2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints
955 reports, newest first.
Vehicle speed control, Sep 14, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE DEALER REPAIRED THE VEHICLE. APPROXIMATELY FIVE MONTHS LATER, THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED. HE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FIRE BURNED HIS LANDSCAPING AND HIS GARDEN. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
Power train, Sep 14, 2007
SPIDER GEARS IN DIFFERENTIAL BLEW OUT FOR 2ND TIME ON THIS TRUCK WHICH IS A 2002 F-150 4X4 WITH A 3.55 DIFF. THE FIRST TIME WAS AT AROUND 45K MI.AND THIS TIME AT 83.5K MILES. THIS TRUCK WAS NEVER OVERLOADED AND NEVER PULLED A TRAILER. MUST BE SOMETHING WRONG WITH FORD REAR. AFTER THIS REPAIR,I AM DONE WITH FORD!! *TR
Seat belts, Sep 11, 2007
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE FRONT SEAT BELTS UNFASTENED APPROXIMATELY 3 TO 4 TIMES WHILE DRIVING. FORD STATED THAT THE VEHICLE WAS OVER 50,000 MILES AND NO LONGER UNDER WARRANTY, THEREFORE THEY COULD NOT BE OF ASSISTANCE. THE VIN, ENGINE SIZE, PURCHASE DATE, AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 50,000.
Electrical system, Structure, Sep 10, 2007
POSSIBLE WINDSHIELD LEAKAGE CAUSING EXTREME RANDOM ELECTRICAL FAILURE. TRUCK WON'T START IF RAINING. TRUCK SHUTS OFF DURING OPERATION. PARTICULARLY HAZARDOUS DURING HIGHWAY OPERATION. ELECTRICAL OPERATIONS OCCUR WITHOUT WARNING, WITH OR WITHOUT KEYS IN IGNITION. *JB
Seat belts, Aug 31, 2007
SEVERAL TIMES PER DAY, MY DRIVER SIDE SEATBELT POPS OPEN WHILE DRIVING. MY CONCERNS HAVE FALLEN ON DEAF EARS AT THE DEALERSHIPS. NUMEROUS FRIENDS, FAMILY MEMBERS, AND WORK ASSOCIATES HAVE WITNESSED THIS HAPPENING. I HAVE BEEN TOLD BY A LOT OF OTHER FORD OWNERS THAT THEIR DRIVER SIDE SEATBELTS IN THEIR TRUCKS AND SUVS DO THE SAME THING. WHY HAVE THEY NOT MADE AN EFFORT TO FIX THIS SERIOUS AND POTENTIALLY DEADLY DEFECT? *JB UPDATED 01-15-08. *KB UPDATED *JB
Power train, Aug 25, 2007
UNSAFE TRANSMISSION FORD CAN T FIX IT LOCKED TRANSMISSION UP AND I SHOWED UP AT DEALER WITH WHITE SMOKE CLOUD BEHIND THE CAR FORD STILL INSISTS NOTHING WRONG. *TR
Engine and engine cooling, Aug 25, 2007
#3 S PARKPLUG BLEW OUT OF HEAD AND ALSO BROKE COIL ON PLUG. FORD SERVICE SHOP INSTALLED HELICOIL TO FIX PROBLEM AND REPLACED COIL ON PLUG. ALSO HAD FORD SERVICE LOOK AT NOISY AC BLOWER MOTOR FAN AND IT WAS ALSO BAD. VEHICLE IS A 2002 FORD F150 SUPERCREW 5.4L WITH ONLY 28,500 ON IT. DID NOT KEEP PARTS. VEHICLE OUT OF WARRANTY BUT I CALLED CUSTOMER RELATIONS AND THEY ONLY COVERED ABOUT 1/3 OF COST TO REPAIR SPARK PLUG PROBLEM AND NONE OF THE AC BLOWER. *TR
Vehicle speed control, Aug 22, 2007, fire
2002 FORD F150 TRUCK THAT CAUGHT FIRE CUSTOMER STATES THAT HE WAS TOLD THAT A FACTORY RECALL CAUSED THE FIRE**CC THE CONSUMER STATED ON 4/3/07 HE PARKED THE VEHICLE, SHORTLY THEREAFTER A COWORKER INFORMED THE CONSUMER THE TRUCK WAS ON FIRE. THE MECHANIC INFORMED THE CONSUMER THERE WAS A RECALL ON THE TRUCK THAT CAUSED THE FIRE. THE CONSUMER CALLED FORD CONSUMER AFFAIRS AND INFORMED THEM OF THE INCIDENT AND THEY STATED THEY WOULD CONTACT HIM IN 7-10 DAYS. FORD STATED THEY SENT RECALL NOTICES AND WAS NOT LIABLE FOR FIXING THE DEFECT. *TR
