2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints
955 reports, newest first.
Engine and engine cooling, May 30, 2007, fire
I WOKE UP LAST WEEK TO THE SOUND OF A CAR ALARM. I LOOKED OUTSIDE AND THE FRONT OF MY FORD F 150 WAS ENGULFED IN FLAMES. IT WAS SO HOT THE TIRES MELTED INTO THE DRIVEWAY. WE HAD NOT DRIVEN THE TRUCK IN SEVERAL DAYS. IT APPEARS THE FIRE STARTED IN THE ENGINE AS THE ENTIRE FRONT OF THE VEHICLE IS INCINERATED. *TR
Suspension, May 29, 2007
FRONT STRUT SPRING BROKE FOR NO APPARENT REASON. *TR
Engine and engine cooling, May 16, 2007
TL*THE CONTACT OWNS A 2002 FORD F-150 HARLEY DAVIDSON EDITION. THE CONTACT STATED THAT THE SPARK PLUGS HAVE BEEN BACKING OUT. AS A RESULT, THE FAILURE HAS BLOWN THE COIL AND DAMAGED THE HEAD, WHICH NEEDS TO BE REPLACED. THE DEALER HAS WITNESSED THIS FAILURE BEFORE, BUT CANNOT OFFER AN EXPLANATION. ACCORDING TO A SITE THAT THE CONTACT VISITED, THIS HAS BEEN A FAILURE WITH THE SUPERCHARGED VEHICLES. HE HAS NOTIFIED FORD, BUT THEY HAVE NOT YET RESPONDED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 50,000 AND FAILURE MILEAGE WAS 49,885. UPDATED 06/08/07. *JB
Engine and engine cooling, May 15, 2007
76000 MILES FORD F150 4.2L V6 WITH A P0174 CODE REPLACED INTAKE MANIFOLD GASKET ,MAF SENSOR. $750 DOLLARS LATER TRUCK RUNS FINE BUT WAS TOLD BY THE MECHANIC THIS WILL HAPPEN AGAIN ! FIRST AND LAST FORD I WILL HAVE . *AK
Engine and engine cooling, Apr 24, 2007
FORD F 150 NUMBER 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. 2002 WITH 90000 MILES. *JB
Vehicle speed control, Apr 24, 2007, fire
TL* THE CONTACT OWNS A 2002 FORD F-150. THE VEHICLE WAS PARKED IN THE GARAGE FOR 6 HOURS WHEN THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE MAY BE RELATED TO RECALL #05V388000. THE MANUFACTURER WAS NOTIFIED FOUR TIMES AND HAS NOT RESPONDED. THE CURRENT AND FAILURE MILEAGE WERE 77,000. *AK
Suspension, Apr 13, 2007
BOTH REAR COIL SPRINGS DEFECTIVE PARTS. FORD WAS WILLING TO HELP ME WITH THIS COST OF THE REPAIR. *AK
Engine and engine cooling, Apr 9, 2007
ON MY FORD F-150 TRUCK THE #3 HEAD BLEW THE SPARK PLUG OUT. THIS RESULTED IN ME NEEDING TO TOW THE VEHICLE AND HAVE A HELI-COIL DONE TO IT. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME THING BEING REPORTED OVER AND OVER AT COMSUMERAFFAIRS.COM I ALSO KNOW OF 7 OTHER PEOPLE WITHIN THE DES MOINES, IOWA METRO WHO HAVE HAD THE SAME PROBLEM. IT COST ME APPROXIMATELY $500.00 PLUS REANTAL VEHICLE EXPENSES, WHICH I HAVEN'T RECIEVED THE COMPLETE BILL FOR YET.*AK
Suspension, Power train, Mar 23, 2007
