2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
147 reports, newest first. Show all
Service brakes, Aug 8, 2020
MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 THAT WAS INITIATED ON DECEMBER 18TH 2019 HAS STILL NOT BEEN RECTIFIED BY FORD. I HAVE NOT BEEN CONTACTED TO HAVE MY VEHICLE REPAIRED.
Service brakes, Jun 29, 2020
I REPORTED AN ISSUE RELATING TO THE ABS IN MY 2007 FORD FUSION ON 11/24/18, BUT JUST REALIZED I HAD USED MY TILE NUMBER INSTEAD OF VIN. PERHAPS THAT'S WHY I HAVE NEVER RECEIVED A RESPONSE? I HAVE ATTACHED A COPY OF MY PREVIOUS COMPLAINT. I AM WONDERING IF MY VEHICLE IS OR WILL BE A PART OF THE RECALL FOR ABS VALVE BECAUSE I HAVE BEEN WAITING FOR YEARS FOR THIS ISSUE TO BE RESOLVED SO THAT I CAN GET THE VEHICLE REPAIRED AND GET RID OF IT.
Steering, Service brakes, May 22, 2020
AS I WAS DRIVING, THE VEHICLE STEERING WHEEL LOCKED AND THE BRAKES WENT OUT. *TR
Service brakes, Feb 3, 2020
I'VE HAD CONSTANT BRAKE ISSUES SINCE I GOT THE VEHICLE. I STRONGLY BELIEVE THE RECENT FORD BRAKE RECALL IS MORE WIDESPREAD THAN IS CURRENTLY BELIEVED AS I HAVE THE EXACT ISSUES DESCRIBED IN THE RECALL BUT MY VEHICLE IS SUPPOSEDLY NOT AFFECTED. I FEAR FOR MY SAFETY AND THE SAFETY OF OTHER FORD OWNERS WHO MIGHT BE AFFECTED BY THIS SIGNIFICANT BRAKE ISSUE.
Power train, Air bags, Latches/locks/linkages, Service brakes, Jan 30, 2020
MY 2007 FORD FUSION WAS PURCHASED IN 2011 AND WAS FINANCED, AND I PAID IT OFF IN DECEMBER 2017. IT SINCE THEN ONLY IT HAS A 144,00 MILES. IT WAS PURCHASED WITH LOWER MILEAGE, OF AN ESTIMATION OF 40,000 TO 50,000 MILES ON IT AT FINAL SALE MEANING IT WAS A 2007 CAR, PURCHASED IN 2011, SO THAT'S A PROBLEM WHEN BEFORE IT HAD BEEN PAID OFF, AND MAJOR PROBLEMS OF MANY. I WOULD LIKE A REFUND OF A LESSER EQUAL TO OR EQUAL VALUE TO MY PURCHASED CAR PRICE FROM MANUFACTURE OR DEALERSHIP. THE TWO RECALLS ISSUED THAT I HAVE NOT TAKEN CARE OF YET, AND OTHER PROBLEMS WITH CHEAP MADE INSIDE DOOR HANDLES BROKE EASILY, BEING HARD PLASTIC/METAL, THIS MAKES GETTING OUT OF MY VEHICLE A MAJOR SAFETY ISSUES ALONG WITH THE OTHER ISSUES OF AIRBAGS AND BRAKES AND OTHER SAFETY ISSUES.
Service brakes, Jan 8, 2020
BRAKE PEDAL GOES HALFWAY TO FLOOR AFTER STARTING ENGINE. BOTH THE BRAKE PEDAL AND GAS PEDAL BECOME EQUAL IN DISTANCE FROM THE FLOOR OF THE CAR MAKING IT VERY EASY TO BE HITTING THE GAS AND BRAKES AT THE SAME TIME.
