2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: electrical system
324 reports, newest first. Show all
Steering, Electrical system, Oct 28, 2022
Complete electronic power steering system failure. I cannot turn the steering wheel. This is a safety issue. I was fortunate that it happened in my driveway, but reading on line others have had accidents when their steering failed while driving. No warning lamp indicator was illuminated. A Ford dealership has diagnosed the problem, and said the car requires part replacement(s) that will cost me $2,500. This is already a recall on the 2011 and 2012 model years, and should also be on the 2010.
Steering, Electrical system, Sep 17, 2022
Abrupt Loss of Power Steering. Faulty Electrical Power Steering. Faulty Electrical Power Steering Assist (EPAS). Faulty Steering Gear Assembly. Dash Lights: SERVICE POWER STEERING NOW SERVICE ADVANCETRAC Issue occurred when turning car off to pump gas, then issue was present when starting car back up. Problem confirmed by Ford Service Center. No warnings prior to issue occurring. Issue occurred unpredictability. Research shows it appears to be a known Ford manufacturing defect with the electrical steering assembly assist parts on these models. 2011 and newer models qualify for a power steering recall, but my 2010 model does not. $2,000-$3,000 repair.
Steering, Electrical system, Aug 13, 2022
Driving down the highway and the electric steering went out and about crashed due to not being able to turn.
Steering, Electrical system, Jul 23, 2022
I was driving down the highway interstate 24 with kids in the car around the curls me marker 159 and my steering no warning went out completely hard as hell to turn traffic I spun out trying to over correct it damanage my front clip aka bumper all to hell I saw this complaint when I was searching recalls and common problems with my branded car what do I do for wants an arm and a leg I can't afford to fix the power steering was there a recall on that part or what ever came out of the 550 complaints
Steering, Electrical system, Jun 11, 2022
The power steering went out on this vehicle and after research I found that other years have had recalls on it. Although this year was not in the recall it still uses the same parts
Electrical system, Jun 8, 2022
The contact owns a 2010 Ford Fusion. The contact stated that after repairing an unknown recall, there was an abnormal noise coming from the A/C. In addition, the A/C was operating heat and not cool air and the contact mentioned the A/C failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the blow motor assembly, blow motor restore, and low-pressure valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,288.
Steering, Electrical system, May 28, 2022
2010 model year electric power assisted steering goes out at low speed when making turns, similar to same issue recalled for 2011-2012 model years. The previous recall needs to be expanded to include 2010 model year.
Electrical system, Service brakes, Apr 22, 2022
I was driving my 2010 Ford Fusion Hybrid and as I was approaching a red signal light I applied pressure to my brakes and seen my dash alert me of my ABS system failing and my advanced Trac needs to be serviced due to my brakes not working properly I was almost involved in a serious collision. i had to pull on my e brakes to prevent injury, in result off I pulled off into the nearest lot and called a tow truck to take me and my vehicle to the dealership I was given a crazy repair charge and i was doing some research and i seen a recall for this issue, however i was advised that my VIN does not have any recalls. This is unsafe and needs to be addressed.
Electrical system, Feb 18, 2022
My vehicle was on and I was in motion heading to work when the wheel stopped turning and my car started saying “power steering assist fault”
Electrical system, Structure, Latches/locks/linkages, May 15, 2021
DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR.
Steering, Electrical system, Fuel/propulsion system, May 7, 2021
CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS
Steering, Power train, Electrical system, Mar 30, 2021
I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGLE DAY SINCE IN UTAH THERE'S NO WAY YOU CAN GET ANYWHERE WITHOUT IT. I DON'T CONSIDER DRIVING THE CAR IN THIS SITUATION (IT'S PROBABLY NOT EVEN RECOMMENDED) AND I'VE BEEN BORROWING MY ROOMMATE'S CAR, WHICH I CAN'T DO FOR MUCH LONGER FOR OBVIOUS REASONS. I WONDER WHAT FORD IS GOING TO DO TO HELP NOT ONLY ME BUT ALL THE UNFORTUNATE FORD FUSION'S OWNERS.
