2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: structure
42 reports, newest first. Show all
Structure, Jun 19, 2020
DOOR LATCH REFUSED TO CONNECT ON THE DRIVERS SIDE. *TR
Air bags, Structure, Sep 12, 2019
TAKATA RECALL. VEHICLE STATIONARY ON JANUARY 18, 2019 THE PASSENGER AIR BAG INFLATOR WAS REPLACED UNDER THE 18S01 RECALL, FORD PART NUMBER 8E5Z 54044A74 AD. ON SEPTEMBER 10, 2019 BROUGHT CAR INTO LOCAL QUIRK FORD DEALERSHIP FOR SERVICE BECAUSE AIR BAG COVER WAS NO LONGER WAS FLUSH TO THE DASHBOARD. FORD SERVICE SAID PROBLEM WAS DUE TO "WORN DASHBOARD" AND NOT COVERED UNDER RECALL. SEE FIRST ATTACHED PICTURE. CALLED FORD CUSTOMER SERVICE ON SEPT 11, 2019 WAS TOLD PROBLEM WAS NOT COVERED UNDER ANY RECALLS OR ANY WARRANTIES, CASE NUMBER CAS-24226208-S8R0V4. MY CONCERN IS THAT BY HAVING AN OPEN CORNER (SEE SECOND ATTACHED PICTURE) FOREIGN OBJECTS COULD ACCIDENTALLY FALL INTO THIS SPACE WITHOUT THE DRIVERS KNOWLEDGE (IE. A PENNY, DIME, ETC) AND IF THE AIR BAG DEPLOYED A SERIOUS INJURY COULD OCCUR. SPECIFICALLY, FOREIGN OBJECTS COULD BECOME AIR BORNE WHEN AIR BAG DEPLOYED. A SMALL PIECE OF METAL LIKE A PENNY OR DIME COULD CAUSE FATAL DAMAGE TO THE PASSENGERS IN THE CAR IF AIR BAG DEPLOYED. NOT SURE IF THIS SHOULD BE COVERED UNDER THE ORIGINAL TAKATA RECALL OR IF ANOTHER RECALL SHOULD BE ISSUED. IN ANY CASE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WHICH SHOULD BE BROUGHT TO YOUR ATTENTION.
Structure, Sep 12, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 173,000.
Air bags, Seat belts, Structure, Apr 10, 2019, crash
TAKATA RECALL I HAD MADE AN APPOINTMENT FOR 3/28/19 WE HAD AN ACCIDENT ON 3/26/19 A CAR HIT US AT A RED LIGHT TOTALED THE CAR THE AIRBAG HIT ME IN THE CHEST BRUISES AND CUTS . I WAS THE PASSENGER MY HUSBAND THE DRIVER HE LACERATIONS MOSTLY . I ALSO HAD BROKEN ANKLE ON THE RIGHT FOOT AND A SPRAIN ON THE LEFT. THE CAR WAS TOTALED. CAR WAS IN MOTION.
Structure, Aug 2, 2018
MY REAR PASSENGER SIDE DOOR WON'T STAY CLOSED. THE LATCH SEEMS TO BE MALFUNCTIONING AND IT OPENED WHEN I WAS DRIVING. I WAD ABLE TO OULL OVER QUICKLY AND SECURE THE DOOR WITH ROPE BUT IT STILL OPENS SLIGHTLY. I PROBABLY USE THIS DOOR THE LEAST OF ALL 4, SO MY BIGGEST CONCERN IS THAT THE OTHER 3 DOORS ARE SOON TO FOLLOW.
Steering, Air bags, Structure, Service brakes, Jan 21, 2018, crash
TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.
Structure, Jan 17, 2018
COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU NOT ADDRESS THIS MATTER??? THIS IS A PRETTY BAD SAFETY HAZARD???!!! WHAT IF I WAS IN AN ACCIDENT AND I HAD TO GET OUT OF THE DRIVER DOOR ONLY?? AND/OR THE CAR WAS ON FIRE????? AGAIN.....NO RESPONSE.. PLEASE HELP ANY WAY YOU SEE FIT AND LEGAL...I SO WOULD APPRECIATE AND MANY OTHERS HAVING AND HAD THE SAME DOOR PROBLEM WOULD TOO. TYVM
Air bags, Structure, Jan 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL COLE FORD LINCOLN AT (606) 329-2120 (2119 GREENUP AVE, ASHLAND, KY 41101) AND GLOCKNER SOUTH POINT FORD AT (740) 894-3673 (155 CO RD 406, SOUTH POINT, OH 45680) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE AIR BAG WARNING INDICATOR ILLUMINATED, INDICATING TO REMOVE OBJECTS NEAR THE PASSENGER SEAT. THE CONTACT ALSO STATED THAT THE GLUE THAT HELD THE DASHBOARD TOGETHER WAS SEPARATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Jan 8, 2018
BESIDES THE RECALL NOTICE 16S26 THE DOOR HANDLES ARE NOT STABLE.. HARD PLASTIC. MY DRIVER DOOR HANDLE BROKE AND I HAD TO PAY OVER 200.00 TO REPLACE IT, COULD NOT GET OUT OF MY CAR.. THE PASSENGER DOORS HAVE TAPE ON THEM FOR SECURITY. CHEAP DOOR HANDLERS. OTHER THAN THAT I LOVE THE VEHICLE.
