2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
147 reports, newest first. Show all
Air bags, Service brakes, Nov 24, 2018
SINCE PURCHASING THE VEHICLE FROM GRESHAM FORD ON 12/10/16, THERE HAVE BEEN THREE SEPARATE OCCASIONS WHEN THE VEHICLE LOST CONTROL WHILE BRAKING AND DID NOT STOP WHEN EXPECTED. I WAS VERY FORTUNATE TO AVOID COLLISIONS ON ALL THREE OCCASIONS. THE FIRST INCIDENT OCCURRED ON 7/28/17. THE ROADS WERE DRY. I WAS DRIVING ON THE INTERSTATE AT HIGHWAY SPEED WHEN I SAW STOPPED TRAFFIC AHEAD AND HAD TO STOP QUICKLY. I HAD PLENTY OF TIME TO SLOW DOWN AND STOP, HOWEVER, WHEN I APPLIED THE BRAKES, THE TIRES SQUEALED, VEHICLE SKIDDED AND ACTUALLY LEFT TIRE MARKS ON THE ROAD AND I WAS VERY CLOSE TO NOT BEING ABLE TO STOP IN TIME. I TOOK THE FORD IN TO GRESHAM FORD TO GET THE BRAKES CHECKED THE NEXT DAY AND WAS TOLD BY A SERVICE TECH. THAT THE BRAKES WERE FINE, BUT THAT I MIGHT WANT TO GET THE ABS CHECKED OUT. THE NEXT INCIDENT OCCURRED ON JANUARY 11, 2018, WHEN I WAS DRIVING ON THE INTERSTATE, TRAVELING AT 60 MPH IN THE RAIN. I TAPPED THE BRAKES LIGHTLY AS I ENTERED INTO SOME WATER THAT HAD POOLED (NOT DEEPLY) ON THE ROADS. MY CAR COMPLETELY LOST CONTROL AND STARTED HYDROPLANING. I COULD NOT PULL OUT OF THE HYDROPLANE FOR 20-30 SECONDS. MY CAR WAS PULLING TOWARDS THE EXTERIOR GUARDRAIL FOR SOME TIME AND THEN SUDDENLY IT WAS AS IF SOMEONE GRABBED MY STEERING WHEEL AND PULLED IT AS HARD AS THEY COULD TO THE LEFT. I STARTED TRAVELING DIAGONALLY ACROSS LANES OF TRAFFIC, BUT WAS ABLE TO RECOVER BECAUSE THE VEHICLE STOPPED HYDROPLANING AT THAT POINT. THE THIRD INCIDENT OCCURRED ON OCTOBER 26, 2018. I WAS GOING ABOUT 40-45. IT WAS RAINING, BUT NOT ENOUGH TO HYDROPLANE. THE STOPLIGHT TURNED YELLOW AND I KNEW I DIDN'T HAVE TIME TO MAKE IT THROUGH BEFORE IT TURNED RED. I HAD TO STOP QUICKLY, BUT WHEN I DID, INSTEAD OF STOPPING, MY VEHICLE BEGAN SKIDDING (NOT HYDROPLANING) AND SLIDING FORWARD. THE CAR WAS DIFFICULT TO CONTROL AND WAS PULLING ME TOWARD THE LEFT LANE.
Air bags, Other or unspecified, Service brakes, Oct 11, 2018
IN OCT 2018 FORD REPLACED RECALLED AIRBAGS BIT AFTER I GOT MY CAR BACK I HAVE A ERROR LIGHT ON DASH THAT GIVES A CODE B2290 WHICH IS STILL STATING THAT AIRBAGS ARE FAULTY.
