2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,353 reports, newest first.
Air bags, Seat belts, May 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LOCATED ON 3440 E MAIN ST, VENTURA, CA 93003 WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE FORD MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Air bags, May 23, 2017
RECEIVED RECALL NOTICE ALMOST 1 YEAR AGO REGARDING THE TAKATA AIR BAG. THE DASH IS NOW SEPARATING AT THE AIR BAG LOCATION. CONCERNED ABOUT SAFETY OF OCCUPANTS.
Service brakes, May 22, 2017
DRIVER HIT POTHOLE/BUMP WHILE DRIVING WHICH ACTIVATED THE ABS BRAKE SYSTEM. BRAKE PETAL WENT TO THE FLOOR, REMAINED VERY SOFT AND IS VERY CLOSE TO THE FLOOR. BRAKES WORK BUT HAVE TO BE DEPRESSED ALMOST TO THE FLOOR. INFORMED ABS CONTROL/HYDRAULIC ASSEMBLY NEEDS GO BE REPLACED. THE ABS PUMP/HYDRAULIC ASSEMBLY FAILED WHICH IS A BRAKING SAFETY HAZARD.
Engine, May 22, 2017
THE MOTOR IS MAKING THIS KNOCKING NOISE WHENEVER I DRIVE
Air bags, May 22, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 22, 2017
TAKATA RECALL I WAS SENT NOTICE REGARDING MY VEHICLE. I CALLED MY FORD DEALER AND THEY STATED THE PARTS TO FIX AREN'T AVAILABLE YET. I CALLED FORD CORPORATE TO COMPLAIN AND THEY OFFERED ME NO REMEDY, FIX, APOLOGY, RENTAL CAR, ETC. I INTEND TO DRIVE THIS CAR UNTIL IT BREAKS AND IT'S STILL IN GREAT SHAPE WITH PLENTY LIFE LEFT.
Service brakes, May 21, 2017
BRAKES WERE OPERATIONAL W/ NORMAL FUNCTION/ RESPONSE. I FIRMLY PRESSED THE PEDAL, TO AVOID A POTHOLE, TRAVELING OVER A RAILROAD CROSSING. IMMEDIATELY THEREAFTER, THE BRAKES BECAME/REMAIN 30% EFFECTIVE, W/ NO LOSS OF FLUID. I'VE HAD MY MECHANIC REPLACE THE ABS MODULE & MASTER CYLINDER TO NO AVAIL/ SUCCESS. I'LL NOW TAKE TO DEALER FOR DIAGNOSTICS, SO I MAY UNLOAD/SELL IMMEDIATELY THEREAFTER REPAIRS.
Service brakes, May 20, 2017
HIT A POTHOLE IN ROAD JUST PRIOR TO STOP LIGHT, BRAKES DID NOT STOP CAR UNTIL AFTER GOING THROUGH INTERSECTION, THEN TOOK A LONG TIME TO STOP EVEN AT SLOW SPEEDS WHILE DRIVING TO REPAIR SHOP. I HAD TO PUSH BRAKE PEDAL NEARLY TO THE FLOOR TO GET IT TO STOP, EVEN AT SLOW SPEEDS.
Service brakes, May 19, 2017
BRAKING SYSTEM PROBLEMS. GOING TO STOP WITH BRAKES VERY SOFT OR NON EXISTENT. MOST OF THE SYSTEM HAS BEEN REPLACED WITH OEM PARTS TO NO AVAIL. PROBLEM TO BE HYDRAULIC CONTROL UNIT FOR ABS SYSTEM. ALMOST CAUSED NUMEROUS ACCIDENTS BECAUSE THE CAR WOULD NOT STOP WHEN THE BRAKE PETAL WENT ALL THE WAY TO THE FLOOR. STARTED AFTER ABS SYSTEM KICKED IN LAST WINTER. THE CAR WAS IN MOTION AND ROADS WERE SLIGHTLY ICY. HAPPENED AGAIN LAST NIGHT MAY 18 2017 AT 1130 AT NIGHT. CAR FAILED TO STOP AT INTERSECTION AT MY WORK IN BUTLER PA PULLING ON TO ROUTE 8 A MAJOR HIGHWAY. CAR FINALLY STOPPED ABOUT AN 1/8 TH OF WAY THREW THEN LIGHT CHANGED TO GREEN THEN PROCEED IN MY WAY HOME BRAKES RETURNED TO THE NORMAL SOFT PETAL AND MADE IT HOME SAFELY.
