2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
542 reports, newest first. Show all
Service brakes, Feb 5, 2017
WHILE MAKING A MOVING LEFT TURN THAT HAD A DIP IN THE ROAD ,WHILE BRAKING FOR THE TURN ,THE BRAKE PEDAL WENT TO ALMOST FLOOR ON ALL SUBSEQUENT BRAKING. THIS HAD HAPPENED BEFORE TEMPORARILY AFTER GOING OVER A BUMP WHILE BRAKING. AT THIS TIME THE CAR WILL STOP WITH BRAKE ALMOST ALL THE WAY DOWN ,BUT DOESN'T FEEL SAFE AT ALL .BEING I'VE HEARD THROUGH THE NEWS & COMPLAINTS THAT THIS MAY BE A COMMON OCCURRENCE AND IS BEING INVESTIGATED ,I FELT I SHOULD ALSO REGISTER A COMPLAINT SO HOPEFULLY THERE WILL BE A RECALL BEFORE SOMEONE GETS INJURED.
Service brakes, Feb 5, 2017
SEVERAL NEAR MISS ACCIDENTS OCCURRED WITH MY 2008 FORD FUSION, AFTER MY BRAKE PEDAL WENT "SOFT", THE CAR TOOK LONGER TO STOP IN MOST DRIVING CONDITIONS, PARTICULARLY SLIPPERY, SNOWY, ROADS. THE BRAKE WOULD REQUIRE TO BE PUSHED NEARLY ALL THE WAY TO THE FLOOR TO SUCCESSFULLY STOP. THE BRAKES WOULD REQUIRE THIS NO MATTER WHAT SPEED I WAS TRAVELING IT, PARTICULARLY VERY DANGEROUS ON HIGHWAYS. THE BRAKES BEING IN THIS CONDITION LED ME TO NOT USE THE CAR ON HIGHWAYS OR IN SLICK CONDITIONS. AS A RESULT OF THESE BRAKES, I HAD TO HAVE MY CAR SERVICED AND HAVE THE ABS PUMP & MASTER CYLINDER REPLACED, LEADING TO $1,700 REPAIR. MY LOCAL MECHANIC MENTIONED THAT FORD HAS SEEN THIS OCCUR ON NUMEROUS OCCASIONS IN FUSIONS, YET HAS NOT PUT A RECALL OUT. AS A DRIVER WITH TWO SMALL CHILDREN, I WAS UNABLE TO USE MY FUSION FOR 3-6 MONTHS DURING ANY SLICK ROAD CONDITIONS DUE TO THE BAD BRAKES. I HAD NUMEROUS NEAR MISS ACCIDENTS OCCUR. I WOULD LIKE FOR FORD TO BE INVESTIGATED ON THIS PART AND BE REFUNDED FOR MY COST OF REPAIR IF IT IS RECALLED.
Service brakes, Feb 2, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE APPLYING THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE ANTI-LOCK BRAKES FAILED, CAUSING A 5-10 SECOND DECELERATION DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Service brakes, Jan 24, 2017
FIRST EVENT, UPON APPROACHING A CITY STOPLIGHT & BRAKING, THE 2008 FORD FUSION SKIDDED ON A MANHOLE COVER, VIBRATED, SHUDDERED & SUDDENLY BRAKES WENT SOFT & I HAD TO PRESS ALL THE WAY TO THE FLOOR TO STOP. CAR TOOK A LONG TIME & DISTANCE TO STOP, & APPROX. 15 MINUTES TO RECOVER NORMAL BRAKING CAPABILITY. PROBLEM HAS OCCURRED WHEN BRAKE IS ENGAGED & TRAVELLING OVER ROUGH PAVEMENT AS WELL AS MANHOLE COVERS - WITH ADDITIONAL TIME NOW REQUIRED TO RECOVER BRAKES. THESE SUDDEN ANTI-LOCK BRAKING EPISODES OCCUR ON CITY STREETS WHILE COMING TO A STOP SO NO EXCESSIVE SPEED INVOLVED. EPISODES INCREASING IN FREQUENCY OVER PAST YEAR. MECHANICS DISMISSED ISSUE AFTER CHECKING BRAKES A COUPLE TIMES & FINDING NO PROBLEM. OF COURSE, ANTI-LOCK EPISODES ARE INTERMITTENT & NEVER HAPPEN WHEN MECHANICS ARE AT THE WHEEL! ALTHOUGH OUR ONLY VEHICLE, CAR IS GARAGED UNTIL REPLACEMENT PARTS ARRIVE AS UNWILLING TO RISK ATTEMPTING TO BRAKE IN WINTER ROAD CONDITIONS. DANGEROUS ISSUE ALTHOUGH THANKFULLY NO ACCIDENTS TO REPORT.
