2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Engine, Fuel/propulsion system, Jul 27, 2014
I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS
Fuel system, Gasoline, Power train, Vehicle speed control, Jul 26, 2014
I WAS DRIVING ON AN INTERSTATE GOING 70+ MPH WHEN MY GAS PEDDLE STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION, THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. I THOUGHT TO RESTART THE CAR AND WHEN I DID, IT RAN FINE. UNTIL 3 DAYS LATER WHEN IT REPEATED THE SAME SYMPTOMS, 3 TIMES IN ONE DAY. IT HAS NOW BEEN A WEEK AND I HAVE HAD COUNTLESS TIMES WHERE THIS HAS HAPPENED, MANY TIMES ON THE INTERSTATE, OR BUSY ROADS. JUST TODAY IN A 2 MILE STRETCH THIS HAPPENED 4 TIMES! *TR
Steering, Electronic stability control (ESC), Jul 24, 2014
I WAS DRIVING ON A STATE ROAD AT A RATE OF APPROXIMATELY 55 MPH, AS I WAS SLOWING DOWN TO ENTER AN EXIT THE POWER STEERING FAILED AND I ALMOST CRASHED INTO THE CEMENT BARRIER AS THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. *TR
Steering, Vehicle speed control, Jul 23, 2014
POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR
Power train, Jul 22, 2014
WRENCH LIGHT WENT ON IN 2010 FORD FUSION V6 SEL. VEHICLE HAD TROUBLE ACCELERATING WHEN GAS PEDAL WAS PUSHED. RPM'S WERE SPORADIC AND TRANSMISSION WAS NOT PROPERLY FUNCTIONING. FELT LIKE GEARS WERE JUMPING BACK AND FORTH. CAR WAS JERKY AND WOULD ONLY ACCELERATE A LITTLE IF PEDAL WAS PUSHED ALL THE WAY DOWN. WHEN I GOT VEHICLE HOME I TURNED OFF THE CAR AND LEFT FOR ABOUT AN HOUR. I STARTED VEHICLE AGAIN AND LIGHT WAS OFF AND RODE FINE. *TR
Power train, Electrical system, Service brakes, Jul 22, 2014
I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR
Power train, Electrical system, Vehicle speed control, Jul 22, 2014
WHEN I PURCHASED THE VEHICLE AT 43,000 MILES A CHECK FUEL FILL INLET WARNING APPEARED. I MAIN TENDED THE INLET SYSTEM AND THE WARNING AND CHECK ENGINE LIGHT WOULD DISAPPEAR. AS TIME WENT ON I NOTICED THAT WHEN I WOULD MERGE ONTO A BUSY HIGHWAY, MY CAR WOULD BARELY MOVE. I HAVE COME VERY CLOSE TO DEATH AND CAUSING OTHERS INJURIES BECAUSE OF THIS. I HAD THE THROTTLE BODY CHECKED AFTER THE RECALL AND THE MECHANIC SAID THAT THE THROTTLE WASN'T THE ISSUE. A P0456 APPEARED AND THAT MEANS A SMALL EVAPORATE LEAK. I ASKED THE DEALERSHIP IF THEY PERFORMED A SMOKE TEST AND HE SAID NO. AFTER PAYING 90$ FOR A DIAGNOSTIC FEE THAT WASN'T PERFORMED ACCORDINGLY TO THE TAB BULLETIN, I BECAME VERY ANGRY AND FRUSTRATED WITH FORD. EVERY IME I SWITCH GEARS OR EVEN ACCELERATE MY CAR JERKS SO HARD THAT I HEAR WHAT IS MY ENGINE OR TRANSMISSION LOUDLY SHIFTING. THIS PAST WEEK MY CAR WON'T START. IT TAKES 15-20 SECONDS TO TURN ON. AFTER SOMEONE JUMPED THE VEHICLE WHEN I WAS STUCK AT WORK, MY CHECK ENGINE LIGHT DISAPPEARED, MY SYNC AND VOICE FEATURED DISAPPEARED, AND NOW I CAN'T EVEN CHARGE MY PHONE! ALSO, THE AIR CONDITIONER QUIT WORKING AS WELL. I FEEL AS THOUGH ALL OF THE CARS FUNCTIONS ARE DELETING THEMSELVES FROM THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE AND I CANNOT CONTINUE TO WORK BECAUSE OF IT. HOW CAN I PAY FOR AN EXPENSIVE REPAIR WHEN I CAN'T DRIVE TO MAKE THE MONEY? I TAKE VERY GOOD CARE OF THE VEHICLE AND DO NOT FEEL FINANCIALLY RESPONSIBLE FOR THIS POORLY MANUFACTURED CAR. THEY NEED TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE GETS HURT OR EVEN SOMETHING WORSE. *TR
Power train, Electrical system, Fuel/propulsion system, Jul 22, 2014
WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR
Power train, Engine, Fuel/propulsion system, Jul 21, 2014
CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR
Power train, Jul 20, 2014
AFTER LETTING THE CAR SIT OVER NIGHT, THE TRANSMISSION FLARED FOR THE FIRST FEW SHIFTS. THE CAR THEN BECOMES A BIT JERKY WHEN SHIFTING GEARS.. *TR
Steering, Jul 17, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND LOST POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AN HOUR LATER AND RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,800.
