2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Electronic stability control (ESC), Aug 9, 2013
ON MY DRIVE HOME FROM CHICAGO TO PONTIAC MI, I WAS JUST PAST HALFWAY HOME WHEN WITHOUT ANY WARNING MY CAR BEGAN BEEPING AT ME AND DISPLAYED THE FOLLOWING MESSAGES, SERVICE ADVANCETRAC, SERVICE POWER STEERING, SERVICE POWER STEERING NOW. SIMULTANEOUSLY I LOST ALL POWER STEERING HOWEVER, ITS NOT THE SAME AS LOSING POWER STEERING ON A NORMAL CAR OR DRIVING AN OLDER VEHICLE THAT WAS NEVER NORMALLY EQUIPPED WITH POWER STEERING. THE WHEEL BECAME LOCKED TO THE RIGHT AND THE CAR DARTED TO THE RIGHT TAKING ME ONTO THE SHOULDER OF THE EXPRESSWAY, I FOUGHT BACK PULLING THE WHEEL TO THE LEFT AS HARD AS I COULD. SUDDENLY I FELT A POPPING SENSATION AND THE CAR DARTED TO THE LEFT TAKING ME FROM THE RIGHT SHOULDER TO THE LEFT LANE. I AGAIN PULLED THE WHEEL IN THE OPPOSITE DIRECTION BUT THE WHEEL FELT LOCKED, SUDDENLY I FELT THAT FAMILIAR POPPING FEELING AND THE CAR DARTED OFF TO THE SHOULDER AGAIN. THIS SAME PROCESS WAS REPEATED UNTIL I COULD GET THE CAR STOPPED SAFELY. UPON TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THERE WAS A SHORT IN THE ELECTRIC POWER STEERING AND WOULD NEED A NEW RACK AND PINION. I'VE NEVER REPORTED ANYTHING LIKE THIS BEFORE BUT I FELT IT MY CIVIL DUTY SINCE I'M CERTAIN A PERSON OF LESSER STRENGTH, LIKE MY FIANCE' WOULDN'T HAVE ACHIEVED THE SAME OUTCOME. *TR
Vehicle speed control, Fuel/propulsion system, Aug 9, 2013
CALL STALLED IN THE MIDDLE OF DRIVING 2 XS IN THE WORST PART OF THE CITY. WOULD RESTART BUT STALL AFTER A FEW MORE MINUTES OF DRIVING...HAD TO COAST INTO PARKING LOT AND GET TOWED TO DOWNTOWN FORD IN CANTON OHIO TO BE REPAIRED. DOWNTOWN FORD SAID THROTTLE BODY...OVER $600 TO REPAIR ON A VEHICLE WITH ONLY 39000 MILES. *TR
Vehicle speed control, Aug 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,036. *TR
Vehicle speed control, Engine, Aug 9, 2013
CAR LOST ACCELERATION, POWER, THERE WAS SHAKING HAD TO PULL OVER TURN CAR OFF AND CONTINUE ON. HAPPENED AGAIN ON AUG 8TH, 2013. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 9, 2013
I WAS TRAVELING ON THE INTERSTATE AT HIGHWAY SPEED. TRAFFIC HAD SLOWED ALITTLE SO I BEGAN TO SLOW AS WELL. WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. THE WRENCH LIGHT CAME ON THE DASH. I HAD NO CONTROL OVER THE ACCELERATION OF THE CAR. AFTER ALMOST BEING TAKEN OUT BE A SEMI I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. THE CAR WAS IDLING VERY ROUGH. I SHUT THE CAR OFF AND WAITED A FEW SECONDS. I RESTARTED THE CAR AND THE LIGHT WAS OFF. I WAS ABLE TO DRIVE HOME WITH NO MORE PROBLEMS. SEEMS THAT FORD HAS A MAJOR ISSUE. I THING THEY SHOULD BE MADE TO RECALL THESE CARS BEFORE SOMEONE GETS KILLED. *TR
Vehicle speed control, Aug 8, 2013