Visibility, Aug 22, 2007
THE MIRRORS ON BOTH MY 2002 FORD SPORT TRAC AND 2002 FORD RANGER DO NOT WORK PROPERLY. THE MIRRORS (X4) ARE ELECTRIC AND WILL NOT MOVE TO THE RIGHT. THEY WORK IN THE AXIS OF LEFT, UP, AND DOWN. I HAVE TALKED WITH OTHERS WHO HAVE THE SAME TYPE OF MIRROR ON THEIR 2002 VEHICLES AND ALL HAVE THE SAME PROBLEM. *TR
Engine and engine cooling, Aug 21, 2007
I HAVE A 2002 FORD F-150 WITH 65,000 MILES ON IT. IT IS THE 4.2 LITER V-6 THAT HAS ALWAYS BEEN TAKEN CARE OF. THE MOTOR THREW A ROD AND NEEDED TO BE REPLACED AND STOPPED WITH A LOUD BANGING AND THE COST WAS 5,000 FOR A NEW LONG BLOCK BY LOCAL FORD DEALERSHIP. I HAVE LOOKED ON THE INTERNET AND SEEN HUNDREDS OF FOLKS HAVING TO HAVE THEIR SAME V-6 ENGINE GO OUT PREMATURELY. FROM 40,000 TO 100,000 MILES. THE PLASTIC INTAKE GASKETS ARE FAULTY AND IT GETS COOLANT ON THE SPARK PLUG IN CYLINDER AND MOTOR GOES OUT BY THROWING A ROD. FORD DOES NOT ACCEPT ANY RESPONSIBILITY FOR THIS LEMON ENGINE THAT SEEMS TO HAVE MANY DESIGN FLAWS STARTING FROM 1997 WHEN THEY STARTED PUTTING IT IN THEIR VEHICLES. *TR UPDATED 09/19/07 *TR
Engine and engine cooling, Aug 20, 2007
2002 FORD F-150 5.4L V-8 ENGINE HAS A BLOWN SPARK PLUG, FORD REFUSES TO ACCEPT RESPONSIBILITY FOR THE HEAD FAILURE. THEY MAKE A KIT FROM A 1987 OR SO ESCORT THAT HAD THE SAME PROBLEM AND THEY FIXED THOSE VEHICLES. *TR
Engine and engine cooling, Aug 18, 2007
IN THE MIDDLE OF JULY OF 07, MY WIFE, GRANDDAUGHTER AND I WERE COMING HOME FROM VACATION IN IDAHO, BY YORK, NE. THE TRUCK WAS ALL OF A SUDDEN RUNNING ROUGH. I WAS UNABLE TO FIND A MECHANIC TO LET ME KNOW WHAT WAS WRONG. I HAD TO DRIVE THE VEHICLE HOME. I CALLED MY SON IN IDAHO, WHO IS A MECHANIC AND HE LISTENED TO THE VEHICLE OVER THE PHONE. HE TOLD ME THAT IT SOUNDED LIKE A SPARK PLUG HAD BLOWN OUT. I LOOKED AND SAW THE PLUG ON TOP OF THE ENGINE. I CALLED AROUND AND FOUND OUT IT WAS GOING TO COST OVER 2000.00 FOR THE JOB. THEN I FOUND OUT THAT FORD HAD MADE A KIT FOR IT. IN OVER 40 YEARS OF DRIVING I HAVE NEVER HEARD OF SUCH A THING. IF FORD MADE A KIT FOR IT, THEN IT SEEMS TO ME THAT THEY SHOULD EITHER FIX THE PROBLEM OR INFORM CUSTOMERS ABOUT IT. *TR
Electrical system, Aug 14, 2007, fire
MY F-150 PICKUP JUST STARTED SMOKING THEN WITH IN SECONDS WAS FULLY ENGULFED IN FLAMES RESULTING IN ME JUMPING OUT TO SAVE OWN LIFE. THANKFULLY NO ONE ELSE WAS WITH ME. *JB
Air bags, Aug 4, 2007
2002 EXPLORER AIR BAG LIGHT STAYS LIT CAME ON AND NEVER WENT OFF WAS WONDERING IF THERE'S A RECALL TO HAVE FORD FIX THERE MISTAKE. *TR
Air bags, Structure, Tires, Jul 28, 2007
