2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Engine and engine cooling, Jun 11, 2013
THE CAR SUDDENLY LOST SPEED, THEN WENT VERY SLOWLY. A WARNING LIGHT CAME ON SO I STOPPED THE CAR AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE AND IT SEEMED FINE SO I PROCEEDED AND IT WENT APPROXIMATELY 150 YARDS AND THEN REPEATED THE SUDDEN LOSING POWER. A WARNING LIGHT CAME ON. I LOOKED IN THE MANUAL AND IT SAID I STOPPED THE CAR, TURNED OFF THE ENGINE, THEN RESTARTED THE ENGINE. THE WARNING LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT CAME ON. SINCE IT WAS A SUNDAY AND 200 MILES FROM THE DEALER WHO HAD JUST REPAIRED A PROBLEM TWO DAYS PRIOR TO THIS INCIDENT, I DECIDED TO RETURN HOME AND TAKE IT TO THE DEALER ON MONDAY. IT DID NOT LOSE POWER DURING THE TRIP AND AFTER THE THIRD TIME OF STOPPING THE ENGINE, THE CHECK ENGINE WARNING LIGHT WENT OFF. ALTHOUGH THE WARNING LIGHT WENT OFF, I TOOK IT TO THE DEALER ON MONDAY..THE SERVICE DEPT. PERSON SAID IT WAS A THROTTLE BODY STUCK OPEN. I CONTACTED THE FORD CUSTOMER SERVICE REPRESENTATIVE WHO OFFERED TO PAY HALF OF THE REPAIR. *TR
Power train, Fuel/propulsion system, Jun 11, 2013
I WAS DRIVING AT APPROX. 45 MPH WHEN VEHICLE EXPERIENCED AN ALMOST TOTAL LOSS OF POWER AND THE ENGINE SHUDDERED TO A STOP. INSTRUMENT PANEL INDICATIONS WERE A "WRENCH" AND STEADY ENGINE LIGHT. I WAS ABLE TO RESTART AND THE CAR AND DRIVE A MILE TO MY HOME THERE WERE NO WARNING LIGHTS WHEN STARTING THE CAR THE NEXT DAY, HOWEVER ABOUT 1.5 MI. FROM HOME THE SAME EXACT INDICATIONS AND CONDITIONS RETURNED WHEN I ACCELERATED FROM 45 TO 50 MPH. AGAIN THE "WRENCH" AND ENGINE LIGHT ILLUMINATED. A RESTART ALLOWED ME TO DRIVE HOME DURING WHICH TIME THE ENGINE LIGHT WAS ILLUMINATED STEADY. THE CONDITION RECURRED AN ADDITIONAL TWO TIMES DURING THE SHORT DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR ON MONDAY. I WAS NOT TOLD OF THE EXTENSIVE HISTORY OF SIMILAR PROBLEMS WITH MY VEHICLE, BUT WAS ONLY ADVISED THAT THE "THROTTLE BODY" WAS CARBONNED UP" AND NEEDED TO BE REPLACED OR CLEANED, THE DEALER REPORTED THAT THROTTLE BODIES WERE ON BACKORDER AND SAID THEY CLEANING MINE SHOULD CORRECT THE PROBLEM. I ELECTED TO HAVE THEM CLEAN THE THROTTLE BODY. AFTER THE MAINTENANCE WAS ALLEGEDLY COMPLETED I WAS DRIVING HOME AFTER PICKING UP THE VEHICLE, WHEN, WITHIN ONLY 1/2 MI. OF THE DEALERSHIP, THE VEHICLE AGAIN EXPERIENCED THE SAME NEAR TOTAL LOSS OF POWER. I WAS ABLE TO PULL OFF THE ROAD AND RESTART THE ENGINE. I PULLED OUT INTO TRAFFIC ON A VERY BUSY THOROUGHFARE TO RETURN TO THE DEALER WHEN THE CAR DIED AGAIN LEAVING ME THE MIDDLE OF FOUR LANES OF OPPOSING, FAST-MOVING TRAFFIC. I FELT VERY UNSAFE. AFTER A BRIEF INTERNET SEARCH I DISCOVERED THIS TO BE A COMMON OCCURRENCE WITH MY VEHICLE AND I SUSPECT IT IS MORE WIDESPREAD THAN WHAT HAS BEEN REPORTED TO DATE. *TR
