2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Other or unspecified, Fuel/propulsion system, Aug 28, 2013
I WAS COMING HOME FROM WORK AND I HAD JUST TURNED LEFT ON TO [XXX] AND THE CAR START SLOW DOWN I TRIED TO ACCELERATE BUT THE CAR SLOWED TO ABOUT 2MPH AND THE ENGINE JUST STARTED TO SHAKE BADLY IT WOULDN'T EVEN PULL THE HILL GOING TO MY HOUSE SO PULLED OVER IN A NEIGHBORS YARD AND CALLED MY FATHER HE TOLD ME TO JUST CUT IT OFF AND WAIT A COUPLE MINUTES THEN RETRY IT AND AFTER I WAIT IT STARTED FINE AND THE WRENCH LIGHT WENT OFF SO DROVE IT TO MY HOME ABOUT A MILE AWAY AND IT DID IT AGAIN WHEN I WAS PULLING IN MY DRIVE WAY IF THIS HAD HAPPENED WHEN I WAS TURNING ON TO MY ROAD I COULD OF BEEN HIT BY ANOTHER CAR THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED BEFORE SOME ONE GETS HURT OR KILLED. WISE UP FORD IT YOUR CHEAP CHINA PARTS THAT'S CAUSING THE PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Vehicle speed control, Aug 28, 2013
LOOSING POWER AND ACCELERATION CAPABILITY. ENGINE CONTINUES TO RUN HOWEVER QUITE THE HAZARD ON A CONGESTED FREEWAY WHEN YOU SUDDENLY LOOSE POWER AND SPEED. DIAG IS THAT IT IS A FAULTY THROTTLE BODY ASSEMBLY. COSTLY REPAIR JUST AFTER WARRANTY EXPIRATION NOT TO MENTION HIGHWAY HAZARD AND TOWING EXPENSE. *TT
Engine, Aug 28, 2013
GOING ON THE HIGHWAY AT 70 MPH, ENGINE JUST DIES ON ME, FORCING ME TO PULL OVER, IT LOOSES ALL POWER BUT IT GOES TO A VERY LOW RPM'S FOR A WHILE, ENGINE SHAKES AND AFTER A COUPLE OF MINUTES JUST TURN OFF, I TURN IT BACK ON AND IT RUNS LIKE NOTHING HAPPENED. I WAS OUT OF TIME APPROXIMATELY 200 MILES AWAY FROM HOME, THIS CONDITION HAPPENED TO ME FOR ABOUT 15 TIMES IN A 100 MILES RANGE. SOME TIMES IT TAKES PLACE JUST AFTER LEAVING A PARKING LOT, SOME OTHER TIMES AT 20 MPH SO IT IS VERY UNPREDICTIBLE BUT AT THE SAME TIME PRETTY DANGEROUS. EVERY ONCE ON A WHILE CHECK ENGINE LIGHT GOES OFF, THEN IT IS NOT THERE. *TT
Electrical system, Engine, Aug 28, 2013
LIKE MANY OTHERS, I'M EXPERIENCING INCREASINGLY FREQUENT ACCELERATION FAILURES (NO ACCELERATION WITH VISUAL CUE AS WELL AS ACCELERATION SURGES) CONSISTENT WITH (AND IDENTIFIED BY DEALER AS) A MALFUNCTIONING ETB. ADDITIONALLY, IT SEEMS THAT THE THROTTLE BODY MAY BE AFFECTED BY BOTH PROXIMITY AND STRESS SENSORS, AS THE FAILURES (AND GENERALLY FAIRLY DRAMATIC DROPS IN SPEED) TEND TO OCCUR MOST FREQUENTLY AT HIGH SPEEDS IN HEAVY TRAFFIC. PER FORD'S RESPONSE TO THE SAFETY INVESTIGATION (INRL-PE13003-57050P), THE MANUFACTURER SUBMITS THAT THE RESULTING FMEM MODE (ALWAYS THE MOST SEVERE OF "GOOD LUCK WITH THAT" IN MY VEHICLE'S CASE) ALLOWS FOR SAFE MANEUVERING. WHILE THIS MAY BE TRUE ON THE TEST COURSES IN DEARBORN, I'D GLADLY VOLUNTEER MY VEHICLE TO ALLOW MY NEIGHBORS TO RE-EVALUATE THIS CLAIM IN ACTUAL LANSING TRAFFIC. *TT
