2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Electrical system, Fuel/propulsion system, May 1, 2013
MY WIFE WAS ACCELERATING THROUGH AN INTERSECTION AND CAR STALLED. LUCKILY AN ONCOMING VEHICLE WAS ABLE TO SWERVE OUT OF WAY AND MY WIFE WAS ABLE TO STEER THE CAR TO THE SHOULDER. IT WOULD NOT RESTART AND I CAME AND SWITCHED CARS WITH HER. AFTER 5 MINUTES IT STARTED AND I WAS ABLE TO DRIVE HOME AFTER 4-5 MORE STALLS ON MY 2 MILE RIDE HOME. STALLED ON WAY TO DEALER ON MONDAY AND THEY ADVISED NEEDED TO REPLACE A THROTTLE BODY AT A COST OF OVER $500. ONLY HAD CAR FOR 35 MTHS BUT SINCE OVER MILES THE WARRANTY WOULDN'T COVER IT. AFTER CHECKING WITH OTHER MECHANICS WAS ABLE TO SEE ABOUT 32 OTHER INCIDENTS THAT REQUIRED SAME REPAIR ON 2010 FUSION 2.5L ENGINE. BUT WHEN SPOKE WITH A FORD AREA MGR THEY CLAIMED WOULD DO NOTHING AND THERE IS NO ISSUES WITH THIS CAR OR PART? *TR
Power train, Engine, Fuel/propulsion system, May 1, 2013
THE FIRST INCIDENT OCCURRED A FEW MONTHS AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. YESTERDAY (4/30/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 40 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO OPERATE THE VEHICLE ABOVE 900 RPMS. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHO SAID I NEEDED A NEW THROTTLE BODY ASSEMBLY. THE CAR HAD AROUND 38,000 MILES AT THE TIME OF INCIDENT. UPON RESEARCH, I DISCOVERED THIS IS A KNOW PROBLEM, AND FORD HAS YET TO ISSUE A RECALL TO PREVENT FUTURE CRASHES AND INJURY. SOMETHING NEEDS TO BE DONE!! *TR
Power train, Vehicle speed control, Engine, May 1, 2013
ADVISORY MECHANICAL WRENCH LIT UP ON DASH - LOSS ALL ACCELERATION POWER. HAD TO COAST OFF SIDE OF ROAD AND PLACE TRANSMISSION IN PARK - AND TURN OFF LOW IDLE ENGINE. THIS OCCURRED 3 X'S ALL SIMILAR THIS SAME DAY. PRIOR, HAD COMPLAINED TO AUTO DEALERSHIP ABOUT 1ST COUPLE INCIDENTS (APPROX) 4 OTHER TIMES; THEY INDICATED THEY FOUND NO ISSUE. I WILL HAVE CODES READ 1ST THING IN THE MORNING, BY AUTOZONE LOOKING FOR P2111 AND P2112 - THEN TAKE IT TO THE DEALERSHIP. THIS IS VERY UNSAFE - AND NOW I AM WORRIED TO HAVE MY WIFE DRIVE ALONE WITH THIS VEHICLE. ITS OUR ONLY CAR. *TR
Power train, Fuel/propulsion system, Apr 29, 2013
MY CAR STARTED TO STALL AND WENT INTO LIMP HOME MODE. IT IMMEDIATELY WENT TO 1000 RPMS AND LOST ALL POWER. THE ENGINE LIGHT CAME ON. I HAD TO GO ACROSS ALL LANES OF TRAFFIC ON A BUSY HIGHWAY AND ALMOST GOT HIT. A COMMONLY KNOWN PROBLEM WITH THE THROTTLE BODY IS THE MOST LIKELY CAUSE. *TR
Power train, Vehicle speed control, Engine, Apr 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 65 MPH. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE DEALER FOUND TRANSMISSION FLUID HAD LEAKED AT THE DRIVER FRONT TIRE AREA AND ALSO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION AND THE BRAKE FLUID BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR UNKNOWN ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS VEHICLE 57,000. UPDATED 08/27/13*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER TO THE WHEELS AND THE ABILITY TO STEER BECAME VERY DIFFICULT. THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. SHE WAS ABLE TO GET TO VEHICLE OVER TO THE SIDE OF THE ROAD, AFTER SHE PULLED OVER, THE VEHICLE BEGAN TO SHAKE BEFORE SHE TURNED THE ENGINE OFF. ALSO, THE WRENCH INDICATOR LIGHT ILLUMINATED.
