2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Vehicle speed control, Engine, Nov 13, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE PERFORMED NORMALLY ONCE RESTARTED BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT SHE HAD AN ISSUE WITH THE VEHICLE JERKING AND FAILING TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Vehicle speed control, Nov 12, 2013
1ST EVENT-WHEN I ACCELERATED AT A RED LIGHT THE CAR SHUTTERED AND BARELY MOVED. LUCKILY NO COLLISION. ALL OF THE WARNING LIGHTS CAME ON. I TURNED THE ENGINE OFF. THEN I RESTARTED WITH NO WARNING LIGHTS SHOWING AND DROVE HOME. 2ND EVENT--IN HEAVY TRAFFIC, I ACCELERATED AND AGAIN IT SHUTTERED AND STOPPED MOVING. ALL OF THE WARNING LIGHTS CAME ON. I TURNED OFF THE ENGINE WHICH CAUSED A BACKUP AND FORTUNATELY NO ACCIDENT! I RESTARTED THE ENGINE AND THE SERVICE ENGINE LIGHT CAME ON. WORRIED THAT SOMETHING MIGHT HAPPEN, I DROVE IT TO THE FORD DEALERSHIP. THE CAR WAS TEN DAYS OUT OF WARRANTY. I WAS WITHOUT A CAR OVERNIGHT. THEY REPLACED THE THROTTLE BODY ASSEMBLY ($185.03) WITH LABOR COSTS AT $142.43. *TR
Steering, Nov 12, 2013
I WAS DRIVING AT APPROXIMATELY 40MPH WHEN A "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGE CAME UP. AT THIS POINT, IT BECAME DIFFICULT TO STEER. I THEN PARKED MY VEHICLE, TURNED THE CAR OFF, AND BACK ON. THE MESSAGE WAS STILL THERE. I TOOK IT TO THE DEALERSHIP AND THEY MENTIONED THE POWER STEERING RACK NEEDED TO BE REPLACED. THE COST (PARTS AND LABOR) IS $1,830.73. THIS AN ABSURD COST THAT I HAVE TO INCUR BECAUSE I NOTICED MANY PEOPLE HAVE EXPERIENCED SOMETHING FAMILIAR. IN MANY CASES, IT SEEMS AS THOUGH THE SERVICE MESSAGE WENT AWAY WHEN THE CAR WAS RESTARTED MAKING IT SEEM LIKE A SENSOR ISSUE; HOWEVER, IN MY CASE, I'M BEING TOLD THAT THE RACK NEEDS TO BE REPLACED. *TR
Steering, Nov 12, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Power train, Nov 11, 2013
INSTANCE #3 (IN 2 DAYS). AFTER I LEFT THE BREAKFAST PLACE (SEE INSTANCE #2), I DRIVE ABOUT A MILE AND IT STARTED SHAKING AGAIN AND WOULD NOT GO. I TURNED IT OFF AND RESTARTED. THIS WAS AT A LIGHT THAT JUST TURNED GREEN IN HEAVY ATLANTA MORNING TRAFFIC BTW. ~~I DRIVE IT TO THE DEALERSHIP AND EXPLAINED WHAT IT WAS DOING. INTERESTING THING IS THE SERVICE WRITER SAID HE WAS PRETTY SURE HE KNEW WHAT IT WAS AND SAID THROTTLE BODY BUT COULD BE THE ENGINE. ~~ HE SAID HE THOUGHT IT WAS UNDER WARRANTY BUT I GOT A CALL LATER SAYING, SORRY, NO THE THROTTLE BODY IS NOT COVERED UNDER WARRANTY. I DID AN INTERNET SEARCH AND FOUND CARCOMPLAINTS.COM WITH FIVE OTHER OWNERS OF THIS MADE, YEAR AND MODEL THAT HAD THIS SAME EXACT PROBLEM IN 2013. ADD TO THIS THE SERVICE WRITER AT THE DEALERSHIP KNEW WHAT THE PROBLEM WAS JUST BY MY INITIAL DESCRIPTION. WHY IS THIS NOT A RECALL? A CAR SUDDENLY LOOSING ALL PROPULSION IS A DANGER TO THE DRIVER AND OTHERS. *TR