75400 MILES. NOISE FROM REAR END BECOMING MORE NOTICEABLE. ALSO, THE TRANSMISSION SUDDENLY WON'T SHIFT FROM 2ND TO 3RD. DEALER DIAGNOSED THE REAR END PROBLEM AS BEARINGS NEEDED TO BE REPLACED AND PROBABLY THE REAR HUBS WERE BAD. THE TRANSMISSION WAS BAD, AND NEEDED TO BE REPLACED. FORD DEALER SERVICE ADVISED ME TO CONTACT FORD 800 NUMBER, AND OPERATOR AFTER PUTTING ME ON HOLD AND TALKING TO THE DEALER TURNED THE PROBLEM OVER TO THE NEXT LEVEL OF CUSTOMER CAR BECAUSE HER LIMIT OF $500 WOULD NOT BEGIN TO COVER THE REPAIRS. FORD COSTUMER CARE CALLED ME AND AFTER LETTING ME TELL MY STORY SAID THERE WAS NO PROGRAM DOLLARS AVAILABLE FOR ASSISTING IN FIXING EITHER PROBLEM, EVEN THOUGH THE REAR END PROBLEM WAS DIRECTLY RELATED TO THE PREVIOUS VISIT AT 74,400 MILES PER THE DEALERS RECOMMENDATION. ALSO INFORMED ME THAT NOT EVEN THE $500 WAS AVAILABLE ,AND THE OPERATOR HAD NO RIGHT TO OFFER THAT AMOUNT. TOOK THE CAR FROM THE DEALER AFTER PAYING $120, PLUS $100 CAR RENTAL THEY WOULD NOT COVE) SINCE THE MILEAGE WAS 400 OVER WARRANTY 75000 MILEAGE LIMIT TO DIAGNOSE A PROBLEM THEY FAILED TO CORRECTLY DIAGNOSE THE FIRST 2 TIMES. *AK
Power train, Mar 23, 2007
74400 MILES. NOISE COMING FROM REAR END AND FEELS LIKE THE BRAKES ARE DRAGGING WHEN SLOWING DOWN. THE NOISE WAS WORSE WHEN ENGAGING THE 4-WD HIGH. THE DEALER DIAGNOSED THE PROBLEM AS A BAD TRANSFER CASE ASSEMBLY. WAITED 2 DAYS BECAUSE THE FACTORY REPRESENTATIVE HAD TO APPROVE THE REPAIR. WAS TOLD THE MAIN SHAFT HAD CRACKED AND WAS ENGAGING THE 4-WD EVEN THOUGH IT DID NOT SHOW UP ON THE INSTRUMENT PANEL. AFTER PICKING UP THE VEHICLE IT SEEMED TO BE BETTER EVEN THOUGH NOT COMPLETELY GONE. MY MISTAKE FOR NOT RETURNING THE TRUCK BECAUSE IT STARTED TO GET WORSE AT 75400 , AND NOW THE FORD CUSTOM CARE CERTIFIED THE TRUCK AS A USED CAR COVERING DRIVE TRAIN UNTIL 75000 MILES, AND IT WOULD NOT AUTHORIZE ANY FURTHER WORK EVEN THOUGH THE PROBLEM STILL HAD THE SAME SYMPTOMS FROM 2 OTHER VISITS AT THE SAME DEALER. EVEN THOUGH THE SERVICE ADVISOR AT THE DEALERSHIP RECOMMEND THAT THE WORK BE DONE. *AK
Suspension, Mar 23, 2007
RUBBING NOISE IN THE REAR END. DEALER COULD NOT FIND THE CAUSE OF THE PROBLEM AND REPLACED BEARINGS IN THE FRONT LEFT HUB. DEALER SAID 2 OF THE TIRES WERE BADLY CUPPED SO THE COULD NOT HEAR ANY OTHER PROBLEM. PROBLEM/NOISE STILL THERE. *AK
Vehicle speed control, Mar 22, 2007
TL*THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE VEHICLE ACCELERATED WITHOUT WARNING. WHILE IDLE AT A RED LIGHT AND WITH THE BRAKE PEDAL DEPRESSED THE RPMS INCREASED FROM 800 TO OVER 3000. WITH THE BRAKES STILL DEPRESSED THE VEHICLE ACCELERATED INTO AN INTERSECTION. THE CONTACT WAS REQUIRED TO STAND WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL. INITIALLY, THE CONTACT DISREGARDED THE INCIDENT, AND ASSUMED A COMPONENT WITHIN THE VEHICLE WAS MERELY JAMMED. HOWEVER, ON MARCH 12, 2007 THE INCIDENT RECURRED, CAUSING THE RPM TO INCREASE TO OVER 3000. ONCE AGAIN, THE CONTACT WAS REQUIRED TO STAND UP TO DEPRESS THE BRAKE PEDAL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, THE RPMS DECREASED, AND THE VEHICLE STOPPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 65900. *AK UPDATE *4/23/07TR
