2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Nov 10, 2022
On my 2010 Ford Fusion Hybrid the ABS module and brake system warning lights all turned on at once at random, and the brakes stopped working properly. The vehicle is not drivable. I see there has been some recalls for this for 2010 non hybrid fusions, but this is a seriously dangerous issue for the hybrids also!
Service brakes, Nov 8, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the brake pedal had to be depressed to the floorboard to stop the vehicle, causing the braking distance to be extended. The vehicle was taken to the local mechanic who indicated that the braking mechanism was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 85,000.
Steering, Nov 6, 2022
While driving there was a alarm sound from the steering consul, then the power steering stoped working. I was in a parking lot so I was moving at a low speed. I was able to get the car into a parking area and stopped. There is a warning message that says power assist steering fault. If I was driving on the highway I hate to think what would have happened. I have had the car towed to a shop for repairs. This car has 95000 miles on it. I feel that there needs to be a recall on this power steering system.
Air bags, Nov 3, 2022
Driver airbag needs to be replaced, per information on NHTSA website. I have not received any correspondence from Ford regarding the recall.
Steering, Electrical system, Oct 28, 2022
Complete electronic power steering system failure. I cannot turn the steering wheel. This is a safety issue. I was fortunate that it happened in my driveway, but reading on line others have had accidents when their steering failed while driving. No warning lamp indicator was illuminated. A Ford dealership has diagnosed the problem, and said the car requires part replacement(s) that will cost me $2,500. This is already a recall on the 2011 and 2012 model years, and should also be on the 2010.
Air bags, Oct 27, 2022
2010 FORD FUSION. CONSUMER WRITES IN REGARD TO DRIVER SIDE AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THAT THE RECALL WAS PERFORMED AND WANTS TO SAY CHEERS TO 5 STAR FORD FOR THEIR SPEEDY REPAIRS.
Service brakes, Oct 20, 2022
RE: From my complaint earlier. I took my car to a mechanic to find out why I was losing my brake fluid. The mechanic said the leak was coming from the ABS Box. ( Hydralic) this was the problem Ford Motor Company had a recall for, Their quick fix DID NOT take care of the problem by switching to DOT 4 brake fluid. I still had some brake issues after I took it in for the recall. When it is raining I still had the issue of my brakes failing or if I hit a bump in the road I had brake failure at times. Ford Motor Company took a cheap way out thinking this would solve the problem. I had to leave the road in the pass causing damage to my 2010 Ford Fusion. Today I am very angry with Ford Motor. They should have replaced Hydraulic brake system in the vehicle instead of playing games with people lives. Ford Dealership told me the part would cost $600. Ford Motor Company should be held accountable for their lack of interest of fixing the recall the correct way.
Service brakes, Oct 20, 2022, crash
After taking my car in for the recall on the Hydraulic system on the brakes which it them for ever to send out the second letter for the repairs. During the waiting period I had to leave the road to keep from hitting someone because of brake failure. I have notify Ford Motor Company of the problem right after they sent the first letter. I had damaged to my car that they refused to help with. They sent me a form to sign that said I would not hold Ford Motor Company responsible or Ford Techs should they damaged the RCM when removing to send to their labs. Which I refused to sign because I did talk to a mechanic that worked Ford motor. He stated that the slight wrong move or bump could damaged the main board and it was an very expensive part. Ford Motor Company resolution to fix the recall problem was to bleed out the DOT 3 brake fluid and replace it with DOT 4. I still have brake issue if I am driving in the rain or hit a bump in the road. Now I am having a problem with brake fluid leaking since they switched the fluid. I am going to have a mechanic check to see were the leak is coming from. We own this car 10 years and was satisfied with the car and kept it when we purchased an SUV. Good motor in the car. After dealing with Ford Motor Company about the accident with my car and the other recalls I regret we did not trade it in, but I would have more regret selling it to someone knowing that it could be a danger to their life as it was mine. Even though the car does have a good motor I will never purchase another Ford or purchase and make of any car from any Ford dealership due to the way Ford Motor Company handle my brake recall that cost me money to have the repairs to my 2010 Ford Fusion.
Service brakes, Oct 20, 2022
The brake system failed while vehicle was in operation on a highway travelling at 65 mph. While not completely nonfunctional, all advanced braking features such as ABS and power brakes were immediately disabled and only pressing the brake pedal completely to the floor would slowly bring the vehicle to a stop. Other drivers around my vehicle as well as myself were in danger, as I was at that time suddenly unable to stop the vehicle normally. If a sudden traffic stop were required or a situation requiring ABS encountered, a collision would have been extremely likely. I brought the vehicle to a service center the same day the issue occured. The dealer confirmed that many fault indicators were actively lit on the dashboard, the brakes were not functioning correctly, and error code "U3000" was stored on the vehicle's onboard computer. After performing extensive diagnostics, the dealer recommended that the ABS/Brake Control Valve Module be replaced. I put an order in for the component (part number BE5Z2C219H) on 01JUN2022 but as of 19OCT2022, the part is still not available due to being waitlisted. I was told that I was number 600+ on the list to receive this ($645.25) part as this exact component is currently part of a large recall that the manufacturer says my vehicle doesn't qualify for. As mentioned, there is a recall for my exact vehicle model, year, and plant of manufacture but I am told that my VIN is not in the range covered by this recall--even though it presents the exact symptoms and it seems that the same component has been determined to be at fault. That recall is: 19S54 - Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems - DOT 3 Brake Fluid and Anti-Lock Brake System Function The vehicle is available for inspection anytime as it has been undrivable now for almost 5 months.
