2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,064 reports, newest first.
Tires, Wheels, Sep 5, 2012
SE V6, TIRES: WHEN I INFLATE THE TIRES TO THE PRESSURE RECOMMENDED BY FORD ON THE DOOR STICKER, THE RESULT IS RAPID TIRE WEAR ON THE OUTSIDES OF THE TIRES (UNDER INFLATED). WHEN I INFLATE THE TIRES ACCORDING TO THE TIRE MANUFACTURERS RECOMMENDATION ON THE SIDEWALL, THE TIRES DO NOT WEAR OUT ON THE OUTSIDE (UNDER INFLATED), NOR IN THE MIDDLE (OVER INFLATED). FORD RECOMMENDS A TIRE PRESSURE THAT IS 9 PSI LOWER THAN THE TIRE MANUFACTURER RECOMMENDS. APPARENTLY THEY DID NOT LEARN FROM FIRESTONE THAT THE TIRES CAN FAIL DUE TO OVERHEATING WHEN THEY ARE UNDER INFLATED, RESULTING IN BLOW OUTS AT FREEWAY SPEED AND DEATHS DUE TO THE RESULTING ACCIDENTS. NOR DID THEY CHANGE THEIR WAYS AS A RESULT OF DAMAGE AWARDS FOR LAWSUITS DUE TO UNDER INFLATED FIRESTONE TIRE FAILURES. PERHAPS THE DAMAGE AWARDS WERE TOO SMALL. *TR
Structure, Latches/locks/linkages, Sep 5, 2012
INTERIOR DOOR LATCH (DRIVER'S DOOR) FAILS TO OPEN. I CANNOT GET OUT OF MY CAR WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. ALSO DOOR WILL NOT LOCK WHEN CAR IS LOCKED. I HAVE READ SEVERAL COMPLAINTS ON THIS NHTSA SITE AND OTHER FORUMS WITH NUMEROUS OTHER PEOPLE WHO ARE EXPERIENCING THE SAME PROBLEM WITH THEIR FORD FUSION. PLEASE INVESTIGATE THIS ISSUE AND INITIATE A RECALL IF WARRANTED ON THE INTERIOR DOOR LATCHES OF THE FORD FUSION. THIS IS INDEED A SAFETY CONCERN - ESPECIALLY IF SOMEONE MUST GET OUT OF THE CAR QUICKLY - ALSO LOCK FAILURE COULD BE SERIOUS SECURITY PROBLEM. *TR
Latches/locks/linkages, Sep 4, 2012
THE INTERIOR DOOR LATCHES ARE KNOWN TO FAIL PREMATURELY DUE TO A DESIGN DEFECT. UPON FAILURE THE DOOR CANNOT BE OPENED WHICH CAN CAUSE A HAZARD IN AN EMERGENCY SITUATION SUCH AS A CAR FIRE OR ACCIDENT. *TR
Structure, Sep 3, 2012
I WENT TO GET OUT OF MY CAR WHEN I GOT HOME FROM WORK ON FRIDAY AND MY INSIDE DOOR HANDLE BROKE. LUCKILY I WAS PARKED AND AT HOME WHEN THIS OCCURRED. THIS COULD HAVE BEEN BAD IF IT WAS A SITUATION WHERE I HAD TO GET OUT OF THE CAR IN A HURRY AND WAS NOT ABLE TO. I THINK FORD SHOULD OFFER A RECALL ON THIS PROBLEM CAUSE THIS COULD BE A DEADLY SITUATION. *TR
Engine, Aug 26, 2012
I WAS DRIVING WITH MY FIANCE WHEN WE HEARD A LOUD METAL SNAPPING SOUND WITH A FEW DINGING SOUNDS. APPARENTLY THE IDLER PULLEY SNAPPED OFF AND BOUNCED AROUND CAUSING ME TO LOSE MY POWER STEERING. IT WAS A GOOD THING I WASN'T DRIVING TO FAST OR IT WASN'T TWO DAYS LATER AS WE WERE SUPPOSED TO BE DRIVING TO FORT KNOX, BECAUSE IT WOULD HAVE BEEN WORSE WITH IT SNAPPING OFF LIKE THAT GOING 70MPH. HAD A FRIEND HELP ME GET IT