Engine, Aug 28, 2013
VEHICLE STALLED AND DRIVER WAS UNABLE TO GET THE VEHICLE RESTARTED ONCE IT WAS PULLED OFF THE ROAD. VEHICLE HAD TO BE TOWED INTO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
DRIVER STATED THAT THE VEHICLE WAS SHAKING WHILE SHE WAS DRIVING IT AND SHE WAS UNABLE TO ACCELERATE. SHE WAS ABLE TO GET THE VEHICLE PULLED OVER AND TURN IT OFF FOR A FEW MINUTES AND GET IT RESTARTED. SHE TOOK THE VEHICLE TO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
DRIVER WAS COMPLAINING THAT THE VEHICLE WAS RUNNING ROUGH WHILE DRIVING. THE VEHICLE STALLED A COUPLE OF TIMES AND THE DRIVER WAS ABLE TO GET IT RESTARTED AND DRIVE IT INTO THE NEAREST FORD DEALERSHIP. IT WAS DETERMINED AFTER DIAGNOSTIC THAT IT WAS THE THROTTLE BODY THAT HAD GONE OUT AND NEEDED TO BE REPAIRED. THE SHOP TOLD US IT WOULD BE A MINIMUM OF 3-4 DAYS BEFORE THEY RECEIVED THE THROTTLE BODY ASSEMBLY BEFORE THEY WOULD EVEN BE ABLE TO START THE REPAIRS. *TT
Engine, Aug 28, 2013
DRIVER WAS DRIVING WHEN THE VEHICLE STARTED TO LOSE POWER AND WAS GETTING SLOWER AND SLOWER. WHEN THE DRIVER PULLED OVER THE VEHICLE WAS IDLING AND RUNNING ROUGH. THE VEHICLE STALLED AND THE DRIVER TRIED TO RESTART IT AFTER LETTING IT SIT FOR A FEW MINUTES. SHE WAS ABLE TO GET THE VEHICLE TO STATE BACK UP, BUT IT KEPT STALLING. VEHICLE HAD TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
RAPID DECELERATION WHILE ON THE FREEWAY, WRENCH SIGN CAME ON. PULLED ON THE SIDE OF THE FREEWAY AND CAR STARTED SPUTTERING AND JERKING, TURNED CAR OFF TURNED BACK ON AND DRIVE FINE. BACK ON THE FREEWAY THE NEXT DAY DURING RUSH HOUR TRAFFIC AND RAPID DECELERATION HAPPENED AGAIN. PULLED OVER IN RUSH HOUR TRAFFIC (VERY DANGEROUS BY THE WAY) TURNED CAR OFF AND BACK ON AND RAN FINE. FORD SAYS IT WILL COST ME $565.00 FOR A NEW THROTTLE BODY AND CAM ON A 3 YEAR OLD VEHICLE THAT HAS HAD REGULAR MAINTENANCE. *TT
Power train, Engine, Aug 27, 2013
I WAS DRIVING AND A WRENCH CAME ON MY DASH, THE CAR STALLED AND LOST ALL THROTTLE. ITS HAPPENED TO ME BEFORE BUT NOW ITS DOING IT ALOT MORE. I AM AFRAID I WILL GET HURT. *TR
Power train, Vehicle speed control, Aug 27, 2013
