2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jun 27, 2015
WHILE DRIVING MY 2010 FORD FUSION INTO PARKING LOT, THE SERVICE ADVANCE TRAC WARNING APPEARED. I PARKED AND WENT INTO A STORE. AFTER SHOPPING, I WAS READY TO BACK OUT OF THE PARKING SPACE AND COULDN'T. I HAD NO POWER STEERING AND THE WARNING LIGHT SAID "SERVICE POWER STEERING NOW". I HAD MY YOUNG DAUGHTER AND MY MOTHER WITH ME, SO THANK GOD WE WERE ALREADY IN A PARKING LOT AND NOT IN TRAFFIC OR AT A HIGHER SPEED!! (I'M ALSO SO THANKFUL MY NEWLY LICENSED SON WASN'T DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED.) I HAD TO LEAVE MY CAR THERE SINCE IT'S NOT SAFE TO DRIVE AND CALL FOR A RIDE. I WILL BE TAKING IT FOR SERVICE ON MONDAY, MOST LIKELY BY TOW TRUCK. I HAVE FOUND MANY OTHER CASES ONLINE JUST LIKE MINE WHERE THE EXACT SAME THING HAS HAPPENED. I CAN ALMOST BET THE PROBLEM IS THE POWER STEERING RACK. WITH SO MANY REPORTS, WHY HASN'T FORD ISSUED A RECALL FOR THIS? THIS SEEMS LIKE A VERY EXPENSIVE PROBLEM AND I THINK FORD SHOULD HAVE TO PAY TO HAVE IT FIXED. WHEN I BOUGHT THIS CAR IN 2011, I DID NOT EXPECT TO HAVE TO WORRY ABOUT MAJOR SAFETY ISSUES LIKE THIS. I REALLY THOUGH I WAS GETTING ONE OF THE SAFEST CARS ON THE MARKET, BUT APPARENTLY NOT.
Steering, Jun 25, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 10 MPH, THE POWER STEERING FAILED. THE INSTRUMENT PANEL INDICATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND THE WARNING INDICATOR DISAPPEARED. THE CONTACT WAS ABLE TO DRIVE NORMALLY FOR ABOUT TWO MORE MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 8/31/15*CN UPDATED 10/30/2017*CN
Power train, Vehicle speed control, Jun 23, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Air bags, Seats, Jun 19, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Structure, Jun 18, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR BY OPENING THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Electrical system, Air bags, Engine, Jun 18, 2015
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN
Steering, Jun 17, 2015
THE POWER STEERING FROZE AND I WAS UNABLE TO STEER THE CAR. THE POWER STEERING FAULT INDICATOR CAME ON IN THE DISPLAY AREA. I HAVE EXPERIENCED THIS, BRIEFLY, MANY TIMES RIGHT AFTER STARTING THE CAR. THIS WAS THE FIRST TIME WHILE THE CAR WAS ALREADY IN GEAR. LUCKILY I WAS JUST TRYING TO GET OFF MY DRIVEWAY AT THE TIME.
Steering, Power train, Jun 15, 2015
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.
Engine, Jun 15, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE WRENCH SYMBOL WAS NOT ILLUMINATED AT THE TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 41,000. MA 08/11/15 UPDATED 10/1/2015*JS
Steering, Jun 14, 2015
MY WIFE WAS DRIVING HOME FROM WORK WHEN SUDDENLY SHE EXPERIENCED A LOSS OF POWER STEERING IN HER VEHICLE. AFTER TRYING TO KEEP FROM BEING IN AN ACCIDENT SHE WAS ABLE TO PULL HER 2010 FORD FUSION INTO A PARKING LOT. AFTER SHE TURNED INTO THE PARKING LOT SHE TURNED OFF THE VEHICLE AND LET IT SIT FOR A FEW SECONDS THEN SHE RESTARTED THE VEHICLE AND SHE WAS ABLE TO PROCEED A LITTLE FURTHER. THEN IT HAPPENED FOR A SECOND TIME. ONCE AGAIN SHE TURNED THE IGNITION OFF, LET IT SIT FOR A FEW MOMENTS THEN RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE A LITTLE FURTHER UNTIL IT ONCE AGAIN HAPPENED AS SHE WAS TURNING INTO OUR DRIVEWAY. ON THE MORNING OF SATURDAY 6/13/2015 I WENT OUT TO THE VEHICLE AND STARTED IT UP AND TRIED TO BACK IT OUT OF OUR DIVE WAY WHEN THE SERVICE THE ADVANCE TRAC SYSTEM MESSAGE APPEARED. I TURNED THE VEHICLE OFF THE RESTARTED THE VEHICLE AND THEN A DIFFERENT MESSAGE APPEARED. THIS TIME IT WAS THE SERVICE POWER STEERING ASSIST MESSAGE. I THEN TURNED OFF THE VEHICLE AND CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE FUSION AND THAT I WOULD NEED TO SCHEDULE AN APPOINTMENT TO HAVE THE POWER STEERING RAC REPLACED AND IT WOULD COST AROUND $1,800 TO REPLACE. I TOLD THE MAN THAT WAS RIDICULOUS FOR A VEHICLE THAT HAS ONLY 56,787 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND IF IT WAS NOT FOR MY WIFE'S QUICK THINKING SHE MAY HAVE BEEN INVOLVED IN AN ACCIDENT. PLEASE RESEARCH THIS ISSUE BEFORE IT HAPPENS TO SOMEONE ELSE AND UNFORTUNATELY COST SOMEONE THEIR LIFE. PLEASE FEEL FREE TO CONTACT ME ANYTIME FOR ADDITIONAL INFORMATION.
