2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel system, Gasoline, Power train, Electrical system, Nov 27, 2013
DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR
Vehicle speed control, Engine, Nov 27, 2013
DRIVER WAS DRIVING VEHICLE HOME FROM WORK WHEN THE ACCELERATION STOPPED WORKING WHILE SHE WAS DRIVING. DRIVER STATED THAT SHE HEARD A CLUNKING NOISE WHEN THE ACCELERATION STOPPED WORKING THAT SOUNDED ALMOST LIKE THE VEHICLE WAS RUNNING OUT OF GAS, ONLY THE TANK WAS FULL AT THE TIME. VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Nov 26, 2013
GOING DOWN 4 LANE ROAD AT 45-50 MPH. VEHICLE LOST POWER & IDLE ABILITY. SHUT IT OFF & AFTER A FEW MINUTES, IT STARTED UP AGAIN BUT CONTINUED TO REPEAT THIS MALFUNCTION SEVERAL TIMES. DEALER CHECKED CODES & REPLACED ELECTRONIC THROTTLE BODY CONTROL & EMISSIONS PURGE VALVE. INFORMED THAT THIS WAS COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. *TR
Vehicle speed control, Nov 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Power train, Nov 26, 2013
THIS IS APPROXIMATELY THE 6TH TIME THIS HAS OCCURRED WITH THIS VEHICLE WITH NO RESOLUTION FROM FORD. WHILE DRIVING, THE RPMS WILL RANDOMLY DIP DRIVE, THE ENGINE AND OIL LIGHTS COME ON, AND THE CAR SHUTS DOWN EITHER TO AN IDLE, STALL, OR COMPLETELY DOWN. IT WILL TURN BACK ON WITH NO ISSUES AFTER POWERING DOWN THE VEHICLE AND HAS NO LIGHTS ON UPON RESTART. THE PROBLEM WITH THIS IS THAT IT IS INTERMITTENT AND THE CODES ARE NOT BEING SAVED TO THE UNIT PER FORD. BECAUSE OF THIS, THEY STATE THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE IT CANNOT BE FIXED. THIS CREATES A TREMENDOUS SAFETY HAZARD AS THE VEHICLE INTERMITTENTLY SHUT DOWNS IN THE MIDDLE OF DRIVING WITH NO WARNING AND CAN CAUSE SERIOUS INJURY OR ACCIDENTS. THIS HAS BEEN OCCURRING ON AND OFF NOW FOR MONTHS IN WHICH I HAVE HAD TO BE AT THE DEALERSHIP FOR THE SAME ISSUE ALMOST MONTHLY AND STILL GET NO RESOLUTION. IN ADDITION, THIS APPEARS TO OCCUR IN MOST VEHICLES COMING NEAR THEIR 60K MILE WARRANTY EXPIRATION IN WHICH FORD WILL NOT COVER THE ISSUE IF IT REPLICATES AFTER THIS TIME. *TR
Vehicle speed control, Fuel/propulsion system, Nov 25, 2013
THE PROBLEM I AM ABOUT TO DESCRIBE HAS HAPPENED TWICE WITHIN 5 DAYS. TRAVELING DOWN THE INTERSTATE SUDDEN LOSS OF POWER WITH NO RESPONSE FROM THE THROTTLE. YELLOW WRENCH LIGHT CAME ON RPM'S WENT TO 1000 EACH TIME. AFTER PULLING OVER AND SHUTTING THE CAR OFF AND THEN RESTARTING THE ENGINE BOUNCED AND COUGHED AND THEN RAN NORMAL WITH NO YELLOW WRENCH. I HAVE CALLED FORD AND WILL HAVE THE PROBLEM TAKEN CARE OF TOMORROW. HOW COME THEY ALL KNOW IT'S A THROTTLE BODY PROBLEM BUT FORD IS NOT ADDRESSING THE SAFETY ISSUE WITH CUSTOMERS. IT IS ALL OVER THE INTERNET AN OBVIOUS KNOWN PROBLEM. TOYOTA GOT KILLED FOR SUDDEN ACCELERATION BUT FORD DOES NOTHING FOR SUDDEN LOSS OF POWER. *TR
Power train, Vehicle speed control, Engine, Nov 25, 2013
