2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
542 reports, newest first. Show all
Service brakes, Apr 24, 2020
I RECIEVED A LETTER IN THE MAIL THAT THE CAR WAS BEING RECALLED. WHAT I HAVE NOTICED WHEN I STEPED ON THE BRAKE, IT WOULD MAKE A RUMBLING NOIE, OR VIBERATION. THATS ABOUT IT. I DID STOP AT ONE OF THE FORD DEALERS TO HAVE IT CHECKED BUT THEY WERE SO BUSY , I NEEDED TO GET HOME. VECHILE WAS IN MOTION,CITY STREETS & HIGHWAYS & I WAS BRAKING THE CAR TO SLOW DOWN OR STOP. THAT IS IT.. I CAN'T GIVE YOU A DATE, BECAUSE I DIDN'T KNOW THERE WAS ANYTHING WRONG WITH THE CAR TILL I RECIEVED THE RECALL PROBABLY SOMETIME IN 2019!
Service brakes, Feb 28, 2020, crash
ON OCTOBER 30TH 2019 MY BREAK WAS SINKING DOWN AND WAS NOT ABLE TO STOP IN TIME SO I HIT STOP SIGN. SINCE THIS INCIDENT, OCTOBER 31 2019, THE ABS MODULE WAS REPLACED. THE PROBLEM CONTINUED , I HAD BOTH CALIPERS REPLACED, BOTH REAR STRUTS REPLACED. THE PROBLEM STILL EXISTS AND THE BRAKES HAVE BEEN LOCKING UP WHEN THE ANTI-LOCK BRAKE IS ENGAGED. I HAVE TAKEN TO TWO REPAIR SHOPS AND THEY HAVE NOT FOUND ANY CODES OR REASONS . WHY WOULD THIS BE HAPPENING, IS IT RELATED TO THE ABS HYDRAULIC CONTROL UNITS RECALL?
Service brakes, Feb 20, 2020
THE BRAKES ON MY 2008 FORD FUSION ONCE AGAIN NEARLY FAILED AFTER ACTIVATION OF THE ABS AND GOING DOWN THE INTERSTATE AT 70 MPH. THIS IS THE PROBLEM REPORTED WITH RECALL/NHTSA CAMPAIGN NUMBER 19V904. I KNOW THIS IS THE CASE SINCE THIS IS THE THIRD TIME THIS HAS OCCURRED ON MY CAR. I HAVE PAID FOR THE LAST TWO REPLACEMENTS WITH ONE BEING A FULL REPLACEMENT AT A FORD DEALER OF AROUND ~$600 AND ANOTHER THAT WAS ABLE TO BE REMEDIED BY BLEEDING THE BRAKE LINES UNTIL THE HYDRAULIC VALVE RESET. I FIND IT HARD TO BELIEVE THAT THE NHTSA ONLY HAS 15 COMPLAINTS OF THIS, BUT I GUESS THAT IS THE CASE WHEN YOU HAVE AN OBSCURE REPORTING PROCEDURE. I AM ABLE TO FIND HUNDREDS OF COMPLAINTS WITH A SIMPLE SEARCH. I AM GLAD THIS HAS FINALLY BEEN RECALLED, BUT NOW WE HAVE TO WAIT FOR FORD TO DRAG THEIR FEET ON SAYING PARTS ARE AVAILABLE. IT IS A SHAME THAT THE NHTSA MAKES YOU ENTER ALL OF YOUR PERSONAL INFORMATION IN ORDER TO FILE A COMPLAINT. PERHAPS YOU ALL SHOULD LOOK INTO ANONYMOUS REPORTING.
Service brakes, Feb 18, 2020
ABS BRAKES SYSTEM... I'VE BEEN NOTIFIED OF RECALL, AN IVE SET AN APPT. AND WENT THERE IN WHICH THE PERSON I SPOKEN WITH TOLD ME THERE'S AN RECALL BUT THEY COULDN'T HELP FIX THE SAFETY PROBLEM AND IM NOT TRYING TO BE HURT NOR HURT ONE ONE ELSE VIA TRAFFIC ACCIDENT DUE TO FORD DEALERS DON'T WANT TO HELP RESOLVE THE RECALLED PARTS .
