2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel/propulsion system, Jul 11, 2013
I WAS DRIVING ON A CROWDED HIGHWAY AT THE SPEED LIMIT OF 55 WHEN THE ENGINE SLOWED DOWN AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. AFTER SEVERAL MINUTES I WAS ABLE TO RESTART THE CAR. THE SITUATION WAS VERY DANGEROUS. THIS WAS THE THIRD TIME THAT THE VEHICLE HAD LOST POWER. THE OTHER TWO TIMES I WAS JUST STARTING FROM A TRAFFIC LIGHT SO IT WAS NOT AS DANGEROUS. THE DEALER REPLACED THE THROTTLE BODY TO RESOLVE THE PROBLEM. IT DEFINITELY DID NOT SEEM LIKE THIS WAS THE FIRST TIME THE DEALER HAD SEEN THE PROBLEM. I THINK THIS IS A SERIOUS SAFETY DEFECT IN THIS VEHICLE. *TR
Electrical system, Vehicle speed control, Jul 11, 2013
DRIVING ALONG ON A LOCAL ROAD (35 MPH) THE CAR SUDDENLY LOST MOST OF IT'S POWER AND STARTED SHAKING. I WAS ABLE TO COAST TO A GAS STATION AND GET A TOW TO MY DEALERSHIP...THEY TELL ME IT'S THE THROTTLE CONTROL AND WILL COST ABOUT $500. GOING ONLINE TO FIND OUT MORE INFORMATION ABOUT THIS I SEE THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT THE SAME ISSUE IN THIS MODEL. THE SEVERITY OF THIS TYPE OF BREAKDOWN (SOME PEOPLE WERE ON THE HIGHWAY) AND WITH NO WARNING WHATSOEVER MAKES THIS A VERY IMPORTANT ISSUE TO BE DEALT WITH. I WAS LUCKY, BUT AM STILL OUT $500. *TR
Power train, Engine, Jul 11, 2013
THE MORNING OF JULY 8, 2013 I WAS DRIVING AT APPROXIMATELY 70 MPH ON A MAJOR INTERSTATE (WITH CONSTRUCTION) WHEN MY CAR STALLED. MY CHECK ENGINE LIGHT WAS FLASHING AND THE THROTTLE CONTROL/TRANSMISSION WRENCH FLASHING. I AT LEAST HAD ENOUGH MOMENTUM TO GO ABOUT 100 FEET TO WHERE THERE WAS A SHOULDER THAT THEY WERE NOT DOING CONSTRUCTION ON. I ENDED UP SHUTTING MY CAR OFF AND WAITING A FEW SECONDS. I THEN TURNED MY CAR BACK ON TO SEE IF IT STILL HAD THE PROBLEM. EVERYTHING APPEARED TO BE WORKING FINE. I ENDED UP GETTING BACK ON THE INTERSTATE AND ABOUT 5 MILES DOWN IT HAPPEN TO DO THE SAME THING. AT THIS POINT I GOT OFF THE FREEWAY ' SHUT MY CAR OFF AGAIN. THIS TIME I TURNED MY CAR BACK ON AND MY CHECK ENGINE LIGHT WAS STILL FLASHING. I WAS ABOUT ONE MILE FROM A FORD DEALERSHIP. I TOOK IT THERE AND FOUND OUT THAT IT WAS THROTTLE BODY. THE PART IS ON BACK ORDER AND THE DEALER SHIP WILL NOT RECEIVE THE PART FOR 7 TO 10 BUSINESS DAYS. THIS DOESN'T INCLUDE THE DAYS THAT IT IS GOING TO TAKE THEM TO INSTALL THE PART. I AM NERVOUS TO DRIVE MY CAR EVEN AFTER THIS PART IS FIXED. I WAS DRIVING AT 70 MPH AND COULD OF EASILY GOT INTO AN ACCIDENT WITH ALL THE CONSTRUCTION THAT WAS GOING AROUND. I HOPE THAT FORD TAKES THESE COMPLAINTS SERIOUS AND TAKES SOME ACTION. SOMEONE CAN GET SERIOUSLY HURT WITH THIS ISSUE AND I HOPE IT DOESN'T TAKE THAT FOR FORD TO TAKE ACTION! *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Jul 11, 2013
