2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: other or unspecified
36 reports, newest first. Show all
Other or unspecified, Mar 19, 2016
THE INTERIOR DOOR HANDLE BROKE. I PULLED INTO A PARKING SPOT AND TRIED TO GET OUT BUT THE DOOR LATCH FAILED. THE PIECE THAT BROKE IS BEHIND THE DOOR TRIM. THE DOOR CAN'T BE OPENED FROM THE INSIDE WHICH IS A HUGE SAFETY HAZARD. AFTER SEARCHING THE INTERNET IT IS APPARENT THAT THIS IS A COMMON ISSUE WITH SEVERAL MODEL YEARS. I HAVEN'T EVEN HIT 100,000 MILES AND THIS CAR IS FALLING APART. FORD SHOULD BE ASHAMED THAT THEY ARE NOT ADDRESSING THESE SERIOUS ISSUES WITH THE FUSION. I PAID $23,000 FOR THIS CAR AND I HAVE BABIED IT SINCE I BOUGHT IT. THIS SHOULD NOT BE HAPPENING. NOBODY SHOULD EVER BUY A FORD AND I KNOW I WILL NEVER BUY ANOTHER FORD AND I'M CONSIDERING PARKING MY CAR OUTSIDE OF FORD DEALERSHIPS WITH A SIGN THAT READS "ASK ME ABOUT MY FORD PURCHASE BEFORE YOU BUY A FORD" MAYBE THAT WILL GET THEIR ATTENTION.
Structure, Other or unspecified, Mar 15, 2016
THE INTERIOR PLASTIC DOOR HANDLE BOTH ON THE PASSENGER AND DRIVER SIDE, STOPS WORKING. UPON FURTHER INSPECTION, IT CLEAR THAT THE MOVING PARTS INSIDE THE DOOR HANDLE ARE MADE OF REALLY CHEAP PLASTIC AND BREAKS ON THE INSIDE. THE DOOR DOES NOT OPEN FROM THE INSIDE, HAVE TO PUT WINDOW DOWN AND OPEN FROM THE OUTSIDE. THIS IS A DANGEROUS HAZARD WHERE SOMEONE COULD GET HURT IF THEY ARE UNABLE TO GET OUT OF THE CAR QUICKLY. THIS SEEMS TO BE VERY VERY COMMON WITH FORD FUSION BASE ON INFORMATION PROVIDED MY THE MECHANIC AND A GOOGLE SEARCH. FORD NEEDS TO FIX THIS. THEY NEED TO ISSUE A RECALL.
Other or unspecified, Nov 6, 2015
THERE IS A CONSTANT SOURCE OF WATER THAT LINES MY PASSANGER SIDE CARPET FLOOR, ANYTHING THAT IS ON THE FLOOR SOAKS THE WATER UP AND GETS WET AND THE CARPET IS ALWAYS DAMP WITH LIQUID, I'M TOLD IT'S SOMETHING WITH THE AIR CONDITIONING BUT IT HAPPENS WHEN I USE THE HEAT AS WELL.
Other or unspecified, Jun 9, 2015
THE PASSENGER SIDE AIR BAG IS BULGING UP OUT OF THE DASH
Electrical system, Other or unspecified, Jun 9, 2015
KEY GETS LOCKED UP IN IGNITION NOT ALLOWING REMOVAL AND WILL RANDOMLY LOCK STEERING WHEEL
Other or unspecified, May 26, 2015
I WENT TO OPEN MY DRIVER SIDE DOOR AND THE HANDLE SNAPPED BACK AT ME. I WENT TO OPEN THE DOOR AGAIN AND NOW THE HANDLE IS BROKEN. I HAVE TO OPEN MY WINDOW AND OPEN MY DOOR FROM THE OUTSIDE. ALSO, WITH THE DOOR BEING BROKEN MY CAR LOCKS HAVE A MIND OF THERE OWN. SOMETIMES THE LOCKS LOCK BY THEMSELVES AND SOMETIMES THE ALARM IS ACTIVATED BY ITSELF. MY MAIN CONCERN IS THAT IF I GET INTO AN ACCIDENT OR THERE IS A FIRE, MY FIRST INSTINCTS IS TO OPEN MY DOOR AND GET OUT OF THE CAR. I CAN'T DO THIS WITHOUT OPENING THE WINDOW AND PUTTING MY HAND OUTSIDE THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. I JUST HOPE I AM NOT PANICKING TO MUCH THAT I REMEMBER HOW TO GET OUT OF THE CAR. I FEEL THIS A REAL SAFETY ISSUE. I USED GOOGLE TO SEE IF THERE WERE ANY RECALLS AND FOUND NOTHING, ALL I FOUND IS THAT QUITE A FEW PEOPLE WITH FORD FUSIONS ARE HAVING THE SAME PROBLEM. I AM NOT THE ONLY PERSON WITH THIS PROBLEM. I CONTACTED THE DEALERSHIP AND THEY WERE NO HELP THEN I CONTACTED THE FORD CORP. AND ALL THEY DID WAS TAKE MY INFO.
