2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Engine and engine cooling, Fuel system, Gasoline, Other or unspecified, Jul 15, 2013
WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,
Electrical system, Engine, Fuel/propulsion system, Jul 15, 2013
2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS. *TR
Power train, Jul 15, 2013
I WAS TRAVELING DOWN THE HIGHWAY ON CRUISE CONTROL AT 70 MPH. THE CAR MADE A SUDDEN JERK, AND THEN THE CHECK ENGINE LIGHT AND A YELLOW WRENCH LIGHT CAME ON, WITH NO POWER OR ACCELERATION WHEN I STEPPED ON THE GAS. I COASTED TO THE SIDE OF THE HIGHWAY, AND WHEN I CAME TO A COMPLETE STOP, THE CAR SHOOK ROUGHLY AND I TURNED IT OFF. A FEW MINUTES LATER, I RESTARTED AND EVERYTHING SEEMED FINE. FOR THE NEXT FEW DAYS THE SAME THING WOULD HAPPEN AT VARIOUS SPEEDS, AND IT GO TO THE POINT WHERE I NO LONGER FELT SAFE DRIVING THE CAR. LUCKILY FOR ME, THERE WERE NO ACCIDENTS AND NO ONE GOT HURT, BUT THIS PROBLEM SEEMS TO BE HAPPENING WITH ALOT OF OTHERS, SO PEOPLE ARE AT RISK WITHOUT REALIZING IT. ONE OF THE REASONS I CHOSE THE FUSION FOR MY FAMILY WAS BECAUSE IT WAS MARKETED AS SAFE AND RELIABLE. SO FAR THE CAR HAS PROVED TO BE NEITHER. *TR
Vehicle speed control, Engine, Jul 15, 2013
THREE TIMES, THE CAR HESITATED AND NEARLY STALLED, THEN WOULD NOT ACCELERATE NORMALLY. IT WAS STOPPED AND RESTARTED AND WAS ABLE TO BE DRIVEN HOME BUT TRAFFIC WAS DISRUPTED ON A MAJOR THOROUGHFARE AND VERY SCARY. WHEN WE TOOK IT TO THE DEALER, THEY SAID IT WAS A THROTTLE BODY PROBLEM AND WAS UNSAFE TO BE DRIVEN HOME. UNFORTUNATELY PARTS ARE BACK ORDERED AND WE ARE WITHOUT A VEHICLE BECAUSE THEY SAID IT IS UNSAFE TO DRIVE, AS IS. *TR
Engine, Jul 15, 2013
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND MY CAR STALLED. THE WRENCH SYMBOL LIT UP AND MY CHECK ENGINE LIGHT CAME ON. I PULLED OVER, SHUT THE ENGINE OFF, AND STARTED IT AGAIN. IT HAPPENED AGAIN ABOUT 5 MINUTES LATER, AND HAS CONTINUED TO HAPPEN SEVERAL TIMES.
