2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, May 13, 2013
TRANSMISSION IS SHIFTING VERY HARD AND SLIPPING. IT WILL JERK THE WHOLE CAR AND SOMETIMES NOT MOVE AT ALL AND REV UP TO 4000RPM. I HAVE CALLED MY LOCAL DEALERSHIP TO SETUP AN APPOINTMENT AND THEY WONT EVEN LOOK AT IT. *TR
Steering, May 13, 2013
I WAS DRIVING WHEN THE "SERVICE POWER STEERING" "SERVICE ADVANCETRAC" NOTICE CAME ON. I PARKED MY CAR AND WHEN I CRANKED IT BACK UP AN HOUR LATER, THE CAR WOULD NOT STEER. I COULD NOT MOVE THE STEERING WHEEL AT ALL. IT HAD TO BE TOWED TO DEALERSHIP AND UPON DIAGNOSIS WAS TOLD IT IS A BAD MODULE IN THE STEERING RACK, THUS HAVING TO REPLACE THE STEERING RACK! ALL IN WITH PARTS AND LABOR $ 2076. OUT OF POCKET EXPENSE.. *TR
Power train, Vehicle speed control, May 13, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE UPON ENGAGING THE PEDAL. THE ENGINE AND WRENCH SYMBOL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED ON TWO OCCASIONS. THE THROTTLE BODY ASSEMBLY AND ACTUATOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645. ...UPDATED 06-19-13 *BF UPDATED 06/28/2013 *JS
Power train, Engine, May 11, 2013
VEHICLE WAS TRAVELLING APPROXIMATELY 20-25 MPH WHEN POWER WAS ABRUPTLY REDUCED AND THE ENGINE WENT INTO A ROUGH IDLE. THE WRENCH LIGHT ON THE DASH ILLUMINATED. THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. POWER STEERING AND POWER BRAKES WERE NOT AFFECTED. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING, THE CAR RAN FINE AND I PROCEEDED HOME WITHOUT INCIDENT. THE NEXT MORNING, THE CAR STARTED FINE, BUT A HALF MILE LATER THE CAR'S POWER WAS AGAIN REDUCED WITH A ROUGH IDLE. THE WRENCH LIGHT ILLUMINATED AGAIN. I STOPPED SAFELY AND TURNED OFF THE ENGINE. I RESTARTED THE CAR SEVERAL TIMES; EACH TIME POWER WAS REDUCED AND THE CAR WAS SHAKING AND SHUDDERING. I LIMPED BACK HOME AND CALLED A TOW COMPANY TO TOW THE CAR TO THE DEALER. THE DIAGNOSIS WAS A FAILED THROTTLE BODY. DEALERSHIP REPLACED THROTTLE BODY. *TR
Steering, May 11, 2013
I WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING WENT OUT. THEN I NOTICED IT READ " ADVANCED TRAC NEEDS SERVICE" AND " SERVICE POWER STEERING NOW." I HAD NO WARNING PRIOR TOO THIS. IT COST AT LEAST $100 JUST TO TAKE A LOOK AT IT AND FORD SERVICE DEPARTMENT SAYS IT MAY COST BETWEEN 200.00 TO 1000.00 + DOLLARS TO FIX IT. I NOTICED SEVERAL COMPLAINT ABOUT THIS AND I'M A LITTLE CONCERNED AND UPSET THAT THIS DOESN'T HAVE A RECALL BY NOW. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, May 10, 2013
