2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 19, 2013
WHILE ACCELERATING, CRUISING OR AT IDLE, THE ENGINE STALLS THEN DIES. WHEN RESTARTING ENGINE STUMBLES BADLY AND DIES. THIS HAPPENS IN TRAFFIC, ACCELERATING INTO INTERSECTIONS, AT HIGHWAY SPEEDS, ETC. MIL IS NOW ON CONSTANTLY. VEHICLE IS COMPLETELY UNUSABLE BECAUSE IT IS PAST THE WARRANTY PERIOD. WE WILL BE REPLACING THE THROTTLE BODY AT OUR OWN EXPENSE, BUT WOULD LIKE FORD TO REIMBURSE US. *TR
Fuel system, Gasoline, Power train, Engine, Jul 19, 2013
I WAS DRIVING ON MY WAY TO WORK WHEN MY CAR LOST POWER I PULLED OVER TURNED THE CAR OFF. UPON RESTARTING IT THE CHECK ENGINE LIGHT WAS ON, I PRECEDED TO WORK. WHEN I GOT OFF OF WORK AND WENT HOME THE CHECK ENGINE LIGHT WAS OFF. A WEEK LATER THE SYMPTOMS HAPPENED AGAIN THIS TIME IT WAS MORE THEN ONCE. CLOSE TO A TOTAL OF 10 TIMES IN A ONE HOUR PERIOD. *TR
Vehicle speed control, Engine, Jul 19, 2013
I WAS DRIVING DOWN A HIGHWAY WHEN THE ENGINE SUDDENLY LOST POWER WITHOUT WARNING. I QUICKLY WENT FROM 70 MPH TO 50 MPH AND CONTINUED TO SLOW. THE VEHICLE ENGINE LIGHT CAME ON THE INSTRUMENT PANEL AND MY RPMS DROPPED BELOW 500. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND STARTED IT. THE CAR STARTED AND IDLED JUST FINE. I REVVED THE ENGINE A FEW TIMES. RPMS STAYED IN THE NORMAL RANGE. I PUT THE CAR IN GEAR AND STARTED TO MOVE. IMMEDIATELY THE ENGINE LIGHT CAME BACK ON AND THE RPMS DROPPED AGAIN. I HAD THE CAR TOWED TO A REPAIR SHOP WHERE THEY INFORMED ME THE THROTTLE BODY HAD FAILED AND IT REQUIRED REPLACEMENT. THE TOW AND REPAIRS COST ME OVER $500. *TR
Vehicle speed control, Jul 19, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO SHAKE. AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE CONTACT WAS ABLE TO DRIVE WITHOUT FAILURE FOR A SHORT TIME BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR
Electrical system, Engine, Jul 18, 2013
LIKE MANY OTHERS, EXPERIENCED THROTTLE BODY FAILURE AT HIGHWAY SPEED. NARROWLY AVOIDED ACCIDENT AS I MANEUVERED VEHICLE OFF HIGHWAY. PART IS ON NATIONAL BACK ORDER WITH NO ESTIMATE ON AVAILABILITY. NUMEROUS EMAILS TO FORD WITH NO RESPONSE. *TR
Fuel/propulsion system, Jul 18, 2013
ON SEVERAL OCCASIONS, THE VEHICLE HAS NO THROTTLE RESPONSE WILL DRIVING. THE CAR MUST BE SAFELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND THEN RESTARTED TO CORRECT THE PROBLEM. THE WRENCH LIGHT COMES ON EVERY TIME THIS OCCURS, AND THE CHECK ENGINE LIGHT COMES ON SOME OF THE TIME. THIS IS VERY HAZARDOUS DUE TO THE DRIVING CONDITIONS THAT MAY BE EVIDENT AT THE TIME THE PROBLEM OCCURS. THE LOCAL FORD GARAGE DIAGNOSED THE PROBLEM AS THE NEED FOR THE ELECTRIC THROTTLE BODY REPLACEMENT, PART #DS7Z-9E926-A. *TR