DRIVING CAR APPROX. 50 TO 60 MILES AN HOUR, ENGINE JUST STOPS, NO ACCELERATOR PEDAL PRESSURE. WRENCH LIGHT COMES ON(FORD OWNERS MANUAL SHOWS IT TO BE THROTTLE BODY/DRIVE-TRAIN). THIS HAS HAPPENED SEVERAL TIMES PREVIOUS TO YESTERDAY'S OCCURRENCE. WE BROUGHT THE CAR FROM DRIVETIME AND TOOK IT TO THEIR MECHANIC AND HE SAID HE COULD NOT FIND A STORED CODE, WAS I DO NOT BELIEVE TO BE TRUE. AFTER SEARCHING ONLINE CONCERNING SOME INCIDENT, WE NOTICED THAT OWNERS OF THE SAME MODEL CAR HAVE HAD THE SAME PROBLEM. VERY DANGEROUS WHILE TRAVELING AND THE CAR JUST QUITS. APPARENTLY FORD KNOWS ABOUT BECAUSE A CAR A LOCAL DEALER AND THE PARTS DEPARTMENT HAS PARTS ON BACK ORDER. YESTERDAY, 7/10 THE CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P2112(THROTTLE BODY STUCK CLOSED). SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. THANKS FOR YOUR TIME. *TR
Engine, Jul 11, 2013
AS I WAS DRIVING ON THE HWY, THE CAR WOULD NOT ACCELERATE AND DIED, EXCEPT THE POWER WAS STILL ON. I WAS UNABLE TO ACCELERATE AND HAD TO PUT MY FLASHERS ON AND PULL OVER, ALTHOUGH THIS HWY DOESN'T HAVE A SHOULDER, JUST A GRASS MEDIAN. THERE IS A CURB SO I WAS STILL FORCED TO JUST COME TO A STOP IN THE MIDDLE OF THE HWY BUT LUCKILY I WAS ABLE TO GET IN THE LEFT LANE. AS THE CAR COMES TO A STOP, IT SHAKES. I HAVE TO TURN POWER OFF BY TURNING KEY, THEN TURN KEY TO START CAR AGAIN. IT TURNS OVER A COUPLE TIMES, THEN STARTS AND I'M ABLE TO DRIVE AGAIN. IT DID THIS AGAIN 2 MORE TIMES WHILE DRIVING THAT SAME EVENING. THE NEXT DAY, NOTHING, THEN THE THIRD DAY, SAME THING. NOW THE CHECK ENGINE LIGHT IS ON AND REMAINS. OF COURSE WHEN THIS HAPPENED EACH TIME, I WAS ON THE HWY AND HAD MY KIDS IN THE BACK SEAT, AGES 7 AND 9. I MOSTLY FEARED NOT BEING ABLE TO START THE CAR AGAIN AS I WAS UNAWARE OF WHAT THE ISSUE WAS AT FIRST. AFTER RESEARCH AND USING A DIAGNOSTIC TOOL, I HAVE LEARNED IT IS THE THROTTLE BODY. PLEASE PROVIDE RECALL INSTRUCTIONS SO THAT I MAY BE ABLE TO GET THIS REPAIRED AT NO COST TO ME ASAP. THANK YOU. *TR
Fuel/propulsion system, Jul 10, 2013