HOME WHERE I FOUND THE IDLER PULLEY WITH THE BOLT SNAPPED 3/4 OF THE WAY DOWN AND THE SERPENTINE BELT WITH A FEW MARKS ON IT FROM WHERE THE BOLT RUBBED AGAINST THE BELT. I'VE DONE SOME RESEARCH AND FOUND OUT THAT HAS BEEN HAPPEN FOR AWHILE NOW WITH OTHER FORD FUSIONS. SOME SAID THAT THEY HAD THIS ISSUE FIXED AND IT HAPPEN AGAIN. I REALLY THINK TO BE A SAFETY ISSUE THAT FORD SHOULD FIX BECAUSE IT SEEMS TO BE AN ISSUE WITH EITHER THE BOLT, THE AREA ON THE ENGINE BLOCK WHERE THE BOLT SITS, OR EVEN THE TENSION ON THE SERPENTINE BELT ITSELF CAUSING THE BOLT TO SNAP OFF LIKE THAT. *TR
Engine, Aug 21, 2012
SAME VEHICLE AS PREVIOUS COMPLAINT (WRONG YEAR SELECTED ON PREVIOUS COMPLAINT). THE VEHICLE IS A 2007 FORD FUSION SE V6 WITH SIX SPEED AUTOMATIC. WHILE ATTEMPTING TO MERGE, ANOTHER DRIVER WAS BLOCKING ME BY SPEEDING TO GET ALONGSIDE ME WHILE I WAS ON A MERGE LANE. THE OTHER DRIVER THEN MATCHED MY SPEED. I HIT THE BRAKES BECAUSE THE FUSION WILL NOT SLOW DOWN OTHERWISE. I THEN HIT FLOORED THE ACCELERATOR TO PREVENT ANOTHER VEHICLE FROM CLOSING THE GAP, AS HE WAS ATTEMPTING TO DO. THE CAR DID NOTHING FOR ABOUT 3 SECONDS EVEN THOUGH THE ACCELERATOR WAS ALL THE WAY TO THE FLOOR. THE RPM DID NOT CHANGE, THE SPEED DID NOT CHANGE AND I HAD TO HOLD THE ACCELERATOR TO THE FLOOR HOPING THAT THE VEHICLE WOULD RESPOND BEFORE THE NEXT CAR TRIED TO CUT ME OFF AND I RAN OUT OF MERGE LANE. DO NOT CALL, I WILL NOT GET ANY MESSAGES. *TR
Latches/locks/linkages, Aug 2, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE DOOR WAS OPENED BY RELEASING THE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE OR ENGAGING THE DOOR LOCK MECHANISM FIRMLY. IN ADDITION, THE REAR PASSENGER SIDE DOOR HANDLE EXHIBITED CRACKS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Air bags, Structure, Jul 20, 2012, crash
I AM FROM CALIFORNIA AND WAS DRIVING IN GLENDALE, ARIZONA AT 1:00 A.M. ON 06/30/12. THE SIGNAL I CAME TO WAS FLASHING RED. CROSS TRAFFIC HAD FLASHING YELLOW LIGHT. ASSUMING THE CROSS TRAFFIC ALSO HAD A RED FLASHING LIGHT (AS IN CALIFORNIA) I PROCEEDED THROUGH THE INTERSECTION. I WAS T-BONED BY A LARGE DELIVERY TRUCK. THE SIDE/CURTAIN AIRBAG DID NOT DEPLOY!! I SUSTAINED NUMEROUS INJURIES FOR WHICH I WAS HOSPITALIZED FOR 9 DAYS. NO ONE WAS IN THE CAR WITH ME, THANK GOD! A FEW DAYS AFTER THE ACCIDENT, I SPOKE WITH THE OFFICER THAT ARRIVED AT THE SCENE. HE TOLD ME THAT WHEN HE SAW THE AMOUNT OF DAMAGE TO MY CAR, HE THOUGHT HE WOULD BE "CALLING THE FATAL TEAM"....UPDATED 08-10-12 *BF FORD MOTOR COMPANY NEEDS TO DO A RECALL ON, NOT ONLY THE FUSION MODELS, BUT ON ALL OF THEIR CARS. I DO NOT TRUST FORD AND WILL NEVER