2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,064 reports, newest first.
Air bags, Mar 7, 2018
TAKATA RECALL
Air bags, Mar 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (TRI STAR MOTORS SOMERSET, 1260 N CENTER AVE, SOMERSET, PA 15501, (814) 445-6575) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, Mar 6, 2018
TAKATA RECALL
Air bags, Mar 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JIM BURKE FORD, 2001 OAK ST, BAKERSFIELD, CA 93301, (661) 328-3600) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Mar 1, 2018
ABS BRAKE FAILURE. THIS IS A FOLLOW UP TO MY PREVIOUS REPORT. FORD DOES NOT HAVE A NEW HCU MODULE AVAILABLE TO CORRECT THIS MALFUNCTION. I HAD TO PAY THE LABOR FOR THREE USED MODULES TO BE INSTALLED BEFORE THE ABS SYSTEM WORKED PROPERLY. FORD DEALERS CONTINUE TO SELL 2007 TO 2009 FUSION AND MILANS WITH THIS POTENTIAL DANGEROUS PROBLEM.
Air bags, Feb 28, 2018
TAKATA RECALL. DEALER COULD NOT PROVIDE A TIMEFRAME FOR FIXING. SAID HE DID NOT HAVE THE PARTS AND HAD NO WAY OF KNOWING WHEN THEY WOULD COME IN.
Air bags, Feb 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCMAHON FORD AT (203) 838-4801 (1 MAIN ST, NORWALK, CT 06851) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 26, 2018
2007 FORD FUSION. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. CONSUMER HAS ANOTHER COMPLAINT RELATING TO THIS VEHICLE IN ARTEMIS. *LD *JS
Air bags, Feb 21, 2018
TL* THE CONTACT'S DAUGHTER OWNS A 2007 FORD FUSION. THE CONTACT'S DAUGHTER DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FORD'S CUSTOMER SERVICE STATED THAT THE LETTER WAS SENT TO THE ADDRESS IN WEST PALM BEACH, FL IN DECEMBER OF 2017; HOWEVER, THE CONTACT STATED THAT HIS DAUGHTER RESIDED IN PALM SPRINGS, FL. THE CONTACT WAS INFORMED BY FORD'S CUSTOMER SERVICE SUPERVISOR THAT THE MANUFACTURER WOULD ONLY SEND ONE RECALL NOTICE TO THE ADDRESS ON FILE.
Air bags, Feb 21, 2018
TAKATA RECALL - RECEIVED A LETTER FROM FORD MOTOR CO. DEARBORN, MICHIGAN REGARDING "SAFETY RECALL 17S01" IN MARCH 2017, BUY NOTHIING HAS BEEN DONE, I CALLED THE DEALER DELACY FORD, THEY SAID FORD WOULD NOTIFY ME WHEN PARTS ARE AVAILABLE, IT WILL BE A FULL YEAR NEXT MONTH. WHAT'S TAKING SO LONG? DANGERIOUS
Service brakes, Feb 19, 2018
THE BRAKES WENT SOFT WHILE APPROACHING A RED LIGHT AND I COULD NOT STOP. IT FELT LIKE THEY 'BLEW OUT' AND THEY MADE A LOW PITCH SCRATCHING NOISE. THE LIGHT THEN TURNED GREEN, PREVENTING AN ACCIDENT. I TOOK THE CAR INTO THE FORD DEALERSHIP AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THIS IS A DESIGN-FLAW ON FORD'S PART, AND NOT A ROUTINE MAINTENANCE ISSUE.
Air bags, Feb 16, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (H. MILLER FORD LINCOLN DRAPER, 11442 LONE PEAK PKWY, DRAPER, UT 84020) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Wheels, Seats, Other or unspecified, Feb 16, 2018
1. DASHBOARD COMPARTMENT KNOB BROKE OFF. 2. DRIVER'S INTERIOR DOOR KNOB BROKE OFF. 3. DRIVER'S SEAT THE SEAMS CAME APART. 4. DIVER'S EXTERIOR MIRROR FELL OFF, HAD IT REPLACED BUT THE KNOB INSIDE ON DOOR PANEL DOES NOT WORK FOR IT, OR DOES THE DEFROST FOR THAT MIRROR WORK ANY MORE. NEED PICTURES WILL EMAIL THEM ASAP
Electrical system, Visibility, Air bags, Seat belts, Structure, Latches/locks/linkages, Tires, Seats, Service brakes, Engine, Feb 16, 2018
THE DASHBOARD AROUND AIRBAG PORTION HAS COME APART AND IS RISING UP ALL THE WAY ACROSS THE DASHBOARD. PASSENGERS' SIDE THE SEAT BELT LIGHT AND SEAT BELT BUZZER GOES OFF. HAVE NOTIFIED FORD. NO COMPENSATION. DO NOT HAVE PICTURES AVAILABLE, BUT IF NEEDED WILL EMAIL THEM ASAP. THE CONSUMER STATED THERE WERE TOXIC GASES LEAKING FROM THE AIRBAG COMPARTMENT WHICH TAMPERED WITH THE ADHESIVE ON THE DASHBOARD. THE DASHBOARD BEGAN TO BUBBLE UP AROUND THE COMPARTMENT. THE SEATBELTS WOULD NOT RELEASE. THE CONSUMER'S GRANDCHILD HAD TO WRIGGLE OUT FROM UNDER THE SEAT BELT. THE SEATBELT HAD TO BE UNSCREWED FROM THE FLOOR TO RELEASE THE PRESSURE ON IT. THE INTERIOR DASHBOARD LIGHT, RADIO, CLOCK, MILEAGE, AND CD PLAYER WOULD NOT OPERATE. THE ENGINE LIGHT ILLUMINATED, THE DRIVER'S SEAT SEAMS BEGAN SEPARATING, THE BRAKES STICK, THE INTERIOR DOOR HANDLES BROKE OFF, THE REARVIEW FELL OFF WHILE DRIVING, AND THE TIRES HAD A CONSTANT LEAK. *JS
Air bags, Feb 13, 2018
TAKATA RECALL I RECEIVED A NOTICE FROM FORD NOTIFYING ME OF A RECALL FOR MY PASSENGER SIDE AIRBAGS. I HAVE CONTACTED MY FORD SERVICE CENTER 2 TIMES TO RECTIFY THE PROBLEM. BOTH TIMES I HAVE BEEN TOLD THAT THEY DO NOT HAVE THE CAPACITY TO FIX THE PROBLEM. THE MOST RECENT TIME THAT I CONTACTED FORD, I WAS TOLD THAT THEY MAY NOT BE ABLE TO FIX THE PROBLEM FOR MONTHS OR EVEN YEARS. THEY SAID THEY ARE PRIORITIZING IT BY CAR TYPE AND LOCATION OF CAR.
