2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: engine
37 reports, newest first. Show all
Engine and engine cooling, Sep 20, 2023
The contact owns a 2009 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the exhaust manifold valve was stuck in the open position. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, who determined that the exhaust manifold valve was stuck in the open position again. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Engine, Aug 29, 2023
Transmission will not go into gear. When it finally does shift it jumps completely forward or backwards depending on the gear. However, it does not matter which gear you put it in. It takes several attempts before it does go into gear; at that time it will completely jump forward/backward. This causes great risk to myself and others on the road/parking lots. I never know when it is going to get in gear or if it will go out while driving. The problem has been reported to the Ford company. The vehicle as not been inspected by any manufacture or policy/insurance. There was no warning, or no warning when it happens.
Engine and engine cooling, Mar 22, 2023
The contact owns a 2009 Ford Fusion. The contact stated while performing a daily routine check on the vehicle, she noticed that there was no engine oil in the vehicle. The vehicle was taken to the dealer, who informed the contact that they were aware that the oil dip stick assembly had failed due to the screws becoming loosened. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 114,000.
Engine and engine cooling, Aug 31, 2021, fire
The contact owns a 2009 Ford Fusion. The contact stated while driving approximately 15 mph when smoke coming from the engine compartment was noticed. The contact continued to drive until they heard a popping noise from the engine compartment then pulled over. The fire department was called and the fire was extinguished. A police report was filed and the contact sought medical care and sustained smoke inhalation. The vehicle was then towed to the contact's residence. The contact stated check engine warning light was illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Service brakes, Engine, Jul 8, 2020, fire
I WAS DRIVING STOPED AT A LIGHT. NOTICED DARK SMOKE COMING FROM UNDER THE HOOD. MADE MY LEFT TURN TRYING TO GET TO A PARKING LOT JUST AHEAD. THE SMOKE STARTED COMING INTO THE CAR. IT WAS SMOKING BAD BY NOW. I PULLED OVER AS I DID I SAW FLAMES COMING FROM UNDER THE HOOD. THIS IS ONLY A MINUTE OR TWO LATER. I GOT OUT OF CAR CALLED 911. THE WHOLE ENGINE WAS BURNED UP THE FRONT TIRES. WINDSHIELD WAS STARTING TO CRACK AND STARTED MELTING. THIS WAS SO SCARY EVERY THING HAPPENED SO FAST AND THE GAUGE DIDN'T SHOW THE CAR WAS RUNNING THE SLIGHTEST BIT HOT. WITH ALL THAT IT SEEMED WHEN I WAS SLOWING DOWN FOR THE LIGHT THE BRAKES WERE STARTING TO GO OUT. THERE IS ONLY A LITTLE OVER 45,000 MILES ON MY CAR. NOW THAT I THINK OF ALL THIS I THANK GOD I DIDN'T GET INTO AN ACCIDENT AND HURT OR KILL SOMEONE INCLUDING MYSELF. [XXX] FROM CLARKSTON MICHIGAN INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Engine, Mar 28, 2020
VEHICLE LOST BRAKES WHEN LEAVING PAVEMENT ON TO DIRT ROAD.BRAKE PEDAL GOES TO THE FLOOR BEFORE STOPPING.VEHICLE SLOW TO STOP.VEHICLE IN MOTION TURING OFF THE HIGHWAY
Engine, Dec 10, 2019
HEARD ABOUT A RECALL ON SOME FORD VEHICLES OVER COOLANT LEAK I THINK MY VEHICLE SHOULD BE INCLUDED IN THAT MY VEHICLE IS LEAKING COOLANT BUT I CAN'T TELL WHERE I HAVE AN 09 FORD FUSION 2.3 LI I 4 CYL. SE MODEL. VEHICLE LEAKS WHEN RUNNING OF VEHICLE IS OFF.
Engine, Nov 18, 2019
CAR STALLS WHILE DRIVING AND EVERYTIME I DO A COMPLETE STOP, I'VE BEEN LOOKING ONLINE FOR A SOLUTION TO FIX MY CAR AND IT LOOKS LIKE A LOT OF PEOPLE HAS THE SAME ISSUE AND NOBODY HAS A EXACT SOLUTION TO THE PROBLEM I ALREADY REPLACED THE THROTTLE BODY AND EGR VALVE BUT IT STILL STALLING.
