2007 Ford Fusion

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,064

Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.

Primary concernAir bags615 reports · 58% of complaints
Owner complaints1,064Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags615
  2. Service brakes150
  3. Power train74
  4. Structure73
  5. Engine56
  6. Electrical system55
  7. Other or unspecified36
  8. Vehicle speed control35

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  5. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints

1,064 reports, newest first.

  1. Air bags, Oct 28, 2017

    TAKATA RECALL -- I RECEIVED A NOTICE DATED JUNE 2016 ABOUT HAVING THE PASSENGER AIRBAG REPLACED. I'VE NOT RECEIVED ANY FURTHER COMMUNICATION. I'VE CALLED THE DEALERSHIP SEVERAL TIMES TO BE TOLD THEY DO NOT HAVE THE PARTS YET. I THINK A YEAR AND 4 MONTHS IS PLENTY OF TIME TO GET PARTS.

  2. Air bags, Oct 28, 2017

    TAKATA RECALL. AS OF TODAY 10/28/2017, THE FORD DEALER HAS INFORMED ME THEY STILL DON'T HAVE THE NEW PARTS TO RESOLVE THIS RECALL. I NEED THE DEFECTIVE PARTS REPLACED.

  3. Air bags, Oct 28, 2017

    TAKATA RECALL - ALMOST 17 MONTHS AFTER THE RECALL WAS ISSUED THE STATUS IS STILL: RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

  4. Air bags, Oct 27, 2017

    TAKATA RECALL...RECIEVED A SAFETY RECALL FROM FORD IN MAY 2016 I CALLED THEY SAID THEY WOULD CALL WHEN THEY HAVE THE PARTS. IT'S NOW OCT 2017 & THEY SAY THEY ARE STILL WAITING ON THEIR SUPPLIER FOR PARTS. I HAVE NOT BEEN IN AN ACCIDENT BUT I WOULD LIKE THIS REPAIRED, ACCORDING TO MY VIN # IT SAYS ITS EFFECTED.

  5. Air bags, Oct 27, 2017

    TAKATA RECALL/ THE PARTS ARE NOT AVAILABLE. AND THERE IS NO DELIVERY DATE. THE DATE FOR THE RECALL SHOWS JUNE 2016, WHY ARE WE JUST NOW BEING NOTIFIED? I HAVE A FAMILY AND WE TRAVEL DAILY, SO THIS IS A MAJOR CONCERN.

  6. Air bags, Oct 27, 2017

    TAKATA RECALL AFTER CONTACTING OUR FORD DEALERSHIP NUMEROUS TIMES, REPAIR PARTS ARE STILL UNAVAILABLE FROM TAKATA

  7. Service brakes, Oct 27, 2017

    FROM TIME TO TIME MY ABS BRAKE PEDAL GOES TO THE FLOOR UNEXPECTEDLY AND CAR IS HARD TO STOP. THE PEDAL STAYS SOFT FOR A PERIOD OF TIME OR DAYS AND THEN RETURNS TO IT'S NORMAL POSITION. I'VE TAKEN IT TO MY MECHANIC BUT THEY CAN FIND NOTHING WRONG. SOME THINGS NOT RIGHT AND IT SOUNDS SIMILAR TO THE PROBLEM WITH THE 2007 FUSION HYBRID BRAKE PROBLEM THAT WAS RESOLVED WITH CSP-10B13, TSB-09-22-11

  8. Air bags, Oct 27, 2017

    TAKATA RECALL I RECEIVED RECALL NOTICE 17S01 (NHTSA RECALL 17V-024) IN MARCH OF 2017. IT'S NOW SEVEN MONTHS LATER AND FORD HAS STILL NOT NOTIFIED ME THAT THE REPLACEMENT PART IS AVAILABLE.

