2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel system, Gasoline, Electrical system, Vehicle speed control, Jul 22, 2013
I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE. *TR
Power train, Engine, Jul 22, 2013
MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS. *TR
Power train, Fuel/propulsion system, Jul 22, 2013
AFTER COMING TO A STOP AT A RED LIGHT, WE TRIED TO ACCELERATE, WHEN THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER, BUT DID NOT SHUT OFF. WE COULD NOT ACCELERATE, RPMS DROPPED AND, LUCKILY WE COASTED TO A SAFE STOP. I PUT IT PARK AND TURNED IT OFF. AFTER A MINUTE OR TWO, STARTED IT UP AGAIN, THE WRENCH LIGHT WAS OFF. WE WENT A COUPLE OF MILES AND IT DID IT AGAIN. WE DECIDED IT WAS UNSAFE SO WE BROUGHT IT HOME. *TR
Power train, Vehicle speed control, Jul 22, 2013
TODAY I WAS DRIVING THROUGH A RESIDENTIAL NEIGHBORHOOD AT ABOUT 20 MPH. MY CAR SLOWLY STARTED TO LOSE POWER. I WAS ABLE TO PULL OFF TO THE SIDE OF A ROAD IN A PARKING LOT WHERE THE VEHICLE BEGAN TO SHAKE VIOLENTLY. I PUT THE CAR IN PARK AND TURNED THE CAR OFF IMMEDIATELY. UPON RESTARTING, I WAS ABLE TO BEGIN TO DRIVE AND THE CAR DROVE FOR SEVERAL MILES AS NORMAL. THEN, THE CAR SEEMED TO LOSE POWER AGAIN, QUICKER THIS TIME, AND SHAKE VIOLENTLY. I WAS ON A BUSY ROAD WITH ONE LANE OF TRAFFIC AND COULD VERY NEARLY HAVE BEEN REAR ENDED. IT APPEARS TO BE THE THROTTLE BODY, AS SO MANY OTHER REVIEWERS HAVE CLAIMED. WHAT IS NOT UNDERSTANDABLE IS THAT THE PART IS BACK ORDERED. EVEN THOUGH MY HUSBAND CAN REPAIR IT HIMSELF, WE'LL HAVE TO WAIT FOR THE PART AND WAIT TO HAVE A CAR BACK. AS A FULL TIME TEACHER, I AM NOT SURE HOW FORD HAS NOT RECALLED SUCH A CONSISTENT ISSUE THAT TAKES AWAY FROM THE RELIABILITY OF THEIR AUTOMOBILES. I HOPE SOMEONE CAN ADDRESS THIS ISSUE IMMEDIATELY AND PLACE A RECALL ON THIS PART. I AM SO DISAPPOINTED IN FORD PRODUCTS. *TR
Electrical system, Vehicle speed control, Engine, Jul 22, 2013
I WAS DRIVING MY 2010 FORD FUSION ON HIGHWAY 31, IT WAS VERY CLOUDY AND HARD RAIN WAS COMING DOWN FAST. I REACHED 40 MILES AN HOUR AFTER ALMOST PUSHING MY FOOT SO HARD ON THE PEDDLE. ALL THE SUDDEN THE CAR STARTED LOSING POWER, SLOWLY GOING DOWN. WRENCH LIGHT CAME ON, VEHICLE STARTED SHAKING, AND RIGHT AT THE BEST TIME I HIT THE BRAKE AND THE CAR TURNED OFF, IT WOULD NOT TURN BACK ON. I HAD TO HAVE MY VEHICLE TOWED TO THE FORD DEALERSHIP. MY VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 4 TIMES AND THIS PROBLEM IS STILL NOT FIXED, I AM SO UNEASY WHEN DRIVING MY CAR, HOPING IT WILL NOT TURN OFF AND LEAVE ME STRANDED. I AM VERY SCARED TO DRIVE MY VEHICLE, IT IS THE ONLY WAY OF TRANSPORTATION FOR ME. I AM VERY UPSET ABOUT EVERYTHING AND IT STILL IS NOT FIXED. TERRIBLE VEHICLE, TERRIBLE SERVICE FROM THE FORD SERVICE PEOPLE. TOTALLY DEVASTATED THAT I MAKE A CAR PAYMENT ON MY VEHICLE WHICH IS COVERED UNDER WARRANTY AND I AM IN HARM. *TR
