2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel/propulsion system, May 30, 2013
I WAS DRIVING AROUND 45 MPH AND THE CAR JUST SHUT DOWN. I WAS ABLE TO PULL OVER AND AFTER A FEW MOMENTS I WAS ABLE TO START THE CAR AGAIN. THE FOLLOWING SATURDAY I WAS DRIVING AROUND 35 MPH AND THE SAME THING HAPPENED. FORTUNATELY, I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I READ ONLINE THAT THIS IS HAPPENING TO OTHER FUSION OWNERS. I BELIEVE THERE'S A PROBLEM WITH THE THROTTLE BODY GETTING STUCK. *TR
Vehicle speed control, Fuel/propulsion system, May 30, 2013
WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH IN MY 2010 FORD FUSION, THE ENGINE SHUT DOWN AND I WAS UNABLE TO GET THE ENGINE TO DO ANYTHING BUT REMAIN AT IDLE, I COASTED TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF AND THEN RESTARTED IT. I MANAGED TO GET BACK HOME. I TOOK THE CAR TO A FORD GARAGE AND THEY DETERMINED THAT THE THROTTLE BODY WAS BAD. THEY HAVE ORDERED A NEW THROTTLE BODY SO THEY CAN MAKE THE REPAIR. *TR
Engine, May 30, 2013, crash
DATE OF INCIDENT OR CRASH WAS 4/18/2013, NOT ON APRIL 18, 2012 AS WAS PREVIOUSLY STATED... *TR
Power train, May 29, 2013
WHILE IN HEAVY RUSH-HOUR TRAFFIC ON INTERSTATE 64W NEAR THE 121 MILE MARKER IN INDIANA, THE VEHICLE LOST POWER ABRUPTLY, STARTED TO RUN ROUGHLY AND WOULD NOT RESPOND TO THROTTLE INPUT. THE WRENCH LIGHT APPEARED ON THE INSTRUMENT CLUSTER AND RPMS WERE UNSTEADY, CYCLING ERRATICALLY BETWEEN 800-1,100 RPM. THIS STRETCH OF INTERSTATE IS A THREE-LANE, LONG UPHILL GRADE AND THE INCIDENT OCCURRED GOING UP THIS GRADE. I TURNED ON MY EMERGENCY FLASHERS, ROLLED MY WINDOW DOWN TO SIGNAL BY HAND TO OTHER DRIVERS MY INTENT AND BARELY MADE IT ACROSS THE LANES OF TRAFFIC INTO THE EMERGENCY LANE WITHOUT CAUSING AN ACCIDENT. MANY OTHER DRIVERS NEEDED TO SWERVE OR BRAKE HARD TO AVOID ME DUE TO THE RAPID DECELERATION. THE SHUDDERING CONTINUED WHETHER THE VEHICLE GEAR SELECTOR WAS IN PARK, NEUTRAL, OR DRIVE. I TRIED TO CONTINUE DRIVING ON IN THE EMERGENCY LANE TO THE NEXT EXIT BUT ON THAT UPHILL GRADE THE VEHICLE WAS ONLY CAPABLE OF 2-3MPH. I DECIDED THAT I SHOULD STOP JUST SHORT OF AN EMERGENCY LANE NARROWING. AFTER TURNING THE VEHICLE ON AND OFF THREE TIMES TRYING UNSUCCESSFULLY TO REMEDY THE SITUATION, I TURNED THE VEHICLE OFF, OPENED THE HOOD, AND CALLED FOR ASSISTANCE. AFTER ABOUT 10 MINUTES, I STARTED THE CAR AGAIN AND THE PROBLEM WAS NO LONGER PRESENT. I DROVE THE VEHICLE TO THE REPAIR SHOP AND I AM CURRENTLY AWAITING THEIR DIAGNOSIS. THIS WAS A SERIOUS SITUATION AND LUCKILY THERE WERE NO ACCIDENTS AND NO ONE WAS INJURED. *TR