Structure, Other or unspecified, Service brakes, Dec 20, 2019, crash
I WAS INVOLVED IN AN ACCIDENT ON 11-30-19 DUE TO MY BRAKES NOT ALLOWING ME TO STOP IN TIME AND HITTING A CAR IN FRONT OF ME. THE CAR WAS STOPPED IN THE ROAD, WAITING TO TURN, AND I TRIED TO STOP BUT I COULDN'T IN TIME. IT CAUSED ENOUGH COSMETIC (ONLY) DAMAGE TO MY CAR THAT MY INSURANCE COMPANY IS FILING IT AS A TOTAL LOSS DUE TO THE COST OF REPAIRS COMPARED TO THE VALUE OF MY CAR. I WILL PROBABLY BE FORCED TO KEEP IT THOUGH SINCE I CAN'T AFFORD A NEW CAR, SINCE I'M ON A FIXED INCOME. MY DAUGHTER IS HELPING ME TO UNDERSTAND WHAT WE HAVE TO GO THROUGH TO KEEP IT, TO GET A SALVAGE TITLE AND THEN APPLY FOR A REBUILT TITLE. I JUST WANTED TO REPORT THIS IN CASE MY CAR WILL BE INCLUDED IN THE FORD BRAKE RECALL.
Service brakes, Oct 10, 2019
IN DECEMBER OF 2018 THE VEHICLE HIT A ROUGH SURFACE OF ROAD AS I WAS STOPPING NEAR AN INTERSECTION. THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR AND I WENT INTO THE INTERSECTION. THANKFULLY THERE WERE NO CARS PASSING THROUGH. JUST AFTER THE INCIDENT THE BRAKES FIRMED UP AND WORKED AS NORMAL. CAR WAS BROUGHT TO THE DEALERSHIP AND NO ISSUES WERE FOUND. I ASKED ABOUT TECHNICAL SERVICE BULLETINS AND WAS TOLD THERE WERE NONE. DEALERSHIP THOUGHT THE ISSUE WAS A BRIEF LOSS OF VACUUM IN THE BOOSTER. TOLD TO KEEP DRIVING THE VEHICLE, AND IF IT HAPPENS AGAIN THEY WILL REPLACE THE MASTER CYLINDER. NOW ON 10/9/19 IT HAS HAPPENED AGAIN. VEHICLE WENT OVER A BUMP AND THE BRAKES WENT TO THE FLOOR. LOOKING ONLINE, I QUICKLY FOUND A YOUTUBE VIDEO BACK IN 2014 WITH A FULL EXPLANATION ON HOW THE HCU IS MALFUNCTIONING ON SOME OF THESE CARS. AFTER THE ABS EVENT IS OVER, THE ABS VALVE IS STICKING AND NOT RECLOSING RESULTING IN THE SOFT PEDAL. YET NOT LONG AFTER, THE PEDAL FIRMS UP AND THE BRAKES WORK AS NORMAL. IT LOOKS LIKE THERE ARE QUITE A FEW PEOPLE EXPERIENCING THIS. PLEASE LOOK INTO AT LEAST HAVING A TSB PUT OUT. I WOULD HAVE REPLACED IT LAST DECEMBER IF I HAD KNOWN, AS THIS IS A DANGEROUS PROBLEM. MY DAUGHTER WAS DRIVING THIS TIME AND I'M JUST THANKFUL SHE WAS IN A SITUATION WHERE SHE HAD ENOUGH ROOM TO STOP. PLEASE, PLEASE ISSUE THE TSB NOW. THE CAR SHOULD BE RECALLED AS IT'S UNSAFE, BUT AT LEAST A TSB GIVES THE OWNER/DEALER THE INFORMATION NEEDED TO GET THE CAR FIXED. HAVE RECORD OF VISIT TO DEALERSHIP IN 2018 IF NEEDED. IT SHOWS THAT THEY WERE CONCERNED ABOUT THE HOSES TO THE BOOSTER. NOTHING ABOUT THE HYDRAULIC CONTROL UNIT.