Vehicle speed control, Nov 11, 2013
INSTANCE #2 (IN 2 DAYS). UNRESPONSIVE ACCELERATOR PEDAL. I WENT OUT TO MY CAR IN THE MORNING TO GO TO WORK. STARTED IT UP, BACKED OUT AND WENT ABOUT 20 FEET AND THE CAR STARTED SPUTTERING HARD WITH THE WRENCH LIGHTING UP JUST LIKE THE DAY BEFORE. I STOPPED AND SHUT THE CAR OFF. RESTARTED THE CAR AND NOTICED WHEN IT WAS TURNING OVER IT DID IT A LOT LONGER THAN USUAL, ALMOST LIKE IT WAS STUCK OR SOMETHING. I DROVE IT ABOUT 1 MILE TO A BREAKFAST PLACE WITH NO PROBLEMS, SHUT IF OFF AND WENT IN. (NOTE - THERE IS AN INSTANCE #3 RIGHT AFTER THIS ). *TR
Vehicle speed control, Nov 11, 2013
INSTANCE #1. UNRESPONSIVE GAS PEDAL. I PARKED MY FUSION AT THE STORE AND WENT IN FOR 20 MINUTES. CAME OUT, STARTED THE CAR, BACKED UP AND PULLED AWAY SLOWLY. ABOUT 30 FEET FROM THE PARKING SPOT IN A HEAVILY CONGESTED AREA THE CAR JERKED HARSHLY AND SPUTTERED WITH THE WRENCH LIGHTING UP. IT WOULD BARELY MOVE EVEN THOUGH I TRIED TO TAP THE GAS AND THEN TRIED HARDER TO GET IT OUT OF THE WAY AND INTO A PARKING SPOT.. FINALLY, I GOT IN A PARKING SPOT AND SHUT THE CAR OFF. I POPPED THE HOOD AND REMOTE STARTED THE CAR. THE ENGINE RAN NORMAL WITH NO SPUTTERING. I GOT BACK IN THE CAR AND DROVE 1.5 MILES HOME WITH NO PROBLEMS. (SEE INSTANCE #2). *TR
Fuel system, Gasoline, Power train, Nov 11, 2013
I WAS DRIVING SOUTH ON I-95 IN NORTHERN FLORIDA DOING 73 MPH.. MY VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT RESPOND TO PRESSURE ON THE GAS PEDAL. THE HIGHWAY WAS UNDER CONSTRUCTION AT THE TIME AND I HAD TO MAKE AN EMERGENCY MANEUVER BETWEEN SAFETY CONES TO PULL OVER TO THE SHOULDER. THE DASHBOARD DISPLAYED TWO WARNINGS: A 'WRENCH' FIGURE AND THE ENGINE TROUBLE LIGHT. I RESTARTED THE VEHICLE AND TRIED TO RESUME MY JOURNEY. THE SAME THING HAPPENED ONE MINUTE LATER AND I AGAIN HAD TO MAKE A DESPERATE TURN ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO A FORD DEALER. AFTER THEY CHECKED THE VEHICLE THEY TOLD ME THE MESSAGE THAT CAME UP INDICATED THE 'THROTTLE BODY' NEEDED REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER THEIR 5 YEAR/60,000 MILE POWERTRAIN WARRANTY! I HAVE SINCE FOUND OUT THIS PART HAS BEEN VERY PROBLEMATIC FOR THIS MAKE/MODEL. I BELIEVE THIS PART SHOULD BE COVERED AND A RECALL ISSUED. THIS PART FAILURE AT HIGHWAY SPEED CAUSING A TOTAL LOSS OF POWER IS VERY DANGEROUS AND PUT MY LIFE IN DANGER. PLEASE HELP ME AND OTHER FORD FUSION OWNERS. *TR
