2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Aug 19, 2014
VEHICLE RECEIVED UPDATED SOFTWARE IN 2010 FOR THE TRANSMISSION VIA THE RECALL. CONTINUED WITH THE SAME PROBLEM OF SHIFTING FROM PARK TO DRIVE AND AT HIGHER SPEEDS THE TRANSMISSION WAS SLIPPING. TOOK IT TO THREE SEPARATE DEALERS AND FINALLY THEY DID A VISUAL AND DISCOVERED THE TRANSMISSION WAS FRIED!!!! THERE WEREN'T ANY CODES OFF AT THE TIME EITHER. HAD TO GET A NEW TRANSMISSION IN 2011. PROBLEM STILL WAS OCCURRING, BUT NOT AS SEVERE. PROBLEM NOW IS IT'S GETTING WORSE AGAIN. TOOK IN CAR AGAIN AND WAS CHARGED 100 DOLLARS FOR A THEM TO CHECK IT AND NO CODES AND THEY SAY NO PROBLEM. I DO HAVE A PROBLEM. IT'S AN INTERMITTENT THING THAT I CAN'T DUPLICATE SPOT ON ALL OF THE TIME. I'M FRUSTRATED AND SCARED TO DRIVE THIS THING. ON TOP OF THAT THE DEALER HAS HAD THE CAR FOR 5 DAYS WITHOUT A RENTAL. FRUSTRATED THAT THEY RECALLED THE CAR FOR THE PROBLEM, BUT WITH THE SAME PROBLEM THEY CHARGE ME FOR LOOKING AT IT. SHOULDN'T HAVE TO GET A NEW TRANSMISSION EVERY 30,000 MILES. PLEASE ADVISE ON WHO TO CONTACT TO GET THIS RESOLVED. *TR
Fuel system, Gasoline, Aug 17, 2014
NOTICED FUEL SMELL AND FUEL ON GROUND AFTER FILLING UP CAR. TOOK CAR TO DEALERSHIP AND THEY CHECKED UNDER THE CAR AND SAID THE GAS TANK MAY HAVE A CRACK ON THE TOP. SUGGESTED TO ONLY FILL UP HALF WAY AND TANK SHOULD NOT LEAK. WE FILED A COMPLAINT WITH FORD AND ARE WAITING FOR REPLY. *TR
Steering, Aug 14, 2014
THE CAR RAN OK THIS MORNING. I DROVE FOR ABOUT 10 MINUTES WITHOUT ISSUES. THEN I SAW A MESSAGE INDICATING "SERVICE ADVANCETRAC" ON THE CONSOLE AND IT WENT OFF BY ITSELF A FEW SECONDS LATER. THE SAME INDICATOR CAME BACK AGAIN AND STAYED ON FOR SOME TIME. I RESET THE INDICATOR AND KEPT DRIVING. I DID NOT NOTICE ANY ISSUES WITH DRIVING THEN. ABOUT 20 MINUTES LATER, THE CONSOLE READ "POWER STEERING ASSIST FAULT" AND RIGHT AWAY THE STEERING GOT VERY TIGHT. STEERING WAS OK UNTIL THEN. I DO NOT RECALL THE "POWER STEERING ASSIST FAULT" INDICATOR GOING OFF WITH A TURN AS SUCH. IT WAS ON A STRAIGHT ROAD. I PULLED OVER AND KILLED THE ENGINE POWER, OPENED THE DOOR AND STARTED THE ENGINE UP AGAIN IN ABOUT 5 SECONDS. THE INDICATOR WAS GONE AND THE STEERING WAS NORMAL. I STARTED DRIVING AND WHEN I MADE A LEFT TURN, THE INDICATOR CAME BACK AGAIN AND STEERING FELT VERY STIFF. WHEN THE STEERING GETS STIFF, IT IS VERY DIFFICULT TO TURN AND NEEDS A LOT OF MANUAL FORCE TO MAKE ANY TURNS OR MAKE SMALL CHANGES. *TR
Power train, Engine, Aug 14, 2014