Vehicle speed control, Jul 18, 2013
I WAS DRIVING 70 MPH ON A 4 LANE INTERSTATE, AS FAR AWAY FROM THE SHOULDER AS I COULD GET...SUDDENLY THE CAR LOST ALL ACCELERATION. I HAD TO MAKE MY WAY OVER THE 4 LANES TO PULL OVER. PUT THE CAR IN PARK, RESTARTED AND DROVE FOR ANOTHER 45 MINUTES AND IT HAPPENED AGAIN. SINCE THIS FIRST TIME, IT HAS NOW OCCURRED WITH NO WARNING, NO PATTERN AT LEAST 10 TIMES - ONE TIME I WAS GOING ACROSS MULTIPLE LANES OF ON-COMING TRAFFIC AND CARS GOING 50+ MPH HAD TO STOP TO AVOID T-BONING ME. TOOK MY CAR INTO MECHANIC, THEY SAY ITS THE THROTTLE ACTUATOR CONTROL AND THAT IT WILL BE MORE THAN A MONTH WAIT FOR REPAIR BECAUSE FORD CAN'T KEEP UP WITH THE DEMAND FOR THIS FAULTY PART. THERE SHOULD BE A RECALL FOR THIS VERY DANGEROUS DEFECT THAT FORD IS WELL AWARE OF. IN RESEARCHING MY CARS ISSUE ONLINE I AM STUNNED TO SEE SO MANY OTHERS EXPERIENCING THIS SAME ISSUE. WHAT DOES IT TAKE TO GET SOMEONE TO REALIZE THIS IS A MAJOR ISSUE THAT NEEDS ATTENTION??? DOES SOMEONE HAVE TO DIE? REALLY? I JUST PURCHASED THIS VEHICLE APPROX 6 MO'S AGO WITH JUST UNDER 60,000 MILES. RIDICULOUS THAT IT'S NOW NEEDING THIS REPAIR. I CAN'T DRIVE THIS CAR FOR OVER A MONTH NOW, DUE TO FORD'S INABILITY TO KEEP UP. I HAVE 2 SMALL CHILDREN THAT CAN'T RIDE IN THE VEHICLE DUE TO THE EXTREME HAZARD OF THIS VEHICLE STOPPING AT ANY TIME/SPEED. SO UNBELIEVABLY DANGEROUS AND UNACCEPTABLE. *TR
Fuel system, Gasoline, Power train, Engine, Jul 18, 2013
DATE AND MILEAGE OF INCIDENT ARE GUESSES. HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN DRIVING VEHICLE ON HIGHWAY OR LOCAL ROADS, ENGINE STALLS AS IF IT HAD NO POWER, HOWEVER, THE TACHOMETER INDICATES ENGINE STILL RUNNING. EACH TIME THIS OCCURS, VEHICLE HAS TO BE STEERED ON TO SHOULDER. WHEN PULLING ONTO SHOULDER, IT VIBRATES TREMENDOUSLY. AFTER IT STOPS, YOU MUST PUT IT INTO PARK, THEN RESTART THE ENGINE. BROUGHT VEHICLE TO GOODYEAR WHERE IT WAS IDENTIFIED AS A P2111 FAULT. IT WAS SUGGESTED THAT IT BE BROUGHT TO A LOCAL FORD DEALER FOR SERVICING. BROUGHT TO THE LOCAL FORD DEALERSHIP A WEEK AGO. CONFIRMED AS P2111 FAULT. PART HAD TO BE ORDERED WHICH TOOK APPROXIMATELY 6 DAYS TO RECEIVE. AS OF THIS COMPLAINT, STILL WAITING ON SERVICE TO BE COMPLETED. *TR
Fuel system, Gasoline, Power train, Engine, Jul 18, 2013
