2007 Ford Fusion

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,064

Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.

Primary concernAir bags615 reports · 58% of complaints
Owner complaints1,064Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags615
  2. Service brakes150
  3. Power train74
  4. Structure73
  5. Engine56
  6. Electrical system55
  7. Other or unspecified36
  8. Vehicle speed control35

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  5. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: air bags

615 reports, newest first. Show all

  1. Suspension, Air bags, Structure, Jun 24, 2016

    MY CAR BEGIN MAKE A LOUD SQUEAKING NOISE. (I DESCRIBE IT AS IF IT WAS A OLD RUST CAR) WHEN I WAS DRIVING. IT DIDN'T MATTER IF THE STEERING WHEEL WAS TURNING OR NOT. I WAS TOLD BY ONE MECHANIC THAT IT WAS MY TIRE ROD ENDS. ($400 LATER 3/1/16) MY CAR IS STILL MAKING THAT SOUND WHEN IT'S HOT OUTSIDE. MY AIR BAG ON THE PASSENGER SIDE DASH BOARD IS BUCKLING. MY PASSENGER DOOR MAKES A LOT OF NOISE.( LOUD VIBRATION SOUND)

  2. Air bags, Jun 23, 2016

    TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING 37 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

  3. Air bags, Structure, Jun 20, 2016

    TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND IN THE PARK POSITION, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT NOTICED THAT THE DASHBOARD WAS BULGING APPROXIMATELY AN INCH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

  4. Air bags, Jun 14, 2016

    MY PASSENGER SIDE DASH HAD BEGUN TO BULGE . THEY STATED IT WAS O.K. AND I DID NOT NEED TO WORRY ABOUT THE AIRBAG DEPLOYING.THEY TOLD ME THAT IT COULD NOT BE FIXED; AND NO ONE RECOMMENDED HOW TO FIX IT. THE BULGE HAS GOTTEN WORSE AND IT LOOKS AS IF THE AIRBAG IS GOING TO DEPLOY. MY AIRBAG LIGHT CAME ON SHORTLY AFTER AND I CAN NOT PASS INSPECTION

  5. Air bags, Jun 13, 2016

    MY PASSENGER AIRBAG IS BOWED. IT JUST STARTED RECENTLY, IN THE LAST FEW WEEKS. I CALLED FORD AND THEY SAID MY VIN ISN'T ON THE LIST, BUT I HAVE ALL THE SYMPTOMS OF THIS ISSUE. I WAS TOLD TO GO DIRECTLY TO THE DEALERSHIP SINCE IT WAS SO UNSAFE, BUT THE DEALERSHIP TURNED ME AWAY. BASICALLY I WAS TOLD THE PASSENGER AIR BAG CAN DEPLOY AND SHOOT SHRAPNEL AT PASSENGERS. CALLED FORD AND THEY SAID FOR SAFETY REASONS I SHOULD TAKE IT IN RIGHT AWAY. FORD CALLED THE CLOSEST DEALERSHIP AND THEY TURNED ME AWAY BECAUSE MY VIN ISN'T ON THE LIST. THE RECALL IS NOW, HOWEVER, SO IT COULD STILL BE ADDED. IN THE MEANTIME, I'M DRIVING AROUND IN A CAR THAT COULD THROW SHRAPNEL AT MY FACE AND NECK AT ANY MOMENT. MY VIN NEEDS TO BE ADDED TO THIS LIST SO I CAN DRIVE SAFELY. BOB ROHRMAN FORD IN SCHAUMBURG IL TURNED ME AWAY AND WOULDN'T HELP. THEY WERE VERY RUDE AND HAD NO COMMON SENSE

  6. Air bags, Jun 13, 2016

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THERE WAS A BULGE NEAR THE FRONT PASSENGER SIDE AIR BAG HOUSING AREA. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS 150,000.

  7. Air bags, Jun 10, 2016

    TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

  8. Air bags, Mar 14, 2016

    THE DASHBOARD AROUND THE PASSENGER SIDE AIRBAG IS DEFORMED. IT HAS SEPARATED AND HAS STARTED TO "PEEL" UPWARD. THE AIRBAG LIGHT HAS ALSO COME ONE. NOT SURE IF RELATED.