MOST RECENTLY, WHILE I WAS DRIVING MY 2010 FORD FUSION AROUND 25 MPH, MY CAR SLOWED DOWN, BUT DID NOT SHUT OFF, AND I COULDN'T ACCELERATE. MY RPM'S DROPPED AND MY WRENCH LIGHT CAME ON, SO I PULLED OVER AND SHUT THE CAR OFF. AFTER A FEW MINUTES, I TURNED THE CAR BACK ON AND IT APPEARED FINE. THIS HAPPENED 2 TIMES IN ONE WEEK. MY UNDERSTANDING IS THAT I NEED A NEW THROTTLE BODY. THIS CAR IS A BRAND NEW 2010 FORD FUSION WITH 68,000 MILES. I WOULD NOT EXPECT THIS TYPE OF PROBLEM/EXPENSE AND AM VERY FRUSTRATED. SIDE NOTE: I HAVE HAD MANY OTHER ISSUES WITH THIS VEHICLE SINCE THE TIME I BOUGHT IT. THE OTHER PROBLEM RELATED TO TRANSMISSION "REVVING" THAT OCCURRED WHEN DECELERATING AROUND 25-40 MPH OR BETWEEN GEARS. I HAD MY VEHICLE IN MULTIPLE TIMES AT A FORD DEALERSHIP FOR THIS ISSUE. THEY COMPLETED COMPUTER RESETS AND RAN OTHER TESTS. THE PROBLEM STILL CONTINUED. WE ESCALATED TO THE BBB AND WAS AWARDED A FORD FIELD SERVICE ENGINEER INSPECTION AND HAD A VEHICLE DATA RECORDER INSTALLED. THE ISSUES I DESCRIBED COULD NOT BE REPLICATED. *TR
Electrical system, Aug 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ADVANCE TRACK WARNING SYSTEM ILLUMINATED FOLLOWED BY EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATING. THE SPEEDOMETER AND THE AIR CONDITIONER ALSO FAILED. THE CONTACT STATED THAT HE PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE VEHICLE FUNCTIONED PROPERLY AFTER THE BATTERY WAS RECONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Power train, Vehicle speed control, Aug 27, 2013
AS I MADE A LEFT HAND TURN INTO MY NEIGHBORHOOD, I FELT THE CAR SORT OF SLIP OUT OF GEAR. IT BEGAN SLOWING DOWN SO I PRESSED ON THE GAS PEDAL AND NOTHING HAPPENED. THEN, THE ENGINE LIGHT WENT ON AND SHORTLY AFTER, THE TRANSMISSION LIGHT APPEARED. I COASTED DOWN THE HILL AND PULLED OVER. I SHUT OFF THE CAR AND TURNED IT BACK ON. IT SEEMED TO BE FINE FOR 5 SECONDS AND THEN THE TWO LIGHTS REAPPEARED. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN SHAKING AND LUNGING FORWARD. I WAS CLOSE TO HOME, LUCKILY, SO I COASTED INTO THE DRIVEWAY AND GOT IT TOWED TO THE DEALER THE NEXT DAY. THE THROTTLE BODY NEEDED TO BE REPLACED, WHICH AFTER DOING SOME RESEARCH, IS A MAJOR KNOWN PROBLEM WITH THE FUSION. I'M WONDERING WHY THERE IS NO RECALL. *TR
Power train, Vehicle speed control, Aug 27, 2013
GOING DOWN ROAD ABOUT 45 MPH ACCELERATE STOP RESPONDING. COULDN'T GIVE ANY GAS. RPM DROP TO AROUND IDLE [ IDLE WAS ROUGH] ALL MOST GOT REAR ENDED. GOT OVER TO SIDE OF ROAD. TURN CAR OFF. THEN RESTARTED DROVE IT HOME [ ABOUT 3 MILE] AND PARKED THIS HAS HAPPEN TWICE IN THE LAST 4 DAYS . BOTH TIMES DRIVING ABOUT 45 MPH. FIRST TIME 8/23/2013 SECOND TIME 8/26/2013 *TR
Power train, Vehicle speed control, Aug 27, 2013