Service brakes, Jan 24, 2017, crash
BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BRAKING DISTANCE WAS LONGER THAN NORMAL. I HAD TO TURN TO THE RIGHT TO CLEAR THE CAR STOPPING IN FRONT OF ME, HIT THE CURB PUTTING A HOLE IN TIRE SIDEWALL. BRAKES HAVE BEEN SOFT SINCE THIS OCCURRENCE.
Service brakes, Jan 24, 2017
BRAKES GOT REAL MUSHY AND WENT ALL THE WAY TO FLOOR BOARD AT TIMES. MOSTLY WHEN I WAS STOPPED ON THEM GOING TO THE FLOOR BOARD AND WHEN MOVING JUST MUSHY BUT STOPPING DISTANCE WAS NOT NEARLY AS GOOD. *TR
Service brakes, Jan 23, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ABS FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Service brakes, Jan 23, 2017
AFTER BRAKING HARDER THAN A NORMAL EASY STOP, THE BRAKE PEDAL WENT VERY LOW - TO THE POINT WHERE IT WAS DIFFICULT TO BRAKE WITHOUT APPLYING A LOT OF PRESSURE. WE TOOK IT TO A MECHANIC WHO LOOKED OVER THE BRAKING SYSTEM AND FOUND NOTHING WRONG. AFTER THIS THE BRAKING WAS NORMAL. THIS OCCURRED ON OCTOBER 3, 2016. IT HAPPENED AGAIN ON DECEMBER 20, 2016. WE TOOK IT BACK TO THE MECHANIC AND ONCE AGAIN THEY COULD NOT FIND ANYTHING WRONG, AND AGAIN THE BRAKING WAS NORMAL WHEN WE GOT THE CAR BACK. WE THEN HEARD ON THE NEWS OF AN INVESTIGATION INTO THE FORD FUSION OF OUR MODEL YEAR FOR WHAT SOUNDED EXACTLY LIKE WHAT WE EXPERIENCED, AND DECIDED TO REPORT OUR EXPERIENCE TO YOU.
Service brakes, Jan 18, 2017
MY BREAK PEDAL NEEDS TO BE PUSHED IN ALL THE WAY TO ENGAGE.
Service brakes, Jan 14, 2017
BRAKE PEDAL WENT SOFT AFTER DRIVING OVER POT HOLE IN SUMMER OF 2015.DID ONLINE RESEARCH THAT POINTED TO THE ABS HYDRALIC CONTROL UNIT. FORD DEALER REPLACED BRAKE MASTER CYLINDER AND I HAD MARGINAL IMPROVEMENT. FEW MONTHS LATER WENT TO A SNOWY EMPTY PARKING AND ACTIVATED THE ABS DOING A QUICK STOP. BRAKE PEDAL WHICH WASN'T VERY FIRM AFTER MASTER CYLINDER REPLACEMENT GOT VERY SOFT. TOOK IT BACK TO FORD WHO REPLACED THE ABS HCU. BRAKE PEDAL RETURNED TO NORMAL FIRMNESS. FORD HAS REVISED THIS PART WHICH I HAD FAIL. IT'S THE ABS HCU WHICH HAS A VALVE STICK OPEN. GO TO YOU TUBE AND SEARCH FORDTECHMACALUSO SOFT FUSION BRAKE PEDAL WHO DESCRIBES THIS SAME PROBLEM.
Service brakes, Jan 13, 2017
FAULTY HCU: IN MARCH 2015, MADE A HARD STOP AND THE '08 FUSION WENT INTO AN ABS STOP. THE BRAKE PEDAL BECAME VERY SOFT AND ALMOST WENT TO THE FLOOR. I HAD TO PULL OFF THE ROAD AND PUMP THE BRAKES REPEATEDLY TO GET BACK TO A IT'S NORMAL STATE. FORTUNATELY, I WAS ONLY DRIVING 25-30 MPH. I TOOK THE CAR TO A FORD DEALER TO HAVE IT INSPECTED FOR A COST OF $125. OF COURSE, THEY SAID EVERYTHING WAS FINE. FORD PROBABLY TOLD THEIR DEALER TO KEEP SILENT ON THIS ISSUE. WITHIN A FEW MONTHS, THIS SAME THING HAPPENED AGAIN WHILE TRYING TO STOP ON VERY A ROUGH ROAD. FORTUNATELY, AGAIN I WAS ONLY DRIVING ABOUT 25MPH. NOW, THIS WAS GETTING A LITTLE FRIGHTENING SO I RESEARCHED THE INTERNET AND CONCLUDED THAT IT WAS AN ISSUE WITH THE HCU. ON 10/23/15, I HAD THE HCU REPLACED BY A FORD DEALER FOR A COST OF ALMOST $1,200. PROBLEM SOLVED...AT MY EXPENSE. FUNNY HOW THE FORD DEALER COULDN'T TROUBLE SHOOT THIS ISSUE.