Service brakes, Oct 9, 2018
DRIVING DOWN A BUMPY GRAVEL ROAD (SOME CALL IT WASHBOARD), I WENT TO APPLY THE BRAKES AND IT WAS LIKE THE BRAKES WERE NOT THERE; THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. I PUMPED THE BRAKE PEDAL AND THAT HELPED. WE DID TAKE THE CAR TO A MECHANIC, BUT BY THAT TIME, THE BRAKES HAD COME BACK. HE COULD NOT FIGURE OUT WHAT WAS WRONG. ANOTHER TIME, COMING UP TO A LIGHT WHEN IT TURNED YELLOW, I BRAKED, THE ABS KICKED IN, AND INSTANTLY MY BRAKE PEDAL WENT TO THE FLOOR AGAIN. THIS WAS ON DRY PAVEMENT. I COULD NOT STOP. I MADE A RIGHT TURN JUST AS THE LIGHT TURNED RED. THE BRAKES REMAINED "SPONGY," BUT THEY CAME BACK SHORTLY AFTER THE INCIDENT. THIS LAST EXAMPLE HAS HAPPENED AT THE SAME INTERSECTION TWICE. THE LIGHT TURNS YELLOW, I BRAKE, THE ABS KICKS IN, MY BRAKE PEDAL GOES TO THE FLOOR. THIS LAST TIME, I DROVE BACK TO THE INTERSECTION AND NOTED THAT THERE IS A DROP OR CONSIDERABLE BUMP ALONG A PAVEMENT SEAM JUST AS YOU COME UP TO THE LIGHT. ENOUGH OF A DROP THAT YOU CAN FEEL IT IN YOUR CAR AS YOU DRIVE OVER IT. BOTH OF THESE TIMES AT THE STOP LIGHT I WAS UNABLE TO STOP BEFORE THE INTERSECTION. I HAD TO PROCEED THROUGH MAKING A RIGHT HAND TURN ON A RED LIGHT. I WAS NOT OVER-DRIVING OR SPEEDING, I WAS UNABLE TO STOP BECAUSE THE BRAKE PEDAL HAD GONE SOFT. THIS LAST TIME I TOOK THE CAR TO THE FORD DEALERSHIP IN TOWN AND THEY VERIFIED THAT THE HCU TESTED BAD AND NEEDED TO BE REPLACED.
Service brakes, Oct 5, 2018
THE ABS BRAKING SYSTEM ON THE CAR IS DEFECTIVE AND ESSENTIALLY HAS MADE THE CAR UNUSABLE. THE ABS MODULE IS APPARENTLY NO LONGER SOLD AND ONLY AVAILABLE FROM A SALVAGE YARD. I HAVE BROUGHT THIS VEHICLE TO THE FORD DEALERSHIP FOR REPAIR AND EVEN WITH TWO SEPARATE ABS MODULES REPLACED THE BRAKES STILL DO NOT WORK PROPERLY. THEY HAVE NO PROPER REPAIR AVAILABLE.
Service brakes, Sep 26, 2018, crash
I WAS DRIVING MY CAR IN THE CITY AND CAME TO A CURVED LANE. I STEPPED ON THE BRAKES TO SLOW DOWN SO THAT I COULD MAKE A SLIGHT TURN BUT DON'T REMEMBER THE CAR SLOWING DOWN. I THEN TRIED TO STIR THE WHEEL SO THAT I WOULD NOT CRASH. AT THIS POINT, I MIGHT HAVE OVER CORRECTED THE STIRRING WHEEL LEADING THE CAR TO SLID AS THE ROAD WAS WET. I ENDED UP HITTING A POLE.
Service brakes, Sep 17, 2018, crash
WHEN ATTEMPTING TO STOP MY 2007 FORD FUSION THE BRAKES WOULD LOSE FUNCTIONALITY IN VARYING DEGREES. SOMETIMES THE PEDAL WOULD GET SOFT BUT I WOULD BE ABLE TO STOP THE CAR BY PRESSING HARDER AND OTHER-TIMES THE BRAKES WOULD FAIL TO WORK ALL TOGETHER. WHEN THE BRAKES WOULD FAIL THEY WOULD REGAIN FUNCTIONALLY AFTER ABOUT 5-10 MINUTES. WHEN I INSPECTED THE BRAKE SYSTEM THERE WAS NO EVIDENCE OF LEAKING BRAKE FLUID OR BREAK/ROTOR WEAR. WHEN I TOOK THE CAR TO THE SHOP THE MECHANIC ASSURED ME THERE WAS NOTHING WRONG WITH MY ABS BRAKING SYSTEM. THE FAULTY BRAKES IN MY FORD FUSION EVENTUALLY FAILED COMPLETELY WHILE DRIVING AT 65 MPH ON HIGHWAY I-195 WHEN TRAFFIC CAME TO AN ABRUPT STOP. I SUFFERED A LIFE CHANGING CONCUSSION IN THE RESULTING ACCIDENT AS WELL AS LOSING MY CAR AND JOB. I BELIEVE THE PROBLEM IS A FAULTY MASTER CYLINDER AS NO BRAKE FLUID IS LOST FROM THE SYSTEM. PLEASE ADDRESS THIS ISSUE THERE ARE STILL 2007 FORD FUSIONS ON THE ROAD TODAY THAT WILL EVENTUALLY CAUSE MORE SERIOUS ACCIDENTS.