I WAS DRIVING ABOUT 45 ON STRAIGHT STRETCH OF ROAD CAR FELT LIKE IT WENT INTO NEUTRAL BUT IT DID NOT LOST ALL POWER PRESSING ON THE GAS DID NOTHING WAS ABLE TO PULL OFF ROAD YELLOW-WRENCH LIGHT CAME ON CAR STARTED MISSING REAL BAD SO HARD THE CAR WAS JUMPING A LITTLE SO I CUT THE CAR OFF AND THEN IT STARTED BACK UP AND RAN OK FOR ABOUT 10 MILES DID THE SAME THING AGAIN-I TOOK IT TO LOCAL FORD DEALERSHIP RENTED A CAR THEY TOLD ME ON FRIDAY AS IT DID NOT HAPPEN WITH THEM AND DID NOT THROW A CODE THEY COULD FIND NOTHING WRONG WITH IT AND I NEEDED TO DRIVE IT AGAIN AND IF IT HAPPENED AGAIN TO BRING IT BACK ON MONDAY- I PICKED CAR UP DROVE IT SATURDAY ABOUT 40 MILES AND SAME THING AGAIN I DROVE IT ON HOME AS THE FORD PLACE WAS CLOSED I AM AFRAID TO DRIVE IT AS IT IS VERY DANGEROUS -SUNDAY A FRIEND OF MINE DROVE BEHIND ME TO TAKE IT BACK TO SAME DEALERSHIP AND ABOUT 10-12 MILES CAR DID SAME THING (4TH TIME) WAS ABLE TO RESTART IT AND THEN DROVE IT TO THE DEALERSHIP WITH A NOTE ABOUT THE PROBLEM. SPOKE TO DEALERSHIP YESTERDAY AND TODAY AND ONCE AGAIN THEY TELL ME AS THE CODE WAS ALERTED AND THEY DROVE IT 20 MILES AND IT WAS FINE -THE CAR IS NOT FINE IT IS DANGEROUS TO MYSELF AND OTHERS -I EXPRESSED THIS TO THEM AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THEY DON'T KNOW WHAT THE PROBLEM IS TO DRIVE IT AND IF IT HAPPENS AGAIN TO COME BACK? I LOOKED ON THE INTERNET AND FOUND MANY OTHER EXAMPLES OF THE SAME PROBLEM -IF THERE ARE A LOT OF CONCERNS WHAT CAN BE DONE TO GET FORD TO ADMIT THIS IS A SAFETY PROBLEM -I TALKED TO THEM ABOUT THE THROTTLE BODY ASSEMBLY PROBLEMS BUT WAS TOLD IT MAY BE THE PROBLEM BUT WOULD NOT RECOMMEND REPLACING IT BECAUSE THEY DON'T KNOW. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 27, 2013
TURNED ONTO SIDE STREET TRAVELING AT ABOUT 30 MPH. SUDDENLY LOST POWER AND CAR BEGAN TO BUCK AND CHUG. CAR STALLED TWICE AND RE-STARTED BUT ONLY COULD GO BETWEEN 5 AND 10 MPH, BUCKING ALL THE WAY ABOUT A MILE OR SO TO A SERVICE STATION WHERE I LEFT IT TO BE REPAIRED. HAD TO CALL FRIENDS FOR A RIDE HOME. IT ACTUALLY BUCKED MORE GOING DOWNHILL WHERE I WAS ABLE TO GET UP TO 10 MPH. MECHANIC REPLACED THROTTLE BODY HOUSING AT A COST OF $543.56, PARTS, LABOR AND TAX. RUNNING THE CAR LIKE THAT ALSO FOULED SPARK PLUGS AND IT COST ME ANOTHER $285.00 FOR A TUNE UP. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 27, 2013
BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Aug 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND LOST ACCELERATION. THE WRENCH ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO HER DESTINATION. THE FAILURE WAS EXPERIENCED NUMEROUS. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 66,000.