Other or unspecified, Engine, Mar 28, 2019
WHILE DRIVING IN TO WORK ON MULTIPLE DIFFERENT OCCASIONS, THE SERPENTINE BELT HAD COME OFF. THE POWER STEERING WENT OUT AND THE ENGINE STARTED TO OVERHEAT. ON 3 DIFFERENT OCCASIONS I HAVE HAD MY CAR TOWED TO A SHOP TO GET FIXED. EACH TIME IT WAS THE IDLER PULLEY BOLT BEING BROKEN. THIS ALL HAPPENED WHILE THE CAR WAS IN MOTION TWICE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET. THERE IS A LOUD CLINKING SOUND AND THE CAR GROWLS.
Electrical system, Service brakes, Engine, Oct 28, 2018
HERKY JERKY ACCELERATION. DEALERSHIP SAID IT WAS A SENSOR. 6 MONTHS LATER, SAME PROBLEM. DEALERSHIP SAID A SMALL OIL LEAK BURNED THROUGH SOME WIRES. STATED SOME SORT OF ISSUE WITH A WIRING HARNESS. STATED WIRING HARNESS NEEDED REPLACED, BUT WAS VIRTUALLY IMPOSSIBLE TO LOCATE. BRAKES CONSTANTLY NEED REPAIRS/REPLACEMENTS. MULTIPLE TIMES PER YEAR.
Engine, Oct 10, 2018
I WAS DRIVING WHEN MY CAR ENTERED "LIMP HOME" MODE AND FAILED TO ACCELERATE. I HAD BARELY ENOUGH TIME TO MOVE ONTO THE SIDE OF THE ROAD FROM TRAFFIC.
Power train, Engine, Jul 6, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT IT TOOK AT LEAST THREE ATTEMPTS TO START THE VEHICLE. WHEN THE VEHICLE FINALLY STARTED, IT FAILED TO ACCELERATE AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Electrical system, Air bags, Engine, Apr 3, 2018
TAKATA RECALL !!!!!!! THE DISPLAY PANEL WARNING LIGHTS COME ON AND GO OFF AT WILL. MOSTLY WHEN ITS HUMID OUTSIDE OR RAINING. THIS IS INCLUDING THE SCARY AIRBAG LIGHT, OIL LIGHT, ENGINE LIGHT. I AM STUCK WITH THE CAR SINCE FORD STATED NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT. HAS NO VALUE. AND I PRAY EVERY DAY IT DOES NOT KILL ME!
Electrical system, Vehicle speed control, Engine, May 22, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT A RED WARNING LIGHT FLASHED INTERMITTENTLY AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART, BUT THE REMEDY FAILED TO PROVIDE A SOLUTION. IN ADDITION, THE DEALER LATER STATED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN WITHOUT POTENTIALLY STALLING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Engine, Nov 26, 2016
ELECTRONIC THROTTLE BODY DEFECTIVE. ENGINE STALLS, LOSES POWER, ENTERS LIMP MODE, AND RUNS AT REDUCED SPEEDS. ESPECIALLY DANGERS LEAVING AN INTERSECTION, AFTER BEING STOPPED, YOU CAN'T RELY ON THE VEHICLE HAVING ENOUGH POWER TO CLEAR THE INTERSECTION AS ONCOMING TRAFFIC APPROACHES. ALWAYS CONCERNED ABOUT BEING T-BONED.
Engine, Jul 29, 2016
I PURCHASED THE 2009 FORD FUSION FOR MY 16 YEAR OLD DAUGHTER'S FIRST CAR. IT ONLY HAS 68K MILES ON IT SO I WAS CONFIDENCE THAT IT WOULD BE A RELIABLE CAR. AFTER DIVING IT FOR ABOUT A MONTH THE CAR STARTED STALLING AND IT WAS NEVER CONSISTENT. ABOUT ONCE A WEEK THE CAR WOULD STALL SOMETIMES WHEN PULLING AWAY FROM A STOP SIGN OR JUST DRIVING AT NORMAL SPEEDS. THEN ALSO SOMETIMES IT WOULD SURGE. SHE SAID THE SCARY PART WAS WHEN IT STALLS YOU CAN'T STEER OR BRAKE THE CAR BECAUSE OF NO POWER. AFTER TAKING IT TO THE REPAIR SHOP SEVERAL TIMES THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. THE DEALERSHIP SAID IT WAS PROBABLY THE THROTTLE BODY BUT COULD NOT SAY FOR SURE AND THERE WAS NO RECALL ON THAT PART. THIS IS UNBELIEVABLE THE CAR IS NOT SAFE TO DRIVE AND THERE IS NO RECALL! ALSO, THE FLOOR MATS WHERE CONSTANTLY GETTING STUCK ON THE GAS PEDAL AND THE CAR ENGINE WOULD RACE UP AND MAKE IT ALMOST IMPOSSIBLE TO STOP THE CAR. SO, THE NICE FUSION MATS ARE NOW IN THE GARBAGE AFTER ALMOST KILLING MY DAUGHTER. I WOULD LIKE TO SEE FORD TAKE RESPONSIBILITY FOR THESE DEFECTS AND FIX THEM!
