2007 Ford Fusion

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,064

Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.

Primary concernAir bags615 reports · 58% of complaints
Owner complaints1,064Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags615
  2. Service brakes150
  3. Power train74
  4. Structure73
  5. Engine56
  6. Electrical system55
  7. Other or unspecified36
  8. Vehicle speed control35

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  5. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: structure

73 reports, newest first. Show all

  1. Air bags, Structure, Oct 9, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS RAISED OVER THE POSITION OF THE AIR BAG COVER. SINCE THE FAILURE, THE AIR BAG SENSOR LIGHT WOULD INTERMITTENTLY ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.

  2. Structure, Jul 4, 2015

    WHILE DRIVING THE REAR RIGHT DOOR OF MY '07 FUSION BECAME AJAR. THE DOOR BECOMES AJAR WHILE TURNING LEFT AND RIGHT. ALSO THE REAR RIGHT DOOR DOES NOT CLOSE SECURELY AND HAS TO BE GENTLY PRESSED INTO THE FRAME OF THE CAR IN ORDER FOR THE LATCH TO BE SOMEWHAT SECURE.

  3. Structure, Jun 9, 2015

    UPON EXITING MY VEHICLE, I OPENED THE INSIDE DOOR HANDLE AS USUAL WITH NO EXTRA FORCE WHEN I FELT A "SNAP" FROM WITHIN THE HANDLE. THE HANDLE STUCK OUT AND DOES NOT RETURN BACK TO THE NORMAL POSITION AFTER PULLING ON IT. I ROLLED DOWN MY WINDOW TO OPEN MY DOOR USING THE EXTERIOR HANDLE AND HAD TO RESET THE LOCK INSIDE THE DOOR JAM. WHEN EXITING MY VEHICLE, I NOW HAVE TO PULL THE HANDLE OUT HALFWAY AND THEN PULL THE LOCK ABOVE AND THE HANDLE AT THE SAME TIME TO DISENGAGE THE LOCK AND OPEN THE DOOR. BESIDES THIS, THE REST OF THE FUNCTIONALITY SEEMS TO WORK AS EXPECTED. NOT SURE WHY THE INSIDE OF THE HANDLE IS MADE OUT OF PLASTIC AND NOT METAL AS I'VE READ DOZENS OF FORUMS ON THE SAME ISSUE AND SHOULD BE ADDRESSED BY FORD.

  4. Structure, May 2, 2015

    DOOR LATCH FAILURE ON DRIVER'S DOOR. DOOR WOULD NOT STAYED CLOSED. *TR

  5. Air bags, Structure, Apr 9, 2015

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD DETACHED FROM THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

  6. Air bags, Structure, Feb 10, 2015

    AIR BAG IS BULGING OUT OF THE DASHBOARD. I HEARD LOTS OF OTHER COMPLAINTS & THOUGHT THERE WAS A RECALL ON THESE AIRBAGS! *TR

  7. Structure, Nov 15, 2014

    THIS HAS HAPPENED THREE TIMES IN THE LAST SIX MONTHS. WHILE DRIVING AT HIGHWAY SPEEDS THE HOOD RANDOMLY UNLATCHES. THANKFULLY THE SAFETY LATCH KEPT THE GOOD FROM COMPLETELY OPENING. THIS COULD HAVE BEEN VERY DANGEROUS. IT JUST HAPPENED TO US TODAY IN FACT. I HOPE THE SERVICE AGREEMENT WILL COVER TO FIX THE PROBLEM. I SEE THAT ANOTHER PERSON COMPLAINED OF THIS SAME PROBLEM ON THIS SITE ON 2010. *TR

  8. Structure, Nov 5, 2014

    THE PAINT BEGAN TO FADE OFF THE HOOD TO A WHITE COLOR. YOU CAN BARELY SEE ANY RED NOW. THE REST OF THE PINT LOOKS MINT. I TAKE VERY GOOD CAR AS IT IS MY BABY. THIS ISSUE BEGAN WHEN IT WAS ONLY 2 YEARS OLD. I HAVE ALWAYS OWNED FORDS. I OWN 3 NOW. FORD, YOU OWE ME A HOOD PAINT JOB. *TR

  9. Structure, Oct 28, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BUBBLE DEVELOPED ON THE PASSENGER SIDE DASHBOARD WHERE THE AIR BAG WAS LOCATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

  10. Air bags, Structure, Sep 16, 2014

    DASHBOARD VINYL AND PADDING IS BULGING AWAY FROM THE PASSENGER AIRBAG PANEL. THIS SEEMS TO BE A SAFETY ISSUE AS THE AIRBAG MAY NOT DEPLOY PROPERLY IN AN ACCIDENT, OR MAY DEPLOY AT ANY TIME WITHOUT AN ACCIDENT AND INJURE THE PASSENGER. SOMETIMES AIRBAG LIGHT GOES ON. ALTHOUGH THE DASHBOARD LOOKS UNSIGHTLY, THIS IS NOT A COSMETIC ISSUE, IT IS A SAFETY ISSUE!! *TR

  11. Structure, Sep 13, 2014

    THE OPEN HANDLE FROM IN CAR ON DRIVER'S SIDE DOOR BROKE INSIDE DOOR PANEL. UNABLE TO GET OUT FROM INSIDE CAR. IF AN ACCIDENT WERE TO OCCUR I WOULD BE UNABLE TO ESCAPE FROM VEHICLE. THERE ARE SEVERAL COMPLAINTS ON MULTIPLE YEAR FORD FUSIONS FROM 2006 TO 2010 ONLINE THERE ARE YOU TUBE VIDEOS ON IT. THERE SHOULD BE A RECALL THIS CAN BE A SAFETY HAZARD WITH GRAVE CIRCUMSTANCES. *TR

