2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,353 reports, newest first.
Air bags, Oct 30, 2018
NO ISSUES DIRECTLY, I HAVE RECEIVED MULTIPLE LETTER FROM FORD ABOUT THE RECALL AND THEY ADVISE TO DO NOTHING. THEY WILL CONTACT AT A LATER TIME TO COME INTO TO A DEALER FOR AIRBAGS TO BE FIXED. THIS HAS BEEN GOING ON AT LEAST A YEAR MAYBE LONGER. IF THIS IS SUCH AN URGENT ISSUE, WHY ARE THEY NOT TRYING TO FIX THE PROBLEM. I HAVE NOT BEEN IN ANY ACCIDENTS HOWEVER; MY DAUGHTER OFTEN IS IN THE FRONT PASSENGER SEAT. IF THIS IS A RECALL AND SHOULD BE FIXED, WHY IS FORD NOT HAVING ME COME IN URGENTLY TO GET THE AIRBAG REPAIRED.
Air bags, Oct 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER PERRY PITRE FORD (3420 HIGHWAY 190, EUNICE, LA) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 29, 2018
"TAKATA RECALL" - DESPITE REPEATED EFFORTS TO GET THE AIRBAG REPLACED THROUGH SEELYE FORD IN KALAMAZOO MI AS DIRECTED BY FORD RECALL NOTICES (FIRST NOTICE RECEIVED JULY 2016) THEY STILL HAVE BEEN UNABLE TO DO IT. LATEST NOTICE RECEIVED IN JUNE 2018 INDICATED PARTS WERE ANTICIPATED IN 2ND AND 3RD QUARTERS OF 2018....STILL NOT AVAILABLE AS OF OCT 29, 2018- HAVE MADE REPEAT VISITS AND PHONE CALLS. HAVE BEEN UNABLE TO TRANSPORT ANY PASSENGERS IN THE FRONT SEAT SINCE RECEIVING THIS NOTICE OVER 2 YEARS AGO. CAN'T SELL IT WITHOUT THIS REPAIR - SO OVERALL A REAL MESS.
Air bags, Oct 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDLAND FORD LINCOLN, INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Air bags, Oct 29, 2018
TAKATA RECALL. RECEIVED NOTICE OF RECALL 1 YEAR AGO AND HAVE NOT HEARD ANYTHING SINCE.
Air bags, Oct 29, 2018
THE FORD DEALER ON 1202 MALABAR ROAD REFUSES TO REPLACE MY RECALLED AIR BAGS. THEY KEEP TELLING ME THAT THEY DO NOT HAVE ANY AIR BAGS. THIS DEALER IS IN PALM BAY, FLORIDA 32907.
Air bags, Oct 28, 2018
TAKATA RECALL. I RECEIVED NOTICE OF THIS RECALL IN 2016. EVERY ONCE IN A WHILE I WILL RECEIVE A LETTER THAT SAYS IT IS IMPORTANT, BUT THAT NO ARRANGEMENTS HAVE BEEN MADE TO REPLACE IT. THE LAST LETTER SAID SOMETIME THIS YEAR, 2018, I WOULD BE CONTACTED BY FORD TO COME IN TO HAVE IT REPLACED. AND NOW I SEE THERE IS A CLASS ACTION SETTLEMENT IN THE PLAY BECAUSE FORD HAS NOT TAKEN THE PROPER ACTION. VERY DISAPPOINTING. I WOULD LIKE TO SEE MY CAR FIXED AS IT SHOULD BE AND NOT WONDER IF THE AIRBAG WILL EXPLODE WHEN I AM IN AN ACCIDENT AND THEN FORD REALLY NEEDS TO ANSWER FOR THE INJURY THAT COULD HAVE BEEN PREVENTED. I SHOULD NOT HAVE TO REACH OUT TO SEE THIS RESOLVED. A COMPANY SHOULD OWN UP TO THE DEFECTIVE PRODUCT AND REPLACE THEM.