Service brakes, Sep 25, 2019
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH IN DRY CONDITIONS, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ANTI-LOCK BRAKING SYSTEM ENGAGED. THE CONTACT ALSO STATED THAT THE ABS ONLY WORKED WHEN THE VEHICLE WAS DRIVEN IN DRY CONDITIONS AND NOT WHEN THE PAVEMENT WAS WET. THE CONTACT ALSO NOTICED THAT WHEN THE ABS WARNING INDICATOR WAS ILLUMINATED, THE ABS WORKED. WHEN THE INDICATOR WAS OFF, IT DID NOT WORK. THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *DT*JB
Service brakes, Aug 29, 2019
WHEN DRIVING SLOWLY (15-25 MPH) OVER A ROUGH STRETCH OF RAILROAD TRACKS IN THE CITY, I APPLIED MY BRAKES ONLY FOR THE PEDAL TO HIT THE FLOOR TO HEAR A GRINDING SOUND WHEN I HIT THE BUMP. I HAD NO ABILITY TO STOP MY CAR FOR 10-20 FEET UNTIL I PUMPED THE BRAKE PEDAL ENOUGH TO REGAIN PRESSURE. THIS HAS HAPPENED TWICE IN THE LAST 4 MONTHS AND FOUR TIMES IN THE LAST 3 YEARS. THE PEDAL EVENTUALLY REGAINS PRESSURE, BUT NEVER HOLDS FIRM WHEN BRAKING OVER A BUMP. THIS HAS ALSO OCCURRED WHILE TURNING AND APPLYING THE BRAKE SIMULTANEOUSLY.
Service brakes, Aug 17, 2019
I OWN A 2007 FORD FUSION WITH 122,000 MILES. ABOUT A MONTH AGO I HAD AN ISSUE WITH THE BRAKING SYSTEM. THE FIRST OCCURRENCE HAPPENED DURING A 'PANIC' STOP WHEN I WAS CUT OFF IN TRAFFIC. THE ABS ACTIVATED, THEN THE PEDAL WENT TO THE FLOOR. I HAD TO DRIVE THE VEHICLE HOME WITH THE BRAKE PEDAL TRAVELING MUCH FURTHER DOWN THAN NORMAL. I TOOK MY VEHICLE TO THE BRANDON FORD SERVICE DEPARTMENT IN FLORIDA. I WAS ADVISED THAT THE PROBLEM WAS A FAULTY HYDRAULIC BRAKE CONTROLLER, WHICH IS NO LONGER AVAILABLE THROUGH FORD AS THE PART HAS BEEN DISCONTINUED. THERE ARE ALSO NO AFTERMARKET COMPANIES THAT MANUFACTURER THIS PART. THEY TOLD ME I WOULD HAVE TO FIND A REPLACEMENT FROM A SALVAGE YARD, EBAY OR SIMILAR PLACE. NOT LONG AFTER THIS SERVICE VISIT, THE BRAKE PEDAL MIRACULOUSLY RETURNED TO NORMAL PRESSURE. I WAS ABLE TO DRIVE NEARLY 300-TROUBLE FREE MILES BEFORE IT HAPPENED AGAIN. THIS TIME IT WAS RAINING AND AS I WAS SLOWING AGAIN, I MUST HAVE HIT A BUMP OR SLIPPERY SURFACE CAUSING THE ABS TO KICK IN AGAIN. THIS IMMEDIATELY CAUSED THE PEDAL TO GO TO THE FLOOR AGAIN. AS OF LAST NIGHT, THE PEDAL PRESSURE IS STILL LOW AND IT HAS NOT RETURNED TO NORMAL. I FIND IT HARD TO BELIEVE THAT THIS PROBLEM DOES NOT HAVE A SOLUTION. I CANT BELIEVE THAT FORD HAS NOT COME UP WITH A 'FIX', OR A RE-ENGINEERED REPLACEMENT PART. CAN YOU IMAGINE SOMETHING AS IMPORTANT AS THE BRAKING SYSTEM BEING COMPROMISED WITH ABSOLUTELY NO WAY TO REPAIR IT. I REALLY HOPE FORD STANDS BEHIND THEIR VEHICLES, DOES RIGHT BY THEIR CUSTOMERS AND COMES UP WITH A SOLUTION.