Service brakes, Sep 11, 2018
ANY TIME THE ABS SYSTEM ENGAGES, BREAK PRESSURE IS LOST FOR EXTENDED PERIODS OF TIME, RESULTING IN LONGER STOPPING DISTANCES. USUALLY THE ONLY WAY TO GET BREAK PRESSURE BACK IS TO TURN THE CAR OFF, LET IT SIT, AND PUMP THE BREAKS HARD SEVERAL TIMES BEFORE PRESSURE IS REGAINED, SOMETIMES NOT FOR SEVERAL DAYS. I HAVE NOT YET BEEN IN AN ACCIDENT DUE TO THIS BUT FEEL IT IS ONLY A MATTER OF TIME. IT FIRST OCCURRED LAST YEAR AROUND THIS TIME WHEN MY CAR WAS AROUND 116000 MILES. IT HAS OCCURRED 2 MORE TIMES SINCE THEN INCLUDING TODAY. THE MASTER CYLINDER WAS REPLACED IN AUGUST 2018 WITH NO CHANGE IN THE PROBLEM. AFTER EXTENSIVE RESEARCH AND RULING OUT OTHER POSSIBILITIES, I BELIEVE THE PROBLEM IS DUE TO THE ABS CONTROL MODULE. I KNOW THERE IS RESEARCH INTO THIS ALREADY, SO I AM ADDING MY CAR TO THE LIST OF AFFECTED VEHICLES TO ENSURE SOMETHING IS DONE ABOUT THIS PROBLEM.
Service brakes, Sep 2, 2018
BRAKE PEDAL GOES TO THE FLOOR, AND IS UNDRIVABLE DUE TO SAFETY ISSUES. THIS PROBLEM HAS BEEN GOING ON FOR MONTHS WITH THIS VEHICLE, WE HAVE SPENT SEVERAL THOUSAND DOLLARS, NUMEROUS PARTS FOR THE ABS BRAKES AND OIL LEAKS CONTINUALLY COMING FROM THE MASTER CYLINDER. PROBLEM NEVER FIXED, SEVERAL MECHANICS COULD NOT FIGURE OUT AFTER REPLACING EVERYTHING WITH THE BRAKE LINE AND STILL BRAKE GOES TO THE FLOOR. BRAKES BLED NUMEROUS TIMES AND NOTHING IS DIFFERENT, REPLACED SEVERAL PARTS AND NO IMPROVEMENT (HCU, BRAKE BOOSTER, MASTER CYLINDER, BOTH REAR BRAKE CALIPERS). PROBLEMS STILL PERSIST. VERY UPSET, THIS CAR IS MAKING US BROKE AND STILL NO RECALL!!?? SAME PROBLEM EVERY DAY WITH THE CAR, UNABLE TO SAFELY DRIVE IT, FOR SEVERAL MONTHS NOW, NOT JUST A SPECIFIC DATE, BUT MONTHS-LONG PROBLEMS WITH THIS CAR, WE HAVE A CHILD WITH AUTISM WHO NEEDS TO GET TO APPOINTMENTS AND UNABLE TO DRIVE HIM IN THIS UNSAFE CAR. ALSO AIRBAG IS A SAFETY HAZARD, WAS OFFICIALLY RECALLED, BUT NO FIX PROVIDED ITS BEEN OVER 2 YEARS SINCE WE WERE NOTIFIED. THESE ARE SERIOUS SAFETY RISKS.