  12. Structure, Aug 18, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS LIFTED UP NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

  13. Structure, Latches/locks/linkages, Aug 15, 2014

    THE DRIVERS SIDE DOOR LOCKING MECHANISM HAS BROKE AND THE DOOR WILL NOT CLOSE. WE HAD TO USE A BUNGEE CORD TO DRIVER IT TO THE REPAIR SHOP AND NOW THEY ARE TELLING US, 450$ TO FIX IT. VERY SCARY DRIVE WITH THE DOOR NOT ENGAGED. *TR

  14. Structure, Aug 11, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND CAUSED THE PASSENGER SIDE AIR BAG TO BECOME VISIBLE. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

  15. Air bags, Structure, Aug 8, 2014

    DASH IS LIFTING BENEATH THE PASSENGER SIDE AIRBAG. I'M AFRAID THE AIR BAG EITHER MAY DEPLOY UNEXPECTEDLY OR NOT AT ALL. *TR

  16. Air bags, Structure, Jul 3, 2014

    THE DASHBOARD ON TOP OF WHERE THE AIR BAG IS BOWING UP CAUSING A SPACE WHERE THERE SHOULDN'T BE. I'M SCARED THAT THE AIRBAG WILL DEPLOY ON IT'S OWN WITH NO REASON. *TR

  17. Structure, Jun 10, 2014

    DASHBOARD COVER AREA OVER PASSENGER SIDE AIRBAG IS STARTING TO BULGE AND I CAN SEE AIRBAG. CONCERNED ABOUT FAILURE OF AIRBAG TO DEPLOY OR PREMATURE DEPLOYMENT. INTERNET SEARCH HAS FOUND THIS IS A COMMON DEFECT AND APPARENTLY FORD DOES NOT DO ANYTHING IF THE VEHICLE IS OUT OF WARRANTY, WHICH, MINE IS. I AM THE ORIGINAL OWNER AND THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF MISHAP TO CAUSE THIS PROBLEM. LETS GET FORD TO REPAIR OR REMEDY THE VEHICLES THAT HAVE THIS FAULT. *TR

  18. Structure, May 29, 2014

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGERS SIDE WAS DETERIORATING NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGERS SIDE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 105,543.

  19. Structure, May 14, 2014

    THE DOOR OPENING MECHINISIM HAS BROKEN MULTIPLE TIMES (3 TO DATE) IN WHICH THE DRIVER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. THIS IS A HUGE SAFETY CONCERN AS IF AN ACCIDENT DID INCUR THE DRIVER WOULD NOT BE ABLE TO OPEN THE DOOR. THIS CAR IS 7 YEARS OLD WITH 125K MILES AND IT HAS BROKEN 3 TIMES. THIS NEEDS TO BE RECALLED AND A PROPER FIX PROVIDED AS IT IS DUE TO FAULTY DESIGN AND IS A SAFETY RISK. *TR

  20. Air bags, Structure, Mar 25, 2014

    DASHBOARD ON THE PASSENGER SIDE OF THE CAR HAS BECOME UNGLUED AND IS NOW STICKING UP ABOVE THE AIRBAG PANEL. IT APPEARS THAT THIS COULD BE SAFETY ISSUE IF THE AIRBAG WERE TO DEPLOY. *TR

  21. Structure, Aug 18, 2013

    ALL FOUR OF THE INTERIOR DOOR HANDLES HAVE BROKEN, THEY ARE PLASTIC. THEN JUST THIS WEEK YOU CANNOT LOCK THE CAR FROM THE INSIDE. *TR

  22. Structure, Aug 12, 2013

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS DETERIORATING. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER'S SIDE AIR BAG WOULD BECOME COMPROMISED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 9/19/13 *CN

  23. Structure, Jul 2, 2013

    TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS DETERIORATING. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER'S SIDE AIR BAG WOULD BECOME COMPROMISED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TR

  24. Structure, Latches/locks/linkages, Mar 4, 2013

    WITHOUT WARNING OR ANY KNOWN CAUSE, THE DRIVER SIDE DOOR LOCK MECHANISM IS JAMMED, THUS PREVENTING ME FROM EXITING THE VEHICLE. I HAVE TO TAKE DOWN THE ELECTRONIC WINDOW ON THAT DOOR, AND PULL THE HANDLE FROM THE OUTSIDE. THIS IS A SERIOUS SAFETY ISSUE THAT PREVENTS ME FROM IMMEDIATELY GETTING OUT IF THE CAR IN CASE OF EMERGENCY, ESPECIALLY WHEN I'M CARRYING MY 10-YEAR-OLD DAUGHTER TO AND FROM SCHOOL OR EXTRACURRICULAR ACTIVITIES. I HAVE CHECKED ONLINE, AND THIS SEEMS TO BE A COMMON COMPLAINT FOR OWNERS OF THE FORD FUSION SE 2007. THERE DEFINITELY NEEDS TO BE A RECALL. THIS JUST HAPPENED OUT OF THE BLUE. PLEASE ASSIST. IT IS NOT FAIR THAT FORD CUSTOMERS SHOULD HAVE TO PAY FOR SOMETHING WE DID NOT CAUSE. THANK YOU. *TR

  25. Structure, Latches/locks/linkages, Feb 14, 2013

    DRIVERS DOOR LATCH IS NOT WORKING FROM THE INSIDE. MUST LOWER WINDOW AND OPEN FROM OUTSIDE. CAR WAS PARKED WHEN INCIDENT HAPPEN. *TR