Power train, Jul 15, 2013
I WAS ENTERING THE FREEWAY AND ACCELERATED TO MERGE WHEN THE CAR LURCHED AND DIED. I TRIED TO START IT AND FINALLY DID AFTER 3 TRIES. IT WOULD NOT TAKE GAS AND ONLY JUMPED FORWARD SLOWLY-THE WRENCH INDICATOR CAME ON-LUCKY FOR ME A POLICE CAR PULLED UP BEHIND ME AND PROTECTED ME FROM CARS COMING UP BEHIND ME.I CALLED A WRECKER TO TAKE THE CAR HOME. I GOT IT TOWED TO THE FORD HOUSE THE NEXT DAY-THEY INSPECTED IT AND TOLD ME THEY NEEDED TO REPLACE THE THROTTLE BODY-HAD TO BE ORDERED. I GOT ONLINE LATER AND DISCOVERED THAT THIS SAME THING HAD HAPPENED TO HUNDREDS OF OTHER DRIVERS. WHY HASN'T THIS BEEN PUT ON A RECALL LIST BECAUSE OF ALL THE INCIDENTS? *TR
Vehicle speed control, Fuel/propulsion system, Jul 15, 2013
WHILE DRIVING DOWN THE HIGHWAY AT 70MPH, THE CAR EXPERIENCED A SUDDEN LOSS IN POWER FOLLOWED BY FLUXUATING RPM AND NO THROTTLE CONTROL. HAD VEHICLE TOWED TO DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR
Structure, Jul 14, 2013
A CRACK APPEARED ON THE DRIVER SIDE DOOR INTERIOR HANDLE. THE DOOR WOULD NOT LOCK. DOOR CAN BE OPENED AT HIGH SPEED AND CAN ALSO BE OPENED WHEN LOCKED WITH THE KEY FOB. I AM CONCERNED THE LATCH HANDLE WILL BREAK AND I WILL NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. THE CAR CANNOT BE SECURED AGAINST POTENTIAL THEFT. THIS IS A SERIOUS MANUFACTURING ISSUE AND COULD BE EASILY CORRECTED THROUGH A RECALL. *TR
Power train, Jul 14, 2013
I WAS TRAVELING DOWN THE FREEWAY WHEN THE WRENCH LIGHT APPEARED ON MY DASH WITHOUT WARNING AND ALL THROTTLE CONTROL WAS LOST. I PULLED TO THE SIDE AND RESTARTED THE CAR. ALL LIGHTS WENT OFF AND THE CAR DROVE NORMALLY FOR LESS THAN A 1/2 MILE WHEN IT HAPPENED AGAIN. THE WRENCH LIGHT REAPPEARED, THROTTLE WAS LOST AND THE CAR BEGAN TO SHAKE AS IT SHOWED DOWN. PULLED OFF AND RESTARTED AGAIN. SAME THING HAPPENED JUST A FEW YARDS DOWN THE ROAD, EXCEPT NOW THE CEL LIT UP AS WELL. PULLED TO THE SIDE AGAIN--CAR SHOOK VIOLENTLY AS IT SLOWED. HAD TO GET TOWED TO THE DEALER. HAD THE FREEWAY BEEN BUSIER I PROBABLY WOULD HAVE BEEN REAR-ENDED. *TR
Power train, Jul 14, 2013
AFTER ENTERING THE HIGHWAY GOING DOWN AN ONRAMP, REACHED ABOUT 55 MPH AND SUDDENLY POWER CUT OUT. CAR WAS IN DRIVE, YET I COULD REV ENGINE LIKE IT WAS IN NEUTRAL. ORANGE WRENCH WARNING LIGHT APPEARED AND I WAS ABLE TO TURN ON HAZARD LIGHTS AND PULL OVER TO SIDE OF THE HIGHWAY. TURNED THE CAR OFF AND RESTARTED AND WARNING LIGHT WAS GONE. THE NEXT DAY ON THE FREEWAY TRAVELING AT ABOUT 60 MPH THE CAR SUDDENLY REPEATED ALTHOUGH NOW WAS NO LONGER IN NEUTRAL, POWER DIED. AGAIN ABLE TO PULL OVER AND RESTART. THIS MORNING (3RD TIME IN 4 DAYS) THE CAR REPEATED THE PROBLEM TURNING INTO A STORE STALLING AT ABOUT 20 MPH. *TR
Fuel/propulsion system, Jul 13, 2013