Power train, Engine, Jun 11, 2013
VEHICLE COMPLETELY LOST POWER WHILE DRIVING AND VIRTUALLY SHUT DOWN WHILE DRIVING ON A MAJOR HIGHWAY. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THIS IS VERY WELL KNOWN WITH THIS CAR AND A MAJOR SAFETY ISSUE. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES. *TR
Vehicle speed control, Fuel/propulsion system, Jun 10, 2013
LOSS OF POWER ON INTERSTATE GOING 60 MPH AFTER 1.5 HOUR DRIVE. WEATHER: SUNNY, UPPER 70'S. THROTTLE CONTROL LOST. CHANGING ACCELERATOR POSITION HAS NO EFFECT ON RPMS. GAS TANK 3/4 FULL. ENGINE STILL RUNNING, COASTED OFF ONTO THE SHOULDER. ENGINE VIBRATED A LOT BUT MAY HAVE BEEN ANTILOCK BRAKES KICKING IN. TURNED OFF ENGINE. A FEW MINUTES LATER STARTED AGAIN, BUT IT WOULDN'T START AT FIRST. RECENTLY HAD 50000 MILE SERVICE. SYMPTOMS CONSISTENT WITH THOSE REPORTED IN THE PRESS FOR FORD FUSION PROBLEMS WITH THROTTLE ASSEMBLY. SAFETY ISSUE MAKES IT A SCARY SITUATION ON INTERSTATES ESPECIALLY WHERE THERE IS NO IMMEDIATE PLACE TO PULL OVER (MILES OF CONSTRUCTION, FOR EXAMPLE) WITH HEAVY TRUCK TRAFFIC BEHIND YOU. *TR
Steering, Jun 10, 2013
THIS IS MY SECOND REPORT ON THE POWER STEERING RACK FAILURE. THIS LAST RACK (NUMBER 3) WAS ALSO A SALVAGE PART. LASTED SIX WEEKS, INSTALLED ON APRIL 26TH, 2013. FAILURE SEQUENCE IS THE SAME: SERVICE ADVANCE TRACK, SERVICE POWER STEERING, SHUTOFF CAR, SERVICE POWER STEERING NOW, NO POWER STEERING. PLEASE FIX THIS [XXX]. IT IS NOT SAFE OR RELIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jun 10, 2013
THE CAR LOOSES POWER SUDDENLY AND WITHOUT WARNING. PRESSING ON THE ACCELERATOR GIVES NO RESULT. THE ENGINE IS RUNNING, BUT I CAN'T GIVE IT ANY GAS. I HAVE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE IGNITION, THEN RESTART THE CAR. AT THAT POINT IT STARTS PRETTY HARD, BUT WILL USUALLY BE OK. A WRENCH LIGHT SHOWS UP WHEN IT HAPPENS, BUT IS GONE WHEN I RESTART THE ENGINE. MY FORD DEALERSHIP HAS LOOKED AT IT TWICE. THE SECOND TIME, WE DECIDED TO REPLACE THE THROTTLE BODY. NOW I'M TOLD THAT THE MANUFACTURER ISN'T RELEASING THE PART UNTIL MID-JULY. I HAVE TO DRIVE AN UNSAFE VEHICLE FOR ANOTHER 5 WEEKS WHILE WE WAIT FOR THE PART. I'M VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY AND MYSELF SINCE THIS HAS OCCURRED 9 TIMES. TWO OF THESE OCCURRENCES PLACED US IN VERY DANGEROUS SITUATIONS. 1) BUSY 4 LANE ROAD WITH NO SHOULDER AND AN INCLINE CAUSED ME TO SHUT IT DOWN AND PUT ON MY FLASHERS IN THE MIDDLE OF THE ROAD. 2). ON A 70MPH HWY WITH A SEMI-TRUCK APPROACHING QUICKLY BEHIND ME AND ROAD CONSTRUCTION ON THE SHOULDER LEAVING A DROP OFF. *TR