Service brakes, Feb 18, 2020
TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS ALSO AN ENGINE OIL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. BELL FORD LOCATED AT 1200 NJ-27, COLONIA, NJ 07067 AND MALOUF FORD - LINCOLN, INC. 2210 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902, WERE BOTH CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,348. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Feb 15, 2020, crash
BRAKE PEDAL GETS "SOFT" AND REQUIRES SIGNIFICANTLY MORE TRAVEL TO ACTIVATE BRAKES. ESPECIALLY IN AN EMERGENCY SITUATION. AT LEAST 2 ACCIDENTS HAVE OCCURRED BECAUSE OF THIS. FURTHERMORE WE HAVE TAKEN THE CAR TO A DEALER AND AN INDEPENDENT REPAIR FACILITY BUT THEY COULD NOT FIX THE ISSUE
Service brakes, Feb 7, 2020
I HAVE FILED ONE REPORT ALREADY ABOUT THE BRAKES. WANTED TO INFORM YOU THAT THE BRAKES ARE CURRENTLY OUT AS DESCRIBED IN THE RECALL LETTER. WE HAVE ZERO BRAKES AND HAD TO USE THE EMERGENCY BRAKE TO BE ABLE TO SLOW DOWN. TOOK TO THE DEALERSHIP, THEY HAVENT LOOKED AT IT BC THERE IS NO REPLACEMENT PART WHICH LEAVES US IN LIMBO. WE FOUND THE BRAKES WE NOT WORKING WHILE DRIVING AND TRYING TO SLOW DOWN. PEDAL WENT TO THE FLOOR DID NOT SLOW THE CAR DOWN WITHOUT USING THE E-BRAKE. THERE WAS NO WARNING.
Structure, Service brakes, Engine, Feb 7, 2020, crash
ON DECEMBER 27TH 2019. MY DAUGHTER SLIDE INTO THE BACK OF ANOTHER CAR AND SHE COMPLAINED THE BREAKS WERE TAKING TO LONG TO COME TO A COMPLETE STOP. THE CAR WAS TOTALED AND ON JANUARY 23RD, 2020 WE RECEIVED SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904. HAD WE RECEIVED THIS NOTICE BEFORE 12/27/19 WE BELIEVE REPAIRS WOULD HAVE PREVENTED THE ACCIDENT AND THE CAR WOULD NOT HAVE BEEN SOLD FOR PARTS.
Service brakes, Feb 6, 2020
THE BRAKE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR TO STOP. THIS HAPPENS ON AND OFF WITHOUT WARNING. IT HAS HAPPENED SEVERAL TIMES. WE RECEIVED A RECALL NOTICE. NO PART AVAILABLE TO REPLACE IT. CALLED DEALERSHIP AND THEY ADVISED US TO CALL FORD CUSTOMER CARE TO SEE IF SINCE WE ARE EXPERIENCING THE DESCRIBED RECALL ISSUE THEY MAY PUT US IN A RENTAL. CALLED AND SPOKE TO A REP SEVERAL DAYS IN A ROW. ASKED FOR A SUPERVISOR TO CALL US BACK AND THEY SAY THEY WILL BUT DONT. RECALL SAYS IT RAISES RISK OF ACCIDENT. SINCE THE PART IN THE RECALL STICKS WITHOUT NOTICE WE ARE CONCERNED PUTTING OUR FAMILY IN IT. HOWEVER IT IS OUR VEHICLE OF TRANSPORTATION. WE ARE EXPERIENCING THE DESCRIBED ISSUE THAT IS STATED IN THE RECALL. THE BRAKES WORK FINE ONE DAY AND THE NEXT THEY DONT. WE DONT KNOW UNTIL THE PEDAL GOES TO THE FLOOR. THATS ALARMING. THIS HAPPENS AT ANY TIME AND ANY WHERE WITHOUT WARNING.
