2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: air bags
615 reports, newest first. Show all
Air bags, Service brakes, Fuel/propulsion system, Feb 16, 2021
AIR BAG ON DASH BOARD IS ON. MY GEARS WON'T SWITCH HOW THEY USED TO. IT TAKES A VERY LONG TIME FOR ME TO GET THE GEAR ON DRIVE MODE. STEPPING ON THE GAS BREAK TO MOVE GEAR, IT ALSO DOESN'T HELP.
Air bags, Oct 5, 2020
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT INTERMITTENTLY FLASHED ON AND OFF. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE WAS A SAFETY ISSUE AND CALLED SEVERAL UNKNOWN DEALERS AND TOOK THE VEHICLE TO DELEHANTY FORD LOCATED AT 1510 E PIERSON RD, FLUSHING, MI 48433, WHERE IT WAS STATED THAT FURTHER REPAIRS WOULD BE OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE RECALL REPAIR FOR ASSISTANCE. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED BY AN UNKNOWN DEALER LOCATED IN GAYLORD, MICHIGAN WHILE HIS SISTER AND BROTHER-IN-LAW OWNED THE VEHICLE. THE CONTAC STATED THAT THE DEALER WENT OUT OF BUSINESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Air bags, Seat belts, Jul 1, 2020
I TOOK MY CAR TO HAVE THE AIRBAG RECALL FIXED AND THE DEALERSHIP TOLD ME MY AIRBAGS BEING REPLACED WON'T MAKE MY AIRBAG LIGHT ON THE DASH GO OFF. IT IS SOMETHING SOMETHING ELSE IDK THEY WANTED TO CHARGE ME TO DIAGNOSE IT. IT JUST DOESN'T MAKE SENSE THEY ARE FIXING THE AIRBAGS YET THE AIRBAG LIGHT WILL NOT GO OFF EVEN AFTER THEY ARE REPLACED. MAKES ABSOLUTELY NO SENSE.
Air bags, Feb 29, 2020
MY AIR BAG ON THE PASSENGER SIDE IS LIFTING UP FROM THE DASH. I DID GET THE AIR BAG RECALL FIXED. I'M AFRAID TO DRIVE IT. I FEEL THIS IS A HUGE SAFETY ISSUE. ALSO THE VENT UP NEXT TO WINDSHIELD CAME OFF.
Air bags, Feb 11, 2020
WE ARE A MILITARY FAMILY LIVING OVERSEAS WITH A RECALLED TAKATA AIRBAG. FORD WILL NOT REPLACE OUR AIRBAG EVEN THOUGH WE HAVE BEEN TRYING TO GET IT REPLACED FOR THE PAST 2 YEARS. WE HAVE CONTACTED EVERY PHONE NUMBER AVAILABLE TO US, THE NEWS, LOCAL AND AMERICAN DEALERS. NO ONE CAN HELP US ALL THEY TELL US IS THEY ARE NOT ABLE TO GET AN AIRBAG INTO SPAIN. THIS IS [XXX]. NOW MY MOTHER KEEPS GETTING LETTERS IN THE MAIL FOR MY US REGARDING REPLACING OUR AIRBAG. WELL REPLACE IT OR GET ME A NEW CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Air bags, Latches/locks/linkages, Service brakes, Jan 30, 2020
MY 2007 FORD FUSION WAS PURCHASED IN 2011 AND WAS FINANCED, AND I PAID IT OFF IN DECEMBER 2017. IT SINCE THEN ONLY IT HAS A 144,00 MILES. IT WAS PURCHASED WITH LOWER MILEAGE, OF AN ESTIMATION OF 40,000 TO 50,000 MILES ON IT AT FINAL SALE MEANING IT WAS A 2007 CAR, PURCHASED IN 2011, SO THAT'S A PROBLEM WHEN BEFORE IT HAD BEEN PAID OFF, AND MAJOR PROBLEMS OF MANY. I WOULD LIKE A REFUND OF A LESSER EQUAL TO OR EQUAL VALUE TO MY PURCHASED CAR PRICE FROM MANUFACTURE OR DEALERSHIP. THE TWO RECALLS ISSUED THAT I HAVE NOT TAKEN CARE OF YET, AND OTHER PROBLEMS WITH CHEAP MADE INSIDE DOOR HANDLES BROKE EASILY, BEING HARD PLASTIC/METAL, THIS MAKES GETTING OUT OF MY VEHICLE A MAJOR SAFETY ISSUES ALONG WITH THE OTHER ISSUES OF AIRBAGS AND BRAKES AND OTHER SAFETY ISSUES.