Vehicle speed control, Fuel/propulsion system, May 29, 2013
THIS MORNING MY WIFE TOLD ME HER CAR WOULD NOT ACCELERATE AND HAD ACTED LIKE IT WAS OUT OF GAS. SHE SAID WHEN SHE STOPPED AND TURNED THE CAR OFF AND THEN RESTARTED THE CAR IT WORKED FINE FOR A FEW MILES. I DECIDED TO TAKE IT TO MY MECHANIC. ON THE WAY THERE THE CAR WOULD GET UP TO AROUND 40 TO 45 AND THEN SEEM TO LOOSE POWER. WHEN I WOULD PULL OVER THE CAR WOULD BEGIN TO SHAKE. I HAD TO TURN THE CAR OFF AND WAIT A COUPLE OF MINUTES AND THEN RESTART IT AND IT WOULD BE FINE FOR A WHILE. FINALLY MADE IT TO THE MECHANIC AND AFTER BEING CHECKED IT TURNED OUT TO BE THE THROTTLE BODY. THE MECHANIC SAID THEY CALLED FOR THE PARTS AND THERE WERE OVER 4,000 ON BACK ORDER. THERE WERE ABLE TO FIND ONE AND HOPEFULLY IT WILL ARRIVE IN A DAY OR SO. WITH THAT MANY ON BACK ORDER AND ALL THE COMMENTS HERE YOU WOULD THINK THIS WOULD BE A RECALL ITEM. I CAN'T IMAGINE WHAT COULD HAPPEN IF YOU WERE IN HEAVY TRAFFIC AND THIS HAPPENED. IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Power train, Vehicle speed control, May 29, 2013
MY WIFE WAS DRIVING ON THE MAIN MAJOR HIGHWAY TWO WEEKS AGO AROUND 45 MILES PER HOUR. THE CAR LOST ALL ACCELERATION. SHE HAD TO DODGE MOVING TRAFFIC TO PULL OVER WITH NO POWER. AFTER SHE SHUT THE CAR OFF IT STARTED AGAIN WITHOUT ISSUES. YESTERDAY I WAS DRIVING ABOUT 40 AND ALSO LOST ACCELERATION BUT STILL HAD POWER, IT WAS WEIRED THE CAR WAS STILL ON, BUT THE YELLOW "WRENCH LIGHT" CAME ON INDICATING IT WAS A THROTTLE CONTROL TRANSMISSION PROBLEM! I PULLED OVER PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR WITH OUT A PROBLEM. ITS ONLY 2010 FUSION SO WE SHOULDN'T BE HAVING THIS ISSUE... IN THESE TWO INCIDENTS AN EXPERIENCED DRIVER WAS BEHIND THE WHEEL MY SON HAS STARTED DRIVING AND THIS IS A RECEIPT FOR DISASTER OR WORSE! FROM WHAT THE FORD DEALER MENTIONED IT COULD BE THE THROTTLE BODY PROBLEM AND IT'S NOT COVERED UNDER WARRANTY. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPAINTS I HAVE READ BEFORE SOMEONE ISN'T SO LUCKY IN TRAFFIC. "FORD MOTOR COMPANY", LETS NOT WAIT FOR SERIOUS INJURY OR DEATH TO ADDRESS THIS ISSUE! RECALL ACTIONS NEED TO BE TAKEN ASAP "BEFORE" A SERIOUS INCIDENT ! *TR
Power train, Engine, May 29, 2013
WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOST THROTTLE CONTROL AND THUS POWER TO THE DRIVE TRAIN. THIS REQUIRED ME TO COAST TO A STOP ALONG THE SHOULDER OF THE INTERSTATE. AFTER GETTING THE VEHICLE TO THE FORD DEALER FOR SERVICE, I WAS INFORMED THAT THE PROBLEM IS WITH THE "THROTTLE BODY". THEY ALSO INDICATED THAT THERE ARE SO MANY FORD FUSIONS CURRENTLY WITH THIS SAME PROBLEM THAT THROTTLE BODY PARTS ARE ON BACKORDER FOR UP TO 2 MONTHS. AND UNFORTUNATELY THE VEHICLE IS UNSAFE TO OPERATE IN ITS CURRENT STATE. I THINK THIS SHOULD WARRANT A RECALL, SINCE IT CAN (AND DID) RESULT IN UNSAFE EVENT FOR THE DRIVER. *TR
Power train, Electrical system, May 29, 2013
MY FORD FUSION DISPLAYED A WRENCH ICON ON THE DASH AND LOST POWER ON THE GARDEN STATE PARKWAY. THERE WAS NO SHOULDER FOR ME TO PULL OVER TO, AND I HAD TO COAST UNTIL THERE WAS A PATCH OF DIRT TO PULL INTO. TERRIFYING TO SAY THE LEAST. TOOK IT TO OUR LOCAL FORD DEALERSHIP (WHERE IT IS NOW), AND WE WERE TOLD THERE IS A BACKORDER OF 6800 THROTTLE BODIES, MEANING WE WOULD HAVE TO RENT A VEHICLE UNTIL OURS WAS REPAIRED. FORD SHOULD BE PAYING FOR THIS RENTAL CAR. I HAVE RESEARCHED THIS PROBLEM, AND IT APPEARS TO BE RAMPANT. THIS SHOULD BE A RECALL AND REPAIRED AT FORD'S COST. *TR
Engine, May 29, 2013, crash
MY 2010 FORD FUSION HAS BECOME A DEATH TRAP.. THE CAR WILL STALL OUT WITHOUT WARNING, WHETHER ON THE HIGHWAY OR A STREET.. THIS STARTED HAPPENING IN AUGUST 2012. I JUST BOUGHT THE CAR IN JUNE OF 2012, AND IT RAN FINE UNTIL JULY 2012.. THAT'S WHEN I WOULD BE RIDING DOWN THE STREET AND THE CAR WOULD STALL AND SPUTTER, WRENCH LIGHT WOULD COME ON AND THERE WOULD BE NO POWER TO THE CAR, NO WAY TO ACCELERATE AT ALL..AFTER HAVING IT TOWED TO THE DEALER.. THEY REPLACED THE BATTERY WHICH WASN'T BAD AND CLEANED THE MASS AIRFLOW FOR $416.. THIS DID NOT FIX THE PROBLEM..NOW THE WORST THING HAPPENED, MY DAUGHTER WAS IN A ACCIDENT THAT CAUSED OVER $6000 IN DAMAGE AND FORD REFUSES TO RECALL THESE CARS... THEY ARE VERY DANGEROUS AND THE THROTTLE BODY NEEDS REPLACING ACCORDING TO MY RESEARCH.. PARTS ARE ON BACK ORDER , SO THAT SHOULD BE A REASON FOR A RECALL BEFORE SOMEBODY GETS KILLED!!! I HAVE CONTACTED FORD TO GET SOME JUSTICE ON THIS ISSUE. *TR
Power train, May 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE WARNING ICON REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES WHILE THE CONTACT TRAVELED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,650.