Engine, Jun 28, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HEARD A LOUD CLANKING NOISE DIRECTLY BEFORE THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW MOTOR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,000.
Engine, Jun 29, 2015
MY DAUGHTER WAS DRIVING HER 2009 FORD FUSION TO COLLEGE ORIENTATION IN MANKATO, MN. THE CAR WENT INTO "LIMP" MODE ON THE HIGHWAY DUE TO A DEFECTIVE THROTTLE BODY ASSEMBLY AND ULTIMATELY STOPPED RUNNING. THE ISSUE SURROUNDING FORD'S LACK OF COMMITMENT IS THAT THE THROTTLE BODY DEFECT IS A KNOWN ISSUE; REFERENCE CONSUMER SATISFACTION PROGRAM 13N03. THE SERVICE MANAGER AND FORD CUSTOMER SERVICE SAID MY CAR DID NOT FALL WITHIN THE PARAMETERS OF THE REPLACEMENT PROGRAM. I HAVE A CASE NUMBER FROM FORD INVOLVING THE DEFECTIVE THROTTLE BODY, BUT NOBODY HAS FOLLOWED UP WITH ME AND I ASSUME THE CASE IS CLOSED. THE SERVICE MANAGER SAID HE DID NOT KNOW WHY MY CAR WOULD NOT BE COVERED SINCE IT'S THE SAME DEFECT THAT'S ADDRESSED BY THEIR CUSTOMER SATISFACTION PROGRAM.
Electrical system, Engine, May 20, 2015
SMART JUNCTION BOX AND TRANSMISSION HAVE BEEN REPLACED. IT'S A NEW CAR WITH 37000 MILES .
Vehicle speed control, Engine, Apr 3, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE CONTACT BELIEVED THE FAILURE MIGHT BE RELATED TO A RECENT CRASH THAT OCCURRED; HOWEVER, THIS WAS NOT CONFIRMED BY THE DEALER. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.
Power train, Electrical system, Engine, Mar 6, 2015
I HAVE TWICE NOW EXPERIENCED A CATASTROPHIC ENGINE/POWER TRAIN FAILURE WHILE AT SPEED AND IN TRAFFIC. WHILE DRIVING AND WITHOUT ANY PRIOR NOTICE, MY CAR IMMEDIATELY SHUTS DOWN. DURING WHICH THE ENGINE STALLS, POWER BRAKES FAIL, AND STEERING WHEEL LOCKS. LUCKILY I WAS IN A POSITION IN TRAFFIC WHERE I COULD QUICKLY ENGAGE THE HAZARD LIGHTS AND ALLOW PLENTY OF REACTION TIME FOR OTHER DRIVERS TO AVOID ME. AFTER THE CAR HAS STALLED AND LOST ALL POWER, THAT IS WHEN THE WARNING LIGHTS (ENGINE AND WRENCH) COME ON THE DASH. EACH TIME IT HAS TAKEN NO LESS THAN 5 MINUTES, WHILE SITTING IN HEAVY TRAFFIC, TO RESTART THE CAR. WHEN THE CAR RESTARTS IT WILL DRIVE LIKE IT DID PRIOR TO THE FAILURE BUT THE CHECK ENGINE LIGHT WILL REMAIN ON. THIS TIME I WAS ABLE TO BRING THE CAR TO THE LOCAL FORD SERVICE DEPARTMENT TO HAVE THEM DIAGNOSE THE PROBLEM. AFTER A FULL DAY OF TRYING TO RECREATE THE ISSUE (25 MILE TEST DRIVE) THEIR RECOMMENDATION WAS TO TAKE THE CAR AND CONTINUE TO DRIVE AS NORMAL UNTIL IT HAPPENS AGAIN. AFTER RESEARCHING THIS SITE AND SEVERAL OTHERS, I HAVE FOUND THAT I AM NOT THE ONLY FUSION OWNER WHO HAS EXPERIENCED THIS PROBLEM. I BROUGHT SEVERAL DOCUMENTS TO PROVE THE ISSUE HAS BEEN RECOGNIZED BY FORD (CSP 13N03) AND THERE IS A FIX FOR THE PROBLEM. DUE TO THE BUREAUCRATIC NATURE OF THE CONFLICTUAL RELATIONSHIP BETWEEN THE AUTOMOTIVE INDUSTRY AND GOVERNMENT ENTITIES, I AM NOW LEFT WITH A