Fuel/propulsion system, Jul 16, 2014
WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR BUT FOR A 2013. WHY ARE THEY NOT TAKING CARE OF THE SAME PROBLEM FOR THE EARLIER MODEL. WE HAVE NOW TAKEN OUR CAR IN FOR 2 OTHER RECALLS AND FIND THIS IS A VERY DANGEROUS AND POSSIBLE LIFE THREATENING PROBLEM. *TR
Engine and engine cooling, Power train, Jul 15, 2014
I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR
Engine and engine cooling, Power train, Jul 14, 2014
I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR
Steering, Jul 13, 2014
I WAS DRIVING ON A MAJOR ROAD WHEN THE POWER STEERING MAINTENANCE LIGHT CAME ON FOLLOWED BY THE AD TRACK MAINTENANCE ALERT. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR FOR ABOUT 3 MIN. WHEN I TURNED THE CAR BACK ON THE LIGHT CHANGED TO POWER STEERING MAINTENANCE NOW AND I NO LONGER HAD ANY POWER STEERING. I WAS NOT ABLE TO TO DRIVE MY CAR SO MY HUSBAND HAD TO PICK ME UP AND DRIVE IT HOME. I READ THAT THERE ARE MANY PROBLEMS WITH THIS SYSTEM, BUT I NEVER RECEIVED A NOTICE FOR RECALL. *TR
Power train, Engine, Jul 12, 2014
DRIVING DOWN HIGHWAY AND CAR SPUTTERS AND ENGINE BRAKES. ALMOST REAR ENDED. TOOK TO DEALERSHIP AND THEY SAID IT WAS A BAD THROTTLE BODY. LOOKED UP ISSUE AND FOUND THE IS ALREADY A RECALL FORD WARRANTY PROGRAM NUMBER 13N03 BUT DEALERSHIP STATED MY CAR IS NOT COVERED. CALLED FORD THEY ALSO SAID MY CAR IS NOT COVERED. MY 2010 FORD FUSION SPORT HAS THEY SAME ISSUES AS CARS COVERED UNDER WARRANTY PROGRAM BUT IS NOT COVERED UNDER SAID PROGRAM. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AT SIGNIFICANT EXPENSE TO MYSELF. MORE CARS ARE AFFECTED BY THIS PROGRAM AND RECALL SHOULD BE EXPANDED FOR THE SAFETY OF OTHER DRIVERS. *TR
Electrical system, Equipment adaptive/mobility, Jul 12, 2014
FORD HAS HAD A PROBLEM WITH THEIR AC EQUIPMENT SINCE 2006. THEY HAVE IGNORED THIS PROBLEM AND HAVE LEFT TO OWNER FOR REPAIRS. THE PROBLEM HAS NOTHING TO DO WITH THE AC BUT WITH THE TEMPERATURE SENSOR EVAPORATOR. WHICH CAN EITHER OVER HEAT OR FREEZE UP BEHIND THE DASH. IT COST MOST OWNER A HIGH LABOR COST FOR THE REPLACEMENT OF THIS DEFECT THAT FORD IS AWARE OF. VEHICLES INVOLVE WITH THIS PROBLEM ARE NOT JUST THE FORD FUSION BUT ALSO THE LINCOLN LS AS WELLAS THE 2012-2014 FUSIONS. BEINGS THAT FORD KNOWS ABOUT THE PROBLEM, THEY BARE THE RESPONSIBILITY TO RECTIFY THE DEFECT. *TR
Power train, Vehicle speed control, Engine, Jul 10, 2014
AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO TRADE THIS CAR IN ASAP! *TR
Vehicle speed control, Fuel/propulsion system, Jul 7, 2014