WHILE DRIVING IN CITY TRAFFIC VEHICLE SUDDENLY SEEMED TO LOSE DRIVE POWER. WRENCH LITE CAME ON AS I TRIED MY BEST TO MOVE OUT OF HARMS WAY.DOWNTOWN TRAFFIC IS DANGEROUS ENOUGH WITHOUT THIS EXCITING VEHICLE FAILURE. UPON FURTHER RESEARCH IT APPEARS THIS IS THE LIMP-HOME MODE WHICH ONE ENCOUNTERS WHEN A THROTTLE BODY HAS MALFUNCTIONED. I FIND IT HARD TO BELIEVE THAT FORD HAS NOT NOTIFIED OWNERS OF THIS DANGEROUS SITUATION. IT IS CLEAR UPON INTERNET RESEARCH THAT THIS IS OCCURRING FAR TOO OFTEN. WHEN MY FORD SERVICE REP TOLD ME THAT THIS WAS NOT COVERED UNDER WARRANTY ON MY 37 MONTH OLD CAR I LEFT IN DISGUST. I THEN HAD THE THROTTLE BODY REPLACED BY A REPUTABLE REPAIR SHOP FOR THE SUM OF $350. I TRUST NHTSA WILL FIND THAT THIS IS A REAL DANGER AND INSIST UPON A RECALL OR INFORMATION NOTICE TO ALL OWNERS. I CAN'T BELIEVE FORD HASN'T DONE THIS ON THEIR OWN ACCORD. *TR
Power train, Vehicle speed control, Jul 10, 2013
DURING MORNING RUSH HOUR TRAFFIC, MY 2010 FORD FUSION BEGAN TO LOSE ACCELERATION AND SHAKE VIOLENTLY WHILE I WAS TRAVELING AT APPROXIMATELY 65 MILES PER HOUR. FORTUNATELY, I WAS ALREADY IN THE FAR RIGHT TRAVEL LANE SO I COULD PUT ON MY FLASHERS AND PULL OFF THE ROAD. I CUT THE ENGINE AND WAITED FOR A FEW MINUTES. I RESTARTED THE CAR AND WAS ABLE TO GET TO MY WORKPLACE. BASED UPON MY PRELIMINARY RESEARCH, THIS APPEARS TO BE A WIDESPREAD PROBLEM THAT HAS SERIOUS SAFETY IMPLICATIONS. I STRONGLY ENCOURAGE INVESTIGATION AND STUDY OF THIS ISSUE WITH FORD TO INSTITUTE A RECALL TO RESOLVE SUCH ISSUES. *TR
Fuel/propulsion system, Jul 10, 2013
WE WERE TRAVELING AT APPROXIMATELY 65 MILES PER HOUR WHEN THE CAR STARTED TO JERK AND THE WRENCH LIGHT CAME ON THE DASH. WE WERE UNABLE TO ACCELERATE. WE WERE IN THE MIDDLE OF TRAFFIC, ALMOST CAUSING A WRECK, AND HAD TO MAKE OUR WAY TO THE CURB TO TURN THE CAR OFF. AFTER WE STARTED IT AGAIN THE WRENCH LIGHT WENT OFF AND WE WERE ABLE TO MAKE IT BACK TO WHERE WE WERE STAYING. WE WERE OUT OF TOWN AND WE HAD TO TAKE THE CAR TO THE LOCAL DEALER IN THAT AREA. THEY SAID IT WAS PROBABLY THE THROTTLE BODY SENSOR AND THAT MOST OF THE 2010 FORD FUSIONS HAD THIS SAME PROBLEM AND THAT PART WAS ON BACK ORDER. WE WERE IN SOUTH CAROLINA AT THE TIME AND HAD TO MAKE IT BACK TO VIRGINIA. THE ENGINE LIGHT ALSO CAME ON AND WE TOOK IT TO ADVANCE AUTO WHERE THE CODE P2111 SHOWED UP AS THE ERROR WHICH IS THE THROTTLE BODY SENSOR. WE HAVE AN APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP LATER THIS WEEK FOR THIS PROBLEM, BUT WE CANNOT DRIVE OUR CAR NOW. I CALLED FORD TODAY AND WAS INFORMED BY CUSTOMER SERVICE THAT THIS IS NOT A RECALL AS OF NOW. THIS IS GOING TO GET SOMEONE KILLED. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT ACCELERATE. AFTER RESEARCHING ON THE INTERNET THIS IS A PROBLEM WITH MOST 2010 FORD FUSIONS AND FEEL THIS SHOULD BE A RECALL BY THE FORD MOTOR COMPANY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 10, 2013
