2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,064 reports, newest first.
Air bags, Dec 14, 2017
TAKATA RECALL - NOTIFIED IN JUN OF 2016 OF RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS ARRIVED. REACHED OUT TO LOCAL FORD DEALER IN CHARLOTTE, NC AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS ARRIVED. MOVED TO ALABAMA IN JULY, 2017. REACHED OUT TO LOCAL FORD DEALER AND CONTINUE TO BE TOLD THAT PARTS FOR THE AIRBAG RECALL HAVE NOT BEEN PROVIDED BY THE MANUFACTURER. WILL THE AIRBAGS GET REPLACED? WHAT RISK IS THERE TO CONTINUE TO USE THE VEHICLE?
Air bags, Dec 12, 2017
TAKATA RECALL. THIS CAR WAS RECALLED ON JULY 2016 AND FORD HAS NOT FIXED THE PROBLEM. I HAVE OPENED A COMPLAINT WITH FORD, CASE NUMBER CAS13704183. FORD STATES THAT THEY DO NOT HAVE A SOLUTION TO THE PROBLEM.
Air bags, Dec 12, 2017
TAKATA RECALL - PASSENGER AIRBAG IS CAUSING A RUPTURE IN DASHBOARD AND AIRBAG INDICATOR LIGHT IS ALWAYS ON
Air bags, Dec 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WITT AUTO SALES AT (715) 854-7404 (10 US-141, CRIVITZ, WI 54114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT NOTICED THAT THE TOP SEAL OF THE FRONT PASSENGER SIDE AIR BAG (ABOVE THE GLOVE COMPARTMENT) WAS CRACKED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 11, 2017
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOB SIGHT FORD (610 NW BLUE PKWY, LEE'S SUMMIT, MO 64063, PHONE:(816) 524-6550) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 9, 2017
TAKATA INFLATORS. I HAVE BEEN NOTIFIED OF THIS RECALL SINCE MARCH, 2017 AND THERE IS STILL NOT A REMEDY SOLUTION TO THIS PROBLEM. I AM VERY DISAPPOINTED OF THE LACK OF SPEED AND, AS A RESULT, LACK OF CONCERN THAT WHOEVER IS IN CHARGED OF FIXING THIS PROBLEM HAS. THANKFULLY MY FAMILY AND I HAVE NOT BEEN IN AN ACCIDENT, BUT I WOULD LIKE TO HAVE MY CAR FIX AS SOON AS POSSIBLE. 2017 IS ALMOST OVER AND THIS RECALL HAS BEEN ALMOST IN EFFECT FOR A YEAR - SOMETHING THAT IT'S COMPLETELY UNACCEPTABLE.
Air bags, Dec 9, 2017
TAKATA RECALL, I'VE CHECK WITH SEVERAL DEALERSIPS IN MY AREA ABOUT THE RECALL FOR OUR VEHICLE. THEY ARE TELLING ME THERE IS STILL NOT A FIX FROM THE MANUFACTURER. I UNDERSTAND THERE IS A LOT OF VEHICLES AFFECTED BUT I'VE SEEN OTHER MANUFACTURER FIXING THE RECALL FOR THE AIRBAGS. WHY HASN'T FORD MOTOR CO. COME UP WITHA SOLUTION FOR THEIR VEHICLES UNDER THIS RECALL, THIS IS A VERY SERIIOUS PROBLEM.
Air bags, Dec 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BIONDI LINCOLN AT (412) 856-1200 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 9/18/18*JB
Service brakes, Dec 7, 2017
MY PROBLEM IS EXACTLY AS DESCRIBED IN THE OPEN INVESTIGATION NHTSA ACTION NUMBER PE16017 CALLED "EXTENDED BRAKING DISTANCE". AFTER ENGAGING THE ABS DUE TO ICY AND SNOWY CONDITIONS, MY BRAKE PEDAL BECAME VERY "SOFT" AND ALMOST GOES TO THE FLOOR. THE TYPICAL BRAKING CHARACTERISTICS ARE CHANGED DRAMATICALLY, MUCH GREATER FORCE AND DISTANCE ARE REQUIRED TO STOP THE CAR. THIS IS VERY REPEATABLE. PUMPINT THE BRAKES DID NOT IMMEDIATELY HELP, BUT EVENTUALLY THE PEDAL DID COME BACK TO THE NORMAL POSITION. DURING THE SUMMER OF 2017 I MUST HAVE HAD THE SAME PROBLEM WITHOUT REALIZING IT, THE SHOP REPLACED MY MASTER CYLINDER BUT AS OF YESTERDAY IT'S OBVIOUS CHANGING THE MASTER CYLINDER DID NOT HELP. I SEE THIS AS A MAJOR SAFETY ISSUE, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR AGAIN UNTIL THIS IS FIXED.
Air bags, Dec 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (BEASLEY FORD IN YORK, PA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 6, 2017
TAKATA RECALL - STILL WAITING FOR AN AIRBAG REPLACEMENT AS OF 12/6/2017
Air bags, Dec 6, 2017
RE: TAKATA AIRBAG. IN JUNE 2016 I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL. I NEVER HEARD FROM MY DEALER. I CALLED THEM TODAY AND WAS TOLD THEY ARE ON BACKORDER WITH NO DELIVERY DATE IN SITE. I ALSO RECEIVED NOTICE OF THE FILING FOR BANKRUPTCY BY TAKATA. CAN YOU PLEASE LET ME KNOW WHAT THE DEPARTMENT OF TRANSPORTATION IS DOING ABOUT THIS. ALSO, IS IT SAFER TO DISENGAGE THE PASSENGER SIDE AIRBAG. THANK YOU.