  9. Air bags, Oct 27, 2017

    TAKATA RECALL - CARD IN MAIL, TELLING ME TO REGISTER / CHECK WEBSITE. WHEN VIN FOR FORD ENTERED AT PRIMECHECK AND NHTSA.GOV WEBSITES, RECALL NOTICE THERE. FOLLOWED STEPS CALLED DEALER AND WAS TOLD NO, FORD WOULD BE SENDING NOTICE FIRST, NOT TK HOLDINGS. O PARTS IN NORTHEAST, DOESN'T THINK YEAR OF CAR EFFECTED (2007), WARMER STATES GETTING PARTS FIRST, HE WILL CHECK FORD RECALL SITE. WHO DO I BELIEVE. MY VEHICLE INFORMATION STATES RECALL AND I HAVE BEEN NOTIFIED BY MAIL FROM TK HOLDING AKA TAKATA

  10. Air bags, Oct 26, 2017

    "TAKATA RECALL", I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN DEARBORN, MICHIGAN REGARDING A RECALL DATED MARCH 2017 INSTRUCTING ME TO WAIT FOR A FURTHER NOTICE FROM THEM INDICATING THAT THEY HAVE PARTS AVAILABLE TO ENABLE ME TO CONTACT MY LOCAL DEALER AND HAVE THE DEFECTIVE PARTS REPLACED FREE OF CHARGE. I AM STILL WAITING. I HAVE CONTACTED MY LOCAL DEALER AND WAS TOLD I WOULD GET A NOTICE FROM FORD MOTOR COMPANY. I AM GREATLY CONCERNED AS I DRIVE MY VEHICLE ABOUT 50 MILES DAILY TO WORK AND I DRIVE MY FIANCE MANY PLACES, ALL THE WHILE WORRIED THAT THE DEFECTIVE PART COULD CAUSE SCRAPNEL FLYING AT BOTH OF US OR THE ACTUAL AIRBAG NOT WORKING CORRECTLY IF NEEDED, POSSIBLY INJURYING OR EVEN KILLING ONE OR BOTH OF US OR ANYONE ELSE THAT HAPPENS TO BE IN THE CAR AT THE TIME. I FEEL THAT DESPITE A CHAPTER 11 BANKRUPTCY PROCEEDING (TK HOLDINGS INC.,ET AL - CHAPTER 11 CASE NO. 17-11375 BLS ) THAT FORD IS STILL ABLE TO GET REPLACEMENT KITS TO REMEDY THE DEFECT FROM TAKATA AS THEY ARE ONLY RESTRUCTURING AND WILL CONTINUE TO HAVE ENOUGH KITS TO REPLACE THE DEFECTS. FORD IS TAKING TOO LONG ON THIS MATTER WHEN PEOPLE'S SAFETY AND LIVES ARE AT RISK. THE REAL WORRY IS CAUSE FOR PUNITIVE DAMAGES FOR STRESS AND CRUEL AND INHUMANE TREATMENT DUE TO FORD 'S NEGLECT.

  11. Air bags, Oct 26, 2017

    TAKATA RECALL

  12. Air bags, Oct 26, 2017

    FORD NOTIFIED VIA LETTER OF RECALL ON JULY 2016. AS OF THIS DATE, 26 OCTOBER 2017 I HAVE NOT RECEIVED THE REQUIRED REPAIR.

  13. Air bags, Oct 26, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER SCHEDULED MORE THAN TWO APPOINTMENTS AND THEN LATER CALLED BACK TO STATE THAT THE PARTS WERE NOT AVAILABLE WITH NO ETA. THE DEALER (DANA FORD LINCOLN, 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. O *LN AIRBAG LIGHT ON DASHBOARD REMAINS ON UPDATED 9/13/18*JB

  14. Air bags, Oct 26, 2017

    TAKATA RECALL. RECEIVED NOTICE FROM FORD OF RECALL MARCH 2017 STATING THAT DEALER WOULD CONTACT ME. CONTACTED DEALER TO UPDATE TODAY AND WAS TOLD THAT DEALER IS NOT ORDERING THE PARTS AND THAT IF YOU NEED REPLACEMENT YOU HAVE TO GO INTO DEALER AND ORDER THE PART. NOW 7 MONTHS SINCE NOTICE AND NOTHING IS DONE.