DRIVING ALONG AND VEHICLE GOES INTO LIMP MODE. CANNOT ACCELERATE. PULL OVER TURN OFF CAR AND RESTART. CAR STARTS UP AND RUNS FINE UNTIL IT HAPPENS AGAIN WHICH HAS HAPPENED SEVERAL TIMES NOW AND MORE FREQUENT. CAN'T AFFORD TO PAY DEALER SO I HAVE TO BUT THE PART AND INSTALL IT MYSELF. NO CODES SHOW UP JUST A WRENCH. TALKED TO THE DEALER AND THEY ARE VERY FAMILIAR WITH THE PROBLEM AND TOLD ME WHAT TO REPLACE BUT IF I TAKE IT TO THEM THEY WILL CHARGE A FEE FOR THE DIAGNOSTIC EVEN THOUGH THEY KNOW WHAT THE PROBLEM IS, THEN THEY CHARGE ANOTHER FEE FOR REPLACING THE PART. *TR
Power train, Vehicle speed control, Jul 10, 2013
I WAS DRIVING ON A CITY STREET AND THE CAR LOST POWER. THE WRENCH LIGHT CAME ON. I GLIDED TO A PARKING LOT AND TURNED THE CAR OFF. I WAITED A MINUTE AND STARTED THE CAR AND IT SEEMED FINE. I DROVE IT A WEEK AND THE EXACT SAME THING HAPPENED. WE BROUGHT IT TO A FORD DEALER WHO HAD NO IDEA WHAT THE PROBLEM WAS. THE DIAGNOSTICS SHOWED NO RECORDINGS. THEY PERFORMED SOME MAINTENANCE AND NOW I SEE ON MY BILL A STATEMENT THAT SAYS "MAY NEED THROTTLE BODY IF CONCERN HAPPENS AGAIN" IT HAPPENED AGAIN ON THE 4TH OF JULY 2013, ON THE EXPRESSWAY GOING 70 MPH. THE CAR STOPPED ACCELERATING, THE WRENCH LIGHT CAME ON, WE WERE ABLE TO MOVE OVER TWO LANES AND GET ON THE SHOULDER. THE CAR BUCKED AND COUGHED A FEW TIMES AND WE TURNED IT OFF. WE WERE ABLE TO START AGAIN AND GO HOME, ALL OF US VISIBLY SHAKEN AND NOW VERY ANGRY AT THE DEALER. *TR
Engine, Jul 9, 2013
TRAVELING IN CENTER LANE OF FIVE LANE EXPRESSWAY, I-85 IN ATLANTA. CAR SUDDENLY LOST POWER AND STARTING SHAKING, DRIFTED OVER THROUGH TRAFFIC TO CURB AND SHUT OFF. THERE WERE MULTIPLE WARNING LIGHTS ON BUT WHEN I CRANKED IT UP IT RAN OK AGAIN FOR SEVERAL MILES THEN DID IT AGAIN. THIS HAPPENED A TOTAL OF FOUR TIMES ON MY 38 MILE COMMUTE HOME. *TR
Power train, Jul 9, 2013
DRIVING DOWN THE ROAD, LOST COMPLETE POWER AND STEERING, WRENCH CAME ON DASHBOARD LIGHT, STRUGGLED TO PULL OVER. TOLD NOTHING SHOWED ON COMPUTER- THOUGHT LIKELY THROTTLE BODY. REPAIRED- NOT COVERED UNDER 60K DRIVE TRAIN WARRANTY. TODAY 7/9/13, WENT TO START PARKED CAR- ROLLED FORWARD WHEN IN PARK AND RELEASED EMERGENCY BRAKE. PUT BRAKE BACK ON , WOULD NOT START. TOWED- TOLD TRANSMISSION LINKAGE ISSUE AND WOULD REQUIRE 3-4 HOURS OF INVESTIGATION TO DIAGNOSE AS NOTHING AGAIN SHOWED ON COMPUTER. CAR W/ 59,200 MILES- AGAIN THEY NOTED MAY AGAIN BE THROTTLE BODY. *TR
