2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Feb 3, 2016
SINCE PURCHASED NEW, EVERY 15K-20K TRANSMISSION FAILURE. 5X CHANGES, NOW AT 85K SAME ISSUE, TRANSMISSION JERKS HARD, DOESN'T SHIFT. IN ADDITION, EVEN WITH THE EXTENDED WARRANTY, THEY ARE CLAIMING PART OF THE CLUTCH SYSTEM IS NOT ACTUALLY COVERED ONLY A PORTION OF IT.
Power train, Feb 3, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE RPMS INCREASED RAPIDLY. THE BRAKE PEDAL WAS DEPRESSED AND THE TRANSMISSION RESPONDED NORMALLY. IN ADDITION, WHEN DRIVING AT LOW SPEEDS, THE TRANSMISSION EXHIBITED HESITATION AND LUNGED FORWARD UNEXPECTEDLY. THE FAILURE RECURRED NUMEROUS TIMES. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. AFTER THE SIXTH VISIT TO THE DEALER, THE MECHANIC CONFIRMED THAT THE CLUTCH ASSEMBLY WOULD NEED TO BE REPLACED. THE REQUIRED PART TO PERFORM THE REPAIR WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
Steering, Feb 3, 2016
DURING NORMAL OPERATION THE "STEERING ASSIST FAILURE" LIGHT CAME ON AND THE STEERING LOCKED UP. MILEAGE AT TIME OF FAILURE WAS 82,500. FORD WOULD NOT COVER UNDER WARRANTY. VERY DANGEROUS SITUATION.
Power train, Vehicle speed control, Service brakes, Feb 2, 2016
THE TRANSMISSION ON MY VEHICLE HAS FAILED MULTIPLE TIMES WHILE DRIVING THE VEHICLE. WHILE DRIVING AT IDLE SPEEDS, THE CAR SHAKES. THE TRANSMISSION FAILED WHILE I WAS TURNING IN AN INTERSECTION AND STALLED. IT THEN LURCHED FORWARD AND CONTINUED TO FUNCTION IN A LURCHING AND JERKY MANNER. JUST YESTERDAY, I COULD NOT SLOW THE CAR WHILE TRAVELING AT 50 MPH, DESPITE PRESSING THE BRAKES, DUE TO THE ERRATIC BEHAVIOR OF THE TRANSMISSION. THIS LURCHING, JERKING, ERRATIC BEHAVIOR IS EXTREMELY DANGEROUS AND COULD POTENTIALLY BE DEADLY. I HAVE HAD THE TRANSMISSION WORKED ON A TOTAL OF THREE TIMES. EACH TIME, THE DEALERSHIP TOLD ME THAT THE PROBLEM WOULD BE FIXED. THIS IS HIGHLY IRRESPONSIBLE FOR FORD TO IGNORE THIS ISSUE AND CONTINUE TO PUT CUSTOMERS IN HARMS WAY. THIS IS AN INAPPROPRIATE WAY TO HANDLE A LIFE-THREATENING ISSUE.
Power train, Feb 2, 2016
HAPPENING INTERMITTENTLY AFTER A COMPLETE STOP, HIGHWAY CITY AND RESIDENTIAL ROADWAYS THE TRANSMISSION EXHIBITS WHAT APPEARS TO BE SLIPPAGE CAUSING A DELAY OF THE VEHICLE TO MOVE AND ACCELERATE IN A MANNER THAT I WOULD CONSIDER TO BE SAFE. THIS BEHAVIOR GOES BACK TO 06/2012 AT THAT TIME MY TRANSMISSION CLUTCHES WERE REPLACED AND NOW AGAIN THE SAME PROBLEM IS HAPPENING. AFTER TAKING THE VEHICLE IN FOR SERVICE ON 02/01/2016 I MADE THE DEALERSHIP REP AWARE AND WAS TOLD IT WOULD BE LOOKED INTO. AFTER PICKING UP MY VEHICLE I WAS TOLD THAT THE "TRANSMISSION WAS OPERATING NORMALLY AT THIS TIME" I WAS ALSO TOLD THAT FORD HAS AN ACCEPTABLE AMOUNT OF SLIPPAGE CONSIDERED ACCEPTABLE AND MY VEHICLE WAS CONSIDERED "NORMAL" I AGAIN EXPLAINED THAT THIS DEFECT OCCURRED INTERMITTENTLY SO A TECH WAS NOT LIKELY TO ENCOUNTER IT IN A TEST DRIVE. I DO CONSIDER THIS BEHAVIOR A SAFETY CONCERN AND THIS IS THE REASON THAT I AM FILING THIS REPORT.
