2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Engine and engine cooling, Power train, Sep 30, 2015
EXHAUST SMELL IN CAR EVERY TIME YOU ENTER A FREEWAY OR PASS ANOTHER VEHICLE. IN OTHER WORDS; ACCELERATION. ALSO, HAS A "DRONE" TYPE SOUND AT SPEEDS OVER 71 MPH. THE VEHICLE HAS BEEN TO THE DEALERSHIP THREE TIMES WITH THE LATEST TIME BEING TWO WEEKS SO FAR (IT'S STILL THERE ON 9-30-15) FOR THE TWO ISSUES NOTED ABOVE..
Other or unspecified, Sep 28, 2015
I OWN A BRAND NEW 2015 FORD EXPLORER. WE PURCHASED THE VEHICLE ABOUT A MONTH AGO. THE SECOND DAY WE HAD THE VEHICLE WE NOTICED A STRONG SMELL THAT WOULD FILL THE CABIN OF THE CAR DURING ACCELERATION. WE THOUGHT THE SMELL WAS JUST THE "NEW" BURNING OFF THE ENGINE, FAST FORWARD TO A MONTH LATER AND THE PROBLEM IS JUST AS STRONG AS EVER. I WAS CURIOUS SO I GOOGLED THE ISSUE AND TO MY SHOCK THERE ARE THOUSANDS OF CASES WITH THE EXACT SAME PROBLEM. THERE IS EVEN A CLASS ACTION LAWSUIT IN PLACE AT THIS TIME ABOUT THIS VERY PROBLEM. I HAVE TRIED CONTACTING FORD WITH NO HELP WHATSOEVER. I AM CONCERNED ABOUT THE SAFETY AND WELL BEING OF MY FAMILY IN WHAT WAS SUPPOSED TO BE A RELIABLE AND SAFE VEHICLE. CASES OF CARBON MONOXIDE ILLNESS FROM EXHAUST FUMES ARE NOTHING THAT NEEDS TO BE PUSHED ASIDE.
Engine, Sep 22, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THERE WAS A SMELL OF SULFUR INSIDE THE VEHICLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SULFUR SMELL EMITTED INTO THE VEHICLE FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC RESEALED THE CABINS AND CLEANED THE VENTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,600. UPDATED 11/09/15*LJ UPDATED VEHICLE DETAILS 4/13/18*JB THE CONSUMER STATED THE SULFUR SMELL THAT EMITTED FROM VEHICLE WAS CAUSED BY THE CATALYTIC CONVERTER. THE SMELL WAS MORE FAINT INSIDE BUT, NOT OUTSIDE AFTER REPAIRS WERE MADE ACCORDING TO THE TECHNICAL SERVICE BULLETIN UPDATED 2/2/2016 *JS CONSUMER STATED THE SULFUR CAN STILL BE SMELLED INSIDE CABIN, BUT LS NOT AS STRONG. THE SULFUR SMELL IS THE CATALYTIC CONVERTER AND FORD HAS ONLY ISSUED A TECHNICAL SERVICE BULLETIN TO SEAL THE CABIN. THIS HAS MADE THE SMELL MORE FAINT INSIDE BUT NOT OUTSIDE. MY EXPLORER STILL STINKS! UPDATED 10/11/18*JB
Other or unspecified, Sep 21, 2015
MY NEW 2015 FORD EXPLORER XLT PRODUCES A VERY STRONG EXHAUST/SULFER SMELL INSIDE THE PASSENGER CABIN. THE SMELL IS VERY STRONG WHEN THE VEHICLE IS RAPIDLY ACCELERATED. THE DEALERSHIP HAS VERIFIED THE PROBLEM AND ATTEMPTED TO FIX IT SIX DIFFERENT TIMES. FORD KNOWS ABOUT THESE PROBLEMS, BUT NONE OF THESE REPAIRS HAVE REDUCED THE STRONG ODOR AND NOXIOUS FUMES INSIDE THE CABIN.