Air bags, Electronic stability control (ESC), Jan 20, 2020
UPON REMEDYING THE RECALL, TO ADJUST THE AFFECTED "PASSENGER SIDE" AIRBAG, WHEREAS THE FINALIZED MAINTENANCE RESULTED IN THE FUSION'S DIAGNOSTIC FAULT CODE, OF WHICH HAS DELAYED THE ABSOLUTION OF PASSING AN INSPECTION THIS SENSOR HASN'T "EVER" ILLUMINATED 'TIL AFTER THE REPAIR WAS COMPLETED IT REMAINS "ON" WHETHER A PASSENGER IS IN THE SEAT OR NOT
Air bags, Oct 10, 2019, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE THE VEHICLE WAS BEING OPERATED, THE FRONT DRIVER AND PASSENGER AIR BAGS UNINTENTIONALLY DEPLOYED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT ON THE PASSENGER SIDE WAS NOT OPERABLE AFTER THE CRASH. A POLICE REPORT WAS FILED AND THE CONTACT WAS PROVIDED A CRASH REPORT NUMBER. THE CONTACT SUSTAINED CHEMICAL BURNS ON THE RIGHT HAND AND LEFT FOREARM. THE PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO PEACOCK FORD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE MANUFACTURER STATED THAT THEY HAD NO RECORD OF THE CONTACT REACHING OUT TO THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 206,400. * (RECALL RELATED INCIDENT) TS
Air bags, Aug 15, 2019
TAKATA RECALL I SPENT A TOTAL OF 1.5 HOURS ON THE PHONE WITH FORD DEALERSHIPS IN MY AREA. NONE OF THE FIVE CONTACTED HAD THE PART TO REPAIR. THE EARLIEST ONE SERVICE DEPARTMENT SAID WAS '5-7 DAYS, BUT CALL US IF YOU DON'T HEAR FROM US AFTER 7 DAYS...YOU KNOW, TO MAKE SURE WE ORDERED THE PART'...EXCUSE ME WHAT? I CALLED ANOTHER DEALERSHIP AND THE GUY SAID TWO WEEKS BEFORE THEY WOULD EVEN GET THE PART, AND WHEN I SAID 'THAT'S TOO LONG', THE LOSER REPLIED 'OK CYA!' NOT ONLY AM I ANGERED BY THIS RECALL, TIME WASTED TODAY, THE LACK OF PARTS AVAILABLE (AND YES I UNDERSTAND THERE ARE 'PRIORITY GROUPS', I'VE DONE MY RESEARCH)...BUT WHEN I EXHAUSTED ALL OPTIONS AND GAVE IN TO CALLING 833-221-3566, THE WOMAN ON THE OTHER END WAS DIFFICULT TO UNDERSTAND AND TRANSFERRED ME TO A DEALERSHIP FORTY FIVE MILES AWAY. COME ON. A SHOT IN THE DARK OF '5-7 DAYS'...AFTER THE TIME I'VE ALREADY WAITED (AND WAITED, AND WAITED!) IS NOT A REASONABLE AMOUNT OF TIME. IF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS 'A-OKAY' WITH ME TRAVELING ANOTHER MILE IN AN AUTOMOBILE WITH DEFECTED PARTS THAT COULD KILL A DRIVER (ME) OR PASSENGER (COUSIN, FATHER, FRIEND, DAUGHTER)...THAT'S DISGUSTING. I, ALONG WITH EVERYONE ELSE AFFECTED BY THIS RECALL, SHOULD RECEIVE A SAFE, LOANER VEHICLE UNTIL THE PART IS AVAILABLE AND REPLACED. THE WAIT ISN'T THE ISSUE. IT'S THE FACT WE ARE RISKING OUR LIVES (AND THE LIVES OF OTHERS) WITH THE DAMAGED GOODS WE WERE SOLD. FEEL FREE TO USE THIS, SHARE IT WITH FORD AND THEIR ABSURD EXCUSE FOR 'CUSTOMER SERVICE', PRINT IT OUT, OR THROW IT AWAY. I HAD TO SHARE MY COMPLAINT WITH SOMEONE WHO CAN ACTUALLY DO SOMETHING ABOUT IT. THANK YOU.
Air bags, Aug 7, 2019, crash
TL* THE CONTACT OWNED A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A VEHICLE PARTIALLY STOPPED AND BLOCKING A HIGHWAY EXIT. THE CONTACT STATED THAT THE DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE HAND AND SORE RIBS WHICH REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE HOWEVER, THE OTHER DRIVER HAD HER VEHICLE TOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS DEEMED A TOTAL LOSS WHEN BROUGHT TO THE BODY SHOP. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,526. THE VEHICLE WAS DESTROYED.