Air bags, Dec 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAU CLAIRE FORD LINCOLN, 2909 LORCH AVE, EAU CLAIRE, WI 54701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 6, 2017
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAAG FORD SALES (405 E EADS PKWY, GREENDALE, IN) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD NOT PERFORM THE REPAIR UNTIL THEY HEAR FROM NHTSA. THE CONTACT WAS PROVIDED CASE NUMBER: 11847996-N76Z1. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Air bags, Dec 5, 2017
TAKATA RECALL
Air bags, Dec 5, 2017
THERE ARE NO PARTS AVAILABLE UNTIL MID NEXT YEAR (PER CAR DEALERSHIP)
Air bags, Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN MARCH OF 2017. THE DEALER (LITHIA FORD OF KLAMATH FALLS, 2833 WASHBURN WAY, KLAMATH FALLS, OR 97603) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Dec 5, 2017
TAKATA RECALL I TRIED TO GET AIRBAG REPLACED SEVERAL TIME WITH NO LUCK. DEALERSHIP IS SAYING THAT THEY DO NOT HAVE THE AIRBAG IN STOCK.
Air bags, Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD ( 1636 DOGWOOD DR SE STE 1, CONYERS, GA 30013, (770) 922-2700) AND FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 4, 2017
TAKATA RECALL... CALLED DEALER (ROY O'BRIEN FORD SERVICE) REGARDING NHTSA RECALL NUMBER 17V024, MANUFACTURER RECALL NUMBER 17S01 AND THEY ARE CLUELESS AS TO WHEN THIS ISSUE WILL BE ADDRESSED OR WHEN PARTS WILL BECOME AVAILABLE.
Air bags, Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JIM CLICK FORD LINCOLN EAST TUCSON, 6244 E 22ND ST, TUCSON, AZ 85711, (888) 563-3932) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 3, 2017
TAKATA RECALL; I HAVE BEEN TRYING SINCE JUNE 2016 TO GET MY GRANDDAUGHTERS CAR 'S AIRBAGS REPLACED. THE CAR HAS BEEN RECALLED AND WE CONTINUE TO RECEIVE NOTICES. I RECENTLY RECEIVED THE LEGAL NOTICE FROM TK HOLDINGS CO, INC. TO CONTACT YOUR ENTITY TO TRY TO RESOLVE THIS IMPORTANT SAFETY ISSUE. WE WOULD BE DEVASTATED IF SOMETHING HAPPENED TO MY GRANDDAUGHTER WHILE IN HER CAR DUE TO FAULTY AIRBAGS. OUR CAR DEALER, DUPRATT FORD IN DIXON, CA. SAYS THEY STILL DO NOT HAVE THE PARTS TO REPLACE THE AIRBAGS WITH. PLEASE HELP ME GET THIS RESOLVED. SHE COMMUTES TO SCHOOL AND BAG 15 MILES EVERYDAY. THANK YOU.
Air bags, Dec 2, 2017
"TAKAT RECALL" I RECEIVED A NOTICED FROM FORD DATE JULY, 2016 REGARDING AN IMPORTANT SAFETY RECALL FOR MY FRONTAL PASSENGER AIRBAG INFLATOR. I CALLED TO SEE WHEN I COULD BRING MY VEHICLE IN AND I WAS TOLD THAT THEY WILL SEND OUT A NOTIFICATION WHEN THE PARTS WERE AVAILABLE. A FEW MONTHS WENT BY AND I CALLED AGAIN AND WAS TOLD THE SAME STORY, PARTS WERE STILL NOT IN AND I WOULD BE NOTIFIED. MY MOST RECENT CALL WAS ON 10/31/17, TO COMPLAIN THAT THEY STILL HAVE ME DRIVING IN A DEATH TRAP WITH MY CHILDREN ON A DAILY BASIS AND THE WOMAN I SPOKE WITH SAID THAT THE PARTS WERE ON BACKORDER AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. SHE ALSO INFORMED ME THAT NOT ONLY IS MY PASSENGER SIDE A RECALL BUT ALSO, MY DRIVER AIRBAG IS FAULTY AS WELL!!! I'M DON'T KNOW WHAT TO DO AT THIS POINT BECAUSE OBVIOUSLY FORD DOES NOT CARE ABOUT THEIR CUSTOMERS AND I TRY NOT TO DRIVE MY CAR TOO OFTEN DUE TO THE FACT THAT IT IS A DEATH TRAP AT THIS POINT. I JUST WANT TO KNOW WHAT I CAN DO AT THIS POINT TO GET THE SITUATION RECTIFIED?
Air bags, Dec 1, 2017
TAKATA RECALL, I HAVE RECEIVED A LETTER FROM FORD MOTOR ON MY VEHICLE AIRBAG RECALL SINCE JAN, 2017 UNTIL NOW THEY STILL DIDN'T HAVE PARTS.