Steering, Apr 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TR
Seats, Apr 25, 2013
DRIVERS SIDE POWER SEAT QUICK WORKING. *TR
Vehicle speed control, Apr 23, 2013
THIS HAPPENED 5 TIMES WITHIN 2 WEEKS BEFORE I WAS ABLE TO GET THE ISSUE DIAGNOSED AND FIXED. I HAVE ONLY OWNED THE CAR FOR 2 MONTHS. THIS HAPPENED AT THE WORSE POSSIBLE MOMENT EVERY TIME. I LIVE IN HAWAII WHICH IS KNOWN FOR ITS 4 LANES OF BUMPER TO BUMPER TRAFFIC (NO FARTHER THAN 20' APART OR SOME ONE WILL PULL IN BETWEEN YOU) GOING 70MPH. THIS INCIDENT HAPPENED 4 TIMES TO ME ON THE HIGHWAY DURING THIS RUSH HOUR TRAFFIC. INCIDENT: WAS CASUALLY DRIVING AT A CRUISING SPEED (70 MPH NOT ACCELERATING) WHEN THE CAR SHIFTED TO 1ST GEAR AND IDLED AT 1000-1200 RPMS. I COULD NOT ACCELERATE, AND I COULD NOT SHIFT GEARS MANUALLY (I HAVE THE MANUAL OVERRIDE FEATURE). NOTHING WORKED AND MY CAR QUICKLY SLOWED DOWN TO A CRAWLING SPEED OF ABOUT 10 MPH. I WAS IN THE LEFT LANE. IN HAWAII, THAT MEANS YOU ARE STUCK NEXT TO A CONCRETE MEDIAN LESS THAN 2 FEET FROM THE ACTUAL LANE. THIS MEANT THAT I HAD TO GET FROM THE LEFT LANE ACROSS 3 LANES TRAFFIC TO THE RIGHT LANE WITH CARS NO FARTHER THAN 20' APART GOING 60-75 MPH WHILE I WAS GOING 10 MPH. NEEDLESS TO SAY IT WAS NOT THE HIGHLIGHT OF MY DAY/MONTH/YEAR... THIS HAPPENED 4 MORE TIMES WITHIN THE NEXT 2 WEEKS. FORTUNATELY I LEARNED MY LESSON AND STUCK TO THE RIGHT LANE (OF COURSE ONE OF THESE TIMES THERE WAS NO RIGHT HAZARD LANE EITHER SO I HAD TO DRIVE 10MPH FOR ABOUT 5 MINUTES ON THE HIGHWAY BEFORE I COULD GET TO A TURNOFF). WHEN I TOOK IT IN FOR DIAGNOSTICS NOTHING CAME UP ON THE READING. FORTUNATELY MY TECHNICIAN DROVE IT AND IT FAILED ON HIM SO HE WAS ABLE TO FIGURE OUT IT WAS THE ELECTRONIC THROTTLE CONTROL. $350 (BASED ON RESEARCH USUALLY COSTS ABOUT $500 BUT I KNOW THE TECH.) LATER I HAVE IT FIXED ENOUGH TO TRADE IT IN FOR A FOREIGN CAR. *TR
Engine, Apr 22, 2013
I WAS DRIVING DOWN THE ROAD, WHEN SUDDENLY MY CAR BEGAN TO SHAKE. I NOTICED THE WRENCH LIGHT CAME ON BEFORE THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I THEN HAD MY VEHICLE TOWED TO THE DEALERSHIP TO BE EVALUATED. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, BECAUSE THE WRENCH LIGHT WAS OUT. I THOUGHT THAT WAS VERY STRANGE BECAUSE A CAR JUST DOESN'T STOP AND LOOSE POWER FOR NO REASON. I TOOK THEIR WORD FOR IT AND CONTINUED TO DRIVE THE VEHICLE. ON APRIL 19, 2013, I WAS DRIVING TO WORK WHEN MY CAR BEGAN TO SHAKE, THIS TIME THE WRENCH LIGHT AND THE ENGINE LIGHT CAME ON BEFORE MY VEHICLE CAME TO AN ABRUPT STOP. UNLIKE THE FIRST INCIDENT, I WAS ALMOST IN A TERRIBLE ACCIDENT. THE CARS BEHIND ME HAD TO SWERVE TO AVOID HITTING EACH OTHER INCLUDING THE BACK OF MY CAR. I WAS FURIOUS BECAUSE I FELT THE FORD SERVICE DEPARTMENT PUT MY LIFE IN DANGER BY NOT LOOKING INTO THE PROBLEM FROM THE FIRST INCIDENT. I HAD MY CAR TOWED A SECOND TIME, THIS TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTED THROTTLE BODY. THEY EXPLAINED THEY CANT DIAGNOSE A PROBLEM WITHOUT A CODE, EVEN THOUGH I TOLD THEM ABOUT THE WRENCH LIGHT AND THE POWER LOSS OF MY VEHICLE. I HOPE FORD TAKE CARE OF THE THROTTLE BODY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED. MY SAFETY WAS IN DANGER BECAUSE OF THIS MALFUNCTION. *TR