Service brakes, Feb 6, 2020, crash
RECEIVED RECALL ON ABS SYSTEM, VALVE STICKING OPEN. A COUPLE OF DAYS LATER THE CAR WAS IN AN ACCIDENT, BRAKES LOCKED UP AND ABC DID NOT SEEM TO FUNCTION. NOW BRAKES HAVE A LOT OF TRAVEL AND UNSURE IF CAR IS SAFE TO DRIVE. FORD SAID THEY WILL NOT HAVE THE PARTS UNTIL END OF FIRST QUARTER. * (RECALL RELATED INCIDENT) TS
Service brakes, Feb 4, 2020
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BRAKE PEDAL WOULD EXTEND TO THE FLOOR CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPLE FORD (8800 STANFORD BLVD, COLUMBIA) WHO DIAGNOSED THAT ABS VALVE IN THE BRAKE CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Service brakes, Feb 2, 2020, crash
BRAKES WOULDN'T WORK CAUSING 2000 IN BODILY DAMAGE TO ANOTHER VEHICLE, AS WELL AS DAMAGE TO MY 2008 FORD FUSION . THE FORD FUSION WAS TRAVELING AT A RATE OF LESS THAN 5 MILES AN HOUR AND THE VEHICLE THAT WAS HIT WAS STOPPED AT A RED LIGHT . I PAID OUT OF POCKET. IN THE SEVEN TO EIGHT YEARS I HAVE OWNED THIS VEHICLE I'VE HAD TWO RECALLS . THE FIRST WAS THE AIRBAG. THAT TOOK FORD YEARS TO REPLACE AFTER THE INITIAL LETTER WENT OUT 2015. JUST THIS PAST SUMMER OF 2019, THEY FINALLY REPLACED IT. THE BRAKES HAVE ALWAYS BEEN SPONGY , ALSO THE ACCELERATION HAS STUCK TWICE , WITH THE PEDAL GOING ALL THE WAY TO THE FLOOR, I WAS ABLE TO GET IT TO POP OUT BUT IT WAS VERY SCARY . I WOULD NOT RECOMMEND A FORD TO ANYONE .
Service brakes, Feb 1, 2020
I RECEIVED A RECALL NOTICE FROM FORD (#19S54 / NHTSA #19V-904) REGARDING THE HYDRAULIC CONTROL UNIT / ANTI-LOCK BRAKING SYSTEM. AFTER AN ANTI-LOCK BRAKE INCIDENT, THE BRAKE PEDAL REQUIRES ADDITIONAL DISTANCE TO START BRAKING AND IT TAKES LONGER TO STOP. THIS HAS ALREADY HAPPENED TWICE IN THE PAST, AND I AM CURRENTLY EXPERIENCING THE ISSUE AFTER THE ABS ACTIVATED WHILE TRYING TO STOP ON ICE. PREVIOUSLY I TOOK MY CAR TO A MECHANIC WHO WAS ABLE TO TEMPORARILY RESTORE FULL BRAKE FUNCTION, BUT THIS TIME THAT TEMPORARY FIX DIDN'T WORK. I LIVE IN WISCONSIN (WINTER TIME) AND IT IS UNSAFE TO DRIVE THIS CAR WITH THE LIMITED BRAKE FUNCTION, ESPECIALLY IF I NEED TO STOP QUICKLY TO AVOID AN ACCIDENT. I'VE BEEN TRYING TO WORK WITH FORD VIA THEIR CUSTOMER CARE LINE CALL CENTER