Power train, Jul 22, 2013
FORD SHOULD RECALL THE 2010 FORD FUSION. MANY INCIDENTS HAVE BEEN REPORTED OF IT, THE FUSION, NOT BEING ABLE TO ACCELERATE WHILE DRIVING. DOES SOMEONE NEED TO BE HURT OR, WORST BEFORE FORD ADDRESSES THIS WITH SOMETHING OTHER THAN A BULLETIN TO REPAIR SHOPS. I LOANED MY FUSION TO MY DAUGHTER AND THIS HAPPENED TO HER AT VERY BUSY INTERSECTIONS IN CHICAGO TWICE IN ONE DAY. IT HAPPENED ONE OTHER TIME FOR A TOTAL OF THREE TIMES WITHIN A ONE MONTH PERIOD. I LOOKED IT UP ON LINE AND FOUND OUT, I'M NOT THE ONLY ONE BUT ONE OF MANY. WITH THAT SAID FORD SHOULD TAKE ACTION ON THIS MATTER. *TR
Vehicle speed control, Equipment adaptive/mobility, Fuel/propulsion system, Back over prevention, Jul 22, 2013
THE CAR BEGAN TO STALL ON THE FREEWAY, SO I HAD TO DRIVE IT OFF THE FREEWAY AFTER IT HAD TURNED OFF TWICE. THE FIRST TIME, IT WENT OFF IN THE MIDDLE OF THE FREEWAY AS I LUCKILY VEERED TO THE SIDE AND NO ONE WAS HURT. I TOOK IT TO BE SERVICED. IT TURNS OUT THERE WAS A FAULTY THROTTLE CONTROL: THE THROTTLE ACTUATOR WAS STUCK CLOSED (P2111), AND ALSO WOULD GET STUCK OPEN (P2112). THIS MUST HAVE HAPPENED WHILE I WAS ON THE FREEWAY. THE AUTO SERVICE CENTER RAN THE TESTS AND TESTED MY VEHICLE AFTER REPLACING THAT THROTTLE ASSEMBLY AND NOW MY CAR RUNS BACK TO NORMAL. ALSO, MY REAR PARKING AID BACK UP TONE IS OUT OF ORDER. SOMETIMES IT JUST BEEPS CONSTANTLY AND THERE IS NOTHING BEHIND THE VEHICLE. IT SEEMS TO BE WORKING IN ORDER, BUT ONCE IN A WHILE IT DOES THAT. *TR
Engine, Fuel/propulsion system, Jul 22, 2013
VEHICLE GOES INTO "LIMP-HOME" MODE SUDDENLY AND UNEXPECTEDLY. HAPPENED ON I-95 AND WAS LUCKY I COULD PULL OVER WITHOUT GETTING KILLED. DEALER COULD NOT FIND PROBLEM ALTHOUGH THIS SHOULD HAVE BEEN WELL-KNOWN TO THEM BY THEN. HAPPENED SEVERAL TIMES SINCE AND GOT WORSE AND NOW CAR IS IMMOBILE AND TOO DANGEROUS TO DRIVE. APPARENTLY A PROBLEM WITH FUEL INJECTION THROTTLE BODY WHICH FORD IS WELL AWARE OF AND PART IS BACK-ORDERED 7-10 DAYS (THEY SAY). NHTSA INITIATED AN INVESTIGATION OF PROBLEM IN FEB 2013 BUT FORD HAS NOT INFORMED CUSTOMERS OF THIS VERY DANGEROUS SITUATION NOR OFFERED ANY FIX. SEEMS UNCONSCIONABLE TO ME. WHAT DOES NHTSA PROPOSE TO DO ABOUT THIS AND WHY HASN'T IT DONE SO? THIS SITUATION IS LITERALLY WITHOUT EXAGGERATION A DANGER TO HUMAN LIFE AND THE MANUFACTURER DOES NOTHING. WHAT IS NHTSA FOR? *TR
Fuel system, Gasoline, Vehicle speed control, Jul 22, 2013
FAULTY THROTTLE BODY HAS CAUSED SEVERAL ENGINE STALL EVENTS ON AND OFF HIGHWAY. CAR IN SHOP AWAITING REPLACEMENT PART. FORD SERVICE ACKNOWLEDGED THAT THIS IS A WELL KNOWN DEFECT WITHOUT A RECALL YET ANNOUNCED. THEY ADVISED NOT DRIVING THE CAR AGAIN UNTIL PART IS REPLACED AS THAT WOULD BE "VERY DANGEROUS." WHY WOULD THIS NOT BE A RECALL YET? *TR
