2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints
1,678 reports, newest first.
Visibility, Structure, Jul 19, 2016
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 55 MPH, THE WINDSHIELD TRIM DETACHED FROM THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND THE PARTS AND REPAIR EXCEEDED FIVE HUNDRED DOLLARS. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE SECOND PIECE BECAME LOOSE AND DETACHED FROM THE VEHICLE. THE CONTACT WAS NOT SURE THE TRIM WAS INSTALLED PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Suspension, Jul 11, 2016
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Jul 10, 2016
FOLLOWING FORD'S MOST RECENT "ATTEMPT" TO STOP EXHAUST FROM GETTING INTO THE CABIN, I DID SMELL IT AGAIN ON 7/9 AND 7/10. IT WAS ROUGHLY ONE TENTH OF THE STRENGTH OF THE LAST TIME I SMELLED IT, BUT I STILL SMELLED IT AT 3500 RPM OR GREATER GOING UP HILL AFTER A DOWNSHIFT. FORD KEEPS TRYING TO KEEP IT OUT OF THE CABIN INSTEAD OF PREVENTING IT FROM ESCAPING FROM THE EXHAUST SYSTEM. CAN I BE GETTING EXPOSED TO ODORLESS CARBON MONOXIDE ALL THE TIME AND JUST SMELL THE EXHAUST WHEN THE TWIN TURBOS PUT MORE AIR INTO THE ENGINE AND THE EXHAUST IS UNDERSIZED AND LEAKS FROM THE PRESSURE?
Engine, Jul 10, 2016
EXHAUST SMELL IN MAIN CABIN WHEN RPMS EXCEED 3200. HAPPENS MOST COMMONLY WHEN CLIMBING A STEEP GRADE OR ACCELERATING ONTO A FREEWAY TO MERGE WITH TRAFFIC. THIS HAS BEEN OCCURRING FOR PAST TWO YEARS OR SO, IT CAN SMELL LIKE EXHAUST, BURNING HAIR, ETC. COMPLAINTS TO DEALER ARE GIVEN A CURSORY EXPLANATION OF EXCESS FUEL, IT IS NORMAL AND NOTHING CAN BE DONE. I'VE OWNED MANY VEHICLES OVER THE YEARS AND NEVER EXPERIENCED THIS. THIS HAPPENS EVERY TIME THERE IS A HIGHER LEVEL OF ACCELERATION OR RPMS EXCEEDING 3200.
Other or unspecified, Jul 8, 2016
EACH TIME AFTER DRIVING OUR FORD EXPLORER FOR A LENGTH OF TIME WITH THE AIR CONDITIONING ON, MY WIFE AND I BEGIN TO FEEL LIGHT HEADED, TIRED AND SICK. MY WIFE IS PREGNANT AND WE HAVE SEVERE CONCERNS ABOUT THE SAFETY OF DRIVING OUR EXPLORER DUE TO THE HEALTH RISK OF CARBON MONOXIDE LEAKING INTO THE CABIN. WE ARE NOW AWARE OF THIS PROBLEM WITH OTHER EXPLORERS AND ARE DEEPLY CONCERNED FOR OUR HEALTH AND THE HEALTH OF OUR BABY.
Other or unspecified, Jul 8, 2016
FOR THE PAST ROUGHLY 20K MILES, WE HAVE BEEN SMELLING EXHAUST IN THE INTERIOR OF THE VEHICLE. SO BAD THAT SOMETIMES WE HAVE TO STOP DRIVING IT, AND IT HAS MADE MY FAMILY ILL. MULTIPLE COMPLAINTS HAVE BEEN MADE TO THE DEALER, WHOM CLAIMS THEY EITHER CANNOT REPLICATE, OR THAT IT IS LEAKING OIL. I HAVE CALLED THEM ON THEIR BS MULTIPLE TIMES, TO NO AVAIL.
Other or unspecified, Jul 8, 2016
EXHAUST ODOR WHILE 1) OPERATING THE VEHICLE WITH FULL THROTTLE APPLICATIONS (E.G., CLIMBING STEEP GRADES OR MERGING ONTO FREEWAY RAMPS), AND OR 2) USE OF THE AIR CONDITIONING SYSTEM IN RECIRCULATION MODE BOTH CONTRIBUTE TO EXHAUST GAS BEING DETECTED IN THE VEHICLE. HAVE HAD IT IN FOR SERVICE THREE TIMES. THERE WAS NO IMPROVEMENT AFTER REPAIRS.