Service brakes, Aug 13, 2019
MY FATHER OWNS A 2007 FORD FUSION FOR ABOUT 5 YEARS. ABOUT A YEAR AGO, HE BEGAN EXPERIENCING SOFT BRAKE PEDAL ISSUES. THE BRAKE PEDAL DID NOT HAVE PRESSURE AND GO ALL THE WAY DOWN THE FLOOR. THE BRAKING DISTANCE IS ALSO POOR. THE CAR TRAVELS SIGNIFICANTLY FARTHER AND TAKES LONGER BEFORE IT COME TO A COMPLETE STOP. MY FATHER TOOK THE CAR TO A LOCAL LICENSED MECHANIC FOR A ROUTINE BRAKES SERVICE. THE BRAKE PADS AND BRAKE FLUID WERE REPLACED BUT THE SOFT BRAKE PEDAL AND POOR BRAKING STILL PERSISTED. THE MECHANIC DID RESEARCH ON THE VEHICLE AND FOUND THAT OUR ISSUE IS CONSISTENT TO A KNOWN ISSUE IN THE 2007 FORD FUSION ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) BRAKES SYSTEM. MY FATHER SAID THE BRAKE ISSUES OCCURRED AFTER THE ABS CAME ON AFTER BRAKING ON AN UN-EVEN SURFACE. THE MECHANIC SAID HE DOES NOT HAVE THE EXPERTISE TO PERFORM THE TASKS AND RECOMMEND US TO FILE A COMPLAINT.
Service brakes, Jul 21, 2019
DRIVING IN A RESIDENTIAL HILLY AREA, I DROVE OVER A SMALL BUMP HEADING TOWARDS A RED LIGHT. MY BREAKS IMMEDIATELY WENT SOFT AND TOOK EXCESSIVE FORCE TO GET THE CAR TO STOP WITH THE BREAK PEDAL TO THE FLOOR. WE WENT ABOUT 15 FEET BEFORE WE WERE ABLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE INTERSECTION. BREAKS ARE NOW SOFT AND UNABLE TO DRIVE WITHOUT EXCESSIVE FORCE ON THE BREAKS. *TR*JB
Service brakes, Jul 4, 2019, crash
TWO INCIDENTS WHILE TRYING TO STOP ON A WET ROAD. ONE INVOLVED HITTING A DEER AT ABOUT 50 MPH. ONE INVOLVED HITTING A TREE ABOUT 45 MPH. TRIED TO STOP BUT THE BRAKE PELAL WENT COMPLETELY TO THE FLOOR WITH NO RESISTANCE AND ZERO BRAKING. THESE BRAKES ARE FAULTY. IF THE BRAKES WERE WORKING CORRECTLY NEITHER INCIDENT WOULD HAVE HAPPENED. THESE CARS ARE POTENTIAL DEATH TRAPS. THERE WAS NO POLICE REPORTS MADE BECAUSE THEY WERE NO REQUIRED. BUT NOW THE INSURANCE CO. MIGHT BE TOTALLING THE CAR...SO WE ARE OUT THE VALUE OF THIS BECAUSE OF A BAD DESIGN BY FORD. WHY SHOULD WE BE OUT THIS ? PERHAPS ITS A BLESSING IN DISGUISE. I HAVE NOTICED A LOT OF OTHER COMPLAINTS AND YOU ARE INVESTIGATING THIS ISSUE. THIS PROBLEM HAS HAPPENED BEFORE WITH NO INCIDENTS. ONCE WHILE COMING UP TO A STOP SIGN. TRIED TO STOP AND WENT RIGHT THROUGH A INTERSECTION WHERE THE SPEED LIMIT WAS 55 MPH. IF THERE HAD BEEN A CAR COMING THAT COULD HAVE BEEN A POTENTIAL FOR SERIOUS INJURY OR DEATH. WHY HAS NOTHING BEEN DONE ABOUT MAKING FORD RESPONSIBLE ?
Service brakes, May 18, 2019
MY CAR JUST ROLLED OFF MY DRIVEWAY LAST NIGHT AND TOOK DOWN MY NEIGHBORS FENCE. I'M JUST GLAD IT DIDN'T HIT THE HOUSE AND ANYONE GOT HURT. MY CAR WAS LOCKED AND EBREAK WAS ENGAGED.