VEHICLE JUST WENT LIMP!! I WAS COMING TO A STOP AT A LIGHT AND LOST ALL POWER. TURNED THE VEHICLE OFF AND RESTARTED, IT WORKED JUST FINE. *TR
Vehicle speed control, Engine, Jul 13, 2013
PUSHED ACCELERATOR WITH NO RESPONSE ABOVE IDLE. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 13, 2013
WHILE DRIVING MY CAR LOST ALL ACCELERATION. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO QUICKLY PULL OVER TO AVOID TRAFFIC COMING UP FROM BEHIND ME. I SAT ON THE SIDE OF THE ROAD TURNED THE CAR OFF AND WAITED A COUPLE OF MINUTES BEFORE TURNING IT BACK ON. THIS RESET THE GAUGES AND I COULD BEGIN DRIVING HOME (LESS THAN A MILE AWAY). ON THE WAY HOME IT HAPPENED AGAIN. CALLED MY FORD DEALERSHIP, VETERANS FORD IN TAMPA, FL. I SPOKE WITH A SERVICE ADVISOR NAMED [XXX], WHO THROUGH MY DESCRIPTION OF THE SYMPTOMS SAID THAT IT IS THE THROTTLE BODY. THEY HAD JUST FIXED THREE FUSIONS THAT VERY DAY WITH THE SAME PROBLEM. HE SAID IT IS A KNOW ISSUE WITH THE 2010 FUSION MODEL AND THEY FIX MANY OF THESE. SEEMS TO ME THAT FORD SHOULD REALIZE THEIR IS A WIDE SPREAD ISSUE WITH THIS PART AND IT IS UNSAFE. THIS SHOULD BE A RECALLED PART IN MY OPINION AS IT IS NOW GOING TO COST ME BETWEEN 400-700 DOLLARS TO REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Fuel/propulsion system, Jul 12, 2013
WHILE DRIVING THE CAR LOSES POWER WRENCH LIGHT COMES ON AND THE CAR WILL NOT GO. IT WILL DIE AS U COAST OVER TO THE SIDE OF THE ROAD HOPING THE WHOLE TIME THE PERSON BEHIND YOU IS NOT GOING TO REAREND YOU. THIS WAS VERY DANGEROUS. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS ADVISED THAT THE THROTTLE ACTUATOR CONTROL WAS STRUCK OPEN THEY COULD TRY CLEANING IT AND RESET CODES OR I COULD PURCHASE A NEW THROTTLE CONTROL. THE TECHNICIAN ADVISED ME THAT CLEANING THEM USING FIXES THE PROBLEM AND THR THROTTLE CONTROL PART WOULD BE ON BACK ORDER AND DID NOT KNOW WHEN THEY COULD GET IT. I ASKED WHAT IF IT DOESNT FIX THE PROBLEM HOW MUCH MONEY AM I OUT AND THEN HAVE TO BUY A THROTTLE CONTROL. I FEEL THIS IS A PROBLEM FORD SHOULD BE FIXING WHEN I CAN GOOGLE IT AND THERE IS A KNOWN PROBLEM. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 12, 2013
CAR ENGINE UNEXPECTEDLY JERKED AND RPMS LOCKED AT 1000 NO MATTER WHAT WAS DONE WITH GAS PEDAL. DID NOT RECOVER UNTIL TURNED OFF AND THEN ON. REPEATED OVER THE NEXT SEVERAL DAYS. ALSO ENGINE WOULD STALL WHEN TRYING TO IDLE. RESOLUTION WAS REPLACEMENT OF FAULTY THROTTLE BODY ASSEMBLY. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 12, 2013
