2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,064 reports, newest first.
Latches/locks/linkages, Dec 23, 2010
2007 FORD FUSION SEL AWD; HOOD LATCH REPEATEDLY RELEASES, SOMETIMES AT FREEWAY SPEEDS AND SOMETIMES WHILE CAR IS PARKED AND WHEN RETURNING TO A LOCKED VEHICLE NOTICE THE HOOD IS "POPPED" AND ONLY SAFETY LATCH IS HOOKED. I AM SOMEWHAT FEARFUL THAT AT SOME POINT THE SECONDARY LATCH MIGHT FAIL AT SPEED AND CAUSE INJURY OR FATALITY. *LN
Steering, Electrical system, Dec 19, 2010
I PARKED MY 2007 FORD FUSION AT MY HOUSE AND I WAS UNABLE TO REMOVE MY KEY FROM THE IGNITION. MY STEERING WHEEL WOULD NOT LOCK. I MADE SURE THAT MY CAR WAS IN PARK, AND STILL MY KEY WOULD NOT COME PUT OF THE IGNITION. MY BOYFRIEND DISCONNECTED THE BATTERY, AND TRIED TO TURN THE KEY BACKWARDS AND THIS WAS THE ONLY WAY THE KEY COULD COME OUT. WE REPLACED THE IGNITION SWITCH, AND THE IGNITION SWITCH SENSOR AND IT STILL NOT WORKING. I WOULD LIKE FOR THIS TO BE REPORTED AND I WOULD LIKE TO KNOW HOW TO FIX THE PROBLEM. *TR
Steering, Nov 30, 2010
TL*THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY IN THE OPPOSITE DIRECTION IN WHICH SHE WOULD TURN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 28,300. THE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, Nov 15, 2010
ON OCTOBER 1, 2010 I WAS DRIVING MY 2007 FORD FUSION THAT I BOUGHT NEW IN NOVEMBER 2007. WHEN I CAME TO A STOP SIGN AND TRIED TO TAKE OFF THE TRANSMISSION LIGHT AND THE WRENCH LIGHT CAME ON. FROM THEN ON THE THESE LIGHTS ALWAYS APPEAR WHILE DRIVING. ALSO, THE MESSAGING CENTER READS "ODOMETER DATA ERROR" AND THE SPEEDOMETER IS NO LONG FUNCTIONING PROPERLY. THE CAR DO NOT SHIFT PROPERLY. THE RPM WAS VERY HIGH EVERY TIME THAT THE CAR TRY TO CHANGE GEARS. I TOOK THE CAR TO THE DEALERSHIP WERE I PURCHASED IT ON NUMEROUS OCCASIONS BEFORE THIS HAPPENED BECAUSE THE CAR WOULD STALE WHEN TAKEN OFF AND SOMETIMES IT WOULD JUST SHUT DOWN. EVERY TIME I TOOK IT BACK I WAS TOLD THAT THERE WEREN'T ANYTHING WRONG WITH THE CAR. NOW THAT THE WARRANTY IS EXPIRED I WAS THEN TOLD THAT THE TRANSMISSION SPEED SENSOR AND THE MAIN WIRE COMPONENT NEEDED TO BE REPLACED. *TR
Service brakes, Hydraulic, Air bags, Seat belts, Nov 12, 2010, crash
TL*THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY SWERVED INTO ANOTHER LANE. THE BRAKES LOCKED WHEN PRESSURE WAS APPLIED AND THE VEHICLE BEGAN TO SPIN UNCONTROLLABLY. WHEN THE BRAKES WERE ENGAGED THERE WAS A CLICKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WOULD NOT SLOW DOWN AND ACCELERATED UP AN EMBANKMENT AND INTO A DIRT MOUND. THE SEAT BELT FAILED TO SECURE THE CONTACT AND CAUSED HER TO FORCEFULLY STRIKE THE WINDSHIELD AREA. THE CONTACT SUSTAINED EYE, NECK AND BACK INJURIES. THE AIR BAGS FAILED TO DEPLOY DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED AND TOWED TO A COLLISION CENTER. THE FAILURE MILEAGE WAS 41,096.
