2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Engine, Sep 3, 2013
IN THE PAST WEEK, MY VEHICLE HAS "STALLED," FOR LACK OF A BETTER WORD, AT MODERATE TO HIGH SPEEDS ON THREE SEPARATE OCCASIONS. THE THIRD TIME THIS OCCURRED, I WAS DRIVING UPHILL DURING RUSH HOUR ON "THE CUT IN THE HILL," A STRETCH OF HIGHWAY IN NORTHERN KENTUCKY NEAR CINCINNATI KNOWN FOR ITS DISPROPORTIONATELY HIGH NUMBER OF AUTO ACCIDENTS. IT'S A VERY DANGEROUS PLACE FOR A VEHICLE TO SIMPLY STOP AT THE BUSIEST TIME OF DAY. BECAUSE IT WAS GOING UPHILL, THE VEHICLE DID NOT COAST TO A SAFER LOCATION (OR EVEN COAST AT ALL) AS IT HAD DONE DURING PREVIOUS EPISODES AND I WAS UNABLE TO PULL OVER TO THE SHOULDER. I WAS STUCK, BROKEN DOWN, IN THE MIDDLE LEFT LANE. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP FOR THIS EXACT ISSUE TWICE IN THE PAST WHILE IT WAS COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY. THEY CLAIMED THEY COULD NOT REPLICATE THE PROBLEM OR FIND A CODE SO IT WAS PROBABLY JUST A FLUKE AND NOT TO WORRY ABOUT IT. THIS TIME, WHEN I BROUGHT MY CAR IN LAST FRIDAY 8/30/13, THEY KNEW EXACTLY WHAT WAS WRONG WITH IT AND HAD THE PART TO REPLACE IT (WHICH WAS AMAZING SINCE IT'S ON A NATIONAL BACK ORDER BECAUSE THIS PROBLEM IS APPARENTLY HAPPENING TO EVERYONE). MY 12 MONTH/12,000 MILE CERTIFIED BUMPER-TO-BUMPER WARRANTY EXPIRED 1,200 MILES AGO, SHORTLY AFTER THE LAST TIME I BROUGHT IT IN FOR SERVICE. IT TOOK LESS THAN AN HOUR FOR THEM TO CALL ME WITH A DIAGNOSIS. IT WAS A FAULTY THROTTLE BODY, JUST LIKE I HAD TOLD THEM, AND IT COST ME ALMOST $600 OUT-OF-POCKET TO REPLACE IT. NONE OF IT WAS COVERED. UNBELIEVABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND REIMBURSE ME AND EVERYONE ELSE WITH THIS ISSUE. UNSAFE AND UNFAIR! *JB
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 3, 2013
AT HIGHWAY SPEED, THERE WAS A CONTROLLED LOSS OF POWER TO THE ENGINE. UPON SHUTTING DOWN AND RESTARTING, THE PROBLEM CLEARED BUT RECURRED. THE VEHICLE WAS SERVICED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. *JB
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 3, 2013
DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB
Fuel system, Gasoline, Power train, Sep 3, 2013
FUEL INLET ERROR ON DASH..TRANSMISSION SHIFTS HARD WHEN PULLING OUT. *JB
Power train, Sep 2, 2013