Engine and engine cooling, Fuel system, Gasoline, May 29, 2013
MY WIFE WAS DRIVING WITH MY NIECE AT APPROXIMATELY 45 MPH, WHEN THE VEHICLE LOST POWER AND STARTED TO SPIT AND SPUTTER, THEN THE "WRENCH" LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. LUCKILY SHE WAS ABLE TO PULL OFF THE ROAD WITH NO HARM OR DAMAGE, WHEN I CHECKED FOR A DTC IT POINTED TO THE THROTTLE BODY, $200 DOLLARS FOR THE PART, FORD SHOULD HAVE REPLACED THIS FOR ME, ESPECIALLY SINCE THERE IS A TSB FOR THIS ISSUE. *TR
Power train, Vehicle speed control, May 28, 2013
I WAS DRIVING ON A MAJOR HIGHWAY IN TOWN GOING ABOUT 45 MILES PER HOUR. THE CAR STARTED SHAKING VIOLENTLY AND I COULD NOT ACCELERATE. I HAD TO DODGE MOVING TRAFFIC WHILE MY CAR SHUT DOWN. I HAD TO PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR. A YELLOW WRENCH LIGHT CAME ON WHILE THE CAR WAS SHAKING. I WAS ABLE TO AVOID GETTING INTO AN ACCIDENT, HOWEVER I WAS FEARFUL FOR MY LIFE. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPLAINTS I HAVE READ. IT IS BEYOND ME HOW THIS IS NOT UNDER WARRANTY, CONSIDERING MY CAR IS LESS THAN 5 YEARS OLD AND DOESN'T EVEN HAVE 40K MILES ON IT. AFTER A TOW TO THE LOCAL FORD DEALERSHIP, I WAS TOLD (4 DAYS LATER) THAT IT WAS THE THROTTLE BODY AND IT'S NOT COVERED UNDER WARRANTY. *TR
Engine, May 28, 2013
AT APPROXIMATELY 65 MPH, THE VEHICLE LOST ALL FORWARD POWER AND ENGINE BEGAN RUNNING ROUGH. I HAD TO PULL INTO THE GRASSY MEDIAN OF A MAJOR INTERSTATE WITH TRAFFIC ALL AROUND AND MY WIFE AND 2 YEAR OLD DAUGHTER IN THE VEHICLE. AFTER SHUTTING OFF THE ENGINE FOR A FEW SECONDS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE TO THE CLOSEST EXIT. AFTER EXITING THE INTERSTATE, THE VEHICLE EXPERIENCED THE SAME PROBLEM. I WAS AGAIN ABLE TO STOP AND RESTART THE ENGINE AND CONTINUE TO THE LOCAL DEALERSHIP WHERE I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH 2010 FUSIONS. THE PROBLEM IS SO COMMON THAT THE PART TO REPAIR THE VEHICLE IS ON BACK ORDER AND IT MAY BE BETWEEN 2 WEEKS AND 2 MONTHS BEFORE THE PART WILL BE AVAILABLE TO REPAIR MY VEHICLE. THIS IS APPROXIMATELY THE FIFTH TIME THAT THIS TYPE INCIDENT HAS OCCURRED WITH THIS VEHICLE. *TR
Engine, May 28, 2013
VEHICLE SUDDENLY STALLS AND THERE IS NO POWER. WRENCH SYMBOL APPEARS. ARE ABLE TO RESTART VEHICLE. DON'T KNOW WHEN IT'S GOING TO HAPPEN!!!! VEHICLE IS ALWAYS WARMED UP NEVER HAPPENS WHEN JUST STARTING OUT! WAS THE THROTTLE BODY.... *TR
Fuel system, Gasoline, Power train, Electrical system, May 28, 2013
I WAS ON THE FREEWAY WHEN THE 2010 FORD FUSION LOST POWER, BEGAN TO SHUDDER AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE VEHICLE DIED. I HAD THE VEHICLE TOWED TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY. AFTER DOING SOME VERY BASIC RESEARCH ON THE INTERNET I FOUND THAT THIS IS A HUGE PROBLEM AND IT ISN'T BE COVERED UNDER A RECALL OR THE POWERTRAIN WARRANTY. I THINK THAT FORD SHOULD BE, AT LEAST, HELPING CONSUMERS COVER THE COST OF THIS REPLACEMENT. *TR