Power train, Jun 10, 2013
WHILE DRIVING AND MAKING A TRANSITION FROM THE 101 CA FW TO THE 110 SANTA MONICA, I PROCEEDED TO GIVE THE CAR MORE GAS TO GET UP TO SPEED OF THE CURRENT TRAFFIC FLOW BUT MY CAR LOST ALL ACCELERATION. A LITTLE WRENCH LIGHT STARTED FLASHING BUT THE CAR WAS QUICKLY SLOWING DOWN. THE CARS STARTED IDLING HEAVING BUT STILL NO ACCELERATION. I QUICKLY PUNCHED MY HAZARD AS I HAD MY 3 CHILDREN IN THE CAR WITH MY AND TRAFFIC WAS COMING. I WAS ABLE TO MAKE IT TO THE FIRST LANE TO TRY TO EXIT THE FREEWAY. THE CAR LITERALLY ROLLED TO EXIT OFF 9TH STREET AND JUST GLIDED DOWN THE OFF-RAMP. A VERY TERRIFYING EXPERIENCE AS CARS HAD TO TAKE EVASION ACTIONS TO AVOID REARENDING ME. I WAS ABLE TO PULL THE CAR OVER SAFE ON THE FIRST AVAILABLE STREET. I PUT THE CAR IN PARK IT STARTED RATTLING HARDER. I THEN SHUT OFF THE ENGINE, TURNED EVERYTHING OFF (AIR/RADIO) AND UNPLUGGED MY PHONE CHARGER. I WAITED ABOUT 3 MINUTES AND THEN STARTED THE CAR UP AGAIN LIKE NOTHING. I PROCEEDED TO TAKE SIDE STREET. IT WAS ABOUT 2 WEEKS LATER VERY NEXT DAY THE CAR STARTED UP AS NORMAL BUT ON MY WAY TO WORK WHILE IN THE PROCESS OF GETTING INTO THE FREEWAY AND AS BEGAN TO GIVE THE CAR GAS TO MERGE IN I LOST ALL ACCELERATION AGAIN. THE LITTLE WRENCH LIGHT CAME AND THE HARD RATTLING STARTED BUT THIS TIME THE ENGINE LIGHT CAME ON. HUSBAND DROVE IT BACK TO THE DEALER AT 5MPH RATTLING AND ALL AN WE WERE TOLD IT WAS THE THROTTLE. THE DEALER SAID IT WOULD TAKE 10 BUSINESS DAY TO GET THE PART AND REPLACE IT SO A RENTAL WAS PROVIDED. THE VERY NEXT DAY DEALER SAID TO PICK UP CAR AS THE THROTTLE HAD BEEN DRAINED AND RESET NOT REPLACED. NOT SURE I UNDERSTAND WHY THEY ARE NOT FIXING THE CAR BY REPLACING THE PART IF SO MANY ISSUES ARE BEING REPORTED. REFUSING TO PICK UP CAR TILL PART IS REPLACED AND THEY CAN GUARANTEE ME THIS ISSUE WONT RECUR. *TR
Engine, Jun 10, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION WHEN IT WAS RESTARTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Fuel system, Gasoline, Jun 10, 2013
WHILE DRIVING ON 35MPH ROADWAY, MY CAR SUDDENLY LOST ACCELERATION. ENGINE APPEARED TO BE "SHAKING". I WAS ABLE TO TURN INTO A SHOPPING CENTER PARKING LOT. I COASTED TO A SPACE, TURNED OFF CAR. I RESTARTED, IT APPEARED TO BE OK, AND PROCEEDED HOME. ANOTHER 1/4 TO 1/2 MILE AWAY (25 MPH), IT DID THE SAME THING. I RESTARTED, MADE IT HOME IN MY NEIGHBORHOOD. I HAD CAR TOWED TO AN AUTO SHOP I HAVE USED, AND THEY DIAGNOSED "CHECK ENGINE" AS THE THROTTLE BODY. THEY STATED THEY TALKED TO FORD, AND FOUND THIS WAS A BIG PROBLEM, SO MUCH THAT THEY WERE UNABLE TO GET THE PART FOR ANOTHER MONTH. *TR
