2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: air bags
615 reports, newest first. Show all
Air bags, Nov 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTO CITY AT (972) 223-8050 (940 NORTH I-35 EAST, LANCASTER, TX 75146 (214) 646-8803) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT A CRACK FORMED ON TOP OF THE DASHBOARD OVER THE FRONT PASSENGER SIDE AIR BAG COVER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAST TENNESSEE FORD, 2712 N MAIN ST, CROSSVILLE, TN 38555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 931-484-5135 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 28, 2017
TAKATA RECALL. SO THE RECALL WAS JANUARY 2017, 11 MONTHS AGO. TAKATA FILED CHAPTER 11 IN US AND BANKRUPTCY IN JAPAN. SO FOR 11 MONTHS AND COUNTING I AM STILL DRIVING A FORD WITH A PONTENTIAL KILLER AIRBAG. THE DEALERS KEEP SAYING IT WILL BE ANOTHER MONTH AND YET NO END IS IN SITE. HOW CAN FORD CONTINUE TO IGNORE THE SAFETY OF TENS OF THOUSANDS OF US CITIZENS DRIVING THIER CARS UNDER AN ACTIVE RECALL FOR OVER 11 MONTHS AND NOT HAVE A SOLUTION AND FIX IN PLACE? THEY HAVE NOT ADRESSED THIS IN A TIMELY MANNER BY ANY STREATCH OF THE IMAGINATION AND CONTINUE TO LEAVE PEOPLE AT RISK. IF THEY HAVE NO FIX IN PLACE BY DECEMBER 31, 2017 THEN FORCE FORD TO BY BACK ALL THE DEFECTIVE CARS THAY HAVE PLACED ON THE ROAD.
Air bags, Nov 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VANCOUVER FORD (6801 NE 40TH ST, VANCOUVER, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FRONT PASSENGER SIDE DASHBOARD BUCKLED WHERE AIRBAG IS. UPDATED 8/14/18*JB
Air bags, Nov 26, 2017
TAKATA RECALL: I'VE RECEIVED 2 LETTERS FROM FORD OVER THE LAST YEAR AND A HALF SAYING THERE IS A RECALL FOR MY AIRBAGS. I'VE CALLED MY LOCAL DEALERSHIP AND THEY HAVE NO SUPPLIES YET FOR PUTTING NEW AIRBAGS IN. THEY TOLD ME TO CONTACT FORD, BUT THEN I RECEIVED A SETTLEMENT NOTICE FOR TEKATA AIRBAGS. I CONCLUDED THAT THESE ARE THE AIRBAGS IN MY CAR. I WENT TO THE WEBSITE WWW.AIRBAGRECALL.COM TO GET MY NEW AIRBAGS, BUT ALL IT GAVE ME WAS THE PHONE NUMBER TO THE DEALERSHIP, WHICH I'VE ALREADY CALLED AND THEY DON'T HAVE ANY. I WANT THIS RESOLVED AND I'M GETTING THE RUN AROUND.
Air bags, Nov 25, 2017
TAKATA RECALL - I CALLED MY LOCAL FORD DEALER (VANCOUVER FORD, VANCOUVER WASHINGTON) TO ARRANGE TO HAVE MY AIRBAGS RECALLED. THEY SAID THAT THEY CAN'T DO IT AT THIS TIME, AS THEY DON'T HAVE ANY AIR BAGS FOR THE REPLACEMENTS, BUT THAT THEY WOULD BE IN CONTACT WITH ME. THEY GAVE ME NO IDEA OF TIMELINE, ETC.
Air bags, Nov 22, 2017
TAKATA RECALL. I HAVE BEEN TO BOB MAXEY FORD DEALERSHIP 2798 E GRAND RIVER HOWELL, MI 48843, PH# 517.545-5700 ON THREE OCCASIONS. THE LAST DATE, 11-17-17, THE PRESIDENT, MICHAEL MAXEY FOLLOWED UP WITH HIS DEALERSHIP PARTS REP TO SEE IF THEY COULD GET A PASSENGER AIRBAG. HIS MESSAGE STATES THAT THERE ARE NO AVAILABLE FORD AIRBAGS IN MI OR ANY OTHER STATE AVAILABLE. WE HAVE BEEN TRYING TO REPLACE THIS AIRBAG SINCE RECEIVING THE SAFETY RECALL LETTER IN JULY OF 2016. CAN YOU HELP?
Air bags, Nov 22, 2017
CALLED THE FORD DEALER SEVERAL TIMES ABOUT THE RECALL OF THE PASSENGER FRONTAL AIRBAG INFLATOR (TAKATA RECALL) AND THEY CLAIM THEY DON'T HAVE REPLACEMENT.