Exterior lighting, Oct 28, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD NOT ALLOW HER SEE BEYOND TEN FEET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,000.
Structure, Latches/locks/linkages, Oct 25, 2010
INSIDE DRIVER DOOR HANDLE BROKE, CAN'T OPEN THE DOOR FROM THE INSIDE. CAR HASN'T BEEN FIXED AS OF YET. *TR
Power train, Oct 8, 2010
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE AUTOMATIC TRANSMISSION EXHIBITED AN UNUSUAL NOISE AND THEN KICKED INTO GEAR, CAUSING THE VEHICLE TO INDEPENDENTLY DECELERATE. THE CONTACT WAS UNABLE TO GET THE VEHICLE BACK INTO GEAR AND THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC SHOP WHO ADVISED THE CONTACT THAT THE TRANSMISSION CONTROL VALVE BODY HAD WORN OUT AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO HAVE AN AUTHORIZED DEALER REPAIR THE TRANSMISSION AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Service brakes, Hydraulic, Oct 3, 2010
I HAVE JUST SPENT $230 TO HAVE THE REAR BRAKE DISKS REPLACED ON MY 2007 FORD FUSION. THEY WERE SO PITTED FROM CORROSION THAT THEY MADE A TERRIBLE NOISE WHEN THE BRAKES WERE APPLIED. THEY MIGHT EVEN HAVE BEEN A SAFETY HAZARD FOR ALL I KNOW. THE FRONT ONES WERE REPLACED A MONTH AFTER I BOUGHT THE CAR NEW IN 2007 FOR THE SAME REASON. THE CAR HAS BEEN DRIVEN A MERE 20,000 MILES. THE MECHANIC TELLS ME THAT THE FRONT DISKS WILL PROBABLY NEED REPLACEMENT AGAIN IN A YEAR OR TWO. FURTHER, HE TELLS ME THAT IT DIDN'T MATTER THAT THE WARRANTY PERIOD WAS PAST ( BY A COUPLE OF MONTHS), BECAUSE THIS IS CONSIDERED A "WEAR" PROBLEM AND, THEREFORE, NOT COVERED BY THE WARRANTY. IS MY EXPERIENCE UNIQUE AMONG FUSION OWNERS? I BET NOT. CLEARLY, FORD HAS DROPPED THE BALL ON ITS BRAKE DISK MATERIALS SPECIFICATION. I WILL CERTAINLY LOOK AT OTHER BRANDS BEFORE I EVEN CONSIDER BUYING ANOTHER FORD. *TR
Steering, Power train, Sep 22, 2010, crash
2007 FORD FUSION 4 CYLINDER, MANUAL TRANSMISSION. EXTREMELY DIFFICULT TO CONTROL IN WINTER WEATHER. I HAVE DRIVEN OTHER MANUAL TRANSMISSIONS ON SNOW AND ICE WITH NO PROBLEMS. THIS CAR IS TERRIBLE. I LOST CONTROL ONCE TRAVELING ABOUT 20 MPH AND DID $2000 FRONT END DAMAGE. SUDDENLY, THE FRONT WENT SLIGHTLY LEFT AND THE REAR WENT TO THE RIGHT AS I SPUN AROUND, HIT A MAILBOX POST AND BARELY MISSED A TELEPHONE POLE. OTHERWISE I LIKE THE CAR EXCEPT FOR THE NOISY 4 CYLINDER ENGINE (OVER 60 MPH). *TR
Power train, Aug 23, 2010
