2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Vehicle speed control, Engine, Fuel/propulsion system, Aug 6, 2013
I WAS TRAVELING ON THE HWY GOING HOME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TRIED TO PRESS THE GAS PEDAL IT WOULD NOT DO ANYTHING AT ALL. I MANAGED TO PULL OVER TO THE MEDIAN. I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES THE REST OF MY WAY HOME. WITHOUT WARNING THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR
Engine and engine cooling, Vehicle speed control, Aug 6, 2013
DRIVING ABOUT 35 MILES AN HOUR WHEN THE CAR MAKES A MUFFLED CLUNKING NOISE AND THE SPEEDOMETER STARTS GOING TOWARDS 0. I PULL OVER, TURN OFF THE CAR TURN IT BACK ON AND IT RUNS FINE FOR ABOUT 5 MILES AND DOES IT AGAIN, THIS TIME THE NOISE IS LOUDER, THE ENGINE LIGHT COMES ON AND I CAN SMELL BURNING. I WAS ABLE TO PULL INTO A PARKING LOT, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. I'VE JUST BEEN TOLD IT IS THE THROTTLE BODY AND IT WILL BE ABOUT $600 TO REPAIR IT. MY WARRANTY EXPIRED 34 DAYS AGO. *TR
Vehicle speed control, Fuel/propulsion system, Aug 6, 2013
I WAS DRIVING IN WINDBER, PA GOING AROUND A SHARP TURN WITH A TRI AXLE COAL TRUCK ON MY BUMPER, AS I WENT TO PRESS THE GAS PEDAL THE CAR MADE A POP NOISE. LOOKED DOWN AT MY DASH AND THE WRENCH LIGHT CAME ON RIGHT AWAY, I COULD NOT GET ANY GAS TO THE ENGINE, I TRIED TO GET OFF THE ROAD BUT THERE WAS NOT A SHOULDER ON THE HIGHWAY.I IMMEDIATELY PUT MY TURN SIGNAL ON AND THE CAR JUST COASTED ALONG THE SIDE UNTIL IT CAME TO A STOP ON THE SHOULDER OF THE ROADWAY ON THE CURVE, MIGHT I ADD. I TURN MY CAR OFF AND CALLED MY HUSBAND TOLD HIM HE TOLD ME TO CALL LAUREL FORD AND SEE IF THEY COULD TOW IT FOR US. I LEFT THE CAR SIT BECAUSE I WAS GOING TO A APPOINTMENT IN SOMERSET I DID NOT WANT TO BE LATE, WHEN I RETURNED FROM THE APPOINTMENT THE CAR STARTED RIGHT UP NO WRENCH LIGHT I DROVE TO LAUREL FORD, I WENT IN TALKED TO THE SERVICE REP THEY LOOKED OVER MY CAR AND ADVISED ME THAT THE COMPUTER DID NOT LOCATE A PROBLEM, BUT THEY HAVE FOUND THAT THE THROTTLE BODY HAS BEEN THE PROBLEM WITH THIS MODEL OF CAR. HE EXPLAINED THAT THE PART WAS ON NATIONAL BACK ORDER AND WAS UNSURE WHEN HE COULD GET THE PART. I DROVE THE CAR HOME THAT DAY WITH NO PROBLEM, I ATTEMPTED TO DRIVE THE CAR AGAIN TO GO TO WORK ON TUEDAY 7 MILES FROM HOME THE CAR DID THE SAME THING WENT TO GIVE IT GAS AND THE CAR SHUT OFF I PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND IT STARTED BACK UP NO WRENCH LIGHT. WENT TO WORK GOING HOME FROM WORK IT DID IT AGAIN AND NOT ONLY THE WRENCH LIGHT BUT THE ENGINE LIGHT CAME ON AS WELL. I GOT THE CAR HOME CALLED LAUREL FORD AND TOOK THE CAR TO THEM FOR REPAIR THERE IS NOT PART TO BE FOUND ITS ON NATIONAL BACK ORDER AND ITS BEEN TWO WEEKS I HAVE CALLED FORD AND HAVE NOT GIVEN ME A TIME OR DATE OF WHERE THE PART IS OR IF THE PART IS AVAILABLE. I CALLED FORD SERVICE TWICE AND GOT THE SAME ANSWER I FEEL THAT FORD HAS DROPPED THE BALL ON THIS NOT HAPPY. *TR
