2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,353 reports, newest first.
Service brakes, Nov 15, 2016
SPONGY BRAKES - THEY GO TO THE FLOOR BEFORE THEY STOP - MECHANIC SAID MASTER CYLINDER AND BRAKE PADS ARE FINE- BRAKE LINES HAVE BEEN BLEED AND IT DID NOT FIX THE PROBLEM. THE CONSUMER REQUESTED INFORMATION CONCERNING THE VEHICLE'S BRAKE ISSUE. UPDATED 03/27/2017 *JS
Service brakes, Nov 14, 2016
AFTER NOTICING BRAKING ISSUES I HAD A MECHANIC LOOK AT IT TO INVESTIGATE WHAT THE ISSUE MAYBE. I WAS TOLD IT WAS THE MASTER CYLINDER. THIS PART WAS REPLACED AND THEN AFTER REPLACING NOTICED AIR GOING INTO THE LINE. AFTER NOTICING THE SOUND OF AIR THERE WAS AIR LINES AFTER THE FLUSH. IT WAS DETERMINED A FAULTY ABS SENSOR
Air bags, Nov 7, 2016
TAKATA RECALL. RECEIVED RECALL NOTICE (16S26/NHTSA RECALL 16V-384) JULY 2016 FROM FORD. TODAY IS NOVEMBER 7, 2016. NOTICE OF REPAIR SCHEDULE AND FIX FOR OF DEFECTIVE AIRBAG IS NOT TIMELY AND HAS NOT YET BEEN MADE YET.
Air bags, Nov 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Nov 3, 2016
TOOK CAR IN SEVERAL TIMES BECAUSE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR FOR IT TO STOP. DEALERSHIP STATED IT WAS THE REAR BRAKES, REPLACED THEM. PROBLEM STILL EXIST. TOOK BACK A COUPLE MOS LATER, DEALERSHIP STATED FRONT BRAKES & ROTORS, FIXED. PROBLEM STILL EXIST. TOOK CAR BACK AGAIN, DEALERSHIP STATED MASTER CYLINDER NEEDS TO BE REPLACED. REPLACED IT. TOOK BACK AGAIN, NOW THEY STATE IT'S THE HYDRAULIC CONTROL UNIT IN THE ABS SYSTEM. NEED TO PRESS BRAKE PEDAL TO THE FLOOR TO STOP.
Air bags, Nov 3, 2016
ABOUT THE SAME TIME MY RECALL NOTICE WAS SENT THE LEATHER ON THE DASH LIFTED THAT WAS ATTACHED TO THE CAP HOLDING THE AIR BAG. I COULD NOT GET IT TO SLIP BACK SO NOW I HAVE AN OPENING ON THE DASH IN FRONT OF THE AIR BAG. I DID TAKE IT TO FORD THE SAID IT WAS NOT GOING TO OPEN UP ALL THE WAY UNLESS I HAD AN ACCIDENT. I AM STILL WAITING FOR A RECALL FOR THE AIRBAG TO BE FIXED BUT I FEEL THAT THIS WAS NOT A COINCIDENT THAT THE LEATHER LIFTED. I AM WORRIED THAT THE AIR BAG WILL DEPLOY AND SOMEONE IN THE FRONT DRIVER SIDE WILL BE HURT. I KNOW THE CAR IS AN OLDER MODEL BUT I KEEP THIS CAR IN PERFECT CONDITION.
Service brakes, Nov 1, 2016
WHEN BRAKING HARD OVER A POTHOLE ON A CITY STREET, BRAKES ARE LOST AND PEDAL GOES TO THE FLOOR. THE BRAKES RETURNED BUT HAS BEEN LOW AND SOFT EVER SINCE. A MECHANIC SUGGESTED THERE'S AN ISSUE WITH HYDRAULIC CONTROL UNIT (HCU) AND/OR AN ABS VALVE. ALSO, HE RECOMMENDS REPLACING THE HCU, WHICH IS OVER $550 FOR THE PART ALONE.