OWN ONE AGAIN. I HAVE CONTACTED FORD REGARDING THIS ISSUE AND ALSO AN ATTORNEY, BUT I HATE TO THINK OF ALL THE OTHER DRIVERS OUT THERE WHO ASSUME THE AIRBAGS WORK IN THEIR CARS WHEN POSSIBLY THEY ARE DEFECTIVE. THE NUMBER OF CASES I'VE READ ABOUT SINCE MY ACCIDENT SHOCKS ME. FORD SHOULD HAVE DONE EVERYTHING THEY COULD AFTER THE FIRST INCIDENT. BE CAREFUL DRIVING YOUR VEHICLES...ESPECIALLY IF IT'S A FORD. GET YOUR AIRBAGS CHECKED ASAP!!!! *TR UPDATED 08/14/2012 *JS
Power train, Jul 18, 2012
I PURCHASED THIS CAR USED APPROXIMATELY A MONTH AGO. WHILE DRIVING AT LOWER SPEEDS, AROUND 30-40 MPH THE TRANSMISSION WILL NOT SHIFT OUT PROPERLY. GEARS GET STUCK AT 40 MPH AND CAR WILL NOT ACCELERATE IN TRAFFIC. THIS IS AN EXTREME SAFETY HAZARD AND LIABILITY. ENGINE LIGHT HAS NOT COME ON FOR THIS ISSUE EITHER. FORD NEEDS TO RECALL THESE VEHICLES AND REPLACE THE TRANSMISSIONS BEFORE A DEATH OCCURS AND/OR MAJOR LAWSUITS FILED. *TR
Structure, Jul 11, 2012
DASH PAD HAS SEPARATED AT EDGE OF PASSENGER AIRBAG. CAR HAS NOT BEEN IN ANY CRASHES OR ANY ABNORMAL ROUGH TREATMENT. DEALER LOOKED AT DASH AND SAID IT WAS NOT COVERED BY WARRANTY. THIS CAR HAS BEEN WELL TAKEN CARE OF, 1 OWNER CAR, SCHEDULED SERVICE DONE AT THE DEALERSHIP ONLY. THIS SEEMS TO BE A DEFECT THAT THE DEALER SHOULD FIX. *TR
Visibility, Structure, Jun 27, 2012
DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE. THIS IS A SAFETY ISSUE. IF I WERE NEEDING TO EXIT THE VEHICLE IN A HURRY, I COULD NOT. IF I WERE NOT ABLE TO ROLL DOWN THE POWER WINDOW, I WOULD NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. *TR
Power train, Jun 15, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION BEGAN TO SHIFT GEARS VIOLENTLY WITH HESITATION. THE VEHICLE WAS MANEUVERED INTO A PARKING LOT. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE CAUTIOUSLY AT THE REDUCED SPEED RATE OF 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ITEM NUMBER 10023866 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE TCM, PCM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,570.... UPDATED 07/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT GO INTO REVERSE. THE CONSUMER STATED THE VEHICLE SHIFTED HARD FROM 1ST TO 2ND GEAR. ONCE HE REACHED A HIGH SPEED, THE TRANSMISSION SHIFTED VERY VIOLENTLY, WHEN IT WAS TRYING TO SHIFT TO THE NEXT GEAR. THE CONSUMER WAS INFORMED THE VALVE TRAIN BODY LOCATED INSIDE OF THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $ 1,460. UPDATED 01/02/12
Structure, Jun 12, 2012
THE INTERIOR DRIVERS DOOR HANDLE DOES NOT OPEN THE DOOR. I HAVE TO UNLOCK THE DOOR MANUALLY & REACH TO THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. *TR