Engine and engine cooling, Power train, Aug 6, 2013
WHILE DRIVING ON THE FREEWAY IN NOVEMBER 2012, GOING ABOUT 70MPH MY CAR LOST POWER AND BEGAN TO SHAKE, MY CHECK ENGINE LIGHT CAME ON AS WELL AS THE TRANSMISSION LIGHT. I TURNED THE CAR OFF AND THEN IT STARTED IT AND IT WAS FINE. I TOOK IT INTO MY LOCAL FORD DEALERSHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. JULY 25 2013 I WAS ONLY GOING ABOUT 10MPH AND THE SAME THING HAPPENED AGAIN, FROM JULY 25TH TILL AUG 3 THIS HAPPENED ABOUT 10 DIFFERENT TIMES ALL GOING ABOUT 30MPH. THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS AUG 2/3. I TOOK IT IN AGAIN TO MY LOCAL DEALERSHIP ON AUG 6 2013 WERE THEY TOLD ME MY ELECTRONIC THROTTLE BODY WAS BAD AND NEED REPLACED AND WAS GOING TO COST ME AROUND $670, AND MY CAR IS UNDER WARRANTY BUT THIS PART IS NOT COVERED. I SEE THAT ALOT OF OTHER HAVE HAD THE SAME PROBLEM AND THIS PART SHOULD BE RECALLED ASAP. IM NOT PAYING TO FIX AND PART THAT IS FAULTY IN SO MAN Y VEHICLES. *TR
Vehicle speed control, Aug 6, 2013
WHEN EXITING OFF OF THE EXPRESSWAY, I LOST THE ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD, PUT IN PARK, AND AS I WAS SHUTTING IF OFF IT SHOOK/RATTLED AND THE WRENCH LIGHT CAME ON. WAITED A FEW MINUTES AND RESTARTED AND IT WAS FINE. CONTINUED TO DRIVE AND ON AUGUST 2, AS I WAS DRIVING ON THE EXPRESSWAY AGAIN (TRAVELING APPROX. 70 MPH) I AGAIN LOST THE ABILITY TO ACCELERATE, HOWEVER, THIS TIME I DIDN'T STOP OR SLOW DOWN BEFORE HAND. AGAIN I COASTED TO THE SIDE OF THE ROAD, SHUT DOWN (STILL GOT THE RATTLE AND WRENCH LIGHT) AND RESTARTED. WHEN I TOOK IT TO THE DEALERSHIP, THEY STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD! THIS IS VERY DANGEROUS THING TO HAPPEN ESPECIALLY ON THE EXPRESSWAY SINCE YOU CAN POSSIBLY BE REAR ENDED IN ADDITION TO NOT HAVING THE ABILITY TO PULL OVER. I WOULD HOPE THAT THIS ISSUE WILL BE LOOKED INTO AND CORRECTED TO THE BEST OF FORD'S ABILITY BEFORE SOMETHING WORSE HAPPENS BECAUSE OF THIS MALFUNCTION. *TR
Power train, Vehicle speed control, Aug 6, 2013
I WAS DRIVING ALONG AN EXPRESSWAY AT 55 MILES AN HOUR WHEN THE CAR SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE UPON STEPPING ON THE GAS PEDAL. I HAD TO PULL OVER AND TURN THE CAR OFF. WHEN I TURNED IT BACK ON, IT RAN FINE BUT THE WRENCH LIGHT CAME ON AND THEN WENT OFF. THE NEXT DAY, THE SAME THING HAPPENED ON AN EXPRESSWAY. I TOOK IT TO A LOCAL GARAGE BUT NO LIGHTS WERE ON AND IT DID NOT REPEAT THE PROBLEM. A FEW WEEKS LATER, DRIVING ON A STREET ROAD AT 35 MPH, THE SAME THING HAPPENED. IT OCCURRED AGAIN A FEW MINUTES LATER ON A HIGHWAY AT 55 MPH. THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I WENT TO MY LOCAL GARAGE THE NEXT DAY AND THEY PUT THE COMPUTER ON THE CAR AND FOUND THE PROBLEM WAS THE THROTTLE ACTIVATOR. I HAVE JUST LEFT A MESSAGE WITH THE DEALER TODAY AND AM WAITING TO HEAR BACK IF THEY WILL FIX IT EVEN THOUGH THE CAR IS NO LONGER UNDER WARRANTY. I AM VERY CONCERNED ABOUT DRIVING THE CAR AS MY DAILY DRIVE TO WORK IS ON EXPRESSWAYS WITH LIMITED ACCESS TO A SHOULDER TO PARK ON. *TR