Power train, Nov 11, 2013
WHILE I WAS ENTERING THE HIGHWAY MY CAR LOST POWER AND I HAD TO PULL OVER ON THE SHOULDER. THE THROTTLE BODY NEEDED TO BE REPLACED. *TR
Power train, Nov 8, 2013
WAS DRIVING MY FUSION AND THE COLDER THE WEATHER GETS THE MORE THE TRANSMISSION MESSES UP. I WAS TOLD BY THE DEALERSHIP ON MULTIPLE OCCASIONS THAT THIS IS NORMAL AND THAT THERE IS A DEFECT IN THE TRANSMISSION THAT FORD IS UNWILLING TO FIX CAUSING LONG PAUSES BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD, WITH HIGH RPMS (3500-4500). I HAVE DONE RESEARCH AND FOUND THAT THERE ARE HUNDREDS OF PEOPLE WITH THE EXACT SAME PROBLEMS I HAVE. I LIVE ON A MAIN ROAD AND A FEW DAYS AGO I WENT TO PULL OUT AND IT WAS SLICK AND A TRUCK ALMOST HIT ME WHEN MY CAR PAUSED BEFORE SHIFTING GEARS SO THAT I CAN GO. THIS MAKES A VERY DANGEROUS SITUATION AND I WOULD LOVE TO SEE THE TRANSMISSIONS GET FIXED BEFORE SOMETHING TERRIBLE HAPPENS. AS OF RIGHT NOW THE DEALERSHIPS ARE SAYING THAT FORD IS NOT ALLOWING ANY FURTHER SERVICING ON THE VEHICLES AS A PREVENTATIVE MEASURE. *TR
Fuel system, Gasoline, Vehicle speed control, Nov 8, 2013
WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR IN MY NEIGHBORHOOD, THE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. IT FELT AS IF THE CAR HAD VIOLENTLY RUN OUT OF GAS. THIS CAUSED ME TO STOP RATHER QUICKLY. I TURNED THE IGNITION OFF, WAITED 3 MINUTES, AND STARTED THE CAR AGAIN. AT THIS POINT, I WAS ABLE TO DRIVE THE 0.5 MILES BACK TO MY HOME. I TOOK THE CAR TO THE DEALERSHIP AND THE THROTTLE ASSEMBLY BODY FAILED AND NEEDED REPLACEMENT. I WAS INFORMED THAT THIS IS A PRETTY COMMON THING WITH FORD FUSIONS. TOTAL BILL WAS $598. *TR
Electrical system, Vehicle speed control, Engine, Nov 7, 2013
WHILE DRIVING APPROXIMATELY 45MPH THE CAR SUDDENLY STARTED RUNNING ROUGH AND LOST ALL POWER. RPM DECREASED DRAMATICALLY AND THE CAR WOULD NOT ACCELERATE, HOWEVER THE ENGINE DID NOT STOP RUNNING. THE WRENCH INDICATOR CAME ON AS I MANAGED TO SAFELY GET TO A PARKING LOT. I TURNED OFF THE ENGINE AND WAITED SEVERAL MINUTES. I RE-STARTED THE ENGINE AND DROVE HOME WITH NO FURTHER INCIDENT. SINCE THE INCIDENT I TOOK THE CAR INTO A REPUTABLE SHOP FOR PROPER DIAGNOSTIC WHICH RESULTED