2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Jun 29, 2014
EXPERIENCING TRANSMISSION PROBLEMS. IN ATTEMPTING TO GET UP TO 60 MPH ON A LOCAL 4 LANE HIGHWAY, THE VEHICLE HESITATED AND LURCHED WHEN ATTEMPTING TO CHANGE GEARS. THE VEHICLE CANNOT ACCELERATE SMOOTHLY AND REVS INCONSISTENTLY. THE VEHICLE EXPERIENCED SIMILAR ISSUES AT 30,000 MILES AND THE TRANSMISSION WAS OVERHAULED. *TR
Vehicle speed control, Jun 29, 2014
WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEEDS IN THE LEFT HAND LANE, THE VEHICLE LOST ALL ABILITY TO ACCELERATE. WHILE ALL OTHER CONTROLS REMAINED (STEERING, BRAKING, HVAC), THE VEHICLE WAS UNABLE TO ACCELERATE OR MAINTAIN HIGHWAY SPEEDS. THE SERVICE WRENCH LIGHT ACTIVATED ON THE DASHBOARD AND THE VEHICLE INDICATED A TRANSMISSION ERROR. THIS WAS A DANGEROUS SITUATION AS NOT HAVING THE ABILITY TO ACCELERATE WHILE ON THE INTERSTATE MAKES IT VERY HARD TO POSITION THE VEHICLE SAFELY ON THE ROADWAY. VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DIAGNOSED AS A KNOWN PROBLEM WITH THE THROTTLE BODY. WHILE IT WAS A KNOWN ISSUE, FORD ONLY EXTENDED THE WARRANTY ON THE ITEM AND DID NOT RECALL THE VEHICLE. GIVEN THE DANGER ASSOCIATED WITH THE LOSS OF ACCELERATION, THIS VEHICLE SHOULD HAVE BEEN RECALLED BEFORE THE VEHICLE LOST THE ABILITY TO ACCELERATE WHILE ON AN INTERSTATE. *TR
Power train, Electrical system, Engine, Jun 29, 2014
FOR SEVERAL MONTHS THE VEHICLE HAS BEEN RANDOMLY SHUTTING OFF MID-DRIVE. FOLLOWED BY THAT THE CHECK ENGINE LIGHT AND A WRENCH LIGHT WOULD LIGHT UP. A WEEK AGO WE RECEIVED LETTER IN THE MAIL FROM FORD SAYING THAT OUR VEHICLE IS ELIGIBLE FOR NEW THROTTLE BODY SINCE THERE HAS BEEN ISSUES SINCE MANUFACTURED, WHICH PERFECTLY EXPLAINED OUR PROBLEM. WE TOOK IT TO FORD, WHERE THEY REPLACED THE THROTTLE BODY. HOWEVER, ONLY A WEEK LATER THE CAR IS BACK TO THE SAME THROTTLE BODY PART PROBLEM. ON SATURDAY, 6/28/14 AT AROUND 11:40PM THE CAR TURNS OFF MID-DRIVE RIGHT BEFORE I CROSS OVER A MAJOR INTERSECTION, RT 130 AND RT 30 IN COLLINGSWOOD, NJ AREA. I QUICKLY BRAKED AND TURNED THE ENGINE COMPLETELY OFF BEFORE I PASSED THE WHITE LINE. I SAT THROUGH AN ENTIRE GREEN AND RED LIGHT. ONCE THE LIGHT TURNED GREEN AGAIN, I STARTED THE CAR BACK UP AND PRESSED MY GAS PEDAL. THE CAR INSTANTLY TURNED OFF AGAIN, WHERE I WAS NOW CAUGHT IN THE INTERSECTION. THERE WAS NO MOMENTUM, SO I VERY SLOWLY COASTED THROUGH DURING THE GREEN LIGHT, YELLOW LIGHT, AND POSSIBLY SOME OF THE RED LIGHT. LUCKILY, I MADE IT THROUGH THE INTERSECTION OUT OF HARM, BUT I WAS AT A GREAT RISK OF GETTING T-BONED BY ONCOMING TRAFFIC ON A MAJOR STREET SUCH AS ROUTE 130 ESPECIALLY LATE AT NIGHT. OBVIOUSLY, THE NEW THROTTLES DO NOT FIX THE PROBLEM. I NO LONGER FEEL SAFE DRIVING THIS CAR AFTER THIS NEAR FATAL INCIDENT. IS FORD GOING TO WAIT UNTIL THERE IS FATALITIES FROM THIS MANUFACTURED MALFUNCTION BEFORE THEY ACT AND RECALL THIS MAKE AND MODEL? *TR