Vehicle speed control, Engine, Jun 10, 2013
WHILE DRIVING AT 50 MILES AN HOUR THE ENGINE LOST POWER AND WOULD BARLEY MOVE WHEN THE GAS PEDAL WAS PUSHED, I WAS ABLE TO DRIVE TWO BLOCKS TO AN AUTO REPAIR SHOP AND WAS TOLD IT WAS THE THROTTLE BODY ASSEMBLY, I CONTACTED FORD MOTOR COMPANY AND FOUND OUT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE THROTTLE BODY SO MUCH SO THAT THE PARTS ARE ON A TWO MONTH BACK ORDER UNLESS THEY ORDER UNDER AN EMERGENCY CONDITION THEN IT STILL TAKES TWO WEEKS. I AM WONDERING WHY THERE HAS NOT BEEN A RECALL BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED? I AM NOW HAVING TO PAY OVER $500.00 FOR THE REPAIR. *TR
Engine, Jun 9, 2013
THE VEHICLE LOSS POWER WHILE DRIVING AND COMPLETELY SHUT DOWN WHILE DRIVING IN THE INTERSTATE. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THE DEALERSHIP TOLD ME THAT THIS WAS NOT A COMMON PROBLEM, BUT AFTER READING ON YOUR SITE, IT IS VERY WELL KNOWN WITH THIS CAR. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES, INCLUDING LATE AT NIGHT WHILE PICKING UP MY CHILD. *TR
Power train, Engine, Jun 9, 2013
SELLING / SERVICING DEALER BEGAN ADVISING OF CARBON BUILD UP IN THROTTLE BODY ~15000 MI. ~20000 MI WITH CRUISE CONTROL ENGAGED ENGINE LOST POWER, SERVICE ENGINE SOON LIGHT AND THROTTLE CONTROL / TRANSMISSION LIGHT BOTH ILLUMINATED, VEHICLE ROUGH IDLED. SHUT OFF ENGINE AND RESTARTED AFTER ~ 30 SECONDS. ENGINE RAN NORMALLY. READ/CLEARED DTC P2111. REPORTED TO DEALER ON 07 SEPT 2011 BUT WAS UNABLE TO DIAGNOSE ANY PROBLEM. PROBLEM HAS BEEN INTERMITTENT SINCE. DUE TO BATTERY FAILURE PRIOR TO 35000 MI SERVICE (19 NOV 12) ENGINE CODES WERE LOST. DEALER PERFORMED INDUCTION SERVICE. AFTER 40000 MI SERVICE (24 MAY 13) HAD MULTIPLE INSTANCES OF THE ABOVE FAILURE WITH DTC P2111 WITH INCREASING FREQUENCY. ON 8 JUNE 13 HAD 3 OCCURRENCES AT VEHICLE SPEEDS OF LESS THAN 45 MPH WITH ONE AT LESS THAN 25 MPH WHILE ACCELERATING (ENTERING TRAFFIC). VEHICLE WAS DIAGNOSED BY A DIFFERENT DEAL WITH A FAILED THROTTLE BODY REQUIRING REPLACEMENT. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 9, 2013
POWERING DOWN OF VEHICLE CONSISTENT WITH A THROTTLE BODY FAILURE. THIS HAPPENED ON MULTIPLE OCCASIONS BETWEEN JUNE 5-7 2013. VEHICLE IS AT FORD DEALER IN GAITHERSBURG, MD WITH UNKNOWN TIME FOR COMPLETION. THIS IS THE 5TH TIME N THE 3 YEAR HISTORY OF THE VEHICLE THAT I WILL BE WITHOUT THE CAR FOR MORE THAN 2 WEEKS. SINCE I AM OUT OF WARRANTY I WAS TOLD I WILL HAVE TO PAY FOR THIS REPAIR. THIS IS COMPLETELY RIDICULOUS. *TR