JUST AFTER STARTING THE CAR AND PULLING OUT TO DRIVE, THE WRENCH LIGHT COMES ON....THEN WHILE DRIVING THE ACCELERATION STOPS AND GOES TO 20 MILES PER HOUR OR LESS, THEN KICKS IN AND ACCELERATES AND DOES THE SAME THING AGAIN....I PULL OVER AND TURN OFF THE CAR, START THE CAR AGAIN, THE WRENCH LIGHT GOES OUT THEN THE CAR OPERATES NORMALLY. TOOK IT TO MCFARLAND FORD IN EXETER NH, AFTER READING INFORMATION ABOUT THROTTLE BODY MALFUNCTION. WAS DOING THE EXACT THING EVERYONE ELSE SAID THEIR CAR WAS DOING. WAS TOLD THAT THERE WAS A RECALL DUE TO THROTTLE BODY AND TO BRING THE CAR IN AT NO COST....COMPANY EXTENDED WARRANTY TO 10 YEARS OR 150,000 MILES. WHILE IT WAS THERE BEING "FIXED", THE MANAGER SAID HE COULDN'T COME UP WITH THE CODE FOR THE THROTTLE BODY, BUT A CODE THAT IS RELATED TO THE THROTTLE BODY CAME UP AND IS ABLE TO REPLACE THE THROTTLE BODY IF ANYTHING RELATED TO THROTTLE BODY COMES UP, SO HE REPLACED THE THROTTLE BODY. THE MANAGER PROCEEDED TO SAY IF THE WRENCH LIGHT COMES BACK ON, WE WOULD NEED TO BRING IT IN AGAIN BUT THIS TIME IT WILL COST. WELL, THE WRENCH LIGHT JUST CAME BACK ON AGAIN, TWO DAYS AFTER IT WAS "FIXED". *TR
Steering, Aug 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED. AN INDEPENDENT MECHANIC STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO A DEALER TO REPROGRAM THE COMPUTER AND REPAIR THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Steering, Electronic stability control (ESC), Aug 13, 2014
ELECTRONIC POWER STEERING FAILURE; NEVER WORKED AGAIN. THE CAR MAKES A LOUD POPPING/ CLICKING WHEN TURNING SHARPLY AT LOWER SPEEDS, ESPECIALLY WHEN TURNING RIGHT. *TR
Power train, Aug 12, 2014
I HAD JUST WENT THRU A GREEN LIGHT AND MY CAR FELT LIKE SOMEONE HAD A ROPE TO THE BACK OF IT AND WAS PULLING ME BACK AS I WAS TRYING TO ACCELERATE. I THEN NOTICED THE WRENCH LIGHT ON. I MADE IT TO WORK AND WHEN I WAS BACKING IN TO MY PARKING SPACE I FELT IT TUG AGAIN. WHEN I GOT INTO WORK, I GOOGLED THE PROBLEM AND THIS IS WHAT I CAME UP WITH. MY CAR BARELY HAS 60,000 MILES ON IT AND HAS BEEN A GREAT CAR AND I'M HOPING THIS DOESN'T COST ME ALOT OF MONEY TO FIX. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 11, 2014
I WAS DRIVING ON THE INTERSTATE AT APPROX. 55 MPH, WITH CRUISE CONTROL ACTIVATED. THE VEHICLE SUDDENLY DEACTIVATED T HE CRUISE CONTROL AND STARTED SLOWING DOWN. WRENCH LIGHT CAME ON, AND IT STOPPED RESPONDING TO PRESSING OF THE ACCELERATOR. I STEERED THE VEHICLE OFF THE INTERSTATE AND ON TO AN EXIT RAMP, WITH BRAKES AND STEERING UNAFFECTED. WHEN I PUT IT IN PARK, THE ENGINE WAS SPUTTERING AND THE CAR SHAKING. AFTER SHUTTING OFF THE ENGINE AND RESTARTING, THE VEHICLE RAN NORMALLY WITHOUT WARNING LIGHTS. REPAIR SHOP EMPLOYEES SAID IT WAS PROBABLY THE THROTTLE BODY, BUT BECAUSE THE CAR COMPUTER HAD NOT RECORDED THE CODES, THEY WEREN'T SURE. *TR