Electrical system, Mar 22, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE GARAGE PARKED VEHICLE SPONTANEOUSLY CAUGHT ON FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED, BUT ONLY THE TRUCK BED REMAINED. THE CONTACT COULD OBTAIN A FIRE REPORT. *AK RETURNED USPS, 2ND ATTEMPT MADE 04/20/07 FAILED. *LJ
Suspension, Mar 19, 2007
REAR COIL SPRING ON 2002 FORD TAURUS BROKE AND DAMAGED THE LEFT REAR TIRE. I RESEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS. THIS COULD HAVE BEEN A MAJOR ACCIDENT.
Engine and engine cooling, Mar 16, 2007
I OWN A 2002 FORD F 150 LIGHTNING WITH 45, 234 MILES ON IT. MY VEHICLE EXPERIENCED SOME ENGINE FAILURE DUE TO A SPARK PLUG SHOOTING OUT OF ENGINE HEAD. I BELIEVE IT WAS THE 3RD CYLINDER THAT FAILED. I WAS CLIMBING ONTO A OFF RAMP AND JUST STARTING TO ACCELERATE WHEN I HEARD THIS POPPING SOUND COMING FROM THE ENGINE. I WAS ACCELERATING NORMALLY WHEN JUST LIKE THAT THE SPARK PLUG SHOT OUT. I BOUGHT THE TRUCK PRE OWNED WITH 27,000 MILES SO I NEVER THOUGHT TO BUY ADDITIONAL ENGINE COVERAGE. THE TRUCK WAS IN GOOD ENOUGH CONDITION FOR THE DEALER TO GRANT ME A 5 YEAR LOAN THOUGH. ANYWAY I CHECKED UNDERNEATH THE HOOD AND SAW THE BROKEN SPARK PLUG COIL AND THE SPARK PLUG WITH RIPPED THREADS. I HAD THE LIGHTNING TOWED TO MY HOW WHERE IT STILL SITS. AT THIS POINT IN TIME I AM MAKING $466.46 MONTHLY PAYMENTS ON A VEHICLE THAT I AM UNABLE TO DRIVE. I CALLED FORD ABOUT MY PROBLEM AND GOT NOWHERE B/C THEY SAID I WAS BEYOND THE 30,000 MILE WARRANTY OR THE 3 YEAR WARRANTY. FORD GAVE ME AN ESTIMATE TO FIX THE DAMAGED HEAD FOR 3,600 HUNDRED AND 5,400 TO DO BOTH. NOW FROM WHAT I UNDERSTAND THE 2003 FORD LIGHTNINGS DO NOT EXPERIENCE SPARK PLUG ISSUES B/C THE ENGINE WERE BUILT WITH UPDATED HEADS. THAT RIGHT THERE SAYS THAT FORD REALIZES THAT THESE TRUCKS ARE DEFECTIVE TO SOME DEGREE. I AM VERY FRUSTRATED IN THIS MATTER B/C I SPENT 29,000 OUT OF POCKET FOR THIS TRUCK AND I CAN'T EVEN DRIVE IT. NOW I HAVE TO SPEND ALMOST 6,000 TO GET IT TO DRIVING CONDITION. LIKE 29,000 ISN'T ENOUGH MONEY ALREADY? I WORK VERY HARD IN LIFE TO BUY THIS TRUCK I CANT JUST PULL THAT KIND OF MONEY OUT JUST LIKE THAT. IF I HAVE TO JOIN A CLASS ACTION LAW SUIT SO BE IT. BUT ALL I AM ASKING FOR IS MY FORD F-150 LIGHTNING BACK I MISSED MY TRUCK.