TRAVELING APPROXIMATELY 70-75 MPH ON US HIGHWAY VEHICLE LOST POWER AND ENTERED INTO A LIMITED POWER "LIMP HOME" MODE, DROPPING ENGINE TO IDLE SPEED AND CAUSING A WRENCH LIGHT TO ACTIVATE ON THE DASH AND ACTIVATION OF "CHECK ENGINE" LIGHT. VEHICLE LOSING POWER NEARLY RESULTED IN MOTOR VEHICLE COLLISION WITH OTHER VEHICLES. AFTER MOVING TO SHOULDER OF ROADWAY AND SHUTTING OFF VEHICLE AND TURNING IT BACK ON THE PROBLEM CORRECTED FOR APPROXIMATELY 2 MILES WHERE ISSUE OCCURRED AGAIN, THIS TIME AT SPEEDS APPROXIMATELY 60 MPH. AFTER SHUTTING OFF AND POWERING BACK ON VEHICLE THE PROBLEM AGAIN CORRECTED FOR LESS THAN A MILE. VEHICLE CONTINUED SAME PROBLEM AFTER SHUTDOWN ANOTHER 8 TIMES WITHIN 5 MILES. ONLY ROADSIDE CORRECTION TO ISSUE WAS TO REMOVE NEGATIVE BATTERY CABLE TO RESET COMPUTER. AFTER COMPLETING THIS TASK VEHICLE WOULD RUN NORMALLY FOR APPROXIMATELY 10 MILES WHERE ISSUE WOULD RETURN. VEHICLE WAS TAKEN TO SHOP WHERE A DIAGNOSTIC COMPUTER SHOWED CODES OF P2112 AND P2111, THROTTLE ACTUATOR STUCK OPEN AND THROTTLE ACTUATOR STUCK CLOSED. REQUIRED REPAIR APPEARS TO BE COMPLETE REMOVAL AND REPLACEMENT OF ELECTRONIC THROTTLE BODY ASSEMBLY. *TR
Power train, May 10, 2013
DRIVING ON EXPRESSWAY THE CAR QUICKLY AND RANDOMLY LOST ACCELERATION AND JERKED VIOLENTLY. I WAS DRIVING IN THE MIDDLE LANE AND NEARLY WAS REAR ENDED BY VEHICLE BEHIND ME. I WAS ABLE TO PUT CAR IN NEUTRAL AND MOVE OVER TO THE SHOULDER. TURNED CAR OFF, THEN BACK ON AND THE PROBLEM SEEMED TO BE FIXED. CALLED FORD DEALERSHIP AND THEY SAID IT SOUNDS LIKE MY ELECTRONIC THROTTLE CONTROL AS THIS IS A COMMON ISSUE IN MY VEHICLE. THIS FIX IS NOT COVERED BY WARRANTY OR RECALLED BY FORD. NOT ONLY THAT BUT I WAS NOT NOTIFIED BY FORD THAT THIS IS A KNOWN ISSUE AND SHOULD GET IT FIXED (AS IT NEARLY CAUSED AN ACCIDENT ON EXPRESSWAY). TWO DAYS LATER SAME ISSUE HAPPENED AGAIN. LUCKILY NO TRAFFIC WAS NEARBY AS THIS MAY HAVE CAUSED YET ANOTHER ACCIDENT. *TR
Power train, May 10, 2013
STARTED TO ACCELERATE AFTER BEING STOPPED AT A STOP LIGHT WHEN THE CAR MADE A LOUD NOISE, SHUDDERED, AND THEN LOST ALL POWER AND WOULD NOT ACCELERATE NO MATTER HOW HARD THE GAS WAS PRESSED CAUSING ME TO BE STUCK IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT INDICATING A TRANSMISSION FAILURE WAS INDICATED ON THE DASH. I WAS ABLE TO LIMP ALONG AT <5 MPH TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND THEN RESTARTING CLEARED THE ERROR CODE ON THE DASH AND I WAS ABLE TO DRIVE THE REMAINING 0.5 MILES TO WORK. CALLING FORD THEY INDICATED THERE WAS NOTHING THEY COULD DO BECAUSE THE ERROR CODE WAS CLEARED. *TR
Electrical system, May 8, 2013