Power train, Engine, Jul 22, 2013
I WAS AT A LEFT TURN LIGHT AND WHEN I DROVE THROUGH THE LIGHT TO MAKE THE LEFT TURN MY CAR STARTED SHAKING AND THE WRENCH LIGHT CAME OUT. WHEN I WAS HITTING THE GAS IT DIDN'T GO SO I PULLED OVER AND TURNED THE CAR OFF. I WAITED A WHILE AND TURNED IT ON AND IT STARTED UP FINE. SO I STARTED DRIVING A LITTLE MORE AND IT DID IT AGAIN. I TURNED THE CAR OFF FOR A WHILE AND I TURNED IT BACK ON AND WAS ABLE TO DRIVE IT HOME SINCE I LIVED CLOSE BY. THE WRENCH LIGHT TURNED OFF BUT THE ENGINE LIGHT STAYED ON. I GOT UP THAT MORNING AND DROVE IT TO A NEIGHBORHOOD SHOP AND THEY SAID THE ONLY THING WRONG WITH IT WAS A SECURITY ERROR AND THAT IT WAS FINE. I PICKED IT UP FROM THE SHOP AND I WAS ABLE TO GET DOWN THE STREET WHEN MY CAR CUT OFF. RADIO AND ALL THE INTERIOR LIGHTS WERE ON BUT THE CAR ITSELF CUT OFF AND THE BATTERY LIGHT SHOWED UP. I WAS ABLE TO AGAIN DRIVE IT HOME. I DID SOME RESEARCH AND I DIDN'T REALIZE HOW MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND THEY SAID IT'S THE THROTTLE BODY WHICH WOULD COST ABOUT 600 - 800 DOLLARS TO FIX. THERE SHOULD BE A RECALL ON THIS BECAUSE THIS IS HAPPENING TO WAY TOO MANY PEOPLE AND THIS IS A THREE YEAR OLD CAR. I HAD MY DAUGHTER IN THE CAR BOTH TIMES. *TR
Power train, Jul 22, 2013
I WAS IN THE PARKING LOT AT WORK GOING ABOUT 10 MPH WHEN I FELT A SUDDEN JERK AND I SAW WRENCH WITH NO ENGINE LIGHT COME ON AND I WAS UNABLE TO ACCELERATE I WAS ONLY ABLE TO COME TO A STOP AND TURN THE VEHICLE OFF AND WAS ABLE TO START IT UP AGAIN WITHOUT A PROBLEM. I TOLD MY HUSBAND THINKING IT WAS JUST A FLUKE BUT THEN 3 DAYS AGO HE EXPERIENCED THE SAME THINK WHILE ON THE HIGHWAY. AFTER PAYING FOR A DIAGNOSTIC WE FOUND OUT IT WAS THE THROTTLE BODY. WE CONTACTED OUR DEALERSHIP AND THEY CANNOT ORDER THE THROTTLE BODY KIT SINCE IT IS ON BACK ORDER. NOW WE ARE BEING FORCED TO EITHER TAKE A CHANCE AND DRIVE THE VEHICLE WHILE WAITING WHO KNOWS HOW LONG FOR A PART OR PURCHASE A DIFFERENT VEHICLE. *TR
Power train, Jul 22, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO PROCEED WITHOUT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE ELECTRONIC CONTROL MODULE WOULD HAVE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
Vehicle speed control, Jul 22, 2013
WHILE DRIVING DOWN THE HIGHWAY DURING RUSH HOUR, THE CAR SHUDDERED AND STALLED, KEPT OSCILLATING AROUND 1000 RPM, WOULD NOT ACCELERATE. ALMOST CRASHED TRYING TO GET TO THE SHOULDER. CALLED DEALERSHIP FROM SIDE OF THE ROAD, THEY SAID IT'S PROBABLY THE THROTTLE BODY. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 21, 2013