DRIVING ON 295 N BOUND AT APPROXIMATELY 70 MPH THE ENGINE JUST STALLED...THE LITTLE WRENCH LIGHT CAME ON ALONG WITH THE ENGINE LIGHT. I TRIED GIVING IT GAS BUT I COULD NOT GET IT TO GO SO I HAD TO FIGHT THE TRAFFIC TO GET OVER TO THE SHOULDER AND SHUT IT OFF. I ATTEMPTED TO START IT AND ON THE SECOND TRY IT DID BUT FELT LIKE IT WAS RUNNING ON 2 CYLINDERS.SO I LET IT SPUTTER ALONG THE SHOULDER TO THE EXIT WHERE I SHUT IT OFF AND LET IT SIT FOR A FEW MINUTES THEN TRIED IT AGAIN, IT STARTED AND I WAS ABLE TO GET IT TO A ADVANCED AUTO PARTS STORE WHERE THEY PLUGGED IN THE TESTER AND GOT A THROTTLE ACTUATOR ERROR CODE.I GOT IT STARTED AND IT DROVE OK TILL I GOT HOME BUT HAVEN'T USED IT YET. THIS CAR DID HAVE A PROBLEM A FEW WEEKS AGO BUT I THOUGHT IT WAS JUST A GLITCH BECAUSE IT JUST RAN ROUGH AND THEN WENT BACK TO NORMAL. NOW I'M READING ABOUT OTHER FUSIONS HAVING THE SAME PROBLEM. *TR
Vehicle speed control, Jul 18, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000. *TR
Vehicle speed control, Jul 18, 2013
VEHICLES UNEXPECTEDLY GOES INTO "LIMP HOME MODE" AT REDUCED POWER. VEHICLE WAS TAKEN TO DEALER ON JULY 17, 2013 AFTER REPEATED INCIDENTS. OWNER WAS TOLD BY DEALER THAT THE THROTTLE CONTROL MUST BE REPLACED. THE DEALER WILL ORDER THE NEW THROTTLE CONTROL WHICH IS ON NATIONAL BACKORDER AND SHOULD ARRIVE IN 1-2 WEEKS. EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND NEWS ARTICLES ABOUT THIS COMMON PROBLEM IN THE 2010 FORD FUSION, THE OWNER WAS QUOTED THAT THE COST TO REPLACE THE THROTTLE CONTROL WOULD BE $368 AS FORD HAS YET TO TAKE RESPONSIBILITY FOR THIS OBVIOUS SAFETY PROBLEM WITH THE VEHICLE. *TR
Vehicle speed control, Jul 17, 2013
I OWN A FORD FUSION 2010. THE CAR RAN GREAT UNTIL IT JUST UNEXPECTEDLY STOP WORKING WHILE I WAS DRIVING ON I-95 WITH MY SON [XXX]. I WAS DRIVING AT 60 MPH WHEN THE CAR JUST STOP ACCELERATING WHEN I HIT THE GAS. I INSTINCTIVELY HIT MY FLASHERS ON AND STARTED HONKING MY HORN TO ALERT OTHER CARS BECAUSE THERE WAS NO IMMEDIATE SHOULDER TO PULL ONTO. AFTER ABOUT 100 YARDS OF DRIVING AT ABOUT 5 MPH I FINALLY PULLED OVER ONTO THE SHOULDER. THE CAR STARTED SHAKING UNCONTROLLABLY WHEN I STOPPED. I TURNED THE CAR OFF IN ORDER TO STOP THE SHAKING. THE EXPERIENCE WAS TERRIFYING ENOUGH THAT I WENT HOME TO DO RESEARCH. THE INFORMATION I FOUND FLOORED ME. THERE ARE LITERALLY HUNDREDS ON FORD FUSION 2010 OWNERS THAT HAVE HAD THE SAME PROBLEM. THE CAR JUST ABRUPTLY SHUTS DOWN BECAUSE OF A DEFECTIVE PART. THE PART IS THE THROTTLE BODY. IT IS MIND BOGGLING THAT FORD HAS NOT RECALLED THIS CAR. THEY ARE PUTTING MONEY AHEAD OF THE SAFETY OF THEIR CUSTOMERS. I AM APPALLED THAT NOTHING HAS BEEN DONE. I DEMAND THAT FORD MAKES THIS RIGHT BEFORE SOMEBODY GETS SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Jul 17, 2013