Engine, Jul 8, 2016
I HAVE FREQUENTLY EXPERIENCED A STRONG SMELL OF EXHAUST AND/OR BURNING OIL IN THE PASSENGER COMPARTMENT. THIS OFTEN OCCURS WHEN THE A/C IS RUNNING AND/OR UNDER HEAVY ACCELERATION OR CLIMBING STEEP GRADES. I HAD MENTIONED THIS A FEW TIMES TO 2 LOCAL FORD DEALERSHIPS AND WAS ADVISED BY ONE THAT THEY ARE AWARE OF POSSIBLE ISSUES INVOLVING A CHEMICAL OR "PROPANE" SMELL, BUT NOT EXHAUST FUMES. THE OTHER HAD NO KNOWLEDGE THAT THIS WAS A FREQUENT OCCURRENCE.
Suspension, Jul 7, 2016
RECENTLY HAD TO REPLACE A FAILED POWER STEERING ISSUE, AND I AM READING THAT MANY OTHERS ARE HAVING THE SAME ISSUE. FORD HAS INDICATED THAT MY VEHICLE IS NOT CURRENTLY UNDER A RECALL, BUT OBVIOUSLY IT IS EFFECTING MORE VEHICLES THAN JUST THE ONES THEY HAVE RECALLED. MY VEHICLE LOST THE ABILITY TO STEER ON THE FREEWAY, PUTTING MYSELF AND MY CHILDRENS' LIVES AT RISK. THIS IS DISGRACEFUL THAT FORD WILL NOT RECOGNIZE THIS ISSUE FOR MORE THAN JUST THE SELECTED VEHICLES.
Engine, Jul 6, 2016
WHEN ACCELERATING TO PASS ANOTHER VEHICLE, THE CAB OF MY VEHICLE FILLS WITH EXHAUST FUMES. THIS VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP FOR SERVICE REGARDING THIS ISSUE. THE DEALERSHIP WAS UNABLE TO SOLVE THE PROBLEM. THEY ALSO CLAIM THAT FORD DOES NOT KNOW HOW TO SOLVE THIS PROBLEM. I WAS ONLY TOLD TO KEEP CHECKING BACK WITH THEM TO SEE IF A SOLUTION TO THIS ISSUE HAS BECOME AVAILABLE.
Other or unspecified, Jul 6, 2016
FOUL SMELLING EXHAUST FUMES ENTER CABIN AFTER ACCELERATION. OFTEN HAPPENS WHEN GOING UP HILL OR ENTERING THE INTERSTATE. IT SEEMS TO BE WORSE WHEN CABIN AC IS ON RE CIRCULATION. HAS ALSO HAPPENED WHEN PASSING ANOTHER VEHICLE. VERY NOTICEABLE DURING SUMMER MONTH WHEN AC IS NEEDED. HAS HAPPENED NUMEROUS TIMES
Engine, Jul 6, 2016
WHILE DRIVING OUR 2014 FORD EXPLORER XLT, WE HAVE NOTICED A STRONG GAS ODOR INSIDE THE VEHICLE. THIS OCCURS WHEN THE AIR CONDITIONING IS IN RECIRCULATION MODE WHILE DRIVING AND IDLING AT A STOPLIGHT. THIS HAS HAPPENED INTERMITTENLTY DURING THE PAST YEAR.
Engine and engine cooling, Jul 6, 2016
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHEN THE AIR CONDITIONER WAS ACTIVATED IN RECIRCULATION MODE, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 16,000.
Engine, Jul 5, 2016
EVERY TIME YOU STEP ON THE GAS A LITTLE MORE THAN NORMAL, IE GOING UP A HILL AND GETTING UP TO SPEED, THE INTERIOR OF THE CAR FILLS UP WITH EXHAUST/ BURNING OIL SMELL AND IS QUITE DISORIENTING. I DONT KNOW IF THERE IS AN AREA THAT DOES NOT HAVE A FILTER OR IF IT SO POTENT THAT THE CABIN AIR FILTER CANT FILTER IT ALL OUT.