Power train, Feb 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE LIGHT ILLUMINATED THAT THE TRANSMISSION WAS HOT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SEAL IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS PARKED ON A HILL, IT DRIFTED IN REVERSE. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,324. UPDATED 04/26/16*LJ UPDATED 09/06/16 *LJ *JS
Steering, Feb 1, 2016
LOST POWER STEERING. RECEIVED "STEERING ASSIST FAULT" MESSAGE. VEHICLE CAN BE DRIVEN, BUT COMPLETE POWER STEERING LOSS. HAPPENED INTERMITTENTLY OVER LAST YEAR, BUT USUALLY RIGHTED ITSELF UPON VEHICLE RESTART. LAST COUPLE OF MONTHS, THE PROBLEM IS CONSTANT... NO POWER STEERING AT ALL. READING FORUMS, IT'S OBVIOUS THAT THIS IS A MANUFACTURER PROBLEM, BUT STILL NO RECALL ISSUED. WOULD COST OVER $1800 TO REPAIR. VEHICLE HAS A LITTLE OVER 92,000 MILES. OTHER THAT THIS ISSUE, GREAT CAR.
Other or unspecified, Feb 1, 2016
DOOR LATCHES FAULTY, AS IN REGARDS TO NHTSA ACTION NUMBER PE16001. LEFT FRONT DOOR LATCH FAILED, LEFT REAR DOOR LATCH FAILED ABOUT TWO WEEKS LATER. VEHICLE WAS PARKED IN BOTH INSTANCES. DOORS WOULD NOT CLOSE. HAD TO TIE SHUT TO DRIVE TO DEALER FOR REPLACEMENT OF LATCHES. AT TIME OF SECOND INCIDENT, SERVICE MANAGER SENT ME AN EMAIL STATING THAT FORD WAS NOW GOING TO BE REPLACING ALL DOOR LATCHES ON THIS MODEL WHEN ONE FAILED. HOWEVER, THIS WAS NOT DONE ON MY VEHICLE.
Structure, Jan 29, 2016
AFTER OPENING THE DRIVER'S DOOR, IT WOULD NOT CLOSE. TOOK TO FORD AND THEY SAID THE DOOR LATCH WAS FAULTY AND NEED REPLACING AT PART COST OF OVER 450 DOLLARS. BOUGHT A NEW CAR INSTEAD.
Power train, Jan 29, 2016
POWER-SHIFT 6 SPEED TRANSMISSION. ERRATIC CLUTCH CHANGES, GRINDING, HESITATION, UNWANTED GEAR CHANGES IS HEAVY TRAFFIC LOWER GAS MILEAGE. AFTER 3 SOFTWARE UPDATES (JANUARY 2013, DECEMBER 2014, AUGUST 2014, NOV 2015), AND A PARTS CLUTCH REPLACEMENT (DECEMBER 2014), THE CAR STILL DOES NOT RUN PROPERLY. CAR WORKED FINE FOR A FEW DAYS, THEN WENT BACK TO THE SAME PROBLEM. FORD ADMITS THAT THE FOCUS CLUTCH ASSEMBLY IS DEFECTIVE AND ON 12 NOVEMBER, 2015, FORD AGREED TO REPLACE IT. HOWEVER, I AM IN THE 10TH WEEK OF WAITING, AND STILL NO CLUTCH. I MUST USE MY VEHICLE AND IT IS GETTING WORSE EVERY WEEK. FORD SAYS THERE IS NO RECALL, ONLY A SOFTWARE UPDATE. I HAVE NOTICED THAT THE INTERNET IS FILLED WITH OTHER FOCUS OWNERS WITH THE SAME PROBLEM. EVEN THE MECHANICS AT MY FORD DEALER FEEL THE CARS ARE GETTING MORE DANGEROUS AS THEY AGE. MY WIFE IS AFRAID TO DRIVE THE CAR AND I HAVE BEGUN TO USE THE MANUAL SHIFT OPTION INSTEAD OF THE DRIVE OPTION.
Power train, Jan 29, 2016
MY CAR HAS BEEN SHUTTERING AND JERKING AND SHAKING DOES NOT SHIFT INTO GEARS AND THE CAR DROPPED AND WILL ACCELERATE BY ITS SELF . THIS IS AN ONGOING ISSUE SINCE I BOUGHT THE CAR IN 2014
Structure, Jan 28, 2016
I UNLOCK THE CAR AND OPENED THE REAR DOOR AND TRIED TO CLOSE IT BACK AND IT WOULDN'T CATCH THE LATCH STOPPED WORKING. THE DOOR WOULDN'T STAY CLOSED EVEN WHEN I TRIED TO LOCK IT. I WAS TOLD BY DEALER THERE WAS NO RECALL ON IT. I HAVE ATTACHED AN INVOICE OF THE REPAIR.