MYSELF AND TWO PASSENGERS (INCLUDING 10 MONTH OLD) WERE RIDING NORTHBOUND ON THE INTERSTATE AT APPROXIMATELY 65 MPH. OUR 2010 FORD FUSION SUDDENLY WENT INTO SAFE MODE (AKA "LIMP HOME MODE") WHERE THE CAR CONTINUES TO HAVE POWER (STEERING, BRAKES, HVAC SYSTEMS) BUT IT DOES NOT RESPOND TO PRESSING ON THE ACCELERATOR. WE WERE TRAVELING ALONG AT ~3-5MPH WITH OTHER TRAFFIC STILL TRAVELING FULL SPEED. EXTREMELY DANGEROUS SITUATION IN AN EXTREMELY DANGEROUS VEHICLE. A FORD DEALER HAD JUST PERFORMED RECALL 13B17 ON THE VEHICLE, WHICH RECALIBRATED THE POWERTRAIN. UNFORTUNATELY THEY DID NOT INSTALL A NEW THROTTLE BODY, WHICH IS COVERED ON THIS VEHICLE IN SATISFACTION PROGRAM 13N03. *JS
Other or unspecified, Service brakes, Jul 7, 2014
ON JUNE 28, 2014 WHILE BACKING UP MY 2010 FORD FUSION HYBRID IN A PARKING LOT I HAD COMPLETE BRAKE FAILURE. BRAKES WENT TO THE FLOOR. WARNING LIGHTS DID GO ON AS I WAS BACKING UP. THE VEHICLE WAS TOWED. THE REPAIR THAT WAS DONE WAS AN "OVERLAY OF HARNESS AND INSTALLATION OF A CUTOFF PRESSURE SENSOR." THE PART WAS C JUMPER WIRING. NO INJURIES WERE SUSTAINED. THIS HAD NEVER HAPPENED BEFORE. *JS
Other or unspecified, Engine, Jul 6, 2014
SLOWED DOWN ON HIGHWAY TO MAKE RIGHT TURN INTO SHOPPING CENTER. LOST POWER. HAD TO TURN OFF CAR AND RESTART. HAPPENED AGAIN ONE WEEK LATER. *JS
Steering, Jul 2, 2014
ON THE HOME I WAS TURNING ONTO MY NEIGHBORHOOD STREET, AND AT A SUDDEN IT BECAME DIFFICULT TO TURN. I HAD TO FORCE MY STEERING WHEEL TO THE RIGHT AND COME TO A DRAMATIC STOP TO KEEP FROM GOING INTO THE HOUSE ON THE CORNER. THIS IS AN ON GOING PROBLEM AND I HAVE CALLED THE DEALERSHIP TO COMPLAIN AND WAS TOLD TO BRING THE CAR IN, BUT BECAUSE I DON'T HAVE THAT $100.00 FEE FOR THEM TO DIAGNOSE MY VEHICLE I HAD NO CHOICE BUT TO TURN AWAY. MY STEERING WHEEL HAS LOST POWER COUNTLESS OF TIMES AND MY LIFE IS IN DANGER. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I CANT AFFORD TO PURCHASE ANOTHER VEHICLE AT THE TIME....PLEASE PLEASE!!!! HELP I DON'T WANT TO DIE OR BE SERIOUSLY HURT!! *TR
Engine, Jul 2, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 25 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND FUNCTIONED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. A PRIVATE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Vehicle speed control, Engine, Jul 2, 2014
WHEN I START MY CAR AND DRIVE OUT OF PARKING IT SPUTTERS FOR A BIT. THEN LATER ON I WILL COMPLETELY LOOSE THE ACCELERATION. I HAVE TO TURN OFF AND RESTART THE CAR. IT WILL WORK FOR A LITTLE BIT AND THEN I LOOSE ACCELERATION AGAIN. HAS HAPPEN ON THE HIGHWAY, AT A INTERSECTION, AND SIDE ROADS. I HAD THE THROTTLE REPLACED AND IT STILL HAPPENS...... *TR
Engine, Jul 2, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,560.