JUST PURCHASED THE VEHICLE USED ON APRIL 15, 2013. I HAVEN'T EVEN MADE THE FIRST PAYMENT. I GET OFF WORK AT 11:15 P.M. AND GO TO GET IN THE CAR AND IT WON'T START. THANK GOODNESS FOR SOME CO-WORKERS THAT WERE HANGING OUT. THEY TRY TO JUMP IT BUT IT WASN'T THE BATTERY. I AM A SINGLE MOM WITH NO FAMILY AROUND AND I WAS EXTREMELY STRESSED AT THAT POINT. THEY MESSED WITH IT FOR A BIT AND IT HAPPENED TO BE THE SOLENOID (SPELLING) OR STARTER. I GOT HOME AND TRIED TO CRANK IT THIS MORNING AND AGAIN IT WOULDN'T START. I AM IN COMPLETE PANIC AS THIS IS MY ONLY CAR AND I HAVE TO WORK. I'M NEW TO THE AREA AND HAVE NO FRIENDS OR FAMILY SO I AM REALLY HOPING SINCE I HAD TO HAVE IT TOWED BACK TO DEALER THAT IT IS COVERED AND THEY GET IT FIXED TODAY. THIS IS HORRIBLE. I SHOULD HAVE STUCK WITH MY TOYOTA BUT I WILL SAY THAT I HAVE ENJOYED THE CAR SO FAR. JUST HOPE NOTHING MORE IS WRONG WITH IT BECAUSE I CAN NOT AFFORD ANY OF THIS. *TR
Vehicle speed control, Fuel/propulsion system, May 8, 2013
WAS DRIVING FOR ABOUT 1 MILE, THEN ALL OF A SUDDEN CAR WAS STILL RUNNING BUT NO THROTTLE ON A VERY BUSY ROAD LUCKY WAS ABLE TO GET PULL OVER . I FEEL THAT A CAR WITH ONLY 45,504 MILES SHOULD NOT DONE THAT . I KEEP MY MAINTENANCE UP TO DATE. AND WAS NOT COVER UNDER MY WARRANTY. THAT'S $ 450.00 I DIDN'T HAVE { THROTTLE BODY} THAT'S IS THE FIRST TIME I HAVE FELT UNSAFE DRIVING MY CAR. FOR BEING A WOMAN THAT COULD HAVE BEEN ON THE INTERSTATE AT A FASTER SPEED IT COULD HAVE BEEN A DISASTER FOR EVERYONE . THANK YOU. *TR
Fuel/propulsion system, May 7, 2013
I PULLED OUT OF MY OFFICE PARKING LOT ONTO HIGWAY AND CAR STALLED AND SEEM NOT TO GET GAS. ENGINE LIGHT CAME ON AND I HAD TO SHUT CAR OFF AND RESTART IT UNTIL I GOT TO A AUTO SHOP AND THERE THEY PUT IT ON THE COMPUTER AND SAID I HAD TO TAKE IT TO THE DEALERSHIP WHICH I HAD IT TOWED THE NEXT DAY BECAUSE IT WAS AFTER THE DEALERSHIP CLOSED. THEY KEPT IT FOR 3 DAYS SAID IT WAS THE ACCELERATOR WHICH THEY REPLACED SAID IT WAS FIXED. 2 WEEKS LATER THE ENGINE LIGHT CAME ON AGAIN AND SO I TOOK IT BACK TO THEM THEY REPLACED MY CATALYIC CONVERTER SAID IT WAS FIXED. ABOUT A MONTH LATER THE SAME THING HAPPEN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT IF FOR 3 DAYS AND SAID THEY COULDN'T FIND THE PROBLEM BECAUSE IT DIDN'T SHOW UP ON THE COMPUTER. I HAVE TAKEN IT BACK TO THEM 3 MORE TIMES IN WHICH THE LAST TIME I THAT IT OUT WITH THE SERVICE MANAGER AND OWNER. FINALLY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY KEPT IT UNTIL THEY FOUND THE PROBLEM WHICH WAS A BAD THROTTLE BODY WHICH I HAD BEEN TELLING THE OTHER DEALERSHIP SERVICE MANAGER AND OWNER ALL ALONG. I HAD TO PAY $505.43 TO GET IT FIXED BECAUSE MY WARANTY HAD GONE OUT. CAR IS NOW FIXED I PRAY BUT IT TOOK TAKING IT TO ANOTHER FORD DEALERSHIP. *TR
Engine, May 7, 2013