Vehicle speed control, Fuel/propulsion system, Aug 6, 2013
THE FIRST TIME I EXPERIENCED THE PROBLEM; I WAS ACCELERATING GOING UP A SLIGHT INCLINE, THE ENGINE QUIT. I HAD TO PUT IT PARK AND RESTART IT, IN TRAFFIC. THIS SAME ISSUES HAPPENED SEVERAL MORE TIMES, THE CAR JUST QUIT WHILE DRIVING. ON JULY 27TH, IT HAPPENED AGAIN ALONG WITH A NEW ISSUE: I WAS AT A STOP LIGHT AND IT STARTED RUNNING RUFF AND SHUT ITSELF OFF. THIS INCIDENT HAPPENED TWICE. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 5, 2013
CAR DIED AT CRUISING SPEEDS AND ALMOST CAUSED AN ACCIDENT. I FEEL IT IS DANGEROUS FOR ME TO CONTINUE DRIVING THIS VEHICLE EVEN THOUGH IT IS ALMOST NEW. I WAS TOLD THIS IS THE THROTTLE BODY? *TR
Power train, Engine, Fuel/propulsion system, Aug 5, 2013
I WAS TRAVELING ON THE KENNEDY EXPRESSWAY IN CHICAGO AT ABOUT 4:30 PM AT RUSH HOUR TIME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TOUCHED THE GAS PEDAL NOTHING HAPPENED AT ALL. I MANAGED TO GET OFF ON THE NEAREST EXIT AND WAS BLOCKING TRAFFIC. FINALLY I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES INTERMITTENTLY, TWICE ON THE HIGHWAY AND ONCE AS I WAS TRYING TO MAKE A LEFT TURN AT A BUSY INTERSECTION. NO WARNING. THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR
Engine, Aug 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 65 MPH A WRENCH ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT. THE WRENCH WAS NO LONGER ILLUMINATED AND THE CONTACT DROVE HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED IF THE WRENCH WAS NOT ILLUMINATED THEY COULD NOT DIAGNOSE THE FAILURE. THE DEALER DID NOT DIAGNOSE NOR REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Engine, Aug 5, 2013
THE FIRST INCIDENT I WAS DRIVING DOWN THE HIGHWAY DOING 55 MPH AND MY CAR SHUT OFF. I WAS ABLE O START THE CAR AGAIN AND GET OUT OF THE ROAD. I REPLACED THE BATTERY SINCE LATER THAT DAY MY CARD WOULDN'T TURN ON. *TR THE SECOND INCIDENT I WAS HEADED TO THE AIRPORT ON MY MORNING COMMUTE; I CAME TO A STOP SIGN AND THE CAR ACCELERATED AND THE ENGINE BEGAN TO REV VERY LOUDLY THEN I MY CAR STALLED OUT. I HAVE MY CAR IN THE SHOP AND THEY ADVISED THAT I HAVE A BAD THROTTLE BODY AND IT WILL REQUIRE REPLACEMENT, THE COST IS $345.00 FOR THE PART AND $190.00 FOR THE LABOR. ALL WHILE I AM STILL PAYING ON THE LOAN. *TR
Power train, Aug 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55 MPH WHILE THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE FAILED TO INCREASE SPEED. THE CONTACT PULLED OVER AND THE VEHICLE WAS RESTARTED NUMEROUS TIMES BEFORE IT WOULD ACCELERATE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Vehicle speed control, Engine, Aug 4, 2013