I HAVE SPOKEN TO A REPRESENTATIVE IN RESPONSE TO AN EMAIL SENT TO YOUR TIER1 EMAIL CRCFMC AND AM NOT SATISFIED WITH THE RESULTS.. IF THIS IS THE WRONG DEPARTMENT WOULD YOU PLEASE FORWARD THIS ON. WHILE DRIVING, MY CAR LOST POWER. I SHUT OFF THE ENGINE. AFTER 5 MIN OR SO THE IGNITION STARTED SO I DROVE IT HOME. I TOOK IT IN FOR SERVICE THE FOLLOWING A.M. AND WAS TOLD THERE WAS A PROBLEM WITH THE THROTTLE WHICH HAD BEEN SEEN MANY TIMES BEFORE.MY WARRANTY HAD RUN OUT A SHORT TIME BEFORE THIS INCIDENT SO I WAS REQUIRED TO PAY OUT-OF-POCKET. I EXPLAINED IN THE TIER 1 EMAIL CRDFMC MENTIONED ABOVE THAT THIS SEEMS LIKE A DESIGN PROBLEM AND I FEEL I SHOULDN'T BE RESPONSIBLE FOR PAYMENT. A REPRESENTATIVE CONTACTED ME EXPLAINING MY PART HAD BEEN REPLACED WITH ONE OF A NEW DESIGN. I WAS OFFERED A 50"% REFUND AND ADVISED THAT IN THE EVENT OF A RECALL I WOULD GET REIMBURSED THE OTHER 50%. I DO NOT FIND THIS ACCEPTABLE. OBVIOUSLY FMC HAS A PROBLEM WITH THE ORIGINAL THROTTLE HENCE THE NECESSITY FOR A NEW DESIGN. I SHOULD NOT BE RESPONSIBLE FOR PAYMENT AND EXPECT TO BE REIMBURSED 100%. *JS
Power train, Sep 2, 2013
DRIVING ON INTERSTATE AT 70MPH AND CAR JUST LOSES POWER!!! LUCKILY NO ONE NEAR US. PULLED OVER TO SIDE AND TURNED CAR OFF. RESTARTED AND PROCEEDED TO EXIT RAMP AND IT DID IT AGAIN! A WRENCH INDICATOR LIGHT APPEARS ON DASH. WENT TO NEAREST GAS STATION AND ATTENDANT COULD NOT HELP MUCH SO WE HAD NO CHOICE BUT TO KEEP GOING. STARTED VEHICLE AND IT SEEMED FINE THIS TIME AND DROVE FOR SEVERAL MINUTES THEN WHILE RIVING ON BUSY STREET APPROX 40 MPH AND CAR BEGAN TO SPUTTER AND LOSE POWER; WRENCH INDICATOR LIGHT CAME ON DASH AND CAR EVENTUALLY DIED THIS TIME. MANAGED TO ROLL TO SIDE OF STREET AND TURNED KEY OFF. RESTARTED AND THEN AFTER DRIVING A FEW MINUTES DID THE SAME THING; THIS TIME BARELY AVOIDING A MAJOR COLLISION! THIS HAPPENED 7 TIMES IN A COUPLE OF MILE RADIUS BEFORE I COULD GET TO A GARAGE; VERY DANGEROUS! DISCOVERED THAT IT IS THE THROTTLE BODY AND COMPUTER CODES REVEAL IT IS STICKING OPEN AND CLOSED. AFTER RESEARCH ON COMPUTER HAVE DISCOVERED COUNTLESS PEOPLE WITH SAME PROBLEM FROM THEIR FUSIONS. FORD MUST ISSUE A RECALL! THIS IS EXTREMELY DANGEROUS! *JS
Engine, Fuel/propulsion system, Sep 2, 2013
THE CAR UNEXPECTEDLY LOSSES POWER. IT HAS OCCURRED ON TWO OCCASIONS. YOU CAN CONTINUE TO PRESS ON THE GAS PETAL BUT THE CAR WILL NOT INCREASE IN SPEED.YOU MUST PULL OVER TO THE SIDE OF THE ROAD. TURN THE ENGINE OFF. WAIT A FEW MINUTES AND RESTART THE CAR IN ORDER TO GAIN CONTROL OF THE THROTTLE AGAIN. IT HAS A DEFECTIVE THROTTLE BODY. THIS IS A KNOWN ISSUE TO FORD. THEY HAVE RECALLED THE 2010 ESCAPE FOR THIS SAME ISSUE. FORD NEEDS TO RECALL THE 2010 FORD FUSION FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.*JS
Engine, Sep 1, 2013