FIRST INCIDENT HAPPED AS I WAS LEAVING MY SUB-DIVISION, I SLOWED DOWN TO MAKE TURN AND THE CAR LOST POWER, NO ACCELERATION. I PULLED OVER TO THE SIDE OF THE ROAD TURN THE IGNITION OFF AND RESTARTED CAR AND WENT ON MY WAY WITH NO FURTHER ISSUES. SECOND TIME IT HAPPEN I WAS TAKING THE CAR TO THE FORD DEALERSHIP TO SEE IF THERE WAS AN ISSUE WITH MY CAR AND WHY IS WAS LOSING POWER. I STARTED TO PULL AWAY FROM LIGHT AND THE CAR JURKED THEN LOST POWER. I HAD TO TURN OFF CAR AND RESTART THE ENGINE. FORD DEALERSHIP REPLACE THROTTLE BODY ASSEMBLY SAID THAT WAS THE ISSUE. *TR
Power train, May 6, 2013
I WAS ACCELERATING AFTER GOING THROUGH A TRAFFIC LIGHT AND THE CAR WAS NOT RESPONSIVE TO THE ACCELERATION. I LOOKED DOWN AT INSTRUMENT PANEL AND NOTICED THAT THE THROTTLE CONTROLLER/TRANSMISSION LIGHT WAS LIT UP. I STEPPED ON THE GAS MORE BUT THE CAR JUST SLOWED DOWN TO THE POINT WHERE I HAD TO MOVE TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, PUT THE EMERGENCY FLASHERS ON AND SHUT IT OFF. WHEN I TURNED THE CAR ON AGAIN, THE INSTRUMENT PANEL LIGHT WAS OFF AND THE CAR SEEMED TO OPERATE NORMALLY. ON A SEPARATE NOTE, I HAVE NOTICED THAT THE CAR CLUNKS WHEN REVERSING (ONCE CLUNKED SO VIOLENTLY THAT THE CAN OF SODA IN THE DOOR FLEW UP AND SPLASHED UP THE DOOR) AND OCCASIONALLY THERE IS ACCELERATION HESITATION FROM 2ND TO THIRD GEAR. *TR
Other or unspecified, May 6, 2013
DRIVING DOWN HIGHWAY AT 45 MPH WHEN CAR SUDDENLY WOULDN'T RESPOND TO THE THROTTLE AND ALMOST COMPLETE LOSS OF POWER...VERY BAD VIBRATION AND BUCKING... WRENCH LIGHT ON DASH WENT ON ... MANAGED TO GET OFF ROAD BEFORE WE WERE HIT BY A VEHICLE BEHIND US... PULLED TO SAFE SPOT... TURNED OFF CAR WAITED A COUPLE MINUTES CAR RESTARTED SEEMED FINE... PROCEEDED BACK ON HIGHWAY... WITHIN 50 FEET CAR AGAIN WENT INTO CREEP MODE AND AGAIN WITH LUCK GOT OFF THE ROAD... CALLED FOR TOW... TODAY DEALER CALLED US THAT THE PROBLEM WAS WITH THE THROTTLE BODY... STILL FORD WILL NOT ADMIT A RECALL SHOULD BE DONE... THIS IS A SERIOUS SAFETY PROBLEM. *TR
Power train, Engine, May 6, 2013
I WAS TRAVELING AT 65MPH DOWN THE FREEWAY WHEN THERE WAS A SUDDEN JOLT AND THE ACCELERATOR PEDAL STOPPED RESPONDING AND THE ENGINE IDLED AT 500-600 RPM. THE ENGINE AND WRENCH LIGHTS CAME ON. I SLOWLY PULLED OVER TO THE SIDE OF THE ROAD. THE CAR WAS SHAKING BADLY. I TURNED THE CAR OFF AND RESTARTED AGAIN AND THE PROBLEM WENT AWAY. I TOOK OFF BUT IN LESS THAN 2 MINUTES IT HAPPENED AGAIN. I HAD TO TOW THE CAR TO THE DEALER. TURNS OUT IT'S THE ELECTRONIC THROTTLE BODY (PART# DS7Z9E926A) AND THEY CHARGED ME $380 TO REPLACE IT. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL VEHICLE. I'M SURPRISED FORD ISSUED A RECALL ON "SUSPECTED" FAULTY WHEEL STUDS BUT NOT AN ISSUE AS BIG AS THROTTLE BODY WITH NUMEROUS COMPLAINTS. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY IF IT HAPPENS IN HEAVY TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION. *TR