SATURDAY AFTERNOON ON 11/23/13 WE WERE DRIVING 57 MPH WHEN THE CAR BUCKLED AND THE LITTLE WRENCH CAME ON. WE WERE BARELY ABLE TO GET OFF SIDE OF THE ROAD SINCE THERE WAS A DITCH BESIDE US AND WE WERE ON A STATE ROUTE SO THERE WERE CARS COMING TOWARDS US AND VEHICLES BEHIND US. WE WAITED A FEW MINUTES STARTED THE CAR AND HEADED ON OUR WAY. LATER ON THAT SAME DAY AROUND 10PM THE CAR DID THE SAME THING AND WE HAD NO POWER WHILE TRYING TO ACCELERATE IN THE MIDDLE OF THE NIGHT AND THE LITTLE WRENCH COMES ON. THIS TIME THERE WAS LESS TRAFFIC AT NIGHT SO WE WERE ABLE TO SOMEWHAT GET OFF THE ROAD. AGAIN WE SAT THERE FOR AWHILE, STARTED IT BACK UP AND HEADED STRAIGHT BACK TO OUR HOUSE. SINCE WE KNOW WHAT THE PROBLEM IS ALREADY DUE TO MY WIFE HAVING THE SAME MAKE, MODEL, YEAR OF THE CAR AND HER OWN MOTHER HAVING TO REPLACE THE SAME THING. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. WE ARE ABLE TO CALL THE SAME DEALERSHIP THAT MY CAR WAS ORIGINALLY PURCHASED FROM THE SAME PLACE WHERE MY WIFE GOT HER CAR FROM AND GET THE PART NEEDED. MY WIFE'S STORY WITH HER CAR IS A BIT MORE INTENSE WHILE I WAS DRIVING ON THE HIGHWAY OF 70 MPH THE CAR BUCKLED AND LOST ALL POWER AND CARS WERE FLYING BY ALMOST NOT ALLOWING ME TO GET OFF THE SIDE OF THE ROAD. ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. IF THEY REALLY WANT ME TO BE A HAPPY FORD CUSTOMER I WOULD HOPE THEY WOULD RECALL THIS KNOWING PEOPLES LIVES AND SAFETY ARE AT RISK WHEN THE CAR LOSES ALL CONTROL WHILE DRIVING. ONLY TIME WILL TELL IF I HAVE TO COME BACK AND VOICE ANOTHER COMPLAINT. I COME FROM A FAMILY OF FORD OWNERS AND I'M THINKING IT WILL STOP WITH US. *TR
Power train, Nov 24, 2013
I WAS DRIVING AT 35 MPH ALL OF A SUDDEN MY WRENCH ICON CAME ON AND LOST ACCELERATION. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND THE CAR STARTED TO SHAKE AND WANTED TO STALL. I SHUT OFF THE CAR FOR A MIN AND STARTED IT BACK UP. IT HESITATED BUT IT DID FINALLY START UP. I DROVE 2 MILES AND IT DID IT AGAIN. SINCE THEN THIS HAPPENS FREQUENTLY WITHOUT ANY WARNING AND AT VARIED SPEEDS. THIS PROBLEM HAS HAPPENED A FEW TIMES ON THE HIGHWAY AND MY CHILDREN AND MYSELF ALMOST GOT REAR ENDED. MY ENGINE LIGHT CAME ON I HAD IT TESTED AND THE CODE WAS P2111 TAC STUCK OPEN. THE PROBLEM IS THE THROTTLE BODY. THIS PROBLEM IS VERY SERIOUS AND DANGEROUS. *TR
Power train, Nov 23, 2013
THE VEHICLE LOST POWER AND BEGAN TO SHAKE AND A WRENCH LIGHT CAME ON THE DASH. I SHUT THE VEHICLE OFF AND RESTARTED, AT THAT POINT IT WAS OK. MANY OTHER COMPLAINTS MADE IN FORUMS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM MY RESEARCH ONLINE, EVERYONE THAT HAS HAD THERE VEHICLE CHECKED STATED IT WAS A THROTTLE BODY ISSUE. *TR
Power train, Engine, Nov 23, 2013
I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO BY NOVEMBER 2013 THE WARRANTY WAS UP BY 10 MONTHS. ( 3 YEAR OR 36,000 MILES). I PAID THE AMOUNT $285.36 IN FULL ON NOVEMBER 02, 2013. REGARDING FORD, WHY ARE THEY IGNORING TO ACKNOWLEDGE THIS AS A SAFETY ISSUE ? IF I HAD A TRACTOR TRAILER BEHIND ME GOING 65 MPH AND MY CAR LOST ALL POWER WITH NO BRAKE LIGHTS? THERE COULD HAVE HAD BEEN A VERY DIFFERENT OUTCOME. *TR
Steering, Nov 21, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.