Service brakes, Feb 7, 2018
AFTER THE ABS ENGAGED ON THE CAR ON SOME ICE (GOING APPROXIMATELY 20MPH) THE BRAKE PEDAL SANK NEARLY TO THE FLOOR. NOW I HAVE NO ABS AND THE PEDAL SINKS TO ABOUT 2 INCHES ABOVE THE FLOOR BEFORE BRAKING STARTS. I HAVE HAD THE LINES AND MASTER CYLINDER LOOKED AT AND THEY WERE FINE. THE DEALER BELIEVES IT IS THE ABS PUMP THAT HAS A STUCK VALVE. APPARENTLY THIS IS NOT UNCOMMON AND NEEDS TO BE A RECALL NOT JUST AN EXPENSIVE REPAIR BILL FOR SOMETHING THAT COULD KILL PEOPLE.
Air bags, Feb 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (JIM O'NEAL FORD, 516 S INDIANA AVE, SELLERSBURG, IN 47172) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Structure, Feb 5, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG WAS POKING FROM THE COMPARTMENT AND THE SEAM WAS DETACHED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER OF WEST BEND, 3021 W WASHINGTON ST, WEST BEND, WI 53095). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WAIT UNTIL THE PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TT *TR
Air bags, Feb 4, 2018
RECEIVED A LETTER IN MARCH OF 2017 AND STILL HAVE NOT HEARD ANYTHING FROM ANYONE. IF THIS IS SUCH A DANGEROUS SITUATION I AM NOT UNDERSTANDING WHY IT HASN'T BEEN FIXED YET?
Air bags, Jan 31, 2018
FORD MOTOR COMPANY: PASSENGER FRONTAL AIR BAG INFLATOR MAY RUPTURE. THE VEHICLE HAS BEEN UNDER RECALL FOR OVER A YEAR WITH NO PARTS OR SOLUTION YET AVAILABLE, FORCING ME TO DRIVE AN UNSAFE VEHICLE FOR WORK PURPOSES AS I DO NOT HAVE ANOTHER VEHICLE AVAILABLE TO USE FOR TRANSPORTATION.
Air bags, Jan 26, 2018
RECALL 16S26 / NHTSA 16V-384 FOR MY 2007 FORD FUSION WAS ISSUED IN JULY 2016. THE RECALL IS REGARDING THE PASSANGER SEAT AIRBHAG OF THIS VEHICLE. AFTER OVER 18 MONTHS I HAVE NOT BEEN CONTACTED TO HAVE THE AIRBAG REPLACED. THIS NEEDS TO BE REPAIRED ASAP DUE THE FACT THAT NOT HAVING ANYONE USE THE PASSANGER SEAT IS UNACCEPTABLE. DECEMBER 2017 I WAS NOTIFIED THE PARTS ARE DELAYED AND TO ANTICIPATE BEING NOTIFIED IN THE SPRING OF 2018. THIS DELAY IS UNREASONABLE.
Air bags, Jan 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING AND THEN REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 25, 2018
TAKATA RECALL WE RECEIVE A LETTER ALMOST A YEAR AGO ABOUT THE RECALL AND NOTHING HAS BEEN DONE TO RESOLVE THIS. I FEEL THAT IT HAS NOT BEEN HANDLED IN A TIMELY MANNER.
Air bags, Jan 24, 2018
TAKATA RECALL I RECEIVED NOTICE OF THIS RECALL OVER A YEAR AGO INITIALLY AND AM YET TO HAVE RECEIVED ANY FURTHER NOTICE OF REMEDY OR POTENTIAL REMEDY. THE RECOMMENDATION FROM FORD IS TO NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT WHICH HAS RESULTED IN REDUCED USE OF MY OWN PROPERTY.
Air bags, Jan 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.