TIRE TREAD PEALED OFF MY TIRE CAUSING SIGNIFICANT DAMAGES TO MY SIDE STEP, THE METAL AROUND MY TIRE WHEEL GOT BENT UP INTO MY DOOR AND TORE OFF ALL MY WHEEL WELL PLASTIC. ALMOST CAUSED MY FRONT BUMPER TO COME OFF IT IS NOW TORN ON THAT SIDE AND A PLASTIC PIECE UNDER THE BUMPER IS BARELY HANGING IN THERE. I STILL HAVE THE TIRE AS IT DIDN'T DEFLATE. MY STEERING WHEEL CLICKS AND MAKES MY CAR SKIP WHEN I MAKE A LEFT HAND TURN. AS IF THE TIRES ARE NOT TURNING CORRECTLY. THE AIR BAG LIGHT IS ON! *TR
Vehicle speed control, Jul 21, 2007, fire
TRUCK WAS DRIVEN TO WORK AND AFTER ABOUT 30 MINUTES THE TRUCK WAS ON FIRE. THE TRUCK FROM ENGINE TO CAB WAS ON FIRE. THE FIRE BURNED THE ENGINE, THE HOOD MELTED OFF, THE TIRES MELTED, SOME WINDOWS WERE GONE,AND THE FABRIC OFF THE SEATS WERE BURNED OFF. THE FIRE INVESTIGATOR SAID IT WAS A MECHANICAL FAILURE AND HE KNEW THERE WAS A RECALL ON THE CRUISE CONTROL MECHANISM. TRUCK WAS A TOTAL LOSS. I NEVER RECEIVED RECALL NOTICE.*JB
Engine and engine cooling, Jul 19, 2007
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE SPARK PLUG INJECTION ON THE NUMBER THREE CYLINDER IS DEFECTIVE. THE VEHICLE BEGAN SPILLING RAW FUEL INTO THE ENGINE COMPARTMENT. HE HAS TAKEN HIS VEHICLE TO THE DEALER AND THEY STATED THAT THIS IS SOMETHING THAT JUST HAPPENS AND THE VEHICLE IS NOT COVERED UNDER WARRANTY. CURRENTLY, THE VEHICLE IS AT THE DEALER, WHERE IT HAS BEEN FOR ELEVEN DAYS. THE CURRENT AND FAILURE MILEAGES WERE 104,000. THE CONSUMER PROVIDED FOR REPAIRS AND A LETTER FROM FORD MOTOR COMPANY REFERENCING THE DEFECT. UPDATED 08/07/07 *TR
Structure, Jul 17, 2007
PURCHASED A 2002 FORD EXPLORER, FROM THE DEALERSHIP IN DECEMBER 2006. IN JANUARY 2007 I AWOKE TO CLEAR THE SNOW OFF MY VEHICLE WHEN I NOTICED A HUGE CRACK ON THE BACK PANEL UNDER THE TAILGATE. I TOOK THE VEHICLE TO FORD IMMEDIATELY, AND WAS TOLD THAT IT WAS NOT COVERED DUE TO THE AGE OF THE VEHICLE, BUT THAT IT WAS AN ONGOING PROBLEM. WHEN TEMPERATURES REACHED A HIGH THE CRACK THEN EXPANDED AND THE CRACK WAS NOT NOTICABLE. WHEN THE TEMPERATURE GOT COLD AGAIN THE CRACK WAS VERY APPARRENT. THE DEALERSHIP TOLD ME THERE WAS A FAULT WITH THIS PANEL, BUT ERE NOT ABLE TO COVER IT. *AK
Structure, Jul 17, 2007
THIS IS A COMPLAINT ABOUT THE FLAWED DESIGN OF FORD EXPLORER LIFTGATES. 2002 AND 2003 VEHICLES WERE AFFECTED, BUT I WAS SURE THERE WERE MORE. THE BACK PANEL CRACKED COMPLETELY DOWN THE PANEL SEPARATING THE TWO SIDES. I DIDN'T KNOW WHAT THE END RESULT COULD BE BUT IT CERTAINLY LOOKED LIKE A PIECE COULD FLY OFF AND INTERFERE WITH FOLLOWING VEHICLES. THERE WERE HUNDREDS, IF NOT THOUSANDS OF THESE VEHICLES ON THE ROAD WITH THE SAME EXACT CRACK, AND FORD RECEIVED HUNDREDS OF COMPLAINTS BUT REFUSED TO FIX IT SO FAR. AS USUAL, THEY WILL PROBABLY WAIT UNTIL SOMEONE WAS HURT OR WORSE BEFORE TAKING ACTION. PLEASE LOOK INTO THIS.*AK
Service brakes, Hydraulic, Jul 5, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING ON AN UNPAVED ROAD, THE CONTACT'S HUSBAND STOPPED THE VEHICLE AND APPLIED THE PARKING BRAKE. HE THEN RELEASED THE BRAKE AND APPLIED THE ACCELERATOR PEDAL. HE NOTICED THAT THE BRAKES FELT LOOSE AND THE CONTACT EXITED THE VEHICLE. SHE DISCOVERED A PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,063.