  9. Air bags, Structure, Mar 14, 2016

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGERS SIDE DASHBOARD WAS PREMATURELY DETERIORATING AND WARPING NEAR WHERE THE AIR BAG WAS LOCATED. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD CAUSE THE AIR BAGS TO FAIL. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE CONTACT WOULD NEED TO SCHEDULE AN APPOINTMENT TO RECEIVE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

  10. Air bags, Mar 9, 2016

    DASHBOARD AROUND PASSENGER SIDE AIRBAG IS DEFORMED. PASSENGER SIDE AIRBAG STOPPED WORKING AS WELL.

  11. Air bags, Feb 24, 2016

    THE DASHBOARD IS SEPARATING FROM THE AIRBAG. I AM WORRIED THAT THIS WILL CAUSE MY AIRBAG TO GO OFF AND HURT MY PASSENGER. PHOTO IS UPLOADED FOR YOU TO VIEW.

  12. Air bags, Jan 26, 2016

    AIRBAG LIGHT CAME ON AT ABOUT 85,000 MILES. OCCURRED AFTER STARTING UP AFTER BEING PARKED FACING THE WIND ON A VERY WINDY DAY. TOOK TO DEALER, NEEDS NEW RCM MODULE. WAS TOLD NO AIRBAGS WOULD DEPLOY UNTIL REPLACED. APPARENTLY IT IS VERY EXPENSIVE REPAIR FOR SOMETHING THAT CONCERNS SAFETY OF THE VEHICLE.

  13. Air bags, Dec 3, 2015

    THE PASSENGER SIDE AIR BAG QUIT WORKING. THE AIR BAG WARNING LIGHT CAME ON AND WOULD NOT GO OFF. DO NOT KNOW IF AUTOMOBILE WAS MOVING OR STILL. HAD TO HAVE REPLACE THE INBOARD AND OUTBOARD SEAT ZERO WEIGHT SENSORS, RAIL ASSEMBLY AND REPLACE THE PASSENGER SEAT AIR BAG MODULE. IT WAS VERY EXPENSIVE FOR A PART OF THE CAR THAT SHOULD LAST MORE THAN 54000 MILES.

  14. Air bags, Nov 2, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. AFTER STARTING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE. UPDATED 1/27/2016 *SS *JS

  15. Air bags, Structure, Oct 9, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS RAISED OVER THE POSITION OF THE AIR BAG COVER. SINCE THE FAILURE, THE AIR BAG SENSOR LIGHT WOULD INTERMITTENTLY ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.

  16. Air bags, Aug 19, 2015

    I TOOK MY 2007 FORD FUSION TO A DEALERSHIP IN REGARDS TO MY PASSENGER SIDE DASH HAD BEGUN TO BULGE IN THE BEGINNING OF THE YEAR. THEY STATED IT WAS O.K. AND I DID NOT NEED TO WORRY ABOUT THE AIRBAG DEPLOYING. I ASKED THEM HOW MUCH WOULD IT BE TO FIX IT AND THEY TOLD ME THAT IT COULD NOT BE FIXED; AND NO ONE RECOMMENDED HOW TO FIX IT. THE BULGE HAS GOTTEN WORSE AND IT LOOKS AS IF THE AIRBAG IS GOING TO DEPLOY. I TOOK IT BACK TO THE DEALERSHIP ON AUGUST 19, 2015 AND WAS TOLD THAT THEY DOES NOT FIX COSMETIC WORK OR TRIM.

  17. Electrical system, Air bags, Aug 19, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ON THE PASSENGER SIDE ILLUMINATED AS SOON AS THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, AS THE PASSENGER OCCUPANT CONTROL WEIGHT MODULE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,353.