THE FIRST TIME THE PROBLEM OCCURRED I WAS A 4 LANE WITH THE CRUISE SET A 65. THE CAR LOST ALL POWER AND AT THE SAME TIME! THE WRENCH LIGHT CAME ON. I BRAKED THE CAR AND PULLED OVER OFF THE ROAD, THE CARS ENGINE WAS RUNNING EXTREMELY ROUGH SO I TURNED OF THE IGNITION. AFTER WAITING A FEW MINUTES RESTARTED THE CAR GOT BACK TO SPEED AND THE SAME THING HAPPENED- LUCKY FOR ME NO TRAFFIC AROUND AT THE TIME. THE FORTH TRY THE CAR RAN FINE THE REST OF THE 6 MILES LEFT TO WORK. THAT NIGHT GOING HOME FROM WORK- SAME THING- LOSS OF ALL POWER AND WRENCH LIGHT- MADE IT OFF THE ROAD AGAIN SAFELY. RESTARTED THE CAR AND IT RAN FINE- ABOUT 3 MILES TO HOME. OVER THE NEXT FEW DAYS IT DID THE SAME THING SEVERAL MORE TIMES THEN RAN FINE FOR ABOUT A WEEK. TURNS OUT THAT WAS JUST THE START OF THE FUN! : [ NOW IT STARTED LOSING POWER AT BUSY INTERSECTIONS IN TOWN, AS I WAS PULLING INTO TRAFFIC ON A 4 LANE THAT TRAFFIC WAS MOVING 55MPH. *TR
Fuel system, Gasoline, Jul 21, 2013
AS I WAS DRIVING TO PICK MY WIFE UP FROM WORK. THE CAR SUDDENLY LOST ALL THROTTLE CONTROL. I WAS NOT ABLE TO GET ANY THROTTLE RESPONSE. THERE WAS NO WARNING THAT THIS WAS ABOUT TO HAPPEN, THE INCIDENT JUST HAPPENED WITHOUT WARNING. SINCE I WAS IN THE SLOW LANE OF TRAFFIC I WAS ABLE TO COAST THE CAR OFF THE ROAD. AFTER A MIN. I WAS ABLE TO START THE CAR AND GO ANOTHER 2 MILES WHEN IT HAPPENED AGAIN. THE ERROR CODE THAT CAME UP WAS P2111. FORD IS LUCKY THAT NO ONE HAS BEEN HURT OR KILLED AS A CAR JUST STOPS WORKING WITH NO WARNING.WHAT IF I WAS MAKING A LEFT TURN ON A BUSY ROAD WHEN THIS HAPPENED? ALL POWER TO NO POWER IN A BLINK OF A EYE. *TR
Power train, Jul 21, 2013
WAS DRIVING AND THE WRENCH LIGHT CAME ON AND CAR LOST ALL POWER AND WAS SHAKING WAS ABLE TO PULL OFF THE ROAD AND SHUT DOWN THE CAR. RESTART. FOUND OUT ITS THE THROTTLE BODY IS DEFECTIVE AND PART IS ON NATIONAL BACK ORDER IF THIS HAPPENS ON THE FREEWAY I AM SURE THIS WILL CAUSE AN ACCIDENT. IT HAS HAPPENED 4 MORE TIMES SINCE THIS INCIDENT. *TR
Electrical system, Vehicle speed control, Engine, Jul 21, 2013
60 MPH ON HIGHWAY. WRENCH LIGHT CAME ON. LOST POWER. COASTED TO SIDE OF ROAD (LUCKILY SAFELY). TURNED CAR OFF. RESTARTED AFTER A FEW MINUTES. CONTINUED ABOUT 1/2 MILE. HAPPENED AGAIN. DID SAME THING. CONTINUED ANOTHER 1/2 MILE. DID IT AGAIN. ENGINE SHUTTERED THIS TIME. CHECK ENGINE LIGHT REMAINS ON. WAS ABLE TO RESTART VEHICLE AND GET HOME (APPROXIMATELY 2 MILES). HAPPENED ONCE SHORTLY AFTER USED VEHICLE PURCHASE IN 2011 BUT NEVER DID AGAIN UNTIL NOW. INTERNET SEARCH INDICATES DEFECTIVE THROTTLE BODY PART IS CAUSE. VERY UNSAFE PARTICULARLY IN HIGHWAY DRIVING WHEN THIS HAPPENS! JUST PURCHASED A SECOND 2011 FORD FUSION SE (2011) FOR OUR TEENAGER. CONCERNED ABOUT OUR CHILD'S SAFETY. FORD NEEDS TO ISSUE A RECALL!. *TR
Engine, Jul 20, 2013