Power train, Engine, May 28, 2013
FIRST INCIDENT WAS SEPTEMBER 23, 2012. WAS DRIVING AT ABOUT 45 MPH AND MY 2010 FORD FUSION LOST POWER AND THE WRENCH LIGHT CAME ON. CAR WOULD NOT ACCELERATE WHEN PEDDLE WAS PUSHED AND WAS SHAKING AS I PULLED OVER. I WAS ABLE TO PULL OVER AND GET THE CAR RESTARTED AND DRIVE HOME. A FEW DAYS LATER THE CAR WOULD NOT START AND FORD DEALERSHIP REPLACED THE BATTERY AND SAID THAT MOST LIKELY CAUSED THE VEHICLE TO LOSE POWER. I TOOK THEIR WORD FOR IT. MAY 27 2013, 8 MONTHS LATER THE CAR IS LOSING POWER AGAIN. HAPPENED ONCE ON THE 27TH AND 4 TIMES ON THE 28TH AS I ATTEMPTED TO GO TO WORK AND AS I DROVE IT TO THE DEALER TO DIAGNOSE. CAR IS AT DEALERS NOW WAITING FOR THEIR DIAGNOSIS. *TR
Engine, Fuel/propulsion system, May 28, 2013
I WAS DRIVING ON FRIDAY, MAY 24, 2013 ON INTERSTATE 4 IN ORLANDO, FLORIDA. I WAS DRIVING ABOUT 55-60 MPH AND MY 2010 FORD FUSION STARTED TO STALL AND SPUTTER. THIS IS AN EXTREMLY BUSY INTERSTATE AS IT RUNS THROUGH DOWNTOWN, ORLANDO IS THE MAIN ROUTE TO WALT DISNEY WORLD AND TAMPA, FL. THE WRENCH LIGHT CAME ON AND I SOMEHOW MANAGED TO PULL OFF THE SIDE OF THE ROAD THROUGH 4 LANES OF TRAFFIC WITHOUT CAUSING AN ACCIDENT. I TURNED THE CAR OFF AND WAITED A MINUTE AND STARTED IT BACK UP. I WAS ABLE TO DRIVE AWAY WITH NO PROBLEMS. THIS IS THE 4TH TIME IT HAS HAPPENED IN THE PAST FEW WEEKS. I HAD THE EXACT SAME THING HAPPEN LAST YEAR AND HAD IT REPAIRED COSTING ME AROUND 800.00 WHICH I DID NOT HAVE AT THE TIME. THE CAR WAS FINE AND NOW HERE I AM A YEAR LATER WITH THE EXACT PROBLEM, THE CAR IS OUT OF WARRENTY AND I CANNOT AFFORD THIS AGAIN. SOMETHING NEEDS TO BE DONE WITH THIS PART BEFORE SOMEONE DIES. I WAS LUCKY, THOUSANDS OF CARS TRAVELING AT A HIGH RATE OF SPEED TRAVEL THIS INTERSTATE. I WILL BE FILING A COMPLAINT WITH THE BBB AGAINST FOR TO HAVE THE REPAIRS COMPLETED AGAIN. THEY SHOULD ISSUE A RECALL ON THIS PART SO THAT OTHERS DO NOT HAVE TO WORRY ABOUT THIS. I HAVE FOUND THAT FOR SOME REASON IT IS INEVITABLE TO HAPPEN WITH THIS VEHICLE. I HOPE THAT SOMEONE SOMEWHERE CAN GET THIS TAKE CARE OF. *TR
Engine, May 28, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. *TR
Power train, Engine, May 27, 2013
AT HIGHWAY SPEED THE VEHICLE LOSSES ALL POWER CHECK ENGINE AND WRENCH LIGHT COMES ON. DEALER CLAIMS IT IS A ON GOING ISSUE WITH THE THROTTLE BODY ASSEMBLY. IT MUST BE A WIDE SPREAD PROBLEM SINCE THE PARTS ARE BACK ORDERED FOR WEEKS. I HOPE SOMEONE DOES NOT GET KILLED BEFORE THEY ADMIT IT IS A SAFETY PROBLEM. *TR
Power train, May 27, 2013