Vehicle speed control, Apr 22, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,353. *TR
Power train, Engine, Apr 22, 2013
MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING. *TR
Steering, Apr 22, 2013
I WAS DRIVING AROUND 25 MPH STRAIGHT IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE POWER STEERING STOP WORKING AT THIS TIME. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW, THEY RESET THE SYSTEM AND IT'S NOW WORKING BUT THEY WANT ME TO BUY A NEW STEERING RACK WHICH IS $1100 PLUS LABOR BUT CANNOT GUARANTEE THAT IS THE PROBLEM. HOWEVER, EVEN THOUGH THEY HAVE NO IDEA WHAT EXACTLY IS CAUSING THE PROBLEM AND RESETTING THE SYSTEM FIXES IT, THEY GUARANTEE THAT THE PROBLEM WILL HAPPEN AGAIN IF I DON'T REPLACE THE STEERING RACK. *TR
Vehicle speed control, Apr 21, 2013
I HAVE A 2010 FORD FUSION, MY CAR STARTED SURGING FOR ABOUT 20 MILES THEN AS I WAS DRIVING DOWN THE HIGHWAY, IT LOST ACCELERATION, THE ENGINE WAS RUNNING, BUT IT LOST SPEED IT WOULD NOT GO, I PUSHED THE PEDAL TO THE FLOOR AND WITHOUT WARNING, IT QUIT GOING! I HAD TO TRY TO GUIDE IT TO THE SIDE OF THE ROAD. I PUT MY HAZARD LIGHTS ON AND SAT ON THE SIDE OF THE ROAD. I CRANKED IT BACK UP AND DROVE A FEW MORE MILES SURGING AND IT CUT OFF WHILE DRIVING ON THE HIGHWAY AGAIN, VERY DANGEROUS. I GOT IT TO THE ADVANCE AUTO PARTS AND THEY PUT A DETECTOR ON IT AND IT SAID IT WAS THE THROTTLE SENSOR. THIS IS VERY SCARY AND DANGEROUS AND SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED. *TR
Steering, Apr 21, 2013
ELECTRIC POWER STEERING FAILED WHILE MY WIFE WAS DRIVING AT 45 MPH. CAR COULD NOT BE MANUVERED WITHOUT EXTREME DIFFICULTY. ALL INDICATIONS LED TO A FAILED ELECTRIC POWER STEERING RACK. HAD IT REPLACED WITH A PART FROM A SALVAGED VEHICLE WITH LIGHT SIDE DAMAGE AND 25,000 MILES. WORKED FINE FOR 3 DAYS, FAILED AGAIN AT 50 MPH. TOO DIFFICULT AND NOT SAFE TO DRIVE, WILL BE TOWED TO DEALER. NEED FORD TO OWE UP ON THIS SAFETY ISSUE. *TR
Engine and engine cooling, Power train, Electrical system, Vehicle speed control, Apr 18, 2013
1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.
Electrical system, Fuel/propulsion system, Apr 18, 2013
I WAS DRIVING THE VEHICLE HOME AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NO LONGER RESPOND TO THE ACCELERATOR PEDAL. I COASTED TO A STOP THE ENGINE STILL RUNNING BUT NO ACCELERATION. *TR
Engine and engine cooling, Power train, Apr 18, 2013
I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Apr 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. AFTER THE VEHICLE SAT FOR A CONSIDERABLE AMOUNT OF TIME IT WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.