Service brakes, Oct 31, 2016
I WAS TRAVELING THROUGH COLORADO ON A PAVED BUT FAIRLY STEEP GRADE ROAD. A CAR BEHIND ME WAS TAILGATING SO I PULLED OVER TO A DIRT PATCH TO LET THEM PASS. PATCH WAS ROUGH SO THE ABS ACTIVATED. IMMEDIATELY FOLLOWING ABS ACTIVATION AND SHUTOFF, THE BRAKE PEDAL WENT SOFT. IT REQUIRED PUSHING ALL THE WAY TO THE FLOOR TO GET ANY BRAKE STOPPING POWER. HAD I LET MY FOOT OFF THE BRAKE AT ANY POINT, OR NOT IMMEDIATELY SLAMMED MY FOOT ALL THE WAY DOWN WHEN I REALIZED WHAT WAS HAPPENING, I COULD HAVE SLAMMED INTO A TREE. PEDAL STILL REMAINS SOFT AND REQUIRES PUSHING ALL THE WAY TO THE FLOOR TO STOP. HALF WAY TO THE FLOOR IT FEELS LIKE IT WILL BRAKE NORMALLY BUT IT STILL GOES SOFT. IF I SLAM ON THE BRAKES THEY WORK NORMALLY FOR A MOMENT, BUT THEN GO SOFT AND SPONGY AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE LAST TIME AUTO-CORRECTED ITSELF AFTER TURNING MY CAR OFF AND ON AND PUMPING THE BRAKES HARD, BUT NOT THIS TIME. THIS IS INCREDIBLY DANGEROUS! AFTER RESEARCH ONLINE IT SEEMS THIS IS A VERY COMMON PROBLEM, AS WELL. PLEASE INVESTIGATE AND PUT PRESSURE ON FORD TO ISSUE A RECALL!
Air bags, Oct 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 27, 2016
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 27, 2016
TAKATA RECALL I GOT A RECALL LETTER IN THE MAIL IN JULY ABOUT MY PASSENGER SIDE AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT. A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. I'VE BEEN VERY SCARED TO DRIVE MY CAR EVERY SINCE. I DO NOT FEEL LIKE THIS ISSUE IS BEING RESOLVED IN A TIMELY MANNER.
Air bags, Oct 27, 2016
TAKATA RECALL IT IS TAKING AN INORDINATE AMOUNT OF TIME FOR TAKATA TO HAVE A REMEDY PROVIDED. WHEN I JUST CHECKED THE WEBSITE IT SAID REMEDY NOT AVAILABLE YET. *JS *JS
Air bags, Oct 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V38400 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/16.*JB
Air bags, Oct 26, 2016
TAKATA RECALL: I DO NOT THINK THAT ENOUGH PRESSURE IS BEING APPLIED TO GET THE PROBLEM FIXED. MY CAR SHOULD BE PULLED AND A RENTAL CAR PROVIDED AT NO COST. THAT WILL GET THEM TO FIX THE PROBLEM FASTER. I DO NOT HAVE FULL USE OF MY VEHICLE AS I NO LONGER ALLOW A PASSENGER TO RIDE IN THE FRONT SEAT. ONLY THE PASSENGER SIDE AIRBAG IS IMPACTED ON MY VEHICLE. GROUND ALL VEHICLES IMPACTED AND SEE HOW FAST THEY GET THE PROBLEM CORRECTED. IT HAS BEEN LONG ENOUGH. TAKE THE GLOVES OFF AND GET TOUGH!
Air bags, Structure, Oct 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OF THE DASHBOARD BUBBLED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Oct 19, 2016
I WAS DRIVING THE VEHICLE AND WHEN COMING TO A RED LIGHT THE BRAKE PEDAL WHEN ALMOST TO THE FLOOR. SINCE THEN IT HAD HAPPENED SEVERAL TIMES. I TOOK IT TO OUR MECHANIC AND HE CHECKED THE BRAKES OVER AND SAID THAT EVERYTHING WAS FINE. WE STARTED DRIVING THE CAR AGAIN AND THE PEDAL WAS VERY SOFT AND SPONGY SO WE TOOK IT BACK AND HE DIAGNOSED THE PROBLEM. HE SAID IT WAS THE ABS HYDRAULIC CONTROL UNIT. THIS WAS A VERY EXPENSIVE FIX FOR US AND IT WAS A VERY DANGEROUS VEHICLE TO DRIVE AS YOU COULD NOT TELL IF THE BRAKES WERE GOING TO WORK OR NOT, A VERY SCARY SITUATION. WE ARE CONTACTING FORD TO SEE IF THEY CAN HELP US WITH THE COST AS TO ME THIS IS A PART THAT SHOULD LAST THE LIFE OF THE CAR. WE ALSO COULD NOT DRIVE THE CAR FOR A MONTH OR SO WHILE IT WAS BEING DIAGNOSED. *TR
Electrical system, Service brakes, Oct 18, 2016
WHEN ATTEMPTING TO BRAKE WEATHER ON HIGHWAY/GRAVEL/CITY STREETS OR BUMPS THIS VEHICLES BRAKES ARE NOT WORKING PROPERLY. THEY ARE VERY SOFT TO PUSH AS IF THERE WAS AIR IN LINES,YOU ALWAYS HAVE THE BRAKE PEDDEL TO THE FLOOR TO STOP AND PRAY THAT YOU DO STOP. I HAVE SPENT $$$ TRYING TO FIX THIS PROBLEM... ONE DAY IM NOT GOING TO STOP IN TIME MY KIDS OR MYSELF AND ANYONE KR ANUTHING INVOLVED IS GOING TO BE HURT. THIS PROBLEM IS WORSE IF THE ROAD IS WET BUT IT IS STILL A CONSTANT PROBLEM ON AN EVERY DAY BASIS. I HAVE HAD WORKERS FROM FORD AND OTHER SHOPES TELL ME I NEED TO GET IT FIXED, AS I HAVE TRIED AND SPENT $400+ AND STILL WONT FIX IT. I HAVE BEEN DOING RESEARCH AND SEEMS LIKE IT IS THE ABS MODULE FROM OTHER COMPLAINTS.