Vehicle speed control, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A REDUCTION IN ENGINE POWER WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Vehicle speed control, Engine, Jul 9, 2013
AS I WAS DRIVING THE CAR THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON THIS HAPPENED AT LEAST 10 TIMES IN A 24 MILE DRIVE (TO AND FROM WORK) AUTO ZONE SAYS IT IS THE THROTTLE BODY STICKING. I WENT TO CARCOMPLAINTS.COM AND MY CAR IS NOT THE ONLY 2010 FUSION EXPERIENCING THIS ISSUE I FEEL FORD NEEDS TO RECALL THESE VEHICLES AND FIX THE THROTTLE BODY BEFORE SOMEONE GETS KILLED. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 9, 2013
WHILE DRIVING MY 2010 FORD FUSION AT AROUND 25 MPH, THE VEHICLE STALLED WHILE IN MOTION AND I COULD NOT ACCELERATE. THE WRENCH WARNING LIGHT ALSO CAME ON. LUCKILY, I MANAGED TO GET MY VEHICLE SAFELY TO THE SIDE OF THE ROAD, AND WHEN I PLACED IT IN PARK, THE CAR STARTED TO SHUDDER. I TURNED THE CAR OFF, AND WHEN I RE-STARTED IT, THE WARNING LIGHT WAS GONE AND THE CAR WAS OPERATING NORMALLY. I AM VERY LUCKY THAT THE STALL DID NOT OCCUR ON THE HIGHWAY AT A FASTER SPEED. A CO-WORKER OF MINE ALSO HAS A 2010 FORD FUSION AND HAD THIS SAME ISSUE A FEW MONTHS AGO. *TR
Vehicle speed control, Engine, Jul 9, 2013
I WAS STOPPED AT A LIGHT WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION THE CAR ACTED LIKE IT WAS GETTING NO GAS. IT WAS A RAINY DAY AND I ASSUMED THE UNDERCARRIAGE HAD GOTTEN IT WET. I STUTTERED THROUGH THE INTERSECTION AND WAS ABLE TO PULL THE CAR OVER AND STOP THE CAR. AFTER SITTING FOR 5 MINUTES I WAS ABLE TO RESTART THE CAR AND GET OFF THE ROAD INTO A PARKING LOT. I THEN LET IT SIT FOR AN HOUR AND WAS ABLE TO MAKE IT HOME THE 10 MILES WITHOUT INCIDENT. I DROVE THE CAR FOR 2 MORE DAYS WITHOUT INCIDENT, THEN ON 7-5-2013 DURING A 30 MILE TRIP IT DID THE SAME THING. STOPPED AT A LIGHT AND SUDDENLY THE CAR ACTED LIKE IT COULD GET NO GAS. WE PARKED IT FOR AN HOUR AND MADE IT HOME. THE FOLLOWING DAY WHEN TRYING TO TAKE IT TO THE DEALER, CAR WOULD SPEED UP AND SLOW DOWN ON A SIDESTREET! WAS A SCARY 2 MILE DRIVE TO THE DEALERSHIP. AFTER 9 HOURS THEY FIGURED OUT IT WAS THE "THROTTLE ARM". AFTER THE DIAGNOSIS I FIND THAT THIS IS A COMMON ISSUE WITH MY 3 YEAR OLD CAR. I BOUGHT THE CAR NEW, AND HAVING TO SPEND $427 TO GET THIS FIXED IS RIDICULOUS. THERE SHOULD BE A RECALL ON THIS PART. *TR