Power train, Jun 26, 2007
WE HAVE A FORD F150 BOSS TRUCK (2002) THAT HAS ONLY 30,000 MILES ON IT. THE TRANSMISSION WENT OUT YESTERDAY. THE TRUCK HAS ABSOLUTELY NOT HAD A HARD LIFE. WE TAKE VERY GOOD CARE OF OUR VEHICLES. *AK
Interior lighting, Jun 20, 2007, fire
THE DOME LIGHT ON THE 2002 FORD ESCAPE 3.0L CAUSED BURNING ON THE SUNROOF SLIDING COVER WHEN THE COVER WAS OPENED. THIS HAS THE POTENTIAL TO STARTING A FIRE, ALTHOUGH NOW THEREWAS ONLY A SLOW BURN. *AK
Seat belts, Jun 8, 2007
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED SINCE I PURCHASED MY 2002 FORD F-150 SPORT NEW. MY DRIVER SIDE SEATBELT UNBUCKLES ON ITS OWN AS I DRIVE. I HAVE WORN SEATBELTS SINCE THE LATE 1960'S AND DO NOT EXPERIENCE THIS PROBLEM IN THE OTHER 4 VEHICLES I DRIVE. IT IS TERRIFYING TO THINK THAT THE SEATBELT MAY NOT WORK IN A TIME OF EMERGENCY WHEN IT IS NEEDED. UNFORTUNATELY, I NEVER SEEM TO THINK OF THIS PROBLEM WHEN I TAKE THE TRUCK IN FOR FORD DEALER SERVICE. I WILL MAKE A POINT TO DO SO NEXT TIME I AM IN FOR SERVICE. THIS EVENT HAS OCCURRED TWICE IN THE PAST WEEK. FOR NOW, I TUG ON THE SEATBELT WHEN I BUCKLE UP TO SEE IF THE BELT IS LOCKED OR I THINK IT IS LOCKED.
Steering, May 30, 2007
I TOOK THE KIDS TO THE BABYSITTER AND WENT TO PUT THE TRUCK IN PARK AND THE GEAR SHIFTER BROKE OFF INSIDE THE STEERING COLUMN. IT HAS ALWAYS HAD A PLACE WHERE THE SHIFTER LEVER WOULD KIND OF CATCH BETWEEN REVERSE AND PARK AND YOU HAD TO WIGGLE IT WHEN PUTTING IT INTO PARK . I WAS TOLD IT HAD TO HAVE A NEW STEERING COLUMN THAT IS $500+ NOT INCLUDING LABOR. I THINK THIS COULD BE VERY DANGEROUS. WHAT IF IT HAPPENED GOING DOWN THE ROAD OR WHEN MY 15 YEAR OLD [BEGINNER DRIVER] WAS DRIVING. *TR
Engine and engine cooling, May 30, 2007
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN DRY CONDITIONS, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY AFTERWARDS NOR ON THE FOLLOWING DAY. THE VEHICLE WAS TOWED TO AAA FOR A DIAGNOSIS. THE CONTACT STATED THAT SHE IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL # 06E056000 (FUEL SYSTEM, GASOLINE). THE CURRENT AND FAILURE MILEAGES WERE 106,000.