHAT MY OPTIONS ARE. I NEED HELP PLEASE. I FEAR ANYONE DRIVING THIS CAR ONCE I GET IT BACK TOMORROW.
Visibility, Nov 15, 2017
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED ON THE PASSENGER SIDE. THE CONTACT MENTIONED THAT THE VEHICLE WAS BLOWING COLD AIR INSTEAD OF HOT AIR. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720 (330) 238-3206) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED TO CONTACT NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 29,416. *BF CONSUMER STATED THE DEALERSHIP HAS LIST OF MANY OTHER CUSTOMERS WITH SIMILAR DEFECTIVE PARTS AND TV NEW STORY WITH SAME PROBLEM AND CONSUMER REPORT HAS RECORD OF POOR PARTS UPDATED 8/20/18*JB
Air bags, Nov 2, 2017
BOUGHT USED-AIR BAG LIGHT STAYS ON MOST OF THE TIME-- KIRK FORD FIXED IT AT DEALER COST FROM BARKSDALE CADILLAC WHERE IT WAS PURCHASED.. AIR BAG LIGHT STILL COMES ON AND WHEN I TALKED TO THEM THEY SAID IT MIGHT BE SOMETHING ELSE CAUSING IT. . HUSBAND FIGHTIN G CANCER AND I COULD NO GET THR RECALL ON DOOR HANDLE FIXED. HUSBAND PASSED AWAY AND I DONT HAVE FUNDS TO GET AIRBAG LIGHT FIXED..I DONT KNOW THE BRAND OF AIR BAG.SO I DONT KNOW IF IT IS TAKATA
Other or unspecified, Fuel/propulsion system, Oct 26, 2017
WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I HAVE BEEN TOLD THIS IS AN ELECTRONIC THROTTLE BODY ISSUE THAT FORD IS AWARE OF, BUT DOESN'T HAVE A RECALL LISTED FOR THIS ISSUE FOR MY TRUCK.
Other or unspecified, Oct 20, 2017
CAR HAS NAUSEATING SMELL WHEN AIR CONDITIONER/HEATER IS ON. AIR CONDITIONER OVERHAULED AT MY EXPENSE JULY 26, 2017. SMELL REMAINS, ALTHOUGH SLIGHTLY BETTER AT TIMES. SMELL IS A CROSS BETWEEN BURNED ROPE/URINE-TYPE SMELL. IF DRIVING ALL DAY, OR LONG DISTANCES, I GET A HEADACHE. PLEASE RESPOND
Steering, Oct 19, 2017
MY 2011 EXPLORER HAS EXPERIENCED THE STEERING PROBLEM IN SEVERAL OCCASIONS, MOST OF THE TIME WHEN I'M MAKING A TURN ON THE STREET OR TRYING TO PARK THE VEHICLE THE STEERING WARNING LIGHT COMES ON AND THE STEERING WHEEL BECOMES REALLY HARD TO MOVE AROUND. MOST OF THE TIME I'M DRIVING UNDER 30MPH BUT IT'S PRETTY DANGEROUS SPECIALLY WHEN THERE'S OTHER VEHICLES AROUND AND YOU CAN CONTROL YOUR OWN VEHICLE IT HAS HAPPENED AT LEAST 7 TIMES IN THE PAST YEAR . I HAVE CHECKED FOR RECALLS ON THE STEERING SYSTEM , BUT THERE'S RECALL
Engine, Oct 19, 2017
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. A FEW MINUTES LATER, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED, AND ALSO THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Fuel/propulsion system, Oct 19, 2017
SINCE I PURCHASED BY 2011, NEW IN 2011, I HAVE NOTED A STRONG SMELL OF GAS IN THE CABIN OF THE CAR UPON EXCELERATING TO MERGE INTO TRAFFIC ON THE HIGHWAY. THE SMELL WILL LINGER AND REQUIRES NECESSITY TO CRACK MY WINDOWS TO CLEAR. I HAVE ADDRESSED THIS WITH MY LOCAL FORD SERVICE CENTER TWICE, BUT THEY HAVE HAD NO ANSWERS. IN THE PAST TWO YEARS, UPON RE-ENTERING THE VEHICLE AFTER DRIVING AND PARKING, I HAVE NOTED A PUNGENT SMELL SIMILAR TO SCORCHED HAIR INTERMITTENTLY. CONCERNED ABOUT EXHAUST FUMES AND POTENTIAL CARBON MONOXIDE POISONING.