Steering, Aug 27, 2013
STARTED INDICATED "POWER STEERING FAULT IN PARKING LOT. POWER STEERING INOPERATIVE. DASH BOARD. SHUT DOWN AND RESTARTED STEERING NOW FINE. *TR
Service brakes, Aug 27, 2013
THE PARKING BRAKE FREEZES IN FREEZING WEATHER. YOU CAN STILL LOWER (RELEASE) THE PARKING BRAKE HANDLE, THE WARNING LIGHT IN THE DASH WOULD GO OFF, BUT THE REAR RIGHT BRAKE STAYS ENGAGED. THIS LEAVES THE DRIVER TO BELIEVE THAT THE BRAKE HAS BEEN RELEASED WHEN IN FACT IT HASN'T. THIS HAPPENED TO ME THIS PAST WINTER. THE CAR FELT SLUGGISH AS IF IT WAS DRAGGING SOMETHING. ABOUT 10 MINUTES INTO DRIVING WE SMELLED A BURNT SMELL AND HEARD A METAL POPPING NOISE FROM THE REAR RIGHT WHEEL. WE STOPPED AT A GAS STATION TO FIND OUT WHAT WAS HAPPENING. THE RIGHT REAR BRAKE WAS BURNING HOT, THE BURNT SMELL WAS VERY STRONG, AND IT CONTINUED TO MAKE THE METAL POPPING NOISE AS IT WAS EXPANDING DUE TO THE EXCESSIVE HEAT. WE HAD THE CAR TOWED TO THE DEALER AND WAS TOLD THAT THIS PROBLEM HAS TO DO WITH THE DESIGN OF THE PARKING BRAKE CABLE. WE WERE ALSO TOLD TO NOT USE THE PARKING BRAKE IN WINTER OR IT LIKELY WOULD HAPPEN AGAIN. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS ON BECAUSE IT CAN LEAD TO THE CAR CATCHES FIRE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 26, 2013
FOR THE LAST COUPLE OF WEEKS I HAVE BEEN HAVING AN ISSUE WITH MY 3 YEAR OLD FORD FUSION (2010) STARTED STALLING OUT AT RANDOM TIMES FOR NO APPARENT REASON. WHEN THIS HAPPENED THE FIRST TIME I CALLED MY LOCAL DEALER AND ASKED HIM WHAT MAY BE WRONG WITH MY VEHICLE AND HE SAID THAT THERE WAS A COMMON ISSUE WITH THE THROTTLE BODY, WHICH CAUSES THE CAR TO STALL OCCASIONALLY AND THAT IT WOULD COST ME AROUND $350 FOR THE PART ALONE. I BELIEVE THIS TO A MAJOR SAFETY PROBLEM BECAUSE ONE TIME THIS HAPPENED TO ME I WAS TRAVELING ON THE HIGHWAY AT 60MPH WITH A SEMI-TRUCK BEHIND ME AND THE TRUCKER CAME VERY CLOSE TO HITTING ME. I ALSO HAD THIS HAPPEN TO ME AT AN INTERSECTION WHILE TAKING OFF FROM A RED LIGHT, TURNING LEFT. I HAVE DONE SOME ONLINE RESEARCH ABOUT THIS ISSUE AND IT DOES SEEM TO BE A PROBLEM AMONGST MANY FORD FUSION OWNERS IN CARS THAT ARE ONLY 2 OR 3 YEARS OLD. IF THIS IS SUCH A COMMON OCCURRENCE THAT FORD DEALERS KNOW THAT THIS ISSUE EXISTS THEN I ASK WHY HASN'T THIS PART BEEN RECALLED? *TR
Fuel system, Gasoline, Vehicle speed control, Aug 26, 2013