OUTSIDE OF THE U.S., BUT THEY HAVE BEEN UNHELPFUL AS THE RECALL IS IN THE "ADVANCE NOTICE PERIOD". THE REPRESENTATIVE SAID I NEEDED TO HAVE A FORD DEALER DIAGNOSE THE ISSUE TO ENSURE IT WAS RELATED TO THE RECALL. I DID THIS AND THE DEALER CONFIRMED THAT IT MATCHED THE RECALL. THEY CONTACTED FORD CORPORATE TO DETERMINE THE NEXT ACTION, AND FORD STATED THAT THE FIX AND PARTS FOR IT ARE UNAVAILABLE UNTIL LATE 1ST QUARTER 2020. FORD SUGGESTED THAT THE DEALER COMPLETE AN ADVANCED DIAGNOSIS PROCESS TO DETERMINE THE ISSUE, AT A COST OF $300 TO ME. I AM UNWILLING TO DO THIS, AS THERE IS NO STEP TOWARDS FIXING THIS AFTER SPENDING THE $300, AND FORD MAY NOT REIMBURSE THIS COST. THE DEALER CANNOT HELP, UNLESS I CHOOSE TO SPEND MY OWN MONEY AND HOPE THAT FORD WILL REIMBURSE ME FOR THE COSTS. FORD CALL CENTER MANAGERS HAVE BEEN UNWILLING TO HELP AS WELL. I HAVE NOW BEEN WITHOUT A CAR FOR 2 WEEKS, AND IT APPEARS I MAY BE UNTIL MARCH. THIS IS UNACCEPTABLE, AND FORD'S UNWILLINGNESS TO ACT ON THIS SAFETY ISSUE IS APPALLING. IS THERE ANYTHING THAT CAN BE DONE TO HELP GET MY CAR SAFELY BACK ON THE ROAD SOONER?
Service brakes, Jan 30, 2020
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE PARKING BRAKE WAS ACTIVATED ALONG WITH THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BIG VALLEY FORD LINCOLN LOCATED AT 3282 AUTO CENTER CIR, STOCKTON, CA 95212) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 41,000.
Service brakes, Jan 28, 2020
I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES SINCE APRIL 2019. AT THAT TIME, A NEW BRAKE MASTER CYLINDER WAS INSTALLED.WHEN RETURNING HOME FROM OKLAHOMA CITY OK ON 12/30/2019, MY BRAKES FAILED. IT IS A 3 1/2 HOUR, 215 MILE TRIP FROM OKLAHOMA CITY TO MY HOME IN HUTCHINSON KS. THANKFULLY AND FORTUNATELY OR I WOULDN'T BE HERE TO SEND THIS "INCIDENT INFORMATION", MY BRAKES DID NOT FAIL AT HIGHWAY SPEEDS. I WAS TRAVELING ON CITY STREETS AT 30-35 MPH WHEN THEY FAILED. I HAVE HAD A NEW MASTER CYLINDER INSTALLED BUT MY BRAKES STILL DO NOT FEEL RIGHT. TODAY, I RECEIVED NOTICE ABOUT THE NHTSA RECALL 19V-904. SINCE I HAVE ALREADY EXPERIENCED BRAKE PROBLEMS, I WOULD LIKE TO HAVE MY VEHICLE REPAIRED ASAP BECAUSE I AM TERRIFIED OF DRIVING IT AT HIGHWAY SPEEDS.