Engine and engine cooling, Jul 5, 2016
I MAY HAVE ALREADY COMPLAINED, BUT THIS CAN UPDATE THAT. WHEN PULLING A LONG GRADE AND THE VEHICLE HAS DOWNSHIFTED,3500 OR MORE RPM AND ABOUT 65 MPH UNDER LOAD, I SMELL SULFUR IN THE CABIN. IT SEEMS TO BE WORSE WHEN THE COVERS FOR MY MOON ROOF AND SUN ROOF ARE RETRACTED. IT HAS BEEN IN TO A DEALER 4 TIMES NOW, SO I HAVE LOST A MONTH OF USE. THE LAST RETURN WAS ON FRIDAY 1 JULY. I HAVE NOT HAD A CHANCE TO TAKE IT TO A LOCAL MOUNTAIN THAT MAKES IT SMELL. FORD KEEPS WORKING ON THE BACK END, THE EXHAUST THERE HAS ALMOST NO SMELL. I TOLD THE DEALER THE SULFUR SMELL COMES FORM EXHAUST THAT IS ESCAPING FROM THE ENGINE UP TO THE BACK OF THE CATALYTIC CONVERTERS. THERE ARE TWO TURBOS ON THIS VEHICLE AND I BELIEVE TWO SEPARATE EXHAUST PATHS. SOMEWHERE UP FRONT THERE IS A LEAK THAT STINKS. THANK YOU *TR
Other or unspecified, Engine, Jul 5, 2016
I RECENTLY READ AN ARTICLE IN THE SFGATE.COM REGARDING COMPLAINTS TO THE NHTSA ASSOCIATED TO THE FORD EXPLORER AND FUME SMELLS COMING FROM THE ENGINE AND/OR EXHAUST INTO THE CAB OF THE CAR CREATING A HAZARD TYPE SITUATION FOR THE DRIVERS. I WOULD ALSO LIKE TO FILE A COMPLAINT TO BE ADDED TO THE OTHER EXISTING COMPLAINTS WITH THE NHSTA REGARDING THIS ISSUE. I PURCHASED A NEW 2014 FORD EXPLORER FROM THE HANSEL FORD DEALERSHIP IN PETALUMA. WITHIN A FEW MONTHS I BECAME AWARE OF A FUME TYPE ODOR WITHIN THE CAB IF THE VEHICLE. I CONTACTED THE DEALERSHIP AND STARTED TRYING TO IDENTIFY AND RESOLVE THE ISSUE. THE FUMES WERE CAUSING DIZZINESS AND NAUSEA ON LONG DRIVES. PASSENGERS ALSO COMPLAINED OF THE FUME ODOR. AFTER SEVERAL ATTEMPTS TO THE SERVICE DEPARTMENT WITH THE CAR OUT OF SERVICE AND MANY MONTHS THERE WAS NO SOLUTION. UNSATISFIED I DECIDED TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU IN 2014 FOR THE FUME SMELL ALONG WITH SOME UNRELATED ISSUES. I WAS FORWARDED TO ARBITRATION WHERE IT WAS JUDGED BY THE ARBITRATOR THAT NO ACTION WAS TO BE TAKEN. I CURRENTLY STILL OWN THE FORD EXPLORER AND EXPERIENCE FUME SMELLS. AS MENTIONED ABOVE I WOULD ALSO LIKE TO FILE A COMPLAINT IN REGARD TO THIS FUME ISSUE. I CAN PROVIDED SUPPORTING DOCUMENTATION IF NEEDED. PLEASE CONTACT ME DIRECTLY. THANK YOU.
Other or unspecified, Jul 5, 2016
EXHAUST SMELL COMING IN THRU AC/HEATER SYSTEM ESPECIALLY WHEN EXCELLERATING OR JUST DRIVING NORMAL. IT ALWAYS HAPPENS WHEN AC/ HEATER IS NOT ON. THE FORD DEALER HAS TRIED 3 X TO FIX FOR ME AND EVEN CONTACTED FORDS MAIN OFFICE FOR COMPLAINTS OR ISSUES THE LOCALS CAN'T FIGURE OUT OR FIX BUT GOT KNOW I OUT ON HIS TO RECTIFY ISSUE. I NOTICED IT AFTER FIRST BUYING CAR 11/2014 BUT THOUGHT IT WAS JUST COMING FROM CAR IN FRONT IF ME. THEN I NOTICED IT WHEN ON ROAD ALL ALONE.
Other or unspecified, Jul 5, 2016
VEHICLE HAS BAD FUME ODOR THAT WILL MAKE YOU LIGHT HEADED AND HAS GIVEN ME HEADACHES UPON ACCELERATION ESPECIALLY AT HIGHER SPEEDS LIKE GOING UP BIG HILLS ON THE HIGHWAY. MY VEHICLE WAS AT FORD TWICE FOR WHICH THEY CHARGED ME OVER $500 TO FIX THE PROBLEM BUT IT STILL PERSISTS AND THEY ARE NOT WILLING OR CAPABLE TO FIX IT PROPERLY
Other or unspecified, Engine, Jul 5, 2016
WE SMELL EXHAUST GAS WHEN THE CAR IS IN FULL THROTTLE, LIKE WHEN CLIMBING A STEEP ROAD OR MERGING INTO FREEWAY RAMPS, OR JUST ANY SORT OF HARD(ISH) ACCELERATION. ODOR IS ALSO DETECTED WHEN THE AIR CONDITIONER WAS IN RECIRCULATION MODE. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE.
