2007 Ford Fusion

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,064

Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.

Primary concernAir bags615 reports · 58% of complaints
Owner complaints1,064Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags615
  2. Service brakes150
  3. Power train74
  4. Structure73
  5. Engine56
  6. Electrical system55
  7. Other or unspecified36
  8. Vehicle speed control35

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  5. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: air bags

615 reports, newest first. Show all

  1. Air bags, Structure, Apr 9, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD DETACHED FROM THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

  2. Air bags, Seat belts, Feb 10, 2015, crash

    TL*THE CONTACT OWNS 2007 FORD FUSION. THE CONTACT STATED THAT WHEN SWERVING FROM ONCOMING TRAFFIC THE VEHICLE ROLLED OVER AND THE AIRBAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT ON THE REAR LEFT HAND SIDE FAILED TO LOCK CAUSING THE PASSENGER TO BE EJECTED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED TO 3 OCCUPANTS. AS A RESULT OF THE CRASH, THE EJECTED PASSENGER WAS PARALYZED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN NUMBER WAS UNAVAILABLE.

  3. Air bags, Structure, Feb 10, 2015

    AIR BAG IS BULGING OUT OF THE DASHBOARD. I HEARD LOTS OF OTHER COMPLAINTS & THOUGHT THERE WAS A RECALL ON THESE AIRBAGS! *TR

  4. Air bags, Feb 9, 2015

    BACK IN JUNE,2014 I NOTICED SOMETHING WEIRD ON MY DASH. FOR SOME REASON THE DASH ABOVE THE PASSENGER SIDE AIRBAG IS BUBBLING UP. AT FIRST I THOUGHT IT MIGHT BE THE HEAT FROM THE SUN, SO I STARTED PARKING MY CAR IN THE SHADE TO AVOID HIGHER TEMPS HITTING THE DASH. UNFORTUNATELY, IT DID NOT HELP. THE BUBBLE KEPT GROWING AND GROWING. NOW IT'S SO LARGE THAT I AM WORRIED THAT THE AIRBAG HAS BECOME COMPROMISED. I AM CONCERNED THAT THE AIRBAG MAY DEPLOY WHEN I'M DRIVING OR POSSIBLE NOT DEPLOY IF I AM IN A CAR ACCIDENT. IT APPEARS THERE ARE QUITE A FEW PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. PLEASE FIX THIS FORD!! VERY DANGEROUS! *TR

  5. Air bags, Jan 31, 2015

    DASH UNDER AIRBAG, ABOVE GLOVE BOX ON PASSENGER SIDE. BULGING AND AIRBAG LIGHT ON. *TR

  6. Air bags, Dec 25, 2014

    THE PASSENGER SIDE AIR BAG ABOVE THE GLOVE COMPARTMENT IS EXPOSED. NOW MY AIRBAG LIKE WILL NOT TURN OFF. *TR

  7. Air bags, Dec 14, 2014

    THE AIR BAG ON PASSENGER SIDE IS POPPING OUT FROM DASH. I AM WORRIED THE AIR BAG MY NOT WORK PROPERLY IN AN ACCIDENT OR MY DEPLOY WHILE DRIVING. *TR

  8. Air bags, Nov 17, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BULGED DEVELOPED ON THE PASSENGER SIDE AIR BAG. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT INADVERTENTLY DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

  9. Air bags, Nov 14, 2014

    THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE, ABOVE THE GLOVEBOX HAS EXPOSED ITSELF AND THE ACTUAL PART OF THE SURROUNDING DASHBOARD HAS LIFTED UPWARDS ON IT'S OWN, IT APPEARS TO BE A SAFETY DEFECT AND NOW MY PASSENGER AIRBAG LIGHT STAYS ON AND I'M SCARED IT WILL GO OFF AT ANY TIME DUE TO THE EXPOSURE OF THE COMPONENTS. *TR

  10. Air bags, Nov 13, 2014

    THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE, ABOVE THE GLOVEBOX HAS EXPOSED ITSELF AND THE ACTUAL PART OF THE SURROUNDING DASHBOARD HAS LIFTED UPWARDS ON IT'S OWN, DUE TO HEAR IN MY OPINION, IT IS A SAFETY DEFECT AND NOW MY PASSENGER AIRBAG LIGHT IS ON (WHICH MEANS IT'S SHUT OFF ON IT'S OWN) AND I'M SCARED IT WILL GO OFF AT ANY TIME DUE TO THE EXPOSURE OF THE COMPONENTS. *TR

  11. Air bags, Nov 7, 2014, crash

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO A PEDESTRIAN THAT WALKED IN FRONT OF THE VEHICLE. THE PEDESTRIAN SUFFERED FROM FATAL INJURIES. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.

  12. Air bags, Nov 6, 2014

    LARGE BULGING UNDER PASSAGER SIDE AIR BAG. TOLD IT IS COSMETIC, BUT I CANNOT IMAGINE THAT TO BE TRUE. AFRAID THAD BAG WILL TRIGGER OR WILL NOT EXPEL WHEN NEEDED. *TR

  13. Air bags, Oct 28, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THERE WAS A BULGE LOCATED ON THE FRONT PASSENGER SIDE OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

  14. Air bags, Oct 28, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BULGE DEVELOPED ON THE FRONT PASSENGER AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

  15. Air bags, Oct 27, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG PARTIALLY DEPLOYED AND WAS EXPOSED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

  16. Air bags, Oct 8, 2014

    THE AIR BAG ON THE PASSENGER SIDE IS STARTING TO OPEN . IT'S RAISED ABOUT 1 TO 2 INCHES. WHEN I CAME OF WORK AND GOT IN THE CAR I FOUND IT LIKE THAT. THE CAR WAS NOT INVOLVED IN ANY ACCIDENTS. PLEASE ADVISE. DOES ANYONE ELSE HAVE THIS ISSUE? *TR