Steering, Service brakes, Sep 8, 2015
UPON STARTING VEHICLE STEERING SYSTEM WAS UNRESPONSIVE AND A WARNING NOTICE "SERVICE ADVANCE TRACK" APPEARED ON DASH. DEALER HAD VEHICLE FOR SEVERAL DAYS AND COULD NOT DUPLICATE MALFUNCTION. RETURNED WITHOUT REPAIR. FAULT RECURRED AFTER APPROXIMATELY ONE WEEK AND DEALER AGAIN COULD NOT DUPLICATE FAULT. REPLACED ONE ELEMENT OF ELECTRONIC STEERING SYSTEM AND RETURNED VEHICLE AS REPAIRED. FAULT RECURRED A THIRD TIME AND A DIFFERENT DEALER SERVICE DEPARTMENT REPLACED A SECOND ELEMENT OF THE ELECTRONIC STEERING SYSTEM AND CLAIMED ISSUE WAS RESOLVED. FAULT CONTINUES TO RECUR WITHOUT NOTICE AND VEHICLE IS UNRELIABLE. PROBLEM HAS BEEN REPORTED TO FORD CUSTOMER RELATIONSHIP CENTER ON SEVERAL OCCASIONS BUT RESPONSE HAS BEEN VERY LIMITED.
Other or unspecified, Fuel/propulsion system, Sep 1, 2015
DURING ACCELERATION (GETTING ON HIGHWAY, PASSING, ETC.) THE CAB FILLS WITH EXHAUST SMELL. WE IMMEDIATELY HAVE TO ROLL THE WINDOWS DOWN TO GET THE SMELL OUT OF THE VEHICLE. FREQUENT PASSENGERS AND DRIVER WITH ASTHMA. WE HAVE TAKEN EXPLORER TO DEALER SEVERAL TIMES BUT ONLY LEFT IT TWICE AS THEY SAID THEY ONLY HAD 2 TECHNICAL BULLETIN'S FROM FORD ON SUGGESTED FIXES. STILL SMELLS. DURING A GOOGLE SEARCH WE FOUND THIS HAS BEEN GOING ON SINCE 2011. HAD WE HAVE KNOWN WE WOULD NOT HAVE BOUGHT THIS FORD EXPLORER.
Engine and engine cooling, Fuel/propulsion system, Sep 1, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE BEGAN LEAKING EXHAUST FUMES FROM THE CABIN. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS A DESIGN ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 850. MA 10/19/2015 *CN
Structure, Other or unspecified, Engine, Aug 26, 2015
DRIVING HOME UP A HILL WITH A NEWLY PURCHASED 2015 FORD EXPLORER MY WIFE AND I NOTICED A BAD SMELL LIKE EXHAUST FUMES; WE PUT THIS DOWN TO THE NEW ENGINE/EXHAUST BURNING OFF ANY FACTORY GREASE ETC. SUBSEQUENT TRIPS WITH ALL OF MY FAMILY IN THE SUV WE ALL EXPERIENCED A FOUL EXHAUST AND SULFUR SMELL WHEN GOING UP A HILL OR ACCELERATING ABOVE 3K RPM; THERE WERE NO OTHER VEHICLES IN FRONT OF US TO BLAME FOR THE ODOR. WE HAVE TAKEN THE SUV TO THE DEALER 4 TIMES NOW AND THEY IN CONJUCTION WITH FORD TECHNICAL SUPPORT CANNOT FIND THE ROOT CAUSE. THEY HAVE REPLACED/ INSTALLED: EGR VALVE COVER (TECH BULLETIN), BOTH EXHAUST DOWN PIPES, FRONT TRANSFER CASE. THE DEALER HAS NO TEST EQUIPMENT TO FIND THE PROBLEM OR CONFIRM WE ARE SMELLING ENGINE EXHAUST CONTAINING TOXIC GASES INCLUDING CO.
