2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Air, Sep 15, 2022
The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the ABS, parking brake, and traction control warning lights were illuminated. The contact also stated the brake pedal was soft and spongy and the contact had to depress the brake pedal to the floorboard to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the ABS module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.
Service brakes, Sep 15, 2022
After driving the car normally, parking, and leaving the car for about 30 minutes, upon restarting the car, the Service Autotrac, anti-skid, ABS, and brake warning lights illuminated. The brake pedal travels nearly to the floor with no braking. Car had no braking unless I stomped on the pedal which locks up the brakes to stop. No trouble codes in OBD II. Car has 166,000 miles. I looked on You Tube, and this is a COMMON PROBLEM with Ford passenger cars and F-150s.
Power train, Sep 12, 2022
While driving my car 2 Wrench lights appeared on my dashboard. My car suddenly started to slow down and it would not regain speed. I had to find a safe place to pull over. When the traffic cleared I started back on my way home at a very reduced speed. This problem has occurred multiple times but my Ford dealer is unable to fix it. This problem has been addressed in Ford's "Customer Satisfaction Program 13N03 for Non-Hybrid Ford Fusions. Hybrid Ford Fusions have thee same Throttle Body Assembly part that has been replaced by Ford's Customer Satisfaction Program 13N03, so why not include Hybrid Ford Fusions too? (My car has only 61,000 miles.)
Service brakes, Sep 9, 2022
Drove on freeway 33 miles with no issues with brakes. Picked up my son and then going down hill of where we live No Brakes!! All brake faults lit up on dash. Restarted car several times still no brakes. I had to use emergency brakes to stop Aug 29 2022
Service brakes, Sep 9, 2022
While approaching a stop sign I pressed on the brake pedal and the vehicle did not slow down. At the same moment the "Brake System" warning light came on. When I pressed the brake down as hard as I absolutely could, the vehicle finally began to slow ever so slightly, but I still was not able to slow at a reasonable rate for only going 15 miles per hour, and ended up passed the stop sign. Luckily there was no oncoming traffic. After getting my vehicle towed to the nearest Ford service center, they returned with a quote to replace the ABS Module. After doing a quick search on the internet I found that there is a recall for that exact part, for the same year and model of my car, a 2010 Ford Fusion. However, when the Ford service center looks up my VIN, they say that it is not a match for the recall and therefore aren't responsible for the issue.
Wheels, Sep 9, 2022
Swollen or warped lug nuts.
Steering, Sep 5, 2022
Upon starting the car, the power steering system failed and the car went into mechanical steering mode. This is a safety concern because in mechanical steering mode turning the car is significantly more difficult and while it did not lead to an accident for me as I was able to pull over, but if I had had to turn I would be unable to turn as sharply or as quickly and that could have easily led to an accident. This is a commonly known problem, and Ford recalled 2011 and 2012 Ford Fusions for this same problem, which have the same power steering rack as the 2010, but did not include the 2010 Fusion despite knowledge of it being an issue as it does have the same steering rack and ECU. The warning lights do not come on until the system fails, so there is no prior warning.
Air bags, Sep 3, 2022
Ford Recall 21S12 (NHTSA Recall 21V-158) (Driver's Airbag) has no remedy yet. The earlier recall for the passenger side airbag took many years complete. I'm the original owner, and it has been under air bag recalls that seem to not have Ford's attention for several years of my twelve years of ownership. Isn't about time for NHTSA to start applying pressure for Ford to take action? No incident yet, but I really don't want to have one either.
Service brakes, Aug 30, 2022
Spongy brakes. Occasionally the pedal goes to the floor and the vehicle will not stop as it should.
Service brakes, Aug 29, 2022
No symptoms prior to failure. As I was driving, brakes went out. ABS warning lights came on along with other brake malfunction lights. I have to press the pedal down 90% of the way for the brakes to engage at all. It has happened twice now. The first time, the codes were reset and the car worked until the second time. Now the brakes don't work. Mechanic says the ABS Module needs replaced.
Service brakes, Aug 24, 2022
About July 13th 2022, I was driving to town with my children. The car's warning sounded and displayed a mechanic's wrench. Moments later while approaching the intersection a few hundred feet away, I had no foot brakes. I was able to use the hand brake and stop before running the busy cross traffic going 50+ mpg. Had I not reacted as fast I did, there would have been a three-car incident at the intersection threatening all of our lives. Had the car towed to the repair shop and they confirmed that the abs module and brake booster was no longer functioning and needed to be replaced. They were unable to perform that repair, so I then had it taken to a dealership for a second opinion, and they had the same conclusion. Apparently, this is such a problem that the abs module part is backordered with no estimated stocking date. Now I've been out of a car for over a month. Kendal Ford of Marysville Washington recommended repairs. 1. HYBRID BRAKE SYSTEM DIAGNOSIS (EEC TEST, PINPOINT TESTS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 2. REPLACE FAULTY ABS MODULE ASSY (BOTH ELECTRONIC/HYDRAULIC, STUCK VALVES AND UNSTABLE LOGIC VOLTAGE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 3. REPLACE FAULTY BRAKE BOOSTER (INTEGRAL BOOSTER VACUUM CONTROL SOLENOID FAILURE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 4. PERFORM HYBRID BRAKE FLUSH (AFTER HYDRAULIC REPAIRS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail Let me know if you need anything else. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Vehicle speed control, Service brakes, Aug 24, 2022
While driving my 2010 Ford Fusion, on five separate occasions (two times less than a week apart) and over the last five months, while stopping for traffic lights, traffic or pedestrians the brake pedal travelled just inches from the floor and extra effort was needed in attempt to activate the brakes hoping to come to a complete stop. On two jarring instances collision was avoided only by swerving the vehicle to keep from hitting a wayward pedestrian and the other instance was with another vehicle backing out in a mall shopping center. On all five occasions there was an associated amber ABS light on the dash, a sudden drop in brake pressure and severely degraded to no braking power during application. The brake fluid reservoir is appropriately filled with the manufacturer specified DOT 3 brake fluid and there are no leaks in the system whatsoever. I’ve been told at the Ford dealership that my vehicle will not be able to be inspected or seen by appointment for a little over 2 months (late Oct 2022). I’ve contacted Ford’s customer service at 1-866-436-7332 and they stated that my VIN# is not included in the recall: 19S54. It’s apparent that my vehicle is experiencing all of the identical issues which prompted the Ford recall 19S54. Please assist so the Ford Fusion community can resolve this issue before another catastrophic event occurs.