  17. Air bags, Oct 2, 2014

    MY WIFE WAS DRIVING DOWN THE ROAD AND NOTICED SOME BULGING THRU THE PASSENGER AIRBAG ON THE DASH. SHE IMMEDIATELY PULLED OVER AND REMOVED MY 12 YR AND SECURED HIM IN THE BACK SEAT WITH LAP/SHOULDER BELT. I CONTACTED FORD TODAY AND THEY ADVISED ME THAT THE DASH WOULD HAVE TO BE REPLACED AT MY EXPENSE AT A COST OF $1000/1200 DOLLARS. I THINK THIS SHOULD BE A SAFETY ISSUE AND FORD REPLACE IT. I CAN NOT IMAGINE THAT AIRBAG DOING A FAULTY FIRING WITH NO ACCIDENT INVOLVED AND STRIKING MY CHILD. THANK YOU. *TR

  18. Air bags, Structure, Sep 16, 2014

    DASHBOARD VINYL AND PADDING IS BULGING AWAY FROM THE PASSENGER AIRBAG PANEL. THIS SEEMS TO BE A SAFETY ISSUE AS THE AIRBAG MAY NOT DEPLOY PROPERLY IN AN ACCIDENT, OR MAY DEPLOY AT ANY TIME WITHOUT AN ACCIDENT AND INJURE THE PASSENGER. SOMETIMES AIRBAG LIGHT GOES ON. ALTHOUGH THE DASHBOARD LOOKS UNSIGHTLY, THIS IS NOT A COSMETIC ISSUE, IT IS A SAFETY ISSUE!! *TR

  19. Air bags, Aug 27, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG HOUSING WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

  20. Air bags, Seats, Aug 13, 2014

    THE AIR BAG WARNING LIGHT IS ON. WHEN DIAGNOSED AT THE DEALER, THE SEAT WEIGHT SENSOR UNDER THE PASSENGER SEAT HAS STOPPED WORKING AND NEEDS TO BE REPLACED. *TR

  21. Air bags, Aug 11, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. AN INDEPENDENT MECHANIC REPLACED A SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,900. UPDATED 10/02/14*LJ UPDATED 3/3/15

  22. Air bags, Structure, Aug 8, 2014

    DASH IS LIFTING BENEATH THE PASSENGER SIDE AIRBAG. I'M AFRAID THE AIR BAG EITHER MAY DEPLOY UNEXPECTEDLY OR NOT AT ALL. *TR

  23. Air bags, Jul 9, 2014

    PASSENGER SIDE AIR BAG COVER IS RAISED ABOUT A QUARTER INCH AROUND THE EDGE AIRBAG HAS NOT DEPLOYED BUT I AM VERY CONCERN. *TR

  24. Air bags, Structure, Jul 3, 2014

    THE DASHBOARD ON TOP OF WHERE THE AIR BAG IS BOWING UP CAUSING A SPACE WHERE THERE SHOULDN'T BE. I'M SCARED THAT THE AIRBAG WILL DEPLOY ON IT'S OWN WITH NO REASON. *TR

  25. Air bags, Jun 30, 2014

    THE AIR BAG ON THE PASSENGER SIDE HAS BEEN BULGING FOR OVER A YEAR NOW. WHEN I FIRST NOTICED IT, I CHECKED TO SEE IF IT COULD BE FIXED. I WAS TOLD THAT I WOULD HAVE TO PAY OUT OF POCKET EXPENSES TO FIX IT AND IT WOULD PROBABLY COST ME WELL $1000 BUCKS. SOME HAVE BEEN QUOTED OVER $2000. MY CAR IS PAID FOR AND I AM NO LONGER COVERED UNDER WARRANTY. EVEN WITH A WARRANTY I WAS INFORMED THAT IT WOULD MOST LIKELY NOT BE COVERED UNDER A WARRANTY. TO ME, THIS ISSUE A SAFETY HAZARD. I AM FORCED TO LEAVE THE PASSENGER SIDE AIR BAG OFF BECAUSE I AM AFRAID IF I HIT A BAD BUMP IN THE ROAD, IT MIGHT EXPLODE AND CAUSE ME TO HAVE AN ACCIDENT OR EVEN INJURE MY PASSENGER. HAVING TO LEAVE IT OFF, IF I HAVE AN ACCIDENT IT MAY NOT DEPLOY IF I AM INVOLVED IN AN ACCIDENT. I RESEARCHED AND THERE ARE NUMEROUS COMPLAINTS REGARDING THE BULGING AIR BAG ON DIFFERENT MODELS OF THE FORD FUSION, I DO NOT FEEL IT IS FAIR THAT I/WE SHOULD HAVE TO PAY OUT OF POCKET TO FIX THIS PROBLEM BECAUSE IT IS A SAFETY HAZARD AND NOT A COSMETIC PROBLEM CAUSED BY THE CONSUMER. IS FORD GOING TO WAIT UNTIL SOMETHING TERRIBLE HAPPENS AND FACE A LAWSUIT BECAUSE THEY DO NOT WANT TO RECALL THESE VEHICLES AND FIX THE PROBLEM? I DO NOT HAVE A COUPLE $1000 DOLLARS TO GET THIS FIXED. MY AC HAS BEEN BROKEN SINCE LAST YEAR. I DON'T EVEN HAVE THE MONEY TO FIX THE AC. PLEASE, IF THERE IS ANYTHING THAT CAN BE DONE TO GET THIS. THIS REALLY NEEDS TO BE ON THE RECALL LIST. *TR