Power train, Vehicle speed control, Jun 12, 2012
I WAS DRIVING USING CRUISE CONTROL TODAY GOING 60 MPH ON A HIGHWAY WITH MY 2007 FORD FUSION. ALL OF A SUDDEN, I FELT THE CAR JOLT. I PRESSED THE GAS, BUT NOTHING HAPPENED AS IF THE CAR WAS IN NEUTRAL. I HAD TO COAST TO THE SIDE OF THE ROAD. I NOTICED THAT THE WARNING LIGHT IN THE SHAPE OF A WRENCH WAS ON. I TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE LIGHT WAS OFF AND THE CAR WORKED JUST FINE. I LOOKED UP THE DESCRIPTION OF THE LIGHT IN THE OWNER'S MANUAL AND IT SAID IT WAS RELATED TO A FAULT IN THE POWERTRAIN OR THROTTLE. I SAW WHERE SEVERAL PEOPLE HAVE REPORTED THIS EXACT PROBLEM WITH 2010 MODELS OF THE FUSION. I JUST HAD TO REPORT THAT IT HAPPENED ON MY 2007 MODEL AS WELL. I WILL BE TAKING IT IN TO GET LOOKED AT. THIS IS VERY DANGEROUS. I COULD HAVE WRECKED OR CAUSED AN ACCIDENT BECAUSE I COULD NOT CONTROL THE SPEED OF MY CAR AT THE TIME. SOMEONE WILL BE KILLED IF THIS PROBLEM IS NOT RESOLVED AND A RECALL ISSUED. I WAS REALLY SCARED. THERE NEEDS TO BE A RECALL. I WILL NOT BE USING CRUISE CONTROL UNTIL I AM CONFIDENT THAT MY CAR IS COMPLETELY FIXED. *TR
Structure, Jun 6, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE WAS CONTACT WAS TRAVELING 15 MPH WHEN THE FRONT DRIVER SIDE DOOR FLEW OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,927.
Electrical system, Jun 5, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE WOULD ACCELERATE SLOWLY. IN ADDITION, THE CONTACT MENTIONED THAT THE ENGINE COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Engine and engine cooling, Apr 24, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD NOISE EMITTED FROM THE ENGINE AND THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MALFUNCTION WAS CONTRIBUTED TO DEFECTIVE ENGINE CYLINDER COILS WHICH WERE IDENTIFIED AS NUMBERS FIVE AND SIX. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE PROBLEM. THE FAILURE MILEAGE WAS 49,582. UPDATED 06/05/12*LJ THE CONSUMER STATED THAT FURTHER INVESTIGATION SHOWED ENGINE FAILURE DUE TO COMPUTER SENDING TOO MUCH FUEL TO THE CYLINDERS. BOTH ENGINE AND COMPUTER WERE REPLACED. THE ORIGINAL DIAGNOSIS OF COIL FAILURE WAS INCORRECT. UPDATED 06/07/12 *JS
Suspension, Apr 15, 2012
FRONT SUSPENSION CREAKS AND SHAKES WHENEVER GOING OVER BUMPS, TURNING OR TRAVELING AT SPEEDS OVER 25 MPH. SAME DEFECTS STATED IN FORD TSB 06-24-7. *TR
Visibility, Apr 5, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT AIR WOULD NOT BLOW OUT FROM THE VENTS WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ENGINE BLOWER PLUG NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 92,000.