WHILE DRIVING CAR AT ANY SPEED, WILL LOSE ALL POWER, GO DOWN TO 20 MPH, PRESSING GAS PEDAL DOES NOTHING,HAVE TO GET TO SIDE OF ROAD, CAR WILL SHAKE VIOLENTLY TILL YOU SHUT IT OFF. TAKE AT LEAST 4 TO 5 TIMES TO START AGAIN AND HAVE POWER ENOUGH TO GET IT GOING AGAIN. ENGINE LIGHT AND WRENCH LITES COME ON, ENGINE LIGHT STAYS ON BUT WRENCH LITE WILL GO OFF. HAD MY 3 GRANDCHILDREN IN CAR GOING OVER A SET OF 3 RAILROAD TRACKS AND CAR LOST POWER, WAS ABLE TO CRUISE OVER LAST TRACK AND GET OFF TO SIDE OF ROAD, JUST AS I DID RAILROAD GATES WENT DOWN DUE TO APPROACHING TRAIN. ALSO HAVE LOST POWER GOING THRU INTERSECTIONS, ON INTERSTATES, ROADS THAT HAVE VERY FEW PLACES TO PULL OVER. THIS HAS BEEN A TRUE NIGHTMARE DRIVING THIS CAR, I HAVE HAD MANY SITUATIONS THAT NOT ONLY HAVE BEEN VERY DANGEROUS TO MYSELF BUT ALSO MY PASSENGERS AND MOST IMPORTANT MY GRANDCHILDREN. TOOK CAR TO DEALERSHIP BACK IN JANUARY, THEY REPLACED CHARCOAL CANNISTER WHICH HELPED FOR APPROX. 2 MONTHS. SINCE THEN PROBLEM HAS OCCURRED AT LEAST 3 TIMES EVERY TIME I DRIVE IT, TOOK BACK TO DEALERSHIP, THEY SAY TOUGH LUCK, NOT UNDER WARRANTY ANYMORE. HAVE RESEARCHED ON-LINE ABOUT THIS SITUATION AND LOOKS LIKE I AM NOT THE ONLY ONE. PLEASE HELP! *TR
Fuel/propulsion system, Jul 17, 2013
AS I WAS DRIVING ON INTERSTATE, THE VEHICLE SUDDENLY LOST ALL ACCELERATION POWER. I WAS FORCED TO PULL OFF THE ROAD FOR FEAR OF STALLING ON THE HIGHWAY. AFTER A COUPLE SEPARATE SIMILAR INSTANCES AND TRIPS TO THE AUTO REPAIR SHOP, THEY DETERMINED THE PROBLEM WAS A FAULTY THROTTLE BODY. AFTER REPLACING THE THROTTLE BODY, THE PROBLEM HAS NOT RECURRED. I DID SOME ONLINE RESEARCH AFTER THE PROBLEM WAS IDENTIFIED AND FOUND NUMEROUS OWNERS HAVE COMPLAINED OF A SIMILAR ISSUE WITH THE 2010 FORD FUSION. THE RESEARCH STATED THIS IS VERY COMMON WITH THIS MAKE AND MODEL WHEN THE VEHICLE HAS BETWEEN 40,000 TO 60,000 MILES. *TR
Steering, Electrical system, Jul 16, 2013
THE VEHICLE IS EQUIPPED WITH ELECTRIC POWER-ASSISTED STEERING (EPAS) THAT CONSTANTLY FAILS WHILE OPERATING THE VEHICLE AT ANY SPEED. IT IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THE POWER STEERING FAILS, IT IS HARD TO STEER AND CONTROL THE VEHICLE. SEVERAL BLOGS ARE DISCUSSING THIS ISSUE REGARDING THE SAME TYPE VEHICLE.