Engine and engine cooling, Feb 24, 2007
MY WIFE WAS DRIVING IN THE CAR POOL LANE DURING RUSH HOUR TRAFFIC WHEN THE NUMBER THREE SPARK PLUG WAS EJECTED FROM THE HEAD OF MY 2002 FORD F150 LIGHTNING. MY WIFE LOSS POWER. IT WAS A VERY DANGEROUS SITUATION TO BE IN THE CAR POOL LANE WHEN LOSING POWER. I AM A MECHANIC AND A SPARK PLUG SHOULD NOT JUST EJECT ITSELF. LUCKILY MY WIFE WAS ABLE TO MANEUVER THE TRUCK OVER AND OFF THE FREEWAY. FORD WAS CONTACTED. THEY SAID THEY KNOW OF THIS ISSUE WITH THE SPARK PLUGS, BUT AT THIS TIME IT IS THE CONSUMERS RESPONSIBILITY TO PAY FOR THE REPAIRS. I FEEL IT SHOULD BE A RECALL. THERE HAS BEEN THOUSAND OF COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING HAS BEEN DONE. *JB
Suspension, Feb 21, 2007
PURCHASED A USED 2002 EXPLORER IN 12/2005. IN 2/2007, A GRINDING NOISE APPEARED WHEN I WOULD ACCELERATE. TOOK IT IN THE SAME DAY (I WAS ON THE EXPRESSWAY WHEN IT OCCURRED). THEY TOLD ME THE BEARING WAS BAD AND THAT I NEEDED ABOUT $1100 IN PARTS AND $600 IN LABOR TO REPLACE, AND THAT I WAS LUCKY THAT THE WHEEL DID NOT FALL OFF. HE STATED THAT, "THIS IS COMMON ON MOUNTAINEERS AND EXPLORERS," AND THAT HE HAS DONE SIMILAR WORK OTHER TIMES. HE RECOMMENDED THAT I REPLACE THE OTHER BEARINGS, BECAUSE THEY WERE ALL GOING TO GO AT SOME TIME. I FEEL THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE. *JB
Vehicle speed control, Feb 10, 2007, fire
2002 FORD F150 SUPERCAB BURNED UP IN MY DRIVEWAY AT 5 AM IN THE MORNING. THE VEHICLE HAD NOT BEEN DRIVEN FOR A DAY AND A HALF. WE WERE WOKEN UP BY THE CAR ALARM AND TWO LOUD BANGS. THE TRUCK WAS FULLY ENGULFED AND WAS ON FIRE NEXT TO THE HOUSE AND FENCE AND 2 OTHER CARS. THANK GOODNESS THE TRUCK WASN'T IN THE GARAGE OR PARKED FORWARD IN THE DRIVEWAY. THE FENCE WAS DESTROYED AND THE TWO VANS DAMAGED BY FLAMES. THE TRUCK WAS A TOTAL LOSS. FIRE DEPARTMENT STATED THAT IT WAS A FAULTY CRUISE CONTROL DEVICE. NOT DRIVEN FOR ALMOST TWO DAYS AND THE CRUISE CONTROL ALMOST KILLED MY FAMILY??? NOW WE ARE OUT THOUSANDS EVEN WITH INSURANCE COVERING PART OF THE LOSS. NOTHING WOULD HAVE REPLACED THE LIVES OF MY FAMILY HAD THE HOUSE GONE UP. FORD KNOWS THIS PROBLEM IS A TICKING TIME BOMB AND MAKES VERY LITTLE EFFORT TO SAVE LIVES. *JB
Other or unspecified, Feb 6, 2007