Engine, Aug 24, 2015
DURING HARDER THAN NORMAL ACCELERATION, THERE IS A VERY POWERFUL SULFUR (ROTTEN EGG SMELL) THAT FILLS THE CABIN. THE SMELL ID SO POWERFUL THAT YOU CANNOT STAY MORE THAN 10 MINS IN THE CAR WITHOUT BEING SICK
Engine and engine cooling, Aug 6, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE REAR AIR FILTERS AND COMPUTER HVAC SYSTEM WERE REPLACED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE STARTED TO DRIVE IRREGULARLY. THE CONTACT STATED THAT THE VEHICLE SHAKES IN IDLE, AND GETS PROGRESSIVELY WORSE WHEN THE AIR CONDITIONING SYSTEM WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TECHNICIAN REFUSED TO ASSESS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
Engine and engine cooling, Aug 6, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OR ABOVE, THE ODOR OF EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN VALVE RELATED TO THE AIR CONDITIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FUMES CAUSED HEAD ACHES THAT DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Other or unspecified, Aug 5, 2015
2015 FORD EXPLORER HAS FOUL SMELL INSIDE THE CABIN. REALLY NOTICEABLE WHEN THE WINDOWS ARE DOWN OR SUNROOF IS OPEN. TOOK VEHICLE TO DEALER (VARSITY FORD) THAT IT WAS PURCHASED FROM AND IT HAD A TECHNICAL BULLETIN. TECHNICAL BULLETIN WAS PERFORMED AND RELEASED BACK. VEHICLE STILL HAS SAME ISSUE. NOW THE DEALER IS SAYING THERE IS NOTHING THEY CAN DO UNTIL THE FORD ENGINEERS INVESTIGATE. I INSTALLED A CARBON MONOXIDE SNIFFER INTO THE VEHICLE AND FOUND 45 PPM OF CARBON MONOXIDE ENTERING THE VEHICLE WHILE DRIVING DOWN THE ROAD. TOOK VEHICLE BACK TO THE DEALER AND EXPLAINED THE ISSUE. THERE TELLING ME THERE IS NOTHING AT THIS TIME THEY CAN DO WITHOUT FORD RELEASING A FIX ????????
Steering, Aug 3, 2015
I WAS DRIVING THE VEHICLE WHEN I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE POWER STEERING LOSS WAS PERMANENT AND DID NOT RECOVER. DROVE VEHICLE TO DEALERSHIP FOR REPAIR.
Engine, Jul 25, 2015
ON ACCELERATION GETTING EXHAUST FUMES IN CABIN ( BAD FUMES ) TALKED TO DEALER AND WAS TOLD ACCELERATE SLOW GREAT WORDS FOR PROBLEM HAVE FOUND THIS IS NOT A NEW PROBLEM WITH THE EXPLORER IS ANYTHING BEING DONE ON THIS ISSUE.
Other or unspecified, Engine, Fuel/propulsion system, Jul 23, 2015
I PURCHASED A BRAND NEW 2015 FORD EXPLORER XLT, 3.5 V6, IN NOVEMBER 2014. AT APPROXIMATELY 7,000 MILES (BEGINNING IN APRIL 2015) I STARTED TO NOTICE A ROTTEN EGG ODOR INSIDE THE VEHICLE DURING ACCELERATION, WHILE ENTERING THE FREEWAY. THE SMELL WOULD OCCUR ESPECIALLY DURING A HARD ACCELERATION. THE SMELL WAS NOTICEABLE WHILE THE A/C SYSTEM WAS ON "VENT" AND "RECIRCULATE" MODE. ON 7/6/2015 I TOOK THE EXPLORER TO MY FORD DEALERSHIP AND THEY ACKNOWLEDGED THE COMPLAINT AND STATED THERE WAS A SERVICE BULLETIN 14-130 TO CORRECT THE PROBLEM. THEIR