LEAVING DRIVEWAY VEHICLE APPEARED TO LOOSE ALL POWER FROM THE ENGINE, IT DID NOT STALL, ENGINE INDICATOR LIGHT CAME ON THE FIRST ATTEMPT TO LEAVE BACKED CAR UP INTO DRIVE WAY. CHECKED ALL FLUIDS ENGINE OIL, TRANSMISSION OIL WERE BOTH IN THE APPROPRIATE RANGE. RESTARTING THE CAR ENGINE LIGHT CLEARED, SECOND ATTEMPT TO LEAVE CAR HESITATED AND THEN DID STALL CHECK ENGINE LIGHT RETURNED AND STAYED ILLUMINATED. RESTARTING THE VEHICLE AND RETURNED HOME. LET VEHICLE SET ABOUT TEN MINUTES, RESTARTED ENGINE LIGHT STAYED ON, DROVE CAR SHORT DISTANCE ABOUT .25 MILES DID NOT STALL OR HESITATE HOWEVER CHECK ENGINE LIGHT REMAINED ILLUMINATED. *TR
Power train, Engine, Jul 20, 2013
TRAFFIC SLOWED SUDDENLY FROM ABOUT 65MPH TO ABOUT 20-30 MPH SO I HAD TO APPLY MY BRAKES VERY SUDDENLY AND HARD TO AVOID REAR ENDING SOMEONE. TRAFFIC KEPT MOVING AND I REGAINED A SPEED OF ABOUT 40 MPH JUST AFTER THIS I FELT THE CAR MAKE A SUDDEN HARD JERK AND CAR STARTED DECELERATING ON IT'S OWN. I TRIED PUSHING THE GAS PETAL, BUT NOTHING HAPPENED IT WOULD NOT SPEED UP IT KEPT LOOSING SPEED AND EVENTUALLY GOT DOWN TO 1 - 2 MPH. I PULLED THE CAR OVER INTO THE EDGE OF THE RIGHT LANE SO I WAS PARTIALLY ON GRASS AND ON PART OF THE ROAD. I PUT MY HAZARDS ON AND KEPT COASTING BECAUSE IT FELT LIKE THE CAR WAS GOING TO STALL IT WAS SHAKING AND JERKING LIKE IT WANTED TO STALL OUT. I STOPPED THE CAR AND LEFT IT RUNNING I WAS AFRAID IF I SHUT THE CAR COMPLETELY OFF THAT IT WOULD NOT RE-START AGAIN. I THEN DROVE THE CAR HOME WITH MY HAZARDS ON DOING 1 TO 5 MPH ON THE WAY HOME FOR ABOUT 2 MILES. THE WRENCH TOOL LIGHT HAD COME ON WHEN THIS HAPPENED. ONCE I GOT THE CAR HOME I SHUT IT OFF AND RESTARTED AND JUST DROVE BACK AND FORTH IN MY DRIVEWAY. I SHUT THE CAR OFF AND ON ABOUT 3 TIMES AND THEN IT SEEMED TO BE RUNNING NORMAL AND THE TOOL WRENCH LIGHT SHUT OFF. NOT GOING TO DRIVE IT UNTIL I CAN GET IT TO THE FORD DEALER TO HAVE IT LOOKED AT. *TR
Vehicle speed control, Engine, Jul 20, 2013
I WAS DRIVING MY CAR AND HAD GONE APPROX 1-1/2 - 2 MILES DOWN THE ROAD AND THE CAR WAS DRIVING FINE THEN ALL OF A SUDDEN MY CAR STARTED TO HESITATE AND WOULD BARELY MOVE. I PULLED OVER ON A SIDE ROAD AND TURNED MY CAR OFF AND RESTARTED IT SOUNDED FINE I TURNED AROUND AND PULLED ONTO MAIN ROAD AGAIN AND AGAIN THE CAR STARTED PUTTERING AND WOULD BARELY MOVE I MANAGED TO GET CAR OFF THE ROAD. I HAD IT TOWED TO TASCA FORD WHERE THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. IT HAS BEEN A WEEK NOW AND I STILL DON'T HAVE MY CAR AND THEY CAN'T TELL ME WHEN THE NEW PART WILL COME IN BECAUSE IT IS BEING MANUFACTURED? THEY ARE ALSO STATING THEY HAVE 18 - 20 CARS WAITING FOR THIS SAME PART. *TR
Steering, Traction control system, Jul 20, 2013