Power train, Engine, Fuel/propulsion system, Jul 16, 2013
WHILE DRIVING ON AT LEAST 6 OCCASIONS, VEHICLE STOPPED PROPULSING AND HAD NO THROTTLE. A CODE APPEARED INDICATING A THROTTLE/ TRANSMISSION PROBLEM. I CONTACTED FORD, AND THEY INDICATED THIS IS A KNOWN ISSUE WITH MY MAKE AND MODEL, AND NOT COVERED UNDER WARRANTY. AFTER RESEARCHING THIS ONLINE THERE ARE SO MANY PROBLEMS, THE PART HAS BEEN BACK-ORDERED MONTHS AT A TIME, MORE THAN ONCE. THIS PROBLEM HAS BEEN NOTED IN THE 4 AND 6 CYLINDER ENGINES ALL TRIM LEVELS. I WAS GOING OVER A BRIDGE AND FEARED FOR MY LIFE. THEIR SHOULD BE A RECALL. THIS A MAJOR SAFETY ISSUE BECAUSE THE VEHICLE STOPS WITHOUT WARNING, AND A DRIVER COULD BE ANYWHERE. LEMON LAW? THANKS IN ADVANCE. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 16, 2013
THROTTLE BODY QUIT WORKING WHILE DRIVING AT 65 MPH. ENGINE DROPPED TO IDLE AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. WRENCH LIGHT CAME ON AT INSTRUMENT PANEL. COASTED ACROSS 5 LANES OF HIGH SPEED TRAFFIC TO REACH THE ROAD SHOULDER. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON THE THROTTLE STARTED WORKING AGAIN. DEALER SAYS THAT THERE IS A NATIONWIDE BACK ORDER FOR THE REPLACEMENT THROTTLE BODY TO FIX THIS PROBLEM BUT THERE IS NO RECALL ACTIVE. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jul 16, 2013
EARLIER THIS MONTH, I STARTED MY CAR [FORD FUSION 2010 SE] AFTER HAVING IT PARKED [NEVER HAVING THIS SITUATION BEFORE] MY CAR STARTED VIBRATING AFTER I TURNED THE CAR ON AND BARELY DRIVING IT. I PLACED THE CAR IN PARK AND POPPED MY HOOD AND LOOKED AT THE ENGINE, THE ENTIRE THING WAS VIBRATING SO I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED, THE PROBLEM WAS THEN GONE AND I THOUGHT HMM.. MAYBE ITS JUST A MINOR ISSUE. THIS SAME THING HAPPENED AGAIN A FEW DAYS AFTER AND THEN A FEW TIMES WITHIN THE SAME WEEK UP UNTIL NOW. SO I'LL BE DRIVING AND THE CAR WOULD JUST SLOW DOWN AND MY ENGINE WOULD BE VIBRATING. I TOOK MY CAR TO THE SHOP [BARELY MAKING IT THERE] I WENT TO "BROAD & JAMES AUTO CARE LOCATED AT 3288 E BROAD ST COLUMBUS, OH 43213" AFTER HAVING A DIAGNOSTICS DONE I WAS ADVISED THAT I HAD A THROTTLE BODY FAILURE AND THEY CONTACTED FORD KRIEGER IN COLUMBUS OH AND WAS ADVISED THAT THE PARTS ARE ON BACK ORDER AND THAT THERE ARE NO SPECIFIC DATE OF RECEIPT. UPON RESEARCH I'VE FOUND OUT THAT THIS IS AN ONGOING ISSUE FOR THIS VEHICLE. NOW MY CAR CAN'T BE DRIVEN AT ALL. *TR
Vehicle speed control, Jul 16, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 53,600. *TR
Vehicle speed control, Engine, Jul 16, 2013
THE FIRST OCCURRENCE WAS WHEN I WAS BEGINNING TO ACCELERATE AT AROUND 50 MPH. THE ENGINE LOST POWER AND MY ENGINE AND WRENCH LIGHT CAME ON. CAR BEGAN TO SHAKE AND THERE WAS NO RESPONSE FROM THE ENGINE JUST HIGH RPM'S AND NO MOVEMENT. I PULLED OVER AND TURNED THE CAR OFF. WHEN I RESTARTED THE CAR, THE ENGINE LIGHT WAS ON BUT THE WRENCH LIGHT WAS OFF. I CONTINUED TO DRIVE BUT ABOUT 20 MILES DOWN THE ROAD IT DID IT AGAIN. AT THE TIME I THOUGHT I HAD GOT A BAD BATCH OF GAS. I HAD FILLED UP THAT MORNING. THE ENGINE LIGHT WENT OUT AND I DROVE FOR ANOTHER 10,000 MILES BEFORE IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. NOW THE CAR WILL ONLY GO ABOUT 2-3 MILES BEFORE THE IT GOES INTO THE LIMITING MODE. I TALKED TO THE DEALERSHIP AND THEY TOLD ME IT IS THE THROTTLE BODY. THEY ARE ON AT LEAST A WEEK BACK-ORDER BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND OF THE FAULTY PART. *TR