I WAS TRAVELING NORTH ON I-75 AT ABOUT 65-70 MPH, WHEN ALL OF A SUDDEN I LOSE POWER, AS THOUGH THE CAR'S NOT GETTING ANY GAS. NOTHING HAPPENED WHEN I TRIED TO CONTINUE ACCELERATING. I COASTED IT OFF THE INTERSTATE, I WAS IN THE FAR RIGHT HAND LANE, SO I WAS ABLE TO DO THIS RATHER EASILY. WHEN THE CAR STOPPED, IT BEGAN SHUDDERING AND SHAKING, IDLING VERY ROUGH. THE LITTLE WRENCH LIGHT CAME ON. WHEN I GOT MY WITS BACK AS I WAS IN A PANIC BEING 156 MILES AWAY FROM HOME, AND STILL 800 MILES AWAY FROM MY DESTINATION, I TRIED TO CONTINUE DRIVING BECAUSE I COULDN'T TELL WHERE I WAS AT. THE CAR CREPT ALONG EXTREMELY SLOW, BUT I WAS ABLE TO GET CLOSE ENOUGH TO READ THE SIGN, I WAS HALF A MILE FROM THE ALTOONA RD EMERSON EXIT 283. I TURNED THE CAR OFF TO CALL SOMEONE. AFTER A FEW MINUTES OF MULTIPLE DROPPED CALLS, I TRIED TO START THE CAR, AND IT DID. I WAS ABLE TO DRIVE IT TO THE EXIT AND AS I WAS APPROACHING THE STOP SIGN AT THE END OF THE OFF RAMP, IT STALLED. I TRIED AGAIN AND WAS ABLE TO GET IT INTO LOVE'S TRUCK STOP. I ENDED UP HAVING IT TOWED 156 MILES BACK HOME. IT'S SITTING IN MY YARD, I HAVEN'T DONE ANYTHING YET WITH IT, I'M TOO DISGUSTED AS I JUST BOUGHT IT A MONTH AGO, AND HAVE BEEN READING NUMEROUS INCIDENTS JUST LIKE MINE. AND WHERE FORD DOESN'T SEEM TO CARE ENOUGH ABOUT THE PEOPLE BUYING THEIR PRODUCT. I'M PAYING A LOT OF MONEY FOR A CAR THAT I NO LONGER TRUST. MY HUSBAND TOOK IT TO ONE OF THOSE AUTO STORES NO CODE COULD BE READ. I CAN SAY WITH CERTAINTY THAT HAD I BEEN FURTHER UP IN ONE OF THE BIGGER CITIES IN HEAVIER TRAFFIC AND OUT IN THE CENTER LANES, IT WOULD NOT HAVE BEEN GOOD. IT SEEMS TO ME, THAT IT'S A NO BRAINER, A RECALL VERSES A CRIMINAL NEGLIGENT SUIT. BECAUSE IT'S ONLY A MATTER OF TIME.. *TR
Power train, Electrical system, Aug 8, 2013
THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. AS I PULL OVER THE SIDE OF THE ROAD AND BRAKE, THE CAR WILL START SHAKING. THE ONLY WAY TO FIX IT IS TO TURN THE CAR OFF AND BACK ON AGAIN. THE WRENCH LIGHT WILL DISAPPEAR AFTER THAT AND IT'LL START DRIVING NORMALLY AGAIN. FIRST TIME THIS HAPPENED I WAS ON THE INTERSTATE WITH MY THREE YEAR OLD IN THE CAR WITH ME. ONE UNHAPPY MOMMA!!!! THE CODE IT READ P2111 WHICH I HAVE BEEN TOLD IT IS A DEFECT IN THE THROTTLE BODY. HOPE THEY ARE RIGHT. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Aug 8, 2013
I WAS DRIVING ON THE HIGHWAY AT ABOUT 70 MPH. THE CAR SUDDENLY SHUT DOWN AND STARTED COASTING. PRESSING THE GAS PEDAL DID NOTHING. THE THROTTLE CONTROL/TRANSMISSION WARNING LIGHT CAME ON. I COASTED OFF OF THE HIGHWAY AND TURNED OFF MY CAR. I TURNED THE CAR BACK ON, WARNING LIGHT WAS GONE, CAR DROVE FINE THE REST OF THE WAY TO MY DESTINATION. NEXT MORNING THE EXACT SAME THING HAPPENED. STOPPED AT AN AUTO REPAIR SHOP. THEY COULD NOT DIAGNOSE THE PROBLEM. GOT BACK ON THE HIGHWAY AND MADE IT TO MY DESTINATION WITHOUT INCIDENT. *TR
Vehicle speed control, Aug 8, 2013