Structure, Oct 13, 2016
I HAD UNLOCKED MY DOOR VIA THE AUTOMATIC LOCK SWITCH TO EXIT THE VEHICLE. I WENT TO PULL THE INDOOR DRIVER'S SIDE LATCH TO EXIT WHEN THE AUTOMATIC LOCKS BEGAN LOCKING AND UNLOCKING ON THEIR OWN, SO I DISENGAGED THE LATCH. THE LATCH THEN BROKE/POPPED OUT WITHOUT ME TOUCHING IT. I CAN NO LONGER EXIT OUT OF THE DRIVER'S SIDE DOOR WITHOUT ROLLING DOWN THE AUTOMATIC WINDOWS AND OPENING THE DOOR FROM THE OUTSIDE HANDLE. MY VEHICLE WAS TURNED OFF WITH THE KEYS OUT OF THE IGNITION WHEN THIS TOOK PLACE.
Air bags, Oct 6, 2016
ILLEGAL, UNETHICAL, IMMORAL DECISIONS MADE BY FORD IN WAITING EIGHT YEARS TO NOTIFY ME ABOUT DRIVING A DANGEROUS UNSAFE CAR FOR MANY YEARS. IF THERE ARE LAWS TO FOLLOW IN NOTIFYING YOU OR THE CONSUMER WHEN A MANUFACTURER DISCOVERS A SERIOUS AND DANGEROUS DEFECT IN A PRODUCT THEY OFFER, THEN THEY MOST HAVE BEEN VIOLATED IN MY CASE AND HUNDREDS OF MILLIONS OF CONSUMERS CASES. FOR EIGHT OR NINE YEARS I HAVE OWNED AND MY WIFE HAS DRIVEN THE VEHICLE LISTED. I WOULD LIKE YOU TO DETERMINE WHEN DID FORD KNOW ABOUT THEIR CARS HAVING DANGEROUS AIR BAGS.TAKATA HAS BEEN IN THE NEWS FOR YEARS. WHICH PEOPLE KNEW. DID THESE PEOPLE FOLLOW YOUR LAWS CONCERNING NOTIFYING NHTSA, CONSUMERS AND OTHER GOVERNMENT OFFICES? I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY OF 2016 AFTER DRIVING THIS CAR FOR EIGHT OR NINE YEARS. IF YOU FIND THE TRUE ANSWERS TO MY QUESTIONS THEN IT IS DIFFICULT TO BELIEVE THAT NO VIOLATIONS OCCURRED. THE ACTIONS TAKEN BY FORD OVER THE PAST EIGHT YEARS MUST VIOLATE NHTSA CODES, CONSUMER RIGHTS, PRODUCT SAFETY CODES AND MANY OTHER CODES. WHEN NATIONAL FORD EMPLOYEES CAN NOT GIVE APPROXIMATE DATE TO GET UNSAFE CAR REPAIRED TO THE NEAREST MONTH AND THEY DO NOT RETURN CALL AS PROMISED, THEN IF NO CODES ARE VIOLATED THEN SURELY THAT IS AN EXAMPLE OF UNETHICAL OR IMMORAL DECISIONS MADE OVER THE PAST NINE YEARS. SO AGAIN I ASK. WHEN DID FORD KNOW OF THE PROBLEM? WHO KNEW? BUT MORE IMPORTANTLY WHAT LAWS WERE VIOLATED? IN CLOSING I WOULD LIKE TO SAY THAT "STATISTICALLY SPEAKING" I FIND IT VERY DIFFICULT TO BELIEVE THAT A CAR COULD GO EIGHT OR NINE YEARS WITH A DEFECTIVE PRODUCT (ESPECIALLY A TAKATA AIR BAG) AND ALL CODES ESPECIALLY RELATED TO TIMELY NOTIFICATIONS TO YOU AND THE CONSUMER WERE MET. THANK YOU [XXX] PS I HAVE A 2008 FORD FUSION SITTING IN THE GARAGE FOR THREE MONTHS FOR SALE IF YOU KNOW ANY ONE WHO WOULD BUY A FORD? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Structure, Oct 5, 2016
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS PROTRUDING FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 01/06/17*LJ THE CONSUMER STATED THE DASHBOARD HAS BOWED OUT WHERE THE AIRBAG IS LOCATED. *TR