Engine, May 6, 2013
DRIVING AT LOW SPEED ON RESIDENTIAL STREET. ENGINE STUTTERED, WRENCH LIGHT ILLUMINATED AND THROTTLE RESPONSE BECAME NONEXISTENT. ERROR CODE SHOWN WAS FOR STUCK OPEN/ CLOSED THROTTLE BODY. *TR
Vehicle speed control, May 6, 2013
THE THROTTLE BODY IN MY 2010 FORD FUSION HAS BEEN MALFUNCTIONING. IT WILL NOT ALLOW ME TO ACCELERATE. MY INCIDENT HAPPENED ON A HILL, I HAD TO GO INTO REVERSE TO FIND A SAFE PLAVE TO TURN OFF MY CAR TO RESTART. SEEKING A RECALL FOR THIS PART AS I'VE READ ONLINE THIS HAS HAPPENED TO MANY 2010 FUSION OWNERS. *TR
Power train, Engine, Fuel/propulsion system, May 6, 2013
VEHICLE SEEMED TO STALL, WRENCH WARNING LIGHT CAME ON AND THEN WENT OFF, SHUT OFF VEHICLE AND RESTARTED. COULD NOT GET VEHICLE UP TO SPEED, SEEMING TO STALL AGAIN. CALLED TOW TRUCK. *TR
Steering, May 5, 2013
THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR
Power train, May 3, 2013
WE WERE TRAPPED ON AN INTERSTATE OUT OF STATE AFTER FLAT TOWING PER FORD'S SPECS AND FORD'S RECOMMENDATIONS. TRANSMISSION FAILED. HAD TO TRAILER FUSION HOME AFTER DEALER SAID IT WOULD BE SIX DAYS BEFORE ONE WAS AVAILABLE. TRANSMISSION WAS REPLACED. WAS TRAPPED ON INTERSTATE A SECOND TIME ON 5/23/12 WHILE FLAT TOWING, THE 2ND TRANSMISSION FAILED. THIS TRANSMISSION HAD 15,707 MILES ON IT. IT WAS OBVIOUS THAT THIS TRANSMISSION WAS NOT MADE FOR FLAT TOWING. WE ASKED FORD CUSTOMER SERVICE TO BUY BACK THE FUSION SINCE THE ONLY REASON WE BOUGHT IT WAS THEY RECOMMENDED IT FOR FLAT TOWING. THEY REFUSED. ON 4/25/13 I TOOK THE FUSION IN TO CHECK FLUID LEVEL FOR FLAT TOWING AND WITH ONLY ABOUT 8000 MILES ON FLUID SINCE 2ND REPLACEMENT THE REPORT RECOMMENDED THE TRANSMISSION BE FLUSHED AND REFILLED BECAUSE THE FLUID WAS BURNT. FORD WOULD NOT PAY FOR IT EVEN THOUGH I HAD AN EXTENDED WARRANTY AND MY CAR ONLY HAD 24215 MI. THE SERVICE WRITER TOLD ME NOT TO FLUSH AND REFILL WITH ONLY 8000 MI ON THE FLUID EVEN THOUGH THAT WAS THE MAIN REASON I WENT IN. I HEARD FORD WAS WORKING WITH REMCO AND HAD DEVELOPED A TRANSMISSION COOLER THAT THEY WERE INSTALLING TO KEEP THESE TRANSMISSIONS FROM FAILING BUT THE DEALER KNEW NOTHING ABOUT THIS. FORD SEEMS HAPPY TO HAVE CUSTOMERS TRAPPED ON DANGEROUS FREEWAYS AND THEN CONTINUE TO REPLACE THE TRANSMISSIONS AT THE INCONVENIENCE AND DANGER TO THE OCCUPANTS OF THE FUSION. MANY CONSUMERS WITH THIS 6F35 TRANSMISSION HAVE HAD MANY EXPERIENCES LIKE OURS AS EVIDENCED ON THE INTERNET (FORD FORUM). PLEASE HELP.