ON 8/2/2013, I WAS DRIVING ON I-68W NEAR ROCKY GAP, MD. WHILE DRIVING DOWN THE MOUNTAIN, THE CAR'S RPMS JUMPED UP TO 4000 RPMS FROM ITS NORMAL 2000 RPMS. I TRIED APPLYING THE BRAKES AND PUMPING THE GAS TO TRY TO GET THE CAR TO OPERATE NORMALLY. AFTER 30 OR 40 SECONDS, THE CAR RETURNED TO 2000 RPMS. THIS REPEATED A COUPLE TIMES OVER THE NEXT FEW MINUTES. EVENTUALLY, I WAS GOING UP A MOUNTAIN,WHEN THE CAR'S RPMS DROPPED TO 1000. THE CAR DECELERATED AND I WAS ABLE TO PULL SAFELY OVER TO THE SHOULDER. THE AMBER WRENCH SYMBOL WAS LIT. I LET THE CAR SIT FOR A FEW MINUTES THEN STARTED IT BACK UP AGAIN. AT THIS POINT, THE CAR WORKED NORMALLY BUT ACCELERATION WAS SOMEWHAT SLUGGISH. WHEN I RETURNED HOME, I CHECKED TO SEE IF ANY VEHICLE ERROR CODE WERE PRESENT. NONE WERE. INITIALLY, I THOUGHT THE CAR WASN'T USED TO THE MOUNTAIN DRIVING. A FEW DAYS LATER, I WAS DRIVING ALONG MD-100W (A VERY FLAT ROAD) AND THEN PULLED INTO A LOCAL SHOPPING CENTER. WHILE DRIVING THROUGH THE PARKING LOT, THE CAR LOST POWER. I IMMEDIATELY HOOKED UP A CODE READER AND GOT A P2112. I GOOGLED THIS ERROR CODE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH FORD FUSIONS. IF THIS LOSE OF POWER OCCURRED AT THE WRONG TIME, IT COULD EASILY CAUSE A BAD ACCIDENT. *TR
Vehicle speed control, Engine, Aug 8, 2013
CAR WAS RUNNING BUT WOULD NOT ACCELERATE AFTER A STOP. GAS PEDAL WAS INOPERATIVE. ELECTRONIC THROTTLE BODY. *TR
Power train, Vehicle speed control, Aug 8, 2013
1 MORNING TRAFFIC, HEAVY STOP AND GO, TOOL LIGHT CAME ON, CAR STALLED, SHAKE AND WOULD NOT ACCELERATE. 2 ANOTHER WHEN I WAS WITH CHILDREN AND STEADY SPEED OF 65MPH ON THE FREEWAY AND ON FAST LANE AND CAR NO WARNINGS SHUT DOWN ACCELERATIONS AND TOOL LIGHT CAME ON. 3 DRIVING WITHOUT TRAFFIC COMING OFF A STOP LIGHT TURNING ON A MAIN STREET AND CAR SHUTS DOWN AGAIN AFTER NO WARNING . TOOL LIGHT COMES ON AND ENGINE LIGHT AS WELL. MANY OTHER INCIDENTS HAVE OCCURRED AND FINALLY AFTER SEVERAL ATTEMPTS TO FIGURE OUT WHAT WAS THE ISSUES THE MECHANIC HAD A CODE OD P2111 THROTTLE BODY SYSTEM WAS THE CAUSE. VERY DANGEROUS AND WHAT IS WORSE THE CAR TESTS ITSELF AND MAKES THE ISSUES GO AWAY FOR A SHORT TIME. *TR
Vehicle speed control, Aug 8, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE WOULD NOT ACCELERATE. AFTER MERGING TO THE SHOULDER OF THE ROAD AND SHUTTING THE ENGINE OFF THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE SHORTLY RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE THROTTLE CONTROL MODULE HAD TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 8, 2013
HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2010/FORD/FUSION/POWER+TRAIN TRAVELING ON INTERSTATE AT 55 MILES PER HOUR WHEN THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON IT WAS ALL THAT COULD BE DONE TO AVOID A HIGHSPEED ACCIDENT. WHEN THE VEHICLE WA RESTARTED IT RAN FINE. HOWEVER IT CONTINUES DOING THIS. THE DEALER SAYS THE THROTTLE UNIT ($600) NEEDS REPLACED THIS AFTER THE TRANSMISSION WAS JUST REPLACED. WE CALLED THE FORD CUSTOMER SERVICE IT TOOK THREE WEEKS FOR THEIR REPRESENTATIVE TO RETURN THE CALL AND HE HAD THE NERVE TO ASK "WHAT DID WE EXPECT HIM TO DO"? WITH THE WEB THE COMPANIES CAN NO LONGER LIE THE DEALER AND FORD FIRST STATED IT WAS THE FIRST THEY HEARD OF THIS, YET THERE ARE LAWSUITS EVERYWHERE. *TR