Steering, Other or unspecified, Oct 17, 2017
2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR
Other or unspecified, Oct 17, 2017
EXHAUST FUMES COMING INTO THE CABIN WHILE IN MOTION. I NOTICED THIS ISSUE WHEN WE BOUGHT THE CAR IN 2015. I COMPLAINED TO FORD IN DECEMBER 2016 AND WAS TOLD THAT I HAVE TO PAY TO HAVE THE HOSES REROUTED SO THAT THE EXHAUST FUMES DON'T COME INTO THE CABIN. I CALLED FORD AGAIN TODAY AND ONCE AGAIN THEY TOLD ME I HAD TO PAY TO FIX THIS ISSUE. I DRIVE WITH MY WINDOWS CRACKED OR OPENED DUE TO MY CONCERN OF THE POSSIBILITY OF CARBON MONOXIDE POISONING WHILE DRIVING THE CAR BY MYSELF OR WITH MY CHILDREN AS PASSENGERS.
Steering, Oct 13, 2017
LOSS OF POWER STEERING WHILE DRIVING SOME EXPLORERS 2011-12 WERE RECALLED. MINE WAS NOT, HOWEVER IT HAS BEEN DETERMINED TO BE THE STEERING GEAR AND THE SAFETY ISSUE OF CONCERN. IN RETROSPECT WHY WAS MINE NOT RECALLED. THIS OCCURRED WHILE MY WIFE WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IS NOW AT THE DEALERSHIP WAITING FOR PARTS. REPAIR ESTIMATE IS $2000.
Steering, Oct 10, 2017
WARNING ELECTRIC POWER ASSIST CAME ON IN DASH AND WAS UNABLE TO STEER
Steering, Oct 9, 2017
WHEN I WAS DRIVING I CAME TO A STOP SIGN. I PROCEEDED TO MAKE A RIGHT TURN, THAT'S WHEN THE SUV SHUT OFF AND THE STEERING WHEEL BECAME HARD TO CONTROL SIMULTANEOUSLY. I STOPPED IN THE MIDDLE OF THE ROAD, TURNED THE KEY TO THE OFF POSITION AND RE-STARTED THE SUV AGAIN. NONE OF MY WARNING LIGHTS IN THE DASHBOARD ARE DISPLAYED. THIS ISSUE HAS HAPPENED TO MY SPOUSE AND I ON AT LEAST 5 OTHER OCCASIONS. I AM VERY ALARMED THAT IF WE'RE DRIVING IN TRAFFIC AND THIS OCCURS AGAIN, WHICH IT WILL, IT MAY CAUSE A COLLISION INJURING DRIVERS AND PASSENGERS. I HAVE RESEARCHED THIS DILEMMA ON THE INTERNET AND IT APPEARS ALOT OF FORD EXPLORER OWNERS ARE HAVING THIS SAME PROBLEM. I ASK THAT YOU PUT PRESSURE ON FORD TO SOLVE THIS PROBLEM. MANY FORD EXPLORER OWNERS ARE AT RISK OF SERIOUS INJURY OR DEATH.
Air bags, Seat belts, Other or unspecified, Oct 7, 2017
2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.
Electrical system, Other or unspecified, Oct 7, 2017
APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET
Air bags, Sep 19, 2017
DASHBOARD WARNING INDICATOR FOR AIRBAGS. I DON'T RECALL WHEN/CONDITIONS UNDER WHICH IT FIRST CAME ON.