THIS HAS HAPPENED ON MANY OCCASIONS, FROM DRIVING IN STOP AND GO TRAFFIC TO DRIVING ON A HIGHWAY. AFTER DRIVING THE VEHICLE FOR SOME TIME, A WRENCH LIGHT COMES ON ON THE DASHBOARD, THERE IS NO FUEL GOING TO THE CAR AND WHEN I PULL TO THE SIDE, THE CAR STUTTERS LIKE IT WANTS TO GO AND THEN STOPS AGAIN. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE CAR DRIVES LIKE NOTHING EVER HAPPENED. I HAVE GONE ONLINE AND THERE ARE A LOT OF PEOPLE WHO WERE COMPLAINING ABOUT THE SAME THING AND FORD HAS NOT RECALLED THE PART. I GUESS SOMEONE HAS TO DIE IN AN ACCIDENT FOR THEM TO TAKE ACTION. *TR
Power train, Fuel/propulsion system, Aug 4, 2013
MY CAR HAD 2 PROBLEMS. FIRST, WAS THE POWERTRAIN TRANSMISSION. IT'S THE SAME SITUATION AS WHAT OTHERS DESCRIBED, BUT MY CAR STARTED MALFUNCTIONING ON THE MONTH WE BOUGHT NEW AND LESS THAN 100 MILES. I DON'T HAVE THE SPECIFIC MILES AND DATES BECAUSE I'M RECALLING FROM 2009 AND IT'S NOW 2013. WHEN I TRIED TO CHANGE THE GEAR FROM DRIVE TO PARK IS WHEN I FIRST NOTICED THE PROBLEM. I FELT A STICKING ON THE GEAR AND A SLIGHT AWKWARD MOVEMENT OF THE CAR. I TOLD THE FORD SERVICE DEPARTMENT WHERE I BOUGHT IT IN ELIZABETHTOWN, KY. NOT SURE WHEN, BUT NOT RIGHT AWAY AND THEY DIDN'T DO ANYTHING. THEN, A FEW MONTHS LATER, THE CAR SEEM LIKE IT'S CHANGING GEAR ON IT'S OWN, BUT I WAS ON A FLAT ROAD AND HAVE NOT TOUCH THE GEAR SHIFT OR NOT PUSH THE GAS PEDAL ANY LESS OR MORE, OR BRAKED. IT DID THIS A FEW TIMES, SO I TOOK IT, BUT AGAIN, THE DEALERSHIP DID NOT DO ANYTHING. THEN, LATER, I MADE A RIGHT TURN TO A HIGHWAY WITH HEAVY TRAFFIC, BUT CLEAR WHEN I ENTERED. MY CAR ACCELERATED FOR A SECOND, THEN JUST WOULDN'T ACCELERATE ANYMORE, AND A CAR GOT PRETTY CLOSE. FINALLY, IT WENT. I TOOK IT AS SOON AS I CAN TO A DEALERSHIP IN COLUMBUS, GA. BECAUSE AN ACCIDENT COULD HAVE HAPPENED AND WAS SCARY. BUT, THEY ONLY CHECKED THE COMPUTER SYSTEM. NOTHING WAS DONE. THEN, SAME SCARY THING HAPPEN ON THE HIGHWAY AGAIN AND AGAIN. FINALLY, I TOOK IT IN 2012 AND TOLD THEM THEY HAVE TO FIX THIS BEFORE WE GET INTO AN ACCIDENT. FINALLY, THEY FIXED IT AFTER MANY TIMES OF TRYING AND BEFORE AN ACCIDENT OCCURRED. IT WAS DIAGNOSED WITH TRANSMISSION PROBLEM AND HAVE NOT HAD ANY PROBLEM SINCE 8-1-2013 AT AROUND 37,000 MILES ON IT. THIS TIME IT'S THE THROTTLE ASSEMBLY, BUT, THEY FIXED IT RIGHT AWAY HERE IN HAWAII. THIS TIME IT JUST LOSS ACCELERATION WHILE DRIVING ON THE ROAD. THANKFUL THAT MY KIDS AND I MADE IT SAFELY ON THE SIDE OF A BUSY INTERSECTION. *TR
Fuel system, Gasoline, Power train, Aug 3, 2013
CAR JERKING AND DEPRESSED PEDAL CAR NOT GOING. FOUND THAT IT IS A THROTTLE BODY ISSUE. LUCKY I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. *TR
Steering, Aug 3, 2013
I WAS DRIVING DOWN THE MAIN HIGHWAY IN OUR TOWN GOING AROUND 45 MPH WHEN THE CAR STARTED BEEPING AND AN ERROR MESSAGE APPEARED ON THE DASH SAYING THAT THERE WAS AN ERROR WITH THE POWER ASSIST. AT THAT POINT, I ATTEMPTED TO MOVE THE STEERING WHEEL AND VERIFIED THAT I HAD NO POWER STEERING. I WAS ABLE TO FINISH DRIVING HOME AND LEFT THE CAR IN THE GARAGE OVERNIGHT. WHEN WE STARTED THE CAR THE NEXT DAY, THE ERROR MESSAGE WAS GONE AND THE STEERING WHEEL TURNED FREELY. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