TOOK 2007 FORD FUSION IN UNDER WARRANTY THREE TIMES STATING IT WAS SHIFTING HARD, RPMS WERE HIGH AND THAT FELT THERE WAS A PROBLEM WITH THE TRANSMISSION. AFTER BEING DISMISSED EACH TIME THE WARRANTY LAPSED AND THE CAR LOST THE TRANSMISSION IN THE MIDDLE OF THE FREEWAY. AS THIS WAS A REPORTED PROBLEM ON MY SERVICE RECORDS, TRIED TO GET FORD TO COVER THEIR PRODUCT AND SHOW CUSTOMER LOYALTY WITH NO AVAIL. LUCKY TO BE ABLE TO GET OUT OF THE MIDDLE OF THE FREEWAY WHEN THE CAR HAD NO ACCELERATION OR POWER BEHIND IT. STARTED TAKING VEHICLE IN JUNE 2009, THEN DEC 2009 AND LASTLY IN FEB 2010. AFTER BEING DISMISSED 3 TIMES I CONTINUED NORMAL DRIVING CONDITIONS SINCE THE CAR WAS DEEMED TO BE "NORMAL" NOW IT DOES NOT HAVE 2ND OR 4TH GEAR. *TR
Power train, Aug 21, 2010
WHILE TRAVELING FROM CANYON TO NORRIS IN YELLOWSTONE NATIONAL PARK, I ATTEMPTED TO CONTROL THE SPEED OF THE VEHICLE MANUALLY WHILE CLIMBING A STEEP HILL, BUT FOUND IT IMPOSSIBLE. THE DESIRED SPEED WAS 45, WHICH IS THE MAXIMUM SPEED IN YELLOWSTONE. THE THROTTLE HAS A DELAY OF ABOUT ONE SECOND, SO IT IS CONTINUALLY 1 SECOND BEHIND THE COMMANDS OF THE DRIVER. THE RESULT IS THAT THE VEHICLE ALWAYS OVERSHOOTS THE SPEED BECAUSE THE DRIVER FIRST EXPECTS A RESPONSE FROM THE VEHICLE, BUT GETS NONE AND CONTINUES TO PUSH THE ACCELERATOR PEDAL FARTHER DOWN. WHEN THE VEHICLE REACHES THE DESIRED SPEED, THE DRIVER LETS UP ON THE ACCELERATOR, BUT THE VEHICLE CONTINUES TO ACCELERATE ACCORDING TO THE COMMAND 1 SECOND AGO. THE DRIVER THEN CONTINUES TO LET UP ON THE PEDAL BECAUSE THE VEHICLE HAS NOT YET RESPONDED TO THE COMMAND TO REDUCE RPM. THE TRANSMISSION SHIFTS UP WHEN THE DRIVER LETS OFF THE ACCELERATOR. THE VEHICLE THEN UNDERSHOOTS THE DESIRED SPEED AND THE DRIVER PUSHES THE ACCELERATOR DOWN AGAIN. THE VEHICLE AGAIN DELAYS ITS RESPONSE AND THE TRANSMISSION ADDS AN ADDITIONAL DELAY OF ABOUT 2 SECONDS. THE NEXT OVERSHOOT IS WORSE. THIS OSCILLATION CONTINUES UNTIL THE DRIVER GETS FRUSTRATED AND SETS THE SPEED CONTROL. THE SPEED CONTROL STILL FAILS TO MAINTAIN SPEED WHEN THE GRADE CHANGES RAPIDLY, BUT THE SLOW DOWN IS MUCH LESS AND IT RECOVERS IN A COUPLE SECONDS AND MAINTAINS SPEED THE REST OF THE WAY UP THE HILL. THE DRIVER THEN HAS TO RIDE THE BRAKES ON THE WAY DOWN THE OTHER SIDE OF THE HILL IN ORDER TO MAINTAIN SPEED, WHICH RELEASES THE SPEED CONTROL. THE DRIVER THEN HAS TO SET THE SPEED CONTROL WHEN THE VEHICLE REACHES THE LEVEL AGAIN. IF THE DRIVER LETS THE VEHICLE CONTINUE TO ACCELERATE DOWN THE HILL, THE TRANSMISSION WILL EVENTUALLY DOWNSHIFT AT ABOUT 48 MILES PER HOUR, BUT CONTINUES TO SLOWLY ACCELERATE. CONTINUALLY TRYING TO CORRECT FOR THE LACK OF CONTROL OF SPEED RESULTS IN AN EXCESSIVE DISTRACTION AND CONTINUALLY TAKES THE EYES OF THE DRIVER OFF THE ROAD. *TR
Tires, Aug 16, 2010