  18. Air bags, Jul 16, 2015

    THE AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE LOCAL FORD DEALERSHIP. THE SERVICE REP SAID THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE. HE SAID THAT THERE WERE NO RECALLS AND IT WOULD COST ME $868.00 TO FIX IT. I CAN'T AFFORD IT SO WE'RE DRIVING IT WITH THE LIGHT ON. I THINK FORD SHOULD REPLACE IT BECAUSE MANY PEOPLE HAVE THE SAME OR SIMILAR PROBLEM WITH THEIR FUSIONS AS WELL AS A HOST OF OTHER MAKES MAKES, MODELS, AND YEARS....UPDATED 09/22/15 *BF UPDATED 11/28/2017*CN

  19. Air bags, Jul 10, 2015

    PASSENGER SIDE AIRBAG IS BULGING OUT OF DASH.

  20. Air bags, Jun 24, 2015

    PASSENGER SIDE DASH AROUND AIR BAG IS BULDGING

  21. Air bags, Jun 17, 2015

    THE DASHBOARD ON THE PASSENGER SIDE AROUND THE AIRBAG IS BULGING. IT HAS GOTTEN WORSE AS TIME GOES ON. I AM WORRIED THAT IF I WAS EVER IN AN ACCIDENT, THE PASSENGER WOULD NOT BE PROTECTED.

  22. Air bags, Fuel/propulsion system, Jun 17, 2015

    PASSENGER SIDE AIRBAG IS BULGING UP ON ONE SIDE. I PARK IN A GARAGE AND I'M IN WI SO WE DON'T GET EXTREME HEAT, SO I'M NOT SURE WHY I'M HAVING A ISSUE. IT'S EITHER AN AIRBAG ISSUE OR A DASHBOARD ISSUE. MY PASSENGER SIDE AIRBAG LIGHT APPEARS TO BE WORKING FINE...IT ONLY GOES ON WITH A PASSENGER OR WHEN MY PURSE GETS TOO HEAVY AND ITS ON THE SEAT. ALSO, MY ACCELERATOR PETAL MAKES A WEIRD STATIC-SOUNDING NOISE WHEN IT'S AT A CERTAIN POSITION. IT HAS NOTHING TO DO WITH SPEED, IT HAPPENS AT VARIOUS SPEEDS, SO IT'S ONLY WHEN THE PETAL IS HELD IN THE SAME SPOT WHICH IS ABOUT HALFWAY DOWN TO THE FLOOR. IF I PRESS THE PETAL DOWN BEYOND THIS SPOT OR RAISE MY FOOT SO THE PETAL IS ABOVE THAT SPOT, THE NOISE STOPS...ONLY TO RETURN AGAIN WHEN THE PETAL EVENTUALLY LANDS BACK IN THAT PROBLEMATIC SPOT (ABOUT HALFWAY DOWN).

  23. Air bags, Jun 3, 2015

    THERE IS A BULGING ON MY PASSENGER SIDE AIRBAG, MY PASSENGER LIGHT AIRBAG COMES ON I HAVE APPROXIMATELY 93000 MILES ON MY FORD FUSION.

  24. Air bags, May 19, 2015

    DASHBOARD AROUND FRONT PASSENGER AIRBAG IS BULGING UP AND WILL LIKELY INTERFERE WITH PROPER DEPLOYMENT OF THE BAG IN CASE OF ACCIDENT. THIS IS A CHRONIC PROBLEM WITH FIRST GENERATION FUSIONS THAT FORD REFUSES TO ADDRESS.

  25. Air bags, Apr 14, 2015

    ON SEVERAL OCCASIONS, PRIMARILY IN COLDER WEATHER, THE AIR BAG INDICATOR IN THE INSTRUMENT CLUSTER ON THE DASH BOARD REMAINS ON AFTER STARTING. THIS HAPPENS UNPREDICTABLY AT RANDOM INTERVALS. ONCE THE ENGINE IS WARM, SHUTTING OFF THE IGNITION AND RESTARTING WILL RESOLVE THE PROBLEM. I AM TOLD THAT THE AIR BAGS WILL NOT DEPLOY IF THE AIR BAG LIGHT IS ON. *TR