Service brakes, Apr 22, 2019
BRAKES ARE EXTREMELY SPONGY STARTED A COUPLE OF YEARS AGO WITH A COMPLETE BRAKE FAILURE THAT I HAD TO VEER TO THE RIGHT AND HIT A CURB SO THAT I WOULDN'T HIT THE CAR IN FRONT OF ME. TOOK A HUGE CHUNK OUT OF MY RIM. I HAD 2 OF MY GRANDDAUGHTERS IN THE CAR WITH ME ON THAT PARTICULAR DAY AND WE WERE ALL TERRIFIED. AFTER THAT THEY STARTED WORKING FINE AGAIN AND NOW FOR THE PAST YEAR THEY HAVE BEEN SPONGY AND WE HAVE REPLACED EVERY PART OF THE BRAKE SYSTEM WITH NO CHANGE, THE BRAKES CONTINUE TO BE SPONGY. THIS HAS COST MY HUSBAND AND I A LOT OF MONEY, HEADACHE AND TIME. I'M AFRAID TO DRIVE MY CAR NOW NOT KNOWING IF IT COULD COMPLETELY FAIL AT ANY MOMENT. THIS IS RIDICULOUS, I SEE THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM. THIS IS AN ONGOING ISSUE AND FORD SHOULD BE MADE TO FIX THE PROBLEM DUE TO THE FACT THAT SO MANY OF THESE CARS IF NOT ALL OF THEM ARE FAILING. AND TO TOP IT OFF I READ THAT FORD NO LONGER MAKES THE ABS SYSTEM FOR THE FUSIONS WITH AWD, WHICH IS WHAT I HAVE. WHAT AM I SUPPOSED TO DO. WE'VE DONE OUR PART KEEPING UP ON THE MAINTENANCE, EVEN REPLACING EVERY PART OF THE BRAKE SYSTEM INCLUDING THE ABS. PLEASE, PLEASE, PLEASE SOMETHING NEEDS TO BE DONE. FORD NEEDS TO BE HELD ACCOUNTABLE AND MAKE THIS RIGHT. I OFTEN HAVE MY GRANDCHILDREN BUT I DON'T FEEL SAFE HAVING THEM IN MY CAR ANYMORE. IT'S REALLY MESSED UP THAT I SHELLED OUT ALL THIS MONEY FOR A SAFE CAR JUST TO HAVE THEM SAY IT'S NOT OUR PROBLEM WHEN THE EXACT SAME ISSUE IS OCCURRING YEAR AFTER YEAR IN THE FORD FUSIONS. I CAN'T AFFORD TO JUST GO OUT AND BUY ANOTHER CAR AND I SHOULDN'T HAVE TO. ESPECIALLY WHEN THE SAME PART IN ALL OF THESE COMPLAINTS IS THE PROBLEM. WHATEVER HAPPENED TO ACCOUNTABILITY.
Service brakes, Mar 19, 2019
BRAKES ARE VERY SOFT AFTER GOING OVER A ROUGH PATCH IN THE ROAD AND TRIED TO BRAKE TO CONTROL VEHICLE. BRAKES WENT ALMOST TO THE FLOOR AND FELT LIKE THERE WAS NO CONTROL. SINCE THEN, BRAKES WILL FEEL LIKE THEY HAVE PRESSURE BUT WHEN I HAVE TO APPLY BRAKES THE PEDAL GOES DOWN TO THE FLOOR. I HAVE HAD 2 MASTER CYLINDERS REPLACED AND THAT DOES NOT SOLVE THE PROBLEM.
Service brakes, Mar 2, 2019
ABS BRAKE ACTIVATION CAUSES BRAKES TO BE MUSHY AND NON-RESPONSIVE AFTER BRAKING EVENT, THIS ISSUE ALMOST RESULTED IN A NEAR ACCIDENT, PEDAL CONTINUES TO BE SOFT.