Electrical system, Exterior lighting, Structure, Mar 26, 2021
HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR & IT TOLD TO ME CHECK THE ENGINE OIL AND THE BRAKES. BY THE TIME I WENT TO START MY CAR UP THE LIGHTING SLOWLY FADED AWAY. EVENTUALLY THE CAR SHUT OFF COMPLETELY AND ALMOST ROLLED DOWN THE HILL. I IMMEDIATELY PUT THE CAR INTO PARK AND PUT ON THE EMERGENCY BRAKES. NOW THE CAR COMPLETELY SHUT DOWN. I REPLACED THE SPARK PLUGS AND EVERYTHING. I'VE BEEN READING ABOUT RECALLS ON THE MODEL OF THE FORD FUSION 2010. I WOULD LIKE TO SEE IF I COULD EITHER GET IT FIXED OR POSSIBLY A LETTER TO GET A NEW OR SIMILAR VERSION FROM THE CAR MODELS DEALERSHIP. I'VE ALSO INVESTED SO MUCH MONEY INTO FIXING THIS CAR AND IT JUST SEEMS TO BE FALLING APART. THE DAMAGE WAS ALL OF A SUDDEN. THERE WAS ALSO AN OIL LEAK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Power train, Electrical system, Mar 4, 2021
ADVANCETRAC CAME ON AND ALSO SERVICE POWER STEERING NOW CAME UP STEERING IS NOW HARD I CHECK THE RECALLS ON THIS SITE YESTERDAY WENT TO A FORD DEALER THE SAID THEIR WHERE NO RECALLS I CAME HOME AND REFRESHED THE PAGE AN NOW IT SAYS THAT THEIRS 0 RECALLS.. I AM UNAWARE OF WHAT'S GOING ON... PLEASE GET BACK TO ME THIS IS MY ONLY VEHICLE I HAVE TO GET TO WORK....STEERING IS HARD N IT'S A HASSLE DRIVE IT
Steering, Electrical system, Engine, Jan 25, 2021
THE RACK AND PINION IS STARTING TO GET HARD AND MAKING NOISE. MY STEERING IS NOT FUNCTIONING AS IT SUPPOSE TO BE. ENGINE IS STARTING TO SHAKE WHILE ON RED LIGHT. MY A/C DOESN'T WORK AND LIGHTS DO NOT WORK FROM THE INSIDE.
Steering, Electrical system, Jan 22, 2021
MY CAR SAYS CHECK CRUISE CONTROL AND HAS ALMOST CAUSED ME TO WRECK WITH MY CHILD IN THE CAR THIS IS A FORD DEFECT AS THE POWER STEERING IS ELECTRICAL.
Steering, Electrical system, Jan 5, 2021
WHEEL LOCKED UP WHILE DRIVING DOWN A CITY STREET AND "POWER STEERING ASSIST FAULT" ERROR POPPED UP. I WAS UNABLE TO MOVE THE WHEEL AT ALL. THIS IS VERY DANGEROUS AND MY YEAR (2010) DOES NOT CURRENTLY HAVE A RECALL, BUT THE LATER YEARS DO FOR SOME REASON. THE 2010 SHOULD ALSO HAVE THE RECALL!!