Power train, Engine, Fuel/propulsion system, Jun 8, 2013
WAS DRIVING ON THE FREEWAY WITH CRUISE CONTROL ON AND ALL OF A SUDDEN THE CAR SHOOK AND THERE WAS A BEEP AND THEN MY WRENCH LIGHT CAME ON AND STARTED LOSING SPEED FAST. WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF AND THEN TURNED IT BACK ON. WAS ABLE TO DRIVE A FEW HUNDRED YARDS WHEN IT HAPPENED AGAINST THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE DEALER AND WITH IN 30 MINUTES TOLD ME WAS THE THROTTLE BODY INTAKE WITH AN ERROR CODE OF P2111. COULD HAVE GOTTEN BAD QUICKLY. *TR
Vehicle speed control, Engine, Jun 8, 2013
I HAD BEEN DRIVING MY 2010 FORD FUSION SEL FOR ABOUT 15 MINUTES ON THE HIGHWAY AT SPEEDS OF 65MPH WHEN SUDDENLY I LOST THE ABILITY TO ACCELERATE OR MAINTAIN SPEED. THERE WAS NO PRIOR WARNING ANYTHING WAS WRONG, AND WHEN IT HAPPENED IT WAS NOT ACCOMPANIED WITH A LOUD NOISE OR JOLT. INSTEAD, THE WRENCH LIGHT ON THE DASH ILLUMINATED AND I BEGAN SLOWING DOWN. APPLYING PRESSURE TO THE ACCELERATOR HAD NO EFFECT. I QUICKLY HAD TO NAVIGATE ACROSS THREE LANES OF TRAFFIC WHILE QUICKLY SLOWING AS I COASTED TO THE SHOULDER OF THE ROAD. AS THE CAR SLOWED BELOW 20 MPH, IT BEGAN NOTICEABLY SHAKING AND SURGING. THIS CONTINUED ONCE AT A COMPLETE STOP. I THEN SHUT THE CAR OFF AND WAITED APPROXIMATELY 10 MINUTES BEFORE TRYING TO START IT AGAIN. IT CRANKED FOR A WHILE BEFORE FINALLY CATCHING. I WAS THEN ABLE TO DRIVE NORMALLY AGAIN AND GET OFF THE HIGHWAY TO A SAFER LOCATION. SINCE THIS OCCURRENCE, I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE. THE FIRST TIME THEY COULD DO NOTHING FOR ME AS "THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE AND THUS NO CODE WAS REGISTERED". AS THE ISSUE CONTINUED AND INCREASED IN FREQUENCY (NOW OCCURRING AT SPEEDS AS LOW AS 20MPH AND 45MPH, AND AS QUICKLY AS 2 MINUTES AFTER LEAVING MY HOUSE), I TOOK THE CAR BACK TO THE DEALER WHERE THEY WERE ABLE TO GET IT TO REPLICATE THE ISSUE WHILE DRIVING IT. THEY DETERMINED IT WAS A BAD THROTTLE BODY. I AM NOW WAITING ON THIS PART WHICH IS CURRENTLY ON BACK ORDER. I WAS TOLD THERE ARE OVER 8,000 ORDERS AHEAD OF ME AND IT COULD BE OVER A MONTH BEFORE THE PART IS READY. AS A RESULT, I HAVE A CAR WHICH IS UNRELIABLE AND TENDS TO STALL EVERY TIME I DRIVE IT. *TR
Fuel system, Gasoline, Jun 8, 2013