Steering, Jun 14, 2015
WHILE MY WIFE WAS DRIVING HOME FROM WORK ON 6/12 THE POWER STEERING WENT OUT. SHE HAD A VERY DIFFICULT TIME TRYING TO STEER THE CAR. IT HAPPENS TWICE ON HER WAY HOME FIRST TIME NEARLY CAUSED AN ACCIDENT BUT SHE WAS ABLE TO COAST IT INTO AN EMPTY PARKING LOT. SHE TURNED THE CAR OFF AND LET IT SIT FOR A FEW. SHE THEN STARTED IT UP AGAIN AND TRIED TO CONTINUE HOME WHEN SHE GOT A BLOCK AWAY IT HAPPENED AGAIN I HAD ONE HELL OF A TIME TRYING TO GET IT TO TURN INTO OUR DRIVEWAY. GOT UP THE NEXT MORNING AS STILL THE SAME ISSUE ADVANCE TRAC NEEDS SEVICED. IF FORD WANTS TO TURN OUT A SUBSTANDARD PART I WON'T BE BUYING ANOTHER FORD PRODUCT AGAIN. NO I'M BEING TO IT NEEDS A NEW RACK AT 55000 MILES AND WILL COST AROUND $1800. THIS IS COMPLETE BS FOR A VEHICLE TO NEED A NEW RACK AT THAT LOW OF MILES. THIS IS VERY DANGEROUS A FORD NEEDS TO HAVE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSES AN ACCIDENT. IF NOT SOUNDS LIKE I NEED TO CONTACT AN ATTORNEY.
Air bags, Jun 12, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Power train, Jun 9, 2015
MY MOTHER WAS DRIVING TO KNOXVILLE TO DROP CHRISTMAS GIFTS OFF TO ARE FAMILY IN BRISTOL TN. THE SERVICE POWER STEERING LIGHT CAME ON AND THEN THE ADVANCE TRACK LIGHT. THE POWER STEERING SHUT DOWN ON HER TOTALLY WHILE DRIVING THE VEHICLE ON THE INTERSTATE. SHE HAS A MEDICAL CONDITION IN HER HANDS WERE SHE WOULD NOT HAVE THE PHYSICAL STRENGTH TOO DRIVE THE CAR EITHER. SO SHE GOT IT TO THE EMERGENCY ON WERE THEN I HAD TO DRIVE 4 HOURS TO PICK HER UP WHILE SHE IS STUCK ON THE SIDE OF THE HIGHWAY IN DANGER AT ALL TIMES THERE TILL SOMEONE ARRIVED ITS A VERY OCCURRING PROBLEM SHE COULD OF KILLED HER SELF OR OTHERS
Vehicle speed control, Jun 8, 2015
DRIVING ON THE FREEWAY, WRENCH INDICATOR CAME ON AND MY CAR STARTED LOOSING SPEED. PULLED OVER TO THE SIDE TURNED OFF THE CAR AND WAITED ABOUT A MINUTE. TURNED IT BACK ON AND EVERYTHING WAS WORKING FINE AND WRENCH ICON WAS GONE. THIS HAPPENED TWICE IN THE LAST 4 DAYS.
