2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Electrical system, Other or unspecified, Jul 28, 2015
AS I WAS DRIVING ABOUT 70MPH ON THE INTERSTATE, I LOST ACCELERATION. THE RPMS DROPPED AND I WASN'T ABLE TO GET ANY RESPONSE FROM THE GAS PEDAL. LUCKILY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE MY WAY OVER TO THE SHOULDER AND TURN THE CAR OFF. AFTER DOING THIS, THE CAR STARTED BACK UP AND I HAD ACCELERATION AGAIN. ONCE I RETURNED HOME, I LOOKED THIS UP ONLINE AND FOUND MANY REFERENCES TO THE RECALL ON THE ELECTRONIC THROTTLE BODY. I ONLY DROVE IT A COUPLE MORE TIMES WHILE WAITING FOR THE PART TO COME IN AND I STAYED IN TOWN. THE INCIDENT OCCURRED ONE OTHER TIME IN THE 6 DAYS IT TOOK FOR MY PART TO BE ORDERED, DELIVERED, AND REPAIRED. SINCE FORD ONLY WANTED TO RESET THE THROTTLE BODY RATHER THAN REPLACE IT, I PAID FOR IT MYSELF AND HAD MY DAD DO THE WORK. I'M VERY LUCKY THAT THE INTERSTATE WASN'T CROWDED AND THAT I WASN'T IN THE BUSY CITY WHEN THIS HAPPENED.
Steering, Jul 28, 2015
ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?
Steering, Jul 28, 2015
WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE
Steering, Electronic stability control (ESC), Jul 23, 2015
I WAS DRIVING, AND THE CAR CHIMED A COUPLE OF TIMES AND THE POWER STEERING IMMEDIATELY STOPPED WORKING. THE SERVICE POWER STEERING SYSTEM NOW READING AND ADVANCE TRAC READING STARTED TO SHOW. FORD SAYS IT HAS NOT HAD ANY MAJOR ISSUES AS PER 2 FORD SERVICE DEALERSHIPS. I WENT TO COLLEGE FOR AUTOMOTIVE AND WORKED AS A TECH FOR FORD AND I KNOW POWER STEERING RANDOMLY GOING OUT IS A SAFETY ISSUE. WE WERE FORTUNATE TO NOT HAVE ANY INJURIES, BUT THIS ISSUE ALMOST GOT US INTO A WRECK. I WILL NOT PAY FORD TO FIX A DYSFUNCTIONAL PART THAT THEY INSTALLED. PAYING FORD TO FIX THE PROBLEM IS LIKE PAYING A SERIAL KILLER TO SHARPEN YOUR KNIVES BEFORE HE/SHE DECIDES WHICH KNIFE TO STAB YOU WITH.
Steering, Jul 23, 2015
THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.
Steering, Electronic stability control (ESC), Jul 22, 2015
MY WIFE WAS DRIVING THE FORD FUSION AND AN ERROR FOR "SERVICE POWER STEERING" CAME UP ON HER DASHBOARD. SHE STILL HAD POWER STEERING AND WAS ABLE TO MAKE IT TO WORK AND PARK. UPON LEAVING WORK, SHE TURNED THE CAR ON AND REALIZED THE POWER STEERING WAS COMPLETELY GONE. SHE COULD NOT DRIVE THE CAR BECAUSE SHE COULD NOT EFFICIENTLY TURN THE WHEEL. I HAD TO GO PICK HER UP AND AT WHICH POINT I REALIZED I COULD ATTEMPT TO STEER THE CAR. I WAS ABLE TO MAKE THE COMMUTE HOME SAFELY, ALTHOUGH THE DRIVE WAS A STRUGGLE THE ENTIRE TIME. WE TOOK THE CAR TO A FORD DEALERSHIP. THEY WERE UNAWARE OF ANY COMMON ISSUES. THEY DIAGNOSED THE CAR NEEDING A NEW RACK AND PINION UNIT (THE EPAS UNIT). WE REPLACED THE RACK AND PINION, NOT THROUGH FORD BECAUSE THEY WANTED $1800 WE DID NOT HAVE. AND THE ISSUE IS STILL PRESENT. THE CAR NOT SAFE TO DRIVE. IT HAS BEEN A REAL INCONVENIENCE FOR MY FAMILY. THE CAR IS 5 YEARS OLD AND THIS IS A MAJOR ISSUE. AND WE STILL HAVE 3 YEARS LEFT OF PAYMENTS ON SOMETHING THAT IS CURRENTLY NOT DRIVE-ABLE....//. UPDATED10/27/15 *BF UPDATED 12/05/2017*CN
Steering, Jul 22, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL REQUIRED ADDITIONAL FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Fuel/propulsion system, Jul 21, 2015
WHILE HIGHWAY DRIVING AT SPEED, THE CAR LOST POWER WITHOUT WARNING. ENGINE CHECK OR WRENCH LIGHT CAME ON. BEING ON A HIGHWAY WITHOUT POWER SEEM TO PUT ME AND THE VEHICLE IN JEOPARDY OF BEING IN A COLLISION. I WAS ABLE TO TURN THE KEY OFF AND BACK ON TO CLEAR THE PROBLEM TEMPORARILY. SINCE THEN THE ENGINE SPEED SEEMS TO SURGE. WHILE THIS HAS NOT BEEN OFFICIALLY DIAGNOSED SYMPTOMS INDICATES A THROTTLE BODY FAILURE.