WILL DRIVING DOWN INTERSTATE 64 IN KENTUCKY I HIT A ROUGH EXPANSION JOINT WHILE CROSSING A BRIDGE ENTERING INTO WEST VIRGINIA AFTERWARDS THE DASH WARNING LIGHTS LIT UP WITH TRACTION CONTROL LIGHT ON AND ALSO TELLING ME TO SERVICE POWER STEERING. I ALSO NOTICED A LOSS OF POWER AND COULD NOT GAIN ANY PRESSING DOWN ON THE ACCELERATOR PEDAL. I RELEASED THE PEDAL AND PRESSED DOWN AGAIN AND GAINED POWER BUT DID NOT HAVE ANY POWER STEERING. I EXITED AT THE FIST EXIT AND PULLED INTO A FUEL MART TO CHECK UNDER THE HOOD TO SEE IF I COULD FIND A PROBLEM TO WHICH I COULDN'T. THEN I HAD A FRIEND WHO IS A MECHANIC CHECK IT AND HE SAID FORD HAD A PROBLEM WITH POWER STEERING AND IT WAS A VERY COSTLY REPAIR BUT I COULD PROBABLY CONTINUE TO DRIVE IT LOCALLY BUT WITH CAUTION. MY ARMS HAVE INCREASED IN SIZE DUE TO THE MUSCLE NEEDED TO DEAL WITH THE HARD STEERING. WELL THE OTHER DAY THE STEERING WENT COMPLETELY OUT UPON INSPECTING IT WE FOUND THE TIE ROD END ON THE DRIVERS SIDE HAD CAME LOOSE AND WAS COMPLETELY STRIPPED OF THREADS TO WHICH IT ATTACHES TO THE STEERING ROD. WE REPLACED IT AND ALSO FOUND THE OTHER SIDE WAS LOOSE TO. WE NEED HELP NHTSA THIS IS A BIG SAFETY PROBLEM AND NOT JUST A LOCAL ONE, PLEASE ORDER A RECALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Jul 20, 2013
FIRST INCIDENT: ON 05/21/2013 CAR HESITATED WHEN PUSHING ACCELERATOR PEDAL AFTER GOING DOWNHILL TO A STOP AND THEN ATTEMPTING TO REACH NORMAL SPEED IN OUR HOUSING DEVELOPMENT (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 05/21/2013). ...UPDATED 08/16/13 *BF SECOND INCIDENT: ON 06/21/2013 CAR DID NOT RESPOND BEYOND IDLE SPEED AFTER PUSHING ACCELERATOR PEDAL TO MOVE FROM STOP LIGHT AND DRIFTED TO NEARBY PARKING LOT WITH NO ACCELERATOR PEDAL RESPONSE BEYOND IDLE POWER (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 06/21/2013) ...UPDATED 08/16/13 *BF *TR
Fuel system, Gasoline, Vehicle speed control, Jul 19, 2013
CRUISE CONTROL ON 65MPH@2000RPM WITH NO INPUT FROM DRIVER, RPM SUDDENLY JUMPS TO 3500 NO SPEED CHANGE, LOSS OF POWER OR JERKING OF CAR. TURN OFF CRUISE CONTROL, RPM DROPS TO 2000 SMOOTHLY,ALL SEEMS FINE. TURN ON CRUISE CONTROL AGAIN, RPM JUMPS IMMEDIATELY TO 2700, AGAIN SMOOTHLY. TURN OFF CRUISE CONTROL, RPM DROPS AGAIN TO 2000. DRIVE HOME W/O CRUISE CONTROL NO PROBLEM. ON TRIP TO DEALER FOR DIAGNOSIS THE WRENCH ICON APPEARS ON DASH WHEN THE ACCELERATOR BECOMES SUDDENLY COMPLETELY UNRESPONSIVE. MOTOR RUNS SMOOTHLY BUT DOESN'T REACT TO ACCELERATOR. PULL OVER, TURN OFF MOTOR, WAIT 1-2 MIN. WRENCH ICON IS GONE, ALL SEEMS OKAY, DROVE ON TO DEALER. *TR
Vehicle speed control, Jul 19, 2013
THE CAR LOST POWER SUDDENLY. WE HAD TO PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. WE HAD TO LEAVE THE AIR CONDITIONER OFF. *TR
Vehicle speed control, Jul 19, 2013
THE CAR SUDDENLY LOST POWER AND WE LOST SPEED AND HAD TO PULL OVER. WE TURNED THE CAR OFF, TURNED THE CAR BACK ON AND WAS ABLE TO DRIVE HOME. *TR