2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: air bags
615 reports, newest first. Show all
Air bags, Jan 2, 2018
2007 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REQUESTED TO HAVE THE AIRBAG DISCONNECTED OR REMOVED UNTIL IT WAS REPAIRED. *JS
Air bags, Dec 29, 2017
TAKATA RECALL. I JUST RECEIVED MY THIRD LETTER ABOUT THIS RECALL WITH THE WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT. WHY IS SOMETHING OF THIS IMPORTANCE TAKING SO LONG TO RECTIFY?
Air bags, Dec 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS RAISED AROUND THE AIR BAG COMPARTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD GROVES AT (573) 335-2600 (1501 N KINGS HIGHWAY ST, CAPE GIRARDEAU, MO 63701) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO EXPECT PARTS TO BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 28, 2017
HAVE BEEN NOTIFIED BY FORD FOR THE PAST 2 YEARS THROUGH SAFETY RECALL NOTICE 16S26 OF TAKATA AIR BAG RECALL WITH NO REMEDY AS OF YET THROUGH A DEALERSHIP . WAS TOLD BY DEALERSHIP THAT A FIX WOULD COME IN 2017 NOW THEY ARE SAYING POSSIBLY BY SPRING 2018. AM SEEKING A LOANER VEHICLE UNTIL, RECALL IS COMPLETE AS THEY HAVE WARNED FOR THE PAST 2 YEARS NOW " DO NOT ALLOW ANYONE TO SIT IN PASSENGER SIDE FIRST ROW SEAT." NOT POSSIBLE WHEN CAR POOLING.
Air bags, Dec 28, 2017
TAKATA RECALL... IN MY OWN WORDS, THE NHTSB IS NOT DOING ITS JOB. TAKATA FILED FOR US BANKRUPTCY PROTECTION. THIS RECALL HAS BEEN ACTIVE FOR 18+ MONTHS WITHOUT A FIX. WHY ISN'T FORD MOTOR COMPANY BEING HELD ACCOUNTABLE AND FORCED TO INVEST ENOUGH RESOURCES TO IMMEDIATELY REMEDY THIS POTENTIALLY FATAL ISSUE? *JS
Air bags, Dec 27, 2017
TAKATA RECALL - RECEIVED LETTER DATED 12/2017, FROM FORD CORPORATION REGARDING SAFETY RECALL 16S26 INDICATING "REMEDY PARTS HAVE BEEN DELAYED....TO BECOME AVAILABLE FOR CERTAIN VEHICLES IN THE SPRING OF 2018". NHTSA RECALL NUMBER 16V384, JUNE 2016 16V384
Air bags, Dec 27, 2017
TAKAKA RECALL-RECALL LETTER RECEIVED JUNE 2016--CALLS TO DEALER KOONS FORD SAYS THEY'RE STILL WAITING FOR AIRBAG-ITS BEEN18 MONTHS SINCE NOTICE THAT PASSENGER TAKATA AIRBAG UNSAFE-CAR CAN NOT BE SAFELY DRIVEN--NO REPLACEMENT CAR OFFERED. AS SENIORS, TOO AFRAID TO TAKE CHANCE DRIVING CAR.--CAR WILL BECOME UNUSABLE.
Air bags, Dec 27, 2017
TAKATA RECALL MY DAUGHTERS FORD FUSION 2007 IS INCLUDED IN THIS RECALL. SHE HAS A MEDICAL CONDITION THAT REQUIRES A PACEMAKER AND MAKES IT EXTREMELY UNSAFE TO DRIVE THIS CAR. WE GAVE THIS INFORMATION TO DEREK LEWIS AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO HANDLE. THIS WAS IN AUG 2017. AS OF TODAY DEC 27TH NOTHING HAS BEEN DONE. WE NEED THIS PROBLEM FIXED NOW.
Air bags, Dec 27, 2017
TAKATA RECALL. OUR RECALL HAS BEEN ACTIVE SINCE JUNE 1, 2016 WITH NO RESOLUTION. I KEEP RECEIVING IN THE MAIL THAT THE PARTS ARE NOT YET AVAILABLE AND THEY WILL SEND A LETTER ONCE THE PARTS ARE READY. IT'S BEEN 18 MONTHS AND MY AIRBAGS ARE STILL NOT SAFE DUE TO THE PASSENGER FRONTAL AIRBAG INFLATOR. I ALSO DRIVE WITH TWO SMALL CHILDREN IN MY CAR, I WOULD REALLY LIKE TO FEEL SECURED WHEN DRIVING.
Air bags, Dec 26, 2017
TAKATA RECALL, TO WHOM IT MAY CONCERN, I RECEIVED A SAFETY RECALL INFORMATION LETTER REGARDING MY 2007 FORD FUSION [XXX], AND THERE'S A WARNING NOT UNTIL ALL REMEDY PARTS BECOME AVAILABLE (SPRING OF 2018), DO NOT ALLOW ANYONE TO SIT IN THE FIRST-ROW PASSENGER SEAT. MY BIG CONCERN IS THAT WE ARE A FAMILY OF 5 AND I AM NOT SURE HOW AM I GOING TO SEAT MY FAMILY SAFE INSIDE MY CAR. I AM REQUESTING IN THE MEAN TIME TO GET A RENTAL CAR UNTIL MY VEHICLE GETS THIS ISSUE RESOLVED. I CALLED FORD CUSTOMER CARE AND I WAS TOLD TO WRITE A LETTER AS HE WAS NOT ABLE TO ASSIST ME WITH MY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Dec 26, 2017
TAKATA RECALL HAS PUT ME AND MY FAMILY IN DANGER BY RIDING IN THE FRONT PASSENGER SEAT.