WE OWN A 2007 FORD FUSION WITH APXM. 40 K MILES. IT WAS SOLD WITH MICHELIN TIRES THAT I BELIEVE TO BE DEFECTED AND DANGEROUS. WE HAVE JUST REPLACE THE THIRD OUT OF FOUR TIRES. EACH TIRE WAS BLOWN OUT THE SIDEWALL. I HAVE CONTACTED FORD AND MICHELIN AND GOTTEN NO HELP WITH THE REPLACEMENT OF THESE TIRE FROM EITHER. I HAVE READ ON OTHER WEBSITE COMPLAINTS ABOUT THESE SAME TIRES. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY DIES FROM THIS. *TR
Service brakes, Hydraulic, Aug 10, 2010, crash
THE POWER BOOSTER IN MY 2007 FORD FUSION FAILED AFTER ONLY A FEW MONTHS OF THE BRAKES FEELING "OFF" AT RARE, RANDOM TIMES. IT WENT OUT, RENDERING MY BRAKES USELESS OVER 55 MPH AND CAUSED ME TO REAR END SOMEONE BECAUSE THE BRAKES WOULD NOT STOP THE CAR. *TR
Tires, Aug 6, 2010
IN FEB 2008 I BOUGHT A NEW 2007 FORD FUSION. THE PROBLEM I'M HAVING IS WITH MICHELIN TIRES (225/50R17). THREE OF THE FOUR TIRES HAVE DEVELOPED BUBBLES AND HAD TO BE REPLACED WITHIN THE PAST YEAR. THE FIRST WAS JULY 19, 2009, THE SECOND WAS JULY 2, 2010 AND THE THIRD WAS AUGUST 4, 2010. I CONTACTED MICHELIN WHO GAVE ME THE RUN-AROUND BUT NO SOLUTION. I TOOK THE LAST TIRE TO A MICHELIN DEALER AND WAS TOLD THAT MICHELIN WOULDN'T GIVE ME ANYTHING BECAUSE AN AUTHORIZED DEALER DIDN'T REPLACE THE TIRE. HOW CAN I GO AROUND FINDING A PARTICULAR DEALER WHEN I'M SETTING ON THE INTERSTATE WITH A FLAT TIRE? I WENT TO THE FIRST PLACE I FOUND WHO COULD REPLACE THE TIRE. EACH TIME I WAS OUT OF TOWN WHEN THE FAILURE HAPPENED, THE FIRST TWO TIMES I WAS EVER OUT OF STATE SO IT'S NOT LIKE BEING AT HOME WHERE YOU CAN LOOK IN THE YELLOW PAGES OR SURF THE NET AND FIND AN AUTHORIZED DEALER. THE AUTHORIZED DEALER THAT I CONTACTED AFTER THE 3RD FAILURE SAID IT WAS DUE TO IMPACT FROM POTHOLES. DUH! IT'S SUMMERTIME. POTHOLES HAVE BEEN REPAIRED. I FEEL THAT MICHELIN (AND REPRESENTATIVES) HAVE FAILED ME AS A CONSUMER. THEY CLAIM TO STAND BEHIND THEIR PRODUCT AND THAT'S EXACTLY WHAT THEY DO - STAND BEHIND BECAUSE THEY SURE DON'T STEP UP TO THE PLATE AND HANDLE THE PROBLEM. I FEEL THAT I HAD 4 DEFECTIVE TIRES EITHER MANUFACTURER'S DEFECT OR DRY ROT OR SOMETHING. I HAVE NEVER IN THE HISTORY OF DRIVING (40+ YRS) HAVE I REPLACED A TIRE FOR A BUBBLE IN IT AND NOW 3 IN LESS THAN A YEAR????? NO MORE MICHELIN FOR ME. *TR
Exterior lighting, Jul 28, 2010
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THERE WAS A SUBSTANTIAL AMOUNT OF MOISTURE INSIDE OF THE REAR BRAKE LIGHT, WHICH WAS CAUSING THE INNER CASING TO STAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS ADVISED THAT THE FAILURE WAS A RARE OCCURRENCE AND SHE SHOULD REMOVE THE LIGHT TO CLEAN ANY MOISTURE FROM THE CASING. THE CONTACT ATTEMPTED TO REMOVE AND CLEAN THE CASING BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Tires, Jul 26, 2010