DRIVING ALONG FINE AND THEN SUDDENLY NO THROTTLE AT ALL. HAD TO PULL OFF THE ROAD. CAR STILL IDLING ROUGH. HAD TO SHUT OFF AND RESTART THEN IT WAS OK. HAS HAPPENED 10 TIMES KNOW ON HIGHWAY AND ON SECONDARY ROADS. VERY DANGEROUS SITUATION. *TR
Engine, Aug 3, 2013
MY WIFE WAS DRIVING THE CAR ON OUR RESIDENTIAL STREET A COUPLE OF WEEKS AGO WHEN THE CAR BEGAN SHAKING AND STOPPED. AFTER RESTARTING, CAR FUNCTIONED NORMALLY. THIS WAS DISMISSED AS AN ANOMALY THE FIRST TIME. ON 8.1 THE CAR DID IT TWICE IN THE 8 MILE TRIP HOME FROM WORK WITH MY SON AND WIFE. TODAY, MY WIFE AND I WERE IN THE CAR WHEN IT DID IT RIGHT IN FRONT OF THE DEALER WHERE WE BOUGHT IT (UNFORTUNATELY, IT IS SATURDAY AND THE GARAGE IS CLOSED) THEN WHILE I WAS WAITING IN FRONT OF PANERA A SHORT TIME LATER THE CAR JUST DIED. THERE AGAIN, EACH TIME THE CAR RESTARTED AND RAN NORMALLY. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
WHILE RESUMING TRAVEL AFTER STOPPING AT A STOPLIGHT THE ENGINE WOULD NOT ALLOW ME TO CONTINUE TO ACCELERATE. AS THERE WAS A LINE OF TRAFFIC BEHIND ME, I QUICKLY TURNED ON MY 4-WAY FLASHERS AND COASTED TO THE SIDE OF THE ROAD. AFTER SHUTTING OFF THE IGNITION AND WAITING FOR A FEW MINUTES, I TRIED RESTARTING THE CAR. THE ENGINE RESTARTED NORMALLY AND I WAS ABLE TO PROCEED WITH FULL THROTTLE FUNCTIONALLY. THIS SAME PROBLEM HAPPENED TO ME THREE MORE TIMES SINCE THE FIRST INCIDENT. I HAVE READ ON THE INTERNET THAT SEVERAL PEOPLE ARE EXPERIENCING THIS PROBLEM AND THAT FORD IS NOT ISSUING A RECALL TO FIX THIS PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
WHILE DRIVING ON THE HIGHWAY AT 60 , IN A SECTION OF HIGHWAY WITH NO BREAKDOWN LANE AND MULTIPLE HIGHWAYS MERGING TOGETHER, THE CAR SUDDENLY LOST ALL THROTTLE POWER AND WRENCH LIGHT WENT ON. COASTED TO SIDE OF ROAD BARELY BEING MISSED BY SEVERAL OTHER VEHICLES AND TRUCKS. I SHUT CAR OFF AND STARTED AGAIN AND WAS OK AND ABLE TO GET OFF HIGHWAY. ONCE OFF HIGHWAY CAR KEPT LOOSING THROTTLE POWER EVERY MILE UNTIL I GOT IT TO THE DEALERSHIP. DEALERSHIP SAYS THIS IS AN ISSUE WITH 2010 FUSIONS AND THAT PART IS NOT AVAILABLE UNTIL END OF OCTOBER! (ALREADY HAD THROTTLE BODY AND PLATE CLEANED A FEW WEEKS AGO WHEN IT HAPPENED ON A COLD START AND CODE CAME UP P2111 THROTTLE ACTUATOR CONTROL STUCK OPEN. CAR WAS FINE UNTIL NOW.) *TR
Power train, Vehicle speed control, Engine, Aug 2, 2013
WHEN LEAVING HOME TO GO TO THE STORE, ACCELERATOR PEDDLE STOPPED RESPONDING SHORTLY AFTER SHIFTING INTO DRIVE AFTER LEAVING THE DRIVEWAY. THE ENGINE IDLED VERY ROUGHLY, SO I SHIFTED INTO NEUTRAL AND PULLED OVER. I PUT THE TRANSMISSION INTO PARK, TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. IT IDLED FINE, SO I CONTINUED ON MY TRIP. SHORTLY AFTER, STOPPING AT A STOP SIGN, THE SAME THING HAPPENED WHEN PULLING AWAY FROM THE STOP. I WAS TURNING LEFT, SO I HAD TO IMMEDIATELY TURN RIGHT AND PULL OVER TO AVOID AN ACCIDENT. RESTARTED ENGINE AND CONTINUED TO MY DESTINATION. THE SAME BEHAVIOR OCCURRED AGAIN ON Y WAY BACK HOME WHEN STARTING ANOTHER LEFT TURN. *TR