Fuel system, Gasoline, Air bags, Vehicle speed control, Engine, Nov 21, 2013
DURING THE MONTH OF SEPTEMBER, MY CAR BEGAN SUDDENLY SHUTTING OFF WHILE I WAS DRIVING. THIS HAPPENED MULTIPLE TIMES ON THE HIGHWAY AND SURFACE ROADS. I WOULD PULL OVER, TURN THE CAR OFF AND WAIT A FEW MINUTES. THE CAR WOULD WORK FINE AFTERWARDS. I FIRST HAD THE BATTERY CHECKED WHICH REVEALED A BAD BATTERY, I HAD IT REPLACED. THE CAR CONTINUED TO HAVE SYMPTOMS AFTER THE NEW BATTERY WAS INSTALLED. I ALSO NOTICED THE STALLING HAPPENED MORE WHEN I FILLED THE GAS TANK COMPLETELY. I FINALLY TOOK THE CAR BACK TO THE PLACE I PURCHASED IT FOR DIAGNOSTICS. I DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE. I WAS TOLD BY A TECH THAT THE MANUFACTURER HAD ASSEMBLED NEW THROTTLE BODIES TO REPLACE THE ORIGINALS AS THE ORIGINAL THROTTLE BODY DID NOT WORK PROPERLY. APPARENTLY, THE INTAKE WAS NOT OPENING/CLOSING PROPERLY THEREFORE THE ENGINE WAS NOT GETTING ENOUGH GAS AT TIMES. THE SHOP WAS ABLE TO PULL CODES FROM THE PREVIOUS STALL EVENTS, P2111 & P2112. THEY REPLACED THE THROTTLE BODY ASSEMBLY, ~ $300.00. I SEE MANY COMPLAINTS REGARDING THIS ISSUE AND EXPECT/HOPE A RECALL WILL BE ISSUED IN THE NEAR FUTURE. AS A SIDE NOTE, MY ABS LIGHT WAS ON AS WELL. THERE WAS A KNOWN RECALL ON THE DRIVER'S SIDE AIR BAG ASSEMBLY, SHORTED TO GROUND. FORD REPLACED THE AIR BAG ASSEMBLY AT NO CHARGE. I HOPE THIS INFORMATION IS HELPFUL. *TR
Vehicle speed control, Nov 20, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/07/14*LJ UPDATED 01/09/14
Vehicle speed control, Engine, Nov 19, 2013
CAR STALLED ON HIGHWAY- HAD TO PULL OVER TO SHOULDER AND RESTART AUTO RAN FOR AT ABOUT 5 MPH- DID NOT REACT TO ACCELERATOR. *TR
Steering, Nov 17, 2013
STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Nov 17, 2013
THE CAR STARTED TO RUN ROUGH, THE ENGINE LIGHT WENT ON, THERE WAS NO RESPONSE TO THE GAS PEDAL. I HAD ENOUGH SPEED TO MOVE TO THE SHOULDER. I TURNED OFF THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF. I HAPPENED TWO MORE TIMES IN THE LAST THREE MILES TO MY HOUSE. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Nov 17, 2013
I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR
Power train, Nov 16, 2013
ONLY HAD MY 2010 FORD FUSION FOR 2 WEEKS WHEN I HAD MY FIRST INCIDENT. I WAS MAKING A TURN ON TO ANOTHER STREET AND UPON ACCELERATING IT JERKED AND LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO BE CLOSE ENOUGH TO THE SIDE OF THE ROAD TO TURN THE IGNITION OFF AND THEN RESTART IT, AND IT SEEMED TO BE OK . UNFORTUNATELY THEIR HAS BEEN SEVERAL OTHER INCIDENCES IN THE LAST 2 MONTHS THAT I SEE A PATTERN OF THIS HAPPENING AFTER I HAVE BEEN DRIVING ESPECIALLY IN STOP AND GO TRAFFIC AND TRY TO ACCELERATE FROM A STOP THAT IT JERKS AND UNLESS I LET OF THE GAS A LITTLE IT WILL STALL OR IF I AM ON THE FREEWAY I CANNOT MAKE ANY QUICK LANE CHANGES FOR FEAR THE IT WILL GIVE OUT ON ME IN THE MIDDLE OF TRAFFIC CAUSING AN ACCIDENT. I AM VERY NERVOUS ABOUT DRIVING THIS CAR AND DON'T DRIVE IT ANY MORE THAN I HAVE TOO, UNTIL I CAN AFFORD TO GET IT FIXED. AFTER SEEING OTHERS COMPLAINING ABOUT THE SAME THING I HOPE THEIR IS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED. A DEFINITE SAFETY ISSUE! *TR