Service brakes, Jun 27, 2018
DEPRESSED BRAKE PEDAL AS I APPROACHED A PARKING SPOT AT A VERY SLOW SPEED; THE PEDAL WENT TO THE FLOOR; THE CAR DID NOT STOP. BACKED UP OFF OF A GRASSY AREA AND THE BRAKES WORKED FINE. THE BRAKES HAVE WORKED FINE SINCE THAN. CHECKING VARIOUS VEHICLE COMPLAINT SITES INDICATE THE TROUBLE IS VERY LIKELY THE ABS HYDRAULIC CONTROL MODULE. I BELIEVE THAT FORD IS AWARE OF THIS PROBLEM.
Service brakes, May 17, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL COLLINS FORD, 4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY SIX YEARS LATER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS 50,000.
Service brakes, Apr 25, 2018, crash
SOFT BRAKES - 2007 FORD FUSION ACCIDENT IN WHICH CAR WAS TOTALED. DRIVING ON TO ON RAMP TO INTERSTATE. CARS SLOWED IN FRONT OF US, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR CAR WOULDN'T STOP AND WE STRUCK THE VEHICLE IN FRONT OF US.
Service brakes, Apr 23, 2018
THE ABS HCU VALVES IN MY 2007 FORD FUSION HAVE BECOME STUCK CAUSING THE BRAKES TO BECOME VERY "SPONGY" AND DRAMATICALLY INCREASE THE STOPPING DISTANCE OF MY VEHICLE. AFTER SOME RESEARCH, IT IS CLEAR THIS IS A VERY COMMON, DANGEROUS, AND COSTLY ISSUE THAT FORD WILL NOT STAND BEHIND.
Service brakes, Apr 10, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS, BUT THE FAILURE PERSISTED. THE VEHICLE WAS PREVIOUSLY TAKEN TO NORM REEVES FORD SUPERSTORE (LOCATED AT 18900 STUDEBAKER RD, CERRITOS, CA 90703) WHERE IT WAS DIAGNOSED THAT THE BRAKES AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 159,350. *TT
Service brakes, Mar 15, 2018, crash
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. AFTER THE CRASH, THE VEHICLE CONTINUED TO EXPERIENCE INTERMITTENT BRAKE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *TT CONSUMER STATED ON 3 OCCASIONS MY DAUGHTER REAR ENDED VEHICLES BECAUSE OF BRAKE FAILURE. IT WAS AN ABS MODULE WHICH HE FIXED. CONSUMER STATED WE HAVE A SALVAGE TITLE LOWERING THE COST OF RESALE. CONSUEMR FOUND ABS PROBLEM THROUGH A REPAIR SEARCH CALLED IDENTIFIX.*JB
Service brakes, Mar 8, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAGLE RIVER FORD (1050 E WALL ST, EAGLE RIVER, WI 54521), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Service brakes, Mar 1, 2018
ABS BRAKE FAILURE. THIS IS A FOLLOW UP TO MY PREVIOUS REPORT. FORD DOES NOT HAVE A NEW HCU MODULE AVAILABLE TO CORRECT THIS MALFUNCTION. I HAD TO PAY THE LABOR FOR THREE USED MODULES TO BE INSTALLED BEFORE THE ABS SYSTEM WORKED PROPERLY. FORD DEALERS CONTINUE TO SELL 2007 TO 2009 FUSION AND MILANS WITH THIS POTENTIAL DANGEROUS PROBLEM.
Service brakes, Feb 19, 2018
THE BRAKES WENT SOFT WHILE APPROACHING A RED LIGHT AND I COULD NOT STOP. IT FELT LIKE THEY 'BLEW OUT' AND THEY MADE A LOW PITCH SCRATCHING NOISE. THE LIGHT THEN TURNED GREEN, PREVENTING AN ACCIDENT. I TOOK THE CAR INTO THE FORD DEALERSHIP AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THIS IS A DESIGN-FLAW ON FORD'S PART, AND NOT A ROUTINE MAINTENANCE ISSUE.