BLUNT REFUSAL TO REMEDY THE ISSUE WITH MY CAR FROM THE FORD DEALERSHIP BECAUSE I DO NOT OWN A 2010 FUSION BUT RATHER A 2009. A MODEL YEAR PRIOR TO WHAT FORD RECOGNIZES HAS ISSUES BUT I IN FACT HAVE TWICE EXPERIENCED THE EXACT SYMPTOMS THAT FORD OUTLINED IN THEIR CSP 13N03 DOCUMENT. AT THE END OF THE DAY I STILL HAVE A VERY UNSAFE VEHICLE THAT IS NOT FIT TO BE ON PUBLIC ROADS BECAUSE OF THE MASS SAFETY RISK IT POSES TO IT'S OCCUPANTS (MY CHILDREN) AND OTHER MOTORISTS. *TR
Vehicle speed control, Engine, Jan 27, 2015, crash
BUSINESS NAME: FORD MOTOR COMPANY. CUSTOMER SERVICE DIVISION P.O.BOX 1904 DEARBORN, MI 48121 BUS PHONE: 866-436-7332 EMAIL: WEBSITE: FORD MOTOR COMPANY. COM NAMES AND ADDRESSES OF ANY OTHER BUSINESSES INVOLVED IN YOUR COMPLAINT: TRANSACTION DATE: 12-15-2014 AMOUNT IN DISPUTE: N/A EXPLANATION OF COMPLAINT: I WAS INVOLVED IN A CAR ACCIDENT ON DECEMBER 15TH 2014 THE CAR I OWN IS A 2009 FORD FUSION SEL .MY ACCELERATOR GOT STUCK MY CAR I WENT OFNLINE TO SEE IF THERE WAS ANY RECALLS ON THE VEHICLE AND THERE WAS ONE I CONTACTED FOR CUSTOMER SERVICE. *TR
Power train, Vehicle speed control, Engine, Dec 29, 2014
WHILE DRIVING MY FUSION WHICH HAS HAD NO MECHANICAL ISSUES UP TO THIS POINT SLAMMED INTO 3RD GEAR FOLLOWED BY A RAPID DECREASE IN POWER AND SPEED. THE CHECK ENGINE LIGHT AND WRENCH CAME ON AND PRETTY SURE WAS IN THE" LIMP HOME" MODE. TOOK IT TO GET THE CODES READ AND P 2104 AND P0607 WERE PRESENT. *TR
Electrical system, Engine, Nov 21, 2014
2009 FORD FUSION - WHILE DRIVING, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL LIT UP. DRIVER PULLED OVER TO SAFE AREA & SHUT OFF VEHICLE. VEHICLE WOULD NOT RESTART. LIGHTS, RADIO AND FAN STILL WORKED. VEHICLE WAS TAKEN TO GARAGE FOR ASSESSMENT & REPAIRS - THE MAIN POWER CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE WERE BAD, BATTERY WAS AT 9 INSTEAD OF 12 - ALL COMPONENT'S NEEDED TO BE REPLACED. *TR
Power train, Electrical system, Engine, Nov 16, 2014
I'M GETTING A CHECK ENGINE LIGHT AND A WRENCH SYMBOL ON MY DASHBOARD. WHEN I TAKE IT TO GET CHECKED, IT SAYS 'FAULTY THROTTLE BODY' OR THROTTLE CONTROL ACTUATOR. THIS CAUSES MY FORD FUSION TO GO INTO 'LIMP HOME' MODE. THIS IS A MODE THAT CAUSES THAT CAR TO ACCELERATE NO MORE THAN 20 MILES AN HOUR. THE PROBLEM WITH THIS IS THAT IT HAPPENS WHEN I'M IN THE MIDDLE OF TRAFFIC, TRAVELING AT SPEEDS OF 55-70 MILES AN HOUR. WHEN THIS HAPPENS, I FEAR FOR MY LIFE. WHEN I CONTACT AUTO CARE CENTERS, THEY ALL TELL ME THAT THIS IS A PROBLEM THAT HAS TO BE HANDLED BY THE DEALERSHIP. WHEN I CONTACT THE DEALERSHIP, THEY DON'T KNOW WHAT I'M TALKING ABOUT. I THINK THAT THIS THROTTLE BODY IS DEFECTIVE AND AFTER SOME ONLINE RESEARCH, I SEE THAT I'M ONE OF MANY FORD OWNERS THAT THIS HAS HAPPENED TO. I WOULD LIKE A THEM RECALL THIS DEFECTIVE AUTO PART. I HOPE NO ONE HAS DIED FROM THEIR CAR SUDDENLY GOING INTO 'LIMP HOME' MODE. *TR