I WAS DRIVING HOME WHEN THE CAR LURCHED AND THE GAS PEDAL QUIT RESPONDING. I HAD TO STOP THE CAR - THE ENGINE WAS STILL RUNNING, TURN IT OFF AND THEN RESTART IT. THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION AND A LARGE TRUCK ALMOST REAR ENDED ME. IT HAPPENED AGAIN THREE TIMES ON THE WAY TO WORK ONE MORNING AND ONCE WHERE THERE WAS NO SHOULDER FOR ME TO PULL OFF ON. THIS WAS DURING MORNING RUSH HOUR. THE FORD DEALERSHIP SAYS THAT THEY DON'T KNOW WHEN THE PARTS WILL BE IN TO FIX IT, BUT PROBABLY NOT UNTIL THE MIDDLE OF JUNE - THIS LEAVES ME WITHOUT A VEHICLE. THIS MUST BE A BAD PROBLEM WHEN THERE ARE NO REPLACEMENT PARTS AVAILABLE. I WAS TOLD THIS IS NOT A COVERED REPAIR. *TR
Engine, Jun 8, 2013
I TRAVELING ON I-45, THE SPEED LIMIT WAS 75 MPH. IT WAS AT NIGHT. THERE IS RECENT CONSTRUCTION ON THIS ROUTE AND THERE WAS ABOUT 100 YARDS OF NO SHOULDER. SUDDENLY MY ENGINE STOPPED. I PULLED OVER AS FAR AS I COULD - I IMMEDIATELY TURNED ON MY HAZARD LIGHTS. OTHER CARS WERE ALSO GOING THE SAME RATE OF SPEED. I HEARD TIRES SCREECH BUT THERE WAS NOTHING I COULD DO. FORTUNATELY THERE WERE NO ACCIDENTS AS A RESULT OF THIS - WHEN I RESTARTED THE ENGINE I WAS ABLE TO CONTINUE. THIS WAS A NEAR MISS - MY SON AND I COULD HAVE BEEN KILLED THIS NIGHT. I WAS VERY ANGRY TO HEAR THAT THIS IS A COMMON PROBLEM WITH 2010 FORD FUSIONS BUT THERE IS NO RECALL. MY MECHANIC DIAGNOSED IT AS THE "THROTTLE BODY" AND SAID THAT FORD IS PROBABLY NOT RECALLING IT BECAUSE THERE IS SUCH A BACK ORDER ON THIS PART. IT IS EXTREMELY DANGEROUS AND THE PUBLIC NEEDS TO BE WARNED! *TR
Power train, Engine, Jun 7, 2013
I WAS PULLING OUT OF MY WORK PARKING LOT, GOING LESS THAN 10MPH, AND I LOST ALL ACCELERATION IN MY CAR. I WAS ABLE TO PULL TO THE CURB, PUT IT IN PARK, SHUT IT OFF, THEN RESTART. IT STARTED HARD, AND IMMEDIATELY HAD THE "WRENCH" ICON ON. AGAIN, I HAD NO ACCELERATION. I DECIDED TO TRY ONE MORE TIME TO TRY TO DRIVE IT TO THE DEALERSHIP I BOUGHT THE CAR FROM (LESS THAN 15 MILES FROM MY WORK). IT STARTED ONCE MORE, A LITTLE EASIER, BUT STILL NOT "RIGHT." THE ENGINE LIGHT WAS ON, BUT I WAS ABLE TO PULL OUT AND START DRIVING. I MADE IT ABOUT 6-7 MILES, AND ONCE AGAIN, I LOST ALL ACCELERATION IN THE MIDDLE OF A BUSY INTERSECTION. I WAS ABLE TO PUTTER OUT OF THE INTERSECTION AT AN EXTREMELY LOW SPEED. I ONCE AGAIN PUT IT IN PARK, TURNED OFF THE ENGINE, AND TRIED ONE MORE TIME TO START MY CAR. ONCE AGAIN, IT STARTED VERY HARD, BUT IT ALLOWED ME TO DRIVE. I DROVE THE REMAINING 6-7 MILES TO THE DEALERSHIP WHILE THE ENGINE LIGHT WAS ON. THE PART, I WAS TOLD, IS ON NATIONAL BACKORDER, AND AM WITHOUT MY VEHICLE FOR 2 WEEKS. MY CAR HAS LESS THAN 57,000 MILES ON IT AND HAVE ONLY HAD IT A LITTLE OVER 2 YEARS. [BOUGHT DECEMBER 2010, INCIDENT OCCURRED JUNE 2013]. I EVEN PURCHASED THE EXTENDED WARRANTY BUT THIS PARTICULAR REPAIR IS CONVENIENTLY NOT COVERED BY IT. *TR
Power train, Electrical system, Jun 7, 2013