MY 2010 FORD FUSION BEGINS TO SHAKE, VIBRATE AND THEN THE ENGINE STALLS WITHOUT WARNING, WHILE DRIVING IN TRAFFIC. THIS HAPPENS WHILE DRIVING AT EITHER INTERSTATE SPEEDS OR CITY DRIVING SPEEDS. I HAVE TO STOP, PLACE MY CAR IN PARK AND RESTART THE ENGINE. I HAVE COME CLOSE TO BEING REAR ENDED BY A CAR BEHIND ME, BOTH ON THE INTERSATE AND ON CITY STREETS. *JS
Steering, Sep 1, 2013
2ND TIME IT HAPPENED: WHILE DRIVING, ELECTRICAL POWER STEERING GEAR FAILED, STEERING WAS HARD TO TURN, DEALER RESET THE FAILURE (POWER STEERING ASSIST FAULT; SERVICE POWER STEERING NOW) AND STEERING WAS WORKING FINE AGAIN. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THANKS *JS
Steering, Electronic stability control (ESC), Aug 31, 2013
TRAVELING DOWN THE STREET AT ABOUT 25-30 MPH WHEN THE CAR ALERTED US THAT THERE WAS A PROBLEM, MESSAGES READ SERVICE POWER STEERING NOW & SERVICE ADVTRAC. WE PULLED OVER AT THE NEXT BLOCK INTO A PARKING LOT, TURNED THE CAR OFF & LOOKED FOR THE POWER STEERING RESERVOIR. FOUND NONE, . TURNED THE CAR BACK ON AND HAD NO POWER STEERING. *JS
Other or unspecified, Aug 30, 2013
I EXPERIENCED A SUDDEN AND DRAMATIC LOSS OF POWER, SUCH THAT IT INSTANTLY FELT THAT THE VEHICLE WAS GOING TO STALL. I WAS ONLY ON A CITY STREET SO IT WAS EASY TO PULL OVER BUT HAD I BEEN GOING 70MPH ON THE HIGHWAY THIS COULD HAVE BEEN EXTREMELY DANGEROUS IN THE WRONG SITUATION. TURNED THE CAR OFF AND BACK ON AND ALL WAS FINE. A MILE OR SO LATER THE SAME PROBLEM OCCURRED AND CHECK ENGINE CAME ON. MY MECHANIC PULLED THE CODE P2111 WHICH INDICATES A DEFECTIVE THROTTLE BODY. I SEARCHED THE INTERNET AND THERE IS AN ENORMOUS AMOUNT OF BUZZ REGARDING THIS PROBLEM AND SEVERAL ACCIDENTS HAVE BEEN CAUSED. THIS SHOULD CLEARLY BE A RECALL.
Vehicle speed control, Aug 30, 2013
THE ACCELERATOR STOPPED WORKING AS I WAS STARTING TO MOVE AFTER A STOP LIGHT. A LIGHT WENT ON THAT LOOKED LIKE A WRENCH. THE FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AFTER PAYING $134.20. HAPPENED AGAIN WHILE DRIVING 60 MILES PER HOUR ON THE FREEWAY ON 8/4/2013. THE FORD DEALER REPLACED A VALVE AND WE PAID $291.98. HAPPENED SEVERAL TIMES WHILE DRIVING 60 MPH ON THE FREEWAY ON 8/25/2013. WE RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND SEVERAL DRIVERS WITH THIS MODEL HAD A MALFUNTIONING THROTTLE BODY. WE TOLD THE FORD DEALER HOW TO DIAGNOSE THE PROBLEM. THIS REPAIR COST US $654.13.
Fuel/propulsion system, Aug 30, 2013
THE ENGINE RPM DROPS TO ZERO AND THE CAR COASTS TO A COMPLETE STOP. SOMETIMES UPON RESTARTING THE ENGINE , THE CAR SHAKES VIOLENTLY. WHEN IT DOES START YOU CAN TRAVEL MAYBE A FEW FEET SOMETIMES A FEW MILES THEN IT STARTS ALL OVER AGAIN. I HAVE TAKEN IT TO BE SERVICED AND THEY IDENTIFIED THE PROBLEM AS THE THROTTLE BODY.