IN NO INDICATION OR FAILURE CODES FROM THE TESTS. THERE WAS NO FOREWARNING FOR THE FAILURE INCIDENT AND I WILL SAY THAT I WAS IN A PRECARIOUS AND DANGEROUS TRAFFIC CONDITION WHEN THE FAILURE OCCURRED. THROUGH FURTHER RESEARCH I FOUND THE FOLLOWING: UNFORTUNATELY THIS FAILURE SEEMS TO BE OCCURRING MORE FREQUENTLY AND LINKED TO A THROTTLE BODY PROBLEM. THE DIAGNOSTIC CODES FOR THIS FAILURE APPARENTLY GET ERASED WHEN THE CAR ENGINE IS CYCLED OFF THEN ON, PREVENTING A DIAGNOSTIC TEST FROM CAPTURING THE CODE NECESSARY FOR ANALYSIS (UNLESS A DIAGNOSTIC IS PERFORMED WHILE THE INCIDENT IS OCCURRING). IF THE PROBLEM IS A FAULTY THROTTLE BODY THE FAILURE CODE SHOULD BE P2111 OR P2112. FORD HAS CHANGED THE PART NUMBER OF THE THROTTLE BODY REPLACEMENT PART FROM THE ORIGINAL PART CAUSING SUSPICION TO BE CAST ON THE ORIGINAL PART. THIS WARRANTS A SAFETY RECALL DUE TO THE NATURE OF THE FAILURE AND POSSIBLE INJURY POTENTIAL WHEN FAILURE OCCURS IN TRAFFIC, BUT HAS NOT BEEN RECOGNIZED BY FORD .....YET. *TR
Engine, Nov 7, 2013
I WAS IN RUSH HOUR TRAFFIC (APPROX 20MPH) WHEN OUT OF NO WHERE THE ENGINE MECHANICAL LIGHT CAME ON AND THE CAR LOST POWER. I PUT THE CAR INTO NEUTRAL AND TRIED TO MOVE TO ACROSS THREE LANES TO THE EMERGENCY LANE WITH NO POWER. I ALMOST GOT THE CAR TO THE EMERGENCY LANE WHEN IT STOPPED. I HAD TO GET OUT ON THE INTERSTATE AND PUSH THE CAR TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. THEN I TRIED TO START THE CAR WHEN IT FIRED RIGHT UP LIKE THERE WAS NEVER AN ISSUE. I CONTINUED ON TO WORK. AFTER LEAVING WORK I WAS DRIVING HOME AT ABOUT 70MPH AND AGAIN OUT OF NO WHERE THE CAR LOST POWER AND I AGAIN PULLED TO THE EMERGENCY LANE, TURNED THE CAR OFF AND STARTED IT AGAIN, AND CONTINUED HOME. THIS IS A DANGEROUS MALFUNCTION THAT IS GOING TO KILL SOMEONE IF IT ALREADY HASN'T.... I ALMOST GOT HIT TRYING TO MOVE MY CAR OFF THE INTERSTATE!!!! *TR
Power train, Nov 6, 2013
WHILE DRIVING NEAR MY HOME AT ABOUT 25 MPH MY 2010 FORD FUSION SUDDENLY DECELERATED TO ABOUT 2 MPH AND I HAD NO CONTROL OVER THE ACCELERATOR. SINCE I WAS ONLY ABOUT 100 YDS FROM HOME I LET THE CAR CREEP ALONG AND AS I REACHED MY DRIVEWAY, IT SUDDENLY BUCKED AND BRIEFLY ACCELERATED. I PARKED ON THE SIDE OF THE GARAGE RATHER THAN DRIVE INSIDE AS I WAS AFRAID IT MIGHT ACCELERATE INSIDE THE GARAGE. I HAD IT TOWED TO THE DEALER THE NEXT DAY. THERE IT WAS DIAGNOSED AS HAVING A FAULTY ELECTRONIC THROTTLE BODY. A BRIEF ONLINE SEARCH INDICATED THAT THIS IS A RATHER COMMON PROBLEM IN THE 2010 FORD FUSION. I WAS VERY FORTUNATE THAT IS OCCURRED ON A QUIET SIDE STREET WITH NO OTHER VEHICULAR TRAFFIC. IT COULD HAVE HAD TRAGIC CONSEQUENCES HAD THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. *TR