Power train, Engine, Nov 15, 2013
THE FUSION WILL STALL AT HIGHWAY SPEED. WHEN DRIVING THE "WRENCH" LIGHT WILL COME ON AND THE GAS PEDAL BECOMES USELESS AND IT IS LEFT TO COAST DOWN THE ROAD. THE ONLY THING YOU CAN DO IS PULL OVER, IF POSSIBLE AND PUT IT IN PARK AND SHUT IT OFF. THEN THE CAR SHAKES LIKE CRAZY LIKE THE ENGINE WILL EXPLODE IF YOU DON'T SHUT IF OFF FAST ENOUGH. THERE ENTIRE TIME THE TACHOMETER IS BOUNCING UP AND DOWN AND GAS PEDAL IS USELESS. PUTTING IT IN PARK DOES NOT FIX THE PROBLEM. YOU HAVE TO SHUT DOWN THE CAR. ONCE SHUT OFF, YOU CAN WAIT A FEW SECONDS AND RESTART THE CAR. THIS WILL USUALLY START DECENT BUT SOMETIMES WILL BE HARD TO START. THEN IT WILL DRIVE NORMAL. THIS HAS HAPPENED MULTIPLE TIMES AND 2 X TODAY WHILE ON THE INTERSTATE. THERE IS NO CHUGGING OR WARNING, IT WILL JUST STOP LETTING YOU USE THE GAS PEDAL AND STARTS SHAKING VIOLENTLY. I FOUND OUT IT IS A PROBLEM WITH THE THROTTLE BODY. THIS IS EXPENSIVE TO FIX AND DANGEROUS IF YOU DON'T AS YOU CAN NOT ALWAYS SIMPLY PULL TO THE SIDE AND RESTART YOUR CAR. NOT SAFE FOR ME OR MY PREGNANT WIFE. FIX THE PROBLEM FORD. *TR
Vehicle speed control, Engine, Nov 15, 2013
OWNER WAS DRIVING A 2010 FORD FUSION ON A MULTI-LANE HIGHWAY IN STOP AND GO TRAFFIC APPROACHING A TWO LANE TUNNEL ON FRIDAY, NOVEMBER 1, 2013. VEHICLE WAS NON-RESPONSIVE WHEN PRESSURING THE ACCELERATOR, SO HAD TO PULL OVER ONTO SHOULDER OF HIGHWAY. EVEN AFTER TURNING THE CAR OFF AND THEN RESTARTING THE IGNITION, CAR WOULD NOT MOVE WHEN PRESSING THE ACCELERATOR, ALTHOUGH IT BEGAN TO SHAKE. THE DASHBOARD LIGHT DISPLAYED AS WRENCH ICON, WHICH ACCORDING TO THE OWNER'S MANUAL MEANT A POTENTIAL TRANSMISSION PROBLEM. AAA TOWED CAR TO RESIDENTIAL NEIGHBORHOOD. THE NEXT MORNING, SATURDAY NOVEMBER 2, A THIRD PARTY TOWING COMPANY HIRED BY FORD ROADSIDE ASSISTANCE ARRIVED TO TOW VEHICLE TO THE NEAREST FORD DEALERSHIP. THE TOW TRUCK URGED DRIVER TO DRIVE THE CAR TO DEALERSHIP, AND FOLLOWED BEHIND. AFTER ABOUT 2 MILES OF DRIVING ON RESIDENTIAL SURFACE STREETS, CAR BECAME NONRESPONSIVE TO ACCELERATOR WHILE DRIVING AROUND 10 MI/HR. THE TOW TRUCK DRIVER TOWED THE VEHICLE THE REMAINING DISTANCE TO FORD DEALERSHIP IN COLMA, CALIFORNIA. AFTER WAITING FOR AN HR, DEALER MECHANIC REPORTED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, AND ADVISED THAT THE POWERTRAIN WARRANTY WAS INAPPLICABLE DESPITE VEHICLE BEING WITHIN THE 5 YR / 60,000 MI WINDOW. THE FORD DEALERSHIP PERFORMED THE REPAIR AND COLLECTED PAYMENT THE SAME DAY. AFTER RETURNING HOME WITH THE VEHICLE, I DISCOVERED THAT PG 19 OF THE 2010 FORD