Vehicle speed control, Fuel/propulsion system, Aug 7, 2013
DRIVING AT RELATIVELY LOW SPEED - 25-30 MPH - AND CAR LURCHED TO SLOW SPEED - COULD NOT ACCELERATE AT ALL. HAD TO PULL OVER TO SIDE OF ROAD, TURN VEHICLE OFF AND RESTART. DROVE 50 YARDS AND PROBLEM RECURRED. IT CONTINUED TO HAPPEN, FORTUNATELY NOT ON THE HIGHWAY UNTIL I CALLED THE FORD DEALER. HAD TO HAVE THE VEHICLE TOWED BECAUSE I DID NOT WANT TO TAKE IT ON THE HIGHWAY. DEALER WANTED TO CHARGE ME OVER $500 FOR REPAIR AS VEHICLE WAS 3 MONTHS OUT OF 36 MONTH WARRANTY. I RESEARCHED ONLINE AND FOUND THAT THIS IS A PROBLEM WITH THE "THROTTLE BOX" WHICH THE DEALER SHOULD HAVE BEEN WELL AWARE OF. DEALER DID "ASSISTED" ME WITH COST OF REPAIR - CHARGED ME $50.00. THE REPAIR SHOULD HAVE BEEN FREE. FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS KILLED. *TR
Fuel system, Gasoline, Power train, Engine, Aug 7, 2013
I WAS AT A STOP AT A RAILROAD CROSSING. UPON APPLYING THE GAS TO GO, I STARTED TO LOOSE ALL POWER WITH THE ENGINE STARTING TO SHAKE, AND THE CAR SEEMING TO STALL, BUT LIMPING ALONG. NOTHING HAPPENED AS I PRESSED THE GAS PEDAL. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD IN A PARKING LOT. THE DASHBOARD HAD A WRENCH LIGHT ON. THE CAR IN THE ENGINE AREA WAS STILL VIBRATING AND SHAKING, WITH NO POWER BUT TO LIMP ALONG. I TURNED THE CAR OFF. WAITING A FEW MINUTES AND THE CAR STARTED UP, BUT SHAKING AN SPUTTERING. I WAS ABLE TO DRIVE THE CAR TO MY JOB WITHOUT ANY FURTHER PROBLEM. I CALLED THE FORD DEALER AND MAKE AN APPOINTMENT FOR THE FOLLOWING MONDAY. WHEN GOING HOME, I DROVE AT 30 MILES PER HOUR. THE CAR LOST ALL POWER TWO MORE TIMES, STALLING AND LIMPING ALONG WITH THE WRENCH LITE ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND IT LIMPED TO MY HOME. AT THIS POINT, CAR WAS NOT SAFE TO DRIVE AND THE NEXT DAY, AAA TOWED CAR FROM MY DRIVEWAY TO FORD DEALER. I MENTIONED THE THROTTLE BODY PROBLEM AND DEALER TOLD ME IT WOULD HAVE TO HAPPEN WHEN THEY TEST DRIVE IN ORDER TO HAVE PART CHANGED. THEY DID GIVE ME A LOANER AND REPORTED TO ME THAT CAR STALLED OUT AND LOST POWER ON THEIR TEST DRIVE. THROTTLE BODY PART WAS CHANGED AND CAR HAS PERFORMED WELL SINCE THAT TIME. $550 BILL AT FORD. THIS CAR WAS A DEATH TRAP TO DRIVE WITH THE THROTTLE BODY DEFECT. *TR
Power train, Engine, Aug 7, 2013
ENGINE LOST POWER WITHOUT WARNING. WE WERE AT LOW SPEED AND COULD GET OFF THE ROAD. DEALER HAS CLEANED THE ELECTRONIC THROTTLE BODY AND REINSTALLED IT. CONCERN IS WHAT HAPPENS IN THE FUTURE IF FAILURE IS IN A VERY DANGEROUS LOCATION. THERE SHOULD BE A RECALL FOR THIS CONDITION. *TR
Engine, Aug 7, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE VACUUM SOLENOID HAD FAILED. THE DEALER REPLACED THE ENGINE VACUUM SOLENOID HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.