Engine, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE DECELERATED. THE FAILURE OCCURRED THREE DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TR
Power train, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH WITHOUT WARNING. THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES; HOWEVER, THE VEHICLE REGAINED SOME ACCELERATION AFTER IT WAS RESTARTED, BUT CONTINUED TO STALL DURING ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE THROTTLE BODY SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 8, 2013
WE LOST ALL ACCELERATION WHILE PULLING OUT OF THE STORE PARKING LOT. WE TURNED OFF THE CAR,STARTED IT UP AGAIN AND IT DID THE SAME THING WHILE TURNING LEFT INTO OUR NEIGHBORHOOD. LUCKILY NO TRAFFIC BEHIND OR ONCOMING WHILE MAKING THESE LEFT TURNS. WE GOT IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY, NOT UNDER WARRANTY, NOT ON RECALL, ADVISED AGAINST DRIVING OUR CAR, DID NOT HAVE A CAR FOR US TO DRIVE, WOULD NOT PAY FOR A RENTAL, AND THE PART WAS ON NATIONWIDE BACK ORDER FOR A MONTH! WE CALLED FORD CUSTOMER SERVICE TOLD THEM OUR SITUATION (MY WIFE IS SIX MONTHS PREGNANT WITHOUT A VEHICLE FOR A MONTH). THEY AGREED TO PAY FOR A RENTAL CAR AND PUT US ON AN EXPEDITED LIST. HOWEVER, WE HAVE YET TO HEAR WHEN THAT PART IS COMING IN. *TR
Power train, Engine, Jul 8, 2013
ENGINE APPEARED TO CUT OUT AT 2 DIFFERENT INSTANCES TODAY. FIRST TIME WAS WHEN TURNING RIGHT OUT OF THE NEIGHBORHOOD AND THE 2ND TIME WAS WHEN MERGING WITH TRAFFIC. IN BOTH CASES, THE CAR LOST ALL POWER AND DID NOT SEEM TO EVEN COAST WELL. I HAD A BLINKING WRENCH ON THE DASH AND WAS LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. CAR WAS ABLE TO RESTART AFTER PULLING TO THE SIDE OF THE ROAD AND PUTTING IT INTO PARK. THIS HAS BEEN A SPORADIC ONGOING ISSUE FOR THE LAST FEW WEEKS AND WILL EVENTUALLY CAUSE AN ACCIDENT UNLESS IT IS FIXED. *TR
Vehicle speed control, Fuel/propulsion system, Jul 8, 2013
WHILE DRIVING AT 45MPH LOST THROTTLE CONTROL. GAS PEDAL HAD NO RESPONSE. WAS ABLE TO COAST TO SIDE OF HIGHWAY. THE "WRENCH LIGHT" CAME ON THE INSTRUMENT PANEL. I RESTARTED THE VEHICLE AND THE THROTTLE WAS RESPONSIVE, DOVE APPROX 1/4 MILE AND THE SAME SITUATION OCCURRED; HOWEVER, THIS TIME THE CHECK ENGINE AND WRENCH LIGHTS WERE ILLUMINATED. TURNED VEHICLE OFF AND ON AND WARNING LIGHTS RESET AND I HAD THROTTLE CONTROL. DROVE APPROX 1000 FEET AND LOST THROTTLE CONTROL AGAIN; HOWEVER, THIS TIME I WAS MAKING A TURN THROUGH AN INTERSECTION. I WAS ABLE TO COAST THROUGH THE INTERSECTION AND OFF THE HIGHWAY ONTO THE SHOULDER OF THE ROAD. THE CHECK ENGINE AND THROTTLE CONTROL/TRANSMISSION(WRENCH) LIGHTS WERE ILLUMINATED. AT THIS POINT I HAD THE VEHICLE TOWED TO THE DEALER. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 7, 2013