Air bags, Sep 29, 2016
"TAKATA RECALL" - I PURCHASED A 2008 FORD FUSION IN 2010 WITH ONLY 19,000 MILES. DURING THE MONTH OF JULY 2013, IT WAS A VERY HOT SUMMER DAY, 90 DEGREES AND MY CAR WINDOWS WERE SHUT TIGHT. MY CAR SAT IN THE PARKING LOT DURING WORKING HOURS AT LEAST 9 HOURS. AT THIS TIME, I HAD 33,000 MILES ON THIS CAR AND MY FIRST FORD VEHICLE PURCHASED. I ENTERED INSIDE, I NOTICED ON THE INSTRUMENT PANEL ON THE FRONT PASSENGER SIDE THE AIR BAG HAD POPPED UP ALONG THE PERIMETER. I WAS ABLE TO SEE THE FOAM MATERIAL UNDERNEATH THE AIRBAG. IMMEDIATELY, I WAS CONCERNED AND NOTIFIED THE HQ FORD MOTOR COMPANY. I REQUEST TO BE TRANSFERRED TO THE RECALL DEPARTMENT. I ASKED IF THEY HAD ANY COMPLAINTS OR RECALLS ON THE FORD FUSION FRONT PASSENGER AIRBAG. HER RESPONSE WAS "NO". I INFORMED HER OF THE OCCURRENCE IN DETAIL AND FELT ACTION MUST BE TAKEN IMMEDIATELY. I REQUESTED TO PLEASE NOTE THIS IN FILE FOR ANY FUTURE CALLS. I HAD OFFERED TO SEND A PICTURE OF IT BUT I WAS TOLD IT WAS NOT NECESSARY. I POLITELY ASKED WHAT MY OPTIONS WERE AND WHAT STEPS ARE NEEDED. SHE REPLIED, IT WAS NOT FORD'S RESPONSIBILITY AND RECOMMEND I DRIVE MY VEHICLE TO THE NEAREST DEALERSHIP. I EXPRESSED HOW IMPERATIVE IT WAS TO FORWARD THIS INFORMATION. I TOOK MY VEHICLE TO THE NEAREST DEALERSHIP, EXPLAINED THE SAFETY ISSUE AND IT MUST BE TAKEN CARE OF IMMEDIATELY. I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY, THE COST WOULD BE $2,500.00 OUT OF MY POCKET. I WAS SHOCKED! I LEFT THE DEALERSHIP UNHAPPY AND DISAPPOINTED. IT IS NOW 2016, I HAVE 72,000 ON MY VEHICLE, THE PROBLEM REMAINS THE SAME. IT HAS NOT BEEN REPAIRED, I REFUSE TO PAY. I NEVER RECEIVED ANY NOTICE IN THE MAIL. I AM VERY DISTURBED BY THIS. AS IT STANDS, THERE IS A RECALL ON THE FRONT PASSENGER IP BUT UNABLE TO REPAIR DUE TO PART NOT AVAILABLE? I WOULD APPRECIATE IF SOMEONE CAN PLEASE HELP AND ASSIST ME. THANK YOU! *TR
Service brakes, Sep 28, 2016
THE BRAKES ON THIS CAR ARE VERY SOFT DUE TO A DEFECTIVE ABS STUCK VALVE. THE SOFT AND SPONGY BRAKE PEDAL IS ALL THE TIME UNLESS THEIR PUMPED A FEW TIMES.
Structure, Sep 23, 2016
DRIVER DOOR HANDLE WILL NOT OPEN FROM INSIDE. MUST ROLL DOWN POWER WINDOW REQUIRES IGNITION ON OR ENGINE RUNNING TO OPEN DOOR FROM OUTSIDE DOOR HANDLE. DRIVER DOOR WILL NOT LOCK. (NO SECURITY OR THEFT PROTECTION) EGRESS FROM CAR IMPOSSIBLE FROM INSIDE DRIVER SIDE. EXIT VIA PASSENGER DOOR BLOCKED BY CENTER CONSOLE. LOSS OF IGNITION LEAVES DRIVER STRAANDED INSIDE VEHICLE.
Air bags, Sep 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.