DESCRIPTION ON THE FIX, WAS THAT A SPECIAL AIR-FILTER LOCATED INSIDE THE REAR BUMPER AREA NEEDED TO BE REPLACE. THEY STATED THAT THE SMELL IS COMING FROM MY EVAP-CANISTER. I LEFT THE EXPLORER THERE FOR THE REPAIR AND IT TOOK THEM ALMOST TWO DAYS. THEY SAID, IT WAS AT LEAST A FULL DAYS LABOR TO FIX THE PROBLEM BECAUSE THEY HAD TO REMOVE THE WHOLE REAR BUMPER AND OTHER PARTS, ETC. AFTER THE REPAIR WAS MADE, A WEEK LATER, I WAS ABLE TO TAKE THE EXPLORER ON THE FREEWAY AND STILL NOTICED THE ROTTEN EGG ODOR DURING ACCELERATION. THIS TIME THE ODOR IS ONLY NOTICEABLE DURING "VENT" MODE WHEN THE A/C IS TURNED ON. I AM CONTACTING MY DEALER TODAY ABOUT THIS. I AM VERY CONCERNED ABOUT THIS ISSUE WITH OTHER FORD OWNERS BECAUSE THESE "FUMES" IN THE CABIN AREA MOST LIKELY ARE AFFECTING YOUR HEALTH AND OTHER PASSENGERS. UPDATED 12/06/2017*CN
Equipment adaptive/mobility, Engine, Fuel/propulsion system, Jul 22, 2015
A FOLLOW UP ON A CO PROBLEM, THAT HAPPENED ON 7/7/15. DEALER TOOK THE EXPLORER IN ON THE CO ISSUE ALONG WITH FORD KNOWING OF IT. GAVE US A RENTAL FOR A WEEK, AND CAME UP WITH NO CO LEVELS AFTER A WEEK. WENT TO THE DEALERSHIP TO TAKE A RIDE WITH THE SERVICE MANAGER, EXHAUST WAS PRESENT BUT HE SAID IT WAS A HOT ENGINE SMELL. NO LEVELS WHERE FOUND BUT SYMPTOMS IN MY BODY OF CO WHERE INDICATED WHILE THE SERVICE MANAGER WAS IN THE VEHICLE. LEFT THE VEHICLE FOR THE DAY AND WAS TOLD BY FORD THE SERVICE MANAGER FOUND NOTHING WRONG AND TO COME GET THE VEHICLE. UPON THE RIDE HOME MY CO DETECTOR INDICATED LEVELS AT 534PPM. WITH THE WINDOWS DOWN AND THE SUN ROOF OPEN AT 70MPH. ALONG THE WAY I STOPPED IN THE LOCAL HOSPITAL, WAITED AN HOUR IN A HALF FOR BLOOD WORK THEN WALKED OUT. HAD TO GET BACK TO WORK. ONLY 15 MINUTES BACK HOME THE LEVELS WENT UP TO 871PPM. CALLING THE DEALERSHIP AND FORD IN THE AM TO GET THIS PROBLEM SOLVED ASAP BEFORE SOME DIES. 2015 WITH ONLY 4,500 MILES. FORD HAS KNOWN OF THIS PROBLEM SINCE 2011. UPDATED 12/05/17*CN
Other or unspecified, Jul 20, 2015
SAME PROBLEM AS MANY. EXHAUST SMELL AT ~3,500 RPM. NO FIX, SECOND EXPLORER WITH THE SAME PROBLEM. RETURNED LAST ONE UNDER THE LEMON LAW PROGRAM.
Other or unspecified, Engine, Jul 20, 2015
EXHAUST SMELL ENTERS CABIN UNDER HARD ACCELERATION
Other or unspecified, Jul 20, 2015
WHEN ACCELERATING THE VEHICLE A STRONG EXHAUST SMELL FILLS THE CABIN. THE SMELL IS OVERWHELMING AND CAUSES A SCRATCHY SENSATION IN YOUR THROAT. THIS IS MY SECOND EXPLORER (THE FIRST WAS "LEMON-LAWED" FOR THE SAME ISSUE). FORD WAS QUICK TO REPLACE THE FIRST VEHICLE, HOWEVER NOT AS EAGER TO REPLACE THE SECOND. I HAVE A SMALL CHILD AND WORRY ABOUT HIS HEALTH AND HOW IT IS AFFECTING HIM. SOMEONE REALLY NEEDS TO LOOK INTO THIS ISSUE. BUYERS BEWARE...I WILL LOSE MONEY IF I HAVE TO TRADE THIS VEHICLE. THINK TWICE BEFORE YOU PURCHASE AN EXPLORER.