Fuel/propulsion system, Jun 28, 2014
DRIVING ON FWY AT 65 MPH WHEN ENGINE DIES IN MY 10 FUSION! PUSHING GAS PEDAL RESULTED IN NO ACTION RPM GAUGE TO 0 AS I MOVED TO SHOULDER. MY GOD WAS WATCHING OVER ME AS I HAVE NO IDEA HOW I MADE IT TO THE SHOULDER AVOIDING CARS ALL AROUND ME AND NOT CAUSING A WRECK OR GETTING HURT. CAR STARTED UP AFTER 5 MINUTES OF PRAYERS AND DROVE TO DEALER WHO WAS LESS THAN 1 MILE AWAY. CAR DIED AGAIN 200 YARDS FROM DEALERSHIP BUT STARTED UP AND MADE IT TO DEALER. THEY RECOGNIZED THE PROBLEM-THROTTLE BODY ISSUE AND FORD HAD EXTENDED WARRANTY TO 150K ON CAR FOR THIS REASON VIA "CUSTOMER SATISFACTION PROGRAM 13NO3". ISSUE WAS FIXED NEXT DAY, CAR IS FINE NOW. HAD RECEIVED NOTIFICATION FROM FORD INDICATING THAT THE "THROTTLE BODY MAY DEVELOP CONTAMINATION..." THE FACT THAT THE CAR DIED AS I WAS DRIVING ON THE FWY AT FWY SPEEDS AND DID NOT GET HURT OR HURT ANYONE ELSE IS A MIRACLE. FORD RECOGNIZED THE PROBLEM AND CHOSE TO NOT ACT BUT CHOSE TO WAIT UNTIL A MECHANICAL FAILURE OCCURS BEFORE ACTING. I HAVE THIS QUESTION FOR FORD EXECUTIVES, KNOWING THAT THE "THROTTLE BODY MAY BE CONTAMINATED...." WOULD YOU ALLOW YOUR SONS AND/OR DAUGHTERS TO DRIVE A FORD? FORD WILL SPEND MILLIONS OF $'S PROMOTING THEIR VEHICLES INSTEAD OF PROACTIVELY CORRECTING THE THROTTLE BODY ISSUE. MY SON WILL BE 16 NEXT YEAR AND HE WANTS AN F150, MY DAUGHTER WILL BE 16 IN 3 YEARS AND SHE WANTS A MUSTANG. THEY WILL NOT BE DRIVING FORD PRODUCTS. I WILL ENSURE THAT ALL MY FAMILY/FRIENDS/PEERS AND ACQUAINTANCES HEAR OF MY NEAR DEATH EXPERIENCE DRIVING MY FUSION WHILE FORD KNEW THAT THERE MAY BE AN ISSUE AND DID NOT ACT. HERE'S A RECOMMENDATION TO FORD - REMOVE ME FROM YOUR MAIL ADVERTISING LIST AND SAVE SOME $. HERE'S A BETTER RECOMMENDATION PROACTIVELY CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT OR DIES DRIVING A FORD THAT "MAY DEVELOP CONTAMINATION..." *TR
Engine and engine cooling, Power train, Jun 27, 2014
I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 24, 2014