Service brakes, May 19, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE ATTEMPTING TO STOP THE VEHICLE AT A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY AND ALLOWED THE BRAKE PEDAL TO TRAVEL TO THE FLOORBOARD BEFORE BEING ABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE BRAKES WERE SERVICED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE BRAKE LINES WERE BLED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER THE VEHICLE ENCOUNTERED A ROUGH ROADWAY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKING FUNCTION WOULD DIMINISH. THE CONTACT STATED THAT IF THE VEHICLE WAS TURNED OFF AND THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES, THE VEHICLE COULD THEN BE TURNED ON AND WOULD OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Air bags, May 19, 2017
TAKATA RECALLS: THIS HAS GONE ON FOR TOO LONG. THE NHTSA IS NOT PUTTING ENOUGH PRESSURE ON GETTING THESE AIRBAGS REPLACED. VEHICLES SHOULD BE "GROUNDED" AND A FREE RENTAL PROVIDED AND THAT WILL GET SOME ACTION. ONCE THE GOVERNMENT REACHED A SETTLED ANY EFFORTS FOR GETTING THE ISSUE RESOLVED STOPPED.
Air bags, May 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, May 13, 2017, crash
ABS HYDRAULIC CONTROL UNIT, I HAD GOTTEN REAR ENDED IN OCTOBER 2016 AS I WAS TURNING INTO MY HOUSING COMPLEX AND I HIT THE BRAKES AFTER I WAS HIT AND THE PEDAL HAD GONE COMPLETELY TO THE FLOOR AND I HAD LOST BRAKE PRESSURE AND IT WAS DIFFICULT TO STOP. I TOOK IT INTO A REPUTABLE REPAIR SHOP AND THEY SAID THERE WAS NO ISSUE WITH MY BRAKES AND NOW THEY ARE ONLY GETTING WORSE AND WITH THE RESEARCH THAT I HAVE BEEN DOING IT SEEMS THAT THIS IS A PRETTY COMMON ISSUE WITH FORD FUSIONS AND FORD IS NOT DOING A RECALL FOR THIS $600 PART. THIS IS AN EXTREMELY IMPORTANT PART OF A VEHICLE AND I HOPE THAT THIS WILL BE CONSIDERED AND FORD WILL ISSUE A RECALL SO CUSTOMERS AREN'T PAYING THOUSANDS OF DOLLARS DUE TO A PROBLEM WITH THEIR ENGINEERING ON THIS PART.
Air bags, May 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS
Service brakes, May 10, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS ABLE TO STOP AFTER PUMPING THE BRAKE PEDAL MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FIVE MONTHS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 06/23/17*LJ *CN
Service brakes, May 5, 2017
WHEN HITTING BRAKES WHILE GOING OVER ROUGH OR BUMPY ROADS AT 25 MILES PER HOUR OR HIGHER BRAKES ENGAGE ANTI-LOCK BRAKING AND BRAKE PEDAL STOPS WORKING WITH NOW POWER AND NO RESISTANCE. BRAKES STOP WORKING AND MUST BE PUMPED SEVERAL TIMES TO GET A RESPONSE. SLOWLY AT TIMES IT MAY TAKE DAYS TO GET BACK TO WORKING A FULL PRESSURE UNLESS ISSUE ARISES WITH ROUGH ROAD.