Power train, Nov 6, 2013
I WAS DRIVING AT 65 MPH ON THE HIGHWAY AND THE CAR LOST ALL THROTTLE RESPONSE ALL OF A SUDDEN. I HAD TO TURN ON MY HAZARD LIGHTS AND COAST TO A SAFE SPOT TO PULL OFF. THIS HAPPENED 3 TIMES IN 2 DAYS. THE DEALERSHIP SAYS IT NEEDS A NEW THROTTLE BODY WHICH IS NOT UNDER WARRANTY. I HAVE RESEARCHED ONLINE AND FOUND THAT THERE HAVE BEEN SEVERAL 2010 FORD FUSIONS WITH THIS SAME PROBLEM. THIS IS A MAJOR SAFETY PROBLEM! THERE NEEDS TO BE A RECALL ON THIS PART. ALL 3 TIMES THIS HAPPENED I HAD TO COAST TO GET OUT OF THE WAY OF TRAFFIC MOVING AT HIGHWAY SPEEDS. HAD I BEEN ON A 4 LANE HIGHWAY IN HEAVY TRAFFIC IN A MIDDLE LANE I WOULD HAVE HAD A HARD TIME MOVING TO THE SHOULDER SAFELY. *TR
Electrical system, Vehicle speed control, Engine, Nov 6, 2013
THROTTLE RESPONSE STOPPED ENTIRELY AT AN INTERSECTION, RESULTING IN A NEAR REAR-END COLLISION. SUBSEQUENT EXTREME ROUGH IDLE, BOGGED-DOWN ENGINE BEHAVIOR, AND DIFFICULTY TO START ENGINE. FAULTY PART IS ELECTRONIC THROTTLE BODY, PER NHTSA ACTION NUMBER PE13003. *TR
Fuel system, Gasoline, Power train, Engine, Nov 6, 2013
TRANSMISSION FLUID LEAKS SEAL AT LEFT CV JOINT. I TOOK IT TO HAVE IT SERVICED DUE TO SLIPPING/ JERKING WHEN CHANGING GEARS. TOTAL OF REPAIRS COST ME OVER $500.00, 4 DAYS LATER, SEAL IS BROKEN AGAIN AND NEEDS TO BE REPLACED AGAIN. FORD NEEDS TO RECALL THIS VEHICLE...AFTER SEEING HUNDREDS OF EXACT SAME ISSUE! *TR
Power train, Nov 6, 2013
THE CAR JERKED HARD ONCE WHILE TRAVELING AT HIGHWAY SPEEDS. THE CAR THEN LOST POWER AND THE WRENCH DASHBOARD LIGHT CAME ON. THE CAR HAD TO BE GUIDED TO THE SHOULDER IN HEAVY TRAFFIC WITH NO POWER. THE CAR JERKED AND BUCKED VERY HARD. WHEN TURNED OFF THE CAR RESTARTED AND THE CHECK ENGINE LIGHT CAME ON. THIS EXACT PATTERN HAS REPEATED SEVERAL TIMES AT VARIOUS SPEEDS OVER THE PAST 24 HOURS. *TR
Fuel system, Gasoline, Power train, Electrical system, Nov 5, 2013
WE WERE TRAVELING ON HIGHWAY AT 65 MPH WHEN SUDDENLY LOST POWER, CAR WAS SHUTTERING AND "WRENCH" LIGHT CAME ON. SINCE WE WERE GOING UPHILL AT THE TIME, WE LOST SPEED INCREDIBLY FAST BUT MANAGED TO MAKE IT OUT OF TRAFFIC LANE AND ONTO THE SHOULDER. THE CAR WAS TURNED OFF AND THEN AFTER A MINUTE IT RESTARTED AND RAN OK BUT WE'RE AFRAID THAT IT ISN'T SAFE TO DRIVE UNTIL THIS PROBLEM IS FIXED. IT WOULD APPEAR TO BE A FAULTY THROTTLE BODY. *TR