Vehicle speed control, Aug 30, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE DECELERATED AND BEGAN TO SHAKE. THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Engine, Aug 30, 2013
DRIVING DOWN HIGHWAY WHEN WRENCH LIGHTS UP AND CHECK ENGINE LIGHT WITH NO ACCELERATION. SHUT CAR OFF AND WAS ALLOWED TO MAKE IT UP TO 45MPH AND UNDER 2K RPMS. RECALL FORD FUSION THROTTLE BODIES!!
Fuel/propulsion system, Aug 30, 2013
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 50 MPH IN RUSH HOUR TRAFFIC, I SUDDENLY LOST ALL THROTTLE CONTROL, REQUIRING ME TO COAST TO THE SIDE OF THE FREEWAY, THRU 2 OR 3 LANES OF TRAFFIC. THE AMBER "WRENCH" LIGHT WAS ON. AFTER STOPPING THE CAR AND SHUTTING IT OFF, I RESTARTED IT, AND ALL WAS WELL AGAIN. "WRENCH" LIGHT WAS OFF, AND I HAD FULL POWER/THROTTLE CONTROL AGAIN. I CONTINUED MY COMMUTE WITHOUT FURTHER INCIDENT. THE COMMUTE HOME WAS UNEVENTFUL TOO. THIS IS THE SECOND OCCURRENCE OF THE PROBLEM IN THE PAST MONTH, AND IS VERY UN-NERVING WHEN IT HAPPENS IN RUSH HOUR TRAFFIC AS YOU COAST WHILE LOSING ALL POWER, TRYING TO CHANGE LANES AND AVOID TRAFFIC. I'LL BE TAKING THE CAR TO THE LOCAL FORD DEALER IN THE MORNING. SEARCHING THE NHTSA DATABASE SHOWS LOTS OF COMPLAINTS FOR THIS SAME ISSUE. I THINK IT IS TIME FOR FORD TO HAVE A RECALL.
Power train, Vehicle speed control, Engine, Aug 29, 2013
MOTOR POWER SURGE A FEW TIMES THEN DIED WITH 4 LANES OF TRAFFIC ALL TRAVELING ABOUT 65MLH. WAS ABLE TO TURN KEY OFF AND RESTART MOTOR AND RAN FINE THE REST OF THE WAY HOME. TODAY SURGE A FEW TIMES BUT NOT AS OFTEN AS YESTERDAY. *TT
Steering, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 103056. THE VIN WAS NOT AVAILABLE.
Power train, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LUNGE AND JERK. THE VEHICLE THEN STOPPED ACCELERATING AND WAS TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 117,603.
Fuel/propulsion system, Aug 29, 2013
ON MONDAY, AUGUST 19, THE CAR WAS SERVICED - THE WORKS FUEL SAVER PACKAGE. ON SUNDAY, AUGUST 25, I DROVE THE CAR ALL MORNING, BOTH HIGHWAY AND TOWN DRIVING. LATER ON SUNDAY, THE CAR WAS PARKED FOR CLOSE TO 1 HOUR. THEN I DROVE THE CAR FOR APPROXIMATELY 10 MINUTES. AFTER I WAS STOPPED AT A RED LIGHT I COULD NOT FULLY ACCELERATE ON GREEN AS THE ENGINE SHOOK VIOLENTLY, THE WRENCH LIGHT WAS LIT. I WAS ABLE, BUT ONLY SLOWLY, TO PULL OVER AND STOP THE ENGINE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR. NO WRENCH LIGHT OR ENGINE SHAKING. I WAS ABLE TO DRIVE HOME. ON MONDAY, AUGUST 26, I DROVE THE CAR AND ONCE AGAIN AT A STOP I COULD NOT FULLY ACCELERATE BUT WAS ABLE TO PULL OVER AS THE WRENCH LIGHT WAS LIT AND STOP THE ENGINE. I STARTED THE CAR AND WAS ABLE TO DRIVE HOME. I THEN CALLED THE SERVICE DEPARTMENT. GOT AN APPOINTMENT FOR WEDNESDAY, AUGUST 28. ON TUESDAY EVENING AS I WAS DRIVING THE CAR TO THE DEALERSHIP TO LEAVE THE CAR OVERNIGHT, ONCE AGAIN THE CAR HAD NO ACCELERATION FROM A STOP WITH THE WRENCH LIGHT LIT. I STARTED THE CAR AND DROVE TO THE DEALERSHIP. ON WEDNESDAY, AUGUST 28, SERVICE FOUND THAT THE ELECTRONIC THROTTLE BODY ASSEMBLY HAD TO BE REPLACED.