Air bags, Oct 28, 2018
PURCHASED USED VEHICLE IN 2016 WITH DEFECTIVE AIRBAG.. AIRBAG IS HAS STILL NOT BEEN REPLACED AND DEALER HAS NO IDEA WHEN IT WILL BE. HAVE NOT BEEN ABLE TO MAKE USE OF PASSENGER SIDE FRONT SEATING SINCE PURCHASE DATE. WAS NOTIFIED THAT REPLACEMENT WOULD LIKELY BE DURING THIRD QUARTER OF 2018 BUT THAT DID NOT HAPPEN AND NO LOANER VEHICLE CAN BE PROVIDED BY DEALER.
Air bags, Oct 27, 2018
TAKATA INFLATORS RECALL ON AIR BIG AND THEY FIX IT BUT THE LIGHT IS STILL ON
Air bags, Oct 27, 2018
TAKATA RECALL - STILL HAVEN'T RECEIVED THE ACTUAL RECALL ORDER TO GET PROBLEM FIXED
Air bags, Oct 27, 2018
TAKATA RECALL (NHTSA RECALL NUMBER16V384). I WAS NOTIFIED BY FORD THAT MY CAR, A 2008 FORD FUSION, WAS SUBJECT TO A RECALL AND THAT FORD WOULD NOTIFY ME TO HAVE THE AIRBAG PROBLEM FIXED AS SOON AS PARTS BECAME AVAILABLE. THAT WAS SOME TIME AGO (I'M GUESSING 2 YEARS AGO). I HAVE YET TO BE NOTIFIED THAT THE PARTS ARE AVAILABLE FOR FIX THE PROBLEM. WHEN I CONTACTED FORD ABOUT THE ISSUE, THEY REPLIED THAT THEY ARE WORKING TO GET THE PARTS AND APPRECIATE MY PATIENCE. IT SEEMS THAT 2 YEARS IS A QUITE LENGTHY TIME FOR PROCURING THE NEEDED PARTS. MY COMPLAINT IS BEST STATED AS A QUESTION: IS FORD DRAGGING ITS FEET REGARDING THIS AIRBAG RECALL IN HOPES THAT I WILL SELL THE CAR BEFORE THE PARTS EVER BECOME AVAILABLE?
Service brakes, Oct 27, 2018
WHEN STOPPING OR SLOWING DOWN (SUCH AS WHEN APPROACHING A STOP SIGN OR STOP LIGHT) THE BRAKES BEGAN FEELING SOFT, "MUSHY," AND BRAKING DISTANCE SEEMED TO INCREASE. BRINGING THE CAR TO A MORE ABRUPT STOP REQUIRED INCREASED PRESSURE ON THE BRAKES. I TOOK THE CAR TO MY MECHANIC FOR SERVICING. THE MECHANIC "BLED" THE BRAKES AND ADVISED ME THE PROBLEM APPEARS TO BE THE HYDRAULIC CONTROL UNIT (HCU) NOT CLOSING PROPERLY AND ALLOWING SMALL AMOUNTS OF AIR INTO THE BRAKE LINE, CAUSING THE BRAKES TO FEEL MUSHY AND REQUIRING MORE PRESSURE THAN NORMAL TO STOP THE CAR. THIS CONDITION HAS BEEN DOCUMENTED TO YOUR AGENCY PREVIOUSLY AS EVIDENCED BY THIS DOCUMENT: HTTPS://STATIC.NHTSA.GOV/ODI/INV/2018/INOA-EA18002-5464.PDF . MY COMPLAINT IS MEANT TO ADD TO YOU LIST OF COMPLAINTANTS.
Air bags, Oct 26, 2018
TAKATA RECALL. CALLED TO SCHEDULE THE RECALL, BUT DEALER DIDN'T HAVE THE PARTS. THEY SAID THEY WILL CALL ME WHEN THEY ARE ABLE TO COMPLETE THE RECALL. NEVER GOT A CALL BACK. DEALER IS MONACO FORD, GLASTONBURY, CT.