Power train, Vehicle speed control, Engine, Aug 7, 2013
TRAVELING DOWN THE HIGHWAY AT 70MPH USING CRUISE CONTROL, WHEN THE WRENCH SYMBOL APPEARED ON THE DIAL AND THE CAR SLOWED WAY DOWN AND WOULD NOT ACCELERATE. WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES TO RESTART AND WERE ABLE TO DRIVE AWAY AT NORMAL SPEEDS. THIS HAPPENED TWO MORE TIMES WITHIN THE 2 HOUR TRIP. WE SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP AND WERE TOLD THE PROBLEM WAS THE THROTTLE BODY AND THAT IT HAD TO BE REPLACED, BUT THERE WERE NO PARTS AVAILABLE IN THE ENTIRE COUNTRY AND THE PART WAS ON BACK ORDER UNTIL PERHAPS 2 MONTHS. WE WERE TOLD THIS IS A FAIRLY COMMON PROBLEM, BUT THERE WAS NO RECALL FORTHCOMING. I BELIEVE THIS IS POTENTIALLY A LIFE-THREATENING PROBLEM THAT SHOULD BE ADDRESSED BY THE COMPANY. I'M GETTING MY CAR BACK FROM THE DEALERSHIP BECAUSE I NEED TRANSPORTATION AND HAVE NOT BEEN OFFERED A LOANER FOR THE DURATION OF THE TIME IT WILL TAKE TO GET THE NEW PART. I WILL BE LIVING IN CONSTANT FEAR THAT THE PROBLEM WILL RECUR AND I COULD BE LEFT STRANDED ON THE SIDE OF THE ROAD AT SOME POINT WHEN THE CAR WILL NOT RESET. *TR
Vehicle speed control, Aug 7, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LAMP AND THE WRENCH WARNING ICON WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,300.
Power train, Engine, Aug 7, 2013
2010 FORD FUSION / 2.5L SE. ONE THE FREEWAY AT A SPEED OF 70MPH AND ENGINE RPM AT 2100 AND TRANSMISSION IN D THE THROTTLE STOPPED RESPONDING AND THE VEHICLE SPEED BEGAN TO RAPIDLY DECREASE. THE ENGINE RPM DROPPED TO 900. VERY DANGEROUS SITUATION BECAUSE OF FREEWAY TRAFFIC AND NO SHOULDER. AFTER VEHICLE THROTTLE STOPPED RESPONDING PUT THE VEHICLE IN NEUTRAL (NOW GLIDING DOWN THE FREEWAY) AND TURNED THE ENGINE OFF AND RESTARTED. THIS DID NOT FIX THE PROBLEM, ENGINE RPM RETURNED TO 900 AND NO THROTTLE CONTROL. WAS NEARLY HIT WHILE TRYING TO GLIDE TO THE RIGHT LANE BY TRAFFIC. ONCE THE VEHICLE WAS GLIDED TO A STOP SHUT THE CAR OFF AND REMOVED KEY AND WAITED A FEW MINUTES AS SEMI'S CAME WITHIN INCHES OF MY VEHICLE AT 70MPH. RESTARTED THE VEHICLE AND THROTTLE RESPONDED. AFTER TWO MINUTES OF DRIVING THE ISSUE REPEATED AGAIN. *TR
Power train, Vehicle speed control, Aug 7, 2013
I WAS DRIVING DOWN THE INTERSTATE AT APPROX 60 WHEN ALL OF A SUDDEN THE CAR WAS RUNNING BUT WHEN I PUSHED ON THE GAS NOTHING HAPPENED... AND THE WRENCH ON THE DASHBOARD CAME ON.... THE CAR COASTED TO A STOP FINALLY... I THEN SHUT OFF THE CAR AND RESTARTED IT.. AND NO PROB THEN ON.. SO FAR... *TR
Vehicle speed control, Engine, Aug 7, 2013
THE CAR SUDDENLY STOPPED ACCELERATING AND THE ENGINE WOULD ONLY PRODUCE ABOUT 800 RPM. I SHUT THE CAR OFF AND RESTARTED IT AND THE PROBLEM REPEATED THE NEXT DAY AT A LOWER SPEED (30 MPH). THE DEALER DIAGNOSED IT AND SAID IT DUE TO A DEFECTIVE THROTTLE POSITION SENSOR WHICH WOULD COST $475 AND IS NOT COVERED UNDER ANY WARRANTY. *TR
Vehicle speed control, Aug 7, 2013