Power train, Apr 17, 2013
I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE. *TR
Vehicle speed control, Apr 16, 2013
GOING 70 MPH ON I 75 IN ATLANTA.. CAR JUST SHUT DOWN.. ALMOST GOT HIT BY A 18 WHEELER. MADE IT TO SHOULDER . WRENCH LIGHT WAS ON. SO I GUESS IT IS THE THROTTLE BODY. HOW IS THIS NOT A RECALL? I SEE MANY OTHER COMPLAINTS ON GOOGLE ABOUT THE SAME SITUATION WITH THIS CAR. *TR
Vehicle speed control, Fuel/propulsion system, Apr 15, 2013
THIS MORNING WHILE TRAVELING THE INTERSTATE WITH CRUISE CONTROL SET AT 75MPH MY CAR HAD A SWIFT JERKING MOTION AND LOST ALL ACCELERATION ACCIDENT WAS A NEAR MISS TRYING TO GET OFF HIGHWAY TO EMERGENCY LANE. TOWED TO FORD DEALER AND RIGHT AWAY THEY KNEW IT WAS A THROTTLE BODY FAILURE. CAR SHOWED NO SIGNS OF ANYTHING BEING WRONG UNTIL INCIDENT OCCURRED. THROTTLE BODY REPLACED AT MY EXPENSE DUE TO THEY SAY NOT COVERED UNDER POWETRAIN WARRANTY. FORD OBVIOUSLY KNOWS THERE IS A PROBLEM WITH THIS AND REFUSES TO ACKNOWLEDGE IT AT THIS TIME. HAVE READ SEVERAL FORUMS OF NUMEROUS OTHER PEOPLE WITH SAME PROBLEM AND RAN ACROSS ARTICLE OF YOUR INVESTIGATION OF FORD. FORD SHOULD BE HELD RESPONSIBLE FOR THERE FAULTY PARTS. IN THE RIGHT SITUATION SOME IS GOING TO LOSE THERE LIFE RELATED TO THIS PROBLEM. *TR
Electrical system, Engine, Apr 13, 2013
DRIVING AT 70 MPH AND CAR LOST POWER. *TR
Electrical system, Fuel/propulsion system, Apr 12, 2013
AT ANY GIVEN TIME, USUALLY WHEN WE ARE DRIVING THE CAR OVER 25 MILES AN HOUR, THE CAR WILL ABRUPTLY STUTTER AND THEN STALL. THIS IS A VERY DANGEROUS SITUATION SINCE WHEN I AM ON THE INTERSTATE, THE VEHICLE WILL TURN OFF WHILE WE ARE IN HEAVY TRAFFIC. WE HAVE RESEARCHED THIS ISSUE AND SEVERAL HUNDRED OWNERS HAVE THE SAME PROBLEM WHICH APPEARS TO BE WITH THE THROTTLE BODY ASSEMBLY. WE CALLED FORD AND THEY SAID THAT WE NEED TO TAKE IT IN. FOR A POTENTIAL SERIOUS DANGEROUS SITUATION, THERE WAS A LACK OF CARE AND CONCERN ON THEIR PART. I BELIEVE THAT SOMEONE SHOULD INVESTIGATE THE STALLING OF THIS VEHICLE AND MANDATE THAT FORD RESOLVE THIS PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Apr 12, 2013
AS I ACCELERATED FROM A RED LIGHT, THE CAR SPUTTERED AND SEEMED TO STALL. THE WRENCH LIGHT FLASHED ON BUT DIDN'T STAY ON. SINCE IT DROVE FINE AFTER THAT, WE DIDN'T TAKE IT IN. ABOUT A MONTH LATER, IT HAPPENED AGAIN. I RESEARCHED IT ONLINE AND REALIZED MANY PEOPLE ARE HAVING THE SAME PROBLEM. WE CALLED FORD AND SCHEDULED AN APPOINTMENT. IT HAPPENED 6 TIMES IN A 20 MINUTE DRIVE BEFORE WE GOT IT. FORD REPLACED (AT A CHARGE TO US!) THE THROTTLE BODY AND IT HAS BEEN FINE SINCE. *TR
Power train, Vehicle speed control, Engine, Apr 11, 2013
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP. *TR