OUR 20 YEAR OLD SON WAS DRIVING HOME FROM COLLEGE WHEN HIS LEFT FRONT TIRE BLEW OUT. HE WAS ABLE TO MAINTAIN CONTROL AND GET TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE RIM WAS DAMAGED IN THE PROCESS. AFTER ORDERING A NEW RIM AND WHEEL, I WAS GOING TO DRIVE IT TO THE DEALERSHIP WHEN WE NOTICED THAT THE LEFT REAR TIRE WAS NOW FLAT. ONCE WE WERE ABLE TO GET ENOUGH AIR IN IT TO DRIVE TO THE DEALERSHIP, WE DID. AT THE DEALERSHIP IT WAS DISCOVERED THAT ALL THE VALVE STEMS WERE EITHER CRACKED OR LEAKING, SO THEY ALL HAD TO BE REPLACED. WE WERE UNAWARE THAT THE 2007 FORDS HAD FAULTY VALVE STEMS, HAD WE KNOWN THIS, WE WOULD HAVE REPLACED THEM FOR SAFETY CONCERNS. WE WERE LUCKY, ONLY ONE VALVE STEM BROKE WHILE OUR SON WAS DRIVING AND HE MAINTAINED CONTROL, THE 2ND VALVE STEM LOST AIR WHILE PARKED IN OUR DRIVE. THIS COULD HAVE BEEN MUCH WORSE AND I SHUDDER TO THINK OF WHAT MIGHT HAVE HAPPENED. *TR
Seats, Jul 25, 2010
THE SEAT DOES NOT SUPPORT THE BACK BETWEEN THE HIPS AND THE SHOULDER BLADES UNLESS RECLINED, WHICH IS NOT A DESIRABLE DRIVING POSITION. THE ADJUSTABLE LUMBAR SUPPORT PUSHES ON THE TOP AND MIDDLE OF THE PELVIS AND RESULTS IN PINCHED NERVES IN THE BACK. THE SEAT CUSHION HAS VERY HARD, RAISED SIDES, THE ROOF OF THE CAR IS LOW AND CURVED DOWN ON THE SIDES, THE CAR IS LOW TO THE GROUND AND THE SEAT IS WELL INSIDE THE VEHICLE. THE END RESULT IS THAT IF I AM TRYING TO GET INTO THE VEHICLE AND MY HIP HITS THE SIDE OF THE SEAT INSTEAD OF THE SOFT PART IN THE MIDDLE, I PULL MUSCLES IN MY SIDE. THE ASSIST HANDLE IS NO ASSISTANCE AND IT IS ACTUALLY A HAZARD IN A ROLLOVER SINCE IT COULD CAUSE SERIOUS HEAD INJURIES. IT IS RIGHT NEXT TO MY HEAD WITH THE POWER SEAT IN ITS HIGHEST POSITION (ABOUT THE ONLY POSITION THAT ALLOWS ACCESS TO THE PEDALS AND STILL PROVIDES SUPPORT FOR THE THIGHS). I AM 5 FEET 11 INCHES TALL. I HAVE INJURED MYSELF SEVERAL TIMES TRYING TO GET IN AND OUT OF THIS VEHICLE. *TR
Seat belts, Jul 25, 2010
THE SEAT BELT DOES NOT STAY SNUG AGAINST THE HIPS DUE TO THE LACK OF A MANUAL ADJUSTMENT. NO MATER HOW MANY TIMES I TRY TO MAKE IT SNUG, IT WORKS ITS WAY UP TOWARD THE BELLY. IT ALSO DOES NOT HOLD ME IN PLACE IN THE SET DURING SUDDEN MANEUVERS AS A MANUALLY ADJUSTABLE SEAT BELT BUCKLE WOULD. *TR
Steering, Jul 25, 2010
THE STEERING WHEEL OF THE FORD FUSION SE PUTS EXCESSIVE PRESSURE ON THE CARPEL TUNNELS OF THE HANDS, WHEN IT IS HELD NATURALLY, WHICH LEADS TO NUMBNESS AND TINGLING IN THE FINGERS. THE STEERING WHEEL IS HARD AND SHAPED MORE LIKE A WAGON WHEEL THAN A STEERING WHEEL. I HAVE TRIED STEERING WHEEL COVERS, BUT THEY ONLY HELP A LITTLE. THE SHAPE OF THE WHEEL IS STILL A PROBLEM EVEN WITH A PADDED STEERING WHEEL COVER. *TR
Vehicle speed control, Jun 1, 2010