Electrical system, Visibility, Air bags, Seat belts, Structure, Latches/locks/linkages, Tires, Seats, Service brakes, Engine, Feb 16, 2018
THE DASHBOARD AROUND AIRBAG PORTION HAS COME APART AND IS RISING UP ALL THE WAY ACROSS THE DASHBOARD. PASSENGERS' SIDE THE SEAT BELT LIGHT AND SEAT BELT BUZZER GOES OFF. HAVE NOTIFIED FORD. NO COMPENSATION. DO NOT HAVE PICTURES AVAILABLE, BUT IF NEEDED WILL EMAIL THEM ASAP. THE CONSUMER STATED THERE WERE TOXIC GASES LEAKING FROM THE AIRBAG COMPARTMENT WHICH TAMPERED WITH THE ADHESIVE ON THE DASHBOARD. THE DASHBOARD BEGAN TO BUBBLE UP AROUND THE COMPARTMENT. THE SEATBELTS WOULD NOT RELEASE. THE CONSUMER'S GRANDCHILD HAD TO WRIGGLE OUT FROM UNDER THE SEAT BELT. THE SEATBELT HAD TO BE UNSCREWED FROM THE FLOOR TO RELEASE THE PRESSURE ON IT. THE INTERIOR DASHBOARD LIGHT, RADIO, CLOCK, MILEAGE, AND CD PLAYER WOULD NOT OPERATE. THE ENGINE LIGHT ILLUMINATED, THE DRIVER'S SEAT SEAMS BEGAN SEPARATING, THE BRAKES STICK, THE INTERIOR DOOR HANDLES BROKE OFF, THE REARVIEW FELL OFF WHILE DRIVING, AND THE TIRES HAD A CONSTANT LEAK. *JS
Service brakes, Feb 7, 2018
AFTER THE ABS ENGAGED ON THE CAR ON SOME ICE (GOING APPROXIMATELY 20MPH) THE BRAKE PEDAL SANK NEARLY TO THE FLOOR. NOW I HAVE NO ABS AND THE PEDAL SINKS TO ABOUT 2 INCHES ABOVE THE FLOOR BEFORE BRAKING STARTS. I HAVE HAD THE LINES AND MASTER CYLINDER LOOKED AT AND THEY WERE FINE. THE DEALER BELIEVES IT IS THE ABS PUMP THAT HAS A STUCK VALVE. APPARENTLY THIS IS NOT UNCOMMON AND NEEDS TO BE A RECALL NOT JUST AN EXPENSIVE REPAIR BILL FOR SOMETHING THAT COULD KILL PEOPLE.
Service brakes, Jan 22, 2018
DRIVING ON SLIPPERY WINTER NORTHERN ILLINOIS ROAD, STEPPED ON BRAKES WHEN APPROACHING A STOP LIGHT. ABS KICKED IN (SEEMED TO BE RIGHT FRONT WHEEL), THEN BRAKE PETAL WENT TO THE FLOOR AND COULD NOT STOP, ALMOST HIT THE CAR AHEAD OF ME. BRAKE PETAL REMAINED VERY SOFT AND EASILY WENT TO THE FLOOR BOARD FOR THE NEXT COUPLE OF DAYS. AFTER THAT, IT WENT BACK TO NORMAL. I AM CONVINCED AN ABS VALVE STUCK, SO I WENT TO THE DEALER TO GET A FIX / PART. TO MY SURPRISE, DEALER SAID FORD DOES NOT SUPPLY THE PART AND CANNOT FIX THIS PROBLEM WITH A NEW PART. SO, I HAVE NO SOLUTION. IF I GET A PART FROM THE JUNK YARD, IT WILL LIKELY HAVE THE SAME PROBLEM IN TIME. THIS IS A MAJOR PROBLEM TO THE SAFETY OF MY FAMILY, AND FORD OFFERS NO SOLUTION. ONLY THING I CAN THINK OF IS DEACTIVATE THE ABS. AT LEAST I WILL HAVE SOME BRAKES IN EMERGENCY RATHER THAN NO BRAKES.