Latches/locks/linkages, Jan 27, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR UNLATCHED AND OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT WRAPPED THE SEAT BELT WEBBING AROUND THE DOOR HANDLE AND CONNECTED TO THE SEAT SECURELY TO PREVENT THE DOOR FROM OPENING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Power train, Electrical system, Jan 27, 2016
I HAVE TAKEN MY CAR IN FOR SERVICE 16-18 TIMES FOR PROBLEMS WITH THE SYNC AND THE TRANSMISSION SINCE I BOUGHT THIS CAR. I HAVE HAD BOTH THE SYNC MODULE AND THE TRANSMISSION MODULE RESET REPEATEDLY AND FINALLY REPLACED. I HAVE HAD THE CLUTCH REPLACED TWICE IN TWO YEARS. THE WORSE INCIDENT AND THE REASON FOR THE SECOND CLUTCH WAS BECAUSE THE CAR'S TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING APPROX. 45 MILES AN HOUR DOWN A VERY BUSY TWO LANE CITY ROAD. I WAS ABLE TO PULL OVER, TURN OFF THE CAR AND RESTART THE CAR AND GOT ABOUT 3 MILES FROM HOME AND IT FAILED AGAIN. I WAS LITERALLY IN THE TURNING LANE FOR MY SUBDIVISION AND IT FAILED AGAIN. I HAD TO HAVE THE CAR TOWED FROM MY HOUSE. I WAS LUCKY I WAS NOT INVOLVED IN AN ACCIDENT. FORD REFUSED TO BUY BACK MY CAR WHEN I REQUESTED IT. I HAVE COPIES OF MY SERVICE RECORDS AS DOES CHEROKEE LINCOLN FORD OF ALPHARETTA, GA.
Fuel/propulsion system, Jan 26, 2016
MY CHECK ENGINE LIGHT CAME ON COMING HOME FROM WORK MONDAY NIGHT AND WENSDAY I TOOK THE CAR TO THE DEALERSHIP THE DEALERSHIP THE NEXT DAY AND FOUND OUT THAT THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. THE SERVICE TECH STATED THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THIS AND FORD REFUSES TO HELP
Other or unspecified, Jan 26, 2016
REAR DRIVER SIDE DOOR OPENED WHILE IN MOTION ON A HIGHWAY AND WILL NO LONGER CLOSE.
Power train, Structure, Latches/locks/linkages, Jan 26, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT INTERSECTIONS. UPDATED 04/14/16
Structure, Latches/locks/linkages, Jan 26, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK SYSTEM FAILED. THE REAR DRIVER SIDE DOOR LOCK BECAME UNLOCKED AND CAUSED THE DOOR TO OPEN WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Other or unspecified, Jan 25, 2016
WHEN BACKING OUT OF A DRIVEWAY, A WARNING APPEARED ON DASH DISPLAY INDICATING DOOR OPEN. AS I PULLED ONTO THE STREET, THE FRONT PASSENGER DOOR SWUNG OPEN ON IT'S OWN. I TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED.
Latches/locks/linkages, Jan 25, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT HAD TO HOLD THE DOOR CLOSED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Structure, Jan 23, 2016
THE DRIVER'S SIDE DOOR FAILED IN NOVEMBER 2015. THE CAR PARKED AND LOCKED IN THE DRIVEWAY IN FRONT OF OUR HOME. WE NOTICED THAT THE INTERIOR DOME LIGHT WAS ON. WE FOUND THAT WE COULD NO LONGER CLOSE OR LOCK THE DOOR. WE HAD TO USE BUNGIE CORDS TO CLOSE THE DRIVER'S SIDE DOOR BY ATTACHING THE CORDS TO THE DOOR HANDLE OF THE FRONT PASSENGER SIDE DOOR. SINCE THE CAR WAS NO LONGER UNDER WARRANTY WE BROUGHT IT TO OUR MECHANIC TO REPAIR. WE NOTICED THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS AND THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED FOR THE PURPOSES OF A RECALL AND WANT TO INCLUDE OUR EXPERIENCE. WE HAVE ATTACHED A COPY OF THE INVOICE FROM OUR MECHANIC WHICH LISTS THE PART NUMBER. DO WE HAVE TO BE CONCERNED ABOUT THIS PART OR THE LATCHES ON THE REMAINING CAR DOORS? IT IS CONCERNING THAT THIS HAS HAPPENED TO PEOPLE WHILE DRIVING! I CONSIDER US FORTUNATE THAT THE CAR WAS PARKED WHEN THIS OCCURRED.
Steering, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 04/04/16*LJ
Power train, Engine, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE UNEXPECTEDLY WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. DAYS AFTER THE FAILURE, THE KEY WAS INSERTED IN THE IGNITION AND THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT RETURNED TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. UPDATED 04/20/16*LJ *CN
Power train, Electrical system, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE IN WHICH THE VARIOUS INSTRUMENT CLUSTER GAUGES FLASHED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT DUPLICATE OR REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION TO THE DEALER FOR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Structure, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER AND PASSENGER SIDE DOORS OPENED INDEPENDENTLY AND FAILED TO CLOSE. THE CONTACT HAD TO USE CORDS TO SECURE THE DOORS IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.