TL*THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH SHE ENGAGED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO ACCELERATE AND LUNGE FORWARD. WHEN SHE APPLIED PRESSURE TO THE BRAKES, THE VEHICLE STOPPED; YET, WHEN SHE RELEASED THE BRAKE PEDAL, THE VEHICLE ACCELERATED. SHE STATED THAT THIS WAS AN ON GOING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INSTALLED A DEVICE TO CAPTURE THE FAILURE. THE DEALER REPLACED THE THROTTLE BODY BUT SHE STATED THAT SHE WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. SHE ALSO STATED THAT FOR THE PAST YEAR WHENEVER SHE SHIFTED GEARS INTO PARK THE RPMS INCREASED UP TO 4,000-5,000. THE FAILURE MILEAGE WAS 22,212 AND THE CURRENT MILEAGE WAS 35,800.
Steering, Electrical system, May 13, 2010
ON APPROXIMATELY MAY 12, 2010 AS I PARKED MY 2007 FORD FUSION IN PARKING LOT OF CONVENIENT STORE I WAS UNABLE TO REMOVE MY KEY FROM THE IGNITION. I NOTICED MY STEERING WHEEL WOULD NOT LOCK. I RETURNED HOME AND MY HUSBAND MADE SURE THE VEHICLE WAS IN PARK AND STILL THE KEY WOULD NOT TURN ALL THE WAY BACK SO THAT THE WHEEL COULD LOCK AND KEY COULD BE REMOVED. HE DISCONNECTED MY BATTERY POST AND THEN TRIED TO TURN THE KEY BACKWARDS AND THIS IS THE ONLY WAY THE KEY WOULD TURN BACK ENOUGH TO LOCK THE WHEEL AND BE REMOVED. I CALLED A LOCAL FORD DEALER AND WAS TOLD THEY DID NOT HAVE ANY REPORTS OF THE FUSION BUT DID HAVE REPORTS ABOUT ANOTHER MODEL. I WOULD LIKE TO HAVE THIS REPORTED BECAUSE THIS CAN BE COSTLY. I AM NOW CONVINCED. *TR
Structure, Apr 26, 2010
TL*THE CONTACT OWNS A 2007 FORD FUSION. WHILE PARKED, THE CONTACT WAS REMOVING ITEMS FROM THE TRUNK WHEN THE HYDRAULIC CYLINDER MALFUNCTIONED CAUSING THE TRUNK TO FALL; THE CONTACT WAS SLIGHTLY INJURED AS A RESULT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 35,000.
Tires, Apr 21, 2010
TL*THE CONTACT OWNS 2007 FORD FUSION EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT P205/60R16 TIRES. THE CONTACT STATED THAT SHE NOTICED A BUBBLE ON THE SIDE WALL OF THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER AND THE FAILED TIRE WAS REPLACED WITH A TIRE OF A DIFFERENT MAKE. THE TIRES WERE ROTATED FREQUENTLY TO REDUCE THE RISK OF FAILURE BUT THE FAILURE WOULD STILL OCCUR INTERMITTENTLY TO THREE OUT OF THE FOUR ORIGINAL TIRES. EACH TIME THE FAILED TIRE WAS REPLACED WITH A TIRE OF A DIFFERENT MAKE. ONLY THE CONTINENTAL TIRES EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. THE CURRENT MILEAGE WAS APPROXIMATELY 37,500.
Power train, Electrical system, Apr 21, 2010
TL*THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH WHICH CAUSED THE VEHICLE TO SHIFT GEARS AND ROLL DOWN THE DRIVEWAY ALTHOUGH IT WAS IN PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE CURRENT MILEAGE WAS APPROXIMATELY 63,010.