OWNER'S MANUAL SHOWED THAT THE THROTTLE BODY WAS A COVERED PART THAT FORD SHOULD HAVE REPLACED AT NO CHARGE AS AN EMISSIONS-RELATED COMPONENT SO LONG AS THE VEHICLE WAS WITHIN 8 YRS / 80,000 MI. FORD CUSTOMER SERVICE AGREED THAT PG 19 SHOWED THAT THIS PART SHOULD HAVE BEEN COVERED UNDER WARRANTY. HOWEVER, THEY ADVISED THAT THEIR INTERNAL FORD COMPUTER DATABASE INDICATED THAT THIS PART WAS ONLY COVERED FOR HYBRID VEHICLES DESPITE THE WRITTEN MANUAL MAKING NO SUCH DISTINCTION. *TR
Vehicle speed control, Nov 15, 2013
I WAS ABOUT TO DRIVE ONTO TO THE MAIN HIGHWAY AND ALL OF THE SUDDEN MY CAR STARTED SHAKING VIOLENTLY, DROPPED SPEED TO LESS THAN 10MPH, NO RESPONSE FROM ACCELERATOR, CAR WOULD NOT GO. I WAS TERRIFIED BECAUSE IT WAS LATE AT NIGHT AND BEING A FEMALE ALONE AT NIGHT WITH A CAR ACTING UP IS NOT COMFORTABLE. I PULLED OVER AFTER ALMOST BEING HIT AFTER THE DRASTIC DECELERATION, I TURNED THE CAR OFF AND WAITED A FEW MOMENTS AND RESTARTED IT. IT DROVE FINE ABOUT 2 MINUTES BEFORE HAVING THE SAME ISSUE, I WAS TRYING TO JUST GET HOME. THIS HAPPENED 4 MORE TIMES BEFORE I REACHED MY HOME WHICH WAS 10 MINUTES AWAY. I WAS ON MY WAY TO PICK UP MY CHILD AND AM THANKFUL THAT HE WAS NOT IN THE CAR AT THIS TIME. IS IT GONNA TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD RECALLS ALL AFFECTED VEHICLES AND FIXES THE ISSUE. I HAVE ALWAYS BEEN A DIE HARD FORD SUPPORTER DRIVING NO OTHER MANUFACTURER BUT AFTER THE SAFETY OF MY FAMILY BEING PUT IN JEOPARDY I AM SERIOUSLY CONSIDERING ANOTHER MANUFACTURER AND MOVE ON FROM FORD. THE ISSUE IS DETERMINED TO BE THE THROTTLE BODY. *TR
Power train, Engine, Nov 15, 2013
NOV 14, 2013 - BURLESON, TX - POWER TRAIN I HAD ALMOST THE EXACT SAME ISSUE AS THE PERSON WHO POSTED ON 11/14 FROM BURLESON, TX. WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON AND THE CAR SEEMED TO GO INTO NEUTRAL AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT IT DIDN'T HELP. I TURNED ON MY FLASHERS AND DID MANAGE TO PULL INTO A NEARBY HOTEL PARKING LOT. SHIFTING IT INTO MANUAL, 2ND GEAR, AS I WAS DOING THIS SEEMED TO PROVIDE A LITTLE POWER. I SHUT OFF THE CAR AND SAT FOR A COUPLE OF MINUTES. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, THEN REPEATED THE ISSUE AFTER I MADE ANOTHER STOP ON THE WAY HOME ABOUT 10 MINUTES LATER. I HAVE SCHEDULED IT FOR SERVICE FOR MONDAY, 11/18 SO I DON'T YET HAVE THE DEALER DIAGNOSIS, BUT GIVEN THE NUMBER OF SIMILAR ISSUES I'M SEEING ON THIS SITE, I WANTED TO GET MY INCIDENT IN AS WELL AS IT APPEARS THAT THIS MAY BE A RECALL ISSUE, SO MY COMPLAINT VERY MUCH MIRRORS THE ONE FROM BURLESON, TX, WHERE HE OR SHE FOUND 10'S OF THOUSANDS OF 2010 FORD FUSION OWNERS FACING OR HAVING FACED THIS SAME ISSUE. *TR
Electrical system, Vehicle speed control, Nov 15, 2013