Fuel/propulsion system, Jul 21, 2015
CAR CUT OUT AND WENT TO LIMP MODE. NO CODE WAS SET. FIRST REPAIR CLEANED THROTTLE BODY OK FOR 1000MILE THEN MANY SHUT DOWNS ON AN INTERSTATE MADE IT TO THE DEALER WHO REPLACED ELECTRONIC THROTTLE BODY. CAR VIN INDICATED IT WAS NOT UNDER THE SO CALLED RECALL CAR HAD EXACTLY THE SAME SYMPTOMS AS OTHER HAVE REPORTED ON VARIOUS WEB SITES THIS IS A VERY SERIOUS SAFETY ISSUE!!!! IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE
Steering, Traction control system, Jul 20, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE SERVICE ADVANCE TRACTION AND SERVICE POWER STEERING NOW WARNING LIGHTS ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Steering, Jul 20, 2015
WHILE MAKING A RIGHT HAND TURN, AFTER STOPPING AT A TRAFFIC LIGHT, AN ALARM SOUNDED AND A NOTIFICATION POPPED UP SAYING "SERVICE ADVANCETRAC" AND THERE WAS A COMPLETE LOSS OFF POWER STEERING. AS I HAVE DONE IN THE PAST WHEN THIS ISSUE HAS OCCURRED, I SHUT THE CAR OFF AND THEN RESTARTED IT AND THE PROBLEM AND NOTIFICATION WERE GONE. MOMENTS LATER WHILE DRIVING ON THE HIGHWAY THE EXACT SAME PROBLEM HAPPENED AGAIN. I PULLED OFF TO THE SHOULDER, RESTARTED BUT THIS TIME THE PROBLEM PERSISTED. NOW AFTER 3 RESTARTS THE PROBLEM REMAINS AND MY CAR REMAINS EXTREMELY DIFFICULT TO STEER SAFELY. UPDATED 12/21/2015*JS
Engine, Jul 19, 2015
THE CAR STARTED SPUDDERING AND THE CHECK TRANSMISSION LIGHT CAME ON. IT STARTED JUMPING AND WOULD NOT ACCLERATE.
Wheels, Jul 18, 2015
MY WIFE WAS DRIVING OUR 2010 FORD FUSION APPROXIMATELY 65 MPH WHEN SHE FELT A VIBRATION IN THE STEERING. UPON GETTING HOME, WE FOUND A SEVERED WHEEL STUD ON THE FRONT DRIVERS SIDE WHEEL. ODDLY ENOUGH, THIS IS THE SECOND TIME THIS HAS HAPPENED TO US ON THIS VEHICLE. FORD ISSUED A RECALL BUT OUR MODEL FUSION WAS OUTSIDE OF THE AFFECTED MANUFACTURED VEHICLES BY ONE MONTH. THE FIRST TIME A FORD DEALER REPLACED THE STUD. THE SECOND TIME, ANOTHER FORD DEALER HAS REPLACED THE STUD. THIS IS EXTREMELY DANGEROUS!
Latches/locks/linkages, Jul 16, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR FRONT DRIVER SIDE DOOR LATCH FRACTURED AND FAILED TO OPEN THE DOOR. THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT PURCHASED AND INSTALLED A NEW DOOR LATCH; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER ON THE SAME INTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Steering, Jul 15, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Steering, Jul 14, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SLOWER SPEEDS, THE POWER STEERING ASSIST FAILED. ONCE THE FAILURE OCCURRED, THE POWER STEERING ASSIST FAULT, ENGINE LIGHT, AND ADVANCE TRACK FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Steering, Jul 13, 2015
THIS MORNING I DROVE MY 2010 FORD FUSION WITHOUT INCIDENT. WENT OUT LATER THE SAME DAY AND HAD THE POWER STEERING AND ADVANCE TRAC SERVICE MESSAGES APPEAR LESS THAN A MILE AFTER I STARTED DRIVING. I WENT 3 OR 4 MORE MILES AND HAD THE POWER STEERING MESSAGE GO TO SERVICE POWER STEERING NOW!. IN THE SPAN OF 4 MILES I WENT FORM NO ISSUES TO HAVING NO POWER STEERING AND BARELY BEING ABLE TO KEEP THE CAR ON THE ROAD. LOOKING ON LINE SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS IS EXTREMELY DANGEROUS IF A LESS EXPERIENCED DRIVER OR SOMEONE NOT AS STRONG AS I WAS WOULD HAVE BEEN DRIVING THERE COULD HAVE BEEN A MAJOR INCIDENT. PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.