Fuel system, Gasoline, Power train, Nov 5, 2013
DRIVING TO WORK APPROX 40 MPH, CAR BEGAN TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS, BUT HAD 3/4 TANK. WRENCH LIGHT LIT UP AND LOST ACCELERATION IMMEDIATELY IN THE MIDDLE OF AN INTERSECTION. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT CAR IN NEUTRAL AND TRIED TO REV THE ENGINE - THINKING MAYBE DIRT IN FUEL LINE OR FUEL FILTER. NO LUCK. THE CAR DID NOT STALL, SO I PUT IN BACK IN GEAR AND WAS ABLE TO LIMP AT NEGLIGIBLE SPEED THANKS TO A SLIGHT DOWNGRADE TO A PARKING LOT NEARBY. AFTER SHUTTING OFF AND RESTARTING THE CAR IT SEEMED TO RUN NORMALLY BUT I DIDN'T WANT TO RISK DRIVING IT AND STALLING SOMEWHERE MORE DANGEROUS. HAD IT TOWED TO THE DEALERSHIP. AWAITING THEIR DIAGNOSTICS. SOUNDS AN AWFUL LOT LIKE THE OTHER DOCUMENTED THROTTLE BODY ISSUES. *TR
Fuel/propulsion system, Nov 5, 2013
I WAS DRIVING AT ABOUT 40 MPH DOWN A VERY BUSY MAIN STREET IN OKEMOS, MI WHEN MY CAR JUMPED AND A WRENCH LIGHT CAME ON IN THE DASHBOARD THEN MY CAR DECELERATED RAPIDLY AND WOULDN'T MOVE. MY CAR STALLED IN THE MIDDLE OF THIS BUSY STREET...I WAS LUCKILY ABLE TO COAST INTO THE NEAREST PARKING LOT BEFORE IT HIT 0. WHEN I ARRIVED TO THE DEALERSHIP I WAS INFORMED THAT THIS WAS A THROTTLE BODY FAILURE. I HAVE BEEN READING THAT THIS IS A COMMON PROBLEM IN FORD CARS FROM 2010 AND I THINK THIS IS EXTREMELY DANGEROUS. ORDINARILY AT THIS TIME I WOULD HAVE BEEN DRIVING 70+ ON THE HIGHWAY HOME FROM WORK IT JUST SO HAPPENED (LUCKILY) THAT I NEEDED TO STOP AT THE MALL ON MY WAY HOME. I SHUDDER TO IMAGINE WHAT WOULD HAVE HAPPENED ON THE BUSY HIGHWAY GOING 70 WHEN MY CAR STALLED...IT WAS SCARY ENOUGH AT 40 MPH. I THINK THIS IS A SAFETY ISSUE IN THE 2010 FORD FUSION THAT SHOULD BE ADDRESSED. THIS COULD BE DEADLY. *TR
Engine and engine cooling, Fuel system, Gasoline, Nov 5, 2013
DRIVING APPROXIMATELY 70MPH AT NIGHT ON THE INTERSTATE WHEN ENGINE STOPPED PRODUCING POWER. ROUGH IDLE AND VIBRATION, FORCING ME TO COAST TO THE SHOULDER. PRESSING GAS PEDAL HAD NO EFFECT EVEN THOUGH ENGINE WAS RUNNING. I ATTEMPTED TO RESTART AND WAS SUCCESSFUL. THIS OCCURRED FOUR TIMES DURING MY 30 MILE TRIP. EACH TIME I WAS FORCED TO COAST TO THE SIDE OF THE ROAD DURING MODERATE TRAFFIC. ONCE ON A SIDE STREET I WAS FORCED TO STOP IN THE DRIVING LANE AS THERE WAS NO SHOULDER. VERY DANGEROUS. ON ALL OF THE OCCASIONS THE WRENCH LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. I CALLED THE DEALER THE NEXT MORNING AND THEY WERE VERY FAMILIAR WITH THE PROBLEM. MY CAR WAS OUT OF WARRANTY, SO I WAS FORCED TO PAY FOR THE PART AND LABOR. FORD KNOWS THAT THERE IS A FAULTY PART THAT CAUSES A HAZARDOUS LOSS OF POWER AND CONTROL OF THE VEHICLE. ERROR CODE WAS P2111. *TR