ENGINE WRENCH LIGHT COMES ON, CAR WILL NOT MAINTAIN SPEED, ENGINE DROPS TO ROUGH IDLE, ACCELERATOR IS UNRESPONSIVE. CAR MUST BE STOPPED, WITH TRANS MISSION IN PARK, TURNED OFF AND RESTARTED. IT HAS DONE THIS 9 TIMES IN THE LAST DAY AND A HALF ... ONCE WHILE TURNING ACROSS TRAFFIC. THIS PUTS MY LIFE AND PASSENGER'S LIVES AT JEOPARDY. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 7, 2013
WHILE DRIVING IN HEAVY TRAFFIC THE CAR SUDDENLY LOST POWER, I PULLED THE CAR OVER TO GET OUT OF THE TRAFFIC. I CAME TO A STOP TURNED THE ENGINE OFF LET IT SIT FOR APPROXIMATELY 10 MINUTES. I RESTARTED THE ENGINE IT SEEMED FINE, I ATTEMPTED TO RETURN HOME BUT EXPERIENCED THE SAME PROBLEM TWICE ON MY WAY HOME. I CALLED THE DEALER TO BRING THE CAR IN REGARDING THE PROBLEM. I DESCRIBED THE PROBLEM TO THE SERVICE ADVISOR, HE SEEMED TO KNOW IMMEDIATELY WHAT IS CAUSING THE PROBLEM. $575.00 LATER I'M BACK ON THE ROAD. LESS THAN 4,000 OUT OF WARRANTY AND THIS HAPPENS, IT SEEMS A COMMON OCCURRENCE WITH OTHER FUSIONS. *TR
Fuel/propulsion system, Jul 6, 2013
I WAS MERGING ONTO A HIGHWAY FROM ANOTHER HIGHWAY. I WAS TRAVELING AT APPROXIMATELY 65 MPH SO I COULD MERGE INTO FLOWING TRAFFIC. I WAS ABOUT TO MERGE INTO THE TWO LANES ON MY RIGHT AS THE TWO LANES I WAS COMING FROM WERE ENDING. AS I WAS ABOUT TO MERGE INTO THE LANE ON MY RIGHT MY VEHICLE LOST POWER AND COULD NOT ACCELERATE. THE SERVICE LIGHT CAME ON. I STAYED IN MY LANE WHICH WAS QUICKLY COMING TO AN END. I PUT ON MY 4 WAY FLASHERS TO ALERT THE OTHER CARS I HAD AN ISSUE. I STAYED LEFT UNTIL I NOTICED THE CARS ON MY RIGHT WERE AWARE THAT I NEEDED TO GET OVER TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. I PULLED OFF THE ROAD AND CAME TO A STOP. THE CAR FELT AS IF IT WAS SHUTTERING. I TURNED THE CAR OFF AND WAITED FOR A FEW MINUTES AND THEN TURNED THE CAR BACK ON. THE SERVICE LIGHT WAS NOW OFF AND THE SHUTTERING WAS GONE. WHEN I TOOK MY VEHICLE TO MY MECHANIC IT DID NOT GIVE ANY CODES. SINCE THEN IT HAS HAPPENED FOUR MORE TIMES. THE LAST TIME ENGAGING THE CHECK ENGINE LIGHT. MY MECHANIC WAS ABLE TO PULL A CODE AND IT IDENTIFIED THE THROTTLE BODY. MY MECHANIC CONTACTED FORD WHO WILL NOT COVER A REPLACEMENT PART AT THIS TIME, BUT STATED THEY ARE AWARE OF THE ISSUE AND HAVE 17,000 PARTS ON BACK ORDER. *TR