2002 FORD F-150 SUPERCREW BOUGHT NEW FROM RIVERTOWN FORD. PAINT IS BLISTERING. SMALL PIECES OF "?" ARE SHOWING EVERYWHERE ON THE VEHICLE. FORD SAYS ITS TOO LATE AND NOT THEIR PROBLEM. PAINT JOB "BLISTERING" LESS THAN 5 YEARS OLD...... SOUNDS LIKE ANOTHER LATE 80'S - EARLY 90'S FORD PAINT PROBLEM AGAIN.*JB
Vehicle speed control, Feb 6, 2007
I ACTIVATED THE CRUISE CONTROL ON MY 2002 FORD F-150 SUPERCREW ON MARCH 21, 2006. I BOUGHT THE VEHICLE NEW OFF THE LOT IN 2002 AND HAD USED THE CRUISE CONTROL NO MORE THAN 5 TIMES IN 4 YEARS. WHEN I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE CRUISE INDICATOR DISABLED, BUT THE CRUISE CONTROL DID NOT. MY VEHICLE PROCEEDED WITHOUT MY FOOT ON THE ACCELERATOR (AT 75 MPH). THE BRAKES DIDN'T NOT DEACTIVATE THE CRUISE CONTROL EITHER. I PUT THE VEHICLE IN "NEUTRAL" AND PULLED TO THE SIDE OF THE ROAD WHILE THE VEHICLE WAS STILL TRYING TO ACCELERATE. THE CRUISE CONTROL CABLE WAS STUCK ON FULL THROTTLE. FORD TOOK THE CABLE OUT AND PROCEEDED TO TELL ME THAT WAS A COMMON OCCURRENCE. --PROBLEM-- WHILE I ATTEMPT TO "BRAKE" AND MY VEHICLE ATTEMPTS TO "ACCEL", THE VEHICLE ISN'T SLOWING DOWN. FORD SAID THAT BECAUSE I DIDN'T USE MY CRUISE CONTROL REGULARLY, THAT IS THE REASON IT GOT STUCK!!! ?? WHY SHOULD IT MATTER IF I USE THE CRUISE REGULARLY, IT SHOULDN'T TRY TO KILL ME WHEN I DECIDE TO USE IT??? *JB
Structure, Feb 6, 2007
FORD HAD A RECALL ON THE HINGES OF THE GLASS PANEL ON THE HATCH OF THE TRUCK. I HAD NO PROBLEM WITH THE CAR PRIOR TO THAT REPLACEMENT. SEVERAL MONTHS AGO I FOLLOWED THROUGH WITH THE DEALER & HAD THE RECALLED HINGES REPLACED. I BELIEVE THAT THE WORK MAY HAVE ADDED STRESS TO THE HATCH....SOMETHING HAS HAPPENED. I NOTICED IN THE MORNING OF 2/3/07 THAT THE BACK OF MY TRUCK HAD A HAIRLINE FRACTURE TO THE RIGHT OF THE FORD EMBLEM. THIS IS THE TRUCK PART THAT OPENS UP FOR ME TO PUT MY GROCERIES IN THE CAR & THE SAME PART THAT HAD THE RECALLED HINGES REPLACED. WELL, BY THE DAY'S END - THE HAIRLINE FRACTURE IS NOW A FULL BLOWN CRACK. THERE ARE NO OTHER MARKS ON THE TRUCK INDICATING ANY OTHER DAMAGE/ACCIDENT THAT WOULD HAVE PROVOKED THIS FRACTURE. I TRULY BELIEVE IT IS A DESIGN FLAW/DEFECT IN THE WAY THE HATCH CLOSES & WITH THE BELOW ZERO TEMPERATURES - IT HAS ADDED STRESS TO THIS AREA. I STOPPED BY THE AUTOBODY