Steering, Suspension, Jul 13, 2015, crash
CAR LOST POWER STEERING AS I WAS TURNING, PULLED HARD RIGHT, CAUSING CAR TO HIT A SMALL TREE. MINOR DAMAGE; CRACKED HEADLIGHT LENS AND FRONT NOSE PIECE DETACHED FROM FENDERS. THE CAR WAS RESTARTED AND THE STEERING APPEARED TO BE FINE. HOWEVER, SINCE THIS HAPPENED, THE STEERING APPEARS TO BE HARDER TO CONTROL AND THE CAR HAS A HARD PULL WHEN ACCELERATING SIMILAR TO TORQUE STEERING. THE CAR NEVER HAD A PROBLEM WITH TORQUE STEERING PRIOR TO THIS INCIDENT. THE CAR ALSO DEVELOPED A SWAY WHEN HITTING THE SMALLEST ROAD BUMPS, SUCH AS COMING OFF A BRIDGE.
Steering, Electrical system, Jul 12, 2015
FOR MONTHS I HAVE BEEN RESETTING MY CARS "POWER STEERING ASSIST FAULT" BY TURNING MY CAR OFF AND TURNING IT BACK ON AND THE POWER STEERING WOULD SUDDENLY WORK AGAIN. LAST NIGHT MY CAR TOOK A COUPLE TURNS ON AND OFF FOR IT TO WORK WHICH IS THE FIRST TIME IT TOOK MORE THAN ONCE TO RESET. TODAY AFTER CHURCH I TURNED MY CAR ON AND OFF 10 TIMES AND IT STILL WOULDN'T RESET SO I WAS FORCED TO DRIVE MY CAR HOME WITH NO POWER STEERING, THINKING ABOUT THE FACT THAT IF A CAR SERVED OR A KID RAN OUT IN FRONT OF ME, I WOULDN'T BE ABLE TO SWERVE TO AVOID THEM. BESIDES THE FACT THAT I CAN'T DRIVE MY CAR TO GET TO AND FROM WORK THIS WAY, I DON'T HAVE 1500 DOLLARS TO FIX A PROBLEM THAT SHOULD BE RECALLED IN MY 2010 FORD FUSION AS WELL AS THE 2011-2012 YEARS. THIS PROBLEM IS OBVIOUSLY A RESULT OF FAULTY EQUIPMENT USED IN MANUFACTURING AND NOT BECAUSE OF THE DRIVER.
Steering, Electronic stability control (ESC), Jul 7, 2015
I WAS DRIVING HOME FROM WORK, HAD TO STOP AND DROP SOME ITEMS OFF FOR MY DAUGHTER AT SUMMER CAMP. WHEN I WAS LEAVING CAMP THE STEERING FELT LIKE IT WANTED TO PULL TO THE RIGHT, A FEW MILES DOWN THE ROAD ALL POWER STEERING WAS LOST. SERVICE ADVANC-TRAC WARNING MESSAGE WAS BEING DISPLAYED ON THE DASH BOARD. I PULLED OVER AT A CONVENIENT STORE TO INVESTIGATE THE PROBLEM, COULD NOT FIND ANYTHING. IT WAS RAINING SO I CAREFULLY DROVE HOME WITHOUT ANY POWER STEERING. TOOK CAR TO LOCAL DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A RACK& PINION FAILURE, TOTAL COST TO REPAIR $1,641.00. THE DEALER STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE. AFTER A SHORT SEARCH I FOUND HUNDREDS OF SIMILAR PROBLEMS REPORTED. I READ WHERE THIS SAME PROBLEM INITIATED A RECALL ON THE 2011 FORD FUSION, BUT NO HELP REFERENCED TO THE 2010 FORD FUSIONS. IF THEY IDENTIFIED THE DEFECT IN THE 2011 MODELS, SHOULDN'T THEY FIX THE PROBLEM FROM THE PREVIOUS MODELS WITH THE ADVANCE-TRAC SYSTEM. NO DEALER WILL TOUCH THIS VEHICLE WITH ITS DEFECT AS A TRADE-IN, MEANWHILE I'M STILL PAYING ON A CAR THAT I CAN NOT DRIVE SAFELY.