Air bags, Oct 26, 2018
TAKATA RACALL
Air bags, Oct 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ETTER FORD, 1401 DARLINGTON AVE, CRAWFORDSVILLE, IN 47933, 765-362-5400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 25, 2018
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SOUTH CAROLINA 29708, (803) 948-8202) WAS MADE AWARE OF THE RECALL IN JUNE OF 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 24, 2018
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED FOR HER AND HER CHILDREN'S SAFETY. THE CONTACT CALLED FIVE STAR FORD STONE MOUNTAIN AT (678) 384-4242 (LOCATED AT 3800 US-78, SNELLVILLE, GA 30039) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Oct 24, 2018
ON OCT. 10, 2018, AROUND 3:30-4:00 P.M. ON A BUSY CITY STREET---IT WAS RAINY DAY-- ,I HAD TO LAM ON MY BRAKES TO KEEP FROM HITTING A PERSON WHO STOPPED SUDDENLY IN FRONT OF ME WHEN THE TRAFFIC LIGHT TURNED. I HEARD A 'POP' SOUND. AFTER THAT, I DISCOVERED I HAD NO BRAKES. I WAS ABLE TO GET HOME. AT FIRST I FIGURED I HAD A MASTER BRAKE CYLINDER PROBLEM OR A LEAK. I HAD A NEW BRAKE MASTER BRAKE CYLINDER PUT IN AND THE MECHANIC DISCOVERED THE PROBLEM WAS NOT THE MASTER BRAKE CYLINDER. HE CHECKED FOR LEAKS IN THE LINE, AND THERE WERE NO LEAKS. HE SAID IT WAS PROBABLY THE ABS 'AND THAT I SHOULD TAKE IT TO A DEALERSHIP. I DID SO. THEY CHECKED IT AND SAID THE ABS GASKET HAD CRACKED AND THAT A NEW ABS HAD TO BE PUT IN. THE ESTIMATE WAS @ SEVENTEEN HUNDRED DOLLARS. I WAS UNHAPPY. I CONTACTED MY INSURANCE COMPANY AND THE REPRESENTATIVE WAS MOST HELPFUL. I DETERMINED AFTER RESEARCH THAT AS OF APRIL OF THIS YEAR (2018) SOME ONE MILLION FORD FUSIONS WERE/OR HAVE BEEN CONSIDERED BY THE FED RELATIVE TO BRAKE FAILURES. MOST OF THOSE CARS, HOWEVER, HAD MORE THAN HUNDRED THOUSAND MILES. MY CAR HAS ONLY 57,218.2 MILES, AS PHOTOGRAPHED AND ESTABLISHED BY THE DEALERSHIP AND THE INSURANCE COMPANY. MY INSURANCE POLICY WOULDN'T COVER THIS REPAIR BECAUSE IT IS TERMED 'MECHANICAL.' IT SEEMS TO ME THAT THE ABS SHOULDN'T HAVE FAILED IN THIS CASE-- A CAR WITH SO FEW MILES ON IT. . ANY HELP WOULD BE APPRECIATED.
Service brakes, Oct 23, 2018
PEDAL HIT THE FLOOR AND NOT STOPPING THE CAR PROPERLY
Air bags, Oct 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. AFTER THE CONTACT PURCHASED THE VEHICLE, SHE REALIZED IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (LEITH FORD, 5300 ROLESVILLE RD, WENDELL, NC 27591) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE DEALER (FORD LINCOLN OF FRANKLIN, 1129 MURFREESBORO RD, FRANKLIN, TN 37064) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Oct 20, 2018
I WAS DRIVING ON A CITY STREET ON A RAINY EVENING WHEN I HAD TO STOP SHORT ON SOME PAINTED LINES ON THE ROADWAY, BECAUSE SOMEONE BRAKED SUDDENLY IN FRONT OF ME WHILE DRIVING, AND MY ABS KICKED ON. AFTER THAT, THE BRAKES WENT SOFT AND IT TOOK LONGER TO STOP MY CAR.
Service brakes, Oct 18, 2018
AFTER THE ABS ENGAGES, THE BRAKES ARE EXTREMELY SOFT AND HAVE DANGEROUSLY MORE PEDAL TRAVEL BEFORE BRAKING OCCURS. PUMPING THE BRAKES HELPS, BUT THE PROBLEM PERSISTS FOR DAYS BEFORE RETURNING TO NORMAL PEDAL TRAVEL AND BRAKING. ALSO IT DOES NOT APPEAR THE THE ABS SYSTEM CAN ENGAGE AGAIN UNTIL AFTER NORMAL PEDAL TRAVEL AND BRAKING RESUMES.
Air bags, Oct 18, 2018
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE AND THEY WOULD NOT PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.