Other or unspecified, Jun 30, 2016
2014 FORD EXPLORER PURCHASED USED FROM FORD DEALERSHIP, WHEN YOU ACCELERATE TO GET ON HIGHWAY OR GO AROUND A SLOWER DRIVER THERE IS A STRONG SMELL THAT COME INTO THE PASSENGER CABIN, I ASSUME FROM THE A/C VENTS. DEALERSHIP TOLD ME IT WAS AN ISSUE THEY COULD FIX & HAD MY AUTO FOR 3 DAYS & IT IS NOT SOLVED. ALSO TOLD ME TO ONLY RUN MY A/C ON RE CERT AS NOT TO PULL IN OUTSIDE EXHAUST FUMES FROM PASSING AUTOS. THIS IS NOT THE CASE IT HAPPENS EVERY TIME NO MATTER WHAT IS OR IS NOT RUNNING IN THE VEHICLE. I GET HEADACHE FROM IT - LEARNED TO ROLL WINDOWS DOWN WHEN ACCELERATING OR RIGHT AFTER. THIS IS SCARY SINCE WE ARE TRAVELING ON A LONG ROAD TRIP W/GRAND CHILDREN THIS SUMMER. I READ SEVERAL THINGS ABOUT CLASS ACTION SUIT -I MAY NEED TO JOIN THAT SINCE FORD SEEMS TO DO NOTHING. IF THIS IS CARBON MONOXIDE WHO HAS TO DIE BEFORE SOMEONE TAKES ACTION & MAKES THEM DO THE RIGHT THING.
Electrical system, Jun 22, 2016
THE DRIVER DOOR CONTINUES TO SOUND ALARM OF DOOR AJAR, SLAM THE DOOR AND STILL THE SAME, VERY ANNOYING WHEN DRIVING BECAUSE IT WON'T STOP
Suspension, Jun 20, 2016
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/05/16*LJ UPDATED 09/29/16.*JB
Suspension, Jun 17, 2016
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE SUSPENSION. THERE WAS NO PERMANENT REPAIR SOLUTION YET AND THE PART WAS NOT AVAILABLE FOR THE SUSPENSION RECALL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE MANUFACTURER WAS UNABLE TO PROVIDE A REPAIR SOLUTION TO REFER THE CONTACT TO THE DEALER FOR INSPECTION AND REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Suspension, Jun 14, 2016
I AM HAVING A MAJOR CONCERN OVER THIS RECALL GIVEN THE FACT THAT NOTHING CAN BE DONE TO RESOLVE THIS ISSUE UNTIL THE THIRD QUARTER OF 2016. HOW CAN FORD ALLOW 75K+ DRIVERS TO DRIVE WILLINGLY KNOWING THERE MAY BE A POTENTIAL ISSUE WITH THEIR STEERING. THIS IS EVEN MORE SO OF A CONCERN FOR ME SINCE MY FAMILY AND I ARE SCHEDULED TO TRAVEL NORTH 16 HOURS TOMORROW. HEAVEN FORBID BUT WHO WILL BE RESPONSIBLE FOR DAMAGES TO MY VEHICLE OR MY FAMILY BECAUSE FORD WAS NOT PROACTIVELY PREPARED TO REMEDY THIS ISSUE? WHO WILL REIMBURSE ME FOR A RENTAL SINCE I CANNOT RELY ON MY VEHICLE I PAY GOOD MONEY FOR AND ON TIME EVERY MONTH? THIS IS MY VERY FIRST FORD VEHICLE I HAVE HAD FOR 6 MONTHS AND THIS IS THE 2ND STEERING ISSUE IVE ENCOUNTERED AND AM VERY DISAPPOINTED AND CONCERNED. JUST THREE WEEKS AGO I HAD TO HAVE MY STEERING RACK REPLACED. THIS IS JUST UNACCEPTABLE!
Power train, Jun 13, 2016
VEHICLE IS WARNING IT IS NOT IN PARK. POTENTIAL CONCERN VEHICLE WILL ROLL OR BE UNABLE TO TURN OFF. COULD RESULT IN VEHICLE ROLLING WHEN OPERATOR PUTS INTO PARK AND WON'T ENGAGE.