I WAS DRIVING AT A LOW SPEED OF APPROXIMATELY 20-25 MPH BEHIND A LARGE TRUCK. TRUCK PULLED OVER TO LET PEOPLE PASS, AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED AND THE SPEED DROPPED TO 5MPH AND DID NOT RESPOND TO ACCELERATOR PEDAL. AN "ORANGE WRENCH, REPAIR NEEDED" INDICATOR LIGHT WAS ON AS I COASTED OFF ROAD AND TURNED OFF IGNITION. WAITED 10 MINUTES, RESTARTED CAR AND DROVE HOME WITHOUT INCIDENT. THERE WAS ALSO ANOTHER INCIDENT THAT SEEMED INSIGNIFICANT AT THE TIME: ABOUT 2 MONTHS AGO, WHEN ACCELERATING TO GO UP A HILL, THE CAR DID NOT RESPOND AND CRAWLED EXTREMELY SLOW UPHILL, BUT WAS OK WHEN BACK ON FLAT GROUND. RECENTLY RECEIVED LETTER FROM FORD ABOUT A RECALL REPAIR FOR PROBLEM WITH THROTTLE BODY,CAUSING CAR TO LOSE POWER, AND TO BRING IT IN FOR A CALIBRATION UPGRADE. UPGRADE IS TO GIVE SLIGHTLY MORE POWER IF YOU SHOULD HAVE PROBLEM, BUT DOES NOT CORRECT PROBLEM SINCE NOT ALL CARS WILL EXPERIENCE LOSS OF POWER. WENT TO DEALER AFTER I HAD LOST POWER, ASKING FOR REPLACEMENT OF THROTTLE BODY SINCE I HAD AN "INCIDENT" AS DESCRIBED IN RECALL. THEY ONLY DID A CALIBRATION UPGRADE SINCE THEY COULD "NOT DUPLICATE THE PROBLEM" AT REPAIR SHOP.COMPUTER DIAGNOSTICS DID NOT RECORD A PROBLEM WITH THROTTLE BODY. SAID "NO CODES IN PCM. RE-FLASHED PCM, RETURN TO CUSTOMER". THE INCIDENT THAT HAPPENED TO ME WAS REAL, AND POTENTIALLY VERY DANGEROUS. HAD I BEEN OUT ON THE BUSY HIGHWAY, IT COULD HAVE BEEN FATAL. I FEEL THAT IF FORD KNOWS THERE IS A PROBLEM AND REFUSES TO CORRECT IT WHEN A PROBLEM IS REPORTED, THEY ARE BEING NEGLIGENT. I WANTED TO SOMEHOW DOCUMENT WHAT HAPPENED TO ME, SINCE I FEEL THE CAR IS UNSAFE TO DRIVE, AND THIS PROBLEM WILL LIKELY HAPPEN AGAIN.FORD KNOWS ABOUT THE PROBLEM, BUT IF THEY CAN'T TRUST WHAT IS BEING REPORTED BY A CUSTOMER,THE SAFETY OF ANYONE WHO OWNS ONE OF THESE CARS IS BEING COMPROMISED. THIS IS A VERY DANGEROUS ISSUE. *TR
Engine, Jun 23, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE RPMS DECREASED. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Steering, Jun 23, 2014
THE STEERING ISSUE ON THE CAR HAPPENED ONLY TWO WEEKS AFTER I PURCHASED THE VEHICLE. CAR BECAME VERY DIFFICULT TO STEER, THOUGHT PERHAPS FOR SOME REASON THERE WAS NO FLUID IN IT. CAM TO LEARN THAT THIS CAR DOES NOT USE A POWER STEERING PUMP, RATHER IT HAS AN ELECTRIC MOTOR THAT ASSISTS THE STEERING. AFTER DOING SOME SEARCHES, I FOUND OUT THAT SEVERAL PEOPLE HAVE HAD THIS ISSUE. CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN TO HAVE IT CHECKED OUT, CAME TO LEARN THAT THE POWER STEERING RACK HAD TO BE REPLACED TO THE COST OF 1500.00... I AM BESIDE MYSELF AS I JUST BOUGHT THE CAR!!! THIS IS A RECALL ITEM, BASED ON ALL THE REPORTS OF PEOPLE HAVING THIS SAME ISSUE, FORD NEEDS TO STEP UP TO THE PLATE HERE AND REALIZE THEY HAVE A PROBLEM AND BAD DESIGN TO GET THESE COMPONENTS REPLACED OUT ON THESE CARS BEFORE SOMEONE SERIOUSLY GETS INJURED. THE CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS GOES OUT AND IF SOMEONE LIKE AN OLDER PERSON OR YOUNGER INEXPERIENCED DRIVER RUNS INTO THIS SITUATION THE PROBLEM IS GOING TO CAUSE SERIOUS INJURY... THE FAILURE HAPPENS WITHOUT ANY INDICATIONS. FORD RECALL THE PART AND FIX THESE CARS!!! *TR