Service brakes, Feb 6, 2019, crash
THIS IS A CONTINUATION OF COMPLAINT 11171753 WHERE I REPORTED ISSUES WITH FORD FUSION ABS BRAKE SYSTEM. TURNS OUT THE OFFICE OF DEFECTS INVESTIGATION HAVE HAD A PE GOING FOR SEVERAL YEARS ON THIS ISSUE. PE16-017. RECENTLY, AN OPEN INVESTIGATION HAS BEEN INITIATED. EA18002. THIS ACTION INCREASED THE MODEL YEARS AND MODELS EFFECTED. MY LOCAL FORD DEALER INSPECTED MY CAR AND DETERMINED THE HYDRAULIC MODULATOR IS IN FACT DEFECTIVE. HE ALSO INFORMED ME HE CANNOT FIX IT BECAUSE FORD HAS DISCONTINUED THE PART. FORD HAS DISCONTINUED THE AWD VERSION OF THE MODULATOR. THE FWD VERSION IS STILL AVAILABLE. WHAT THIS MEANS IS I NOW HAVE AN UNSAFE CAR THAT CANNOT BE REPAIRED.*DT *TR
Service brakes, Feb 6, 2019
I PURCHASED THE CAR NEW AND HAVE NEVER HAD ANY BRAKE ISSUES. YESTERDAY DRIVING ON COMPACT SNOW AND ICE AT ABOUT 25 MPH THE ANTI-LOCK BRAKE SYSTEM ENGAGED WHILE SLOWING TO START A TURN. THE BRAKE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE ABS ENGAGED A SECOND TIME. AT THIS POINT I WAS ALREADY PASSED THE INTERSECTION. SINCE THIS HAPPENED THE BRAKE PEDAL IS VERY SPONGY AND WILL TRAVEL ALMOST TO THE FLOOR BEFORE ANY BRAKING OCCURS. A QUICK SEARCH OF THE INTERNET SHOWS THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL. INFORMATION IS NOT CLEAR WHAT THE ISSUE IS. SOME REPORT THE MASTER CYLINDER OTHERS STATE THE ABS CONTROL UNIT IS TO BLAME. THERE ARE MANY COMPLAINTS OF SEVERAL SERVICE CALLS REQUIRED AND MANY $$$ TO CORRECT THE PROBLEM.
Air bags, Structure, Service brakes, Jan 31, 2019, crash
TAKATA RECALL 16S26/NHTSA RECALL 16V-384 URGENT AIRBAG SAFETY RECALL VIN:(XXXXXX) THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.LARSON FORD DEALERSHIP AT 1801 FRONTAGE ROAD, NEBRASKA CITY, NE 68410 & SAKELARIS FORD OF ROLLA AT 25 WEST SEVENTH STREETROLLA, MO 65401 SALES: 888-859-7436 SERVICE: 888-472-6456 PARTS: 866-375-6895 PHONE: (800) 367-2406WHERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE, VEHICAL HAS EXPERIENCED A FAILURE DURING A CRASH MY FORD FUSION IS A 2007 TO ME THAT WOULD BE CONSIDERED AN OLDER CAR. IT SHOULDNT HAVE HAD TO BE ON A LONG WAIT LIST. THE VEHICLE WAS IN MOTION, ON A HIGHWAY, BRAKING,SPEED WAS 40MPH DUE TO ROAD CONDITIONS WITH SNOW STATING TO FALL, MY DAUGHTER BRACKED TO TO AN ACCIDENT AT THE OTHER END OF A BRIDGE. WHEN BREAKING HER FUSION STARTED TO SLIDE INTO THE RIGHT WALL OF THE BRIDGE COLLIDING THE CONTINUING TO SPIN TO THE OPPISTITE SIDE HITTING THE OTHER WALL AND THEN SPINED INTILL IT STOPPED HORIZANTOL IN TRAFFIC CAUSING A F150 TO COLLIDE WITH HER CAR. THE AIRBAGS DIDNT DEPLOY IN THE FUSION AS THEY SHOULD HAVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) * (RECALL RELATED INCIDENT) TS
Service brakes, Jan 23, 2019
BRAKE PEDAL GOES SOFT WITH LONG TRAVEL WITHOUT WARNING. VERY INTERMITTENT BUT VERY SCARY WHEN IT HAPPENS BECAUSE YOU AREN'T EXPECTING IT. NO WARNING. SOMETIME WEEKS OR A MONTH BETWEEN EVENTS. FORUMS SEEM TO PINPOINT ABS SYSTEM. TODAY, MY WIFE CAME CLOSE TO RUNNING DOWN CHILDREN IN A CROSSWALK. REFUSES TO DRIVE THE CAR ANY MORE WHICH REQUIRES ME TAKING HER TO WORK ETC. NOT GOOD SITUATION. FIX IS APPROX 1000.00 AND DEALER ONLY SINCE SPECIAL EQUIPMENT IS REQUIRED TO WORK ON ABS HYDRAULIC CONTROL VALVES. OUCH....*DT *TR