Air bags, May 5, 2017
STILL WAITING TO GET PASSENGER SIDE TAKATA AIRBAG REPLACED. HOW LONG ARE YOU GOING TO ALLOW THIS ISSUE TO CONTINUE. MAKE TAKATA PROVIDE RENTAL CARS TO VEHICLES AFFECTED AND THAT WILL GET THEM MOVING.
Service brakes, May 3, 2017
ABS BRAKING SYSTEM ISSUE ON FORD FUSION. AFTER ENGAGING ABS, THE BRAKES ARE LOOSE AND SOFT CAUSING DRIVER TO PRESS FIRMLY TO APPLIED BRAKES AND CAUSING LONGER STOPS. HAVE HAD TWO BRAKE SPECIALIST REVIEW AND THEY ARE UNABLE TO RESOLVE. SEEMS TO BE A COMMON COMPLAINT AMONG FORD FUSION OWNERS. OWN FORD FOCUS, EDGE, EXPLORER, AND MERCURY MONTERREY AND MOUNTAINEER THAT DO NOT EXHIBIT THIS ISSUE.
Service brakes, May 1, 2017
OVER THE PAST COUPLE YEARS WHEN THE ABS WAS ACTIVATED DURING HARD BRAKING, THE PEDAL WENT VERY LOW AND COMPROMISED BRAKING POWER. AFTER A FEW PUMPS THE PEDAL REGAINED ITS PRESSURE, BUT WHENEVER THE ABS ACTIVATED THE PEDAL WOULD GO LOW AGAIN. THIS SYMPTOM WAS EASILY REPEATABLE. IN OCT 2016, THE BRAKE PEDAL REMAINED LOW PERMANENTLY WHEN UNDER NORMAL VEHICLE OPERATION, BUT STILL HAD BRAKING POWER. I BROUGHT IT INTO A BRAKE SHOP IN NOV 2016 TO SEE WHAT THE PROBLEM WAS AND AFTER THEY REPLACED THE BRAKE MASTER CYLINDER THE CAR STILL HAD THE SAME SYMPTOMS. THE NARROWED IT DOWN TO THE ABS PUMP AND AFTER BENCH-TESTING IT THEY DETERMINED IT HAD STUCK VALVES WHICH WAS ALLOWING AIR INTO THE BRAKE SYSTEM. THIS APPEARS TO BE A COMMON AND POTENTIALLY VERY DANGEROUS PROBLEM WITH 06-08 FORD FUSIONS.
Air bags, May 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THERE WAS NO DATE AS TO WHEN THE RECALL REMEDY PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 1, 2017
TAKATA RECALL. WE RECEIVED THIS INFORMATION IN REFERENCE TO AIR BAG DEFECT.. EACH TIME WE DRIVE OUR CAR BECAUSE WE NEVER KNOW WHEN IT COULD GO DEFECTIVE WITH A PASSENGER IN THE SEAT. WE HAVEN'T HEARD ANYTHING IN WAY OF ORAL CONVERSATION. WE JUST RECEIVED THE LETTER AND THAT WAS IT. WE RECEIVED THE LETTER LAST YEAR IN JULY. PLEASE SHED SOME LIGHT INTO THIS MATTER AS TO WHEN WE WILL BE CONTACTED IN WAY OF REPAIR. NOTHING HAS HAPPENED TO THE CAR IT'S JUST FRIGHTENING KNOWING THAT THE AIR BAG IS DEFECTIVE.
Service brakes, Apr 28, 2017
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 45 MPH, THE MASTER CYLINDER AND BRAKE BOOSTER MALFUNCTIONED. THE CONTACT LOSS COMPLETE CONTROL OF THE BRAKE FUNCTIONALITY AND HAD TO ENGAGE THE EMERGENCY BRAKE TO COME TO A COMPLETE STOP. IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE MASTER CYLINDER OR BRAKE BOOSTER CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,597.