Power train, Engine, May 3, 2013
I WAS TRAVELING DOWN THE FREEWAY AT APPROX 70 MPH AND THERE WAS A SUDDEN SHUTTERING OF THE ENGINE/CAR AND LOSS OF POWER. THE"WRENCH" LIGHT TURNED ON. I SEEMED AS THOUGH THE ENGINE WAS STILL ON BUT WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED. THIS HAPPENED IN THE MIDDLE OF A 4 LANE FREEWAY. THANK GOD I WAS TRAVELING DOWN HILL SO I WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A MOMENT AND TRIED TO RESTART. IT STARTED BACK UP AND DROVE FOR ANOTHER MONTH OR TWO WHEN IT DID THE EXACT SAME THING. SEEMS LIKE THIS IS HAPPENING TO QUITE A FEW PEOPLE WHO OWN FORD FUSIONS. I'VE TAKEN IT IN AND IT IS THE THROTTLE BODY, SAME AS MANY OTHER PEOPLES COMPLAINTS WITH THE EXACT SAME STORY. VERY DANGEROUS PROBLEM. *TR
Power train, Vehicle speed control, Fuel/propulsion system, May 3, 2013
DRIVING ON INTERSTATE AT HIGHWAY SPEEDS (65MPH+), CAR SUDDENLY LOST POWER AND SLOWED, SHUDDERING AS IT STOPPED. DIFFICULT TO RESTART, ABLE TO CONTINUE ON DRIVING FOR SEVERAL MILES BEFORE OCCURRING AGAIN. HAD VEHICLE TOWED TO FORD DEALER IN THE AREA FOR SERVICE. DIAGNOSED AS THROTTLE BODY FAILURE; DEALER SERVICE HAS REPLACED THROTTLE BODY AS OF 5/3/2013. *TR
Power train, Fuel/propulsion system, May 2, 2013
I WAS JUST LEAVING THE STREET FROM OUR SUBDIVISION DURING MORNING RUSH HOUR, MADE A RIGHT HAND TURN WHEN THERE WAS A BREAK IN TRAFFIC AND JUST AS I WAS ACCELERATING THE ENGINE JUST SEEMED TO DIE. I WAS ABLE TO STEER THE CAR TO THE SIDE OF THE STREET TO GET OUT OF TRAFFIC AND DISCOVERED THAT THE CAR WAS STILL RUNNING AT A ROUGH IDLE AND A "WRENCH" SYMBOL SHOWED UP ON MY DASH. WHEN THE TRAFFIC CLEARED I WAS ABLE TO BACK UP INTO THE STREET INTO OUR SUBDIVISION, GOT THE CAR TURNED AROUND AND DROVE BACK TO MY HOUSE AT LESS THAN 5MPH. AFTER LETTING THE CAR SET FOR A WHILE I STARTED IT UP AND IT RAN FINE. I THEN CALLED A MECHANIC AND EXPLAINED WHAT HAPPENED AND ASKED HIM TO CHECK IT OUT, WHICH HE AGREED TO DO. DURING THE DRIVE TO THE MECHANIC THE SAME PROBLEM OCCURRED ABOUT 1/2 MILE FROM HIS LOCATION AND I WAS AGAIN ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND MADE IT TO HIS LOCATION. AFTER LEAVING THE CAR AT HIS LOCATION I WENT ON LINE TO RESEARCH IF ANY OTHER 2010 FUSION OWNERS HAD EXPERIENCED THE SAME PROBLEM AND FOUND THAT THERE WERE HUNDREDS THAT HAD, MANY OF WHOM CONTACTED FORD WITH NO LUCK IN GETTING THEM TO ACKNOWLEDGE THE PROBLEM. THE PROBLEM APPEARS TO BE ASSOCIATED WITH THE THROTTLE BODY ASSEMBLY. I ALSO CALLED FORD TO DISCUSS THIS WITH THEM AND ASKED WHY THEY HAD NOT INITIATED A RECALL ON THIS VEHICLE SINCE SO MANY PEOPLE HAD THIS PROBLEM AND IT WAS WHAT I CONSIDERED TO BE AN EXTREME SAFETY HAZARDS FOR DRIVERS WHEN THIS HAPPENED. I WAS TOLD THAT THIS WAS NOT AN ISSUE FOR WHICH A RECALL NOTICE HAD BEEN INITIATED. I HAVE HAD FORD PRODUCTS FOR OVER 40 YEARS AND WAS VERY SURPRISED THAT THIS WAS THE KIND OF RESPONSE I GOT. I AM SURPRISED THAT SOMEONE HAS NOT INITIATED A CLASS ACTION SUIT AGAINST THEM FOR THIS PROBLEM SINCE IT IS SUCH A SERIOUS SAFETY HAZARD. *TR