Steering, Aug 11, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND THE POWER STEERING MOTOR WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/7/14*CN UPDATED 3/25/2015 *JS
Steering, Aug 8, 2014
POWER STEERING ASSIST PROBLEM BEGAN TO DISPLAY, STOPPED FOR FUEL AND THE CAR BECAME ALMOST IMPOSSIBLE TO STEER... FORD "BAUGH" DEALERSHIP IN CLANTON, AL INTERPRETED THAT THE POWER STEERING MODULE WAS COMPLETELY OUT AND THE STEERING ASSIST FAILED. *TR
Service brakes, Aug 8, 2014, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT CRASHED TWICE DUE TO THE FAILURE. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Electrical system, Aug 7, 2014
I WAS DRIVING HOME AND THE DOING ABOUT 45 MPH ON THE EXPRESS WAY APPROACHING THE EXIT RAMP THE POWER STEERING JUST WENT OUT. *TR
Wheels, Aug 4, 2014
THE WHEEL STUD BROKE ON THE PASSENGER FRONT WHEEL CAUSING THE FRONT END TO VIBRATE.. THIS IS THE FIFTH TIME THIS HAS BEEN REPAIRED ON THIS VEHICLE. I CONTACTED FORD TODAY AND WAS TOLD SINCE THE RECALL WAS PERFORMED ON THIS ISSUE THERE IS NOTHING THAT CAN DO AT THIS POINT.. *TR
Power train, Aug 4, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD POWER ON BUT WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Vehicle speed control, Engine, Aug 4, 2014
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY MALFUNCTION. *SMD THE CONSUMER STATED IF THE THROTTLE BODY MALFUNCTIONED, IT COULD CAUSE THE VEHICLE TO STALL. *JB
Steering, Aug 4, 2014
I WAS DRIVING AT SPEEDS AROUND 45 WHEN THE "ADVANCE TRACK" WARNING APPEARED, AT WHICH TIME I LOST POWER STEERING, THE DAY I BOUGHT THE CAR USED. IT'S HAPPENED A TOTAL OF AROUND10 TIMES WHILE DRIVING. ONCE WHILE I WAS TRAVELING AT HIGHWAY SPEEDS. IF THE CAR WAS TURNED OFF THEN BACK ON, IT WOULD CLEAR THE FAULT OUT. SINCE THIS HAS HAPPENED, THE CAR HAS SUFFERED A COMPLETE LOSS OF POWER STEERING. WHEN I TOOK THE CAR TO THE DEALER PRIOR TO THE COMPLETE LOSS OF POWER STEERING, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE, THERE FOR COULDN'T FIX ANYTHING UNDER WARRANTY. I HAVEN'T TAKEN THE CAR IN FOR REPAIR NOW BECAUSE THERE SHOULD BE A RECALL AND NOW IT'S NO LONGER COVERED UNDER WARRANTY. SO MANY PEOPLE ARE HAVING THE SAME ISSUE, IT SEEMS TO BE A PROBLEM WITH THE FUSION. IT'S DANGERS BECAUSE IT HAPPENS UNEXPECTEDLY AND SOMETIMES WHILE IN THE MIDDLE OF A TURN, LIKE WHAT HAS HAPPENED TO ME TWICE OUT OF THE 10 TIMES. I FEEL THAT THE FACT THAT I'M A COMMERCIAL DRIVER ONLY HELPED ME TO KNOW WHAT TO DO. NOT EVERYONE HAS THE SKILLS THAT I DO, SO IF THIS HAPPENED TO MY MOTHER-IN-LAW, IT WOULD MOST LIKELY RESULT IN A CRASH. *TR