Air bags, Apr 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Apr 26, 2017
AFTER APPLYING THE BRAKES IN THE RAIN AND THE ABS ACTIVATING MY BRAKE PEDAL HAS BEEN SOFT SINCE THEN. I HAVE HAD THE BRAKE SYSTEM POWER BLED AT FORD AND SERVICED WITH NEW BRAKE FLUID, THAT DIDN'T SOLVE THE PROBLEM. I REPLACED THE MASTER CYCLINDER AND THAT DIDN'T HELP. I'VE INSPECTED ALL THE CALIPERS AND EVERYTHING SEEMS TO BE WORKING FINE. AFTER DOING RESEARCH I'VE SEEN NUMEROUS OTHERS HAVE HAD THE SAME PROBLEM. I ALSO SEEN THAT YOU ALL HAVE A CURRENT INVESTIGATION AGAINST THIS CONDITION. PE 16-017. I WOULD LIKE TO SEE I CAN GET ADDED TO THIS COMPLAINT AS I BELIEVE THAT FORD HAS AN ISSUE WITH ITS HCU AND THIS IS AN UNSAFE DRIVING CONDITION.
Service brakes, Apr 26, 2017
WHEN BRAKING, PARTICULARLY ON UNEVEN SURFACES AND/OR WHEN CORNERING, THE ABS SYSTEM, OR SOME COMPONENT CAUSES THE CAR TO VIBRATE OR PULL THE VEHICLE LEFT, AND IT MAKES NOISE. SOMETIMES IT IS RELUCTANT TO BRAKE AT ALL. ON ONE OCCASION WHILE APPROACHING A RED LIGHT AT AN INTERSECTION WHERE THE SPEED LIMIT IS 35 M.P.H., I CROSSED UNEVEN PAVEMENT. I APPLIED THE BRAKES BUT NOTHING HAPPENED. I QUICKLY PUMPED THE BRAKES AND THEY RESPONDED JUST IN TIME. ON ANOTHER OCCASION TRAFFIC SLOWED UNEXPECTEDLY DUE TO CONSTRUCTION AT A CITY STREET INTERSECTION, AGAIN 35 M.P.H. ZONE. I PRESSED THE BRAKES BUT NOTHING HAPPENED UNTIL THE BRAKE PEDAL HIT THE FLOOR. I STOPPED JUST BEFORE STRIKING THE CAR IN FRONT OF ME. I WAS NOT SPEEDING AT THE TIME OF EITHER INCIDENT. AT A SERVICE ON 9/28/16, AT RUSTY ECK FORD IN WICHITA, KS, MY SERVICE ADVISOR GAVE ME THE STANDARD INFORMATION ABOUT THE SERVICE, AND INCLUDED THE FACT THAT MY BRAKE PADS WERE NEARING REPLACEMENT. THIS WAS NOT SURPRISING. I BELIEVE I MENTIONED ONE INCIDENT WITH BRAKE SHUDDERING WHILE BRAKING ON AN UNEVEN ROAD AT THAT POINT. WHAT HE TOLD ME NEXT THOUGH SHOCKED ME. HE EXPLAINED THAT, BASED ON HIS CONVERSATION WITH THE SERVICE TECHNICIAN WHO HAD DRIVEN MY CAR APPROXIMATELY 100 YDS., THAT I WOULD PROBABLY NEED TO HAVE MY BRAKE MASTER CYLINDER REPLACED IN THE NEAR FUTURE. THIS MADE NO SENSE BECAUSE THE CAR IS IN EXCELLENT CONDITION, IS GARAGE KEPT, DEALER SERVICED, AND HAS LESS THAN 100,000 MILES ON IT. HIS COMMENTS STARTED TO MAKE SENSE WHEN I LEARNED THAT MY MAKE, MODEL, AND YEAR OF VEHICLE WAS UNDER INVESTIGATION BY YOUR AGENCY FOR THIS BRAKE PROBLEM. I AM WILLING TO AID YOUR INVESTIGATION AS BEST I CAN, BECAUSE IT SEEMS THAT THIS IS A VERY REAL AND DANGEROUS PROBLEM, AND THAT FORD HAS BEEN AWARE OF IT FOR AT LEAST SOME TIME.