FRIDAY AUGUST 9, 2013 TURNING RIGHT ON GREEN LIGHT AND LOST ALL FORWARD POWER, BUT ENGINE DID NOT STALL CAR WOULD MOVE VERY SLOWLY ON ENGINE IDLE. TURNED KEY OFF THEN CAR STARTED BACK UP RAN OK. SUNDAY AUGUST 11, 2013 DRIVING IN TRAFFIC A 45MPH LOST ALL FORWARD POWER WAS ABLE TO STOP AT THE SIDE OF THE ROAD WITHOUT BEING REAR ENDED IN TRAFFIC. MONDAY AUGUST 12, 2013 TURNING LEFT OUT OF DRIVEWAY INTO TRAFFIC LOST ALL FORWARD POWER WAS ABLE TO GET TO CURB BEFORE BEING T-BONED IN TRAFFIC. ON MONDAY AUGUST 12, 2013 HAD THROTTLE BODY ASSEMBLY REPLACED AT A COST OF $488.56. $324.34 FOR A PART THAT SHOULD LAST LONGER THEN 45,000 MILES. *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING MY CAR ON THE EXPRESSWAY AND SUDDENLY MY ENGINE DIED WITH NO WARNING AND THE RPMS DROPPED. I CAME VERY CLOSE TO AN ACCIDENT AND LUCKILY WAS ABLE TO GET IT OFF THE ROAD. PEOPLE DRIVE VERY FAST AND I FEEL LUCKY TO BE UNHURT. I HAVE A DEFECTIVE THROTTLE BODY AND I CAN NO LONGER DRIVE MY CAR TILL IT IS FIXED. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED. THEY SAY THE CIRCUIT BOARD IS FAULTY AND IS SENDING THE ENGINE THE WRONG SIGNAL. SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED . PLEASE ADD THIS TO YOUR LIST OF OTHER COMPLAINTS. I BOUGHT MY CAR ON JULY 11, 2009 THANK U *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING HOME DOING ABOUT 50 MPH, AND ALL OF A SUDDEN THE CAR LOST POWER AND I WAS UNABLE TO ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND IT FINALLY STOPPED DOWN TO ABOUT 2-3 MPH. I TOOK IT TO THE FORD DEALERSHIP AND HAD TO PAY 824.00 TO REPLACE THE THROTTLE BODY. FORD NEVER MENTIONED ANYTHING ABOUT THIS BEING A PROBLEM. I HAVE SEEN NUMEROUS NEWS STORIES ABOUT THIS VERY PROBLEM. *TR
Power train, Aug 26, 2013
THE FIRST TIME THIS ISSUE HAPPENED WAS JUNE OF 2011. I WAS DRIVING ON THE HIGHWAY, THE WRENCH LIGHT CAME ON AND MY CAR STALLED OUT AND I COULD NO LONGER ACCELERATE. I TOOK IT TO FORD THAT DAY AND THEY SAID IT WAS THE THROTTLE BODY AND THEY REPLACED IT. NOW IT'S AUGUST OF 2013 AND I'M HAVING THE SAME EXACT ISSUE AGAIN. THE WRENCH LIGHT COMES ON AND MY VEHICLE STALLS AND I CAN'T ACCELERATE. I HAVE TO TURN MY CAR OFF, WAIT A FEW MINUTES, AND TURN IT BACK ON TO CONTINUE DRIVING AND SOMETIMES THAT DOESN'T FIX IT. WHEN I CONTACTED MULLINAX FORD IN APOPKA, FL THEY ACKNOWLEDGED THERE HAS BEEN ISSUES WITH THAT CERTAIN PART AND THAT THEY HAVE THE MOST UPDATED VERSION OF THE PART THAT THEY SAID FORD HAS FIXED THE DEFICIENCY WITH IT. HOWEVER, THAT PART ISN'T COVERED UNDER ANY WARRANTY SO I WOULD HAVE TO PAY ALMOST $300 TO HAVE IT REPLACED YET AGAIN. *TR