Fuel system, Gasoline, Power train, Aug 3, 2014
I WAS DRIVING AT 35 MPH WHEN I LOST THE THROTTLE. THE ENGINE KEPT RUNNING BUT WITHOUT ACCELERATION. I PULLED INTO A PARKING LOT RESTARTED AND CONTINUED. THE NEXT DAY WHILE DRIVING 55 MPH AT THE INTERSECTION OF TWO MERGING EXPRESSWAYS THE THROTTLE STOPPED WORKING. I WAS ABLE TO STOP IN THE VEE JUST AS THE EXPRESSWAYS MERGED. IT WAS EXTREMELY DANGEROUS. HAD IT HAPPENED 200 YARDS AHEAD I MAY HAVE BEEN STUCK IN THE MIDDLE LANE OF THE ROAD. FORD FIXED THE PROBLEM BUT I AM AFRAID THAT AN INEXPERIENCED DRIVER COULD HAVE HAD A FATAL ACCIDENT. THIS IS TOO DANGEROUS AN OCCURRENCE NOT TO HAVE A RECALL. *TR
Steering, Aug 2, 2014
COMPLETE LOSS OF POWER STEERING. NOT SAFE! *TR
Power train, Engine, Jul 31, 2014
THIS CAR HAS CONTINUALLY HAD MULTIPLE PROBLEMS. WE BOUGHT THE CAR IN APRIL OF 2012 AND LESS THAN A YEAR LATER WE WERE TOLD WE NEEDED A NEW TRANSMISSION AFTER WE BEGAN LOSING POWER DURING OPERATION (A SERIOUS SAFETY CONCERN!). THE CAR STALLS OUT, THE WRENCH LIGHT (AND SOMETIMES THE ENGINE LIGHT) COMES ON AND THE CAR LOSES POWER AND SHAKES. TWO TRANSMISSIONS LATER, THE PROBLEM STILL PERSISTS. HAPPENING AGAIN YESTERDAY (A WEEK AFTER WE HAD A NEW TRANSMISSION PUT IN). THERE IS NO CODE FOR THE DEALER TO RECOGNIZE. THE ONLY THING WE KEEP GETTING FROM THIS CAR IS THE STRESS OF FAILURE AND SERIOUS SAFETY CONCERNS. *TR
Engine, Fuel/propulsion system, Jul 30, 2014
I WAS DRIVING NORMALLY WHEN THE VEHICLE LOST ALL POWER. I WAS FORCED TO PULL OVER ON A 2 LANE HIGHWAY WITH NO SHOULDER. CAR SHOOK VIOLENTLY AT IDLE. TURNED THE CAR OFF AND RESTARTED IT AND THE PROBLEM SEEMED TO GO AWAY. HAPPENED AGAIN A MILE OR SO LATER. *TR
Steering, Jul 29, 2014
RECEIVED "POWER STEERING ASSIST FAILURE" INTERMITTENT WARINGS LAST MONTH (JUNE) WHEN STARTING CAR. TOOK CAR TO DEALERSHIP, DIAGNOSTICS /TROUBLESHOOTING FAILED TO IDENTIFY PROBLEM. PROBLEM WAS CONSISTENTLY CLEARED BY TURNING OFF ENGINE AND RESTARTING. ON 28 JULY, POWER STEERING WAS LOST COMPLETELY DURING ENGINE START AND SUCCESSIVE RESTARTS FAILED TO CLEAR THE "POWER STEERING ASSIST FAILURE" FAULT. ALSO RECEIVED "SERVICE ADVANCE TRAC" WARNING. CAR WAS TOWED TO DEALERSHIP. DIAGNOSTICS DETERMINED THE ELECTRONIC STEERING RACK NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $2000! HAD CAR FOR LESS THAN THREE YEARS AND CAR ONLY HAD 78,000 ON IT. (FORD CERTIFIED PRE-OWNED MODEL.) VERY DISAPPOINTED WITH THIS CAR. WORST FORD CAR I'VE OWNED. CURSORY WEB SEARCHES ON THIS POWER