MY WIFE WAS DRIVING HOME FROM WORK YESTERDAY EVENING AT HIGHWAY SPEED (65MPH) WHEN THE CAR STALLED AND WRENCH ICON CAME ON. COULD NOT ACCELERATE BUT THANKFULLY ABLE TO COAST ACROSS TWO LANES ON A BUSY HIGHWAY AT RUSH HOUR TO GET TO SHOULDER! CAR WAS JERKING AS IT CAME TO A STOP. TURNED THE ENGINE OFF, WAITED A FEW MINUTES, TURNED ENGINE BACK ON AND CAR WAS OK AGAIN. UNFORTUNATELY THIS WASN'T THE FIRST TIME; THERE HAVE BEEN AT LEAST 5 OTHER INSTANCES. FIRST TIME WAS APPROX 9 MONTHS AGO (BEFORE WARRANTY WAS UP). BROUGHT THE CAR TO DEALER, THEY PLUGGED IT INTO THEIR COMPUTER AND GOT NO ERROR CODES SO "NO PROBLEM" DETECTED. NOW WARRANTY IS UP I WONDER HOW MUCH THIS IS GONNA COST!! FURTHERMORE, THE CAR BATTERY WENT DEAD COUPLE OF WEEKS AGO; THAT'S ONLY 3 AND 1/2 YEARS OLD. SEEMS ODD. *TR
Vehicle speed control, Jun 7, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND BEGAN JERKING. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Power train, Jun 7, 2013
AT 1605 WHILE DRIVING THROUGH AN INTERSECTION, THE CAR LOST FORWARD MOTION AND STALLED. THE WRENCH LIGHT CAME ON. WHEN THE CAR WAS TURNED OFF AND BACK ON, WHICH WAS SLOW, THE WRENCH LIGHT WENT OFF. WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE NEXT MORNING AT 0645, DRIVING 45MPH, THE CAR AGAIN LOST POWER/FORWARD MOTION, STALLED AND WRENCH LIGHT APPEARED. WAS ABLE TO RESTART THE CAR AND DROVE DIRECTLY TO THE DEALER SERVICE DEPT. BOTH TIMES THE CAR WAS RESTARTED, THE WRENCH LIGHT DISAPPEARED. THE DEALERSHIP CANNOT REPLICATE THE PROBLEM AND CANNOT FIND AN ERROR CODE. THIS APPEARS TO BE A KNOWN ISSUE WITH THE 10-11 MODELS BASED ON FORUMS ONLINE FROM CUSTOMERS ACROSS THE US. THIS IS A MAJOR SAFETY CONCERN. I DO NOT WANT TO BE DRIVING 75MPH ON THE INTERSTATE WITH MY FAMILY AND THE CAR LOSE POWER AND GET HIT BY AN 18-WHEELER AND DIE. THE DEALER CLAIMS THEY ARE 99.9% SURE IT IS THE THROTTLE BODY, BUT WILL NOT REPLACE IT BECAUSE THEY CANNOT LOCATE AN ERROR CODE. IF THIS MANY CARS ARE HAVING THE SAME ISSUE, THEY NEED TO RECALL THIS PART AND QUICKLY! *TR
Fuel system, Gasoline, Vehicle speed control, Jun 7, 2013
THE VEHICLE STALLED/LOST POWER, WHILE MAKING A TURN AT 15-20 MPH. I TOOK IT TO DEALERSHIP TO HAVE IT CHECKED. I WAS TOLD THAT THEY COULDN'T FIND A PROBLEM. IT HAPPENED A SECOND TIME WHILE TRYING TO MERGE INTO A HIGHWAY AT ABOUT 40 MPH. I CALLED FOR A TOW TRUCK. WHILE WAITING I TRIED TO START IT AFTER 15/20 MINUTES. IT STARTED, BUT WAITED FOR TOW TRUCK SINCE I WAS AFRAID TO GET ON THE ROAD. IT WAS LOOKED AT AGAIN AT THE DEALERSHIP REPAIRSHOP AND WAS TOLD THAT THE PROBLEM COULDN'T BE FOUND, BUT THAT PERHAPS THE THROTTLE SYSTEM NEEDED TO BE CLEANED AFTER 30,000 MILES. THIS