Electrical system, Service brakes, Dec 10, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE BRAKE MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. HALEY FORD RICHMOND LOCATED AT 10724 JEFFERSON DAVIS HWY, RICHMOND VA 23237 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Electrical system, Service brakes, Nov 15, 2020
I STARTED MY CAR UP AND THE BRAKE , BRAKE LIGHT,ABS,AND TRACTION CONTROL LIGHT CAME ON AND EV DON'T TURN ON,NO BACK UP CAMERA
Steering, Electrical system, Electronic stability control (ESC), Sep 7, 2020
WHEN DRIVING STEERING INTERMITTENTLY HAS GONE OUT WITH 'POWER STEERING ASSIST FAULT' APPEARING ON THE SCREEN, USUALLY RESTARTING THE CAR WOULD FIX IT. NOW GOING TO WORK CAR DIDN'T HAVE POWER STEERING, AFTER RESTARTING ADVANCETRAC CAME ON AS WELL AND NOW POWER STEERING ASSIST FAULT IS ON PERMANENTLY
Steering, Electrical system, Electronic stability control (ESC), Aug 26, 2020
I WAS DRIVING MY 2010 FORD FUSION SE ON A HIGHWAY AND SUDDENLY THE STEERING WHEEL LOCKED UP AND BECAME EXTREMELY DIFFICULT TO TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO TURN INTO A LOCAL SHOPPING MALL. AN ALERT POPPED UP IN THE DASH THAT SAID SERVICE ELECTRICAL POWER STEERING. I CALLED MY LOCAL FORD SERVICE COMPANY AND THE SERVICE TECHNICIAN EXPLAINED THAT THIS WAS A RECALL ON THE RACK AND PINION/ STEERING GEAR FOR MY CAR MODEL. HE EXPLAINED TO ME THAT THIS WAS A RECALL AND UNFORTUNATELY A COMMON ISSUE WITH THE VEHICLE I HAD. HOWEVER, I FOUND OUT THAT MY VIN WAS NOT INCLUDED IN THIS RECALL, AND WAS INFORMED THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. I CALLED THE FORD COMPANY AND EXPLAINED TO THEM THE ISSUE THINKING THAT THEY WOULD SIMPLY ADD MY VEHICLE AND I WAS TOLD THAT MY VIN WASN'T INCLUDED. I EXPLAINED TO THEM HOW THEY COULD CALL MY LOCAL DEALERSHIP WHERE MY CAR WAS BEING REPAIRED TO CONFIRM WHAT I SAID WAS TRUE, HOWEVER, I WAS TOLD THEY WOULDN'T DO THAT. I ASKED TO SPEAK TO A SUPERVISOR AND THE SUPERVISOR CALLED A DAY LATER. SHE TOLD ME THAT AT THIS TIME MY CAR WOULD NOT BE ADDED TO THE RECALL. I ASKED HER HOW AND WHY THEY CAME TO THIS CONCLUSION AND SHE INFORMED ME THAT THIS WAS PROTOCOL. I ASKED HER IF THEY DID ANY RESEARCH INTO WHY MY VIN WAS NOT ADDED THE FIRST TIME, OR DOUBLE CHECKED TO SEE IF THERE WAS AN OVERSIGHT AS TO WHY MY VIN WAS NOT ADDED AND SHE TOLD ME THAT THEY DID NOT LOOK INTO MY ISSUE OR CLAIM, SHE JUST LISTENED TO THE CALL, AND CALLED ME BACK TO INFORM ME THAT AT THIS TIME THE WOULD NOT ADD MY CAR TO THE RECALL LIST. I ASKED HER WHO DECIDED TO ADD THE VEHICLES WAS IT FORD OR NHTSA AND SHE INFORMED ME SHE DID NOT KNOW. I AGAIN ASK HER HOW I CAN GET SOMEONE TO REVIEW THIS ISSUE AS THIS IS A SERIOUS RECALL AND MATTER. I EXPLAINED TO HER THAT I COULD HAVE BEEN ON THE INTERSTATE WHEN THE STEERING WENT OUT. SHE TOLD ME TO CONTACT NHTSA.
Electrical system, Service brakes, Aug 18, 2020
HYDRAULIC CONTROL UNIT AND ABS SYSTEM FAILURE. FORD RECALLED THE SAME SYSTEMS FOR THEIR 2010 FUSION. WHY IS MY 2010 FORD FUSION NOT INCLUDED??? FORD MUST EXPAND THEIR RECALL.
Electrical system, Other or unspecified, Jul 11, 2020
INTERIOR AC BLOWER MOTOR FAILURE. SAME ISSUE IN A PREVIOUS 2010 FORD FUSION. AIR WOULD FLUCTUATE ON AND OFF AND THEN WILL DIE COMPLETELY. NOTHING FIXES THE ISSUE BESIDES REPLACING BLOWER MOTOR AND RESISTOR.
Steering, Electrical system, Jul 4, 2020
DTCS U3000:04, U3000:49 AND U2011:49 APPEARED WHILE PUTTING THE VEHICLE IN REVERSE, AND HAS BEEN INTERMITTENT SINCE, CAUSES COMPLETE LOSS OF POWER STEERING UNTIL ABLE TO RESTART THE VEHICLE.
Steering, Electrical system, Jun 22, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING AND THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ZOELLNER FORD-LINCOLN OF BEATRICE LOCATED AT 4115 NORTH S 6TH ST, BEATRICE, NE 68310, 402-223-2547, WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.*DT*JB