STEERING PROBLEM REVEALS A MYRIAD OF OCCURRENCES FOR THE 2010 FUSION. THIS SUDDEN LOSS OF POWER STEERING REPRESENTS A SERIOUS SAFETY ISSUE. IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN FATALITIES. NHTSA WEBSITE CURRENTLY INDICATES 120 COMPLAINTS REGARDING THE POWER STEERING FAILURE ON THE 2010 FORD FUSION (MORE THAN 10% OF ALL THE COMPLAINTS AGAINST THE CAR). WHY HASN'T THERE BEEN A RECALL OR TSB ISSUED FOR THIS PROBLEM? FORD EXPERIENCED A SIMILAR PROBLEM WITH THE ELECTRONIC POWER STEERING IN THE ESCAPE AND RECALLED OVER 1 MILLION CARS IN MAY. *JS
Steering, Jul 29, 2014
I WAS DRIVING TO WORK, ON A STRAIGHT STRETCH OF ROAD AT ABOUT 25 MILES AN HOUR, WHEN A "SERVICE ADVANCTRAC" WARNING LIGHT CAME ON, AS WELL AS A POWER STEERING FAULT. I LOST POWER STEERING AT THAT POINT. LUCKILY I WAS ABLE TO PULL OVER INTO A PARKING LOT, AND THEN I DROVE HOME WITH MY HAZARD LIGHTS ON. THE CAR WAS OUT OF WARRANTY SO WE TOOK IT TO A LOCAL SHOP, WHO LOOKED AT THE CODES AND THE CAR AND DIAGNOSED IT AS A FAULTY RACK AND PINION. THEY REPLACED THAT (AT A COST OF $1500) AND THE POWER STEERING NOW WORKS AGAIN, BUT I AM NOT COMFORTABLE DRIVING IT ANY LONGER. WHAT IF THIS HAPPENS AGAIN WHILE I AM TURNING OR MERGING ONTO A FREEWAY? SCARY, SCARY THOUGHT. THIS NEEDS TO BE ADDRESSED BY FORD AND A RECALL MADE. *JS
Air bags, Jul 29, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Power train, Electrical system, Engine, Jul 29, 2014
VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS
Power train, Jul 29, 2014
THE FIRST TIME IT HAPPENED, I HAD JUST REVERSED OUT OF DRIVEWAY, PUT VEHICLE INTO DRIVE AND NOTHING HAPPENED WHEN I PRESS THE GAS PEDAL....WITH 10 YEAR OLD DAUGHTER IN CAR. FAIRLY BUSY STREET, TRAFFIC COMING BOTH WAYS, MANAGED TO LIMP TO SIDE OF ROAD WITH FLASHERS ON. QUICK SCAN OF DASH SHOWED A WRENCH SHAPED WARNING LIGHT. CHECKED OWNERS MANUAL, SHUT CAR OFF, BACK ON, SEEMED TO CORRECT ITSELF.2 OR 3 DAYS LATER, WIFE WAS DRIVING CAR, BUSY AREA NEAR LOCAL MALL WHEN SAME THING HAPPENED, TOLD HER TO TURN VEHICLE OFF, WAIT A MINUTE A RESTART, AGAIN PROBLEM SEEMED TO RESOLVE ITSELF. AFTER THAT, REMEMBERED I HAD GOTTEN A LETTER FROM FORD, FOUND IT AND TO MY "SURPRISE" IT WAS A CUSTOMER SERVICE PROGRAM 13B17, RE: THROTTLEBODY ISSUES. HAD "RECOMMENDED" SERVICE, REPROGRAMMING OF PCM, THAT WAS JULY;Y 11, 2014 DROVE FINE FOR A COUPLE OF WEEKS, BUT HAS HAPPENED AGAIN WITH AN ALARMING FREQUENCY. TODAY ALONE, HAD TO STOP, RESTART VEHICLE 3 TIMES DURING WHAT SHOULD HAVE BEEN A 10 MINUTE RIDE, WHICH TO ABOUT 30 MINUTES. FORD NEEDS TO OWN THIS PROBLEM BEFORE SOMEONE IS KILLED! *JS