DRIVING IN HEAVY TRAFFIC THE CAR LOST POWER GOING UP A HILL, AS IF THE GAS PEDAL HAD BEEN DISCONNECTED. LUCKILY I WAS ABLE TO AVOID BEING HIT AND PULLED OUT OF THE WAY. AFTER A FEW MINUTES THE CAR DID START AGAIN BUT THE SHIFTING IS STRANGE AND IT DIES A LOT. I CALLED FORD DEALERSHIP AND THEY STATED IT WAS PROBABLY THE THROTTLE BODY AS THEY HAD BEEN REPLACING THEM LEFT AND RIGHT. THIS WOULD NOT BE COVERED BY ANY WARRANTY AND WOULD COST AROUND $500. I THEN HAD A PRIVATE MECHANIC LOOK AT IT. HE DROVE IT AROUND AND THE CAR DIED ON HIM 3 TIMES IN THIS ONE TRIP. SO AFTER CHECKING...HE CONFIRMED IT IS THE THROTTLE BODY BUT THE PART IS ON A NATIONAL BACK ORDER AND WOULD TAKE UP TO 6 WEEKS. THE MANAGER OF THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP IS VERY AWARE OF THE PROBLEM WITH THE FUSIONS AND ADVISED ME TO CONTACT FORD CORPORATE. I DID AND THEIR RESPONSE TO THE PROBLEM WAS "WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.WE HIGHLY RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY YOUR SERVICING FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO HELP DIAGNOSE YOUR VEHICLE." RIGHT, MORE MONEY FOR THEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT IN AN ACCIDENT. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. IT'S OBVIOUS BY THE NATIONAL BACK ORDER THAT THERE IS A PROBLEM SOMEWHERE. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 12, 2013
LOST POWER WHILE DRIVING ON FREEWAY. ENGINE WOULD ONLY IDLE, VERY ROUGH. WRENCH SYMBOL LIT. SHUT CAR OFF, OPENED/CLOSED DOOR AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURE OCCURRED SEVERAL MORE TIMES WHILE DRIVING HOME ON FREEWAY AND AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR
Power train, Jul 12, 2013
I WAS CRUISING ALONG ABOUT 65MPH ON I-89 ON A SLIGHT UPHILL GRADE WHEN ENGINE SUDDENLY MISFIRED A LITTLE THEN RAPIDLY LOST POWER. THE LITTLE YELLOW WRENCH ICON WAS ON IN THE INSTRUMENT PANEL.I HAD TO PULL OVER ON THE SHOULDER WITHOUT GETTING NAILED FROM BEHIND. THE ENGINE WAS STILL IDLING BUT NOT SMOOTHLY. I COULD PUSH THE ACCELERATOR TO THE FLOOR BUT IT JUST CONTINUED TO IDLE A LITTLE ROUGHLY. I THEN TURNED OFF THE IGNITION AND WAITED WONDERING IF IT WOULD START AND WHEN I TRIED IT THE ENGINE STARTED, BUT THE IDLE WAS A LITTLE ROUGH AND THE RPM'S WENT UP A BIT THEN SMOOTHED OUT AND RAN NORMAL AND THE WRENCH ICON WENT OFF. IT WAS DRIVEN FOR SEVERAL WEEKS WITHOUT A REPEAT BUT THEN DID IT AGAIN. IT HAS HAPPENED SEVERAL MORE TIMES SINCE UNDER A VARIETY OF DRIVING CONDITIONS AND SPEEDS. WHEN IT WAS FIRST BROUGHT TO THE DEALER THERE WAS NO CODE SHOWING IN THE COMPUTER LOG. ( I DON'T THINK THEY TRIED VERY HARD AS THEY DIDN'T EVEN LISTEN VERY WELL, STATING ON THE REPAIR ORDER THAT I SAID THE CHECK ENGINE LIGHT HAD COME ON. NO..... I SAID THE WRENCH LIGHT HAD COME ON. WHEN IT WAS BROUGHT BACK TO THE DEALER A SECOND TIME, THEY FOUND THE CULPRIT AS THE THROTTLE BODY BEING DEFECTIVE AND NEEDING TO BE REPLACED. WHEN I QUESTIONED THEM ABOUT WHAT SPECIFICALLY WAS WRONG WITH THE THROTTLE BODY, THEY PLAYED LIKE IT WAS THE FIRST ONE THEY HAD EVER SEEN GO BAD AND IT WAS SOME BIG MYSTERY. AFTERWARD, I SPENT A GRAND TOTAL OF ABOUT TWO MINUTES