Air bags, Dec 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND ASKED THE CONTACT TO CALL NHTSA AND GET APPROVED FOR THE AIR BAGS TO BE DEACTIVATED UNTIL PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LANCE CUNNINGHAM FORD, 4101 CLINTON HWY, KNOXVILLE, TN 37912 (866) 591-3943) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 26, 2017
TAKATA RECALL" - PASSENGER AIRBAG HAS A BUBBLE BY SEAM OF AIRBAG; RECEIVED A LETTER FROM FORD MOTOR COMPANY MARCH 2017; ACCORDING TO DEALER WHERE I PURCHASED THE CAR, MY VIN IS STILL SHOWING WAITING PROCESS. THIS IS RIDICULOUS! IT LOOKS LIKE IT IS READY TO EXPLODE AT ANY TIME, THOUGH TO-DATE IT HASN'T. CAR WAS STATIONARY WHEN IT WAS FIRST NOTED. I'VE BEEN WAITING SINCE RECEIPT OF LETTER FROM FORD MOTOR COMPANY FOR NOTIFICATION THAT REPLACEMENTS WERE AVAILABLE BUT PER DEALERSHIP THAT IS STILL NOT HAPPENING.
Air bags, Dec 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ALL AMERICAN FORD OF PARAMUS LOCATED AT 375 NJ-17, PARAMUS, NJ 07652 (201) 262-4900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 21, 2017
TAKATA RECALL I RECEIVED A RECALL NOTICE IN JULY OF 2016 AND AS OF TODAY DEC. 21ST 2017 THEY SAY THEY STILL DON'T HAVE THE PROPER PARTS TO FIX THIS EXTREMELY IMPORTANT ISSUE. WHY IS THIS NOT GETTING ANY ATTENTION AFTER 1 1/2 YEARS SINCE I RECEIVED THE NOTICE ?
Air bags, Structure, Dec 21, 2017
TAKATA RECALL. ROOF RUSTING OUT WITH HOLES. FORD SAYS IT'S NOT COVERED BY WARRANTY.
Air bags, Dec 21, 2017
TAKAYUKI RECALL. I HAVE CONTACTED 2 DIFFERENT FORD DEALERS AND NEITHER IS ABLE TO FIX THIS RECALL, PART NOT AVAILABLE. IT HAS BEEN OVER A YEAR.
Air bags, Dec 20, 2017
TAKATA RECALL MY VEHICLE HAS BEEN UNDER RECALL SINCE JUNE OF 2016, BUT THERE IS NO REMEDY TO FIX THE DEFECTIVE PART THEREFORE I AND MY FAMILY ARE STILL AT RISK. SINCE THE COMPANY HAS DECLARED CHAPTER 11, IF MY VEHICLE AIRBAGS CAUSE INJURY AFTER NEXT WEEK, I WON'T BE COVERED.
Air bags, Dec 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PAT KEN'S FRENDRY FORD (333 E IRVING PARK RD, ROSELLE, IL 60172, PHONE: (630) 924-8686) WHERE IT WAS DIAGNOSED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED THE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (COUNTRY FORD, 95 GOODMAN RD E, SOUTHHAVEN, MS 38671) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. MULTIPLE DEALERS IN THE AREA STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (GERVAIS FORD, 5 LITTLETON RD, AYER, MA 01432, (978) 772-6600) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 15, 2017
TAKATA RECALL. PASSENGER AIRBAG ON DASH IS SPLITTING. I CAN'T ALLOW MY 15 YEAR OLD TO SIT IN THE PASSENGER SEAT FOR FEAR THAT THE BAG WILL ERUPT. THIS IS A SERIOUS MATTER AND I'VE TAKEN IT TO THE PLACE WHERE I PURCHASED THE CAR AND WAS TOLD THERE WAITING ON AN OK TO REPAIR CARS. IN THE MEAN TIME I'M IN FEAR EVERY DAY PRAYING THAT THIS BAG DON'T EXPLODE. MY CALL BACK IS [XXX]. I THEN CALLED ANOTHER LOCATION GRAND PRAIRIE FORD IN TEXAS AN WAS TOLD ALMOST THE SAME THING BY ANDREW & MICHELLE. DUE TO THE FACT THAT THIS AIRBAG IS VISIBLY OPEN WHY CAN'T A DEALER REPAIR IT IMMEDIATELY? I WOULD APPRECIATE ANY FEEDBACK AS TO THE NEXT DIRECTION I SHOULD TAKE. I DRIVE THIS CAR AS LITTLE AS POSSIBLE BUT I'M UNABLE TO AFFORD ANOTHER ONE. THANKS BUT I'M IMPATIENTLY WAITING DUE TO FEAR. [XXX]. BELOW DATE IS AN APPROXIMATE DATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Dec 14, 2017
TAKATA RECALL - NOTIFIED IN JUN OF 2016 OF RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS ARRIVED. REACHED OUT TO LOCAL FORD DEALER IN CHARLOTTE, NC AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS ARRIVED. MOVED TO ALABAMA IN JULY, 2017. REACHED OUT TO LOCAL FORD DEALER AND CONTINUE TO BE TOLD THAT PARTS FOR THE AIRBAG RECALL HAVE NOT BEEN PROVIDED BY THE MANUFACTURER. WILL THE AIRBAGS GET REPLACED? WHAT RISK IS THERE TO CONTINUE TO USE THE VEHICLE?