CAR LOST POWER WITHOUT WARNING. WE WERE TRAVELING ON A TWO LANE ROAD GOING DOWNHILL. COASTED TO SIDE OF ROAD AND RESTARTED. WE WERE ABLE TO MAKE IT HOME. THROTTLE BODY REPLACED AT DEALER. WE HAVE TWO 2010 FUSIONS IN OUR HOUSEHOLD. OTHER CAR FAILED IN SAME MANNER EXCEPT IT HAPPENED ON THE FREEWAY. THIS THROTTLE BODY HAS ALSO BEEN REPLACED. THIS CAR HAD 55000 MILES. SPEED WAS APPROXIMATELY 75 MPH. *TR
Engine and engine cooling, Vehicle speed control, Aug 7, 2013
I WAS DRIVING MY MORNING COMMUTE DOING ABOUT 65 MPH ON THE INTERSTATE WHEN THERE WAS A CLUNKING TYPE NOISE FROM THE ENGINE AND THEN THE CAR JUST WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE SHOULDER, PUT IT IN PARK AND TURNED IT OFF. I THEN RESTARTED THE CAR AND IT DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP THAT MORNING AND AFTER HAVING THE VEHICLE ALL DAY I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG AND JUST RESET THE COMPUTER BECAUSE THEY SAID THERE WAS PROBABLY A MALFUNCTION WITH THE COMPUTER THAT SENT A SIGNAL TO THE ENGINE WHICH CAUSED THIS TO HAPPEN. THAT COST ME $103 TO JUST RESET THE COMPUTER. THEN 4 DAYS LATER IT HAPPENS TO ME AGAIN WHILE DRIVING ABOUT 60 MPH ON A HIGHWAY. I DID THE SAME THING BY PUTTING IT IN PARK, SHUTTING IF OFF AND THEN RESTARTING IT. AT THAT POINT I DECIDED TO DROP IT OFF AT THE DEALERSHIP FOR THEM TO CHECK THE NEXT MORNING BEINGS IT WAS AFTER HOURS AND THEY OBVIOUSLY DID NOT FIX THE PROBLEM THE FIRST TIME. ON THE WAY TO DROPPING IT OFF AT THE DEALERSHIP IT HAPPENED AGAIN WHILE GETTING ON THE INTERSTATE. I GUESS WE WILL HAVE TO WAIT AND SEE WHAT LAME EXCUSE THEY COME UP WITH THIS TIME. *TR
Power train, Electrical system, Aug 6, 2013
DRIVING TO WORK ON 8/5/13 AT AROUND 40MPH WHEN MY VEHICLE STARTS TO AUTOMATICALLY SLOW DOWN AND SHAKE. I LOOKED DOWN AT THE DASHBOARD AND NOTICED A "WRENCH" WAS LIT UP FOR A WARNING, BUT IT WAS NOT THERE WHEN I STARTED THE CAR BEFORE GOING TO WORK. I WAS ABLE TO PULL OVER AND STOP FOR A FEW MINUTES. I STARTED THE CAR AGAIN WITHOUT ANY PROBLEMS, AND THE "WRENCH" SIGN WAS NOT LIT. I WAS ABLE TO MAKE IT TO WORK, WHICH WAS ANOTHER 5-10 MILES AWAY, BUT I DROVE AROUND 25MPH IN CASE I NEEDED TO PULL OVER AGAIN. LATER THAT SAME DAY, THE SAME EXACT THING HAPPENED WHILE DRIVING ON THE HIGHWAY ON AN INCLINE AT A SPEED OF 50MPH. I WAS ALMOST HIT FROM BEHIND BECAUSE THE CAR STALLED IMMEDIATELY WITHOUT WARNING AND THE DRIVER BEHIND ME COULD NOT TELL THAT MY CAR WAS SLOWING DOWN IMMEDIATELY. LUCKILY I WAS NOT HIT AND I WAS ABLE TO PULL OVER AND STOPPED THE CAR FOR A FEW MINUTES. AGAIN, I RE-STARTED THE CAR WITHOUT THE "WRENCH" SIGN LIGHTING UP. I DROVE STRAIGHT TO THE DEALERSHIP. THEY WERE NOT ABLE TO LOOK AT IT THAT DAY, SO I HAD TO LEAVE THE CAR OVERNIGHT AND GET A RENTAL. I RECEIVED A CALL THE NEXT DAY FROM THE DEALERSHIP AND WAS TOLD THAT IT WAS A FAILURE OF THE ELECTRONIC THROTTLE BODY. TOTAL OUT OF POCKET COST OF ALMOST $690. MY VEHICLE IS ONLY A LITTLE OVER 3 YEARS OLD AND ONLY HAS 52,000 MILES ON IT. *TR