Air bags, Jul 18, 2019
MY AIR BAG LIGHT IS ON. HAVE TRIED TO HAVE IT FIXED A FEW YEARS AGO, BUT IS STILL ON. HAD THE AIR BAG REPLACED AND IT'S STILL ON.
Air bags, May 12, 2019
TAKATA RECALL. THE PASSENGER AIR BACK WAS FIXED BY DEALERSHIP AND NOW THE COVER STARTING LIFTING UP WITHOUT NOT REASON. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID ISN'T THEIR RESPONSIBILITY TO FIX IT, WHICH I DON'T THINK IT'S RIGHT BECAUSE THIS SITUATION HAPPENED AFTER IT WAS REPAIR.
Air bags, May 2, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD (LOCATED AT 1636 DOGWOOD DR SE, CONYERS, GA 30013, (770) 922-2700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 21, 2019
TAKATA RECALL
Air bags, Other or unspecified, Fuel/propulsion system, Mar 26, 2019
DOOR HANDLE DRIVER SIDE GAS TANK AIR BAGS RECALL BUT NO DOOR HANDLE
Air bags, Structure, Mar 23, 2019, crash
MY AIRBAG DEPLOYED AND IT CAUSE ME TO HIT ANOTHER CARS REAR
Air bags, Mar 4, 2019
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,165.
Air bags, Mar 1, 2019
'TAKATA RECALL' I HAVE BEEN IN CONTACT WITH BOTH MY LOCAL FORD DEALERSHIP AND FORD CORPORATE SEVERAL TIMES SINCE I RECEIVED NOTICE OF THE PARTS BEING AVAILABLE FOR RECALL 19V-001 AND 16V-384 BUT THEY HAVE MOT FIXED MY VEHICLE. I FIRST CONTACTED FORD IN OCTOBER 2018. THIS IS A DANGEROUS SITUATION AND IF THEY ARE NOT WILLING TO FIX MY CAR I WOULD LIKE COMPENSATED FOR ITS VALUE
Air bags, Feb 15, 2019
I TOOK MY 2007 FORD FUSION TO THE HALDEMAN FORD DEALERSHIP IN ALLENTOWN, PA IN RESPONSE TO NHTSA RECALL 19V-001. WHEN THE RECALL REPAIR WAS COMPLETED, I WAS TOLD BY THE SERVICE MANAGER (VICTORT) THAT ALTHOUGH A NEW AIR BAG INFLATOR WAS INSTALLED, THE AIR BAG STILL WOULD NOT INFLATE BECAUSE THE WARNING LIGHT ON THE DASHBOARD WOULD NOT GO OUT. I WAS TOLD THAT AS LONG AS THE WARNING LIGHT WAS ON THE AIR BAG WOULD NOT INFLATE. I WAS TOLD I WOULD NEED TO SPEND OVER $1200 TO REPAIR A ROD UNDERNEATH THE SEAT THAT CONTROLLED THIS FUNCTION. WITHOUT THE REPAIR OF THIS ROD, THE AIR BAG WOULD NOT INFLATE IN AN ACCIDENT, LEAVING ME WITHOUT AIRBAG PROTECTION. SINCE THIS REPAIR WAS NOT INCLUDED IN THE RECALL, THE REPAIR WOULD ONLY BE COMPLETED IF I PAID THEM THE OVER $1200 REPAIR COST. I WAS CHARGED $110 FOR THE DIAGNOSTIC THEY PERFORMED TO CONFIRM THAT THIS, IN FACT, WAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING FURTHER COULD BE DONE AT THE DEALER- SHIP TO RESOLVE THE FACT THAT THE AIRBAG WOULD NOT BE MADE FUNCTIONAL UNLESS I PAID THEM OVER $1200. I ASKED FOR A TELEPHONE NUMBER TO REPORT THIS TO FORD. I CALLED FORD ONLY TO BE TOLD THAT THE HALDEMAN DEALERSHIP HAD THE RIGHT TO CHARGE ME $110 FOR THE DIAGNOSTIC SINCE THEY NEED TO DEFINITELY DETERMINE THE CAUSE OF THE ACTIVATION OF THE WARNING LIGHT. I PRESUME THAT SINCE THEY CHARGED ME TO DO THE DIAGNOSTIC TEST THEY WILL STAND BEHIND THE RESULTS OF THAT DIAGNOSTIC TEST. I WAS ALSO TOLD BY THE FORD REPRESENTATIVE THAT THE PROBLEM THAT WAS CAUSING THE PROBLEM WAS NOT COVERED BY THE RECALL, SO THAT IF I WANTED THE AIR BAG TO INFLATE I WOULD NEED TO PAY THE $1200 REPAIR FEE. I TOLD HIM THE TECHNICALITY OF WHAT THE RECALL INCLUDED WOULDN'T MATTER IF SOMEONE WERE KILLED IN AN ACCIDENT. HE KEPT REPEATING THE COMPANY LINE THAT THE $1200 REPAIR WAS A SEPARATE ISSUE THAT WAS NOT INCLUDED IN THE RECALL. HE THEN HUNG UP ON ME. PLEASE HELP!