Service brakes, Jan 11, 2017
ON 12/19/16,I WAS NORTHBOUND ON INTERSTATE 5 IN SOUTH ORANGE COUNTY, CA IN THE EXTREME RIGHT LANE AT APPROXIMATELY 60 MPH. A PICKUP TRUCK TOWING A SMALL TRAILER IN THE LANE TO MY LEFT, SUDDENLY STARTED COMING INTO MY LANE WITHOUT SIGNALS. I STOOD ON THE BRAKES AND THE HORN. THE REAR TIRES STARTED TO SKID FOR APPROXIMATELY 2-3 SECONDS AND THEN STOPPED SKIDDING AS THE COMPUTER CONTROL TOOK OVER THE BRAKES. I WAS STILL HARD ON THE BRAKES AS THE TRUCK AND TRAILER RETURNED TO THE SECOND LANE. THERE WAS NO CONTACT AND I WAS ABLE TO RESUME TO THE NEXT OFF RAMP. WHEN I STARTED TO BRAKE, THE PEDAL FELT AS IF IT WAS ALMOST TOUCHING THE FLOOR. I WAS SLOWING DOWN VERY SLOWLY AND FELT THAT I WAS NOT GOING TO STOP IN TIME FOR THE LIGHT. I DROVE HOME SLOWLY AND EVERY TIME I BRAKED, IT FELT AS IF I WAS NOT GOING TO STOP. THE NEXT MORNING, I DROVE TO THE FORD DEALER AS THEY HAD REPLACED MY FRONT BRAKES ON 12/02/16 (REARS OK). THE BRAKES FELT NORMAL ON THE DRIVE OVER. THE SERVICE ADVISOR THOUGHT IT HAD RESET ITSELF AFTER SITTING. THE DEALER COULD NOT FIND ANYTHING WRONG AND SAID TO RETURN IF HAPPENED AGAIN. UNKNOWN.
Service brakes, Jan 11, 2017
WE HAVE HAD MULTIPLE INSTANCES WHERE OUR ANTI-LOCK BRAKES HAVE NOT ENGAGED PROPERLY AND IT LEAVES US FEELING LIKE WE DON'T HAVE BRAKES AT ALL. THE PEDAL FEELS LIKE IT'S GOING ALL THE WAY TO THE FLOOR AND IT'S VERY SOFT. WHEN THIS FIRST STARTED HAPPENING (MAYBE A YEAR OR TWO AGO) IT WOULD RESET ITSELF WITHIN A DAY OR TWO AND THE BRAKES WOULD BE BACK TO NORMAL. NOW, IF IT HAPPENS, IT'S LASTING WEEKS AND SOMETIMES OVER A MONTH. WE ARE CURRENTLY IN A STATE OF THEM BEING SOFT AGAIN. WE HAD SOME SNOW AND ICE LAST WEEK, AND ONE TIME OF APPLYING THE BRAKES AND SLIDING, AND IT HAS CAUSED THE ISSUE TO COME BACK. WE ARE A WEEK OUT AT THIS POINT AND SEEING NO IMPROVEMENT IN OUR BRAKES. WE HAVE NOT HAD AN ACCIDENT, BUT HAVE EXPERIENCED THIS MANY TIMES WITH OUR FUSION. EVERY TIME THIS HAS HAPPENED, IT IS WHEN THE BRAKES ARE BEING APPLIED. IF WE HIT A BUMP OR ROUGH SPOT, OR THE PAVEMENT IS WET OR ICY, WHILE APPLYING OUR BRAKES, IT CAUSES THE ISSUE TO HAPPEN.