Vehicle speed control, Fuel/propulsion system, Jul 16, 2013
APPROXIMATELY 3 WEEKS AGO I NOTICED A SMALL BUCKING TYPE SYMPTOM WHILE SITTING AT AN IDLE AT STOPS LIGHTS. TODAY WHILE PULLING OUT FROM MY STREET ONTO THE MAIN ROAD MY CAR BEGAN BUCKING VERY BAD AND STALLED. I WAS ABLE TO GET IT RESTARTED AND CONTINUED ON TO WORK. IT HAPPENED TWICE MORE AT STOP LIGHTS WHILE TRYING TO CROSS A MAJOR HIGHWAY! I CALLED MY MECHANIC AND TOOK IT IN IMMEDIATELY. THEY JUST CALLED TO TELL ME IT WAS THE FUEL BODY AND THAT THIS IS A KNOWN ISSUE WITH THESE CARS AND THE PARTS ARE ON BACK ORDER! CONSIDERING THE SEVERITY OF THIS ISSUE AND THE FACT THAT SOMEONE COULD BE SERIOUSLY INJURED IN A ACCIDENT BECAUSE OF THIS ISSUE I WOULD DEMAND THAT FORD ISSUES A RECALL FOR THESE PARTS IMMEDIATELY! *TR
Vehicle speed control, Engine, Jul 16, 2013
I HAD JUST LEFT THE DEALERSHIP AFTER GETTING AN OIL CHANGE. AFTER DRIVING LESS THAN 1 MILE THE WRENCH LIGHT CAME ON AND MY CAR DECELERATED. I IMMEDIATELY WENT BACK TO THE DEALERSHIP. THEY RAN A TEST AND SAID THAT IT PASSED, BUT IT MY BE THE THROTTLE BODY. THEY TOLD ME TO TRY AGAIN AND IF I HAVE PROBLEMS TO CALL. I LEFT AGAIN AND THE SAME THING HAPPENED. I CALLED THE SERVICE ASSOCIATE AND THEY HAD ME BRING IT BACK. THE THROTTLE BODY WAS REPLACED. *TR
Power train, Electronic stability control (ESC), Fuel/propulsion system, Jul 16, 2013
WHILE I WAS DRIVING, MY FORD FUSION LOST MOST OF IT'S POWER. I WAS TOLD IT WAS DUE TO A BROKEN THROTTLE BODY (PART). IT SOUNDS LIKE IT WILL TAKE 3 WEEKS TO GET THE PART. I'M NOT SURE WHY IT IS TAKING SO LONG, ESPECIALLY SINCE MOST PEOPLE HERE ARE COMPLAINING ABOUT THE SAME PART. *TR
Power train, Jul 16, 2013
AS I WAS DRIVING, I NOTICED THAT MY CAR SEEMED TO 'BUCK'- AND ALTERNATELY FEEL AS IF IT WAS LOSING POWER AND ABOUT TO STALL. THIS CONTINUED FOR ABOUT 10 MINUTES, UNTIL MY CAR LOST POWER ENTIRELY, AND A 'WRENCH SHAPED LIGHT' APPEARED ON THE DISPLAY, FOLLOWED BY THE CHECK ENGINE LIGHT. I SHUT THE CAR OFF, AND WAITED A FEW MINUTES, AND WAS ABLE TO START IT, BUT THE SAME LIGHTS AND STALLING REPEATED ITSELF IN LESS THAN ONE MINUTE. MY CAR WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT NEW 3 YRS AGO. THEY DIAGNOSED IT AS A DEFECTIVE THROTTLE CONTROL- AND REPLACED THE THROTTLE BODY AT A COST OVER $400. THAT WAS 2 WEEKS AGO, AND THE PROBLEM IS REPEATING ITSELF, EXACTLY AS BEFORE. THE CAR IS GOING BACK IN ON THURSDAY. I FEEL THAT THIS IS A SAFETY ISSUE, INVOLVING A PART WHICH IS OBVIOUSLY DEFECTIVE, AND THAT FORD CUSTOMERS SHOULD NOT BE PUT AT RISK, NOR EXPECTED TO CONTINUE TO PAY FOR REPAIRS. *TR
Vehicle speed control, Fuel/propulsion system, Jul 16, 2013
LOST POWER AT HIGHWAY SPEED. PULLED ONTO SHOULDER AND RESTARTED ENGINE. LATER CHECKED THE CODE, WHICH WAS P2111. STOPPED DRIVING CAR: IN SOME SITUATIONS THIS LOSS OF POWER COULD BE A SAFETY ISSUE. DEALER REPLACED THROTTLE BODY AT A COST OF $400. *TR