Service brakes, Jan 12, 2018
WHEN DRIVING AND THE CAR HAS AN ABS BRAKING EVENT DUE TO A SUDDEN STOP OR SLICK ROAD CONDITIONS THE PEDAL WOULD DROP TO THE FLOOR AS IF THERE WAS NO BRAKE FLUID PRESSURE. AFTER THE VEHICLE WAS RESTED PRESSURE WOULD RETURN. AFTER APPROXIMATELY 3 OCCURRENCES OF THE ISSUE, RESTING THE VEHICLE NO LONGER FIXED THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHO DIAGNOSED THE HYDRAULIC CONTROL UNIT HAD FAILED AND IT WAS REPLACED. THE PROBLEM WAS FIXED AND HAS NOT RETURNED AFTER SUBSEQUENT ABS BRAKING EVENTS.
Wheels, Other or unspecified, Service brakes, Jan 10, 2018
THERE IS A PROBLEM WITH MY CAR THAT IS VERY DANGEROUS, AND COULD BE LIFE THREATENING TO ME AND OTHERS. UNDER CERTAIN CONDITIONS MY BRAKES WILL NOT WORK. IT HAPPENS WHEN THE ROAD IS WET OR HAS SNOW ON IT. A FEW DIFFERENT THINGS HAS HAPPENED WHICH APPARENTLY DEPENDS HOW SLIPPERY THE ROAD IS. WHEN BRAKING SOMETIMES THERE WILL BE A ODD NOISE WHICH I THINK IS THE SAFETY BRAKING FEATURE, BUT EVEN THAT DOESN'T SEEM TO WORK CORRECT. THE WORST IS THIS. AGAIN, WHEN SLICK OR SLIPPERY ROADS. THERE HAVE BEEN NUMEROUS TIMES WHEN TRYING TO BRAKE I HAVE LOST ALL BRAKING. THE BRAKE PEDEL GOES COMPLETELY TO THE FLOOR. ON A FEW OCCASIONS THIS HAPPENED WHILE TRYING TO STOP BEFORE A STOP SIGN AND ENDED UP IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED GOING AT A SPEED OF 10 TO 55 MPH. TWICE THIS HAPPENED WHERE THE STOP SIGN WAS AT A ROAD THAT WAS 55 MPH. YOU CAN IMAGINE WHAT COULD HAVE HAPPENED. I HAVE READ ONLINE THAT OTHERS ARE HAVING THE SAME PROBLEM. WHY HAS NOTHING BEEN DONE ABOUT THIS POTENTIALLY DEADLY SITUATION ? FOR CRYING OUT LOUD. DOES THERE HAVE TO BE DEATHS BEFORE ACTION IS TAKEN ? THE CAR WAS TAKEN TO A LOCAL DEALER AND THEY SAID THE BRAKES NEEDED TO BE BLEAD. THEY SEEMED TO BE AWARE OF THIS PROBLEM....AGAIN, WHY AND THE HELL IS NOTHING BEING DONE ABOUT IT ? NEXT I AM GOING TO WRITE MY STATE REPRESENTATIVE OR SOMEONE WHO CAN MAKE SOMETHING HAPPEN. I BELIEVE I WROTE TO YOU BEFORE, BUT LOST THE PAPERWORK THAT CAME. BUT IT DOESN'T LOOK LIKE NOTHING WAS BEING DONE ABOUT IT ANYWAY. OH, AND WHEN THE BRAKES WERE BLEAD BY THE DEALER IT MADE NO DIFFERENCE. AT LEAST WHEN OTHER CAR MANUFACTURERS HAVE RECALLS SOMETHING APPEARS TO BE DONE ABOUT IT . HERE IN THE GOOD OLE USA THINGS SEEM TO DRAG ON AND ON AND ON. SO DOES THAT MEAN FOREIGN MANUFACTURERS ARE MORE CONSIDERATE FOR OUR SAFETY THAN OWN COUNTRY ? I WANT ACTION.