Steering, Jun 8, 2015
DRIVING 2010 FORD FUSION SEL V6 HOME AT NIGHT AT AROUND 70 MPH, SUDDENLY MESSAGE CAME UP "ADVANCE TRACK , SERVICE POWER STEERING NOW". WE HAD SEEN THIS MESSAGE BEFORE. THIS IS THE FIFTH OCCURRENCE. THE VEHICLE MAINTAINS ITS STEERING ABILITY (GOING 70 MPH), BUT UPON ARRIVAL AT OUR DESTINATION, AND THE SHUT OFF OF THE ENGINE, ALL POWER-STEERING ASSIST IS LOST. THIS HAS HAPPENED FIVE TIMES BEFORE. THE FORD DEALER CAN CLEAR ALL OF THE ERROR MESSAGES AND THE CAR WILL HAVE ITS POWER STEERING ABILITY AGAIN; HOWEVER, WHEN THE FORD MECHANIC DIAGNOSED THE ERROR MESSAGES AND THE PROBLEM, HIS SOLUTION WAS TO REPLACE THE ELECTRICAL RACK AND PINION STEERING ASSIST AT A COST OF $1200 PLUS LABOR. I DECLINED, AS I AM SURE THAT THE PROBLEM WILL RECUR. HOW DO I GET RID OF THIS CAR? HOW CAN I SELL IT AND NOT DECLARE ITS UGLY PERSISTENT PROBLEM?? WHY DOESN'T FORD ACT ON THIS? THE MECHANIC STATED THAT HE DIDN'T KNOW OF ANY OTHER CARS WITH THIS PROBLEM.
Engine, Jun 8, 2015
ENGINE CUTS OFF WHILE DRIVING WITH NO WARNING. WON'T ACCELERATE WHEN GAS IS PRESSED. IDLE VERY ROUGH AT TIMES AND WILL SHIFT HARD AT TIMES. CHECK ENGINE LIGHT AND WRENCH ARE BOTH ON WHEN INCIDENT OCCURS. THROWING OBD2 CODES P2119,P0104,P2112. FORD FUSION SEL V6 3.0L 75K MILES. ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED ON TIME BY DEALER.
Fuel/propulsion system, Jun 8, 2015
ONCE AGAIN I HAVE ANOTHER BIG ISSUE WITH THIS CAR AND YEAR. THE CAR SMELLS OF FUEL. POSSIBLE FUEL TANK CORROSION. IT IS VERY UNSAFE FOR ANYONE TO BE WITHIN 20FEET OF THE CAR , LET ALONE LIGHT A CIGARETTE OR A MATCH. WHY IS THE NHTSA NOT RECALLING THESE VEHICLES, FORD FUSIONS, BUT RECALLING EVERYONE AFTER THE 2010 YEAR MODEL. YOU RECALLED THE 2013 FOR THE FUEL SYSTEM, 2011 & 2012 FOR THE POWER STEERING, ALOT OF THE COMPLAINTS ARE ALL FOR THE 2010 YEAR MODEL, AND YOU KEEP SKIPPING OVER THIS YEAR... HORRIBLE YEAR FORD HAS EVER MADE WITH THIS CAR. SOME ONE IS GOING TO GET KILLED !!!! I SHOULD NEVER HAVE TO PUT A NEW FUEL TANK IN A 4YEAR OLD CAR ...