Air bags, Structure, Oct 11, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT OBSERVED THAT THE DASHBOARD PANEL BEGAN TO FAIL/WARP NEAR THE PASSENGER AIR BAG. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE PANEL WAS SEPARATED AND THERE WAS A BULGE WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO, 80234) WHERE IT WAS DIAGNOSED THAT THE PANEL NEEDED TO BE REPLACED. SINCE IT WAS AN UPHOLSTERY REPAIR, THE CONTACT WAS ADVISED TO CALL AN AUTO BODY SHOP. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL AND STATED THAT THE FAILURE WAS NOT SOMETHING THAT THEY WOULD COVER. THE MANUFACTURER DID NOT OFFER ANY ADDITIONAL ASSISTANCE EXCEPT FOR REFERRING THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Structure, Aug 5, 2017
DOOR HANDLE INCLUDING THE LOCK ARE DANGEROUS! FIRST, THE COATING OVER THE PLASTIC LEVER NECESSARY TO EXIT THE VEHICLE BEGAN SPLITING AND BECAME VERY SHARP. MY PASSENGERS AND MYSELF BEGAN RECEIVING RAZOR SHARP CUTS TRYING TO EXIT. I BROUGHT MY VEHICLE TO FORD DOR SOMETHING ELSE AND ASKED IF THERE WAS A RECALL, BUT THERE WAS NONE. I HAD TO TAPE OVER THE HANDLES. NEXT, MY DRIVER'S DOOR HAND BROKE OFF IN MY HAND AND I HAD TO LOWER MY WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. WHAT WOULD I'VE DONE IF MY WINDOW DIDN'T WORK, WHEN I LIVE IN FL AND THE INSIDE TEMPERATURE OF CARS GROWS INTO TRIPLE DIGITS! I HAD TO REPLACE AND INSTALL A NEW HANDLE I PURCHASED ONLINE. WHEN I NOTICED THE READILY AVAILABILITY OF THE PARTS, THIS SEEMS TO BE A COMMON REPLACEMENT. WELL IT'S A GOOD THING TO KNOW BECAUSE NOW MY PASSENGER SIDE DOOR HANDLE IS NOW MALFUNTIONING. I HOPE ACTION WILL BE TAKEN TO RECALL AND REPLACE MY HANDLES OR AT LEAST REIMBURSE ME FOR THE REPLACEMENTS I'VE HAD TO PURCHASE. ALSO, I'VE BEEN WAITING ON A RECALL THAT WAS JUST UPDATED. I'VE BEEN WAITING 2YRS AND THEY STILL DON'T HAVE THE PART?! IS IT BECAUSE THE AIRBAG IS TOO EXPENSIVE TO REPLACE?
Structure, Jul 10, 2017
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 FORD FUSION LOADED WITH A TAKATA AIRBAG HAS NOT BEEN RESOLVED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/10/2017*JS
Structure, May 1, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000(STRUCTURE) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Mar 15, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, BUT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN THE DOOR HANDLE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. UPDATED 06/02/17*LJ *AS
Electrical system, Structure, Sep 22, 2016, fire
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, A SMALL FIRE ON THE PASSENGER SIDE FLOOR IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE CONTACT WAS INFORMED THAT THE CHARGER CABLE THAT WAS PLUGGED INTO THE ACCESSORY POWER OUTLET CABLE (UNDERNEATH THE FRONT PASSENGER SIDE FLOOR MAT) BECAME HOT AND MELTED AND BURNED A HOLE IN THE CARPET, WHICH IGNITED THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,681. THE VIN WAS UNAVAILABLE.
Structure, Jan 4, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS PREMATURELY DETERIORATING AND BULGING ON THE DRIVERS SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THERE WAS A STICKY RESIDUE THAT EXPANDED ON THE FRONT PASSENGER SIDE CAUSING EXPOSURE TO THE AIR BAG. THE CONTACT ALSO NOTICED THAT THE INNER PARTS OF THE DASHBOARD EXPOSED PLASTIC AND FOAM NEAR THE VENTS ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Structure, Other or unspecified, Oct 11, 2015
INSIDE DOOR HANDLES BRAKE AND DOORS CAN NOT BE OPENED FROM THE INSIDE!!! ALSO DOORS WILL NOT LOCK AFTER THE HANDLE BRAKES.
Structure, Latches/locks/linkages, Jun 22, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN
Structure, Latches/locks/linkages, Jun 22, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Structure, Apr 28, 2015
THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR
Structure, Sep 9, 2014
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE DOOR HANDLE BEING MADE OF PLASTIC. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/22/2014*LJ UPDATED 10/29/14*CN UPDATED 4/1/2015 *JS
Structure, Latches/locks/linkages, Aug 11, 2014
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Structure, Equipment adaptive/mobility, Jul 2, 2014
THE INTERIOR DOOR HANDLE BECAME INOPERABLE PREVENTING OCCUPANT FROM OPENING THE DOOR FROM INSIDE THE VEHICLE.THIS CONDITION MAY PREVENT THE DRIVER AND OTHER OCCUPANTS FROM EXITING THE VEHICLE SAFELY IN THE EVENT OF A CRASH OR FIRE. *TR
Structure, Jun 4, 2014
TRIED TO OPEN THE DRIVER'S SIDE DOOR. NOTHING HAPPENED. HAD TO ROLL DOWN WINDOW TO OPEN DOOR FROM OUTSIDE. GLAD MY BATTERY WAS NOT DEAD. TOOK OFF PANEL AND SAW THE CHEAP PLASTIC HANDLE WAS BROKEN. *TR
Structure, Apr 26, 2014
AN ABNORMAL AMOUNT OF RUST ON THE HOOD ABOVE THE GRILL AND INSIDE THE BACK DOORS JUST ABOVE THE WHEEL WELLS. *TR