ON THE INTERNET AND FOUND DOZENS OF PAGE REFERENCES ABOUT FORD FUSION THROTTLE BODY FAILURES ALONE, SOME WITH HUNDREDS ACCOUNTS WRITTEN BY OWNERS WHO HAD THE SAME RECURRING PROBLEM. I WILL GO OUT ON A LIMB HERE AND SAY THIS SEEMS TO BE A WIDESPREAD PROBLEM AS IT IS ALSO BEING REPORTED IN SEVERAL OTHER FORD MODELS AND IS OBVIOUSLY, IN MY HUMBLE OPINION, A GRAVE SAFETY ISSUE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 11, 2013
LOSS OF POWER AT HIGHWAY SPEED. VEHICLE DECELERATED AND WOULD ONLY IDLE. WRENCH SYMBOL LIT. SHUT CAR OFF RESTARTED AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURES BECAME MORE FREQUENT INCLUDING FAILURES IN RUSH HOUR HIGHWAY TRAFFIC. ADDITIONAL FAILURES OCCURRED AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR
Electrical system, Jul 11, 2013
WHILE DRIVING DOWN THE ROAD THE RPM, SPEEDO, TEMP GAUGES QUIT READING. THE CHIMES AND WARNINGS ALL WENT OFF AND LIGHTED UP AND STAY ON. ALL OF THE WARNING LIGHTS FLASHED CAR NEVER LOST POWER BUT LOST ALL WORKING GAUGES 4 WAYS FLASHED, AIR BAG FOR PASSENGER SIDE FLASHED. AFTER TURNING CAR OFF AND LETTING IT SIT OVER NIGHT STARTED IT UP DROVE 5 MILES DOWN THE ROAD AND IT STARTED WITH THE CHIMES AND ALL DASH LIGHT WARNINGS CAME BACK UP SHOWING 0 MILES AND FLASHING ALL DIFFERENT WARNING FLASHED IN THE WARNING DISPLAY. I DID VIDEO IT ON MY PHONE SO I COULD SHOW THE FORD GARAGE. *TR
Vehicle speed control, Jul 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE PART NEEDED TO CORRECT THE FAILURE WAS ON BACK ORDER. THE FAILURE AND THE CURRENT MILEAGES WERE 77,063. *TR
Engine, Jul 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 53,000. *TR
Fuel/propulsion system, Jul 11, 2013
DRIVING AT HIGHWAY SPEED, I HEARD A 'POP', AND THE CAR SUDDENLY LOST POWER. I COASTED TO THE SIDE OF THE ROAD. THE CAR IDLED ROUGHLY, BUT WOULD NOT ACCELERATE. THE 'WRENCH' WARNING ICON LIT ON THE DASH AS WELL. I TURNED THE ENGINE OFF AND TRIED TO RESTART IT. IT STARTED AND RAN CORRECTLY AFTER THAT. THIS HAS HAPPENED TWO TIMES SINCE THEN. THE DEALERSHIP REPORTED NO CODES SHOWING AFTER HOOKING IT TO THEIR COMPUTER. *TR
Vehicle speed control, Fuel/propulsion system, Jul 11, 2013
WHILE I WAS UP TO SPEED (65 MPH), THE CAR'S WRENCH LIGHT CAME ON, AND LOST POWER. ALL OF THE ELECTRICAL SYSTEMS WERE STILL FUNCTIONING, BUT THE CAR WOULD NOT ACCELERATE. I WAITED A FEW MINUTES, TRIED THE CAR AGAIN, AND IT MADE IT TO MY DESTINATION, AND WENT TROUBLE-FREE ON THE RETURN TRIP HOME. THE CAR HAD THE SAME OCCURRENCE ON MONDAY, JULY 8. AT THAT TIME, I CALLED ROADSIDE ASSISTANCE WHO CAME AND TOWED THE CAR TO THE DEALER THAT SERVICES MY CAR. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED. ESTIMATED REPAIR COST: $387.00. *TR
Power train, Vehicle speed control, Jul 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TR