Fuel/propulsion system, May 1, 2013
I TOO EXPERIENCED THE SAME ISSUE AS I HAVE SEEN REPEATEDLY REPORTED WITH THE THROTTLE BODY NEEDING TO BE REPLACED. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC AND WAS GOING AT A LOWER RATE OF SPEED, WHEN SUDDENLY THERE WAS NO RESPONSE WHEN TRYING TO ACCELERATE. I PULLED OVER INTO A PARKING LOT WHERE MY VEHICLE BEGAN TO STALL. THE WRENCH LIGHT CAME ON. I TURNED OFF MY ENGINE AND WHEN RESTARTED THE WRENCH LIGHT WAS NO LONGER LIGHT UP. I WAS ABLE TO DRIVE SAFELY HOME. I CALLED THE DEALERSHIP THE NEXT MORNING AND ATTEMPTED TO BRING THE VEHICLE IN. I WAS ONLY ABLE TO DRIVE APPROXIMATELY A QUARTER OF A MILE AND THE SAME LOSS OF RESPONSE TO THE THROTTLE AND STALLING OCCURRED WHEN I PULLED BACK INTO MY DRIVEWAY. I HAD TO HAVE MY VEHICLE TOWED. THE DEALERSHIP INDICATED THE THROTTLE BODY NEEDED TO BE REPLACED AND THERE WAS A "NATIONWIDE BACKORDER" FOR THE PART. I INQUIRED WHY WAS THERE A BACKORDER? THE SERVICE REPRESENTATIVE REPLIED THAT WAS A GOOD QUESTION HE DID NOT KNOW. PERHAPS IT IS BECAUSE SO MANY NEED TO BE REPLACED! I WAS QUOTED $420.00. I CALLED LOCAL AUTOMOTIVE PARTS STORES AND THEY ALL SAID THEY DID NOT HAVE THE PART AND REFERRED ME BACK TO THE DEALER, IT APPEARS IT IS VERY EASY TO REPLACE, YOU CAN YOUTUBE IT. ALSO I READ THE CODE WILL ONLY APPEAR IF THE WRENCH LIGHT IS STILL LIGHT. I AM VERY DISSATISFIED THAT FORD DOES NOT TAKE THIS ISSUE SERIOUSLY. I HAVE READ NUMEROUS REPORTS ON MANY WEBSITE SEARCHES INDICATING THIS IS A VERY COMMON PROBLEM FOR THE 2010 FUSION. THEY SHOULD BE RECALLED AND REPLACED AT NO CHARGE. HOW HIDEOUS TO THINK SOMEONE COULD BE INJURED OR LOOSE THEIR LIFE FOR SOMETHING THAT COULD AND SHOULD BE EASILY RECTIFIED. SHAME ON YOU FORD. UNFORTUNATELY I WILL PROBABLY NOT PURCHASE ANOTHER FORD VEHICLE BECAUSE OF THIS AND I HAD REALLY LIKED MY CAR UP UNTIL NOW. THIS ISSUE SHOULD BE INVESTIGATED IMMEDIATELY. STOP WAITING. *TR
Electrical system, May 1, 2013
I PULLED OUT OF A PARKING LOT ON A HIGHWAY AND THE CAR STALLED AND GAVE OUT IN ONCOMING TRAFFIC. THE NEXT DAY, I TOOK THE CAR TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE, LOOKOUT FORD. I WAS TOLD BY THEIR MAINTENANCE TECH THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THIS FIX CAME WITH A BILL OF OVER $450.00. I QUESTIONED AS TO WHY THIS WAS NOT RECALLED OR COVERED UNDER WARRANTY AND THEY HAD NO ANSWER FOR ME. *TR