Service brakes, Dec 25, 2018, crash
DRIVING TO PHOENIX FROM TUCSON ON I-10 AT APPROXIMATELY 65MPH, TRAFFIC AHEAD CAME TO A STOP. THERE WAS A LOT OF DISTANCE BETWEEN THE CAR AHEAD AND OURSELVES, BUT WHEN WE HIT THE BRAKES ABRUPTLY, THE BRAKES APPLIED THEN FAILED WITH PEDAL GOING TO THE FLOOR. RELEASED THE PEDAL AND REAPPLIED AGAIN AND THE BRAKES AGAIN STARTED TO SLOW THE CAR THEN AGAIN FAILED AND RELEASED. WE HAD NO PATH TO THE SIDE OF THE ROAD TO AVOID IMPACT BECAUSE OTHER VEHICLES HAD PULLED TO THE SIDE, OR WERE IN THE OTHER LANE. WE IMPACTED THE VEHICLE STOPPED IN TRAFFIC AHEAD OF US WITH MINIMAL BRAKES. THE AZ DPS AND THE INSURANCE COMPANY WERE INFORMED OF THE FAILURE OF BRAKES, BUT A TICKET WAS STILL ISSUED. TO MY KNOWLEDGE THE VEHICLE BRAKES OR COMPUTER HAS YET TO BE CHECKED AS THE FUSION WAS CONSIDERED A TOTAL LOSS; THIS VEHICLE HAD ONLY 65,000 MILES ON IT, AND IN EXCELLENT CONDITION. THERE WERE THREE OF US IN THE FUSION AND THE AIRBAGS WORKED FLAWLESSLY, WE ALL WALKED AWAY. ALL OCCUPANTS OF THE OTHER VEHICLES WERE WELL AND WALKING AROUND FOR TWO HOURS UNTIL ONE WAS TALKED INTO AN AMBULANCE RIDE BY A PARAMEDIC TECH.
Service brakes, Dec 8, 2018
DRIVING DOWN A HILL AND THE BRAKE WENT ALL THE WAY TO THE FLOOR AND ALMOST COULDN'T STOP, HAD EVERYTHING CHECKED WITH THE BRAKES AND FLUID AND EVERYTHING WAS FINE WITH BRAKE FLUID LEVEL, BRAKE PADS BUT NOTHING HAS BEEN REMEDIED TO FIX THIS PROBLEM SEEMS TO BE AN ABS MODULE AND THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS PROBLEM. TO TAKE IT TO A DEALER AND HAVE THEM FIX THIS ONGOING PROBLEM WITH THIS MAKE AND MODEL WOULD COST AROUND 2,500.00. MY CAR ONLY HAS AROUND 50,000 MILES ON IT AND I AM THE ONLY OWNER WHO IS 72 YEARS OLD. PROBLEMS NEED TO BE TAKEN CARE OF QUICKER WITH RECALLS ALSO BECAUSE I'M STILL WAITING FOR MY AIRBAG RECALL AND THAT HAS BEEN FOR A YEAR NOW AND WHEN I CALL OR TAKE MY CAR TO THE DEALER FOR THEM TO FIX THE RECALL AND GET A RENTAL CAR WHICH I ALSO GOT A NOTICE THAT I WAS ELIGIBLE TO GET, THE DEALER WILL NOT GIVE ME A LOANER CAR NOR DO THEY EVEN KNOW OF WHEN THE TAKATA AIRBAGS WILL BE REPLACED. HOPEFULLY NO ONE GETS KILLED BECAUSE OF THIS 'RECALL'. I DON'T KNOW WHAT THE HOLDUP IS BUT, I DON'T APPRECIATE GETTING A RECALL NOTICE AND WASTING MY TIME TAKING MY CAR IN FOR IT AND THEN BEING TOLD THEY DON'T HAVE THE PART. FOR IT. WHAT PISS POOR SERVICE OUR AUTO INDUSTRY IS SINKING TO.
Service brakes, Dec 4, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS PUMP MALFUNCTIONED AND ALLOWED THE BRAKE PEDAL TO GO TO THE FLOORBOARD. THE DEALER (PALLOTTA FORD LINCOLN, 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) PERFORMED SEVERAL REPAIRS FROM BLEEDING THE BRAKES TO REPLACING THE MASTER CYLINDER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.