Steering, Suspension, Electronic stability control (ESC), Jun 22, 2014
I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR
Steering, Jun 21, 2014
WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST STEERING. I RECEIVED A DASH WARNING THAT I HAVE A POWER STEERING ASSIST ISSUE AND IT NEEDS TO BE SERVICED. I LUCKILY MADE IT TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF AND BACK ON AND I APPEARED TO HAVE MY STEERING BACK. I DROVE HOME AND MY HUSBAND FOLLOWED ME TO THE DEALERSHIP. THE DEALERSHIP LOOKED AT IT, PULLED SOME CODES BUT THEY COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD THAT IF IT HAPPENED AGAIN, I WOULD NEED TO "MANHANDLE IT" TO GET IT TO THE SIDE OF THE ROAD AND BRING IT BACK TO THE DEALERSHIP. I HAVE HAD THE SAME ISSUE TWICE TODAY, JUNE 21, 2014. IT IS AS THOUGH MY STEERING WHEEL IS LOCKED; IT IS VERY DIFFICULT TO MANHANDLE A LOCKED STEERING WHEEL. WE RESEARCHED FORD FUSION ISSUES AND THIS STEERING ISSUE SEEMS TO BE QUITE COMMON. STEERING IS PRETTY IMPORTANT: PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT, OR WORSE. *TR
Power train, Jun 20, 2014
GOING 70 MPH ON I-75 AND THE CAR ENGINE SUDDENLY SPUTTERS AND DROPS TO IDLE AT 1000 RPM. GAS PEDAL DID NOT WORK AND IT WAS LIKE THE CAR WENT INTO NEUTRAL ON ITS OWN. AFTER HAVING TO TRY TO GET TO THE SHOULDER WITHOUT GETTING HIT FROM BEHIND, I HAD TO PUT CAR INTO PARK AND RESTART THE IGNITION. THE CAR VIBRATED AND JERKED RIGHT BEFORE COMING TO A COMPLETE STOP. RESTARTING THE CAR CORRECTED THE ISSUE, AT LEAST FOR THE TIME BEING. PRETTY SCARY. *TR
Power train, Vehicle speed control, Engine, Jun 18, 2014
WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR
Visibility, Jun 17, 2014
GOOD DAY, I BOUGHT MY CAR USED BACK IN 2011. I HAVE NEVER HAD ANY ISSUES IN THE 3 YEARS REGARDING THE TINTED WINDOWS. I HAVE NOT HAD ANY WORK DONE ON THEM WHILE I OWNED THE VEHICLE EITHER. LAST WEEK THE SERVICE STATION REJECTED AN INSPECTION STICKER DUE TO THIS ISSUE. MY WINDOWS ARE AT A 27 AND I WAS TOLD THAT SHOULD BE AT A 35. I HAVE BEEN LOOKING AT CARS TODAY WHO'S TINTED WINDOWS DO NOT LOOK ANY DIFFERENT THAN MINE AT ALL. WHY ARE SOME PEOPLE ALLOWED TO GET AWAY WITH SOME THINGS IF ITS THE LAW... AND OTHERS DO NOT? PLEASE ADVISE. UNFAIR TREATMENT! THE LAW IS THE LAW AND I SHOULD NOT HAVE TO TAKE A REJECTION WHEN EVERYONE ELSE IS DRIVING AROUND WITH THE SAME TINT. DID THE LAW RECENTLY CHANGE? THANK YOU FOR YOUR COOPERATION IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jun 16, 2014, crash
TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED WHILE AT A STOP SIGN HE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED HIM TO CRASH INTO THE BACK OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Vehicle speed control, Other or unspecified, Service brakes, Jun 13, 2014, crash
I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS
Fuel system, Gasoline, Jun 12, 2014
IT STARTED OUT THAT WHEN I FILLED UP MY FUEL TANK I WOULD TRY TO START THE VEHICLE AND IT WOULD NOT START, I WOULD HAVE TO TRY SEVERAL TIMES THEN IT WOULD START. IT THEN STARTED SHAKING AND IDLING ROUGH WHEN I CAME TO A STOP. THEN AS I WAS DRIVING ON THE INTERSTATE IT JUST DIED. I WOULD PULL OVER AND START AGAIN THEN WOULD DIE. I HAD TO HAVE IT TOWED TO DEALER AND THEY TOLD ME IT WAS THE VAPOR LOCK THAT WENT BAD WHICH IN TURN CAUSED GAS TO GET INTO MY OIL. THEY ALSO STATED THAT THIS PART CAUSED FUEL TO GET INTO THE VAPOR CANISTER. RESEARCH HAS SHOWED ME THAT SEVERAL FORD FUSION WITH THE CAP LESS FUEL HAS CAUSED SEVERAL PROBLEMS. THEY HAVE SINCE STATED THEY HAVE UPGRADED THE CAP LESS GAS TANK BUT WHAT ABOUT THE 2010. IT ENDED UP COSTING ME 700 FOR BOTH PARTS BUT THE ISSUE THAT CAUSED THE PROBLEM IS STILL THERE. PLEASE HELP..... *TR
Wheels, Jun 12, 2014
TOOK MY FUSION IN FOR OIL CHANGE AND TIRE ROTATION. TECHNICIAN NOTIFIED ME THEY CANNOT ROTATE TIRES WITHOUT DAMAGING LUG NUTS. FORD USED SLEEVED LUG NUTS (CHROME SLEEVE OVER STEEL LUG NUT) SO WHEN THE LUG NUT CORRODES UNDERNEATH THE SLEEVE EITHER FALLS OFF (REDUCING THE DIAMETER OF THE NUT SO THE WRENCH ROUNDS OFF THE LUG NUT) OR IT SWELLS (INCREASING THE DIAMETER OF THE LUG NUT SO THE WRENCH WILL NOT PROPERLY FIT ONTO THE LUG NUT). THIS IS A SERIOUS SAFETY ISSUE. HOW DO YOU PROPERLY ROTATE YOUR TIRES AT THE RECOMMENDED INTERVALS IF THE FACTORY LUG WRENCH WILL NOT FIT THE LUG NUTS? AND IF YOU HAD A FLAT IN A REMOTE AREA HOW COULD YOU CHANGE YOUR TIRE AND DRIVE TO SAFETY? WHEN I CALLED FORD MOTOR CO. THEY TELL ME THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL SO THEY WILL NOT REMEDY THE SITUATION. VERY DISAPPOINTING THAT FORD WOULD PUT THEIR CUSTOMERS AT RISK AND NOT STAND BEHIND THEIR PRODUCT FOR SUCH A BASIC YET CRUCIAL COMPONENT OF THE VEHICLE. *TR
Steering, Power train, Electrical system, Electronic stability control (ESC), Jun 11, 2014