SHOP & WAS TOLD THAT I WOULD HAVE TO REPLACE THE ENTIRE HATCH - I AM STILL WAITING FOR THE ESTIMATE - WHICH MAY BE WELL OVER $ 1K..... I HAVE TAKEN PICTURES OF THIS DEFECT - AND TO MY SURPRISE, THIS MORNING 2/6/07 - I FOUND ANOTHER 2002 FORD EXPLORER WITH THE SAME DEFECT. I HAVE TAKEN PICTURES OF BOTH TRUCKS AND WILL CERTAINLY FORWARD THEM TO YOU AS WELL AS FILING A COMPLAINT WITH FORD. I WONDER HOW MANY OTHER 2002 FORD EXPLORERS HAVE THIS DEFECT IN THE SAME AREA. PLEASE HELP! *NM
Engine and engine cooling, Feb 1, 2007
FORD F-150 2002 5.4 ENGINE WAS A FORD CERTIFIED VEHICLE. SPITS SPARK PLUG CAUSING THE VEHICLE TO DIE IN TRAFFIC. FORD SAYS ITS NO PROBLEM, BUT WHEN YOU GO TO THE DEALERSHIP, THEY KNOW THE PROBLEM WITHOUT EVEN RAISING THE HOOD. REPLACED HEAD. CALLED FORD CUSTOMER SERVICE TRYING TO GET INFORMATION ON THIS PROBLEM (CUSTOMER SERVICE LOUSY NON INFORMATIVE ABOUT THIS PROBLEM ACTED LIKE WHO CARES.). LOOK AT ALL THE OTHER OWNERS WITH THIS PROBLEM. *JB
Electrical system, Jan 28, 2007
IN LATE SUMMER OF 2006, MY 2002 FORD F-150 BEGAN EXPERIENCING CHASSIS ELECTRICAL SYSTEM MALFUNCTIONS. EVERY TIME THERE WAS A RAINSTORM. SPECIFICALLY, THE WINDSHIELD WIPERS CEASED TO WORK, THE INTERIOR DOME LIGHT WOULD FLASH ON & OFF, THE BLOWER MOTOR FOR THE HEATER WOULD CONTINUE TO RUN AFTER SHUTTING OFF IGNITION, THE KEYLESS ENTRY SYSTEM WOULD NOT WORK, THE ABS WARNING LIGHT WOULD COME ON. I TOOK THE VEHICLE TO FORD DEALER # 1 WHO, WHEN I DESCRIBED THE SYMPTOMS, STATED IMMEDIATELY THAT THE PROBLEM WAS DUE TO WATER LEAKING PAST THE LOWER WINDSHIELD SEAL AND SHORTING OUT THE GEM MODULE AND THE FUSE BLOCK MOUNTED ON THE INTERIOR FIREWALL. DEALER STATED "THIS IS AN EXPENSIVE REPAIR, YOU MIGHT WANT TO DO THE WORK YOURSELF". AS I DIDN'T FEEL I HAD THE ABILITY TO REPAIR, I LET IT GO FOR SEVERAL WEEKS. IN LATE NOVEMBER OF 2006, I WAS DRIVING TO WORK BEFORE SUNRISE, IN A VERY HEAVY RAIN, WHEN THE WIPERS SHUT OFF AND THE DOME LIGHT CAME ON MAKING IT IMPOSSIBLE TO SEE. I TOLD MY PARENTS ABOUT THIS & THEY INSTRUCTED ME TO TAKE VEHICLE TO FORD DEALER # 2 FOR REPAIR AT THEIR EXPENSE. DEALER # 2 WAS AWARE OF THE CONDITION AS WELL. THE ESTIMATE FOR REPAIR WAS $553 TO REPAIR THE ELECTRICAL COMPONENTS DAMAGED BY THE MOISTURE, AND THE VEHICLE WOULD THEN HAVE TO BE