Service brakes, Jan 28, 2020
FURTHER INFORMATION FOR THE RECALL NOTICE 19S54 / NHTSA RECALL 19V-904. MILEAGE AT FIRST EVENT 111,287. THREE TIMES WHEN BRAKING HARD THE BRAKE PEDAL WENT TO THE FLOOR AND BARELY SLOWED DOWN THE CAR. 1.) FIRST TIME AUGUST 2017 WHILE SLOWING DOWN AND MAKING A RIGHT TURN OVER A MAN HOLE COVER. DEALER BLEED THE BRAKES BUT THIS DID NOT FIX THE ISSUE. 2.) RECURRED MILEAGE 14459 DECEMBER 28, 2017 ON INTERSTATE WHERE TRAFFIC HAD COME TO A HALT. HAD TO BRAKE FAIRLY HARD BUT THE PEDAL WENT TO THE FLOOR AND ONLY SLOWED THE CAR SLIGHTLY. HAD OVER 100 YARDS BEFORE THE STOPPED TRAFFIC. I ALMOST HIT THE STOPPED CARS AHEAD BUT THEY STARTED TO MOVE FORWARD JUST IN TIME. I THEN RODE THE EMERGENCY LANE, STOPPED AND TURNED THE CAR OFF AND WAITED A WHILE, THEN DROVE TO THE DEALERSHIP. I LEFT THE CAR WITH THEM AND HAD TO GET A RENTAL CAR. THIS WAS A FRIDAY BEFORE NEW YEARS SO THEY NEEDED MANY DAYS TO GET TO LOOK AT IT. PICKED UP CAR JAN 2, 2018 BUT THEY DID NOT KNOW FOR CERTAIN HOW TO FIX IT BUT THOUGHT I MIGHT NEED A NEW HYDRAULIC CONTROL UNIT, HCU. 3.) MILEAGE 114520 JANUARY 23, 2018 THIS HAPPENED AGAIN ON CITY ROADS AND THAT WAS ENOUGH. I FOUND A VIDEO ONLINE FROM A MECHANIC THAT DESCRIBED THE ISSUE COMPLETELY. I SENT THE LINK TO THE FORD DEALER AND PUT A PRINTED COPY ON THE DRIVER SEAT. I CALLED THE DEALER AND HAD THEM PICK UP THE CAR BECAUSE I WAS TO SCARED TO DRIVE IT ANYMORE. IN SHOP JAN 24 TO 27, 2018. TOTAL PAID TO DEALER FOR THREE VISITS ON THIS ISSUE $1,409.61 PLUS $501.63 IN RENTAL CAR CHARGES. TOTAL OUT OF POCKET COST = $1,909.61. 1/27/2020 I JUST RECEIVED A RECALL NOTICE ON THIS ISSUE. I DISAGREE WITH THE COMMENTS THAT SAYS " "FORD HAS NOT ISSUED INSTRUCTIONS TO STOP DRIVING YOUR VEHICLE...YOU CAN CONTINUE TO SAFELY DRIVE YOUR VEHICLE." IT CERTAINLY IS A SAFETY ISSUE! HERE IS THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8. *TR
Service brakes, Jan 23, 2020
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE FORD DEALER NOR THE MANUFACTURER WAS CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Service brakes, Jan 22, 2020
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO EPIC FORD LOCATED AT 5200 EVERGREEN WAY, EVERETT, WASHINGTON 98203, (425)-353-7171 TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Service brakes, Jan 15, 2020
EXTENDED BRAKE PEDAL TRAVEL
Service brakes, Jan 9, 2020, crash
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE. THE VEHICLE WENT TO AN INDEPENDENT MECHANIC WHO DETERMINED THERE WAS AIR IN THE ABS SYSTEM AND BLED THE AIR OUT. THE ISSUE RECURRED AGAIN WITH ANOTHER VEHICLE STOPPING SUDDENLY IN FRONT AND THE CONTACT'S BRAKE PEDAL AGAIN GOING ALL THE WAY TO THE FLOOR AND A REAR END COLLISION HAPPENING. THE OTHER VEHICLE'S PASSENGER WAS INJURED AND TRANSPORTED TO THE EMERGENCY ROOM BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WILL PROBABLY BE TOTALED AND THE DRIVER'S AIR BAG DID DEPLOY PROPERLY. ALMOST ALL OF THE DAMAGE WAS TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE INDEPENDENT MECHANIC REVIEWED THE REPAIRS AND VERIFIED THE REPAIRS WERE DONE PROPERLY. THE CONTACT HAD RESEARCHED THE INTERNET AND FOUND THAT THERE WERE A NUMBER OF COMPLAINTS ABOUT THE ABS SYSTEM WITH THE HYDRAULIC CONTROL UNIT MALFUNCTIONING BY NOT PROVIDING AN IMMEDIATE STOP. THE VIN TOOL FOUND A NHTSA RECALL NUMBER: AWAITING (BRAKES) THE FAILURE MILEAGE 129,400. *DT*DTJ*JB*DT*JB*DT*DT *TR
Service brakes, Dec 27, 2019
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND CAUSED THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (BRAKE SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 83,000.