Service brakes, Jan 10, 2017
THE BRAKES ARE "SPONGY", SLOW TO STOP, GO TO FLOOR, ETC. THE PADS HAVE BEEN REPLACED, ROTORS/DRUMS SERVICED, FLUID CHECKED. ALL IS IN GOOD REPAIR BUT PROBLEM STILL PERSISTS. THIS HAPPENS WHETHER DRIVING ON SURFACE STREETS OR INTERSTATES, ON DRY AND WET ROADS. IT'S BEEN A PROBLEM FOR ALMOST A YEAR. I WAS RECENTLY ADVISED THE BRAKE BOOSTER NEEDS TO BE REPLACED BUT WHILE RESEARCHING THE COST OF THIS, I CAME ACROSS MANY OTHER COMPLAINTS OF THE SAME PROBLEM, SPANNING SEVERAL MODEL YEARS. THIS IS OBVIOUSLY A FACTORY DEFECT THAT FORD MOTOR COMPANY NEEDS TO ADDRESS AND ISSUE A RECALL ON. *TR
Service brakes, Jan 10, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 10 MPH, THE VEHICLE FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD AND LOST PRESSURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.
Service brakes, Jan 9, 2017
2008 FORD FUSION ABOUT 18 MONTHS AGO I HAD TO BRAKE HARD AT FREEWAY SPEED TO AVOID HITTING AN ANIMAL, RESULTING IN ACTIVATION OF THE ABS SYSTEM. IMMEDIATELY AFTERWARD THE BRAKE PEDAL BECAME VERY MUSHY, REQUIRING PUMPING OF THE BRAKE PEDAL IN ORDER TO RESTORE A FIRM PEDAL. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER. THIS SEEMED TO FIX THE PROBLEM. THEN LAST WEEK THE SAME THING HAPPENED AGAIN; I HAD TO BRAKE HARD ON A RAINY FREEWAY GOING FREEWAY SPEEDS, AGAIN ACTIVATING THE ABS SYSTEM. IMMEDIATELY AFTERWARDS THE BRAKE PEDAL BECAME SOFT REQUIRING PUMPING OF THE BRAKES TO TEMPORARILY RESTORE A FIRM PEDAL. THIS WORKS ONCE, BUT AFTER RELEASING THE BRAKE PEDAL IT BECOMES MUSHY AGAIN. THE BRAKE FLUID LEVEL IS GOOD AND THERE ARE NO EXTERNAL BRAKE FLUID LEAKS.
Service brakes, Jan 9, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE IMMEDIATELY. WHEN THE BRAKE PEDAL WAS FIRST DEPRESSED, IT FELT SPONGY AND TRAVELED CLOSE TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,800.
Service brakes, Jan 9, 2017
BRAKES- WHENEVER I AM DRIVING DOWN THE ROAD AND PREPARING TO BRAKE, IF I HIT THE SMALLEST POTHOLE OR BUMP IN THE ROAD, MY BRAKE PEDAL GOES TO THE FLOOR. THIS HAS OCCURRED EVER SINCE THE CAR WAS BOUGHT IN 2013. WHEN THIS OCCURS, THERE IS NO PRESSURE TO APPLY THE BRAKES. I SEE THIS AS A VERY DANGEROUS ISSUE AND THIS NEEDS TO BE ADDRESSED QUICKLY. *TR
Service brakes, Jan 9, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 03/03/17*LJ *AS
Service brakes, Jan 8, 2017
ON MULTIPLE OCCASIONS WHEN DRIVING OVER ROUGH, ICY, OR WET ROADS AND OR TURNING IN THESE CONDITIONS WHILE APPLYING THE BRAKE, THE ABS WILL ENGAGE AND THE BRAKE PEDAL WILL BECOME SOFT AND GO ALMOST TO THE FLOOR. THE ABS SYSTEM IS DESIGNED THIS WAY, HOWEVER, AFTER AN ABS EVENT, BRAKING ACTION SHOULD RETURN TO NORMAL (I.E. NO PULSATING) IN THIS CASE IT DOES NOT. IT SEEMS THE HYDRAULIC CONTROL UNIT VALVES STAY STUCK OPEN AFTER AN ABS EVENT AND FAIL TO CLOSE, THIS LEADS TO LOW BRAKE PRESSURE/PULSATING BRAKES ALL THE TIME. EXTREMELY DANGEROUS AND FRUSTRATING. NO PRIOR BRAKING ISSUES OCCURRED BEFORE THIS EVENT AND RECENT BRAKE SYSTEM CHECKS WERE MADE. THIS IS A RECURRING ISSUE THAT SOMETIMES 'MAGICALLY' FIXES ITSELF IN BETWEEN ENGINE STARTS. *TR