Vehicle speed control, Engine, Jul 2, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS PARKED AND IDLING, IT SHOOK VIOLENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE OVER 10 MPH. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Air bags, Jul 2, 2015
AIRBAG CONTROL MODULE FAILED. HAD TO REPLACE. AIRBAG LIGHT WAS FLASHING, THEN REMAINED ON. TOOK VEHICLE TO DEALER. CONTROL MODULE FOUND TO BE BAD.
Suspension, Structure, Jun 30, 2015, crash
WAS AT A STOP SIGN WAITING FOR TRAFFIC COMMING OFF OF THE FREE WAY. THE CAR IN FRONT OF ME ACCELERATED TO MERGE AFTE I HAD A OPENING TO MERGE I ACCELERATED TO MERGE AND THE PERSON IN FRONT OF ME CAME TO A COMPLETE STOP AND I HIT HIM FROM BEHIND. THERE WAS OVER $8,000 IN DAMAGE.
Steering, Electrical system, Jun 30, 2015
I HAVE HAD SAME STERRING ISSUE AS THE 2011 FUSIONS AND WAS TOLD THE ONLY RECORSE WAS TO REPLACE THE WHOLE RACK. AND THE RACK I PUT IN HAD THE SAME ISSUE. THE RECALL NEEDS TO BE EXTENDED TO EVERY CAR AND YEAR THAT HAS THAT TYPE OF UNIT IN IT
Power train, Jun 29, 2015
THROTTLE BODY FAILURE: I WAS DRIVING ON A MAJOR HIGHWAY WHEN MY SPEED DROPPED DOWN TO PRETTY MUCH 0 I WAS PRESSING THE GAS AND THE CAR WOULD NOT STILL GO. THEN IT STARTED TO SHAKE AND THE WRENCH LIGHT CAME UP ON THE DASHBOARD AS I'M STILL TRYING TO PRESS THE GAS IT STILL WILL NOT GO ANYWHERE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY BECAUSE CARS WERE STARTING TO APPROACH ME. WHEN I PULLED OVER I HAD TO CUT THE CAR OFF LET IT SIT FOR A FEW MINUTES AND TRY AGAIN. FROM JUNE 15, 2015 THIS CAR HAS DONE THIS EITHER EVERYDAY OR EVERY OTHER DAY, I WAS COMING FROM WORK CAME OFF THE INTERSTATE I-485 AND THE CAR STARTED TO DO THE SAME THING A DUMP TRUCK WAS BEHIND ME AND ALMOST HIT ME IN THE BACK. I HAD TO PULL OVER IN THE GRAVEL BESIDE THE ROAD TO AVOID THIS ACCIDENT, I HAVE A 4YR OLD SON THAT I'M AFRAID TO EVEN LET RIDE WITH ME BECAUSE I'M AFRAID I WANT BE ABLE TO PULL OVER IN TIME ENOUGH WITH HIM BEING IN THE BACK SEAT HE WOULD FEEL THE IMPACT OF US BEING HIT. THIS IS HIGHLY DANGEROUS WHEN THIS CAR GOES INTO THIS MODE YOU DON'T HAVE ANY KIND OF WARNING WHEN IT DOES. ON MY WAY TO WORK SEVERAL MORNINGS THE CAR WOULD DO THIS AT LEAST 3 TIMES I TRAVEL ON 2 MAJOR HIGHWAYS THAT ARE HERE IN MONROE/CHARLOTTE, NC HWY 74 AND I-485. TRAFFIC IS PRETTY MUCH BUMPER TO BUMPER EVERY MORNING AND EVERY EVENING THERE ARE TIMES I'M AFRAID I'M NOT GONNA HAVE ENOUGH TIME TO PULL OVER. I'M A SINGLE PARENT THAT FEELS THIS CAR HAS PUT ME AND MY SON'S LIFE IN DANGER!!! FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND FROM MY RESEARCH I'VE DONE I'M NOT THE ONLY FORD OWNER HAVING THIS PROBLEM. THIS IS HIGHLY DANGEROUS AND NOT SAFE I HAD FAITH IN FORD UP UNTIL THIS POINT. THIS SHOULD BE A RECALL ON THIS CARE BECAUSE OF THE LOSS OF SPEED WHILE DRIVING YOU HAVE NO CONTROL OVER THE CAR ALL YOU CAN DO IS PULL OVER IT'S LIKE THE CAR IS IN NEUTRAL AND SOMEONE IS PUSHING IT.