Engine and engine cooling, Fuel system, Gasoline, Other or unspecified, Feb 14, 2015
I WAS ON THE THRUWAY WHEN THE CAR STARTED TO STALL A GREEN WRENCH LIGHT WENT ON. I PULLED OVER AND SHUT THE CAR OFF THEN I STARED THE CAR IT WAS FINE. THE CAR HAD 24,000 MILES ON IT. WHEN THE CAR HAD 33,110 ON IT I WAS ON THE THRUWAY IT SEEMED TO STALL AND LOSE POWER. I LIMPED HOME. I CALLED FORD THEY SAID I HAVE TO BRING IT IN BUT THE GREEN LIGHT MUST BE ON. TO TEST IT. THE CARS GREEN LIGHT CAME ON THE CAR STARTED TO STALL AND LOSE POWER SO I DROVE IT TO THE FORD DEALERSHIP. THE CAR LOST POWER IT WILL GO 21 MPH. IT HAS 33,226 MILES ON IT. THE DEALERSHIP SAID NO RECALL ON IT AND NO CUSTOMER SATISFACTION PROGRAM. SO I WAS TOLD TO DRIVE IT HOME YES DRIVE IT HOME AND COME BACK IN TWO DAYS.
Latches/locks/linkages, Other or unspecified, Jul 8, 2014
DRIVER SIDE, REAR DOOR OPENED, PASSENGERS EXITED. I, MYSELF, CLOSED THE DOOR BEHIND THEM AND THE DOOR SIMPLY FLEW BACK OPEN. DOOR WILL NOT LATCH. DOOR WILL NOT SHUT. NOT MANUALLY, NOT BY KEY. LOCKING MECHANISM ON CAR WILL NOT WORK. I HAD TO DRIVE HOME IN THE BACK SEAT AND LITERALLY HOLD THE DOOR SHUT SO THAT MY PASSENGERS WOULD NOT FALL OUT OF THE CAR. I HAVE 3 CHILDREN AND ONE ON THE WAY. I CANNOT SIT IN THE BACK AND HOLD THE DOOR SHUT IF I NEED TO USE THE CAR. CAR IS WELL MAINTAINED, ALL SERVICE'S DONE STRICTLY BY FORD. I WAS QUOTED A PRICE RANGE OF $3-400 TO GET IT FIXED. *JS
Other or unspecified, Apr 10, 2011
FROM 42,000 TO 45,000 MILES, OVER 3 MONTH PERIOD, CREAKING, SQUEAKING SUSPENSION SOUNDS AT LOW SPEED HAVE BECOME PROGRESSIVELY WORSE TO THE POINT IT IS INCREDIBLY LOUD, DISTRACTING AND ANNOYING. EXAMINATION BY MECHANICS YIELDS NO EXPLANATION. THIS SERIOUSLY AFFECTS THE RESALE VALUE. I WOULDN'T BUY IT, SOUNDING LIKE THIS, AND SO FAR UNABLE TO REPAIR IT. WOULD APPRECIATE ANY ADVICE/HELP OFFERED.
Suspension, Power train, Other or unspecified, Jan 2, 2009
I OWN 2007 FUSION SE THAT HAS A VIBRATION IN FRONT-END OF VEHICLE WHEN YOU ACCELERATE QUICKLY OR WET PAVEMENT AND THE RIGHT FRONT WHEEL GRABS INTERMITTENTLY AND ON DRY PAVEMENT IT PULLS EXTREMELY TO THE RIGHT AND SOME TIMESONE CAN LOSE CONTROL OF VEHICLE IF YOU AREN'T EXPECTING THIS ACTION TO HAPPEN. *TR
Other or unspecified, Nov 26, 2007
2007 FORD FUSION SEAT BELTS AND SIDE AIRBAG. *KB THE CONSUMER BELIEVED THAT THE COMPLAINT SUBMITTED BY ANOTHER CONSUMER REGARDING THE SEAT BELTS AND AIR BAGS NOT BEING SAFE WAS ENTIRELY UNFOUNDED AND LACKED ANY SUPPORT. THE CONSUMER BELIEVED THE COMPLAINT SHOULD BE REMOVED. *JB