Service brakes, Jan 6, 2017
DURING FIRST SNOWFALL OF THE YEAR THE VEHICLE ABS ENGAGED WHILE BRAKING. AFTER THE ABS DISENGAGED, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I WAS UNABLE TO COME TO STOP OR EVEN SLOW MY VEHICLE. I WAS APPROACHING A RED LIGHT AT A BUSY INTERSECTION ON A SURFACE STREET. THANKFULLY, AND DUE TO THE SNOWY ROAD CONDITIONS, I WAS TRAVELING SLOWER THAN NORMAL ON THIS ROAD. IF I HAD BEEN GOING THE POSTED SPEED LIMIT AND TYPICAL FOLLOW DISTANCE, I DON'T BELIEVE I WOULD HAVE BEEN ABLE TO STOP THE VEHICLE BEFORE CROSSING THE INTERSECTION. IN ORDER TO STOP I HAD TO SHIFT THE VEHICLE INTO LOW GEAR AND USE THE HAND BRAKE. I PULLED INTO A PARKING LOT AND LUCKILY WAS NOT IN A COLLISION. PRIOR TO THE ABS ENGAGING, THE VEHICLE'S BRAKES FUNCTIONED WITHOUT ISSUE. THE VEHICLE HAD TO BE TOWED TO A SERVICE GARAGE AS IT WAS UNSAFE TO DRIVE. UPON INSPECTION FROM GARAGE, I WAS TOLD THAT THE BRAKE CONTROL UNIT WAS DEFECTIVE AND WOULD HAVE TO BE REPLACED. THE MECHANIC NOTED THAT HE HAD ALREADY FIXED THIS SPECIFIC ISSUE ON SAME/SIMILAR MODEL CARS. HE STATED THAT I WAS THE FIRST HE HAD HEARD THIS ISSUE OCCURRING AFTER ABS ENGAGEMENT, AND THAT OTHER CUSTOMERS TYPICALLY REPORT THAT THIS PROBLEM OCCURS AFTER HITTING A BUMP IN THE ROAD. THE MECHANIC ALSO NOTED THAT THIS ISSUE IS NON-EXISTENT OR VERY UNCOMMON ON OTHER VEHICLES. TOTAL COST OF VEHICLE TOW WAS $90. TOTAL COST OF VEHICLE REPAIR INCLUDING PARTS WAS $1226.69.
Service brakes, Jan 6, 2017
ON MANY OCCASIONS, THE VEHICLE FAILED TO STOP AT A STOP SIGN OR STOP LIGHT, ESPECIALLY ON ADVERSE CONDITIONS (I.E. WET STREETS OR HILLS). WE TOOK THE VEHICLE TO JOE COOPER FORD IN TULSA, OK AND WAS ADVISED THAT THEY HAD TO REPLACE A HYDRAULIC BRAKE UNIT. WE HAD TO PAY $1,531.00 TO REPLACE THIS UNIT. WE HAVE NOW FOUND OUT THAT THIS HAS BEEN A PROBLEM WITH THIS MAKE AND MODEL. WE ARE VERY CONCERNED THAT THE UNIT HAS BEEN REPLACED WITH THE SAME TYPE OF UNIT, WE FEEL THAT THIS SHOULD HAVE BEEN A RECALL AND THAT WE SHOULD RECEIVE SOME TYPE OF REIMBURSEMENT FOR THE REPLACEMENT. WE ARE ATTACHING THE PAID INVOICE FOR THE REPLACEMENT. THE INCIDENT INITIALLY OCCURRED IN AUGUST 2016 AND PERIODICALLY OCCURRED SEVERAL TIMES UP UNTIL THE REPAIR. AGAIN ON MANY OCCASIONS WHEN PRESSING DOWN ON THE BRAKES, THE BRAKE PADDLE WOULD GO DOWN TO THE FLOOR AS IF THERE WERE NO BRAKES AND THEN THE BRAKES WOULD EVENTUALLY WORK.
Service brakes, Jan 6, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,578.
Service brakes, Jan 5, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED EXCESSIVELY IN ORDER FOR THE VEHICLE TO STOP SAFELY. THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED BRAKE FLUID. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,026.
Service brakes, Jan 5, 2017
RE: INVESTIGATION OPENED 12/20/16 ON 2009-2011 FUSIONS FOR SOFT BRAKES AFTER ABS DEPLOYMENT I SUGGEST YOU ADD THE 2008 YEAR MODEL AS I HAVE BEEN EXPERIENCING THE SAME PROBLEM. ONE MONTH AGO, THE SHOP REPLACED THE MASTER CYLINDER TO "FIX" THE PROBLEM, WHICH WORKED UNTIL YESTERDAY WHEN THE ABS ACTIVATED AGAIN.