Air bags, Nov 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 20, 2017
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE OVER A YEAR AGO FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT INQUIRED ABOUT FILING A COMPLAINT AGAINST THE MANUFACTURER FOR STILL NOT HAVING THE PARTS AVAILABLE TO REMEDY THE VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 20, 2017
TAKATA RECALL - DESPITE THE RECALL HAVING BEEN ISSUED JUNE 1, 2016 - FORD HAS YET TO MAKE A REPLACEMENT AVAILABLE FOR THE DEFECTIVE COMPONENT. I HAVE TWO OF THESE CARS DRIVEN BY MY DAUGHTERS. TAKATA TELLS CUSTOMERS TO CONTACT FORD DEALERSHIPS, FORD DEALERSHIPS TELL CUSTOMERS THAT THERE IS NO FIX FOR THIS???? PLEASE EXPLAIN THE LACK OF ACTION BY FORD
Air bags, Nov 20, 2017
TAKATA RECALL - DESPITE THIS RECALL HAVING BEEN ISSUED IN JUNE 1, 2016, FORD DOES NOT YET HAVE A FIX FOR IT. OWNERS ARE BEING INSTRUCTED BY TAKATA TO CONTACT A FORD DEALERSHIP FOR REPLACEMENT. THE DEALERS THEN SAY FORD DOES NOT HAVE A REPLACEMENT.
Air bags, Nov 20, 2017
I HAVE BEEN INFORMED THAT MY FORD FUSION IS UNDER RECALL REPAIR FOR THE AIRBAGS. I CANNOT GET THEM REPAIRED BECAUSE THERE ARE NO PARTS AVAILABLE.
Air bags, Nov 18, 2017
TAKATA RECALL TAKING TWO LONG. RECALL WAS 06/2016. STILL HAVE NOT BEEN REPLACED AS OF 11/18/2017. THIS IS MY ELDERLY MOTHERS CAR AND EVERY TIME SHE CHECKS WILL THE FORD DEALER IN ROYSTON GA. THEY ACT LIKE SMARTY PANTS AND ASK HER "DID YOU GET A LETTER AND WHAT DID IT SAY?" HER REPLY IS THAT THE LETTER SAID THEY WOULD CONTACT HER WHEN THEY GET THE PARTS. THEY CLAIM THEY HAVE NOT RECEIVED THE PARTS YET. A YEAR AND A HALF WAIT IS TO LONG. WHAT IS UP WITH FORD. MY HONDA AIRBAG WAS TAKEN CARE OF IN 2016.
Air bags, Nov 18, 2017
TAKATA RECALL I RECEIVED A LETTER DATED JULY 2016 FROM MY LOCAL FORD DEALERSHIP (BLOOMINGTON FORD IN BLOOMINGTON, IN), SAYING THAT MY CAR FELL UNDER THE TAKATA AIRBAG RECALL AND THAT THEY WOULD CONTACT ME WHEN THE PARTS WERE AVAILABLE TO FIX IT. IT HAS NOW BEEN NEARLY 18 MONTHS SINCE THAT LETTER WAS SENT, AND I CONTACTED THE DEALERSHIP EARLIER THIS MONTH TO SEE IF MY CAR COULD BE REPAIRED. THEY TOLD ME THEY STILL DID NOT HAVE THE REQUIRED MATERIALS TO COMPLETE THE RECALL REPAIRS. I AM EXTREMELY CONCERNED ABOUT THE LENGTH OF TIME THIS IS TAKING. I AM VERY AWARE THAT MY PASSENGER AIR BAG COULD CAUSE FATAL INJURY, AND AS I'M LOOKING TO SELL THE CAR IN THE NEXT YEAR OR TWO I'M CONCERNED THAT THE PROBLEM WOULDN'T BE CORRECTED BEFORE THAT HAPPENS AND THAT THE NEXT OWNERS MAY UNKNOWINGLY BE DRIVING A CAR WITH A POTENTIALLY FATAL DEFECT. I KNOW I'M NOT THE ONLY ONE WHO IS DEALING WITH MASSIVE DELAYS ON THIS RECALL REPAIR PROCESS, BUT I WAS HOPING THAT THE NHTSA COULD COME UP WITH SOME REMEDY THAT COULD GET MY CAR FIXED FASTER. I'D ALSO LIKE YOU TO CONFIRM THAT THE LOCAL DEALERSHIPS ARE AS OF NOW UNABLE TO FIX MY CAR IN ANY WAY, BECAUSE IT FEELS LIKE SOMETHING COULD BE DONE EVEN IF TAKATA HAS DECIDED TO FILE BANKRUPTCY. THANK YOU.
Air bags, Nov 17, 2017
TAKATA RECALL THIS NOTICE WAS PUT OUT IN 2016, IT IS ALMOST THE END OF 2017. I CALLED FORD MOTORS ON 11/17/17 AND THEY DON'T HAVE AN ESTIMATED TIME AS TO WHEN THE DEALERSHIPS WILL BE RECEIVING THE PARTS TO FIX THE AIR BAG PROBLEMS. WHAT'S A REASONABLE TIME FAME? I HOPE THEY'RE NOT WAITING FOR AN ACCIDENT TO HAPPEN FIRST.