Engine and engine cooling, Fuel/propulsion system, Nov 4, 2013
VEHICLE ALMOST STALLED LIKE IT WAS STARVING FOR GAS. HAS DONE IT SEVERAL TIMES WHILE DRIVING NORMAL HIGHWAY SPEEDS. *TR
Fuel system, Gasoline, Vehicle speed control, Nov 4, 2013
I WAS DRIVING SOUTH ON COBURG ROAD ABOUT 10:00 AM THIS MORNING AND THE CAR STARTED TO ROCK FRONT AND BACK AND MY SPEED SUDDENLY DROPPED. I WENT FROM ABOUT 25 MPH TO DRIFTING AND ABOUT 2 TO 5 MPH IN TRAFFIC. I COASTED AND TURNED AT THE NEXT INTERSECTION AND PULLED OVER. ALL OF A SUDDEN A WARNING LIGHT CAME ON TO CHECK THE ENGINE. I WAS ABLE TO RESTART THE CAR AND DRIVE ABOUT 3 MILES TO THE FORD DEALERSHIP. THIS HAPPENED 3 TIMES ON THE WAY TO THE SHOP. THE TOTAL COST WAS ABOUT $350 AND I WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY. I WAS TOLD IT WAS THE THROTTLE BODY. WE HAVE 2 FORD FUSIONS AND I AM CONCERNED THAT THE SAME THING WILL HAPPEN TO THE 2012 WHILE MY WIFE IS DRIVING. EXTREMELY UNSAFE. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Nov 4, 2013
THIS IS A COMPLAINT FOR AN ISSUE THAT HAS AN EXISTING PRELIMINARY EVALUATION - NHTSA PE13003. I PURCHASED A 2010 FORD FUSION SEL IN JULY 2010. IT WAS PURCHASED NEW. IN MAY OF 2013, WHILE DRIVING ON CITY STREETS WITH MY 3 YEAR OLD DAUGHTER, MY VEHICLE APPEARED TO STALL AS I WAS TURNING AT A TRAFFIC LIGHT. WHILE THE VEHICLE WAS STILL POWERED, MY ABILITY TO CONTROL THE VEHICLE OR ACCELERATE TO SPEEDS OVER 5 MPH WAS INSTANTLY REMOVED. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD AND RESTART THE CAR, WHICH DROVE NORMALLY UNTIL THE NEXT DAY WHEN I WAS DRIVING ACROSS TOWN TO MEET THE PERSON PROVIDING ME A RIDE TO AND FROM THE FORD DEALERSHIP. OVER THE COURSE OF AN HOUR, MY VEHICLE EXHIBITED THE SAME SYMPTOMS 4 SEPARATE TIMES WHILE TRYING TO GET TO A FORD DEALERSHIP. THE DEALERSHIP REPORTED TO ME THE NEXT AY THAT I WOULD HAVE TO HAVE THE THROTTLE BODY REPLACED, AT A COST OF $486. NONE OF THE COST WOULD BE COVERED UNDER WARRANTY, AND THAT I WOULD BE ADVISED TO HAVE THE WORK DONE IMMEDIATELY AS THE NECESSARY REPLACEMENT PART WAS IN SHORTAGE NATIONWIDE, AND THE DEALERSHIP ONLY HAD 1 ON HAND. I HAD THE PART REPLACED, AND THE VEHICLE HAS FUNCTIONED NORMALLY SINCE. *TR