I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 10, 2014
WHEN OUR VEHICLE A 10'FORD FUSION SEL SEDAN STARTED THIS THE VEHICLE WOULD START TO SHAKE AND DIE WHEN THE SPEED WOULD EXCEED FORTY MPH THEN AFTER A COUPLE DAYS OF NOT BEIN ABLE TO DRIVE OVER FORTY MPH THE VEHICLE WOULD NOT GO AT ALL IT WOULD START AND JERK AND DIE TO THE POINT THAT THE VEHICLE COULD NOT BE DRIVEN. *TR
Fuel/propulsion system, Jun 10, 2014
I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME", BUT ON 6/9/2014 I NOTICED A PUDDLE OF SOMETHING IN MY DRIVEWAY. I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I THEN STARTED LOOKING ONLINE TO SEE IF THERE WAS A RECALL FOR THIS, BUT UNFORTUNATELY ONLY THE 2013 MODELS HAVE BEEN RECALLED FOR THIS ISSUE. MY CAR IS NOT A 2013, BUT IT IS A 2010 AND IT APPEARS TO HAVE THE SAME ISSUE THAT THESE CARS HAVE HAD. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER. I HAVE SCHEDULED AN APPOINTMENT WITH A LOCAL DEALER, BUT IT WORRIES ME THAT I HAVE BEEN DRIVING WITH MY LIFE JUST ONE LITTLE SPARK AWAY FROM MY CAR CATCHING ON FIRE. *TR
Power train, Engine, Jun 6, 2014
I NOTICED SEVERAL TIMES THAT THE CAR TENDS TO SHIFT HARD (AUTOMATIC TRANSMISSION). NOW I'VE HAD A PROBLEM WITH THE TRANSMISSION LIGHT COMING ON, THE CAR STALLING, AND STARTS SHIMMYING AND SHAKING. HAD IT BACK TO THE DEALER ON MONDAY AND THEY SAID THEY FIXED IT. HOWEVER, THIS MORNING, I HAD THE SAME INCIDENT OCCUR. IT IS NOW BACK AT THE DEALER TO HAVE IT CHECKED AND HOPEFULLY FIXED WITHOUT ANY COST TO ME. I WILL BE TRADING THIS FORD FOR ANOTHER MAKE OF CAR. I HAD SIMILAR PROBLEMS WHEN I OWNED A FORD EDGE AND TRADED IT IN. I ALSO HAD PROBLEMS WITH THE FORD EDGE MYTOUCH SCREEN GOING OUT ON ME AS WELL. *TR
Fuel system, Gasoline, Power train, Jun 4, 2014
I AM FILING THIS COMPLAINT IN HOPES THAT FORD WILL BE FORCED TO ISSUE A RECALL REGARDING THE DANGEROUS ACCELERATION ISSUE THE FUSIONS ARE HAVING. MY CAR WILL LOSE POWER WHEN DRIVING. I HAVE TO PRESS THE GAS PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO ACCELERATE ONCE I HAVE LOST POWER AND THE CAR JERKS AND SPUTTERS. THE ISSUE BEGAN ON JUNE 3, 2014 AND WORSENED TODAY, JUNE 4, 2014. I DO NOT HAVE ANY CHECK ENGINE LIGHTS OR WRENCHES. I HAVE ONLY TRAVELED BACK ROADS AND HAVE NOT DRIVEN THE CAR AT A HIGH SPEED DUE TO FEAR OF HAVING AN ACCIDENT. I HAVE READ MULTIPLE COMPLAINTS REGARDING A THROTTLE BODY ISSUE. SO, I AM TAKING MY CAR TO A FORD DEALERSHIP ON TOMORROW, JUNE 5TH TO HAVE MY SIMILAR ISSUE DIAGNOSED. I AM CONCERNED BECAUSE THE SERVICE ADVISOR SAID THAT THE EXTENDED WARRANTY WILL ONLY BE FOR AN UPDATE TO MY POWER TRAIN SYSTEM; WHICH IS NOT WHAT I READ IN THE LETTER. I WANT TO HAVE MY THROTTLE BODY REPLACED AND THE POWER TRAIN UPDATE SO TO PREVENT ANY FUTURE AND MORE DANGEROUS FAILURES. I AM ALSO FEARFUL BECAUSE OF THE 'ONE-TIME' REPAIR PROGRAM, I WILL BE OUT OF LUCK AND A BUNCH OF MONEY SHOULD MY THROTTLEBODY FAIL AFTER THE POWER TRAIN UPDATE. *TR