Electrical system, Other or unspecified, Service brakes, Dec 27, 2017
BRAKES - ON MANY OCCASIONS WHILE DRIVING ON THE HIGHWAY AND CITY STREET I FIND I HAVE TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR FOR THE CAR TO FULLY STOP AND I HAVE BEEN IN MANY CLOSE CALL FENDER BENDERS. ELECTRICAL - THE LEFT TURN SIGNAL STOPPED WORKING IN ROUTE TO WORK ,SO I ASSUMED THE BULB BLEW OUT. HOWEVER, WHEN DRIVING THE CAR AGAIN THE TURN SIGNAL STARTED WORKING AGAIN. FOR THE TWO WEEKS THE LEFT TURN SIGNAL WORKED INTERMITTENTLY WHICH MADE ME VERY NERVOUS WHEN MAKING LEFT TURNS. AS OF NOW THE LEFT TURN SIGNAL IS WORKING AGAIN WITH NO INTERMITTENCE AND I DON'T KNOW IF/WHEN THE TURN SIGNAL OR SOMETHING ELSE WILL STOP WORKING OUT OF THE BLUE OR WHY THIS HAPPENED IN THE FIRST PLACE. TRUNK LEAKAGE - THE TIRE WELL IN THE TRUNK AS WELL AS THE SPARE TIRE AREA WAS FULL OF WATER AND NOT SURE WHERE THE LEAKAGE IS COMING FROM. I HAVE HAD THE CAR 9 YEARS AND DON'T RECALL WATER IN THAT AREA. AT THIS POINT I DON'T PLACE ITEMS IN THE TRUNK FOR FEAR OF IT GETTING WET ON A HEAVY RAIN DAYS HERE IN FLORIDA. VENTS - I HAD TO REMOVE THE DEFROST VENT ABOVE THE DASHBOARD BECAUSE THE LINING THAT HOLDS IT IN PLACE IS BENT AND WARPED A/C - CONTINUES TO MALFUNCTION, I HAVE HAD THE AIR SERVICED MULTIPLE TIMES AND WHEN WORKING IT'S GREAT BUT THEN THE AIR BECOMES LESS COOL AND GOES COMPLETELY HOT. THIS IS TORTURE DURING THE SUMMER.
Service brakes, Dec 16, 2017
THIS HAS HAPPEN INTERMITINGLY DURING THE COURSE OF OWNERSHIP. LATEST DATE IS 12/14/2017, CAR HAS 100,000 MILES ON IT - ORIGINAL OWNER. IF ON SLIPPERY, OR SNOWY ROAD AND BRAKES ARE USED TO STOP, IF ABS FUNCTIONS, PEDDLE GOES LOW AND STOPPING DIFFICULT. IF PEDAL PUMPED, BRAKES BECOME FIRM AND FUNCTION OK. EVENTUALLY SYSTEM GOES BACK TO NORMAL BY ITSELF.
Service brakes, Dec 7, 2017
MY PROBLEM IS EXACTLY AS DESCRIBED IN THE OPEN INVESTIGATION NHTSA ACTION NUMBER PE16017 CALLED "EXTENDED BRAKING DISTANCE". AFTER ENGAGING THE ABS DUE TO ICY AND SNOWY CONDITIONS, MY BRAKE PEDAL BECAME VERY "SOFT" AND ALMOST GOES TO THE FLOOR. THE TYPICAL BRAKING CHARACTERISTICS ARE CHANGED DRAMATICALLY, MUCH GREATER FORCE AND DISTANCE ARE REQUIRED TO STOP THE CAR. THIS IS VERY REPEATABLE. PUMPINT THE BRAKES DID NOT IMMEDIATELY HELP, BUT EVENTUALLY THE PEDAL DID COME BACK TO THE NORMAL POSITION. DURING THE SUMMER OF 2017 I MUST HAVE HAD THE SAME PROBLEM WITHOUT REALIZING IT, THE SHOP REPLACED MY MASTER CYLINDER BUT AS OF YESTERDAY IT'S OBVIOUS CHANGING THE MASTER CYLINDER DID NOT HELP. I SEE THIS AS A MAJOR SAFETY ISSUE, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR AGAIN UNTIL THIS IS FIXED.