COST AROUND $250. THE PROBLEM HAPPENED A THIRD TIME AT ABOUT 10 MILES PER HOUR ON MAY 17, 2013. THIS TIME THE VEHICLE DIDN'T START AS IN THE PAST. HAD BOTH ENGINE LIGHT AND WRENCH LIGHT. HAD TO BE TOWED. THIS TIME, THE DEALERSHIP REPAIRSHOP, NORRIS FORD TECHS, SAID THAT IT WAS DEFINITELY THE THROTTLE MECHANISM AND THAT IT HAD TO BE REPLACED. IT WAS IN THE SHOP FOR THREE DAYS SINCE THEY HAD TO ORDER THE PART. DESPITE THIS MAJOR REPAIR, IT HAPPENED AGAIN TODAY, JUNE 7, 2013. I HAD THE CRUISE CONTROL SET AT 55MPH. THE CAR LOST POWER, STARTED SHAKING, AND STALLED. I'VE BEEN LUCKILY SO FAR THAT NOONE HAS HIT ME FROM THE BACK, BUT I'M VERY CONCERNED AND AFRAID THAT I DECIDED TO REPORT IT. THIS FORD FUSION PROBLEM NEEDS TO INVESTIGATED. *TR
Fuel system, Gasoline, Jun 7, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A LIGHT, THE VEHICLE WOULD ACCELERATE BEYOND 2 MPH. THE CONTACT FELT THE VEHICLE WAS NOT GETTING THE PROPER FLOW OF GASOLINE TO THE ENGINE. THE FIRST TIME THE FAILURE OCCURRED, THE DEALER REWIRED THE ENGINE BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD NOT TAKEN THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. *TR
Engine, Jun 6, 2013
I PURCHASED MY CAR USED ON NOVEMBER 30, 2012 WHEN THE MILEAGE WAS AROUND 29,000. FOR THE PAST SEVERAL MONTHS I HAVE NOTICED THAT MY CAR WOULD HESITATE, BUT NOT COMPLETELY STALL, WHEN GOING APPROX. 25, 35 AND 45, AND SOMETIMES EVEN WHEN I FIRST TOOK OFF. I DID NOT EXPECT TO EXPERIENCE ANY OF THE MAJOR PROBLEMS THAT I HAVE READ ABOUT AND WAS TRULY SHOCKED ONCE I HAD MY FIRST ENCOUNTER. MY FIRST INCIDENT OCCURRED ON AN INTERSTATE WHERE I WAS GOING APPROX. 70. THE CAR BEGAN SHAKING BADLY AND I PULLED OVER ON THE SIDE OF THE ROAD. THE ONLY THING I COULD COMPARE IT TO WAS HAVING A TIRE TO BLOW OUT BUT MUCH, MUCH WORSE. I CHECKED MY TIRES AND, THEN I STARTED THE CAR UP AND KEPT GOING TO MY DESTINATION. A FEW DAYS LATER IT OCCURRED AGAIN ON A RURAL ROAD WHERE I WAS GOING 55. I ONCE AGAIN STOPPED AND STARTED IT AGAIN AND MADE IT TO MY DESTINATION. THIS TRULY SCARED ME TO WHERE MY NERVES WERE FRAZZLED, AND EVERY TIME I DRIVE NOW, I'M AFRAID IT WILL HAPPEN AGAIN. I AM IN A RURAL AREA THAT IS MOUNTAINOUS AND WHERE 18-WHEELERS CONSTANTLY TRAVEL THE INTERSTATES, WHICH MAKES IT THAT MUCH MORE DANGEROUS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG WITH THE 2010 FUSION. I JUST HOPE SOMETHING IS DONE BEFORE SOMEONE ACTUALLY HAS AN ACCIDENT AND GETS KILLED. *TR
Engine, Jun 6, 2013
ENGINE THROTTLE FAILURE, APPEARS TO BE A WELL KNOWN ISSUE VIA BASIC INTERNET RESEARCH. IS FORD AWARE AND SUPPOSED TO HAVE NOTIFIED OWNERS OF THIS PROBLEM? *TR