Service brakes, Dec 22, 2019
I NOTICED THAT I WAS HAVING TO PRESS THE BRAKE PEDAL LOWER AND LOWER FOR MY CAR TO STOP. I TOOK MY CAR TO DUNN TIRE FOR MY SIX MONTH TIRE ROTATION AND ASKED THEM IF THEY WOULD CHECK MY BRAKES BECAUSE OF THE PROBLEM MENTIONED. THEY ROTATED THE TIRES BUT SAID MY CAR WAS NOT SAFE TO DRIVE BECAUSE OF THE BRAKES. I HAD TO LEAVE IT THERE AND THEY GOT ME A RIDE HOME. THEY SAID THE MASTER CYLINDER NEEDED TO BE REPLACED SO THEY HAD MY CAR FROM FRIDAY TO MONDAY. I WAS NOT EXPECTING TO HAVE TO PAY $499.69, BUT DID SO THAT I COULD GET MY CAR BACK. WHEN I RETURNED FOR MY CAR I WAS TOLD ME THAT THE MASTER CYLINDER WAS LEAKING FLUID. THEY REPLACED THE CYLINDER AND PERFORMED THE PROCEDURE MULTIPLE TIMES TO BLEED THE BRAKE SYSTEM. PEDAL IS BETTER AND VEHICLE STOPS, BUT IS STILL NOT AS HARD AS IS SHOULD/COULD BE. THEY RECOMMENDED TAKING CAR TO DEALER FOR FURTHER DIAGNOSIS INTO THE ABS MODULE OR BOOSTER. WHEN THEY TOLD ME THE APPROXIMATE COST, I COULD NOT DO IT AS I AM ON A FIXED INCOME. I HEARD ABOUT THE RECALL THE OTHER DAY ON TV AND WENT TO THIS SITE TO SEE IF MY CAR WAS AFFECTED BY THE RECALL. IT IS. I HAVE LIMITED MY DRIVING ESPECIALLY IN INCLEMENT WEATHER BECAUSE I'M AFRAID THERE MIGHT BE A BRAKING PROBLEM OR WORSE. I AM VERY CONCERNED THAT MY BRAKES MIGHT GO OUT AT ANY TIME.
Service brakes, Dec 20, 2019
ABS SYSTEM ENGAGED WHEN COMING TO STOP ON ICY CITY STREET; THIS WAS THE FIRST TIME IN MANY MONTHS OF DRIVING THAT IT HAD TO DO SO. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WAS EXTREMELY SPONGY AND TRAVELS NEARLY TO THE FLOOR ON EACH SUBSEQUENT STOP. ABS DOES NOT ENGAGE AND ABS LIGHT DOES NOT COME ON. NO EVIDENCE OF BRAKE FLUID LEAK, CAR CALIPERS AND BRAKE PADS ALL OK, MASTER CYLINDER APPEARS FULL.
Service brakes, Nov 13, 2019
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE BRAKING, THE ABS ACTIVATED, THE BRAKES MALFUNCTIONED, AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE DELAYED IN FINALLY STOPPING. THE FAILURE OCCURRED AT LEAST FIVE TIMES WITH THE BRAKES RETURNING TO NORMAL AFTERWARDS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 189,000.
Service brakes, Nov 12, 2019
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO STOP THE VEHICLE, THE BRAKES FAILED TO OPERATE PROPERLY. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY A WEEK LATER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE FILED A PREVIOUS COMPLAINT WITH NHTSA (ODI NUMBER: 10967298) FOR THE SAME FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.