Power train, Engine, Aug 2, 2013
AT 65 MPH THE CAR ALL OF THE SUDDEN SHUTTERED AND WENT INTO LIMP MODE. PULLED OVER TO THE SIDE, WRENCH LIGHT WAS ON AND THE CAR SAT AN IDLED/SHUTTERED. TURNED IT OFF. WAITED ABOUT 30 SECONDS AND TURNED IT BACK ON, EVERYTHING APPEARED FINE, AND NO LIGHTS ON THE DASHBOARD. DID AN INTERNET SEARCH AND DISCOVERED MANY 2010 FUSION OWNERS HAVING SAME ISSUE...THROTTLE BODY. TOOK THE CAR TO DEALER AND CONFIRMED FAULTY THROTTLE BODY. WANTED $596 TO REPLACE THROTTLE BODY AND REPROGRAM PCM. WAY TOO MUCH FOR A PART THAT IS ABOUT $150 AND 10 MINUTES WORK. DANGEROUS SITUATION, AS HIGHWAY SPEED AND SUDDEN LOSS OF POWER DO NOT MIX. *TR
Vehicle speed control, Engine, Aug 2, 2013
I WAS TRAVELING ON ROADWAY AT APPROXIMATELY 35 MPH WHEN THROTTLE SUDDENLY STOPPED RESPONDING. I PRESSED THE ACCELERATOR REPEATEDLY BUT ENGINE APPEARED TO STAY AT IDLE AND VEHICLE SLOWED TO A STOP. A WRENCH SYMBOL LIT UP ON DASHBOARD. SHUT VEHICLE OFF AND RESTARTED AND ENGINE BEGAN RUNNING NORMALLY. FORTUNATELY THERE WERE NO VEHICLES BEHIND ME OR INTERSECTING WITH ME WHICH I WOULD HAVE HAD TO AVOID. *TR
Fuel system, Gasoline, Power train, Aug 2, 2013
I WAS GOING TO A FRIENDS HOUSE. MY CAR WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON. IF I PRESSED ON THE GAS PEDAL THE TACT WOULD MOVE UP BUT THE CAR WOULDN'T. IT WAS SHAKING. IT WAS TOWED TO THE DEALERSHIP AND THE THROTTLE BODY WAS CHANGED. APPARENTLY THE THROTTLE BODY IS A DEFECTIVE PART THAT NEEDS TO BE RECALLED. THE DEALER SAID THAT THE PART WAS ON BACK ORDER. THEN LATER THAT DAY HE GOT 8 NEW THROTTLE BODIES IN. SEEMS LIKE A PROBLEM IF A LITTLE DEALER LIKE THE ONE I GO TO HAS TO HAVE 8 THROTTLE BODIES IN STOCK AT A TIME. PRIOR TO THIS I KNOW REALIZE MY CAR HAD AN ISSUE FROM THE BEGINNING. WHEN I WOULD BE TRAVELING WITH THE CRUISE CONTROL ON GOING DOWN HILL, MY CAR WOULD DOWN SHIFT HARD AND THE TACT WOULD GO UP VERY HIGH. I WOULD HAVE TO TAKE OFF THE CRUISE CONTROL. ALSO, WHEN I PUT MY CAR IN DRIVE OR REVERSE FROM PARKED IT WOULD JUMP INTO GEAR. IT HAS DONE THIS AGAIN SINCE I HAD THE THROTTLE BODY CHANGED. THIS IS VERY UPSETTING. I'VE DRIVEN FORDS ALL MY LIFE AND CAREER WITH FORD. I BELIEVE THIS IS A TERRIBLE ACCIDENT WAITING TO HAPPEN. I'VE READ OF A LOT OF OWNERS OF 2010 FUSION HAVING THE SAME PROBLEM WHEN GOING 60-75 MPH ON A HIGHWAY. SCARY. ALSO, IT SEEMS THE SAME PROBLEM HAS BEEN REPORTED IN OTHER MAKES OF FORD VEHICLES. *TR
Vehicle speed control, Aug 2, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE MIL WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE STALLED MOMENTS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.