Service brakes, Hydraulic, Aug 24, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH, the brake pedal was depressed several times but failed to respond and went all the way to the floorboard. The contact drove on the side of the road until the vehicle stopped. The vehicle was towed to an independent mechanic where it was diagnosed that the ABS had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,000.
Service brakes, Hydraulic, Aug 23, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while their husband was driving approximately 25 mph, the brake pedal was depressed but it traveled to the floorboard and failed to respond. The driver had to use the emergency brakes in order to stop the vehicle. The contact had taken the vehicle to the dealer who diagnosed the anti-lock brake system had failed. The hydraulic brake control module and abs module needed to be replaced. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, their VIN was not included. The manufacturer was made aware of the failure and referred the contact to call NHTSA. The approximate failure mileage 160,000.
Service brakes, Air, Aug 22, 2022
The contact owns a 2010 Ford Fusion. The contact stated that the front wheel was dragging. In addition, the vehicle was hard to accelerate and the tire sensor was melted. There were no warning lights illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was taken to an independent mechanic where they informed that the valve was stuck, the caliber, brakes, and abs unit were replaced. There was very low pressure in the corner. The pistons failed to open after brakes were applied. The failure mileage was approximately 81,000.
Service brakes, Aug 21, 2022
I own a 2010 FORD FUSION HYBRID. The ABS light, the Brake light, the Service Advancetrac, the Wrench, Etc. all were illuminated when the car on. While attempt to brake the brake pedal was depressed and I have to push hard on the pedal in order to make the car stop. I took the car to The Ford Store Morgan Hill (17045 Condit Rd. Morgan Hill, CA 95037 408-816-2332) and was informed that the failure might related to NHTSA campaign number: 19V904000 (Servive Brakes, Hydraulic). However, the VIN was not included.
Steering, Aug 17, 2022
I was driving down the road at about 25 30 mph and all the sudden the the dash started dinging saying Service advancetrac and power steering failure. I couldn’t do anything but get a tow after that
Steering, Aug 17, 2022
The EAPS or electronic assisted power steering within my Ford as well as many other ford/Lincoln/mercury vehicles have a substantial problem with dying out randomly even in low mileage vehicles. After researching in hopes I can get the work done myself I’m finding that more and more vehicles are having the same problem. And after have a $3300 quote I am now losing substantial resale value because Ford won’t recognize a problem. Around 400,000 fusions have been recalled for this same problem yet mine (and many other vehicles) don’t fall under this.
Service brakes, Aug 17, 2022
The contact owns a 2010 Ford Fusion. The contact stated that when attempting to depress the brake pedal, it would touch the floorboard. The brakes service warning light had illuminated. The contact took the vehicle to a certified mechanic who replaced 2 calibers and the brake pads but the failure persisted. The contact took the vehicle to another certified mechanic who stated that the calibers had blown the brakes on the vehicle due to a lift failing to close causing brake fluid to get inside. The entire ABS system needed to be replaced however the vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
Steering, Aug 15, 2022
Loss of power steering at low speed without warning. OBD messages - Service Power Steering Now and Advancetrac Failure. Was not inspected by dealer. Took to an independent shop and am in the process of having rack and pinion replaced. No incident of injury, police report or other. No advance warnings.
Service brakes, Air, Aug 15, 2022
The contact owns a 2010 Ford Fusion Sport. The contact stated while driving at slow speeds, the brake pedal was applied but was soft and depressed to the floorboard. The vehicle was slow to stop when the brake pedal was applied. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the rotors were warped. The vehicle was repaired however the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The contact stated the failure was to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic)The failure mileage was approximately 55,000.
Service brakes, Hydraulic, Aug 15, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately at 35 MPH, the front passenger brake caliper froze and stopped the front passenger tire. The tire locked up and nearly caused a loss of vehicle control. The contact stated that the brake pedal had to be depressed to the floorboard after the brake had failed. The contact stated that the brake failure was a re-occurring failure. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and the vehicle was diagnosed and determined that the Hydraulic Control Unit (HCU) needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 133,283.
Steering, Electrical system, Aug 13, 2022
Driving down the highway and the electric steering went out and about crashed due to not being able to turn.
Service brakes, Aug 11, 2022
On occasion, the brake pedal goes to the floor and car does not stop. Red triangle warning light comes on. Parking brake is needed to stop car. I have taken it to ford dealer, and problem was not repeated during their test drive.
Service brakes, Aug 11, 2022
Brakes are exhibiting issues with long brake pedal travel and sponginess. This has started within the last few weeks where it is off and on but is continuous now. The dealer has the vehicle and diagnosed it as an issue with the HCU or ABS system. My mom was driving it and had difficulty stopping the vehicle due to long brake pedal travel. I saw there was a previous recall 19S54 on the same year model that was produced at the same plant. However Ford will not fix it since the production date was two months after the original affected date. The campaign ended with vehicles produced up to July. Hers was produced in September. Since the dates were not the same they would not cover it even if it was the exact same issue on the recall.