Air bags, Feb 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED SAM GALLOWAY FORD LINCOLN AT 888-807-0288 (LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL 33907) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 13, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DALE EARNHARDT, JR. CHEVROLET (3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 7, 2019
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Structure, Service brakes, Jan 31, 2019, crash
TAKATA RECALL 16S26/NHTSA RECALL 16V-384 URGENT AIRBAG SAFETY RECALL VIN:(XXXXXX) THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.LARSON FORD DEALERSHIP AT 1801 FRONTAGE ROAD, NEBRASKA CITY, NE 68410 & SAKELARIS FORD OF ROLLA AT 25 WEST SEVENTH STREETROLLA, MO 65401 SALES: 888-859-7436 SERVICE: 888-472-6456 PARTS: 866-375-6895 PHONE: (800) 367-2406WHERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE, VEHICAL HAS EXPERIENCED A FAILURE DURING A CRASH MY FORD FUSION IS A 2007 TO ME THAT WOULD BE CONSIDERED AN OLDER CAR. IT SHOULDNT HAVE HAD TO BE ON A LONG WAIT LIST. THE VEHICLE WAS IN MOTION, ON A HIGHWAY, BRAKING,SPEED WAS 40MPH DUE TO ROAD CONDITIONS WITH SNOW STATING TO FALL, MY DAUGHTER BRACKED TO TO AN ACCIDENT AT THE OTHER END OF A BRIDGE. WHEN BREAKING HER FUSION STARTED TO SLIDE INTO THE RIGHT WALL OF THE BRIDGE COLLIDING THE CONTINUING TO SPIN TO THE OPPISTITE SIDE HITTING THE OTHER WALL AND THEN SPINED INTILL IT STOPPED HORIZANTOL IN TRAFFIC CAUSING A F150 TO COLLIDE WITH HER CAR. THE AIRBAGS DIDNT DEPLOY IN THE FUSION AS THEY SHOULD HAVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) * (RECALL RELATED INCIDENT) TS
Air bags, Jan 23, 2019
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (301) 843-2400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT CONSUMER STATED HE DID NOT HERE FROM THE MANUFACTERER.*JB
Air bags, Jan 13, 2019, crash
COMPLAINT NUMBER: 11166693 VEHICLE IDENTIFICATION NUMBER: 3FAHP07147R(XXX) YOUR VEHICLE'S MAKE MODEL AND MODEL YEAR: FORD FUSION 2007 NOTE: YOUR VIN, MAKE, MODEL, AND YEAR ARE ALL PROTECTED UNDER THE PRIVACY ACT. WHAT PART OF YOUR CAR WAS AFFECTED? AIR BAGS, UNKNOWN OR OTHER WHAT HAPPENED? "TAKATA RECALL" 10/14/2018CLAIM #25-6161-P75 DOL:10/14/2018 NAME INS; (XXX) CONTACT INS (XXX) OWNER CONTACT (XXX) THE VEHICLE WAS, IN MOTION, ON A HIGHWAY, BRAKING, DUE TO ICY WEATHER. THE PROBLEM THAT CREATED THE UNSAFE CONDITION WAS ROAD CONDITIONS, NEITHER AIRBAGS DEPLOYED, VEHICLE FIRST HIT THE RIGHT SIDE OF THE BRIDGE THE WENT ACROSS LANES HIT THE RIGHT SIDE THE ENDED UP HORIZONTAL IN THE ROADWAY WHEN STRUCK BY AN F150.I BELIEVE AIRBAGS SHOULD HAVE DEPLOYED CAUSING LESS DAMAGE TO MY DAUGHTER AND HER FRIEND AS IN THE OWNERS MANUAL STATES IT AS A SAFETY FEATURE. WHEN DID THIS HAPPEN? 10/14/2018 WAS THERE A CRASH? YES WAS THERE A FIRE? NO WAS THERE AN INJURY OR FATALITY? YES HOW FAST WERE YOU GOING? 40 ABOUT HOW MANY MILES WERE ON YOUR VEHICLE AT THE TIME OF THE INCIDENT? UNSURE FIRST NAME: (XXX) LAST NAME: (XXX) EMAIL: (XXX) ADDRESS 1: (XXX) ADDRESS 2: CITY: SALEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW