2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Aug 17, 2015
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING WENT OUT WITHOUT WARNING. LUCKILY NO ONE WAS HURT. AT FIRST I COULD TURN THE ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WAS BACK. NOT THE CASE NOW. NOW THE MESSEGE COMES UP..."POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" NO POWER STEERING AT ALL. THIS HAS HAPPENED WHILE I WAS DRIVING! ++ NO RECALL??? I'VE RESEARCHED THIS AND 100'S OF PEOPLE HAVE EXPERIENCED THE EXACT SAME PROBLEM. FORD SHOULD FIX THIS PROBLEM FOR EVERYONE BEFORE SOMEONE GETS HURT OR KILLED.
Steering, Aug 17, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Other or unspecified, Aug 14, 2015
VEHICLE WAS JUST PARKED IN THE DRIVEWAY AND AS I EXITED THE CAR I NOTICED SOMETHING ODD ACROSS THE TOP OF THE WINDSHIELD. IT WAS YELLOWISH IN COLOR AND APPEARED TO HAVE A DRIPPING BUBBLE LOOK TO IT. CONTACTED MY FORD DEALERSHIP AND FORD MOTOR CO., TO SEE ABOUT HAVING THIS OBVIOUSLY DEFECTIVE,UNSAFE WINDSHIELD REPLACED. APPARENTLY, IT'S NOT THEIR PROBLEM. SPOKE WITH REPUTABLE WINDSHIELD INSTALLERS AND THEY STATED THAT THE WINDSHIELD IS SEPARATING AND WILL BE A SAFETY ISSUE WHEN THIS SEPARATION CONTINUES TO WORSEN, ESPECIALLY WITH WINTER JUST AROUND THE CORNER. THE WINDSHIELD WILL SPLINTER AND CRACK, WEAKEN AND EVENTUALLY BREAK. ACCORDING TO THE GENTLEMAN I SPOKE WITH HE STATED THAT HE HAS HAD NUMEROUS FORD FUSIONS COMING IN ALL THE TIME FOR WINDSHIELD REPLACEMENT DUE TO THIS SEPARATION PROBLEM. I DRIVE THIS CAR WITH OTHER PASSENGERS AND MY GRANDCHILD. I CONSIDER THIS TO BE A HUGE SAFETY ISSUE FACTOR. I'M NOW FORCED TO INSTALL A NEW WINDSHIELD, BECAUSE FORD MOTOR COMPANY DOES NOT FEEL THIS IS THEIR PROBLEM AND WILL ONLY PUT AN OFFER ON THE TABLE IF YOU PLAY BY THEIR RULES! WHERE IS THE RIGHTEOUSNESS AND SAFETY CONCERN WITH THIS WINDSHIELD PROBLEM. FOLKS IF YOU OWN A FUSION CHECK THE TOP OF YOUR WINDSHIELD AND MAKE SURE IT'S NOT SEPARATING AND BECOMING A SAFETY ISSUE.
Steering, Electronic stability control (ESC), Aug 13, 2015
MY 19 YEAR OLD DAUGHTER WAS DRIVING TO COLLEGE WHEN OUT OF THE BLUE SHE WENT TO DRIVE AROUND A RIGHT HAND CORNER AT ABOUT 45 MPH AND THE ELECTRONIC POWER STEERING COMPLETELY FAILED THE CAR STEERING WAS SO HARD TO TURN THE CAR DIDN'T MAKE THE RIGHT HAND TURN SO THE CAR WENT ACROSS THE ROAD AND UP OVER THE CURB AND ALMOST HIT A LADY WALKING HER DOG NO ONE WAS HURT BUT SURE COULD HAVE BEEN THE CAR HAS NO OTHER DAMAGE BESIDES THE STEERING AND THE ADVANCE TRACK NOT WORKING I'M VERY GLAD EVERYONE IS OK I'M 50 YEARS OLD AND I HAVE NEVER SEEN ANYTHING LIKE THIS I HAD TO GO GET THE CAR OFF THE CURB AND DRIVE IT TO THE FORD DEALER WAY HARD TO DO EVEN HARDER THEN A OLDER VEHICLE IF THE POWER STEERING FAILED SOMETHING REALLY NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED 42000 MILES CAR IS LIKE NEW AND I SEE WELL OVER 500 COMPLAINTS SO FAR SO I WOULD SAY THIS ISN'T JUST A RANDOM PROBLEM.
Steering, Aug 12, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A TURN, THE STEERING WHEEL REQUIRED FORCE IN ORDER TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Engine, Aug 12, 2015
VEHICLE LOST POWER, WOULD NOT ACCELERATE A WRENCH SHOWED ON THE INSTRUMENT PANEL, IT EVENTUALLY BEGIN TO GRADUALLY GAIN SOME OF IT'S POWER ENOUGH TO GET THE CAR HOME. I HAVE READ NUMEROUS ACCOUNTS BY OTHER PEOPLE COMPLAINING ABOUT THIS PROBLEM. IT'S SEEM IT HAS TO DO WITH THE THROTTLE BODY. MY REAL CONCERN IS WHY FORD MOTOR COMPANY HAS NOT BEEN REQUIRED TO ISSUE A SAFETY RECALL. LOSS OF POWER COULD RESULT IN SERIOUS INJURY OR DEATH IF THIS HAPPENS ON A INTERSTATE ARE IN HEAVY TRAFFIC.
Steering, Aug 11, 2015
WHILE DRIVING APPROXIMATELY 30 MPH LOST ALL POWER STEERING. VERY HARD TO STEER COULD HAVE CAUSED A CRASH. THE DASH READOUT SAID POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC. CAR HAS ONLY 55,708 MILES ON IT. VERY DANGEROUS PROBLEM WHEN YOU CAN LOOSE POWER STEERING WHILE DRIVING. THANK GOD THERE WASN'T AN ACCIDENT.
Electrical system, Aug 11, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED ON THE VEHICLE WHILE THE VEHICLE WAS IN REVERSE. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT PREVIOUSLY THE STEERING HARNESS AND THE POWER STEERING MOTOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Power train, Aug 11, 2015
ON SATURDAY 08/08/2015 I HAD A CLOSE CALL. MY FORD FUSION LOST ALL ACCELERATION AND POWER. I WAS GOING ABOUT 55MPH AND WAS ABLE TO GET OUT OF THE MIDDLE LANE BUT ALMOST GOT HIT FROM BEHIND ABOUT 3 TIMES. MY WIFE WAS IN THE CAR AND WAS SO SCARED THAT SHE TOOK A TAXI HOME AND WOULD NOT GET BACK IN THE CAR. I AM VERY CONCERNED THAT FORD DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM, OR MAYBE WHEN SOMETHING MAJOR HAPPEN THAT IS WHEN THEY WILL STEP IN BUT IT WILL BE TOO LATE. I RECENTLY SPEND $350 TO GET MY PASSENGER SEAT BELT FIX AND I AM GOING TO MAKE ANOTHER APPOINTMENT TO GET THIS LOSS OF POWER FIXED TOO. I DO NOT WANT TO KEEP MY FORD ANYMORE BUT I AM ALSO AFRAID TO SELL TO SOMEONE AND HAVE THAT PERSON RISK THEIR LIFE TO DRIVE THIS VEHICLE. PLEASE HELP ANYONE!
Power train, Aug 10, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY TO APPROXIMATELY 10 MPH. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WITH THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Aug 10, 2015
CAR CUT OUT AND WENT TO LIMP MODE. CODE P2111 - ACTUATOR CONTROL SYSTEM OPEN THIS IS A VERY SERIOUS SAFETY ISSUE!!!! MY ENTIRE FAMILY WAS IN THE CAR. IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE
Electrical system, Engine, Aug 10, 2015
WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TURNED ON. I TURNED THE VEHICLE OFF AND UPON RESTARTING, EVERYTHING APPEARED TO BE WORKING AS IT SHOULD. THE ABOVE WAS THE SECOND INSTANCE OF THIS MALFUNCTION. PREVIOUSLY (JUNE 2015), WHILE DRIVING IN CITY TRAFFIC AT APPROX. 30MPH, THE RPM'S DROPPED AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. AFTER TURNING THE VEHICLE OFF AND BACK ON, FUNCTIONALITY RESUMED. OVER THE NEXT 15MILES BACK HOME, THIS OCCURRED THREE MORE TIMES AT SPEED BETWEEN 25 ~ 55 MPH. AT ALL INSTANCES, THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHT TURNED ON, BUT THEN TURNED OFF AFTER RESTARTING THE VEHICLE.
Fuel system, Gasoline, Aug 9, 2015
MY 2010 FORD FUSION DEVELOPED A GAS LEAK ON AUGUST 1 2015. THE LEAK WAS A CONSTANT DRIP COMING FROM THE GAS TANK. I IMMEDIATELY TOOK MY CAR TO THE REPAIR SHOP TO BE FIXED. AFTER REVIEWING THE GAS TANK, I WAS TOLD BY THE REPAIR SHOP THAT THE METAL GAS TANK WAS CORRODING AT THE SEAMS AND HAD CORRODED ALMOST ALL THE WAY THROUGH IN ONE AREA(PASSENGER SIDE). THE GASOLINE WAS SEEPING THROUGH THE CORRODED SEAM IN MULTIPLE AREAS. I WAS ALSO TOLD THE METAL TANK DID NOT HAVE A WEATHER COATING TO PREVENT CORROSION. I WAS VERY SURPRISED AND FRUSTRATED THAT A FIVE YEAR OLD CAR HAS A GAS TANK THAT CORRODED THROUGH AND LEAKED GASOLINE. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO HAVE A RECALL....UPDATED 10/27/15 *BF UPDATED 11/03/15.*JB
Engine, Aug 7, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS FLUCTUATED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Latches/locks/linkages, Seats, Aug 7, 2015
THE INSIDE DOOR HANDLE HAS A CABLE ATTACHMENT TO IT, WHEN YOU PULL THE DOOR HANDLE IT MOVES THE LOCK AND THE DOOR OPENS. TODAY, MINE BROKE. THE REASON FOR CONTACTING YOU, I CALLED THE FORD LOCATION TO CHECK FOR REPAIR, THE PARTS MAN TOLD ME THAT THIS DOOR HANDLE PROBLEM WAS THE NO 1 PROBLEM FOR FORD MOTOR CARS. SEEMS TO ME THAT THEY WOULD ADDRESS THE PROBLEM, WOULD YOU THINK THAT $150.00 COST FOR REPLACEMENT MIGHT BE THE REASON? SOUNDS LIKE ADD ON SALES, DOES NOT SOUND RIGHT, BUT THE NUMBERS ARE MILLIONS.
Steering, Aug 6, 2015
WHILE DRIVING STEERING LOCKED AND SERVICE ADVANCETRAC LIGHT CAME ON. IT IS HAPPENING MULTIPLE TIMES ALMOST CAUSING ME TO CRASH
Steering, Aug 3, 2015
DRIVING ON I 76 AND POWER STEERING STOPPED WORKING A OF A SUDDEN. A MESSAGE CAME UP ON THE DASHBOARD THAT SAID "CHECK ADVANCETRAC" " SERVICE POWER STEERING". THE DEALER SAID IT'S A PROBLEM WITH THE COMPUTER MODULE AND I NEED A NEW RACK AND PINION WHICH WILL COST ME OVER $1800.00. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THE POWER STEERING FOR FORD FUSION AND EVEN RECALLS REGARDING THE ISSUE ON 2011 THROUGH 2015, BUT SINCE MY CAR IS A 2010 AND IS NOT PART OF THE RECALL I HAVE TO PAY OUT OF POCKET. IT IS A MAJOR SAFETY CONCERN. WHEN MY POWER STEERING WENT OUT I COULD BARELY MAKE TURNS AND HAD TO GET A MAN ON THE STREET TO PARK MY CAR BECAUSE I DIDN'T HAVE THE STRENGTH TO. MY 1 YEAR OLD SON WAS IN THE VEHICLE WITH ME WHEN THIS HAPPENED. MY CAR IS 5 YEARS OLD AND ONLY HAS $33000 MILES ON IT AND FORD REFUSES TO HELP ME WITH THIS EXPENSE AT ALL. THEY ARE A TERRIBLE COMPANY WHO ONLY CARES ABOUT SAVING MONEY. THEY ARE NOT EVEN CONCERNED ABOUT THEIR CUSTOMERS SAFETY AND HOW THIS CAN CAUSE ACCIDENTS. SORRY FORD ALL OF US DON'T HAVE $1800 TO SHELL OUT ON REPAIRS THAT ARE SOMETHING THAT SHOULD OF NEVER HAPPENED IN THE FIRST PLACE. DO NOT BUY A FORD FUSION! ALSO DO NOT TAKE YOUR CAR FOR REPAIR AT JOHN KENNEDY FORD IN CONSHOHOCKEN, PA.
Steering, Electrical system, Aug 3, 2015
MY 20 YEAR OLD DAUGHTER AND TWO FRIENDS WERE TRAVELING BACK FROM THE CAMPGROUND HEADING BACK TO ONE OF THE FRIENDS HOUSE FOR THE NIGHT. THEY HAD DECIDED TO STOP BY A COFFEE SHOP JUST AROUND THE CORNER FROM WHERE THEY WERE HEADING. WHEN SHE WENT TO MAKE THE TURN FROM THE HIGHWAY INTO THE PARKING LOT THE CAR LOST ALL POWER STEERING. SHE MANAGED TO GET THE CAR INTO A PARKING SPACE AND NO ONE WAS INJURED NOR WAS THERE A WRECK. SHE STATED TO ME THAT THE CAR WAS FINE NO PROBLEMS AT ALL UNTIL SHE SLOWED TO MAKE THE TURN INTO THE PARKING LOT THAT WHEN THE POWER STEERING WENT OUT AND A MESSAGE CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL SYMBOL. THERE WERE NO WARNING SIGNS BEFORE THE PROBLEM ACCRUED JUST HAPPENED AT THE SNAP OF YOUR FINGER.
Power train, Aug 3, 2015
THE TRANSMISSION COOLING LINES COMPLETELY CORRODED END TO END RESULTING IN A CATASTROPHIC FAILURE OF THE TRANSMISSION. FORTUNATELY, THIS OCCURRED LOCALLY AND WAS ABLE TO BRING THE CAR BACK TO MY RESIDENCE. SHOULD THE NEED ARISEN TO ACCELERATE AWAY FROM ONCOMING TRAFFIC OR AVOID AN ACCIDENT, THE FAILURE OF THESE LINES WOULD HAVE PREVENTED THAT AND COULD HAVE RESULTED IN AN ACCIDENT OR FATALITY. FOR A CAR THAT IS ONLY 5 YEARS OLD, THERE IS AN INORDINATE AMOUNT OF CORROSION ON THE FRAME AND SUSPENSION COMPONENTS OF THIS CAR. I COMPARE THIS TO A 14 VW GOLF WITH 160,000 MILES AND 7 YEAR OLD BMW WITH 108,000 AND NEITHER EXHIBIT CORROSION OF THIS MAGNITUDE. THROUGH FORD FUSION/MERCURY MILAN/LINCOLN MKZ FORUMS THAT THIS IS A COMMON OCCURRENCE. I HAVE BEEN IN TOUCH WITH MY LOCAL FORD DEALER AND HAVE THAT THIS PART IS BACK ORDERED OVER 10 DAYS RESULTING IN THE NEED TO RENT A CAR.
Power train, Aug 3, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Steering, Aug 1, 2015
POWER STEERING FAILURE WHILE DRIVING. WAS EXTREMELY DIFFICULT TO MANUALLY STEER IT INTO SAFE PLACE. THIS ALSO HAPPENED TO MY MOTHER IN LAW AND MY WIFE WHEN THEY WERE DRIVING. SO THREE INCIDENTS TOTAL. VERY UNSAFE. ALL THREE TIMES, THE STEERING WORKER AGAIN WHEN CAR WAS RESTARTED
Engine, Jul 29, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE REVVED. IN ADDITION, WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Engine, Jul 29, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE THROTTLE POWER MALFUNCTIONED INTERMITTENTLY. ONCE THE VEHICLE WAS PLACED IN PARK AND TURNED OFF, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,854.
Other or unspecified, Jul 29, 2015
SHORTLY AFTER PURCHASE OF BRAND NEW 2010 FORD FUSION OWNER NOTICED A STRANGE "GRINDING" TYPE SOUND UPON ACCELERATING BETWEEN 35 MPH AND 40 MPH WHILE ENGINE RPMS ARE APPROXIMATELY 1500. SOUND ONLY OCCURS WHILE ACCELERATING OR CLIMBING GRADE AT 35-40 MPH. DURING PERIODS WHEN GRINDING SOUND OCCURS, RELEASE OF ACCELERATOR CAUSES NOISE TO STOP. VEHICLE HAS BEEN BROUGHT TO DEALER AT LEAST SIX TIMES SINCE PURCHASE. THEY HAVE BEEN UNABLE TO POSITIVELY DIAGNOSE AND DETERMINE REASON OR CAUSE OF NOISE. ATTEMPTED REMEDIES HAVE BEEN 1) REPLACEMENT OF CATALYTIC CONVERTOR AND SUBSEQUENTLY 2) REPLACEMENT OF "FLEX PIPE" BEHIND CAT. CON. NEITHER REMEDY CURED THE NOISE. TO DATE (7/27/2015), NOISE STILL OCCURS AND WAS VERIFIED BY AN EMPLOYEE OF THE ALLIANCE FOR CONSUMER PROTECTION, BEAVER COUNTY, PA.
Fuel system, Gasoline, Jul 29, 2015
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK LEAK AND CORROSION PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER THE FUEL TANK WAS DAMAGED DURING MANUFACTURING, RESULTING IN THE FUEL TANK RUST COATING NOT ADHERING TO THE TANK, WHICH RESULTED IN CORROSION. *JB...UPDATED 10/27/15 *BF UPDATED 10/19/2017*CN