DRIVING AT APPROXIMATELY 50 MILES/HR WHEN THE CAR STARTED TO HESITATE, THEN NO ACCELERATION AND THE WRENCH LIGHT CAME ON. IMMEDIATELY TURNED ON MY FLASHERS AND PULLED THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND SITTING THERE FOR ABOUT 5 MINUTES I WAS ABLE TO GET THE CAR SAFELY OFF THE ROAD. *TR
Fuel system, Gasoline, Vehicle speed control, May 27, 2013
DRIVING AT 70 MPH, LOST POWER, CHECK ENGINE LIGHT CAME ON AND THE WRENCH ICON ON DASH ALSO LIT UP. COASTED TO STOP AND IT RAN VERY ROUGH BUT WOULDN'T MOVE. IF YOU TURNED IT OFF AND RESTARTED IT, IT WOULD RUN FOR A COUPLE OF MILES AND THEN IT WOULD HAPPEN AGAIN. DIAGNOSTIC CODE 2111 SHOWED MEANING THROTTLE BODY MALFUNCTION. THE FORD DEALER,[XXX] (TAMPA) REPORTED THAT FORD IS HAVING WIDESPREAD THROTTLE BODY MALFUNCTIONS ON THE 2010, 2011 AND 2012 2.5 LITER CARS. THEY DIDN'T HAVE THE PART IN STOCK AND THEY TOLD ME IT WAS ON BACK ORDER AND THEY DIDN'T KNOW WHEN TO EXPECT IT. THEY SAID FORD HAS ORDERED IT'S SUPPLIER TO MAKE AT LEAST 1,000 REPLACEMENT THROTTLE BODIES TO ADDRESS THIS PROBLEM APPARENTLY FOR CARS STILL UNDER WARRANTY.. I'M READING THAT THE FORD ESCAPES ARE HAVING THIS TYPE OF PROBLEM. TOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, May 26, 2013
WHILE DRIVING DOWN, A BUSY INTERSECTION AT 30MPH.MY 2010 FORD FUSION JUST STOPPED, RPMS WENT DOWN WRENCH CAME ON AND CAR STARTED SHAKING BAD,THANK GOD NO ONE WAS BEHIND ME COULD OF BEEN HIT FROM BEHIND THIS HAS HAPPENED ABOUT 5 TIMES THIS MONTH ALONE...FORD SHOULD RECALL THESE FUSIONS BEFORE THEY GET HIT WITH A LAW SUIT...AM GRATEFUL WAS BY MYSELF...I USUALLY HAVE MY GRANDCHILDREN...FORD NEEDS TO LOOK INTO THIS BACK UP YOUR NAME... *TR
Steering, Power train, Electronic stability control (ESC), May 26, 2013
THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##
Engine, Fuel/propulsion system, May 25, 2013
TRAVELING AT APPROXIMATELY 30 MPH WHEN VEHICLE ABRUPTLY STOPPED MOVING FORWARD. ENGINE WAS STILL RUNNING, BUT WHEN ACCELERATOR WAS PUSHED THE VEHICLE WOULD NOT MOVE. PUT VEHICLE IN PARK AND THE ENGINE STARTED TO SHAKE VIOLENTLY. TURNED IGNITION OFF AND IMMEDIATELY TURNED HAZARD LIGHTS ON. VEHICLES BEHIND ME HAD TO SWERVE TO MISS ME. I THEN TURNED THE IGNITION AND CAR STARTED. PUT CAR IN DRIVE AND VEHICLE REPEATED THE SAME PROCESS AS DESCRIBED ABOVE. HAD TO HAVE CAR TOWED TO DEALER. DEALER EXAMINED VEHICLE AND DETERMINED THAT THE THROTTLE BODY WAS DEFECTIVE. IT IS MY UNDERSTANDING THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THIS ISSUE. I FELT THAT MY LIFE WAS ENDANGERED DUE TO THIS ISSUE. I BELIEVE THAT THERE SHOULD BE A RECALL ON ALL AFFECTED VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Power train, May 24, 2013
WHEN I PULLED OUT INTO TRAFFIC LEAVING WORK, THE ENGINE WENT IDLE AND THE WRENCH LIGHT CAME ON. LOST ALL ACCELERATION. FROM ALL THE COMPLAINTS OF THE SAME ISSUE WITH THE THROTTLE BODY, REALLY HOPE THIS GETS RESOLVED.. *TR