Structure, Mar 6, 2012
INSIDE DOOR HANDLE BECAME INOPERATIVE REQUIRING WINDOW TO BE LOWERED TO OPEN DOOR FROM OUTSIDE HANDLE. DEALER INSTALLED NEW DOOR HANDLE DUE TO INTERNAL HANDLE CABLE RETAINER BREAKING. THIS PART FAILURE CREATES A VERY UNSAFE CONDITION PREVENTING A FAST EXIT FROM VEHICLE IN AN EMERGENCY SITUATION. THIS IS UNACCEPTABLE. *TR
Engine and engine cooling, Feb 6, 2012, fire
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE AND STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE IGNITION COILS MALFUNCTIONED, CAUSING THE PCM TO BURN. AS A RESULT, BOTH THE IGNITION COILS, SPARK PLUGS AND PCM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,100.
Electrical system, Jan 31, 2012
TL*THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE BATTERY WAS JUMP STARTED AND THE VEHICLE BEGAN TO OPERATE FOR A SHORT PERIOD BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE BATTERY CONNECTORS WERE SEVERELY CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,055. UPDATED 03/14/12*LJ
Visibility, Nov 17, 2011
SINCE I BOUGHT THIS CAR, STREAKS APPEAR ON THE WINDOWS WHEN YOU OPEN AND CLOSE THEM. I ASKED THE DEALER ABOUT THIS DURING AN OIL CHANGE AND SHOWED HIM FIRST HAND HOW THE WINDOW WAS SPOTLESS AND THEN I LOWERED IT AND RAISED IT AND IT HAD VERTICAL STREAKS FROM ONE SIDE TO THE OTHER. HE TOLD ME HE HAD HEARD THIS FROM OTHER FUSION OWNERS AND UNLESS FORD ISSUED A RECALL THAT IT COULD GET COSTLY TO HAVE IT FIXED. I AVOID OPENING THE WINDOWS BECAUSE THOSE STREAKS ARE DISTRACTING ON SUNNY DAYS AND CAN GIVE THE APPEARANCE OF SOMETHING BEING THERE THAT ISN'T WHEN TURNING YOUR HEAD TO LOOK OR LOOKING THROUGH THE SIDE MIRRORS. MY DAD JUST BOUGHT A FORD F-250 AND HIS DOESN'T DO THIS SO MAYBE IT'S THE PARTS THAT FORD USES ON THIS VEHICLE THAT CAUSE THE PROBLEM. *TR
Engine and engine cooling, Power train, Nov 17, 2011
MY TRANSMISSION WAS ACTING FUNNY AND THE CHECK ENGINE LIGHT HAD COME ON EARLIER IN THE DAY BUT WENT AWAY. I TOOK MY CAR TO FORD AND WAS TOLD THE CHECK ENGINE LIGHT WAS FROM THE GAS CAP AND THEY COULDN'T GET THE PROBLEM WITH THE TRANSMISSION TO DUPLICATE. THE CAR'S RPM'S STAY UP AROUND 2000 RPM'S ON A COLD START AND THE WHEN SHIFTING GEARS THEY WILL GO UP TO AROUND 3 AND HOLD FOR A LONG PERIOD OF TIME BEFORE IT SHIFTS. I DROVE A MANUAL FOR 12 YEARS AND I KNOW THAT THIS SHOULD NOT HAPPEN WITH AN AUTOMATIC TRANSMISSION. I SHOWED THE DEALER THE TSB CONCERNING THE RPM ISSUE BUT THEY DIDN'T CARE. I STARTED RESEARCHING THE ISSUE ONLINE AND HAVE FOUND THIS IS A GROWING PROBLEM. I JUST WONDER HOW MANY PEOPLE HAVEN'T MADE THEIR VOICES HEARD OR HAVEN'T EXPERIENCED THE ISSUE YET. FORD NEEDS TO FIX THIS PROBLEM WITH THE TRANSMISSION BEFORE IT GETS SOME KILLED. *TR
Power train, Nov 9, 2011
MY CAR STOPPED SHIFTING GEARS ON ME AND THE WARNING LIGHT DID NOT COME ON I TOOK IT TO DIFFERENT MECHANICS AND THEY SAID MY TRANSMISSION WAS GOING OUT AND MY CAR IS TO NEW FOR THE TRANSMISSION TO BE GOING OUT. *TR