Steering, Oct 18, 2022
The car has lost the electric power steering. According to a Google search, this is a recall problem with the 2010 Ford Fusion.
Service brakes, Oct 18, 2022
Braking failure and lights associated with it are currently on in the dash. Dealer says I need a new ABS Module and HCU. Around $2,000 worth of parts to fix it. This recall was first issued 3 years ago and Ford still has not found a solution apparently.
Steering, Oct 17, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, and the dealer reset the power steering assist error code; however, the failure recurred, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000. The contact stated that the dealer reset the codes but the electric power steering went out again after 2 months.
Steering, Oct 15, 2022
I started my car and my steering wheel would not turn. I had a warning pop up saying it was power steering assist fault. I turnd the car off and started back up and it was fine. I have researched this and I find alot of people have this problem. I dont want to be driving and this goes out. I am 66 years old and this absolutely needs to be a recall on this problem. I could wreck and kill someone or myself.
Service brakes, Hydraulic, Oct 14, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving 10 MPH and depressing the brake pedal, the vehicle failed to stop as needed but was independently decelerating. The contact stated that he depressed the brake pedal twice and then the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 263,904.
Steering, Oct 13, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the power steering warning light was illuminated. The contact turned off and restarted the vehicle; however, the steering wheel seized. The contact was able to unlock the steering wheel with the assistance of an independent mechanic. The vehicle was then taken to another independent mechanic where it was diagnosed that the electric rack and opinion needed to be replaced. The vehicle was repaired, however, the failure recurred. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.
Service brakes, Hydraulic, Oct 5, 2022
The contact owns a 2010 Ford Fusion. The contact stated that Ford Motor Company was recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. As a result, the contact was concerned that the valves could potentially fail on his vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the concern and transferred the contact to the NHTSA Hotline. The contact had not experienced a failure.
Service brakes, Sep 29, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving 45 MPH and attempting to stop the vehicle however, the vehicle failed to stop as needed. The contact depressed the brake pedal extremely hard to stop the vehicle. The vehicle was taken to the dealer and the contact was informed that the ABS valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was 100,000.
Service brakes, Sep 28, 2022
Brake pedal goes to floor with very minimal braking. ABS light and Brake lights come on along with Service Advancetrac. This appears to be the EXACT same issue as 19V90400 (Ford recall 19S54) but Ford Service says vehicle is not part of the recall. RECALL NEEDS TO BE EXPANDED before someone dies! Ford dealer states that Ford Parts has placed a "STOP SALE" order on HCU's to fix the problem.
Vehicle speed control, Sep 26, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle went into Limp Mode and stalled with the check engine warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be properly diagnosed until the warning light was illuminated while diagnosing the vehicle. Additionally, the contact stated that he received a recall notice on the electronic throttle body and was concerned that while driving the vehicle would stall again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Fuel/propulsion system, Sep 24, 2022
Furl tank leaks and seapage. There’s a past recall yet dealer will not fix.
Service brakes, Forward collision avoidance, Sep 21, 2022
On approximately August 25, 2022 I noticed that my brake pedal had to be depressed further than usual, so I took it to a mechanic, who diagnosed hydraulic problems and did considerable repair work. That appeared to resolved the issue, but the problem recurred about September 7. The mechanic then identified a "silent recall" for replacement of a part in the automatic braking system -- # 19V904000. When I scheduled my vehicle for the driver airbag recall work, I was told my particular 2010 Ford Fusion was not eligible for the brake repair, even though my car's symptoms axactly match the description for #19V904000. I paid $450 for the work my mechanic did, but the problem was not resolved; and my Ford dealer says they can't repair it, either.
Air bags, Sep 20, 2022
Ford issued a recall on March 25, 2021 but has provided no remedy. Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall Status: Recall Incomplete, remedy not yet available
Steering, Electrical system, Sep 17, 2022
Abrupt Loss of Power Steering. Faulty Electrical Power Steering. Faulty Electrical Power Steering Assist (EPAS). Faulty Steering Gear Assembly. Dash Lights: SERVICE POWER STEERING NOW SERVICE ADVANCETRAC Issue occurred when turning car off to pump gas, then issue was present when starting car back up. Problem confirmed by Ford Service Center. No warnings prior to issue occurring. Issue occurred unpredictability. Research shows it appears to be a known Ford manufacturing defect with the electrical steering assembly assist parts on these models. 2011 and newer models qualify for a power steering recall, but my 2010 model does not. $2,000-$3,000 repair.
Fuel/propulsion system, Sep 16, 2022
A few years back there was a recall on a fuel system part cause it would emit strong gasoline odor. Same issue has come back. Dealership states that recall was completed and they could not repair the very same issue without charging for it.
Service brakes, Hydraulic, Sep 15, 2022
The contact’s daughter owns a 2010 Ford Fusion. The contact stated that on multiple occasions while his daughter was driving, she depressed the brake pedal attempting to slow the vehicle however, the brakes failed to engage. The contact stated that his daughter had to apply pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.