Vehicle speed control, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE A DIAGNOSTIC WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,000.
Power train, Aug 29, 2013
THROTTLE BODY FAILURE- CAR HAD TO BE TOWED INTO THE DEALERSHIP. VEHICLE COMPLETELY LOST POWER AND LEFT ME STRANDED ON THE SIDE OF THE ROAD.
Vehicle speed control, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO DECELERATE IN A JERKING MOTION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY CAUTIOUSLY. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TESTING WAS PERFORMED, WHICH DETECTED A FAULTY THROTTLE BODY. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 76,120. UPDATED 9/19/13 *CN
Electrical system, Aug 29, 2013
DRIVING 55 MPH LOST POWER, CAR SHOOK VIOLENTLY, WRENCH LIGHT TURNED ON, ROLLED OFF COUNTRY ROAD & TURNED CAR OFF. RESTARTED & DROVE HOME 600 MILES WITHOUT INCIDENT. THEN ON DECEMBER 3, 2012 (2 WEEKS LATER) WHILE DRIVING 60 MPH ON BUSY HIGHWAY AT RUSH HOUR SAME THING HAPPENED...NO POWER, WRENCH LIGHT, VIOLENT SHAKING. FORTUNATELY, WAS IN A BUSY DOWNTOWN AREA WITH MULTIPLE EXIT RAMPS. WAS ABLE TO "ROLL" OFF HIGHWAY , TURN OFF CAR & RESTART. NEEDED TO DO THIS SEVERAL TIMES. GOT TO DESTINATION ( I WAS SHAKING MORE THAN CAR) AND SAME THING HAPPENED ALL THE WAY HOME. TOOK TO DEALER WHO EVENTUALLY REPLACED THROTTLE BODY& HAVEN'T HAD AN INCIDENT SINCE. I FEEL THIS SHOULD BE A RECALL PROBLEM AFTER READING ALL THE IDENTICAL STORIES & EXPECT MY $100 DEDUCTIBLE RETURNED AS I DID HAVE THE EXTENDED WARRANTY.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Aug 29, 2013
I WAS DRIVING ON INTERSTATE 71 AND THE CAR FELT AS IF IT WAS LOOSING POWER. THE WRENCH LIGHT CAME ON AND THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE VEHICLE OFF. I WAITED A MINUTE AND STARTED THE VEHICLE. IT STARTED AND I ACCELERATED AND I PULLED ONTO THE INTERSTATE. ABOUT A MILE DOWN THE ROAD THE SAME THING HAPPENED AND THE VEHICLE LOST POWER. I PULLED OVER, WAITED AND RESTARTED THE VEHICLE. I AGAIN PULLED ONTO THE INTERSTATE AND THE VEHICLE SEEMED TO BE OKAY TO DRIVE ALTHOUGH THE ENGINE LIGHT WAS STILL ON. I DROVE IT DIRECTLY TO JOHN NOLAN AUTO SERVICE. THEY CHECKED THE VEHICLE AND STATED THAT THE EEC. DIAG. P02111 STORED IN THE COMPUTER FOR THROTTLE BODY STUCK OPEN. THEY REMOVED AND REPLACED THE THROTTLE BODY ASSY AND RE-PROGRAMMED THE PCM.