  15. Air bags, Oct 26, 2017

    I HAVE BEEN ATTEMPTING SINCE 07/26/2016 TO HAVE MY AIRBAGS REPLACED BASED ON RECALL NOTICE. I HAVE REMAINED IN CONTACT WITH MY LOCAL FORD DEALERSHIP. I HAVE ALSO SPOKEN WITH FORD ON 01/03/2017. I HAVE BEEN TOLD MULTIPLE TIMES THERE IS NO PARTS AVAILABLE. THE ONLY RECOURSE I HAVE BEEN GIVEN IS 'YOU NEED TO SUE FORD'.

  16. Air bags, Oct 26, 2017

    TAKATA RECALL- LOCAL FORD DEALERSHIP WILL NOT REPAIR. SAYS COMPANY IS BANKRUPT.

  17. Air bags, Oct 25, 2017

    TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I HAVE PURCHASED THIS VEHICLE AND STILL HAVE NOT RECEIVED NOTIFICATION THAT A REMEDY FOR THE RECALL IS AVAILABLE.

  18. Air bags, Oct 25, 2017

    TAKATA RECALL I RECEIVED A NOTICE TO CONTACT MY LOCAL DEALERSHIP TO SCHEDULE A FREE REPAIR FOR A POTENTIALLY DEFECTIVE AIRBAG INFLATOR, BUT THE DEALERSHIP INDICATED THEY DO NOT HAVE ANY PARTS, SO I COULD NOT SCHEDULE A REPAIR.

  19. Air bags, Oct 25, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DOWNS FORD (360 HWY 37 E, TOMS RIVER, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  20. Air bags, Oct 24, 2017

    TAKATA RECALL: AIRBAGS I CALLED LARRY H. MILLER SUPER FORD SALT LAKE CITY 1340 SOUTH 500 WEST, SALT LAKE CITY (801) 488-1700 AND THEY TOLD ME THEY NEVER RECEIVED THE PARTS TO FIX THE CAR. NEVER HAVE HEARD ANYTHING SINCE. SOMETIME IN JULY OR AUGUST I CALLED.

  21. Air bags, Oct 24, 2017

    AIRBAG RECALL - I HAVE CALLED MULTIPLE DEALERSHIPS AND NO ONE HAS THE PARTS AVAILABLE TO FIX MY AIRBAGS. I HAVE BEEN CALLING FOR 2 YEARS ABOUT THIS ISSUE.

  22. Air bags, Oct 24, 2017

    I RECEIVED A NOTICE OF RECALL FOR THE AIR BAGS IN JUNE 2016 AT THAT TIME I WAS TOLD BY NORTH CENTRAL FORD IN RICHARDSON TEXAS THAT I WOULD RECEIVE A LETTER WHEN THEY HAD THE PARTS. OVER A YEAR LATER THEY STILL DO NOT HAVE THE PARTS. I CALLED TODAY AFTER RECEIVING A LETTER STATING I HAD TO HAVE THE REPAIRS MADE BY THE END OF THIS YEAR AND THAT TAKATA HAS FILED BANKRUPTCY. I WAS TOLD AGIN THE EXACT SAME THING THAT THEY DON'T HAVE THE PARTS AND I WILL RECEIVE A LETTER WHEN THEY DO.

  23. Air bags, Oct 24, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (CLASSIC FORD LINCOLN OF SHELBY, 1775 E DIXON BLVD, SHELBY, NC, 28152) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER TWICE, BUT THE CALL WAS DISCONNECTED. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/2/18*JB

  24. Air bags, Oct 24, 2017

    I RECEIVED A NOTICE LAST FALL, I HAVE CALLED THE DEALERSHIP TO HAVE AIRBAGS REPLACED MANY TIMES BUT AM TOLD THEY DO NOT HAVE AVAILABLE PARTS AND DO NOT KNOW WHEN MY AIRBAGS WILL BE REPLACED. THE PASSENGER SIDE AIRBAG LOCATION IS PULLING UP FROM MY DASH.

  25. Air bags, Oct 23, 2017

    "TAKATA RECALL" IT IS NOW GOING ON TWO YEARS SINCE I RECEIVED WORD OF THE FORD FUSION RECALL FOR AIRBAG INFLATORS. I JUST HEARD THAT TAKATA HAS FILED FOR BANKRUPTCY, CHAPTER 11. WHAT ARE WE SUPPOSED TO DO?