WHILE TRYING TO ACCELERATE FOR A GREEN LIGHT THE CAR BEGAN TO VIBRATE AND WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO MOVE TO A SAFE PLACE AT IDLE ONLY SPEED. THE CAR WAS TOWED TO A FORD DEALER WHO TOLD ME THAT THE CAR COULD NOT BE LOOKED AT UNTIL MONDAY. THE CAR IS UNDER A FORD EXTENDED WARRANTY. I WAS TOLD BY THE FORD WARRANTY PROGRAM, BY PHONE, THAT I COULD RENT A CAR AND THE COST WOULD BE COVERED FOR THREE DAYS UNDER THE FORD INSURANCE PROGRAM. I WAS BILLED FOR $359.24 FOR REPLACING A THROTTLE BODY AND MOTOR ASY WHICH WAS NOT COVERED BY THE EXTENDED FORD WARRANTY AND THEREFORE THE RENTAL WAS NOT COVERED EITHER. THIS INCLUDED $119.95 FOR A PIN POINTS TEST WHICH WAS COMPLETELY UNNECESSARY SINCE FORD HAS HAD TO REPLACE THOUSANDS OF THESE PARTS AND FORD HAS SENT BULLETINS TO FORD DEALERS ABOUT THIS PROBLEM. *TR
Power train, Nov 14, 2013
WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON. THE CAR SEEMED TO GO INTO A NEUTRAL DROP AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT THERE WAS NO USE. I HAD TO TURN ON MY FLASHERS AND PULL OVER TO THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND IT SHOOK FOR A FEW SECONDS. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, AND THEN REPEATED THE ISSUE. I TOOK MY CAR IN TO FORD TODAY, TO FIX THE ISSUE. I WAS CALLED 6 HOURS LATER AND TOLD THAT THE "THROTTLE BODY" NEEDED REPLACING. AFTER RESEARCHING THIS ONLINE, IT APPEARS THAT THERE ARE 10'S OF THOUSANDS OF FORD FUSION OWNERS (SAME YEAR, SAME MODEL) FACING OR HAD FACED THIS SAME ISSUE. I CALLED FORD, TO SEE IF THERE WAS A RECALL ISSUED. THE CUSTOMER SERVICE REP SAID THAT THERE WAS NOT ENOUGH EVIDENCE TO MERIT A RECALL. THIS IS A SAFETY ISSUE IF I HAD BEEN ON THE FREEWAY OR A ROAD WITH NO SHOULDER, I WOULD HAVE BEEN REAR-ENDED FOR SURE. THIS MAKES ME QUESTION FORD'S COMMITMENT TO QUALITY AND SAFETY WITH THEIR PRODUCTS. *TR
Vehicle speed control, Other or unspecified, Engine, Nov 13, 2013
THE FIRST TIME THE INCIDENT OCCURRED I WAS RIDING DOWN THE INTERSTATE AND JUST OUT OF NO WHERE THE CAR CUTS OFF WITHOUT WARNING....IN THE MIDDLE OF TRAFFIC!!! THE ORANGE WRENCH LIGHT CAME ON AND THEN THE ENGINE LIGHT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND RESTART THE CAR. I WAS ABLE TO GET A DIAGNOSTIC TEST DONE AT OREILYS AND THE CODE P1121 (OR SOMETHING LIKE THAT) INDICATED THAT THE THROTTLE CONTROL WAS STUCK OPEN. I WAS ABLE TO DRIVE THE CAR ON WITHOUT INCIDENT. IT HAS CUT OFF SEVERAL TIMES SINCE THEN WITHOUT WARNING, BUT I CONTINUE TO DRIVE BECAUSE THIS IS MY ONLY FORM OF TRANSPORTATION. IT IS TOTALLY UNPREDICTABLE AND DANGEROUS!!! AFTER TALKING TO OTHER FORD OWNERS AND DOING MY RESEARCH ONLINE I SEE THIS IS NOT AN ISOLATED PROBLEM. THIS IS UNSAFE AND THE PART SHOULD BE RECALLED!!!! I HAVE CONTINUED TO DRIVE AND MAKE SURE THAT I AM VERY CAUTIOUS AND I TRY NOT TO GO OVER 60MPH, BUT AFTER IT HAPPENED AGAIN YESTERDAY IN A VERY COMPROMISING SCENARIO... I'M GOING TO HAVE TO BUCKLE DOWN AND GET IT FIXED.$$$$$$$$$$ I WILL NEVER BUY A FORD AGAIN! *LN