Fuel system, Gasoline, Jun 5, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. A DAY AFTER REFUELING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE AND THERE WAS A PUDDLE OF FUEL COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAM OF THE FUEL TANK HAD BECOME UNDONE AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 7/16/15*CN
Steering, Jun 4, 2015
THE STEERING WENT OUT IN THE VEHICLE JANUARY 2014, POWER STEERING WENT OUT WITH NO WARNING. THE REPAIR SHOP STATED THAT THE STEERING RACK NEEDED TO BE REPLACED AND WOULD COST ABOUT $2000.00. THEY ALSO MADE MENTION THE POWER STEERING WITH THE FORD FUSION'S HAVE HAD ALOT OF PROBLEMS IN THIS YEAR. ONCE AGAIN MAY 4TH , 2015 23,000 MILES LATER, I FELT THE STEERING WHEEL BINDING AND LOCKING. MY SERVICE POWER STEERING NOW INDICATORS CAME ON. FORD CLAIMS WHEN YOU LOOSE POWER STEERING THE CAR WILL GO INTO A MANUAL MODE. THIS IS TRUE TO SOME EXTENT. YOU ARE FIGHTING TO STEER THE CAR BECAUSE YOU ARE FIGHTING WITH THE GEARS IN THE RACK. THE STEERING LOCKS AND I ALMOST CRASHED SEVERAL TIMES TO GET TO A SAFE LOCATION, I WENT INTO ONCOMING TRAFFIC, BECAUSE THE STEERING LOCKED. I HAD THE CAR TAKE TO FORD DEALER FOR REPAIRS AND WAS TOLD THE STEERING RACK WAS BAD AGAIN, AND ONCE AGAIN HAD TO MAKE REPAIRS. THERE IS NO RESAON I SHOULD OF HAD TO PUT TWO STEERING RACKS IN WITHIN 20,000 MILES. THE RECALL DONE WAS FOR 2011 VEHICLES. THE NHTSA NEEDS TO LOOK INTO THE 2010 MODELS. THE COMPANY I WORK FOR OWNED 5 FORD FUSIONS ALL THE SAME MODEL, WE HAVE ALL HAD THE SAME PROBLEMS.
Engine, Jun 3, 2015
VEHICLE SUDDENLY LOST POWER, MALFUNCTION CAUTION LIGHT ILLUMINATED. DID NOT LOSE POWER STEERING OR BRAKES, BUT COULD NOT ACCELERATE BEYOND 5 MPH, IF AT ALL AT TIMES. ENGINE SHOOK/VIBRATED VERY BADLY. NEARLY REAR ENDED BY ANOTHER CAR. ACTIVATED 4 WAY FLASHERS AND WAS ABLE TO PULL OF HIGHWAY INTO SHOPPING AREA. ANY TYPE OF GAS PEDAL PRESSURE DID NOT HELP. LET CAR SIT FOR 10 MINUTES, RESTARTED ENGINE AND NO ISSUES WHILE SLOWLY DROVE AROUND PARKING LOT FOR A WHILE TO ENSURE NO ISSUES. DO HAVE A LETTER FROM FORD FOR EXTENDED WARRANTY, CUSTOMER SATISFACTION PROGRAM 13N03 TO GET THE THROTTLE BODY DEVICE REPLACED, BUT I CONSIDER THIS A HAZARDOUS CONDITION. WILL NOW TAKE TO DEALER AND DEMAND THIS BE REPLACED BEFORE ANY OTHER OCCURRENCES,
Other or unspecified, Jun 3, 2015, crash
ON MAY 30, 2015 THE DRIVER OF THE VEHICLE LEFT THE GEAR SHIFT IN DRIVE; TURN OFF THE VEHICLE; REMOVED THE IGNITION KEY AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED DOWN A GRASSY HILL RUNNING OVER A PARK BENCH AND THE HITTING A BUILDING CAUSING DAMAGE. THE IGNITION KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVE WHILE THE VEHICLE WAS IN DRIVE AND OFF.
Steering, Jun 2, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE POWER STEERING GEAR AND RACK AND PINION ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. MA 08/10/15 UPDATED 8/14/15*JS
Electrical system, Engine, Jun 2, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
Other or unspecified, Jun 1, 2015
INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE HAS BROKEN TWICE IN 2 YEARS.
Steering, May 31, 2015
I HAVE BEEN PULLING OUT OF MY DRIVEWAY AND THE CAR WILL START BEEPING, SCREEN ON DASHBOARD SAYS POWER STEERING ASSIST FAIL YOUR STEERING WHEEL LOCKS YOU HAVE TO SHUT OFF THE CAR THEN TURN IT BACK ON AND IT IS FINE. THIS HAS HAPPENED PULLING OUT OF STORES, WORK, AND MY HOUSE MULTIPLE TIMES. YESTERDAY DRIVING DOWN THE ROAD AT 45 MPH IT STARTS BEEPING AND I CAN'T TURN!!!!! THANK GOD NO ONE WAS BEHIND ME AS I HAVE TO COME TO A STOP ON A ROAD AND SHUT IT OFF AND TURN IT BACK ON. I HAVE 3 SMALL CHILDREN AND THIS ISN'T SAFE. I WILL BE CONTACTING EVERYONE I CAN. FORD NEEDS TO RECALL THIS AND FIX MY CAR.