Air bags, Nov 17, 2017
YAKATA RECALL - DEALERS CANNOT GET REPLACEMENT PARTS
Air bags, Service brakes, Nov 16, 2017
I HAVE CALLED THE DEALERSHIP FOR THE TAKATA RECALL AND THEY CONTINUE TO TELL ME THAT PARTS ARE NOT AVAILABLE ADDITIONALLY, LAST WINTER MY ABS BRAKING SYSTEM AFTER A SHORT SLIDE ON ICE, THE BRAKE PEDAL BECAME VERY SOFT AND REMAINS THAT WAY CURRENTLY AND I AM CONCERNED THAT IF I HAVE TO BRAKE HARD FOR A SEVERE STOP THAT IT WILL NOT STOP PROPERLY. IT HAPPENED WHEN I BRAKED ON A STREET WITH ICE, THE ABS KICKED IN AS THE TIRE SLIDE ON THE ICE, THEN AFTERWARDS THE BRAKE PEDAL HAS TO BE DEPRESSED SIGNIFICANTLY MORE TOWARDS THE FLOOR OF THE CAR THAT IT USED TO FROM THE INCEPTION OF PURCHASING THE CAR
Air bags, Nov 15, 2017
TAKATA RECALL I'VE HAD A RECALL NOTICE SINCE JULY 2016 BUT NO DEALER IS YET ABLE TO HELP ME RESOLVE THE RECALL NOTICE.
Air bags, Nov 15, 2017
TAKATA RECALL - MY FORD DEALERSHIP IS STILL SAYING AFTER A YEAR AND A HALF THAT THEY DO NOT HAVE PARTS TO REPLACE THE DEFECTIVE AIRBAG. I AM CONCERNED ABOUT DRIVING MY VEHICLE ANY LONGER WITHOUT THE RECALL FIXED. I HAVE ASKED EVERY FEW MONTHS ABOUT THIS SINCE THE INITIAL NOTICE I RECEIVED LAST YEAR (JUNE 2016) TO NO AVAIL. I AM WRITING THIS COMPLAINT TO MEMORIALIZE THAT I HAVE TRIED CONTACTING MY DEALERSHIP GETTING THE SAME RESPONSE THAT THERE IS NO SOLUTION I JUST HAVE TO WAIT. THIS IS NOT TIMELY IN MY OPINION CONSIDERING THAT THIS COULD CAUSE DEATH. I HAVE REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM PER THE INSTRUCTIONS ON THE BANKRUPTCY NOTICE, BUT AM STILL CONCERNED THAT MY VEHICLE HAS NOT BEEN ADDRESSED AND FIND THIS NEGLIGENT AT THE VERY LEAST, THANKS! CRISTINA
Air bags, Nov 15, 2017
TAKATA INFLATORS- THE COVER TO MY PASSENGER SIDE AIR BAG IS WARPED AND PARTIALLY EXPOSING THE AIRBAG. I AM UNABLE TO TRANSPORT ANOTHER PASSENGER FOR FEAR OF IT EXPLODING. IN ADDITION, THE DASHBOARD LIGHT FOR MY DRIVER RIDE AIRBAG WILL NOT TURN OFF.
Air bags, Nov 15, 2017
I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL FOR MY 2007 FORD FUSION IN 03/2017. I CONTACTED FORD'S CUSTOMER SERVICE ON 08/11/2017 AND I WAS ADVISED THAT FORD IS IN THE PROCESS OF FILING A NEW AIRBAG SUPPLIER DUE TO TAKATA'S FILING FOR BANKRUPTCY. IT IS NOW 11/15/2017 AND MY AIRBAG HAS NOT BEEN REPLACED, AND I HAVEN'T HEARD ANY ADDITIONAL INFORMATION FROM FORD. I DO REALIZE THAT TAKATA'S FILING FOR BANKRUPTCY MIGHT HAVE COMPLICATED THE SITUATION. I ALSO REALIZE THAT MY VEHICLE IS NOT THE ONLY ONE AFFECTED BY THIS RECALL; HOWEVER, IT IS A CONCERN FOR ME THAT 8 MONTHS HAVE GONE BY AND THIS SAFETY RECALL HAS NOT BEEN ADDRESSED. I HOPE THAT DELAY DOES NOT RESULT IN ANY INJURY TO MYSELF OR ANYONE ELSE. I FEEL THAT 8 MONTHS OF WAITING IS A LONG TIME, ESPECIALLY FOR A SAFETY RECALL AND THAT THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE.
Air bags, Nov 15, 2017
RECEIVED NOTICE THAT AIRBAG WAS UNDER RECALL IN JUNE 2016. I HAVE CONTACTED 2 SEPARATE FORD DEALERS AND AM TOLD THERE ARE NO REPLACEMENT PARTS AS OF NOVEMBER 2017. THE VEHICLE IS UNSAFE, WHERE CAN I GO TO GET A REPLACEMENT AIRBAG INSTALLED?
Air bags, Nov 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THOROUGHBRED FORD AT (816) 505-1818 (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF UPDATED 8/9/18*JB
Air bags, Nov 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PHIL'S FORD DEALER (257 E MAIN ST, PORT JERVIS, NY 12771, PHONE NUMBER: (845) 856-7922), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIRBAG INFLATER IS DAMAGED AND NEEDS TO BE REPAIRED. PART IS NOT AVAILABLE AT THIS TIME AND IS A SAFETY ISSUE. UPDATED 8/9/18*JB