TAKEN TO A GLASS SHOP TO HAVE THE WINDSHIELD RE-SEALED. THE WORK WAS DECLINED, AND I CONTACTED FORD CUSTOMER SERVICE EXPLAINING THAT AS THIS WAS A SAFETY RELATED ISSUE, KNOWN TO BOTH DEALERSHIPS, I FELT THEY SHOULD ABSORB SOME OF THE EXPENSE OF MAKING VEHICLE DRIVABLE DURING ANY WEATHER CONDITION. REQUEST WAS DENIED. MY CONTENTION IS THAT SINCE DRIVING IN A RAINSTORM WITHOUT WIPERS AND AN ERRATIC ELECTRICAL SYSTEM, AND SINCE BOTH DEALERSHIPS WERE ACQUAINTED WITH THE CONDITION, THERE SHOULD HAVE BEEN A VOLUNTARY RECALL, OR AT THE VERY LEAST, A TSB ADVISING OWNERS OF THE POTENTIAL PROBLEM. *JB
Tires, Jan 26, 2007
TWO OF THE FOUR 265-70-17 CONTITRAC SUV TIRES WITH 26,000 MILES THAT WERE INSTALLED AS REPLACEMENT TIRES ON MY 2002 FORD SUPERCREW HAVE BROKEN BELTS INSIDE THE TIRE IN THE PAST TWO MONTHS. THESE TIRES HAVE A BULGE THAT SHIFTS THE TREAD APX 2CM OVER AND UP 1CM. THIS MAKES IT IMPOSSIBLE TO KEEP THE TRUCK ON THE ROAD AT 65 MPH. THE FORD DEALER HAS BEEN HAPPY TO SELL ME A NEW TIRE BUT HAS NOT GIVEN ANY CREDIT, (PRO-RATE) FOR THE FACT THE TIRE HAS BEEN RENDERED USELESS IN LESS THAN 40% OF THE LIFE EXPECTANCY OF THE TIRE. I WAS NOT GIVEN A CHOICE TO REPORT BOTH THE TIRES THAT FAILED ONLY ONE, NOR A CHOICE TO REPORT 17 INCH TIRE SIZES, AND THE SITE ONLY ALLOWS ME TO PICK ONE SPOT ON THE TRUCK FR THE TIRE FAILURE THE OTHER WAS DRIVERS SIDE REAR. *NM
Power train, Jan 24, 2007
IN NOVEMBER 2002, I PURCHASED A 2002 FORD F-150 EXTENDED CAB, WHICH WAS MADE IN CANADA 09/01. AFTER THE BREAK-IN PERIOD I NOTICED THAT AT SPEEDS OF 80-85 MPH THE VEHICLE WOULD WHINE , BUT I ASSUMED THAT WAS NORMAL BECAUSE AFTER 85 MPH THE WHINE WENT AWAY. AT ABOUT 89,000 MILES AND THE END OF THE WARRANTY, AT 35-50 MPH THE VEHICLE WOULD HAVE LOUD ROARING/WHINING NOISE FROM THE REAR END. TOOK VEHICLE TO DEALER FOR REPAIRS ON 10 JANUARY 2007,. THE DEALER REPLACED THE PINION GEAR AND ASSEMBLY AT A COST OF 1501.00 , AND THE DEALER SAID IT WAS FIXED. I DROVE THE VEHICLE LESS THAN 1,500 MILES AFTER THE REPAIR WAS MADE, THE VEHICLE STARTED DOING THE SAME THING AGAIN AT SPEEDS 40-50 MPH, BUT WITH AN ADDED TWIST THIS TIME, THE TRUCK WOULD WHINE EVEN WHEN I ACCELERATE. I PUT THE TRUCK BACK IN THE SHOP FOR THE SAME PROBLEM AGAIN ON 01/23/2007. THE TRUCK HAS A 3.55 REAR END. *JB