Vehicle speed control, Engine, Jun 1, 2014
I WAS DRIVING AT 50 MPH WHEN THE ENGINE STOPPED WORKING, EVEN AS I FLOORED THE ACCELERATOR. THE LIGHTS, RADIO AND A/C STAYED ON. I HAD TO COAST ACROSS SEVERAL LANES OF AT LEAST 50 MPH TRAFFIC TO THE SHOULDER. AS I TURNED OFF THE ENGINE, THE CAR RUMBLED AND SHUDDERED FOR SEVERAL SECONDS. I WAITED A MINUTE, THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE. FORD COVERED THE PROBLEM UNDER AN "EXTENDED WARRANTY" FOR A THROTTLE BODY PROBLEM, BUT I FEEL THAT MY SAFETY WAS IN JEOPARDY BY NOT FIXING THE PROBLEM BEFORE MY CAR ENGINE SUDDENLY QUIT AT HIGH SPEED. IN THIS AREA, HAVING A CAR SUDDENLY DIVE FROM 50 MPH TO ALMOST NOTHING CAN GET YOU KILLED. THE THROTTLE BODY PROBLEM SHOULD HAVE BEEN COVERED BY A SAFETY RECALL, RATHER THAN WAITING TO SEE WHO SURVIVES THE PROBLEM TO TAKE THE CAR IN FOR SERVICE. *TR
Fuel system, Gasoline, Jun 1, 2014
THE GAS TANK HISSES AND THE CAR BEGINS TO DIE WHEN THE CAR IS SITTING IDOL. THE MANUAL STATES TO SHUT THE CAR OFF AND RELIEVE THE PRESSURE BY PUSHING THE CAP OF WHERE YOU WOULD PUT THE FUEL IN THIS DOES NOT FIX THE ISSUE. WHEN GAS IS PUT INTO THE CAR TO REFILL THE TANK THE CAR DOES NOT START INSTANTLY. THE IGNITION CONT. TO TURN OVER AND IT TAKES SEVERAL TIMES OF TURNING THE KEY TO GET THE CAR TO START. AFTER GAS IS PUT IN THE CAR THE CAR RUNS SLOW THE SERVICE ENGINE LIGHT STAYS ON AND THE CAR CONTINUES TO JERK AND DIE WHEN THE CAR STOPS FOR LIGHTS OR TO TURN. *TR
Engine and engine cooling, Power train, May 30, 2014
WHILE DRIVING ON INTERSTATE, CAR SUDDENLY LOST POWER. CHECK ENGINE LIGHT AND WRENCH CAME ON. TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR ACTED FINE BUT REPEATED THIS PROCESS 5 MORE TIMES ON THE WAY HOME.CAUSING CARS TO ALMOST RUN IN TO THE BACK OF THE CAR. FOUND ON LINE WHERE, FORD WAS EXTENDING A WARRANTY ON 2010 FUSION THROTTLE BODY FOR 150,000 MILES. TOOK THE CAR IN TO THE KEITH HAWTHORNE FORD DEALERSHIP IN BELMONT,NC AND SERVICE MANAGER SAID THIS WAS TRUE IF IT WAS INDEED THE THROTTLE BODY. CALLED BACK LATER TO CHECK AND SAID THAT IT WAS INDEED THE THROTTLE BODY BUT MY CAR EVEN THOUGH ITIS A 2010 FORD FUSION WITH LOW MILES IS NOT COVERED BUT HAD NO REASON WHY. *TR