Other or unspecified, Jul 18, 2015
THIS NEW 2015 FORD EXPLORER PRODUCES A VERY STRONG EXHAUST/SULFER SMELL INSIDE THE PASSENGER CABIN WITH ALL THE WINDOWS UP AND THE REAR A.C. ON. THE SMELL IS VERY STRONG WHEN THE VEHICLE IS RAPIDLY ACCELERATED. WITH THE REAR A.C. OFF, AND THE FRONT ON, THE SMELL IS GREATLY DIMINISHED, BUT STILL NOTICEABLE DURING HARD ACCELERATION. THE DEALERSHIP HAS VERIFIED THE PROBLEM AND ATTEMPTED TO FIX IT FOUR DIFFERENT TIMES. FORD HAS A TSB ON THE PROBLEM THAT INCLUDES SEALING THE REAR A.C. INTAKE PORTS AND SEALING THE REAR SEAMS AT THE BACK OF THE VEHICLE, BUT NONE OF THESE REPAIRS HAVE REDUCED THE STRONG ODOR AND NOXIOUS FUMES INSIDE THE CABIN. THE FUMES ARE STRONG ENOUGH TO CAUSE BURNING OF THE EYES, THROAT AND NOSE.
Fuel/propulsion system, Jul 8, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, A CHEMICAL SMELL EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THAT THE SMELL WAS NORMAL. DUE TO THE SMELL, THE CONTACT SUFFERED SERIOUS HEADACHES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.
Air bags, Jul 8, 2015
AIR BAG LIGHT CAME ON THE NEXT DAY AFTER I PURCHASED A NEW VEHICLE. THIS IS A SAFETY ISSUE SINCE THE AIR BAG WILL NOT DEPLOY WHEN THE AIR BAG LIGHT IS ON.
Engine, Jul 7, 2015
WE HAVE ALSO ENCOUNTERED EXHAUST FUMES IN THE VEHICLE. ON LONG TRIPS WE HAVE ALSO EXPERIENCED FATIGUE DIZZINESS AND NAUSEA. WHEN WE GO ON THE TRIPS WE HAVE A SHELTIE WHICH COMES WITH US, AND HE HAS NOT LOOKED GOOD AT TIMES ALSO. SO ON A TRIP TODAY 7-7-2015 WE BROUGHT ALONG A CO DETECTOR, ON THE WAY DOWN FOR THE HR TRIP THE LEVEL WAS @ 81. THAT'S WITH THE AC ON WITH TEMPS OUTSIDE @ 82. ON THE WAY BACK FROM ARE HR TRIP WITH TEMPS STILL IN THE 80'S THE CO LEVEL WAS @ 183. IF YOU LOOK AT THE CPSC.GOV WEBSITE YOU CAN SEE THAT @ THE LEVELS OF 150-220 IT WILL CAUSE DISORIENTATION / UNCONSCIOUSNESS & DEATH!!!!!!!!!!!! SO @ THIS POINT IN OUR LIVES IN OUR 50'S WE DO NOT WANT TO DIE. WE WILL BE ASKING FORD TO TAKE OUR EXPLORE XLT LIMITED BACK BEFORE WE DIE. IT ONLY HAS 4200 K ON IT. I'M ONLY HOPING FORD WILL TAKE THIS MATTER SERIOUSLY.WE WILL BE CONTACTING FORD TOMORROW 7-8-2015 TO FILE A FORMAL COMPLAINT TO ADDRESS THIS PROBLEM, SO OTHERS DON' T HAVE TO DEAL WITH THE CO.
Steering, Jul 2, 2015
LOST ALL POWER STEERING AND VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. FORD DEALER REPLACED ELECTRONIC POWER STEERING RACK.
Engine and engine cooling, Jun 24, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100. UPDATED 09/21/15*LJ